Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
Browse or Search Open Recommendations
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Results:
Subject Term: "Social media"
GAO-20-240R, Apr 14, 2020
Phone: (202)512-7215
Agency: Department of Labor: Office of the Secretary
Status: Open
Comments: The agency concurred with the purpose and intent of this recommendation, stating that the level of information it included in notices for public comment concerning such matters complied with WIOA requirements and provided a meaningful opportunity for public comment: it did not indicate that it would provide more detailed information in the future. While we acknowledge that DOL is not required to publish its methodology in public notices, we believe that including such information can provide greater transparency in assisting the public and the Congress in understanding the agency's decision-making used to select centers for closure. DOL included detailed information on the methodology used to identify centers for proposed closure in its 2014 and 2016 public notices. As such, we believe ETA should take action to implement this recommendation in the event that the agency proposes Job Corps centers for closure in the future.
GAO-20-361, Mar 31, 2020
Phone: (202) 512-2834
including 1 priority recommendation
Agency: General Services Administration
Status: Open
Priority recommendation
Comments: In June 2020, GSA said the agency would validate system data through regional and broker outreach and fully utilize validated system data to manage the broker program. The agency also said it will develop a quality control plan and follow-up on outcomes. We will continue to monitor GSA's progress with implementing this recommendation.
Agency: General Services Administration
Status: Open
Comments: Although GSA initially did not concur with this recommendation, the agency stated in June 2020 that it agrees with the recommendation and will take steps to implement it. Specifically, GSA plans to revise the broker performance standards and document broker effectiveness through lease cost avoidance, timely lease replacement, and earned commission credits. We will continue to monitor GSA's progress with implementing this recommendation.
GAO-20-243, Feb 19, 2020
Phone: (202) 512-3841
Agency: Department of Agriculture
Status: Open
Comments: In January 2020, USDA officials agreed with our recommendation and stated that the department is evaluating options for the development of performance metrics and inclusion of these metrics and related information as part of the regular and recurring reviews by the department's Deputy Secretary who is identified as the Chief Operating Officer.
GAO-20-210, Jan 27, 2020
Phone: (202) 512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-228, Dec 20, 2019
Phone: (202) 512-2834
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of April 2020, GSA indicated in its 180-day letter that it had published on its website draft guidance in response to the Federal Personal Property Management Act of 2018. In addition, GSA identified several actions it planned to take in the coming months, such as publishing a comprehensive plan and timelines to address GAO's recommendation, publishing a request for information in the Federal Register to seek comments and suggestions, and engaging additional subject matter experts and related associations and standards group to improve upon the draft guidance. GAO will continue to monitor GSA's efforts to implement this recommendation.
GAO-20-80, Dec 19, 2019
Phone: (202) 512-4841
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: DOD concurred with our recommendation, but as of July 2020 is still working to implement its corrective action plan.
GAO-20-68, Dec 19, 2019
Phone: (202) 512-4841
including 1 priority recommendation
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with this recommendation and stated that the Advanced Exploration Systems division will review program life-cycle review plans to ensure enterprise and program requirements are reconciled across the mission. NASA is in the process of determining the organizational structure of the Human Exploration and Operations Mission Directorate. Following this completion, NASA officials stated that the appropriate control board and division structures for review and program direction will become active.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with this recommendation and stated it would conduct a joint cost and schedule confidence level analysis or equivalent. The Gateway program is planning to conduct a series of project- and program-level reviews and assessments aligned with key decision point reviews. This includes conducting a joint cost and schedule confidence level analysis or equivalent of the Gateway initial configuration to support a program key decision point planned for fall 2021. NASA has not yet taken action on this recommendation.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with this recommendation, but has not yet taken action on it. NASA stated that it would provide a schedule for future reviews, including whether there will be a Key Decision Point (KDP) II, at the KDP-I review currently scheduled for fall 2021.
