Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Requirements definition"
GAO-20-679, Sep 17, 2020
Phone: (202) 512-9110
Agency: Congress
Status: Open
Comments: When we determine what steps the Congress has taken, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-123, May 27, 2020
Phone: (202) 512-6240
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Justice: Federal Bureau of Investigation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Justice: Federal Bureau of Investigation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Justice: Federal Bureau of Investigation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Social Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Social Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Social Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-8, Oct 10, 2019
Phone: (202) 512-7114
including 1 priority recommendation
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Priority recommendation
Comments: CMS concurred with our recommendation. In February 2020, CMS told us that it plans to reach out to states that have not yet participated in its optional consultations to discuss their progress towards implementing provider screening and enrollment requirements, and outline steps that the states should take to come into full compliance with them. In order to fully address this recommendation CMS would need to review all states' implementation of the provider screening and enrollment requirements, including states that have not made use of CMS's optional consultations. As such, this recommendation remains open until CMS provides evidence that it has assessed the compliance of all states; we will continue to monitor CMS's progress.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: As of February 2020, HHS officials have not informed us of any actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information
Phone: (202) 512-7114
Agency: Department of Veterans Affairs
Status: Open
Comments: VA concurred with this recommendation. The Veterans Health Administration (VHA) has reported that the Caregiver Support Program Office had identified a solution for identifying VHA Family Caregiver Program staff in the Human Resource (HR) Smart system. VHA reported that current full- and part-time employees funded by the Caregiver Support Program Office will be identified with a specific specialty code in HR Smart. However, as of April 2020, this capability was not yet available in HR Smart and staffing for the program continued to be manually updated and tracked. Further, the proposed use of HR Smart will still not result in complete information that the Caregiver Support Program Office can use to track all staff who support the program because according to VHA, staff that assist the program as a collateral duty and VAMC-funded staff who support the program will not be tracked through HR Smart. As of July 2020, this recommendation remains open pending further updates from VHA.
Agency: Department of Veterans Affairs
Status: Open
Comments: VHA concurred with this recommendation. In February 2020, the Veterans Health Administration (VHA) reported that the Caregiver Support Program Office had identified a solution for identifying full-time VHA Family Caregiver Program staff in the Human Resource (HR) Smart system through the use of a specific specialty code. VHA reported that once implemented, the use of the HR SMART specialty code would provide more accurate information regarding staffing. In April 2020, VHA stated that were would also be a static field called "position skill type" that would track positions with a skill type category of caregiver and that Veterans Integrated Service Network (VISN) leads for the Family Caregiver Program would use this field to cross check the new specialty code and identify and correct any reporting inconsistencies. As of July 2020, this recommendation remains open pending further updates from VHA.
GAO-19-598, Aug 20, 2019
Phone: (202) 512-2775
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. According to an OCMO official, as of April 2020, DOD's training curriculum for cross-functional team members and their supervisors had been approved. However, as of September 2020, DOD has not provided documentation of that approval.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. According to an OCMO official, as of April 2020, DOD's training curriculum for cross-functional team members and their supervisors had been approved, and the training had been provided to presidential appointees and their staffs. However, as of September 2020, DOD has not provided documentation of that approval or training.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. According to an OCMO official, as of April 2020, work on the report on the successes and failures of cross-functional teams was ongoing. We will continue to monitor DOD's process of developing its report; as of September 2020, DOD has not provided documentation of the report being drafted, reviewed, or approved.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. In its comments on a subsequent report on the department's implementation of section 911, the department stated that funding for all Secretary of Defense-empowered cross functional teams, including the electromagnetic spectrum operations cross-functional team, was in place through fiscal year 2020, and that they were exploring options for dedicated funding for cross-functional teams in future years. As of April 2020, according to an OCMO official, these dedicated funding sources had not been established. DOD has not provided evidence of their funding as of September 2020.
GAO-19-280, Jul 8, 2019
Phone: (202) 512-3841
Agency: Environmental Protection Agency
Status: Open
Comments: In September 2019, EPA restated its reasons for disagreeing with this recommendation. (EPA's rationale for disagreeing was originally stated in a June 2019 letter included in an appendix in our report.) We will provide updated information regarding this recommendation when it becomes available.
Agency: Environmental Protection Agency
Status: Open
Comments: In August 2019, EPA notified GAO that it expects to launch an electronic financial disclosure reporting system for special government employees in January 2021. Once financial disclosure forms for these individuals are available electronically, EPA's Ethics Office will be better positioned to audit or review the forms, according to EPA officials. In addition, the electronic filing system should minimize errors (e.g. failing to record the date that the form was received) made by filers and reviewers, according to EPA officials.
GAO-19-335, Jun 19, 2019
Phone: (202) 512-2775
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-22, Mar 20, 2019
Phone: (202) 512-3841
Agency: Congress
Status: Open
Comments: When we determine what steps the Congress has taken, we will provide updated information
Agency: Department of Energy
Status: Open
Comments: As of April 2020, the Department of Energy plans to clarify and consolidate its consultation policies and practices for consultation with Alaska Native Corporations by June 2021.
Agency: Environmental Protection Agency
Status: Open
Comments: In December 2019, EPA created a draft document, Guiding Principles for Consulting with Alaska Native Claims Settlement Act Corporations, and issued it for consultation with Alaska Native Corporations (ANCs). The draft guiding principles seek to clarify EPA's consultation and coordination practices with ANCs. Additionally, according to agency officials, an EPA working group is in the process of developing an internal, best practices implementation guide. As of April 2020, EPA expects to finalize these guidance documents in 2020
Agency: Department of Housing and Urban Development
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security
Status: Open
Comments: In February 2019, the Department of Homeland Security provided GAO documentation supporting a planned time frame of March 2020 for developing and updating its consultation policy to implement the statutory requirement to consult with ANCs in response to this recommendation. We plan to close the recommendation after reviewing documentation that the policy has been updated.
Agency: Department of Agriculture: Rural Development
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Department of the Army: Corps of Engineers: Civil Works
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Interior: Bureau of Ocean Energy Management
Status: Open
Comments: As of September 2019, Bureau of Ocean Energy Management (BOEM) plans to amend its tribal consultation policy with policies and procedures for communicating with tribes after consultation by December 2020.
Agency: Department of Energy
Status: Open
Comments: As of April 2020, the Department of Energy indicated that it plans to document policies for communicating about how input from tribal consultation was considered in agency decisions on infrastructure projects by June 2021.
Agency: Department of Transportation: Federal Highway Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Housing and Urban Development
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Nuclear Regulatory Commission
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Transportation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-168, Mar 14, 2019
Phone: (202) 512-8678
Agency: Small Business Administration
Status: Open
Comments: In May 2019, SBA analyzed FPDS-NG data to review the use of ineligible NAICS codes in the WOSB program. SBA officials also noted that they plan to conduct these reviews on an ongoing basis. As part of their May 2019 analysis, SBA identified federal agencies that had used ineligible NAICS codes. As of October 2019, SBA officials said that they were taking steps, including drafting presentation materials, to provide training on NAICS codes to agencies and planned to present quarterly at the Small Business Procurement Advisory Council FY 2020 meetings. SBA officials also noted that they had also provided training on NAICS codes as part of its FY 2019 performance reviews of procurement centers.
GAO-19-276, Mar 12, 2019
Phone: (202) 512-8612
including 2 priority recommendations
Agency: Small Business Administration
Status: Open
Priority recommendation
Comments: SBA generally agreed with GAO's findings and concurred with our recommendations. In response to our draft report, agency officials said SBA will establish a process that ensures documentation of state recipients' compliance with the total match requirement before grant closeout. In September 2019, officials told us this process will include assigning SBA program office responsibilities for ensuring recipient compliance related to the cost match. In March 2020, SBA officials said they were still working on implementing changes to address our recommendation. GAO will continue to monitor the agency's implementation of this process.
Agency: Small Business Administration
Status: Open
Priority recommendation
Comments: SBA generally agreed with our findings and concurred with our recommendations. In response to our draft report, agency officials said they would develop a process to determine state's compliance with the cash match requirement. In September 2019, officials told us the process will apply to both grants specialists and program officers, and ensure the cost match is appropriately applied. In March 2020, SBA officials said they were still working on implementing changes to address our recommendation. GAO will continue to monitor the agency's implementation of this process.
GAO-19-206, Feb 21, 2019
Phone: (202) 512-3604
Agency: Department of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation and said it would take steps to implement it. According to department officials, as of November 2019, they are drafting a report that will address this recommendation. We will continue to monitor DOD's efforts.
Agency: Department of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation and said it would take steps to implement it. According to department officials, as of November 2019, they are drafting a report that will address this recommendation. We will continue to monitor the department's efforts. .
Agency: Department of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation and said it would take steps to implement it. According to department officials, as of November 2019, they are drafting a report that will address this recommendation. We will continue to monitor DOD's efforts..
Agency: Department of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation and said it would take steps to implement it. As of November 2019, DOD has not taken any actions to implement this recommendation.
