Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
Browse or Search Open Recommendations
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Results:
Subject Term: Safety
GAO-20-703, Sep 9, 2020
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-594, Sep 8, 2020
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-622, Aug 10, 2020
Phone: (202) 512-2834
Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-342, Jun 22, 2020
Phone: (202) 512-8777
Agency: Department of Justice: Bureau of Prisons
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-419, Apr 23, 2020
Phone: (202) 512-2834
Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open
Comments: As of July 2020, NHTSA reported that it plans to develop an evaluation plan for the CIREN pedestrian pilot program by April 30, 2021 to inform decisions about further investigative pedestrian crash studies. According to NHTSA this plan will address research needs categorized as either crash worthiness, crash avoidance, or behavioral in nature, and will include criteria for investigative study elements and the scope or scalability of those studies. NHTSA also reported that in developing the evaluation plan it will consider input from stakeholders, including the first-hand experience from the CIREN pilot study sites. GAO will continue to monitor NHTSA's progress in addressing this recommendation.
Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open
Comments: In July 2020, NHTSA reported that it is developing proposed updates to NCAP, which it plans to publish in a notice in the Federal Register by the end of 2020. According to NHTSA this notice will clarify the process by which NHTSA updates NCAP, and after receiving and responding to comments, NHTSA plans to update its website to provide information to stakeholders on how the agency considers and finalizes changes to NCAP. GAO will continue to monitor NHTSA's actions to address this recommendation.
Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open
Comments: In July 2020, NHTSA reported that it is developing its proposal on planned changes to NCAP, which is expected to include pedestrian safety tests, and is working to publish a notice to the Federal Register by the end of 2020. According to NHTSA, this process will include receiving public comment on the proposal, which the agency will consider in deciding and communicating NHTSA's next stages. As stated in GAO's report, in the absence of a decision on whether to include pedestrian safety testing in NCAP, and the rationale for that decision, stakeholders lack clarity on whether NHTSA is using all of the policy tools at its disposal to address emerging safety risks and to achieve its strategic objectives. GAO will continue to monitor NHTSA's efforts to address this recommendation.
GAO-20-395, Mar 18, 2020
Phone: (202) 512-2834
Agency: National Transportation Safety Board
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: National Transportation Safety Board
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-294, Feb 6, 2020
Phone: (202) 512-2834
Agency: Federal Communications Commission
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-97, Jan 9, 2020
Phone: (202) 512-2834
Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open
Comments: DOT partially concurred with this recommendation. In DOT's official response dated March 2020, DOT officials indicated that FAA does not intend to collect any additional type of test site data, unless FAA funds new research or demonstrations. Further, officials noted that FAA has gathered data since the UAS test site program became operational in 2014, through several vehicles including details of flight tests entered into the Mission Logging System (MLS). Officials noted that FAA has and will continue to use data collected from the test sites to, among other things, better understand the challenges facing future UAS integration. We continue to believe that FAA implementing this recommendation would enable the agency to better leverage test site research and data to inform its decisions related to UAS integration. When we confirm what actions FAA has taken in response to this recommendation, we will provide updated information.
GAO-20-62, Nov 6, 2019
Phone: (202) 512-3841
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: FDA agreed with our recommendation. In August 2020, FDA told us that the agency is working to review and modify appropriate sections of its Regulatory Procedures Manual to better reflect the importance of foreign suppliers' corrective actions when making decisions to remove a firm from an import alert and identify higher-risk problem areas where more robust information may be needed. In addition, a checklist for import alerts and associated Compliance Management System (database) functionality are under development. According to FDA, the agency is also working to refine internal communications to better assure that firms which have recently been removed from an import alert are also considered for an inspection. Additionally, in November 2019, FDA published a Notice of Proposed Rulemaking on accreditation of laboratories that conduct food testing to support removal from import alert and other purposes. We will continue to monitor FDA's planned actions to determine if they satisfy our recommendation.
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: FDA agreed with this recommendation. In August 2020, FDA told us that the agency has published some performance metrics and plans to develop additional performance measures and outcome indicators for imported food safety, to support FDA's Strategy for the Safety of Imported Food (Strategy). In addition, after publishing these initial metrics for the Strategy, the agency will develop additional performance metrics. FDA stated that the COVID-19 situation is quite fluid and the agency is unable to project timelines for developing additional performance measures at this time. We will continue to monitor FDA's planned actions to determine if they satisfy our recommendation.
