Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
Browse or Search Open Recommendations
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Results:
Subject Term: Culture
Phone: (202) 512-9971
including 5 priority recommendations
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Priority recommendation
Comments: The Department of Defense partially concurred with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Priority recommendation
Comments: The Department of Defense partially concurred with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Priority recommendation
Comments: The Department of Defense did not concur with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: The Department of Defense partially concurred with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Priority recommendation
Comments: The Department of Defense did not concur with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Priority recommendation
Comments: The Department of Defense partially concurred with this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-312, Jan 30, 2020
Phone: (202) 512-2775
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: DOD concurred with this recommendation. In its concurrence, DOD stated that it intended to identify and document specific implementation steps to advance a collaborative culture through, among other things, the Chief Management Officer's forthcoming detailed implementing guidance on Secretary of Defense-empowered cross-functional teams and revisions to the DOD issuance regarding senior governance forums that are intended to advance a collaborative culture. As of July 2020, these efforts were still in progress, according to an OCMO official. We will continue to monitor DOD's efforts to address this recommendation.
GAO-19-165, Jan 17, 2019
Phone: (202) 512-2775
including 1 priority recommendation
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-35, Nov 20, 2018
Phone: (202) 512-2757
including 3 priority recommendations
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: OPM agreed with this recommendation. As of January 2020, OPM stated that they had identified available guidance and resources and updated the OPM Performance Management website. Additionally, OPM stated that they were establishing and documenting a process, which will be documented via standard operating procedures, to regularly update the performance management website with available guidance and resources. To fully address this recommendation, OPM needs to implement that process, which it indicated it plans to do by the end of fiscal year 2020.
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: OPM agreed with this recommendation. As of January 2020, OPM stated that they had developed and implemented a mechanism for agencies to routinely and independently share promising practices and lessons learned on OPM's Performance Management Portal and would evaluate its effectiveness moving forward. To fully implement the recommendation. OPM stated they are continuing to engage agency stakeholders and evaluate the effectiveness of their efforts. OPM stated they plan to be able to to close this recommendation during fiscal year 2020.
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: OPM agreed with this recommendation. As of January 2020, OPM stated that it is working with OMB, Cross-Agency Priority Goal Leaders, and other representatives from across government to develop a comprehensive strategic approach for identifying and sharing emerging research and innovations. According to OPM, the next working group meeting is scheduled for the summer of 2020. As of January 2020, OPM stated they are implementing certain strategic approaches for identifying and sharing emerging research and innovations in performance management. OPM stated they are also developing a white paper on agency reskilling efforts, likely focusing on engagement and retention, which would better position supervisors to engage in innovative performance management practices on a routine basis. OPM stated they aim to to close this recommendation by the end of the calendar year.
GAO-18-537, Aug 6, 2018
Phone: (202) 512-3841
Agency: Department of Homeland Security
Status: Open
Comments: As of August 2019, we have reached out to the Department of Homeland Security and are awaiting a response on actions they may have taken in response to this recommendation.
Agency: Department of the Interior
Status: Open
Comments: Since August 2018, Interior's Office of International Affairs has updated its contact list for international repatriation assistance with information on the Department's roles and responsibilities in support of international repatriation. In addition, Interior's interagency working group members have developed a description of the interagency working group. However, the statement does not include outcomes and objectives for the group's work. GAO made the same recommendation to each of the four agencies covered in the review because implementing leading collaboration practices will require the collective participation of group members. GAO will keep the recommendation open until further collaborative actions are taken.
Agency: Department of Justice
Status: Open
Comments: As of August 2019, we have reached out to the Department of Justice and are awaiting a response on actions they may have taken in response to this recommendation.
Agency: Department of State
Status: Open
Comments: Since August 2018, the Department of State shared a statement of its roles and responsibilities with other working group members. However, the statement does not include outcomes and objectives for the group's work. GAO made the same recommendation to each of the four agencies covered in the review because implementing leading collaboration practices will require the collective participation of group members. GAO will keep the recommendation open until further collaborative actions are taken.
Agency: Department of Homeland Security
Status: Open
Comments: As of August 2019, we have reached out to the Department of Homeland Security and are awaiting a response on actions they may have taken in response to this recommendation.