Agency: Department of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation and said it would take steps to implement it. As of November 2019, DOD has not implemented this recommendation.
Agency: Department of Defense
Status: Open
Comments: The Department of Defense concurred with this recommendation and said it would take steps to implement it. As of November 2019, DOD has not implemented this recommendation.
GAO-19-101, Jan 31, 2019
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: As of August 2020, NNSA provided a project plan for tasks to be completed for common financial reporting through 2021. However, NNSA has not developed requirements that define specific or detailed requirements for successful implementation of common financial reporting, such as the types of information that program managers need.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: As of August 2020, NNSA established a detailed project schedule for the common financial reporting effort through fiscal year 2021. However, NNSA should communicate this detailed project schedule for the effort to Congress on an annual basis.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: In June 2020, NNSA developed a risk management plan for common financial reporting which established a framework for identifying and managing risks. GAO will continue to monitor NNSA's efforts to implement the plan, including how NNSA identifies and documents risks and mitigates risk exposure using its management plan.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: As of September 2020, NNSA has continued to engage on a regular basis with its M&O contractors. However, similar efforts have not continued with stakeholders of the program offices.
GAO-19-165, Jan 17, 2019
Phone: (202) 512-2775
including 1 priority recommendation
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-34, Dec 4, 2018
Phone: (202) 512-6722
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In March 2020, the Payment Integrity Information Act of 2019 (PIIA) was enacted to improve efforts to identify and reduce government-wide improper payments, including payments that are the result of fraud. PIIA repealed and replaced FRDAA. However, OMB and the other agencies subject to PIIA essentially must satisfy the same requirements established under FRDAA, including adhering to OMB's related guidelines. OMB has not updated its published guidelines for FRDAA as we recommended. If OMB takes additional actions to supplement guidelines under PIIA, we will review the guidelines to determine whether it addresses our recommendation.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In March 2020, the Payment Integrity Information Act of 2019 (PIIA) was enacted to improve efforts to identify and reduce government-wide improper payments, including payments that are the result of fraud. PIIA repealed and replaced FRDAA, but maintained similar reporting requirements for federal agencies regarding fraud risks and also extended the time line for reporting by a year. OMB did not update its previous reporting guidance for FRDAA as we recommended. If OMB takes additional actions to supplement reporting guidelines under PIIA, we will review the guidelines to determine whether it addresses our recommendation.
GAO-19-54, Nov 13, 2018
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD agreed with this recommendation and issued supplemental guidance in September 2019. The guidance does not clarify what goods qualify as being predominantly expendable in nature, nontechnical, or have a short life expectancy or shelf life. It states contracting officers should check with the requiring activity to make this determination. However, since there is no clear definition of these terms, requiring activities will not have any better insight how to apply this criterion than contracting officers. We maintain that DOD needs to clarify how these terms should apply to goods..
Agency: Department of Defense
Status: Open
Comments: DOD agreed with this recommendation and issued supplemental guidance in September 2019. This guidance states it is up to the requiring activity to document that the lowest price reflects the full life cycle costs. However, through our work it was unclear to those we interviewed how to determine a full life cycle costs for services. The guidance cites DoD Instruction 4140.01, DoD Supply Chain Material Management Policy for further guidance on how to determine life cycle costs for services. This policy does not clarify how life cycle costs should be applied to services. We maintain that DOD needs to clarify how this requirement should be implemented by contracting officers as the guidance issued does not do this.
GAO-19-118, Nov 5, 2018
Phone: (202) 512-9627
Agency: Department of Defense: Department of the Army
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Department of the Air Force
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-18-672, Sep 27, 2018
Phone: (202) 512-8678
Agency: Small Business Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Small Business Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-18-648, Sep 24, 2018
Phone: (202) 512-4841
Agency: Department of Veterans Affairs
Status: Open
Comments: VA concurred with this recommendation and is taking steps to implement it. In August 2020, VA reported that it was beginning a process to update its contracting system to automate the inclusion of documentation of Vendor Information Pages searches in contract files. VA is also now tracking compliance rates. VA plans to provide GAO an update in fall 2020.
Agency: Department of Veterans Affairs
Status: Open
Comments: VA concurred with this recommendation and is taking steps to implement it. In August 2020, VA provided GAO with a draft fraud risk assessment, and also reported that it is developing measures to mitigate identified risks. VA has not yet provided a date by which it plans to finalize its risk assessment and risk mitigation measures.
Agency: Department of Veterans Affairs
Status: Open
Comments: VA concurred with this recommendation and is taking steps to implement it. In August 2020, VA provided draft lists of subcontracting limitations risks, as well as draft monitoring guidance and tools. After these items are finalized, VA plans to post them on a portal accessible to all VA contracting staff, but has yet to provide a date by which it expects to take this step.
GAO-18-547, Sep 5, 2018
Phone: (617) 788-0534
including 1 priority recommendation
Agency: Department of Education: Office of Federal Student Aid
Status: Open
Comments: Education agreed with this recommendation and reported in September 2019 that it was continuing its efforts to improve and streamline guidance for the PSLF servicer. While Education said it is working on developing its comprehensive PSLF servicing manual, it does not yet have a timeline for how it will complete this manual and has indicated that it intends to deliver completed chapters on an iterative basis based on servicing priorities. To implement this recommendation, Education needs to develop a timeline for completing the PSLF servicing manual and demonstrate that it will provide comprehensive guidance and instructions for PSLF servicing.
Agency: Department of Education: Office of Federal Student Aid
Status: Open
Priority recommendation
Comments: Education agreed with this recommendation, and in December 2018, the agency released a new online tool to help borrowers better understand the PSLF eligibility requirements. Education has indicated that this tool could eventually be expanded to incorporate additional qualifying employer information. Education has also indicated that implementation of the recommendation is tied to the rollout of a new loan servicing system, which it expects to be fully operational in October 2021. To implement this recommendation, Education needs to demonstrate that it is providing information that will help the PSLF servicer and borrowers determine whether employment with specific employers will qualify borrowers for the program.
Agency: Department of Education: Office of Federal Student Aid
Status: Open
Comments: Education agreed with this recommendation, and in June 2020, reported that it is reviewing communications from the PSLF servicer to ensure that borrowers receive sufficiently detailed information regarding payment counts and payment history. Education also indicated that implementation of the recommendation is tied to the rollout of a new loan servicing system, which it expects to be fully operational in October 2021. We will close the recommendation once Education provides documentation of the changes in communications from the PSLF servicer that demonstrate borrowers are receiving sufficiently detailed information regarding payment counts and payment history.
GAO-18-550, Aug 8, 2018
Phone: (202) 512-4841
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation. Customs and Border Protection provided an estimated completion date for their workforce assessment of September 30, 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation. The Federal Emergency Management Agency plans to establish a policy for requirements development by September 30, 2020, about one year after it completes changes to its governance processes.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation but has not yet taken action to implement it as of August 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation but has not yet taken action to implement it as of August 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation but has not yet taken action to implement it as of August 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation but has not yet taken action to implement it as of August 2020.
Agency: Department of Homeland Security
Status: Open
Comments: The National Protection and Programs Directorate changed its name to the Cybersecurity and Infrastructure Security Agency in January 2018. DHS concurred with this recommendation. The Cybersecurity and Infrastructure Security Agency estimates that it will have a final policy by September 30, 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation. In January 2018, the National Protection and Programs Directorate changed its name to the Cybersecurity and Infrastructure Security Agency. The Cybersecurity and Infrastructure Security Agency estimates that it will establish an independent requirements organization by September 30, 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation. In January 2018, the National Protection and Programs Directorate changed its name to the Cybersecurity and Infrastructure Security Agency. The Cybersecurity and Infrastructure Security Agency estimates it will complete an assessment to account for an independent requirements organization's workforce needs by September 30, 2020.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation. The U.S. Citizenship and Immigration Services estimates that it will establish an independent requirements development organization by September 30, 2020.
GAO-18-365, Jun 25, 2018
Phone: (202) 512-9286
Agency: American Battle Monuments Commission
Status: Open
Comments: American Battle Monument Commission (ABMC) officials stated they are working to implement GAO's recommendations by the end of fiscal year 2020.
Agency: American Battle Monuments Commission
Status: Open
Comments: American Battle Monument Commission (ABMC) officials stated they are working to implement GAO's recommendations. On February 18, 2020, ABMC published proposed revised FOIA regulations which are pending final rule in the Federal Register.
Agency: U.S. Agency for Global Media
Status: Open
Comments: The U.S. Agency for Global Media (formally known as the Broadcasting Board of Governors) performed a comprehensive review of its FOIA regulations and updated its regulations in accordance with GAO's recommendation. The agency anticipates publishing proposed updates for notice and comment in spring 2020, followed by a final rule.
Agency: Department of Homeland Security
Status: Open
Comments: In April 2018, the Department of Homeland Security initiated a department-wide compliance assessment and stated that it plans to use the results of the assessment to help guide the department in identifying best practices and areas of improvement. The department does not have an estimate for when the plan will be complete.