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: FDA agreed with this recommendation. In August 2020, FDA told us that the agency remains committed to developing additional performance goals and measures for its imported food safety program. FDA is still reviewing the Import Alert Effectiveness Program and will consider metrics, as appropriate, based on the outcome of that review. FDA stated that the COVID-19 situation is quite fluid and the agency is unable to project timelines for developing additional performance measures at this time. We will continue to monitor FDA's planned actions to determine if they satisfy our recommendation.
GAO-20-53, Oct 22, 2019
Phone: 202-512-4431
Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open
Comments: As of January 2020, NHTSA told GAO that they had emailed all State Highway Safety Offices in November 2019 to clarify the requirements for states to assess their progress made in achieving fatality targets. NHTSA also told GAO that they plan to conduct a national webinar for State Highway Safety Offices to provide direction on performance management requirements by July 2020. GAO will continue to monitor NHTSA's implementation of this recommendation.
Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open
Comments: In April 2020, GAO confirmed that NHTSA published each state's required safety targets from calendar year 2020 on it website. NHTSA told GAO that it plans to provide performance data on state's achievement of their 2020 targets on its website when data becomes available in the fall of 2021, and complete implementation of this recommendation in 2022. GAO will continue to monitor NHTSA's implementation of this recommendation.
GAO-20-29, Oct 17, 2019
Phone: (202)512-2834
including 1 priority recommendation
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Priority recommendation
Comments: FAA has concurred with this recommendation. As of April 2020, GAO was working to analyze and evaluate the actions the agency has taken in response.
GAO-20-167, Oct 16, 2019
Phone: (202) 512-3841
Agency: Department of Transportation: Pipeline and Hazardous Materials Safety Administration
Status: Open
Comments: As of February 2020, the Department of Transportation (DOT) Pipeline and Hazardous Materials Safety Administration (PHMSA) is collaborating with an organization of state government oil and gas oversight officials to assess the factors affecting their participation in its underground natural gas storage inspections, according to DOT. PHMSA plans to use this information by December 2020 to assess whether additional measures can be undertaken to increase state participation for its use starting in Fiscal Year 2022.
GAO-19-449, Jun 17, 2019
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: As of July 2020, we are currently reviewing agency information and plan to reach out as needed for additional information for this recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: Based on trade press reports, NNSA appears to be taking several actions that, collectively, may serve to close this recommendation as implemented. As of July 2020, we are awaiting information from agency officials and will update the status of this recommendation when the information is received.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: Based on trade press reports, NNSA appears to be making progress implementing this recommendation. As of July 2020, we have requested additional information from agency officials and will update the recommendation status when the information is received.
GAO-19-426, Jun 5, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: DHS concurred with this recommendation and stated that TSA will periodically review, and as appropriate, update the 2010 Pipeline Security and Incident Recovery Protocol Plan to ensure the plan reflects relevant changes in pipeline security threats, technology, federal law and policy, and any other factors relevant to the security of the nation's pipeline systems. In October 2019, TSA officials reported that they were in the process of reviewing the 2010 Pipeline Security and Incident Recovery Protocol Plan and anticipated completing the review by December 2019. However, this review was delayed and we will continue to monitor TSA's efforts to implement this recommendation.
GAO-19-235, Feb 21, 2019
Phone: (202) 512-4841
Agency: Department of Labor: Occupational Safety and Health Administration
Status: Open
Comments: OSHA did not state whether it agreed with this recommendation. The agency acknowledged the potential utility of obtaining a unique identifier from each employer and said it will continue to promote the collection of Employer Identification Numbers (EIN) or Tax Identification Numbers (TIN) whenever possible by issuing a revised memorandum to field staff to reinforce the importance of collecting this information. OSHA stated that it does not view EINs as confidential or protected from disclosure. However, it expressed concerns about protecting TINs and Social Security Numbers from disclosure, and noted that it would not be able to make a data field available for public search if it contained either of these numbers. OSHA also raised concerns about the financial cost associated with redesigning the agency's data system. We encourage OSHA to explore options for addressing these concerns as it further considers how to implement this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD agreed with this recommendation and identified implementation timelines. We will monitor the agency's progress.
Agency: Department of Defense
Status: Open
Comments: DOD agreed with this recommendation and identified implementation timelines. We will monitor the agency's progress.
