Recommendation: The Assistant General Counsel should provide additional information on the process OACP uses to investigate potential consumer protection violations, to assess risk, and to pursue enforcement actions and establish a timeframe for doing so. Such transparency could be provided through the handbook that OACP is currently drafting or through other public means such as providing additional information on its website. (Recommendation 1)

Agency: Department of Transportation: Office of Aviation Consumer Protection
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Assistant General Counsel should take steps to provide transparency and clarity into the results of OACP's enforcement of consume including investigations that do not result in a consent order. Such information could be aggregated data about cases, investigations, or warning letters. (Recommendation 2)

Agency: Department of Transportation: Office of Aviation Consumer Protection
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety to conduct a risk assessment of avionics systems cybersecurity to identify the relative priority of avionics cybersecurity risks for its oversight program compared to other safety concerns and develop a plan to address those risks. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to identify staffing and training needs for agency inspectors specific to avionics cybersecurity, and develop and implement appropriate training to address identified needs. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to develop and implement guidance for avionics cybersecurity testing of new airplane designs that includes independent testing. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to review and consider revising its policies and procedures for monitoring the effectiveness of avionics cybersecurity controls in the deployed fleet to include developing procedures for safely conducting independent testing. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety to develop a mechanism to ensure that avionics cybersecurity issues are appropriately tracked and resolved when coordinating among internal stakeholders. (Recommendation 5)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to review and consider the extent to which oversight resources should be committed to avionics cybersecurity. (Recommendation 6)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Under Secretary for Management should develop and implement a mechanism to compare component marine operating costs across components and locations, including a cost per vessel underway (float) hour methodology (Recommendation 1).

Agency: Department of Homeland Security
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should assign authority to an office or other entity to oversee use of the Compliance Program across program offices. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should collect and analyze data to monitor use of the Compliance Program across all program offices. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should conduct an evaluation of the Compliance Program to assess the effectiveness of the program in meeting its goals. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Assistant Secretary for Research and Technology should take steps, such as updating guidance or other written communication, to ensure that the topical-research working groups (1) define and monitor progress toward achieving long-term outcomes, and (2) regularly update and monitor their charters and other written agreements to reflect these outcomes, in line with leading practices. (Recommendation 1)

Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Assistant Secretary for Research and Technology should take additional steps, such as providing more specific guidance or instructions to the modal administrations on the information that should be updated or required, to ensure that the information in the Research Hub is complete and accurate. (Recommendation 2)

Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of the Air Force should ensure that a comprehensive metric (or set of metrics) is established to track the progress of its combined accession and retention efforts to obtain sufficient quantities of RPA pilots and sensor operators needed to achieve its objective of implementing the combat-to-dwell policy as planned. (Recommendation 1)

Agency: Department of Defense: Department of the Air Force
Status: Open

Comments: DOD partially concurred with this recommendation. It stated that its ongoing efforts could be better integrated to allow for greater analysis in tracking progress toward meeting the combat-to -dwell policy. DOD also stated that it results from an ongoing study will inform the analysis for this recommendation. We will continue to monitor the status of the study and any other actions the department takes to address the recommendation.

Recommendation: The Secretary of the Air Force should ensure that the number of instructor positions needed at the RPA training unit at Holloman Air Force Base is updated by applying more complete, accurate and timely information to better reflect the training curriculum and instructor needs. (Recommendation 2)

Agency: Department of Defense: Department of the Air Force
Status: Open

Comments: DOD concurred with this recommendation. It noted that it is planning to conduct a study on the appropriate pilot and sensor operator instructor manning. The department estimated that they study would be completed in about a year. We will continue to monitor the status and results of the study.