Agency: Department of the Interior
Status: Open
Comments: In August 2018, the Department of Interior informed GAO that the department has created a preliminary backlog reduction plan that includes expanding the use of automation tools, expanding the use of interim responses, and closing the Department's 10 oldest requests. Currently, GAO is awaiting a copy of the Department's backlog reduction plan.
Agency: Equal Employment Opportunity Commission
Status: Open
Comments: GAO is currently awaiting the agency's response to GAO recommendations..
Agency: Equal Employment Opportunity Commission
Status: Open
Comments: GAO is currently awaiting the agency's response to GAO recommendations.
Agency: Department of Justice
Status: Open
Comments: In August 2018, the Department of Justice acknowledged that it plans to reexamine its progress and take steps for continued improvement in reducing its backlog. Currently, GAO is awaiting a response from the Department on a publication date.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: In August 2018, NASA agreed to provide agency records of final opinions online. NASA noted that final opinions will be provided online as they are issued and released for public posting. To date, the Department has not posted any final opinions.
Agency: National Transportation Safety Board
Status: Open
Comments: In August 2018, NTSB provided a plan that laid out tasks for reducing its backlog. The plan did not, however provide milestones or dates for when these tasks would be completed. GAO is currently waiting for the finalized backlog FOIA plan.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: GAO is currently awaiting the agency's response to GAO recommendations.
Agency: Pension Benefit Guaranty Corporation
Status: Open
Comments: The Pension Benefit Guaranty Corporation stated that it has designated the deputy director as the chief FOIA officer. It also noted that the director is at the Senior Level. However, this position is not equivalent to the assistant secretary level identified by GAO.
Agency: Tennessee Valley Authority
Status: Open
Comments: In August 2018, TVA provided a response to GAO's recommendation to ensure their FOIA tracking systems is compliant with section 508 requirements. TVA is currently performing an in-depth assessment of their tracking system to identify where updates can be made to ensure 508 compliance. TVA expects the assessment to be completed by the end of January 2020.
Agency: African Development Foundation
Status: Open
Comments: U.S. African Development Foundation officials have stated that their FOIA regulations are currently under review and expect them to be published in the first half of calendar year 2020.
GAO-18-466, Jun 14, 2018
Phone: (202) 512-6244
Agency: Department of Commerce
Status: Open
Comments: Department of Commerce (Commerce) officials concurred with our recommendation and planned to evaluate the level of preparedness for cybersecurity personnel not currently holding certifications to take certification exams, and to identify strategies for mitigating any gaps identified. As of August 2020, Commerce had not provided sufficient evidence that it had implemented the recommendation. We will continue to monitor the situation.
Agency: Department of Energy
Status: Open
Comments: Department of Energy (DOE) officials concurred with our recommendation and planned to evaluate the level of preparedness for cybersecurity personnel not currently holding certifications to take certification exams using the National Initiative for Cybersecurity Education (NICE) certification mapping that is due for release in November 2018. DOE officials plan to develop criteria to identify personnel who are prepared to take certification exams and will perform a department-wide evaluation, after which they plan to report to Congress by a target date of September 30, 2019. As of August 2020, DOE had not provided evidence that it had implemented this recommendation. We will continue to monitor the situation.
Agency: Department of the Interior
Status: Open
Comments: Department of the Interior (Interior) concurred with our recommendation. Officials from the department stated they were developing a plan to assess the workforce's preparedness to complete and maintain certifications. Interior officials stated that they were planning to leverage its learning and performance management system for assessing the level of preparedness of cybersecurity personnel to take certification exams and planned to report to Congress by March 2021. As of August 2020, HUD had not provided evidence that it had implemented this recommendation. We will continue to monitor the situation.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: National Aeronautics and Space Administration (NASA) did not concur with our recommendation and has not yet provided evidence that it has implemented the recommendation as of August 2020. We will continue to monitor the situation.
Agency: Small Business Administration
Status: Open
Comments: Small Business Administration (SBA) officials concurred with our recommendation. SBA officials stated that they have made significant progress in the workforce assessment area, and have recently completed an assessment of the SBA's IT workforce and reported on existing skills gaps. SBA officials stated that they plan to execute against the IT workforce plan to include addressing requirements within the Federal Cybersecurity Workforce Assessment Act of 2015. As of August 2020, SBA had not provided evidence that it had implemented the recommendation. We will continue to monitor the situation.
Agency: Small Business Administration
Status: Open
Comments: Small Business Administration (SBA) officials concurred with our recommendation. SBA officials stated that they have made significant progress in the workforce assessment area, and have recently completed an assessment of the SBA's IT workforce and reported on existing skills gaps. SBA officials stated that they plan to execute against the IT workforce plan to include addressing requirements within the Federal Cybersecurity Workforce Assessment Act of 2015. As of August 2020, SBA had not provided evidence that it had implemented the recommendation. We will continue to monitor the situation.
GAO-18-130, Apr 16, 2018
Phone: (202) 512-4456
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: In October 2019, the DOD CIO developed a report on the first increment of version 3 of the department's information enterprise architecture (IEA). The report includes high-level descriptions of the current and target architectures, and high-level plans and schedules for transitioning from the current to the target architecture. The report states that because of the incremental approach to developing the architecture, the plans and schedules are notional and depend on several factors over which the DOD CIO has limited or no control, such as funding and changing world events, priorities, and technology. The report also describes plans to integrate the IEA with the department's business enterprise architecture. However, the report did not define a specific time frame for integrating the architectures. According to the report, for the next increment of the architecture, the department plans to develop compliance criteria and plans for developing an ontology, database, and tool suite. The department did not provide a time frame for completing the next increment. We will continue to monitor the department's efforts to implement the recommendation.
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: In October 2019, the DOD CIO developed a report on the first increment of version 3 of its information enterprise architecture (IEA). The report described planned efforts related to integrating the IEA and the business enterprise architecture. However, the report did not define a specific time frame for when the department plans to integrate the architectures.
GAO-18-113, Apr 11, 2018
Phone: (202) 512-3604
Agency: Department of Defense: Department of the Air Force
Status: Open
Comments: DOD concurred with this recommendation. In its initial response, DOD noted that across the Air Force, many organizations and offices, in addition to the Director of Operations and Air Force Manpower Analysis Agency will play integral roles in determining the future size and mix of manpower requirements for fighter pilot squadrons. DOD also noted that the Air Force will review fighter wing manpower determinants to accurately account for fighter pilot workloads and analyze support organization manning to ensure adequate support to operational units. In December 2018, the Air Force provided a report to Congress on the efforts to implement GAO's recommendation, among other things. The report noted that an Air Force reevaluation of pilot staff requirements resulted in a reduction to requirements of 106 positions (4 percent). In addition, the report discussed how fighter pilot workload is impacted by UAS platforms, specifically that the growth of UAS platforms has allowed the Air Force to reduce the need for fighter aircraft operations in uncontested environments, and that the growth of the UAS pilot community has allowed that community to begin filling staff positions that would formerly have been filled by fighter pilots. Further, the report stated that the Air Force Manpower Analysis Agency - in coordination with other Air Force offices - was conducting a study of fighter squadron workloads, anticipated to be completed in mid-2019. We requested a copy of the Air For Manpower Analysis Agency study in March 2020, and again in August 2020 - but as of September 2020 a copy has not been provided. Once we have an opportunity to review the study we will update the status of this recommendation as appropriate.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: DOD concurred with this recommendation. In its initial response, DOD noted that across the Navy, many organizations and offices including the resource sponsor (Naval Air Forces) will play integral roles in determining the future size and mix of manpower requirements for fighter pilot squadrons. As of August 2020, DOD officials told us that the Navy has updated most of the fighter pilot requirements for most squadrons, is taking action to update requirements for the remaining squadrons, and will provide us with documentation when the process is complete. When we obtain documentation of the updates to fighter pilot squadron requirements we will update the recommendation status as appropriate.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: DOD concurred with this recommendation. In its initial response, DOD noted that across the Marine Corps, many organizations and offices in addition to the Deputy Commandant for Aviation play integral roles in the continuous evaluation and determination regarding current and future size and mix of manpower requirements for fighter and attack squadrons. As of August 2020 DOD has not taken actions in response to this recommendation.
GAO-18-183, Mar 13, 2018
Phone: (202) 512-6806
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In March 2020, OMB staff stated that they believe they have addressed the recommendation. They reiterated a statement made shortly before we issued our report that they already take steps to check agencies' compliance with the Congressional Review Act (CRA) during the regulatory review process. We published this statement in our report, but noted that OMB staff did not provide supporting documentation. Nor does the update we received in March 2020 provide supporting documentation and, thus, we cannot verify it. The update from OMB staff in March 2020 also refers to an April 2019 memorandum the Acting Director of OMB issued to the heads of executive agencies outlining updated guidance for complying with CRA. While the memorandum reminds agencies of the CRA requirement that they delay the effective date of a major rule to allow time for congressional review and following publication in the Federal Register, unless there is good cause to not delay the effective date, the Acting Director does not explain whether his office has made changes to the regulatory review process as we recommended. We will continue to monitor OMB's efforts to address our recommendation.
