Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
Browse or Search Open Recommendations
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Results:
Subject Term: Airports
GAO-20-612, Sep 8, 2020
Phone: (202) 512-3841
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: HHS concurs with GAO's recommendation. FDA agrees that enhancing communication with U.S.-based commercial airlines, including major national and regional commuter airlines, to encourage them to request construction inspections can have a positive impact on efforts to gain compliance with the Agency's standards for aircraft galley and lavatory sanitation and potable water system installation. FDA has a long history of working collaboratively with interstate travel conveyance stakeholders to provide public health oversight to the industry. As part of this collaboration, FDA and the airline industry connect through a variety of mechanisms to provide access to diverse industry partners. To effectively engage all relevant stakeholders, FDA will consider ways to enhance current mechanisms and coordinate with airlines on better communication. FDA will review its existing outreach channels to allow airline stakeholders to actively and directly engage with the Agency on construction inspections. FDA will review its Interstate Travel Program website to determine if updates can be made to emphasize airline construction and reconstruction information. FDA maintains open dialog with airline organizations, including the Airlines for America (A4A), the Regional Airline Association (RAA), and the International Flight Services Association (IFSA). Members of A4A are comprised of major national airlines, whereas those of RAA are comprised of regional commuter airlines and those in IFSA include airlines and airline food suppliers. These industry associations are valuable partners in developing solutions to problems that concern the airlines and airline construction. FDA will continue to engage with these organizations in written correspondence and at relevant national industry meetings (such as the Environmental Protection Agency biennial meeting on aircraft drinking water safety) and will include the topic of construction inspections. FDA will also continue to use these existing mechanisms to develop a better communication process with the airline industry on its efforts to improve industry practice and government oversight.
GAO-20-568, Sep 2, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-642, Aug 18, 2020
Phone: (202) 512-2834
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-404, Apr 3, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: TSA concurred with this recommendation and said it would take steps to implement it by updating the BASE Cybersecurity Security Action Item section to ensure it reflects the NIST Cybersecurity Framework Detect and Recover functions. When we confirm what actions TSA has taken in response to this recommendation, we will provide updated information.
GAO-20-219, Feb 13, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: In January 2020, TSA's formal comment letter in response to our draft report stated that T&D will begin recording instances of noncompliance and work with Security Operations to monitor trends at individual airports and with specific courses. TSA also reported that T&D had developed a repository in its iShare database for this information at the end of 2019 and the agency is currently testing various options for reporting and pulling data. Once options are chosen and incorporated into its standard operating procedures, TSA reports that T&D will begin sharing the reports with Security Operations on a monthly basis. In July 2020, TSA officials told us that T&D had begun sharing training compliance reports from their database with Security Operations and discussing the results with them on a monthly basis. This database allows T&D to recognize trends at individual airports and specific courses throughout the fiscal year. Going forward, this process will enable T&D to identify noncompliance trends across fiscal years. We will continue to montior these efforts to verify that the T&D is montioring trends across fiscal years and work with TSA towards closure of this recommendation.
GAO-20-125, Feb 12, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS is evaluating case management software to track this information and plans to pursue funding for this effort in fiscal year 2021.This action, if fully implemented, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS had established a team to develop a plan for assessing workforce health and wellness issues. Adopting and implementing a plan that assesses the health and fitness of the FAMS workforce as a whole, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS will begin tracking air marshals' actual hours and examine the extent to which air marshals' actual and scheduled hours vary. This information could be helpful, for example, in assessing air marshals' schedule predictability. However, to address the intent of this recommendation, FAMS would need to monitor the extent that air marshals' actual work and rest hours are consistent with FAMS's scheduling guidelines. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS plans to review the goals of its 2012 action plan and develop steps to strengthen efforts to prevent discrimination. These actions, if fully implemented, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
GAO-20-275, Feb 10, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: In May 2020, TSA published its strategic framework, the TSA Insider Threat Roadmap, for mitigating insider threats in the transportation sector. The Roadmap contains three overarching strategic priorities and specific objectives for each of these priorities to refine and continue to improve its efforts to detect, deter, and mitigate insider threats. TSA described that its next steps will be to develop implementation plans for each of these priorities and objectives, including detailed plans of actions with timelines and performance measures to assess its progress achieving the Roadmap's priorities and objectives. We will continue to monitor TSA's efforts to implement our recommendation.
