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Recommendations Database

GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.

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As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.

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Results:

Subject Term: "Transit operators"

1 publication with a total of 2 open recommendations
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Surface Transportation: DHS Is Developing and Testing Security Technologies, but Could Better Share Test Results
GAO-19-636, Sep 12, 2019
Director: William Russell
Phone: (202) 512-8777

2 open recommendations
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Recommendation: The Deputy Secretary of Homeland Security should ensure that S&T take steps to more fully incorporate practices for developing milestones within DHS's budget preparation guidance, into the Surface Transportation Explosive Threat Detection program. (Recommendation 1)

Agency: Department of Homeland Security
Status: Open

Comments: In September 2019, GAO reported on a Department of Homeland Security's (DHS) Science and Technology Directorate (S&T) research and development (R&D) program to develop technologies to secure mass transit systems. DHS budget guidance requires S&T to develop results-oriented milestones to track program progress. GAO found that the S&T program's milestones did not clearly link to key activities described in program plans, and thus, were not results oriented. Therefore, we recommended that DHS develop milestones to track its progress developing the technologies that fully adhered to guidance. DHS concurred with our recommendation, and in February 2020, reported that S&T's Finance and Budget Division validated that milestones for the program were compliant with DHS guidance. GAO is currently working with DHS S&T to review documentation related to the validation process in order to close the recommendation..
Recommendation: The Administrator of TSA should develop a mechanism to more routinely and comprehensively share appropriate information on the performance of mass transit security technologies (such as the annual sensor catalog and security technology assessments) with mass transit operators and stakeholders until DHS completes work on a more permanent information sharing resource. (Recommendation 2)

Agency: Department of Homeland Security: Transportation Security Administration
Status: Open

Comments: In September 2019, GAO reported on key mechanisms that TSA uses to collaborate and share information on identifying capability gaps and security technologies with stakeholders, including mass transit operators. We found that TSA regularly assesses commercially available technologies, but does not routinely or comprehensively share its results with mass transit operators. Therefore, we recommended that TSA develop a mechanism to routinely and comprehensively share security technology information with mass transit operators. TSA concurred with our recommendation, and in February 2020, reported implementing two of three planned efforts to better share security technology information, including steps to increase distribution of its annual publication on security technologies and to provide regular updates on assessed technologies at routine stakeholder meetings. We will continue to monitor TSA efforts with a third effort in order to close this recommendation.