GAO-18-129, Jan 30, 2018
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: In October 2018, NNSA stated that the integrated baseline reviews, internal reviews of earned value management (EVM) systems used by life extension programs (LEP), and other controls over data integration provide a practical and cost-beneficial approach to the validation of contractor EVM systems. However, in early 2019, NNSA conducted a lessons learned study to more fully assess the cost, benefit, mission impacts, and feasibility of implementing our recommendation for possible application to future LEPs. According to NNSA documentation, based on the results of the lessons learned study, NNSA concluded that the effort and expense needed to validate contractor EVM systems against the EVM national standard could be better used providing resources to improve the agency's ability to establish work breakdown structures, schedules, and integration of scope, cost, and schedule. As a result, as of September 2019, NNSA stated that its actions meet the intent of our recommendation. We disagree. As we stated in our report, without requiring an independent entity to validate that contractor EVM systems meet the EVM national standard, NNSA may not have assurance that its LEPs are obtaining reliable EVM data for managing their programs and reporting their status. We will continue to monitor NNSA's activities to address this recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: In October 2018, NNSA stated that it conducts ongoing surveillance through integrated baseline reviews, internal reviews of EVM systems used by LEPs, and other assessments, which consider national standards. However, in early 2019, NNSA conducted a lessons learned study to more fully assess the cost, benefit, mission impacts, and feasibility of implementing our recommendation for possible application to future LEPs. According to NNSA documentation, based on the results of the lessons learned study, NNSA concluded that the effort and expense needed to conduct surveillance reviews of contractor EVM systems to ensure compliance with the EVM national standard could be better used providing resources to improve the agency's ability to establish work breakdown structures, schedules, and integration of scope, cost, and schedule. As a result, as of September 2019, NNSA stated that its actions meet the intent of our recommendation. We disagree. As we stated in our report, without requiring an independent entity to conduct surveillance reviews of contractor EVM systems through program completion, NNSA may not have assurance that its LEPs are obtaining reliable EVM data for managing their programs and reporting their status. We will continue to monitor NNSA's activities to address this recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: In October 2018, NNSA stated that it has already incorporated specific benchmarks for technology readiness levels at decision points. As an example, it stated that it recommends a technology readiness level of 5 at the beginning of phase 6.3 for an LEP. As a result, NNSA stated that its actions meet the intent of our recommendation. We disagree. As we stated in our report, it is important for NNSA to establish a requirement, not just a recommendation, that LEP critical technologies meet specific technology readiness level benchmarks at decision points. We will continue to monitor NNSA's activities to address this recommendation.
GAO-18-57, Jan 16, 2018
Phone: (202) 512-8678
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: In March 2020 Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: In March 2020, Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: In March 2020, Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.
Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Comments: In March 2020, Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.
GAO-18-16, Dec 14, 2017
Phone: (202) 512-4841
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security (DHS) did not concur with our recommendation that the Coast Guard assess the rates of commercial fishing vessel accidents, injuries, and fatalities to determine whether certain factors-such as vessel length and region of operation-affect these rates. DHS officials stated that the Coast Guard has limited resources and capabilities to conduct such assessments and noted that the National Institute for Occupational Safety and Health (NIOSH) studies marine incidents to identify causal factors in fishing vessel casualties, which could more effectively determine casualty rates. The Coast Guard uses this information to update and develop commercial fishing vessel safety standards and policy, as appropriate. GAO agrees that NIOSH plays an important role in identifying commercial fishing fatalities and regional risk factors, but such assessments typically focus on fatalities in specific fisheries, and generally did not consider such factors as vessel length or whether the vessel has been classed. As of July 2020, Coast Guard officials stated the Coast Guard continues to work with other Federal partners on data collection strategies through the established work group to determine the best reliable data in order to establish credible rates of casualties, injuries, and fatalities in the commercial fishing vessel industry. This recommendation will remain open pending a decision by the working group on the appropriate agency to conduct these assessments.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security concurred with our recommendation that the Coast Guard issue regulations or guidance to clarify and implement the alternative-to-class approach. As of November 2018, the Coast Guard made a presentation to the commercial fishing industry clarifying the alternative-to-class approach as it relates to commercial fishing vessels including discussion topics such as understanding the language of 46 USC 4503 and State Licensed Naval Architect and Marine Engineers' scope of responsibilities when incorporating standards equivalent to those prescribed by a classification society. As of June 2020, Coast Guard officials stated they have formalized work instruction guidance regarding implementation of the alternative-to-class approach. This guidance is expected to be released by the end of 2020.
GAO-18-117, Nov 21, 2017
Phone: (202) 512-3604
Agency: Office of the Director of National Intelligence
Status: Open
Comments: ODNI generally concurred with this recommendation. As of November 2019, ODNI has provided information that may allow us to close this recommendation. We are currently evaluating that information and will update this recommendation once that evaluation is complete.
Agency: Office of the Director of National Intelligence
Status: Open
Comments: ODNI generally concurred with this recommendation. As of November 2019, ODNI provided information that may allow us to close this recommendation. We are currently evaluating this information and once that evaluation is complete, we will update the status.
Agency: Office of the Director of National Intelligence
Status: Open
Comments: ODNI generally concurred with this recommendation. As of November 2019, ODNI stated that with the advent of Trusted Workforce 2.0, discussions are being held about timeliness goals and the periodic reinvestigation model writ large. Once we confirm what actions have been taken, we will update the status of this recommendation.
Agency: Office of the Director of National Intelligence
Status: Open
Comments: ODNI generally concurred with this recommendation. As of November 2019, ODNI provided information that may allow us to close this recommendation. We are currently evaluating that information and once that evaluation is complete, we will update the status of this recommendation.
GAO-18-69, Nov 16, 2017
Phone: (202) 512-7215
Agency: Equal Employment Opportunity Commission
Status: Open
Comments: As part of an effort to overhaul its IMS data system, EEOC has begun developing an Employer Master List that will provide a source of employer information, including industry codes, but EEOC told us that it has not yet completed this effort. It anticipates this system will be more fully developed by spring 2020. It is important for EEOC to collect sufficient information through its Employer Master List and use it to analyze charge data by industry.
Agency: Department of Labor: Office of Federal Contract Compliance Programs
Status: Open
Comments: In June 2019, OFCCP officials reported that OFCCP's procedures outlined in the Active Case Enforcement Directive (DIR 2011-01) caused delays in case closures, but OFCCP did not indicate that this conclusion resulted from the recommended analysis of internal process data from closed evaluations. OFCCP officials reported that the agency's aged case rate-defined as a case which is open for more than 730 days and has not been referred for further enforcement-has dropped from 27.7 percent in fiscal year 2017 to 20.9 percent in fiscal year 2019. However, it did not report on changes in case outcomes. In September 2019, OFCCP officials told us they continue to look for ways to address delays with effective policies that make the agency more efficient. We maintain that OFCCP should determine the root causes of delays based on data analysis of actual evaluations to demonstrate that its policy changes are accurately targeting the causes of these delays.
Agency: Department of Labor: Office of Federal Contract Compliance Programs
Status: Open
Comments: In its agency response to our November 2017 report, OFCCP officials reported that the agency was exploring the use of U.S. Census Bureau and administrative data to refine its selection process to focus on industries with a greater likelihood of noncompliance. In January 2019, DOL officials reported that DOL had revised its scheduling methodology to include industries with the highest rates of violations. OFCCP published the scheduling list in March 2019 and its field offices started scheduling cases in May 2019. OFCCP stated it will continue to monitor results from this revised scheduling methodology to determine its effectiveness. It will be important for OFCCP to refine these methods based on its experiences with them. This new process is a step toward focusing efforts on industries at greater risk of potential noncompliance with nondiscrimination or affirmative action requirements. We will consider closing this recommendation when these efforts are complete.
Agency: Department of Labor: Office of Federal Contract Compliance Programs
Status: Open
Comments: In fiscal year 2019, OFCCP evaluated its current approach for identifying subcontractors for review. OFCCP stated that the current approach does not reliably include subcontractors in the pool from which contractors are scheduled because there is no government or public database that captures the complete universe of subcontractors and other important data. In June 2019, OFCCP submitted revisions to its process to the Office of Management and Budget (OMB) for approval. We will consider closing this recommendation when these efforts are complete.
Agency: Department of Labor: Office of Federal Contract Compliance Programs
Status: Open
Comments: OFCCP has taken steps to encourage contractors to use the FAAP program without fully evaluating it as an alternative to the establishment-based program. Evaluating the FAAP could help OFCCP improve its ability to achieve its objectives and may provide broader insight for OFCCP's overall enforcement approach. We will consider closing this recommendation when these efforts are complete.