GAO-20-97, Jan 9, 2020
Phone: (202) 512-2834
Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open
Comments: DOT partially concurred with this recommendation. In DOT's official response dated March 2020, DOT officials indicated that FAA does not intend to collect any additional type of test site data, unless FAA funds new research or demonstrations. Further, officials noted that FAA has gathered data since the UAS test site program became operational in 2014, through several vehicles including details of flight tests entered into the Mission Logging System (MLS). Officials noted that FAA has and will continue to use data collected from the test sites to, among other things, better understand the challenges facing future UAS integration. We continue to believe that FAA implementing this recommendation would enable the agency to better leverage test site research and data to inform its decisions related to UAS integration. When we confirm what actions FAA has taken in response to this recommendation, we will provide updated information.
GAO-20-228, Dec 20, 2019
Phone: (202) 512-2834
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of April 2020, GSA indicated in its 180-day letter that it had published on its website draft guidance in response to the Federal Personal Property Management Act of 2018. In addition, GSA identified several actions it planned to take in the coming months, such as publishing a comprehensive plan and timelines to address GAO's recommendation, publishing a request for information in the Federal Register to seek comments and suggestions, and engaging additional subject matter experts and related associations and standards group to improve upon the draft guidance. GAO will continue to monitor GSA's efforts to implement this recommendation.
GAO-20-229R, Dec 18, 2019
Phone: (202)512-2834
Agency: Department of Homeland Security: Office of the Secretary
Status: Open
Comments: According to DHS, the department was still reviewing its AED regulations in March 2020. Thus, DHS had not completed drafting the regulations or submitted them to the Office of Management and Budget for further review. DHS aims to publish the regulations by July 2020.
GAO-20-56, Dec 5, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-639, Aug 30, 2019
Phone: (202) 512-2834
including 1 priority recommendation
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will include actions to identify and remove duplicate excursion records in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will identify actions to implement this recommendation in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Priority recommendation
Comments: As of December 2019, FAA has concurred with the recommendation, but needs to take additional steps to address the recommendation. FAA noted that it would identify actions to assess the effectiveness of all of its terminal-area safety efforts in a Runway Safety Evolution Plan, which the agency expects to complete by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will include an initiative in its 2020 Aviation Safety Business Plan Goal to make information from Flight Standards more accessible to the Runway Safety Group. FAA said the 2020 Aviation Safety Business Plan Goal is scheduled to be completed by September 3, 2020. We will review the Aviation Safety Business Plan Goal when it is available.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will identify actions to implement this recommendation in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.
GAO-19-374, Apr 4, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: TSA concurred with this recommendation and said it would take steps to implement it. In March 2020, TSA officials reported that they are developing new guidance to help testers identify and record root causes for covert test failures. Once TSA completes this guidance and GAO has been provided a copy for review, we will close this recommendation.
GAO-19-172, Mar 26, 2019
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-76, Nov 20, 2018
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: DOT concurred with this recommendation and said it would take steps to update its case management tracking system. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.
Agency: Department of Transportation
Status: Open
Comments: DOT concurred with this recommendation and said it would take steps to establish appropriate performance measures. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.
Agency: Department of Transportation
Status: Open
Comments: DOT concurred with this recommendation and said it would take steps to capture feedback directly from consumers. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.
Agency: Department of Transportation
Status: Open
Comments: DOT concurred with this recommendation and said it would take steps to develop appropriate performance measures for DOT's efforts to educate airline passengers. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.
GAO-18-214, Jan 10, 2018
Phone: (202) 512-3841
including 2 priority recommendations
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Priority recommendation
Comments: CBP agreed with our recommendation and said they would complete their corrective actions by April 30, 2020. To fully implement it, CBP should develop a monitoring system that observes agency verification of licenses for imported radiological materials to ensure CBP officials are complying with existing policies and procedures.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Priority recommendation
Comments: CBP agreed with our recommendation and said they would complete their corrective actions by April 30, 2020. To fully implement it, CBP should develop a system to better identify which shipments of radiological material pose the greatest risk and revise their policies and procedures for verification of the licenses for these shipments accordingly.