GAO-19-80, Nov 8, 2018
Phone: (202) 512-2834
Agency: Department of Transportation: Federal Highway Administration
Status: Open
Comments: In June 2020, the Federal Highway Administration (FHWA) completed a summary report, in cooperation with the Volpe National Transportation Systems Center, on stakeholder views of the Section 130 program requirements. As part of this evaluation, Volpe obtained feedback from stakeholders about their experience with the program requirements and their views on the flexibility of the requirements to address current and emerging grade-crossing safety issues. The report also contained a literature review. On August 17, 2020, FHWA reported to GAO that FHWA will continue to explore what statutory changes may be appropriate during the upcoming reauthorization cycle. The recommendation remains open because FHWA has not yet determined whether statutory changes to the program are necessary to improve its effectiveness. GAO will continue to monitor FHWA's efforts to implement this recommendation.
GAO-18-476, Jul 11, 2018
Phone: (202) 512-4841
including 1 priority recommendation
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA did not concur with our recommendation that the Commercial Crew Program should include the results of its schedule analysis in its quarterly reports to Congress. In July 2019, NASA reaffirmed that it will be working to ensure that the contractors' schedules and the program's internal assessments sync up as the program gets closer to launch, which is the process it used in March 2019 leading up to SpaceX's uncrewed test flight. GAO continues to believe that the recommendation is valid because the program's schedule risk analysis would provide Congress with valuable insight into potential delays, which are likely.
Agency: National Aeronautics and Space Administration
Status: Open
Priority recommendation
Comments: NASA agreed with this recommendation. NASA stated that it is in discussions with Russia to obtain additional seats on its Soyuz spacecraft for NASA crew as a contingency plan. NASA is also providing Extra-Vehicular Activity and robotics training for a subset of cosmonauts to support U.S. Operating Segment operations, and looking at a possible extension of the duration of the Space X Demonstration 2 crewed test flight. In November 2019, NASA reported that it completed its actions for this recommendation. However, while NASA is working on potential solutions, there is no contingency plan in place. To fully implement this recommendation, NASA needs to provide documentation of its contingency plan.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA partially concurred with our recommendation, stating it documented the agency's risk tolerance level with respect to loss of crew for the program in its May 2011 safety memo. NASA stated that ultimately the Commercial Crew Program is accountable for ensuring that the contractors' systems meet the loss of crew value of 1 in 270. In July 2019, the Commercial Crew Program noted that it will continue to determine its risk tolerance with respect to loss of crew and formally document its decisions at program management meetings. We continue to believe that, before agency certification, the key parties must collectively determine how the agency will determine its risk tolerance with response to loss of crew, as the risk tolerance for the loss of crew requirement depends on which entity is presenting the results of its analysis. We believe this approach will reduce confusion and increase transparency. In late September 2020, GAO received additional information from NASA on actions taken to implement this recommendation. We are currently assessing this information.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA concurred with our recommendation to document lessons learned related to the loss of crew requirement. In June 2020, NASA told us that they expect to take action to close this recommendation by the end of May 2021.
GAO-18-380, May 29, 2018
Phone: (202) 512-7114
Agency: Department of Veterans Affairs
Status: Open
Comments: VA concurred with the recommendation. To fully implement this recommendation, VHA needs to provide information about the new documentation requirements described in the November 2019 update.
Agency: Department of Veterans Affairs
Status: Open
Comments: VA concurred with the recommendation. To fully implement this recommendation, VHA needs to provide information about specific actions, described in the November 2019 update, taken to address the recommendation including documentation showing the actions taken to review the OSI goals and documentation of new OSI goals, metrics, and timelines.
GAO-18-241, Apr 24, 2018
Phone: (202) 512-3841
Agency: Department of Energy
Status: Open
Comments: DOE agreed with the recommendation. As of June 15, 2020, DOE has started to take action to implement this recommendation, but actions are not sufficient to close it yet. DOE has directed the Waste Treatment and Immobilization Plant (WTP) construction contractor to determine the full extent to which problems exist in all WTP structures, systems, and components and plans to complete full implementation of this recommendation by February 15, 2021.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with the recommendation. As of July 1, 2020, DOE has taken some action to implement this recommendation, but actions are not sufficient to close it yet. To implement this recommendation, DOE strengthened and evaluated the existing Office of River Protection (ORP) Stop Work process to ensure it is sufficiently rigorous. In June 2020, ORP activated this new process. However, ORP has not yet used its authority to stop work in areas in areas where quality assurance problems are recurring.