Recommendation: The TSA Administrator should update the BASE cybersecurity template to ensure it reflects cybersecurity key practices, including the Detect and Recover functions outlined in the NIST Cybersecurity Framework. (Recommendation 2)

Agency: Department of Homeland Security: Transportation Security Administration
Status: Open

Comments: TSA concurred with this recommendation and said it would take steps to implement it by updating the BASE Cybersecurity Security Action Item section to ensure it reflects the NIST Cybersecurity Framework Detect and Recover functions. When we confirm what actions TSA has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should conduct and document a risk assessment that considers inherent and residual fraud and abuse risks that may enable criminal, national security, or safety risks. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should determine impact, likelihood, and risk tolerance as part of a risk assessment. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should develop a strategy that outlines specific actions to address analyzed risks, including periodic assessments to evaluate continuing effectiveness of the risk response. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should collect and record information on individual registrants, initially including name, address, date of birth, and driver's license or pilot's license, or both, with subsequent PII elements informed by the risk assessment, once completed. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should collect and record information on legal entities not traded publicly—on each individual and entity that owns more than 25 percent of the aircraft; for individuals: name, date of birth, physical address, and driver's license or pilot's license, or both; and for entities: name, physical address, state of residence, and taxpayer identification number. (Recommendation 5)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should verify aircraft registration applicants' and dealers' eligibility and information. (Recommendation 6)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should increase aircraft registration and dealer fees to ensure the fees are sufficient to cover the costs of FAA efforts to collect and verify applicant information while keeping pace with inflation. (Recommendation 7)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should ensure, as part of aircraft registry IT modernization, that information currently collected in ancillary files or in PDF format on (1) owners and related individuals and entities with potentially significant responsibilities for aircraft ownership (e.g., beneficial owners, trustors, trustees, beneficiaries, stockholders, directors, and managers) and (2) declarations of international operations is recorded in an electronic format that facilitates data analytics by FAA and its stakeholders. (Recommendation 8)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should link information on owners and related individuals and entities with significant responsibilities for aircraft ownership through a common identifier. (Recommendation 9)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should, as part of IT modernization, develop an approach to check OFAC sanctions data on owners and related individuals and entities with potentially significant responsibilities for aircraft ownership for coordination with OFAC and to flag sanctioned individuals and entities across aircraft registration and dealer systems. (Recommendation 10)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should use data collected as part of IT modernization as well as current data sources to identify and analyze patterns of activity indicative of fraud or abuse, based on information from declarations of international operations, postal addresses, sanctions listings, and other sources, and information on dealers, noncitizen corporations, and individuals and entities with significant responsibilities for aircraft ownership. (Recommendation 11)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should develop and implement risk-based mitigation actions to address potential fraud and abuse identified through data analyses. (Recommendation 12)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should develop mechanisms, including regulations if necessary, for dealer suspension and revocation. (Recommendation 13)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA, in coordination with relevant law-enforcement agencies, should enhance coordination within the Aircraft Registry Task Force through collaborative mechanisms such as written agreements and use of liaison positions. (Recommendation 14)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA, in coordination with relevant law-enforcement agencies, should develop a mechanism to provide declarations of international operations for law-enforcement purposes. (Recommendation 15)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Chairman of the Board should require the Safety Recommendation and Communication team to fully document its evaluations when assessing items to propose for Most Wanted List consideration (Recommendation 1).

Agency: National Transportation Safety Board
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Chairman of the Board should take steps to publicly and fully communicate the selection rationale, such as including why NTSB believes an issue is "ripe for action" to its documentation on its website (Recommendation 2).

Agency: National Transportation Safety Board
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Executive Assistant Administrator / Director of FAMS should identify and utilize a suitable system that provides information about air marshals' medical qualification status. (Recommendation 1)

Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open

Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS is evaluating case management software to track this information and plans to pursue funding for this effort in fiscal year 2021.This action, if fully implemented, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.

Recommendation: The Executive Assistant Administrator / Director of FAMS should develop and implement a plan to assess the health and fitness of the FAMS workforce as a whole, including trends over time. (Recommendation 2)

Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open

Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS had established a team to develop a plan for assessing workforce health and wellness issues. Adopting and implementing a plan that assesses the health and fitness of the FAMS workforce as a whole, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.