GAO-18-30, Nov 8, 2017
Phone: (404) 679-1875
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency: Office of Response and Recovery: Assistant Administrator for Recovery
Status: Open
Comments: FEMA concurred with this recommendation and said it would take steps to implement it. As of September 2018, officials reported completing activities to develop disaster-specific mitigation performance measures that align with strategic goals and analyzed available data to identify the drivers of mitigation in events of various sizes. Due to hiring delays associated with the establishment of the 406 Mitigation Branch, officials have extended the expected completion date for all actions, including proposing refined performance measures to FEMA senior leadership, to the end of January 2019. As of December 2019, GAO is awaiting a response from FEMA on their progress completing these actions.
GAO-17-726, Sep 13, 2017
Phone: (202) 512-8678
Agency: Federal Retirement Thrift Investment Board
Status: Open
Comments: The Federal Retirement Thrift Investment Board (FRTIB) did not concur with this recommendation. In July 2020, FRTIB officials told us they expect to award the mutual fund window contract in the last quarter of 2020 and that one of the goals in offering the mutual fund window is to ensure that Thrift Savings Plan participants have a variety of funds from which to choose. However, FRTIB has not changed its position on the recommendation. We continue to believe that the recommendation is valid and will monitor FRTIB's efforts to address it.
GAO-17-675, Aug 25, 2017
Phone: (202) 512-8678
Agency: Department of Defense: Defense Logistics Agency
Status: Open
Comments: For section 15(k)(2), related to the compensation and seniority of the person heading the OSDBU office, DOD concurred with this part of the recommendation. Agency officials stated that the agency requested that DOD seek Congressional approval to authorize a new Senior Executive Service position for the OSDBU director, and the agency has been waiting for this authorization to make this change. An agency official said that DLA recently hired a new Office of Small Business Programs director at the GS-15 equivalent level. This hire is not consistent with the requirements of section 15(k)(2). We will continue to monitor DOD's efforts to address this recommendation. For section 15(k)(7), related to supervisory duties, DOD did not concur with this part of the recommendation. An agency official said that the management structure of DLA and its subordinate elements precludes assigning supervisory authority by the DLA OSBP over all agency personnel involved in small business functions. The official said that DOD OSDP is working to submit legislative proposals for the fiscal year 2020 National Defense Authorization Act. These proposals may address DLA's compliance with section 15(k)(7). For section 15(k)(11), related to advise on insourcing, DOD concurred with this part of the recommendation and said that future insourcing actions will be coordinated with the DLA OSBP as required. The agency official said that as of August 10, 2018, there have not been any insourcing actions. DOD provided a memo documenting that a future update of DOD policy will include language about complying with section 15(k)(11) requirement. The information provided is sufficient to close this part of the recommendation. For section 15(k)(17), related to responding to undue restrictions on the ability of small businesses to compete, DOD concurred with this part of the recommendation. DOD provided a memo that includes information on how the agency will comply with the section 15(k)(17) requirements and that these procedures will be included in a future DOD policy update. The information provided is sufficient to close this part of the recommendation as implemented.
Agency: Department of Agriculture
Status: Open
Comments: For section 15(k)(2), related to the compensation and seniority of the person heading the OSDBU office, and for section 15(k)(15), related to collateral duties, on September 13, 2018, an agency official stated that the agency currently does not have an OSDBU director. The official stated that the agency does not have an estimate for when this would occur because the director is appointed by the White House. We will continue to monitor USDA's efforts to address this part of the recommendation. For section 15(k)(17), related to undue restriction on the ability of small businesses to compete, an agency official stated that the OSDBU is working on an internal policy which will include guidelines for action. The official stated that the estimated completion date is January 2019. We will continue to monitor USDA's efforts to address this part of the recommendation.
Agency: Department of Defense: Department of the Army
Status: Open
Comments: DOD did not concur with this recommendation, related to assigning small business technical advisors, because it said that the Defense Federal Acquisition Regulation Supplement delegates the authority to appoint small business technical advisers to the head of the contracting activity. We continue to believe that the recommendation is valid because when a statutory provision such as section 15(k) and regulations such as the acquisition regulation conflict, the statute controls. An agency official said that the DOD OSBP recommended, as part of the legislative proposal process, changes to the National Defense Authorization Act to align with the DOD OSBP's interpretation of the statute, but it did not make it out of DOD. We will continue to monitor DOD's efforts to address this recommendation.
Agency: Department of Defense
Status: Open
Comments: For section 15(k)(5), related to identifying and addressing bundling of contract requirements, DOD did not concur with this part of the recommendation because it said that no contracting or bundling occurs at the level of the Office of the Secretary of Defense. We continue to believe that the recommendation is valid because if DOD believes that the situation of this office supports that it is in compliance with section 15(k)(5), the agency should report to Congress on how it believes it is in compliance, and seek any statutory flexibilities or exceptions believed appropriate. We will continue to monitor DOD's efforts to address this part of the recommendation. For section 15(k)(8), related to assigning small business technical advisors, DOD did not concur with this part of the recommendation because it said that the Defense Federal Acquisition Regulation Supplement delegates the authority to appoint small business technical advisers to the head of the contracting activity. We continue to believe that the recommendation is valid because when a statutory provision such as section 15(k) and regulations such as the acquisition regulation conflict, the statute controls. An agency official said that the DOD OSBP recommended, as part of the legislative proposal process, changes to the National Defense Authorization Act to align with the DOD OSBP's interpretation of the statute, but it did not make it out of DOD. We will continue to monitor DOD's efforts to address this part of the recommendation.
Agency: Department of Education
Status: Open
Comments: For section 15(k)(3), related to reporting to the agency head or deputy head, an agency official stated that a deputy secretary was confirmed in May 2018 but that the previous OSDBU director was no longer with the agency and a new director would be appointed to the OSDBU director position. The agency official also said that once a new OSDBU director is assigned, the deputy secretary will provide oversight to the OSDBU director including signing the director's performance appraisal. We will continue to monitor the Department of Education's efforts to address this part of the recommendation. For section 15(k)(11), related to advise on insourcing, on July 20, 2018, an agency official provided guidance on insourcing which states that the OSDBU will review and advise on any decision to convert an activity performed by a small business concern to an activity performed by a federal employee. The information provided is sufficient to close as implemented this part of the recommendation.
Agency: Department of Energy
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Interior
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: DOD did not concur with this recommendation, related to assigning small business technical advisors, because it said that the Defense Federal Acquisition Regulation Supplement delegates the authority to appoint small business technical advisers to the head of the contracting activity. We continue to believe that the recommendation is valid because when a statutory provision such as section 15(k) and regulations such as the acquisition regulation conflict, the statute controls. An agency official said that the DOD OSBP recommended, as part of the legislative proposal process, changes to the National Defense Authorization Act to align with the DOD OSBP's interpretation of the statute, but it did not make it out of DOD. We will continue to monitor DOD's efforts to address this recommendation.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Veterans Affairs
Status: Open
Comments: For section 15(k)(3), related to reporting requirement (head of agency or deputy head), a VA official stated that the agency has changed the reporting relationship of the OSDBU director. The official stated that the Deputy Secretary will now act as rating Official for the Executive Director, OSDBU, and will sign the initial draft rating. The official also provided a Senior Executive Leaders FY 2018 Rating Scheme (dated January 2018) which shows that the Deputy Secretary rates and reviews the OSDBU director. The information provided is sufficient to close as implemented this part of the recommendation. For section 15(k)(8), related to assigning small business technical advisors, an agency official stated that VA has circulated a draft Memorandum of Understanding for concurrence which would address among other things, the extent of supervisory authority to be exercised over the Small Business Technical Advisor personnel by the Executive Director, OSDBU, while the advisor personnel remain employees of the contracting activity. The official stated that VA's revised target completion date for this effort is September 30, 2019. We will continue to monitor VA's efforts to address this part of the recommendation. For section 15(k)(11), related to advise on in-sourcing, as of January 18, 2018, VA updated its Small Business Procurement Review Program Policy to include language about the role of the OSDBU as it relates to the requirements for section 15(k)(11). A VA official also stated that the policy was distributed by email to VA's acquisition workforce and was also posted to the agency's intranet on February 12, 2018. The official stated that this policy has been distributed to OSDBU staff and provided a copy to GAO. The information provided is sufficient to close as implemented this part of the recommendation.
Agency: Office of Personnel Management
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Social Security Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-17-706, Jul 31, 2017
Phone: (202) 512-8777
Agency: Department of Homeland Security
Status: Open
Comments: We reported that the Department of State and DHS's U.S. Citizenship and Immigration Services (USCIS) have not jointly assessed applicant fraud risks across the U.S. Refugee Admissions Program (USRAP), consistent with federal internal control standards and leading practices for fraud risk management. Specifically, we reported that although State and USCIS perform a number of fraud risk management activities and have responded to individual instances of applicant fraud in the program, these efforts do not position State and USCIS to assess fraud risks program-wide for USRAP or know if their controls are appropriately targeted to the areas of highest risk in the program. Therefore, we recommended that the Secretaries of Homeland Security and State conduct regular joint assessments of applicant fraud risk across USRAP. USCIS concurred with our recommendation. In response, State reported that it will work together with USCIS to conduct joint risk assessments by jointly developing a risk assessment framework. According to DHS and State documentation, the departments finalized a joint framework in January 2018. In February 2019, DHS and State provided us with the interim progress report on their efforts to conduct an assessment of applicant fraud risk across USRAP. In June 2019, USCIS reported that DHS and State have completed the planned analysis and the draft report is being prepared for leadership review and clearance. DHS estimated that the report will be completed by September 30, 2020. To fully address the recommendation, State and USCIS should jointly conduct regular fraud risk assessments across USRAP.
