Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
Browse or Search Open Recommendations
Have a Question about a Recommendation?
- For questions about a specific recommendation, contact the person or office listed with the recommendation.
- For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.
Results:
Subject Term: Consolidation
GAO-17-448, Aug 15, 2017
Phone: (202) 512-9286
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In June 2019, the Office of Management and Budget (OMB) issued an updated Data Center Optimization Initiative (DCOI) policy that encouraged federal agencies to implement automated monitoring tools at agency-owned data centers using more than 100 kilowatt hours of electricity. However, the updated policy did not require agencies to document a plan for implementing the tools as we recommended. As of January 2020, we have not received further update from OMB and the recommended action has not yet been taken. We will continue to monitor the status of this recommendation.
Agency: Department of Commerce
Status: Open
Comments: The Department of Commerce (Commerce) agreed with our recommendation and described planned actions to address it. Specifically, the department noted that, as part of its effort to consolidate, define, and establish a plan to deploy an enterprise-wide automated monitoring tool, it had identified two component agencies that would offer a data center infrastructure management tool as a service. The department added that this approach would allow it to monitor and report cost savings and avoidances more efficiently. In November 2019, Commerce reported that it had 73 agency-owned data centers that the department planned to keep open. However, of those 73, only seven had implemented the required advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 66 of its agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of Energy
Status: Open
Comments: The Department of Energy (Energy) concurred with our recommendation and described planned actions to implement it. Specifically, the department stated that it established plans to implement automated monitoring tools at its 78 department-owned tiered data centers and planned to evaluate whether its 68 department-owned non-tiered data centers should be consolidated or closed. In November 2017 correspondence to GAO, the department further stated that, for the non-tiered centers projected to remain open, it expected to complete plans for automated server utilization by September 30, 2019. In November 2019, Energy reported that it had 92 agency-owned data centers that the department planned to keep open, of which the Office of Management and Budget exempted three from optimization requirements by. However, of the remaining 89 data centers, only 37 had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 52 agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services (HHS) concurred with our recommendation and described planned actions to implement it. Specifically, the department stated that HHS would direct its operating and staff divisions to acquire and install automated monitoring tools in all agency-owned data centers by the close of fiscal year 2018. In November 2019, HHS reported that it had 35 agency-owned data centers that the department planned to keep open. Of those 35, 22 had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 12 of its agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of the Interior
Status: Open
Comments: The Department of the Interior (Interior) partially concurred with our recommendation. Specifically, the department stated that it was committed to completing its plan on schedule, but that its ability to meet the Office of Management and Budget's (OMB) requirement to implement automated monitoring tools at all department-owned data centers by the end of fiscal year 2018 depended on many factors and variables, including the availability of funding and other resources. Nevertheless, in October 2017 correspondence to GAO, the department stated that it expected to complete planning for the deployment of automated monitoring in agency-owned data centers by September 30, 2018 and to complete implementation by December 31,2023. The letter noted that Interior would prioritize implementation at major tiered data centers, with implementation at other data centers as budgets permitted. In November 2019, Interior reported that it had 55 agency-owned data centers that the department planned to keep open, one of which OMB exempted from optimization requirements. However, of the remaining 54 data centers, only 17 had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 37 agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of Transportation
Status: Open
Comments: The Department of Transportation (Transportation) agreed with our recommendation and, in November 2017 correspondence to GAO, described planned actions to implement it. Specifically, the department stated that its Office of the Chief Information Officer would create a plan of action to address the multi-layer requirements applicable to the department. Transportation expected to develop a plan of action that addressed the Office of Management and Budget's August 2016 Data Center Optimization Initiative (DCOI) guidance memorandum. The department expected to implement its plan by September 30, 2018. In November 2019, Transportation reported that it had 17 agency-owned data centers that the department planned to keep open. However, of those 17 data centers, only one had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 17 agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of the Treasury
Status: Open
Comments: In November 2019, the Department of the Treasury reported that it had 16 agency-owned data centers that the department planned to keep open. However, of those 16 data centers, only four had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 12 agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) agreed with our recommendation, and in November 2017 correspondence to GAO, described completed and planned actions to address it. Specifically, the department stated that it's Office of Information and Technology (OI&T) was developing a plan to fully comply with the Office of Management and Budget (OMB) requirements to implement automated monitoring tools at all agency-owned data centers by the end of fiscal year 2018. According to the department, OI&T had taken a series of actions such as determining a strategy to meet OMB reporting requirements and reviewing the existing automated tools in use at VA. As part of its planning effort, OI&T was analyzing its data centers, collecting data through a web-based portal and automated tools, and implementing change management processes to manage IT assets in VA data centers. According to the department, OI&T expected to complete a written comprehensive plan by November?30, 2017. In May 2018, VA indicated that it had engaged OMB in discussions regarding how to classify its data centers and that the comprehensive plan would be completed by October 2018. In November 2019, VA reported that it had 279 agency-owned data centers that the department planned to keep open, of which OMB exempted 67 from optimization requirements and another 204 were pending OMB review to determine whether they would also be exempt. However, of the remaining eight data centers, none had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining eight agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Department of State
Status: Open
Comments: The Department of State agreed with our recommendation and described completed and planned actions to address it. Specifically, the department stated that it performed an analysis of tools, including shared services and commercial-off-the-shelf products. The department also stated that it was developing an acquisition strategy based on its research and planned to pursue a commercially available product. However, the department noted that budgetary constraints may delay the acquisition until fiscal year 2019 or later. In October 2019, staff from State's Office of the Chief Information Officer reported that 3,897 of the department's 4,137 servers (94.2 percent) had monitoring tools installed. In January 2020, the staff indicated that the department planned to continue installing tools as funds were available, with the goal of completing installation by the end of fiscal year 2020. We will continue to monitor the status of this recommendation.