Agency: National Aeronautics and Space Administration
Status: Open
Priority recommendation
Comments: NASA agreed with the recommendation and stated that the agency will provide a preliminary cost estimate for the Artemis III mission by the end of 2020. Further, NASA stated that it will provide an updated cost estimate for the Artemis III mission after it establishes cost and schedule commitments for some of the projects that compose the lunar mission, currently planned for the Spring of 2021. To fully implement this recommendation, NASA will need to provide a cost estimate.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with this recommendation and stated that it is developing a document that will summarize the trades and architectural studies, but the document is not yet complete.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with this recommendation, but has not yet taken any action on it. NASA stated that it will provide additional clarifying guidance for conducting analyses of alternatives for new programs in the next update to NASA Procedural Requirements 7120.5E, "NASA Space Flight Program and Project Management Requirements." NASA plans to complete the update of the procedural requirement in September 2021.
GAO-20-229R, Dec 18, 2019
Phone: (202)512-2834
Agency: Department of Homeland Security: Office of the Secretary
Status: Open
Comments: According to DHS, the department was still reviewing its AED regulations in March 2020. Thus, DHS had not completed drafting the regulations or submitted them to the Office of Management and Budget for further review. DHS aims to publish the regulations by July 2020.
GAO-20-85, Nov 13, 2019
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-18-233, Jan 23, 2018
Phone: (617) 788-0580
Agency: Department of Homeland Security
Status: Open
Comments: In early 2020, the federal government created the schoolsafety.gov clearinghouse website to compile and publicize emergency preparedness resources from across multiple agencies including the Departments of Education, Homeland Security, and Justice. The website houses key emergency preparedness resources we identified during our work as well as newer information that was not part of our review, such as guidance related to the Coronavirus Pandemic. DHS issued a press release when the website was launched, but does not prominently publicize it on it website, including on its webpages that are specifically focused on colleges and universities. We will monitor the agency's efforts to publicize these resources and consider closing it at that time.
Agency: Department of Justice
Status: Open
Comments: In early 2020, the federal government created the schoolsafety.gov clearinghouse website to compile and publicize emergency preparedness resources from across multiple agencies including the Departments of Education, Homeland Security, and Justice. The website houses key emergency preparedness resources we identified during our work as well as newer information that was not part of our review, such as guidance related to the Coronavirus Pandemic. DOJ issued a press release when the website was launched, but does not prominently publicize it on it website, including on its webpages that are specifically focused on colleges and universities. We will monitor the agency's efforts to publicize these resources and consider closing it at that time.
GAO-17-26, Oct 20, 2016
Phone: (202) 512-5257
Agency: Department of Defense
Status: Open
Comments: In commenting on the draft report, DOD concurred with the recommendation. As of August 2018, we are in the process of following up with the department to determine the current status.
Agency: Department of Defense
Status: Open
Comments: In commenting on the draft report, DOD concurred with the recommendation. As of August 2018, we are in the process of following up with the department to determine the current status.
Phone: (202) 512-6806
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In February 2018, the Office of Management and Budget (OMB) and General Services Administration launched an updated version of Performance.gov. Our updated analysis of information presented on the site in August 2020 found that it does not meet all requirements. However, OMB continues to take action to address this recommendation. For example, Performance.gov does not include a required inventory of federal programs. In July 2020, OMB reported that it is working with agencies to address this requirement. Beginning with the fiscal year 2021 federal budget cycle, OMB and agencies plan to merge implementation of existing web-based reporting of performance and spending data to provide a more coherent picture of federal programs and activities. We will continue to monitor the status of actions taken to address this recommendation.
GAO-13-517, Jun 5, 2013
Phone: (202)512-3236
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: As of October 2020, the Office of Management and Budget (OMB) and General Services Administration (GSA) had taken some actions toward addressing this recommendation. According to information that OMB staff provided in March 2019, OMB and GSA tracked 12 metrics for Performance.gov that are recommended for federal websites. However, as of October 2020, OMB and GSA had not created goals for any of those metrics, nor did they track 12 additional recommended metrics. In March 2019, GSA staff told us that, in lieu of goals, OMB and GSA staff held regular meetings to discuss the data collected for the metrics they tracked. However, without the additional metrics or any goals, OMB and GSA lack a full understanding of how well the website is performing, and what actions are needed to improve its performance and usability to achieve desired results. We will continue to monitor the status of actions taken to address this recommendation.