GAO-17-794, Sep 11, 2017
Phone: (202) 512-7141
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: DHS concurred with this recommendation and has begun taking steps intended to address it. In May 2018, officials with DHS's Requirements and Capabilities Analysis (RCA) reported conducting a literature review to identify ways DHS might be able to measure deterrence. ORCA officials reported looking to published studies and other agencies to identify data sources and methods, and were in the process of developing a model to assess the deterrent value of various aviation security countermeasures. In July 2019, TSA officials reported that they were continuing to develop this model which could better inform deployment of deterrence-related countermeasures. As of October 2020, DHS has provided no further updates on steps taken to implement this recommendation. To fully address this recommendation, TSA will need to fully develop this or another method to assess the deterrent effect of TSA's aviation security countermeasures.
GAO-16-127, Dec 16, 2015
Phone: (202) 512-2834
including 1 priority recommendation
Agency: Department of Transportation
Status: Open
Priority recommendation
Comments: The Department of Transportation (DOT) has not developed a national aviation-preparedness plan to respond to communicable disease threats from abroad. In June 2020, we urged Congress to take legislative action to require the Secretary of Transportation to work with relevant agencies and stakeholders to develop a national aviation-preparedness plan to limit the spread of communicable disease threats, and minimize travel and trade impacts (see GAO-20-625). GAO's periodic updates on the CARES Act of 2020 provide information about actions taken by Congress to address this matter. DOT partially concurs with our recommendation and agrees that an aviation preparedness plan is needed, but continues to suggest that the Department of Health and Human Services (HHS) and the Department of Homeland Security (DHS) have responsibility for communicable disease response and preparedness planning, respectively, and that these departments should lead any efforts to address planning for communicable disease outbreaks, including for transportation. In the absence of a national aviation-preparedness plan, DOT officials point to ongoing efforts to engage with interagency partners at DHS and HHS, as well as industry stakeholders, to better collaborate on communicable disease response and preparedness as they relate to civil aviation. For example, in July 2020, DOT, HHS, and DHS issued guidance to airports and airlines for implementing measures to mitigate public health risks associated with COVID-19. While this guidance is a positive step, DOT has not yet taken action to develop an aviation preparedness plan for future communicable disease threats that incorporate such things as protocols for responding to the threat and coordination among stakeholders.
GAO-12-902, Sep 13, 2012
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: In January 2015, the FAA issued a Notice of Proposed Rulemaking (NPRM) for the New York City area airports. The proposal included changes to how the FAA would determine compliance with minimum slot usage rules similar to GAO's recommendation and the WSG. Under that concept, a slot would only be considered for a flight or series of flights in a single slot and not potentially applied or averaged to more than one slot. The NPRM was withdrawn by DOT and FAA in April 2016 to allow further evaluation of recent changes in demand, competition, operations, and other factors in the New York City area airports. The FAA and the Office of the Secretary continue to evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to ensure compliance with minimum slot usage, including future rulemaking. In March 2018, DOT indicated that it has no plans to initiate a rulemaking on this issue. As of June 2019, DOT plans no further action on this recommendation. However, GAO believes this recommendation continues to have merit.
Agency: Department of Transportation
Status: Open
Comments: The Department concurs that any future rulemaking should consider changes to the minimum slot usage rules to improve slot utilization at the slot controlled airports and provide greater harmonization with industry standards applied at airports outside the U.S. The FAA and the Department of Transportation stated that they will evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to improve slot utilization, including future rulemaking. As of June 2019, DOT plans no further action on this recommendation. However, GAO believes this recommendation continues to have merit.
GAO-12-890, Sep 12, 2012
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: In August 2019, FAA officials stated that the FAA's overall noise reduction goal is fundamentally separate from noise mitigation. At the same time, FAA indicated that airport noise is a growing concern and highlighted multiple aspects of the agency's noise-related activities, including providing community workshops associated with changes to air traffic procedures and continued support for noise compatibility planning by airports. The noise grant program continues to be FAA's largest noise-related activity. Until FAA aligns its strategic noise goal with the noise grant program, it is difficult to see how this program's results contribute to the achieving agency objectives.
Agency: Department of Transportation
Status: Open
Comments: In August 2019, FAA officials stated that the FAA's overall noise reduction goal is fundamentally separate from noise mitigation. Absent FAA actions to align this goal with the noise grant program, FAA cannot develop measurements of noise grant program results that gauge progress towards such a goal. Without this information, Congress and FAA program managers cannot make fully informed decisions about what the noise grant program can reasonably be expected to address in the future and the extent to which noise exposure remains a constraint on airport growth.