Recommendation: The Executive Assistant Administrator / Director of FAMS should identify and implement a means to monitor the extent to which air marshals' actual shifts and rest hours are consistent with scheduling guidelines. (Recommendation 3)

Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open

Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS will begin tracking air marshals' actual hours and examine the extent to which air marshals' actual and scheduled hours vary. This information could be helpful, for example, in assessing air marshals' schedule predictability. However, to address the intent of this recommendation, FAMS would need to monitor the extent that air marshals' actual work and rest hours are consistent with FAMS's scheduling guidelines. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.

Recommendation: The Executive Assistant Administrator / Director of FAMS should take steps to reaffirm and strengthen efforts to prevent discrimination by, for example, updating and following through on its 2012 action plan and renewing leadership commitment to the plan's goals. (Recommendation 6)

Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open

Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS plans to review the goals of its 2012 action plan and develop steps to strengthen efforts to prevent discrimination. These actions, if fully implemented, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.

Recommendation: The TSA Administrator should develop performance goals for its Insider Threat Program that assess progress achieving the strategic objectives in the insider threat strategic plan. (Recommendation 2)

Agency: Department of Homeland Security: Transportation Security Administration
Status: Open

Comments: In May 2020, TSA published its strategic framework, the TSA Insider Threat Roadmap, for mitigating insider threats in the transportation sector. The Roadmap contains three overarching strategic priorities and specific objectives for each of these priorities to refine and continue to improve its efforts to detect, deter, and mitigate insider threats. TSA described that its next steps will be to develop implementation plans for each of these priorities and objectives, including detailed plans of actions with timelines and performance measures to assess its progress achieving the Roadmap's priorities and objectives. We will continue to monitor TSA's efforts to implement our recommendation.

Recommendation: The Administrator of FAA should direct the Aviation Workforce Steering Committee, as part of its ongoing efforts, to take steps to use existing FAA data and coordinate with other federal agencies to identify and gather the information it needs to measure progress and target resources toward its goal of promoting a robust, qualified, and diverse aviation maintenance workforce. For example, FAA could task a committee working group with developing and implementing ways to improve data sharing among federal agencies to inform decision-making on how to strengthen career pathways and better understand the supply and demand of certificated workers. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: DOT agreed with this recommendation. Specifically, the agency agreed that using existing data could potentially contribute to its efforts to develop the aviation maintenance workforce. DOT said it will ask the Aviation Workforce Steering Committee to consider using existing FAA data and to coordinate with other federal agencies regarding other potential data sources to support the FAA's aviation maintenance workforce goals. We will consider closing this recommendation when these and other efforts to address this recommendation are complete.

Recommendation: The Administrator of FAA should develop a plan for analyzing currently-collected UAS test site data to determine how they could be used to advance UAS integration, and whether the collection of any additional test site data, within the agency's authority to request, could be useful for informing integration. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: DOT partially concurred with this recommendation. In DOT's official response dated March 2020, DOT officials indicated that FAA does not intend to collect any additional type of test site data, unless FAA funds new research or demonstrations. Further, officials noted that FAA has gathered data since the UAS test site program became operational in 2014, through several vehicles including details of flight tests entered into the Mission Logging System (MLS). Officials noted that FAA has and will continue to use data collected from the test sites to, among other things, better understand the challenges facing future UAS integration. We continue to believe that FAA implementing this recommendation would enable the agency to better leverage test site research and data to inform its decisions related to UAS integration. When we confirm what actions FAA has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of GSA should direct the Office of Government-wide Policy (1) to incorporate into its guidance approaches or practices that agencies could use to assess utilization of and the ongoing need for property—approaches such as recommendations for periodic justifications, data analytics, and utilization reviews—and (2) to develop a plan and timelines for communicating the guidance to agencies government-wide. (Recommendation 1)

Agency: General Services Administration: Office of the Administrator
Status: Open

Comments: As of April 2020, GSA indicated in its 180-day letter that it had published on its website draft guidance in response to the Federal Personal Property Management Act of 2018. In addition, GSA identified several actions it planned to take in the coming months, such as publishing a comprehensive plan and timelines to address GAO's recommendation, publishing a request for information in the Federal Register to seek comments and suggestions, and engaging additional subject matter experts and related associations and standards group to improve upon the draft guidance. GAO will continue to monitor GSA's efforts to implement this recommendation.