Agency: Department of Justice
Status: Open
Comments: As of August 2019, we have reached out to the Department of Justice and are awaiting a response on actions they may have taken in response to this recommendation.
Agency: Department of Homeland Security
Status: Open
Comments: As of August 2019, we have reached out to the Department of Homeland Security and are awaiting a response on actions they may have taken in response to this recommendation.
Agency: Department of the Interior
Status: Open
Comments: As of September 2019, Interior is working to develop an assessment of legislative options for discussion with the interagency working group, and plans to meet with tribes later this fall to discuss the assessment. Interior anticipates a September 30, 2020, completion date for the assessment of these legislative options. Interior has also reviewed legislative proposals related to the export, theft, and trafficking of Native American cultural items and has prepared for Congressional hearings on this topic.
Agency: Department of Justice
Status: Open
Comments: As of August 2019, we have reached out to the Department of Justice and are awaiting a response on actions they may have taken in response to this recommendation.
Agency: Department of State
Status: Open
Comments: In November 2019, the Department of State, in conjunction with other interagency working group members, circulated a draft legal assessment and draft legislative options. The interagency working group members conducted a listening session with tribal members in November 2019, and conducted a tribal consultation in January 2020. GAO will continue monitoring the agencies' efforts toward implementing this recommendation.
GAO-18-492, Jul 19, 2018
Phone: (202) 512-6722
Agency: Export-Import Bank of the United States
Status: Open
Comments: In November 2019, EXIM told us it continues work in this area and will provide us information on this work as it is completed. We will continue to monitor EXIM's progress in this area.
Agency: Export-Import Bank of the United States
Status: Open
Comments: In November 2019, EXIM told us it was in the final stages of its process for completing its antifraud strategy. We will continue to monitor EXIM's efforts in this area.
Agency: Export-Import Bank of the United States
Status: Open
Comments: In November 2019, EXIM stated that it is continuing to work with its Inspector General to implement this recommendation. We will continue to monitor EXIM's progress in this area.
Agency: Export-Import Bank of the United States
Status: Open
Comments: In November 2019, EXIM stated that it is continuing to work with its Inspector General to implement this recommendation. We will continue to monitor EXIM's progress in this area.
Agency: Export-Import Bank of the United States
Status: Open
Comments: In November 2019, EXIM stated that it is continuing work to implement this recommendation. We will continue to monitor EXIM's progress in this area.
GAO-18-194, Feb 28, 2018
Phone: (202) 512-2775
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. In December 2019, the Secretary of Defense approved DOD's guidance on cross-functional teams. We found that this two-page guidance addresses most, but not all, of the 911 requirements and leading practices for cross-functional teams. Specifically, it addresses in whole or in part six of the seven section 911 requirements and six of the eight leading practices. The Secretary-approved guidance also directs the Chief Management Officer (CMO) to develop more detailed implementing guidance. According to an Office of the CMO (OCMO) official, OCMO plans to use previously drafted terms of reference as the basis for the CMO's more detailed implementing guidance. Based on our review, when the Secretary of Defense approved guidance is considered along with the draft terms of reference expected to serve as detailed implementing guidance, both documents will fully address all section 911 requirements and leading practices for effective cross-functional teams. To fully implement this recommendation, the CMO will need to develop and issue this detailed implementing guidance to fully address section 911 requirements and our leading practices for effective cross-functional teams. According to an OCMO official, as of April 2020, OCMO was still in the process of developing the detailed implementing guidance.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. In October 2018, an official from the Office of the Chief Management Officer (OCMO) stated that OCMO had revised the draft training curriculum for individuals filling presidentially-appointed, Senate-confirmed positions in the Office of the Secretary of Defense to include all of the required elements in section 911. According to an OCMO official, as of April 2020, the curriculum had been approved and the training had been provided, but as of July 2020, the department had not provided documentation of the updated curriculum or of the training being provided. To fully implement this recommendation, we will need to review the revised training curriculum to determine if it contains all of the required elements in section 911 and obtain documentation that presidential appointees in the Office of the Secretary of Defense have received the training or were granted training waivers.