GAO-18-272, Mar 19, 2018
Phone: (202) 512-3841
Agency: Department of Agriculture: Food Safety and Inspection Service
Status: Open
Comments: As of September 2019, FSIS is drafting a document that will outline the agency's process for deciding which products to consider for new pathogen standards, including the basis on which such decisions should be made. FSIS estimates the document will be finalized in the fourth quarter of fiscal year 2020. As of October 2020, FSIS has not completed this action.
Agency: Department of Agriculture: Food Safety and Inspection Service
Status: Open
Comments: In October 2019, FSIS proposed new pathogen reduction performance standards for Salmonella in raw ground beef and beef trimmings. FSIS told us the agency is developing performance standards for some pork products and plans to issue draft standards sometime in fiscal year 2020 but as of October 2020 has not completed this action.
Agency: Department of Agriculture: Food Safety and Inspection Service
Status: Open
Comments: As of September 2019, FSIS is revising its draft guidelines for controlling Salmonella in hogs. The agency plans to include in the guidelines available scientific information on the effectiveness of on-farm practices to reduce Salmonella. FSIS estimates it will complete its revision of the guidelines in the fourth quarter of fiscal year 2020 but as of October 2020 has not completed this action.
GAO-18-16, Dec 14, 2017
Phone: (202) 512-4841
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security (DHS) did not concur with our recommendation that the Coast Guard assess the rates of commercial fishing vessel accidents, injuries, and fatalities to determine whether certain factors-such as vessel length and region of operation-affect these rates. DHS officials stated that the Coast Guard has limited resources and capabilities to conduct such assessments and noted that the National Institute for Occupational Safety and Health (NIOSH) studies marine incidents to identify causal factors in fishing vessel casualties, which could more effectively determine casualty rates. The Coast Guard uses this information to update and develop commercial fishing vessel safety standards and policy, as appropriate. GAO agrees that NIOSH plays an important role in identifying commercial fishing fatalities and regional risk factors, but such assessments typically focus on fatalities in specific fisheries, and generally did not consider such factors as vessel length or whether the vessel has been classed. As of July 2020, Coast Guard officials stated the Coast Guard continues to work with other Federal partners on data collection strategies through the established work group to determine the best reliable data in order to establish credible rates of casualties, injuries, and fatalities in the commercial fishing vessel industry. This recommendation will remain open pending a decision by the working group on the appropriate agency to conduct these assessments.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security concurred with our recommendation that the Coast Guard issue regulations or guidance to clarify and implement the alternative-to-class approach. As of November 2018, the Coast Guard made a presentation to the commercial fishing industry clarifying the alternative-to-class approach as it relates to commercial fishing vessels including discussion topics such as understanding the language of 46 USC 4503 and State Licensed Naval Architect and Marine Engineers' scope of responsibilities when incorporating standards equivalent to those prescribed by a classification society. As of June 2020, Coast Guard officials stated they have formalized work instruction guidance regarding implementation of the alternative-to-class approach. This guidance is expected to be released by the end of 2020.
GAO-17-421, May 24, 2017
Phone: (617) 788-0534
Agency: Department of the Interior
Status: Open
Comments: Interior agreed with this recommendation. In early August 2017, Indian Affairs reported that BIA regional leadership, in collaboration with Indian Affairs' safety office, will develop and publish a safety training plan for all Indian Affairs employees with responsibilities for safety inspections. Additionally, Indian Affairs reported that BIA and BIE will develop and implement a policy to ensure that first-line supervisors monitor and report on whether employees have completed the training requirements. Indian Affairs reported a target date of January 31, 2020 for implementing this recommendation. In May 2018, Indian Affairs reported that it had completed a draft training plan and noted that it had been submitted to management for review. We requested copies of the training plan but as of August 2018, we had not been provided any. In April 2019, Indian Affairs provided documentation that it had developed and implemented a plan to assess all employees' safety training needs. In addition, agency officials reported that Interior's new training management system allows supervisors to track employees' completion of required safety training courses. However, the agency did not provide documentation that senior managers are overseeing employees' compliance with Indian Affairs' safety training requirements. In May 2020, Indian Affairs officials told us that they had developed a process to generate reports on personnel safety training compliance and would provide documentation demonstrating that such reports are shared with management to address training noncompliance. We will continue to monitor the agency's actions in this area.