Recommendation: The Administrator of the Federal Aviation Administration should develop and implement a process to ensure that information on UAS-related costs is complete and reliable as capabilities and related regulations evolve. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of the Federal Aviation Administration, as part of UAS integration-planning efforts, should use available guidance on effective fee design to incorporate steps that will inform future fee-design considerations. For example, FAA may choose to incorporate these additional steps into its annual UAS implementation plan so that—as existing activities are adapted for UAS users or new regulations, services, or systems are introduced—costs and fee design options are considered. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of the FAA should identify existing or new data and information needed to evaluate oversight activities and develop a mechanism for capturing these data as needed. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Priority recommendation

Comments: FAA has concurred with this recommendation. As of April 2020, GAO was working to analyze and evaluate the actions the agency has taken in response.

Recommendation: The Runway Safety Manager should develop a process to identify and remove duplicate excursion records. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will include actions to identify and remove duplicate excursion records in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Runway Safety Manager should take steps to analyze data on ramp area incidents in FAA's new surface safety metric. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will identify actions to implement this recommendation in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Runway Safety Manager should establish a plan to assess the effectiveness of all of FAA's terminal area-safety efforts, including Airport Surface Detection Equipment, Model X (ASDE-X) and the Runway Safety Program. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Priority recommendation

Comments: As of December 2019, FAA has concurred with the recommendation, but needs to take additional steps to address the recommendation. FAA noted that it would identify actions to assess the effectiveness of all of its terminal-area safety efforts in a Runway Safety Evolution Plan, which the agency expects to complete by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Administrator of FAA should require Flight Standards to share the results of its investigations with the Runway Safety Group, in a timely manner. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will include an initiative in its 2020 Aviation Safety Business Plan Goal to make information from Flight Standards more accessible to the Runway Safety Group. FAA said the 2020 Aviation Safety Business Plan Goal is scheduled to be completed by September 3, 2020. We will review the Aviation Safety Business Plan Goal when it is available.

Recommendation: The Administrator of FAA should require air traffic control managers to share information on terminal area incidents, such as operational incidents and pilot deviations, with airport operators, in a timely manner. (Recommendation 5)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will identify actions to implement this recommendation in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Associate Administrator of AST should develop workload metrics that encompass the whole office and that would allow AST to determine an appropriate workforce size and composition. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of July 2020, AST has developed an initial set of metrics for the office's workload and is working with the Federal Aviation Administration's Office of Labor Analysis to enhance and validate the metrics.

Recommendation: The Associate Administrator of AST should establish a timeline for finalizing workload projections that extend beyond the 2-year budget cycle and that include an approach for addressing uncertainty. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of July 2020, AST said that it has extended the projection period of the staffing model to five years and that it is working with the Federal Aviation Administration's Office of Labor Analysis to validate the extended projections and to include an approach to address uncertainty.

Recommendation: The Associate Administrator of AST should ensure that its skills assessment survey collects information from staff on skills and competencies in those areas that are both currently needed and may be needed in the future. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In May 2020, AST provided documentation showing that in November and December 2019, AST administered surveys to engineering staff and supervisors to assess the skills of engineering staff in specific competency areas that are needed to successfully perform their jobs. The documentation provided also showed that the surveys asked engineering staff and supervisors about the skills they believed AST would need in the future.

Recommendation: The Associate Administrator of AST should develop and document a plan for periodically assessing whether staff possess the necessary skills and competencies to achieve programmatic goals, such as annually administering a skills assessment survey. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In July 2020, AST officials told us they plan to assess employee skills and competencies on a 3-year cycle and that they will establish a process to do so by the end of 2020. We will continue to monitor AST's progress in implementing this recommendation.

