Recommendation: The Chairman of FCC should ensure that FCC's Office of Managing Director follows the leading practices in GAO's fraud risk framework related to a dedicated entity's management of its antifraud activities, such as serving as the repository of knowledge on fraud risks and coordinating antifraud initiatives. (Recommendation 1)
Agency: Federal Communications Commission
Status: Open
Comments: As of April 2020, FCC reported that the agency was undertaking further improvements of its fraud risk management program consistent with this recommendation. FCC did not indicate a completion date. We will continue to monitor FCC's progress related to establishing a dedicated antifraud management entity.
Recommendation: The Chairman of FCC should plan regular fraud-risk assessments tailored to the high-cost program and assess these risks to determine the program's fraud risk profile, as provided in GAO's fraud risk framework. (Recommendation 2)
Agency: Federal Communications Commission
Status: Open
Comments: As of April 2020, FCC reported that the agency was working with the Universal Service Administrative Company (USAC), which is the entity responsible for the day-to-day administration of the high-cost program, to implement this recommendation. FCC stated that USAC will conduct a fraud risk assessment of the high-cost program, but did not specify a time-frame for this effort. We will continue to review FCC and USAC's progress toward completing this assessment, and any steps taken to routinize this assessment.
Recommendation: The Chairman of FCC should design and implement an antifraud strategy for the high-cost program with specific control activities, based upon the results of fraud-risk assessments and a corresponding fraud risk profile, as provided in GAO's fraud risk framework. (Recommendation 3)
Agency: Federal Communications Commission
Status: Open
Comments: As of April 2020, FCC reported that the agency was working with the Universal Service Administrative Company (USAC), which is the entity responsible for the day-to-day administration of the high-cost program, to implement this recommendation. FCC reported it will ensure the results of the high-cost program's fraud risk assessment, along with other efforts to implement the GAO fraud risk framework, result in an overall fraud risk strategy. FCC did not indicate a completion date for these efforts, and we will continue to track FCC progress in this area.
Recommendation: The Chairman of FCC should assess the model-based support mechanism to determine the extent to which it produces reliable cost estimates. (Recommendation 4)
Agency: Federal Communications Commission
Status: Open
Comments: As of April 2020, FCC reported that it was considering ways to improve the model-based support mechanism for rate-of-return carriers participating in the high-cost program. FCC did not specify a time-frame for this effort. We will continue to review FCC's efforts related to this recommendation, including FCC efforts, if any, to verify the model's cost estimates.
Recommendation: The Chairman of FCC should consider whether to make use of the model-based support mechanism mandatory depending on the results of the assessment. (Recommendation 5)
Agency: Federal Communications Commission
Status: Open
Comments: As of April 2020, FCC reported that it was considering ways to improve the model-based support mechanism for rate-of-return carriers participating in the high-cost program. FCC indicated that any such improvements may help facilitate the transition of carriers from legacy support mechanisms to the model-based support mechanism. FCC did not provide a time-frame for completion of this effort. We will continue to monitor FCC's progress and efforts in regard to this recommendation.