Agency: Department of State
Status: Open
Comments: We reported that the Department of State and DHS's U.S. Citizenship and Immigration Services (USCIS) have not jointly assessed applicant fraud risks across the U.S. Refugee Admissions Program (USRAP), consistent with federal internal control standards and leading practices for fraud risk management. Specifically, we reported that although State and USCIS perform a number of fraud risk management activities and have responded to individual instances of applicant fraud in the program, these efforts do not position State and USCIS to assess fraud risks program-wide for USRAP or know if their controls are appropriately targeted to the areas of highest risk in the program. Therefore, we recommended that the Secretaries of Homeland Security and State conduct regular joint assessments of applicant fraud risk across USRAP. USCIS concurred with our recommendation. In response, State reported that it will work together with USCIS to conduct joint risk assessments by jointly developing a risk assessment framework. According to DHS and State documentation, the departments finalized a joint framework in January 2018. In February 2019, DHS and State provided us with the interim progress report on their efforts to conduct an assessment of applicant fraud risk across USRAP. In June 2019, USCIS reported that DHS and State have completed the planned analysis and the draft report is being prepared for leadership review and clearance. DHS estimated that the report will be completed by September 30, 2020. To fully address the recommendation, State and USCIS should jointly conduct regular fraud risk assessments across USRAP.
GAO-17-568, Jun 22, 2017
Phone: (202) 512-4841
including 1 priority recommendation
Agency: Department of Defense: Department of the Army
Status: Open
Priority recommendation
Comments: The Army concurred with our recommendation. Previously, Army officials told GAO that they planned to implement this recommendation after the new Army Futures Command-which currently manages capabilities development for the Army-became fully operational. Although this command became fully operational in July 2019, Army officials stated that more time is needed to fully coordinate and implement this recommendation. The Army Futures Command will work with the U.S. Army Manpower Analysis Agency to assess the capabilities development workforce focused on requirements prior to programs entering the system development phase. Army officials estimate that this assessment will be completed in March 2021. In June 2020, GAO staff received a brief status update from the Army PAO who confirmed that this is still the plan.
GAO-17-337, Apr 25, 2017
Phone: (202) 512-3841
Agency: Department of Defense: Department of the Navy: Naval Inspector General
Status: Open
Comments: DOD concurred with the recommendation in its comments on the draft report. In June 2020, we requested information on the status of the recommendation. When we confirm the actions the Navy has taken, we will provide updated information.
Agency: Department of Defense: Department of the Army: Office of the Inspector General
Status: Open
Comments: DOD concurred with the recommendation in its comments on the draft report. As of July 2020, the Army had drafted a memorandum that would delegate the requirements to the investigative services or program office. We will update the status of this recommendation after the Army issues the final memorandum.
GAO-17-346SP, Apr 6, 2017
Phone: (202) 512-4841
Agency: Department of Homeland Security
Status: Open
Comments: In providing comments on this report, DHS concurred with our recommendation and stated that it planned to initiate a study to assess how to better align its processes for technical reviews and acquisition decisions. Upon completion of the study, DHS updated its acquisition policy instruction in May 2019, which adjusted the acquisition life cycle. Specifically, the updated instruction requires programs to conduct key technical reviews--including a preliminary design review--prior to establishing the program's Acquisition Program Baseline. As of July 2020, DHS was in the process of updating the related policies and guidance for its Systems Engineering Life Cycle, which govern the department's technical reviews. GAO will review these policies and guidance once complete to confirm alignment with the changes made to the acquisition management instruction and will monitor DHS's implementation of its new acquisition life cycle to ensure the department's actions meet the intent of this recommendation.
GAO-17-58, Feb 7, 2017
Phone: (202) 512-3841
Agency: Nuclear Regulatory Commission
Status: Open
Comments: In its February 26, 2018 report to Congress on actions NRC has taken in response to GAO recommendations, NRC continued to disagree with the recommendation to expand its existing data collection requirements or to transition such information from its existing NRC databases to the NSTS. NRC stated that, as required by 10 CFR Part 37, "Physical Protection of Category 1 and Category 2 Quantities of Radioactive Material," the NRC currently collects the number of shipments and mode of transport for domestic transfers, and the import and export of Category 1 quantities of radioactive material. Additionally, under the provisions of 10 CFR Part 110, "Export and Import of Nuclear Material," the NRC stated that it collects the number of shipments and mode of transport for the import and export of shipments containing Category 2 or higher quantities of radioactive material. The NRC stated that it is the agency's position that the current information collected provides the NRC with an understanding of the potential modes of transport for Category 1 and 2 quantities of radioactive material and existing regulatory requirements provide robust protection for all such modes. The NRC stated that it does not consider the proposed additional information collection activity to be of sufficient safety or security benefit to justify the associated regulatory actions it would require. In August 2019, and again in August 2020, the NRC reaffirmed its disagreement with this recommendation and that it did not intend to take action to implement it. Despite its disagreement with this recommendation, we will continue to monitor whether NRC takes any actions that would result in addressing the concern GAO raised.
GAO-17-189, Jan 31, 2017
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: According to HHS, FDA issued draft guidance (a document of frequently asked questions) in January of 2018 that describes the QIDP designation. However, this document is in draft form and has not yet been finalized. As of August 2020, FDA reported it is working to finalize this guidance this year. GAO will revisit this recommendation when the final guidance is issued.
GAO-16-636, Aug 16, 2016
Phone: (202) 512-5431
Agency: Department of Defense
Status: Open
Comments: The Department of Defense (DOD) concurred with this recommendation. As of December 2019, the Army had taken some steps to improve its guidance, as GAO recommended in August 2016, but did not plan to fully address the recommendation until 2021. Officials stated that the Army established target usage rates for existing virtual training devices and issued guidance and tracking tools for recording device usage. However, the Army had not modified the guidance, cited in GAO's August 2016 report, to require that training developers consider the amount of time available to train with or expected usage rates of new virtual training devices. According to Army officials, they will implement GAO's recommendation in a planned update to guidance on the justification and validation of new virtual training devices scheduled for 2021. By updating this guidance, the Army will have the information it requires to evaluate the amount of virtual training capabilities needed to achieve training tasks and proficiency goals during operational training.
GAO-16-585, Aug 9, 2016
Phone: (202) 512-3841
Agency: Department of Energy
Status: Open
Comments: As of August 2020, LANL has drafted a revised PRD but NNSA's review is not yet complete. This recommendation will remain open until we can evaluate the PRD.
GAO-16-679, Jul 28, 2016
Phone: (202) 512-28334
Agency: Department of Transportation
Status: Open
Comments: FAA did not concur with this recommendation. In July 2019, GAO confirmed that FAA does not plan to implement the recommendation because the agency continues to believe the subjective nature of volume of work makes it an ineffective risk indicator. However, the agency monitors many factors as primary risk indicators at repair stations. Many of these risk indicators are associated with important aspects of work volume such as high workforce turnover; changes in management; rapid growth or downsizing; changes in aircraft complexity/programs; financial conditions; age of fleet and increases in aircraft discrepancies. FAA considers these factors and the criticality of a specific maintenance action on an aircraft to be the most important risk indicators.
Agency: Department of Transportation
Status: Open
Comments: In July 2019, GAO confirmed that FAA plans to develop overall program goals and metrics as part of the next implementation phase of its new Safety Assurance System. These metrics are expected to be fully developed based on the final design of the new system and the program requirements identified. Final system testing and deployment into production for the Safety Assurance System is expected to be completed by February 2021, with final implementation scheduled to be completed by May 2022. Additionally, prior to deploying the system, FAA plans to provide training courses to the aviation safety workforce who will be using the new system, and plans to issue new policy documentation in June 2020 that will be used to provide additional guidance to that workforce on properly using the system.