Recommendation: The Administrator of TSA should assess Security Operations guidance for applying root causes for test failures, and identify opportunities to clarify how they should be applied. (Recommendation 4)

Agency: Department of Homeland Security: Transportation Security Administration
Status: Open

Comments: TSA concurred with this recommendation and said it would take steps to implement it. In March 2020, TSA officials reported that they are developing new guidance to help testers identify and record root causes for covert test failures. Once TSA completes this guidance and GAO has been provided a copy for review, we will close this recommendation.

Recommendation: The Secretary of Transportation should clarify in the SCASDP evaluation plan how reviewers should assess a grant application's alignment with the priority and secondary selection criteria and assign the application rating categories. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To more effectively and efficiently integrate virtual training devices into operational training, that the Secretary of Defense should direct the Commandant of the Marine Corps to develop guidance for the development and use of virtual training devices that includes (1) developing requirements for virtual training devices that consider and document training tasks and objectives, required proficiency, and available training time; (2) setting target usage rates and collecting usage data; and (3) conducting effectiveness analysis of virtual training devices that defines a consistent process for performing the analysis, including the selection of the devices to be evaluated, guidelines on conducting the analysis, and the data that should be collected and assessed.

Agency: Department of Defense
Status: Open

Comments: The Department of Defense (DOD) concurred with this recommendation. In December 2018, the Marine Corps had completed some actions and has other ongoing actions intended to address the recommendation. For example, in June 2017 the Marine Corps issued the Marine Corps Ground Training Simulations Implementation Plan. The plan provides a framework for the Marine Corps' use of current and future simulations technology and virtual training environments to align training efforts and resource requirements. In addition, the Marine Corps continues to revise its training and readiness program manuals to articulate requirements that document training tasks, objectives, and required proficiency and reemphasize the importance of more effectively integrating ground simulations within current ground training approaches. Further, the Marine Corps is currently staffing a comprehensive Ground Simulations Training Reference Guide and is testing a new process, termed the Ground Simulation Training Effectiveness Process. This process will provide guidelines on conducting effectiveness analysis, including the selection of the devices to be evaluated and an identification of the data to be collected and assessed. As of August 2020, these actions remain in progress. Once fully implemented, these actions should help the Marine Corps more effectively and efficiently integrate virtual training devices into operational training, as GAO recommended in September 2017.

Recommendation: To help FAA better manage and oversee its portfolio of R&D activities, the Secretary of Transportation should direct the FAA to take a more strategic approach to identifying research priorities across the agency, including developing guidance to identify long-term priorities and emerging issue areas, as part of FAA's portfolio development process.

Agency: Department of Transportation
Status: Open

Comments: In June 2019, FAA issued a redesigned National Aviation Research Plan (NARP) for 2017/2018. In September 2019, FAA officials told GAO that the redesigned NARP helped the agency take a more strategic approach to identifying research priorities. FAA officials also said that the agency has taken actions to understand emerging aviation issues requiring FAA's research attention and those emerging issues will be incorporated into future plans. In June 2020, FAA officials told us that they are developing guidance--to be finalized by December 2020--to ensure that future NARPs continue to take a strategic approach. GAO will review FAA's actions to implement the recommendation once the guidance is completed.

Recommendation: To help FAA better manage and oversee its portfolio of R&D activities, the Secretary of Transportation should direct the FAA to develop guidance to ensure that future National Aviation Research Plans (NARP) and R&D Annual Reviews meet statutory requirements to the extent practicable, including (a) The NARP lists activities that are carried under cooperative agreements. (b) The NARP describes the rationale for the prioritized research programs. (c) The NARP identifies how resources were allocated for long-term and near-term research. (d) The NARP identifies REDAC recommendations that are accepted, not accepted, and the reasons for non-acceptance. (e) The NARP provides a detailed description of technology transfer to government, industry, and academia. (f) The Annual Review describes new technologies developed and the dissemination of research results to the private sector. (g) The Annual Review allows a comparison to the NARP. (h) The Annual Review is prepared and presented in accordance with agency performance reporting requirements.