GAO-17-293, Mar 21, 2017
Phone: (202) 512-3841
including 1 priority recommendation
Agency: Department of the Interior
Status: Open
Priority recommendation
Comments: In its June 9, 2017, response to our report, Interior indicated that BSEE is developing new strategies to improve trust and foster greater collaboration for consideration by the new Director. In September 2018, Interior provided documentation of several BSEE actions, including establishing an Employee Engagement Council, an Innovation Program, and Ombudsman position within the bureau. As of August 2020, BSEE indicated that these efforts remain ongoing. However, this recommendation remains open because BSEE has not yet demonstrated that these actions represent an enduring institutionalization of improved communication throughout the bureau.
Agency: Department of the Interior
Status: Open
Comments: In its June 2017 response to our report, Interior indicated that BSEE will incorporate lessons learned from its first enterprise risk management cycle in future cycles and that BSEE will incorporate a performance management dashboard in fiscal year 2018. In August 2019, BSEE provided documentation regarding actions it has taken to implement and institutionalize its enterprise risk management and performance measure initiatives. In August 2020, BSEE indicated that implementation of these processes remains ongoing. However, this recommendation remains open because BSEE has not yet demonstrated that these actions represent an enduring institutionalization of improved internal management initiatives and ongoing strategic initiatives throughout the bureau.
Agency: Department of the Interior
Status: Open
Comments: In its June 2017 response to our report, Interior indicated that BSEE's response to this recommendation would be incorporated into its corrective actions for recommendation one. In September 2018, Interior provided documentation of several BSEE actions, including establishing an Employee Engagement Council, an Innovation Program, and Ombudsman position within the bureau. As of August 2020, BSEE indicated that these efforts remain ongoing. However, this recommendation remains open because BSEE has not yet demonstrated that these actions represent an enduring institutionalization of expanded employee engagement throughout the bureau.
GAO-16-680, Aug 31, 2016
Phone: (404) 679-1875
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. In June 2019, DOD reported that the U.S. Army Corps of Engineers had developed a sophisticated risk assessment tool which could potentially be used to both define and assess exceptionally high risk buildings in a cost-effective manner. DOD said that it was in the process of determining the suitability of the tool for use by its components, and potentially other federal government partners. According to DOD, further action to address this recommendation will depend on both a favorable determination of the tool's suitability and the availability of funding to conduct assessments and complete the mitigation actions identified by the assessments. We will continue to monitor DOD's efforts to address this recommendation.
GAO-16-679, Jul 28, 2016
Phone: (202) 512-28334
Agency: Department of Transportation
Status: Open
Comments: FAA did not concur with this recommendation. In July 2019, GAO confirmed that FAA does not plan to implement the recommendation because the agency continues to believe the subjective nature of volume of work makes it an ineffective risk indicator. However, the agency monitors many factors as primary risk indicators at repair stations. Many of these risk indicators are associated with important aspects of work volume such as high workforce turnover; changes in management; rapid growth or downsizing; changes in aircraft complexity/programs; financial conditions; age of fleet and increases in aircraft discrepancies. FAA considers these factors and the criticality of a specific maintenance action on an aircraft to be the most important risk indicators.
Agency: Department of Transportation
Status: Open
Comments: In July 2019, GAO confirmed that FAA plans to develop overall program goals and metrics as part of the next implementation phase of its new Safety Assurance System. These metrics are expected to be fully developed based on the final design of the new system and the program requirements identified. Final system testing and deployment into production for the Safety Assurance System is expected to be completed by February 2021, with final implementation scheduled to be completed by May 2022. Additionally, prior to deploying the system, FAA plans to provide training courses to the aviation safety workforce who will be using the new system, and plans to issue new policy documentation in June 2020 that will be used to provide additional guidance to that workforce on properly using the system.