GAO-16-379, May 24, 2016
Phone: (202) 512-7141
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: In February 2018, the Coast Guard liaison stated that Coast Guard management made a decision to not to address this recommendation within the annual Strategic Planning Direction (SPD) or Operational Planning Direction (OPD) products as previously planned, but rather within the Standard Operational Planning Process/Global Force Management Process Guide. The liaison further stated that both of these documents are currently under revision and expected to be completed by March 31, 2018. On October 11, 2018, the Coast Guard liaison stated that The Standard Operational Planning Process/Global Force Management Instruction is in routing for edits, comment, and final approval. The new estimated completion date is the 2nd quarter of FY 2019. GAO sent an inquiry to the Coast Guard on April 24, 2019 and is awaiting a reply. On March 30, 2020, the Coast Guard liaison informed GAO that the update to the Standard Operational Planning Process (SOPP)/Global Force Management (GFM) Instruction, which includes the addition and test of Strategic Priorities Planning Guidance and the new Coast Guard Force Allocation Matrix, was further delayed due to recent discussions of changing to a 2-year SOPP planning cycle to align with the Department of Defense Global Force Management process. This change would further require an update of the SOPP/GFM Instruction. The COVID-19 crisis as well as the need to finalize the Strategic Planning Direction by June 2020 are also factors in this delay. New Estimated Completion Date (ECD): June 30, 2021.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: On December 14, 2016, the Coast Guard noted that it submitted two FY 2019 Resource Proposals to staff and equip the Manpower Requirements Determination Division to conduct the analysis as described in the recommendation. In April, 2016, the Coast Guard liaison stated that, resources permitting, the Coast Guard is to address the following steps: (1) Validate the "unit-type" list so that it encompasses the vast majority of active duty and civilian billets in a logical framework that can be readily analyzed, review/update the list as changes (e.g., asset mix, organizations) occur. (2) Develop the requirements for the envisioned Manpower Analysis & Simulation Tool (MAST). (3) Prioritize unit list according to strategic alignment and risk assessment (4) Conduct the manpower requirements analyses (MRA) in accordance with established priorities. As of August 2020, the Coast Guard reported it had not implemented the actions. Specifically, the Coast Guard reported that in response to GAO's February 2020 modernization report (GAO-20-223, rec#2), it was developing new guidance for executing the manpower requirement determination process. Officials told us that the new guidance would include a systematic process for prioritizing manpower analysis. In this way, the actions for implementing the GAO-20-223 recommendation may also serve to meet the intent of the recommendation for GAO-16-379. Officials told us the Coast Guard estimated implementing the actions by December 31, 2020.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: In February 2018, the Coast Guard liaison stated that Coast Guard management made a decision to not to address this recommendation within the annual Strategic Planning Direction (SPD) or Operational Planning Direction (OPD) products as previously planned, but rather within the Standard Operational Planning Process/Global Force Management Process Guide. The liaison further stated these documents are under revision and expected to be completed by March 31, 2018. On October 11, 2018, the Coast Guard liaison stated that The Standard Operational Planning Process/Global Force Management Instruction is in routing for edits, comment, and final approval. The new estimated completion date is the 2nd quarter of FY 2019. GAO sent an inquiry to the Coast Guard on April 24, 2019 asking for an update. On March 30, 2020, the Coast Guard liaison informed GAO that the update to the SOPP/GFM Instruction, which includes the addition and test of Strategic Priorities Planning Guidance and the new Coast Guard Force Allocation Matrix, was further delayed due to recent discussions of changing to a 2-year SOPP planning cycle to align with the Department of Defense Global Force Management process. The liaison stated that the COVID-19 crisis as well as the need to finalize the Strategic Planning Direction by June 2020 are also factors in this delay. The new estimated completion date for this recommendation is June 30, 2021.
GAO-16-325, Apr 7, 2016
Phone: (202) 512-9286
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services (HHS) concurred with our recommendation and reported that the department was in the process of addressing it. Specifically, a HHS official reported in August 2020 that the department had created a team to address cloud computing best practices and intended to finalize guidance on SLA key practices by June 2021. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Department of the Treasury
Status: Open
Comments: In August 2020, an official from the Department of the Treasury (Treasury) reported that the department was in the process of addressing the recommendation. Specifically, a Treasury official reported that the department's Office of the Chief Information Officer was working with the Treasury Senior Procurement Executive to incorporate the key practices identified in our report into Treasury acquisition policy, which was expected to be completed by January 2021. We will continue to monitor the status of this recommendation.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) concurred with our recommendation and reported that the department was in the process of addressing it. In August 2020, a VA official reported that the department's Office of Information Technology was working to re-write existing SLA documentation following a review from the Office of Inspector General but did not provide a date when the guidance would be finalized. We will continue to monitor the status of this recommendation.
GAO-16-313, Mar 10, 2016
Phone: (617) 788-0534
including 1 priority recommendation
Agency: Department of the Interior
Status: Open
Priority recommendation
Comments: Interior agreed with this recommendation. In June 2018, Indian Affairs provided us with documentation on its efforts to build schools' capacity to address safety and health problems with facilities. In particular, the agency updated its Service Level Agreement between BIA and BIE, which details their roles and responsibilities for inspecting and providing technical assistance to BIE schools, among other areas. However, Indian Affairs' documents provided little information on how it planned to support BIE school personnel in fixing safety hazards in their facilities. In our 2016 report, we found that school personnel often lack the necessary technical expertise, time, and resources to address safety hazards in school buildings. Further, the agency did not include information on whether it has staffed regional offices with specialists to assist schools with safety and facility issues. In February 2020, agency officials said that they had not taken further actions to implement the recommendation and indicated that no office or official was currently responsible for coordinating efforts to implement the recommendation.
GAO-16-261, Jan 29, 2016
Phone: (202) 512-3236
including 1 priority recommendation
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: OMB has taken some actions to address this recommendation related to procurement awards, such as adopting a shorter character limit for the "Award Description" element and providing additional guidance for the "Primary Place of Performance" element. However, it needs to provide additional guidance for these data elements related to grant awards to ensure collection of consistent and comparable information.
GAO-16-67, Jan 6, 2016
Phone: (202) 512-2834
Agency: National Railroad Passenger Corporation
Status: Open
Comments: As of April 2020, Amtrak had not allocated its depreciation costs to its lines of business, as we recommended. In 2019, Amtrak stated that federal law required Amtrak to allocate and report its capital spending by line of business. Amtrak further stated that depreciation expense is a good proxy for capital spending and that the changed reporting requirements eliminated the need to report depreciation by line of business. In addition, although Amtrak's external auditor did not find any material weaknesses or significant deficiencies in Amtrak's fiscal year 2019 audited financial statement-the most recent available-those statements do not allocate Amtrak's depreciation costs to its various business lines. We will update this recommendation's status with any new information from Amtrak.
Agency: Northeast Corridor Commission
Status: Open
Comments: As of April 2020, the Northeast Corridor (NEC) Commission and its members had yet to establish criteria for selecting and prioritizing capital projects in its 5-year capital plan. The Commission staff told GAO that it had developed potential criteria for selecting projects for both regional and NEC-wide priorities to be included the Northeast Corridor Capital Investment Plan, Fiscal Years 2020 - 2024, published in April 2019 and updated in December 2019. However, those potential criteria were not formally adopted by the Commission members. Specifically, the Commission's proposed criteria for selecting NEC-wide priorities included projects that would prevent the potential severing of the Northeast Corridor and advance state-of-good repair. Proposed criteria for regional priorities included projects that would increase train capacity and improve passenger access to rail services. While the proposed criteria were not used to select or prioritize projects in the Capital Investment Plan, Fiscal Years 2020 - 2024, the plan presented the proposed criteria as "benefits" for the projects in that plan. While this information may be helpful to stakeholders in understanding some of the rationale for the inclusion of projects in the plan, it does not demonstrate that the Commission and its members have established formal criteria for selecting and prioritizing projects, as GAO recommended. GAO will continue to monitor the Commission's progress in addressing this recommendation.
GAO-16-57, Nov 17, 2015
Phone: (202) 512-3604
Agency: Office of Personnel Management
Status: Open
Comments: OPM generally concurred with the recommendations, but raised issues primarily about the roles and responsibilities that GAO addresses in the report. As of November 2019, OPM has not taken any action on this recommendation.
Agency: Office of Personnel Management
Status: Open
Comments: OPM generally concurred with the recommendations, but raised issues primarily about the roles and responsibilities that GAO addresses in the report. As of November 2019, OPM has not taken any action on this recommendation.