Agency: Department of Transportation
Status: Open

Comments: In June 2019, FAA issued a redesigned the National Aviation Research Plan (NARP) to include, among other things, information required by statue. In June 2020, FAA officials told us that they redesigned the R&D Annual Review in 2019 to also address the statutory requirements. The officials said that they are also in the process of revising guidance that the agency uses to develop the NARP and R&D Annual Review to ensure that future documents meet statutory requirements. FAA plans to finalize the guidance by December 2020. GAO will review FAA's actions to implement the recommendation once FAA provides GAO the redesigned R&D Annual Review and once guidance for both the NARP and R&D Annual Review are completed.

Recommendation: To better ensure spaceport operators' understanding of FAA's financial responsibility regulations for commercial space launches, the Secretary of Transportation should ensure that the FAA Administrator provides additional communication to clarify FAA's interpretation of the financial responsibility regulations for commercial space launches. The forms of communication could include, among other things, issuing additional guidance or using other forums to clarify when a spaceport operator is a third party to a launch and when it is not.

Agency: Department of Transportation
Status: Open

Comments: In May 2018, FAA officials said that they were working towards implementing the recommendation, but did not have documented efforts at this time and do not have an estimated completion date.

Recommendation: To enhance FAA's risk-based approach for oversight of repair stations, the Secretary of Transportation should direct the Administrator of the Federal Aviation Administration to develop and implement a process in Flight Standards for incorporating into SAS the volume of critical maintenance that each U.S. airline contracts to repair stations.

Agency: Department of Transportation
Status: Open

Comments: FAA did not concur with this recommendation. In July 2019, GAO confirmed that FAA does not plan to implement the recommendation because the agency continues to believe the subjective nature of volume of work makes it an ineffective risk indicator. However, the agency monitors many factors as primary risk indicators at repair stations. Many of these risk indicators are associated with important aspects of work volume such as high workforce turnover; changes in management; rapid growth or downsizing; changes in aircraft complexity/programs; financial conditions; age of fleet and increases in aircraft discrepancies. FAA considers these factors and the criticality of a specific maintenance action on an aircraft to be the most important risk indicators.

Recommendation: To enhance FAA's risk-based approach for oversight of repair stations, the Secretary of Transportation should direct the Administrator of the Federal Aviation Administration to develop and implement an evaluative process with measurable performance goals and measures to determine the effectiveness of SAS as the SMS safety assurance component.

Agency: Department of Transportation
Status: Open

Comments: In July 2019, GAO confirmed that FAA plans to develop overall program goals and metrics as part of the next implementation phase of its new Safety Assurance System. These metrics are expected to be fully developed based on the final design of the new system and the program requirements identified. Final system testing and deployment into production for the Safety Assurance System is expected to be completed by February 2021, with final implementation scheduled to be completed by May 2022. Additionally, prior to deploying the system, FAA plans to provide training courses to the aviation safety workforce who will be using the new system, and plans to issue new policy documentation in June 2020 that will be used to provide additional guidance to that workforce on properly using the system.

Recommendation: To better ensure that FAMS uses its resources to cover the highest-risk flights, in addition to considering risk when determining how to divide FAMS's international flight coverage resources among international destinations, the Director of FAMS should incorporate risk into FAMS's method for initially setting its annual target numbers of average daily international and domestic flights to cover.

Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open

Comments: In May 2016, we found that FAMS officials considered risk when selecting specific domestic and international flights to cover, but they did not consider risk when deciding how to initially divide their annual resources between domestic and international flights. Rather, each year FAMS considered two variables--travel budget and number of air marshals--to identify the most efficient way to divide the agency's resources between domestic and international flights. As a result, we recommended that FAMS incorporate risk into FAMS's method for initially setting its annual target numbers of average daily international and domestic flights to cover. In March 2018, FAMS revised its deployment methodology to no longer set an annual target number of average daily international and domestic flights to cover. Rather, FAMS now prioritizes deploying air marshals on as many flights as possible with passengers who have been identified as potentially higher risk because they match TSA's intelligence-based screening rules, among other risk-based priorities. In August 2020, FAMS officials explained that they were evaluating their concept of operations and planned to more fully develop a risk basis for dividing its resources between international and domestic flights. By doing so, FAMS could better ensure it is targeting its limited resources to the highest risk flights and better aligning with FAMS's stated goal of using risk-based decisions to guide mission operations. As a result, this recommendation remains open.