Agency: Environmental Protection Agency
Status: Open
Comments: The Environmental Protection Agency (EPA) described planned actions to address our recommendation. Specifically, the agency detailed plans to address OMB's requirements, such as leveraging EPA's current investment in a network monitoring tool and the intent to procure and deploy a data center infrastructure management tool by the end of fiscal year 2018. However, in December 2018, EPA determined it will leverage its current network monitoring tool for server utilization monitoring. The agency expects to have most data center servers monitored by the end of CY 2019. Once servers are monitored, the agency said that it will follow the most current OMB guidance to report required metrics. In November 2019, EPA reported that it had four agency-owned data centers that the agency planned to keep open. However, of those four data centers, one had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the agency about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining three agency-owned data centers. We will continue to monitor the status of this recommendation.
Agency: Office of Personnel Management
Status: Open
Comments: The Office of Personnel Management (OPM) stated that it partially concurred with our recommendation and described plans to address it. Specifically, the agency stated that it plans to consolidate its remaining data centers into two main locations by the end of fiscal year 2018. OPM further stated that this consolidation will obviate the need to implement automated monitoring tools at the data centers that are closing. Finally, the agency noted that it is implementing automated monitoring tools at the designated core data centers. In November 2019, OPM reported that it had two agency-owned data centers that the agency planned to keep open. However, of those two data centers, only one had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the agency about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining agency-owned data center. We will continue to monitor the status of this recommendation.
GAO-17-415, Apr 5, 2017
Phone: (202) 512-4523
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation and stated that the Marine Corps' plans for the movement of units from Okinawa to Guam has considered many factors, including, among others, the capabilities required to support Pacific Command and the logistical requirements associated with the movement of forces. In March 2020, DOD stated that the Marine Corps and Pacific Command have done extensive planning and analysis to determine how best to posture, move, and support distributed III Marine Expeditionary Force Marines. However, as of May 2020, DOD has not provided documentation of this analysis. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation and stated that it has already conducted an extensive analysis of training needs. As of May 2020, DOD has not provided documentation of actions the agency has taken in response to this recommendation. We continue to believe the recommendation is valid and will monitor DOD's efforts to address it.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation. As of March 2020, DOD had not identified any additional runways and stated that this is a Government of Japan responsibility. As of May 2020, DOD has not provided documentation of actions the agency has taken in response to this recommendation. We continue to believe the recommendation is valid and will monitor DOD's efforts to address it.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation. As of March 2020, DOD stated that no new decisions have been made regarding the Australia rotation. As of May 2020, DOD has not provided documentation of actions the agency has taken in response to this recommendation. We continue to believe the recommendation is valid and will monitor DOD's efforts to address it.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. In March 2020, DOD stated that the updated integrated master schedule for Guam conforms to the GAO Schedule Assessment Guide and accounts for the best practices of a reliable schedule. However, as of May 2020, we have not received an updated integrated master schedule that meets the criteria for a reliable schedule.
Agency: Department of Defense
Status: Open
Comments: DOD nonconcurred with this recommendation. In March 2020, DOD stated that the department does not accept the assertion that GAO's best practices for cost estimates are universally applicable to a wide range of activities that includes military construction, acquisition, or basing. As of May 2020, DOD has not provided documentation of actions the agency has taken in response to this recommendation. We continue to believe the recommendation is valid and will monitor DOD's efforts to address it.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation. As of March 2020, DOD stated that it continues to update its cost estimates for the Hawaii program in line with GAO's cost estimating guide but did not agree that detailed cost estimates are required at this early planning stage to make decisions in the 2026 timeframe and beyond. As of May 2020, DOD has not provided documentation of actions the agency has taken in response to this recommendation. We continue to believe the recommendation is valid and will monitor DOD's efforts to address it.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation. As of March 2020, DOD stated that it continues to update its cost estimates for the Australia program in line with GAO's cost estimating guide. However, DOD stated that since Australia will build or provide much of the infrastructure enhancements in support of the Marine Corps, cost estimates will not incorporate the construction costs. As of May 2020, DOD has not provided documentation of actions the agency has taken in response to this recommendation. We continue to believe the recommendation is valid and will monitor DOD's efforts to address it.