GAO-16-575, Jun 8, 2016
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: As of January 2020, FHWA has not determined what actions, if any, it plans to take to address this recommendation. During 2019, FHWA officials stated that the agency was planning, in consultation with state departments of transportation, to establish a mechanism for third party verification of results from crash-test labs. The initial plan was to work with an outside organization that would assume responsibility for third party verification by mid to late 2020. This outside organization was to be responsible for developing guidelines with respect to lab independence and dealing with cases where a testing lab and a hardware developer are owned by the same parent company. According to FHWA officials, while the agency engaged with two outside organizations, it has not been able to establish a mechanism for third party verification of results through an outside organization and is considering additional options. As a result, FHWA is re-evaluating actions to address this recommendation.
Agency: Department of Transportation
Status: Open
Comments: As of January 2020, FHWA has not determined what actions, if any, it plans to take to address this recommendation. During 2019, FHWA officials stated that the agency was planning, in consultation with state departments of transportation, to establish a mechanism for third party verification of results from crash-test labs. The initial plan was to work with an outside organization that would assume responsibility for third party verification by mid to late 2020. According to FHWA officials, while the agency engaged with two outside organizations, it has not been able to establish a mechanism for third party verification of results through an outside organization and is considering additional options. As a result, FHWA is re-evaluating actions to address this recommendation.
Agency: Department of Transportation
Status: Open
Comments: As of January 2020, FHWA officials stated that the agency expects the pilot program report to be issued in December 2020, but it will not report results because the sample sizes were too small. In addition, officials told us that no further research into in-service performance evaluations are planned.
GAO-16-313, Mar 10, 2016
Phone: (617) 788-0534
including 1 priority recommendation
Agency: Department of the Interior
Status: Open
Priority recommendation
Comments: Interior agreed with this recommendation. In June 2018, Indian Affairs provided us with documentation on its efforts to build schools' capacity to address safety and health problems with facilities. In particular, the agency updated its Service Level Agreement between BIA and BIE, which details their roles and responsibilities for inspecting and providing technical assistance to BIE schools, among other areas. However, Indian Affairs' documents provided little information on how it planned to support BIE school personnel in fixing safety hazards in their facilities. In our 2016 report, we found that school personnel often lack the necessary technical expertise, time, and resources to address safety hazards in school buildings. Further, the agency did not include information on whether it has staffed regional offices with specialists to assist schools with safety and facility issues. In February 2020, agency officials said that they had not taken further actions to implement the recommendation and indicated that no office or official was currently responsible for coordinating efforts to implement the recommendation.
GAO-16-245, Feb 10, 2016
Phone: (202) 512-3841
Agency: Department of the Interior
Status: Open
Comments: According to BSEE documentation, the Safety and Incident Investigations Division (SIID) is working closely with the Office of Policy and Analysis and the Records, Delegations, and Directives Team to implement the requirements specified in the BSEE Directives System Manual Chapter and to convert a number of Bureau Interim Directives into Bureau Manual Chapters. In May 2018, BSEE provided the results of an internal control review it had conducted to assess compliance with the tiering process outlined in the National Investigations Handbook. In particular, the Internal Control Review recommended that BSEE (1) continue revision of its National Investigations Handbook, (2) evaluate investigation tier designation, and (3) develop additional investigative training. In July 2019, BSEE provided documentation that it had converted four Bureau Interim Directives into Bureau Manual Chapters and that, in response to the Internal Control Review, it had (1) revised its National Investigations Handbook, (2) evaluated investigative tier designation, and (3) implemented additional training. As of August 2020, BSEE leadership and SIID personnel are considering changes to improve the quality and consistency of its investigative tier designation with a planned completion date of December 31, 2020.
Agency: Department of the Interior
Status: Open
Comments: According to BSEE documentation, the BSEE Director has ordered an assessment. In the meantime, inspectors are being trained to assist with environmental oversight responsibilities as appropriate. BSEE informed us during the first quarter of fiscal year 2018 that it expected to develop a plan to address documented environmental oversight staffing needs by 2020. Officials said that the timeline was pushed out to allow time to finish policy and complete a work risk assessment. In September 2019, BSEE indicated that it had identified three corrective actions based on its evaluation of risks associated with the organizational structure of the bureau's environmental compliance program that will address this recommendation. As of August 2020, BSEE anticipates implementing these actions by the end of fiscal year 2021.