Recommendation: To help improve the U.S. aviation sector's preparedness for future communicable disease threats from abroad, the Secretary of Transportation should work with relevant stakeholders, such as the Department of Health and Human Services, to develop a national aviation-preparedness plan for communicable disease outbreaks. Such a plan could establish a mechanism for coordination between the aviation and public health sectors and provides clear and transparent planning assumptions for a variety of types and levels of communicable disease threats.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: The Department of Transportation (DOT) has not developed a national aviation-preparedness plan to respond to communicable disease threats from abroad. In June 2020, we urged Congress to take legislative action to require the Secretary of Transportation to work with relevant agencies and stakeholders to develop a national aviation-preparedness plan to limit the spread of communicable disease threats, and minimize travel and trade impacts (see GAO-20-625). GAO's periodic updates on the CARES Act of 2020 provide information about actions taken by Congress to address this matter. DOT partially concurs with our recommendation and agrees that an aviation preparedness plan is needed, but continues to suggest that the Department of Health and Human Services (HHS) and the Department of Homeland Security (DHS) have responsibility for communicable disease response and preparedness planning, respectively, and that these departments should lead any efforts to address planning for communicable disease outbreaks, including for transportation. In the absence of a national aviation-preparedness plan, DOT officials point to ongoing efforts to engage with interagency partners at DHS and HHS, as well as industry stakeholders, to better collaborate on communicable disease response and preparedness as they relate to civil aviation. For example, in July 2020, DOT, HHS, and DHS issued guidance to airports and airlines for implementing measures to mitigate public health risks associated with COVID-19. While this guidance is a positive step, DOT has not yet taken action to develop an aviation preparedness plan for future communicable disease threats that incorporate such things as protocols for responding to the threat and coordination among stakeholders.

Recommendation: To enhance FAA's efforts to improve general aviation safety, the Secretary of Transportation should direct the FAA Administrator to improve measures of general aviation activity by requiring the collection of the number of hours that general aviation aircraft fly over a period of time (flight hours). FAA should explore ways to do this that minimize the impact on the general aviation community, such as by collecting the data at regular events (e.g., during registration renewals or at annual maintenance inspections) that are already required.

Agency: Department of Transportation
Status: Open

Comments: In July 2019, GAO confirmed that FAA still does not plan to collect General Aviation (GA) flight hour data during registration renewals or annual maintenance inspections because this would require rulemaking and could have a significant economic and paperwork impact on the GA industry. While FAA has made changes to the GA Activity Survey to improve the accuracy of the flight hour data collected for a sample of GA populations, FAA still does not plan to collect all GA flight hour data as part of its GA Activity Survey. GAO maintains that without comprehensive GA flight hour data, estimates from the GA Activity Survey may not be sufficient for drawing conclusions about changes in crash rates over time and that more precise flight hour data could allow FAA to better target its safety efforts within the GA industry.

Recommendation: To enhance FAA's efforts to improve general aviation safety, and to ensure that ongoing safety issues are addressed, the Secretary of Transportation should direct the FAA Administrator to set specific general aviation safety improvement goals--such as targets for fatal accident reductions--for individual industry segments using a datadriven, risk management approach.

Agency: Department of Transportation
Status: Open

Comments: In July 2019, GAO confirmed that FAA still does not plan to develop safety targets for different segments of the General Aviation (GA) industry. While FAA's General Aviation Joint Steering Committee was exploring metrics for monitoring different GA industry segments, it was determined that developing credible metrics was not feasible using the GA Activity Survey. GAO maintains that FAA needs to develop specific general aviation safety improvement targets for individual industry segments to support a data-driven, risk management approach.