GAO-17-29, Nov 3, 2016
Phone: (202) 512-4523
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics: Office of the Assistant Secretary of Defense for Energy, Installations, and Environment
Status: Open
Comments: In commenting on this report, DOD did not concur with our recommendation. DOD agreed that many components in the GAO Cost Estimating and Assessment Guide are broadly applicable in the decision process leading up to a military construction budget request. However, DOD further stated that once military construction funds are authorized and appropriated by Congress, the department transitions to a project management mode, and it would be a waste of resources to continue to generate cost estimates once they have transitioned to managing project execution using actual cost data. However, as we note in the report, DOD guidance for estimating construction costs, DOD's Unified Facilities Criteria 3-740-05, states that in the MILCON program, construction cost estimates are prepared throughout the planning, design, and construction phases of a construction project to account for the refinement of the project?s design and requirements. The final estimate should document the department?s assessment of the program's most probable cost and ensure that enough funds are available to execute it. As of October 2016, the military construction funds had not been authorized by Congress for the third phase of the JIAC construction project. According to DOD officials, construction is not scheduled to begin until fall of 2017, and the contract has not yet been awarded. Further, the GAO Cost Estimating and Assessment Guide states that regardless of whether changes to the program result from a major contract modification or an overtarget budget, the cost estimate should be regularly updated to reflect all changes. This is also a requirement outlined in OMB's Capital Programming Guide. The purpose of updating the cost estimate is to check its accuracy, defend the estimate over time, and archive cost and technical data for use in future estimates. After the internal agency and congressional budgets are prepared and submitted, it is imperative that cost estimators continue to monitor the program to determine whether the preliminary information and assumptions remain relevant and accurate. Keeping the estimate updated gives decision makers accurate information for assessing alternative decisions. Cost estimates must also be updated whenever requirements change, and the results should be reconciled and recorded against the old estimate baseline. Therefore, we continue to believe that DOD's implementation of our recommendation to update future JIAC cost estimates using the best practices identified in the GAO Cost Estimating and Assessment Guide would assist in ensuring that decision makers have complete and reliable information about costs associated with the JIAC consolidation and as the third phase of the JIAC project is authorized. Implementing our recommendation would also ensure that DOD develops a reliable historical record for the cost of the JIAC that can be used to estimate other similar projects in the future. As of June 2017, the agency had not taken any action to implement this recommendation. As of July 2018, a senior DOD official said that DOD is developing a new analysis of alternatives (AOA) for JIAC consolidation and will use, as appropriate, our AOA best practices. Those best practices include several focused on cost estimation. We have requested information on the extent to which the AOA team will use best practices for cost estimating to update the JIAC consolidation cost estimate. When we confirm what actions DOD has taken, we will provide updated information. As of September 2019, a senior DOD official said that DOD's prior non-concur with our recommendation is still valid for the reasons mentioned above.
GAO-14-648, Sep 19, 2014
Phone: (202) 512-9627
including 4 priority recommendations
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes a comprehensive assessment of property and facilities utilized by DHS in the National Capital Region, and an analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the consolidation project. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. GAO will review the latest information on DHS headquarters consolidation efforts when it is provided to Congress, and will assess the materials in the context of this recommendation at that time. Continued DHS and GSA attention to following leading capital planning practices is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: General Services Administration
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150), enacted on April 29, 2016, mirrors GAO recommendations in this area. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS's headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes a comprehensive assessment of property and facilities utilized by DHS in the National Capital Region, and an analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the consolidation project. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. We will review the latest information on DHS's headquarters consolidation efforts when it is provided to Congress, and will assess the materials in the context of these recommendations at that time. Continued DHS and GSA attention to following leading practices for capital planning and cost and schedule estimation is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes updated cost and schedule estimates for the consolidation project that are consistent with GAO's recommendations in GAO-14-648. Furthermore, the act requires the Comptroller General to evaluate the cost and schedule estimates not later than 90 days after their submittal to Congress. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. GAO will review the latest DHS headquarters consolidation cost and schedule estimates when they are provided to Congress, and will assess the materials in the context of this recommendation at that time. Continued DHS and GSA attention to following leading cost and schedule estimation practices is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: General Services Administration
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes updated cost and schedule estimates for the consolidation project that are consistent with GAO's recommendations in GAO-14-648. Furthermore, the act requires the Comptroller General to evaluate the cost and schedule estimates not later than 90 days after their submittal to Congress. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. GAO will review the latest DHS headquarters consolidation cost and schedule estimates when they are provided to Congress, and will assess the materials in the context of this recommendation at that time. Continued DHS and GSA attention to following leading cost and schedule estimation practices is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: Congress
Status: Open
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of March 2019, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes: a comprehensive assessment of property and facilities utilized by DHS in the National Capital Region; an analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the consolidation project; and updated cost and schedule estimates for the project that are consistent with GAO's recommendations in GAO-14-648. Furthermore, the act requires the Comptroller General to evaluate the cost and schedule estimates not later than 90 days after their submittal to Congress. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. A comprehensive report to Congress on DHS headquarters consolidation, along with reliable project cost and schedule estimates, could inform Congress's funding decisions.