GAO-16-192, Dec 15, 2015
Phone: (202) 512-7114
Agency: Department of Health and Human Services
Status: Open
Comments: FDA has made changes intended to improve its process for overseeing tracked safety issues, but as of August 2020, FDA was still working on changes to its process for postmarket study data. For tracked safety issues, FDA held a one-day workshop to solicit input from staff on changes to its tracked safety issue process and collect user requirements for a new IT system to support tracking safety issues. In April 2020, FDA finalized new policies and procedures and implemented a new IT system for tracking safety issues. The new IT system allows anyone within FDA's Center for Drug Evaluation and Research to enter new safety signals and has integrated product and adverse event dictionaries. FDA stated that integrating standardized data will support consistent regulatory decisions and improve the quality of analysis. For postmarket studies, FDA has indicated that it intends to formally assess the IT needs of users as part of the planned transfer of postmarket data to its new informatics platform. As of August 2020, FDA anticipated creating a project team to address specific concerns related to postmarket study data by the end of calendar year 2020 or the beginning of calendar year 2021. GAO is keeping this recommendation open until FDA has completed its planned improvements to its process for tracking postmarket study data.
GAO-15-216, May 22, 2015
Phone: (202) 512-3841
including 1 priority recommendation
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Priority recommendation
Comments: We recommended that NNSA establish comprehensive policies and guidance, beyond a general framework, for using information from contractor assurance systems (CAS) to conduct oversight of management and operating (M&O) contractors, clarifying whether CAS is to cover mission-related activities and describing how to conduct assessments of risk, CAS maturity, and the level of the contractor's past performance. NNSA agreed with the recommendation and has taken an important step to revise its policy. However, NNSA needs to take additional action. Specifically, NNSA approved a revised corporate site governance policy in August 2016, and NNSA further revised its policy in October 2019. The revised policy improves on the agency's prior policy by clarifying one element in our recommendation that CAS is to cover mission-related activities. However the policy is still a general framework and NNSA has not established associated implementing guidance. Specifically, NNSA needs to develop guidance for NNSA headquarters' and field offices' procedures to use information from CAS and appropriately balance use of information from CAS with other more direct activities to oversee M&O contractors. As of April 2020, this recommendation remains open.
GAO-14-114, Feb 3, 2014
Phone: (202) 512-2834
including 1 priority recommendation
Agency: Department of Transportation
Status: Open
Priority recommendation
Comments: FMCSA did not agree with our recommendation, disputing the methodology and conclusions in our report. However, we continue to believe that addressing Safety Measurement System (SMS) methodology limitations has merit and could help the agency better target FMCSA's resources to the carriers that pose the highest risk of crashing. For example, we found FMCSA requires a minimum level of information for a carrier to receive an SMS score; however, this requirement is not strong enough to produce sufficiently reliable scores. As a result, FMCSA identified many carriers as high risk that were not later involved in a crash, potentially causing FMCSA to miss opportunities to intervene with higher risk carriers. To fully implement this recommendation, FMCSA should revise SMS methodology to account for data limitations that limit comparisons so that the FMCSA is better positioned to identify and mitigate carriers that pose the greatest safety risks. FMCSA has recently developed and tested a new methodological approach that could potentially account for the limitations we identified. While FMCSA has not yet committed to deploying the new methodology, they hope to do so some time in 2020.
Agency: Department of Transportation
Status: Open
Comments: The Federal Motor Carrier Safety Administration (FMCSA) agreed with the basic principles that GAO addressed in this area, but disagreed with GAO's characterization of FMCSA's proposed Safety Fitness Determination (SFD) rule. In January 2016, FMCSA issued a notice of proposed rulemaking (NPRM), which proposed a revised methodology for issuance of a safety fitness determination for motor carriers. Specifically, the new methodology would have determined when a motor carrier is not fit to operate commercial motor vehicles in or affecting interstate commerce based on the carrier's on-road safety data; an investigation; or a combination of both. However, in July 2018, in part due to a review of SMS by the National Academies of Science congressionally mandated evaluation of SMS, FMCSA announced that the enhancements previously proposed will not be completed.
GAO-13-42, Nov 14, 2012
Phone: (202)512-4431
Agency: Congress
Status: Open
Comments: As of September 2020, Congress has taken no action to implement this matter. GAO will continue to monitor Congressional action related to this matter to determine if either an extension or reauthorization of the current surface transportation program includes changes that would allow states to use the Motorcyclist Safety Grants for purposed beyond motorcyclist training and raising motorist awareness of motorcycles.