Recommendation: To enhance FAA's efforts to improve general aviation safety, and to determine whether the programs and activities underlying the 5-year strategy are successful and if additional actions are needed, the Secretary of Transportation should direct the FAA Administrator to develop performance measures for each significant program and activity underlying the 5-year strategy.

Agency: Department of Transportation
Status: Open

Comments: FAA reported it established performance measures for significant programs and activities underlying its 5-year strategy. However, as of July 2019 FAA has still not provided GAO with documentation of these performance measures. Without this documentation, GAO cannot confirm that the agency has developed performance measures for each significant program and activity underlying its 5-year strategy.

Recommendation: To help maximize the use of available capacity at slot-controlled airports, enhance competition through greater airline access to slots, and enhance transparency of slot information, the Secretary of Transportation should direct the FAA Administrator to apply slot rules to individual slots, as opposed to pools of slots within a slot period.

Agency: Department of Transportation
Status: Open

Comments: In January 2015, the FAA issued a Notice of Proposed Rulemaking (NPRM) for the New York City area airports. The proposal included changes to how the FAA would determine compliance with minimum slot usage rules similar to GAO's recommendation and the WSG. Under that concept, a slot would only be considered for a flight or series of flights in a single slot and not potentially applied or averaged to more than one slot. The NPRM was withdrawn by DOT and FAA in April 2016 to allow further evaluation of recent changes in demand, competition, operations, and other factors in the New York City area airports. The FAA and the Office of the Secretary continue to evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to ensure compliance with minimum slot usage, including future rulemaking. In March 2018, DOT indicated that it has no plans to initiate a rulemaking on this issue. As of June 2019, DOT plans no further action on this recommendation. However, GAO believes this recommendation continues to have merit.

Recommendation: With respect to possible future regulatory action, the DOT Secretary should consider requiring airlines to schedule a certain percentage, or all, of their slot allocations, similar to practices maintained elsewhere in the world.

Agency: Department of Transportation
Status: Open

Comments: The Department concurs that any future rulemaking should consider changes to the minimum slot usage rules to improve slot utilization at the slot controlled airports and provide greater harmonization with industry standards applied at airports outside the U.S. The FAA and the Department of Transportation stated that they will evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to improve slot utilization, including future rulemaking. As of June 2019, DOT plans no further action on this recommendation. However, GAO believes this recommendation continues to have merit.

Recommendation: To better ensure that federal investments effectively address the remaining airport noise problem and to more fully demonstrate the results of AIP noise grants, the Secretary of Transportation should direct FAA to establish a strategic noise reduction goal that aligns with the nature and extent of airport noise and targets the agency's noise grant program.

Agency: Department of Transportation
Status: Open

Comments: In August 2019, FAA officials stated that the FAA's overall noise reduction goal is fundamentally separate from noise mitigation. At the same time, FAA indicated that airport noise is a growing concern and highlighted multiple aspects of the agency's noise-related activities, including providing community workshops associated with changes to air traffic procedures and continued support for noise compatibility planning by airports. The noise grant program continues to be FAA's largest noise-related activity. Until FAA aligns its strategic noise goal with the noise grant program, it is difficult to see how this program's results contribute to the achieving agency objectives.

Recommendation: To better ensure that federal investments effectively address the remaining airport noise problem and to more fully demonstrate the results of AIP noise grants, the Secretary of Transportation should direct FAA to establish performance measures to assess progress toward this goal that better demonstrate the results of the program and provide Congress and FAA's program managers with information to gauge progress and make programmatic decisions.

Agency: Department of Transportation
Status: Open

Comments: In August 2019, FAA officials stated that the FAA's overall noise reduction goal is fundamentally separate from noise mitigation. Absent FAA actions to align this goal with the noise grant program, FAA cannot develop measurements of noise grant program results that gauge progress towards such a goal. Without this information, Congress and FAA program managers cannot make fully informed decisions about what the noise grant program can reasonably be expected to address in the future and the extent to which noise exposure remains a constraint on airport growth.