GAO-15-617, Sep 15, 2015
Phone: (202) 512-9286
Agency: Department of Agriculture
Status: Open
Comments: The Department of Agriculture agreed with our recommendation and has taken initial steps to implement it. Specifically, as of May 2020, the department's integrated data collection submission to the Office of Management and Budget included reinvestment plans for 37 of 68 reported cost savings and avoidance initiatives. However, the department reported about $122.8 million in cost savings and avoidances in the 31 initiatives that did not include plans regarding how these savings would be reinvested. The department expects to provide an update in June 2020. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Department of Housing and Urban Development
Status: Open
Comments: The Department of Housing and Urban Development agreed with, and has taken initial steps to implement, our recommendation. Specifically, as of May 2020, the department's integrated data collection submission included reinvestment plans for one of the eight cost savings and avoidance initiatives reported. However, the seven remaining initiatives, with savings and avoidances totaling approximately $6.3 million, did not include reinvestment plans. The department expects to provide an update in June 2020. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Department of the Treasury
Status: Open
Comments: The Department of the Treasury has not yet taken steps to implement our recommendation. Specifically, as of May 2020, the department had not yet updated its Information Resources Management (IRM) Strategic Plan to include information regarding the approach to reinvesting savings from the consolidation of commodity IT resources. In addition, in an April 2020 e-mail, the department's GAO liaison stated that Treasury had not yet updated its IRM strategic plan, but might have other, more current, strategic documents that described its reinvestment plans. The department expects to provide an update in June 2020. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Department of the Treasury
Status: Open
Comments: The Department of the Treasury has not yet taken steps to implement our recommendation. Specifically, as of May 2020, the department's quarterly integrated data collection submission to the Office of Management and Budget did not include reinvestment plans for 15 of the 27 reported cost savings and avoidance initiatives. For example, the department reported about $100 million in cost avoidances from its data center consolidation and optimization initiatives, but did not provide information regarding how it plans to reinvest these avoidances. The department expects to provide an update in June 2020. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs agreed with, and took initial steps to implement, our recommendation. Specifically, in November 2015, the department's Chief of Staff stated that the Office of Information and Technology was working to establish an office to close monitor program performance, deliver, cost, schedule, return on investment, and total cost of ownership, which will enable reinvestment opportunities. However, as of May 2020, the department's quarterly integrated data collection submission to the Office of Management and Budget did not include reinvestment plans for five of the 10 reported cost savings and avoidance initiatives. For example, the department reported about $229 million in cost avoidances associated with renegotiating an enterprise license agreement with Microsoft, but did not provide information regarding how it plans to reinvest these avoidances. The department expects to provide an update in June 2020. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Environmental Protection Agency
Status: Open
Comments: The Environmental Protection Agency agreed with our recommendation, but has not yet taken steps to implement it. Specifically, as of May 2020, the agency's quarterly integrated data collection submission to the Office of Management and Budget did not include reinvestment plans for any of the 12 reported cost savings and avoidance initiatives. For example, the agency reported about $34.0 million in cost savings and avoidances in 2019 related to data center, commodity IT, and software licensing initiatives, but did not provide information regarding how it plans to reinvest these savings and avoidances. The agency expects to provide an update in June 2020. We will continue to evaluate the agency's progress in implementing this recommendation.
Agency: Office of Personnel Management
Status: Open
Comments: The Office of Personnel Management (OPM) agreed with our recommendation, but has not yet taken action to implement it. Specifically, in November 2015, OPM's Acting Director stated that information regarding the approach to reinvesting savings from the consolidation of commodity IT resources (including data centers) would be included in future updates to OPM's Strategic IT Plan. In August 2019, OPM's GAO liaison stated that the agency intended to update its Strategic IT Plan in fiscal year 2020 and intended to include reinvestment language as part of the update. However, as of May 2020, the agency had not yet updated its strategic plan to include this information. The agency expects to provide an update in June 2020. We will continue to evaluate the OPM's progress in implementing this recommendation.
GAO-15-540, Jul 29, 2015
Phone: (202) 512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: The Internal Revenue Service (IRS) agreed with GAO's recommendation. IRS reports that the quality of data submitted by health insurance marketplaces has improved since the 2015 return filing season, and it continues to use its correspondence process for resolving discrepancies between marketplace data and that reported by the taxpayer after the return has been filed. IRS has not considered requesting legislative authority to correct tax returns at the time of filing based specifically on discrepancies between the data submitted by the health insurance marketplace and reported by the taxpayer. Agency officials believe that would be premature at this time. They noted that a broader legislative initiative has already been proposed that would grant IRS with correctable error authority in cases where the information provided by the taxpayer does not match the information contained in government databases. Should this broad authority be granted in the future, IRS will then consider how to approach correction of tax returns at the time of filing based on discrepancies with health insurance marketplace data. Such authority was also included in the Administration's 2021 budget.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: The Internal Revenue Service (IRS) agreed with GAO's recommendation but has not yet initiated an evaluation of collaboration and communication efforts with external stakeholders. IRS currently utilizes informal feedback processes to share information and identify opportunities for improvement with external stakeholders in implementing the shared responsibility payment and premium tax credit provisions. We continue to encourage IRS to evaluate its collaboration and communication efforts, but such an evaluation has not yet happened. We will continue to monitor IRS efforts.
GAO-15-588, Jul 9, 2015
Phone: (202) 512-4841
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services concurred with this recommendation. The Indian Health Service (IHS) informed GAO that in order to clarify and codify the policies related to priority for use of the Buy Indian Act, formal rulemaking was required. IHS published the intent to promulgate the regulation in the Fall 2019 and Spring 2020 Unified Agendas. According to IHS officials, the timeline for completion of the new regulation is December 31, 2020.
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services concurred with this recommendation. The Indian Health Service (IHS) informed GAO that in order to clarify and codify policies related to priority for use of the Buy Indian Act, formal rulemaking was required. IHS published the intent to promulgate the regulation in the Fall 2019 and Spring 2020 Unified Agendas. Further, the officials stated that once the new Buy Indian regulation is promulgated, IHS plans to identify a plan to collect data on area office implementation of key policy requirements, including monitoring authentication of contractor credentials. According to IHS officials, due to limitations within the Federal Procurement Data System- Next Generation IHS is unable to collect the necessary data until the rule is promulgated.
GAO-15-511, Jun 16, 2015
Phone: (202) 512-5741
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this action, and as of December 2019, had taken steps to improve oversight of LQA determinations by DOD components; however, it had not issued guidance that requires the Deputy Assistant Secretary of Defense for Civilian Personnel Policy or DCPAS to monitor reviews of LQA eligibility determinations by DOD components. At the direction of DCPAS, DOD components completed reviews and submitted reports of overseas allowances paid to a sampling of overseas employees for calendar years 2015, 2016, and 2017. According to DCPAS officials, in DOD's 2017 review of overseas allowances, one employee was identified as having erroneously received LQA. This number is lower than the three employees identified during the 2016 review and lower than the 11 employees identified in the 2015 review. Additionally, in September 2019, the Deputy Assistant Secretary of Defense for Civilian Personnel Policy issued a memorandum requesting DOD components to complete a review of overseas allowances and differentials, including LQA, paid to overseas employees during calendar year 2018. In January 2018, the Under Secretary of Defense for Personnel and Readiness issued a memorandum that clarified LQA eligibility requirements as applied and interpreted in recent Office of Personnel Management compensation claim decisions and the Department of State Standardized Regulations. The memorandum also required components to screen relevant records and determine if there are any employees who are no longer eligible to receive LQA based on the compensation claim decisions and Department of State Standardized Regulations. Finally, according to DCPAS officials, in December 2019, DOD was revising DOD's LQA instruction to incorporate the new LQA guidance from the January 2018 memorandum. However, it is unclear whether the revised instruction once issued will require the Office of the Deputy Assistant Secretary or DCPAS to monitor the reviews conducted by DOD components to identify any potentially inconsistent eligibility determinations and ensure corrective action is taken, as was the intent of GAO's recommendation.
GAO-15-314, Feb 24, 2015
Phone: (617) 788-0580
Agency: Department of Education
Status: Open
Comments: In its initial response, Education noted it has already taken steps to implement this recommendation, such as a comprehensive assessment to identify the causes of the conversions and the grants affected. After identifying the reasons, the agency worked with current grant servicer to ensure accuracy and make sure they understood program requirements. Regarding time frames for transferring the converted loans, in September 2017, Education provided documentation that the loan conversions were transferred to one servicer in December 2014. In 2018, Education provided additional information on the comprehensive assessment it conducted including the results, a work plan to address the erroneous conversions, and sample letters to recipients they deemed eligible for reconversion. Two changes, however, are currently underway which could affect past and future erroneous conversions. In December 2018, Education announced a process for grant recipients to request reconsideration if their grant was converted in error. Additionally, in 2018, Education's Negotiated Rulemaking Committee began discussing TEACH Grant requirements and ways to reduce and correct the inadvertent conversion of grants to loans, among other things. In April 2019, the subcommittee reached consensus on the proposed rule language, which allowed for erroneous loan conversions to be reversed under certain conditions. As of November 2019, Education has not yet published proposed rules for the TEACH Grant program, and it is unclear the extent to which all eligible recipients will be provided adequate opportunity to have the errors corrected. Given the substantial and ongoing changes to the program administration this recommendation remains open.
GAO-14-450, Jun 5, 2014
Phone: (202) 512-4841
Agency: Congress
Status: Open
Comments: As of July 2020, Congressional action has not been taken. GAO will continue to follow up with relevant congressional committees.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The agency concurred with this recommendation. Since the issuance of GAO's report, in February 2016, Congress directed the Coast Guard to develop a long-term plan to cover fiscal year 2017 and 20 years thereafter and that it should be updated every two years. In November 2017, officials told GAO that the Coast Guard was developing a 20-year long-term plan that specifically focused on the highest priority recapitalization and sustainment efforts for its assets and will focus on meeting the intent of the 2016 congressional mandate. However, as of July 2020, the Coast Guard has not completed this plan. At that time, officials said that the Coast Guard continues to refine the process to define the long term acquisition and capital sustainment needs of the Service and align them with published and anticipated fiscal top line budgets. The Coast Guard is working with internal and external stakeholders to define useful parameters in order to complete work to close this recommendation. GAO will continue to monitor the Coast Guard's actions in completing its long-term plan given that GAO's recent work has found that the Coast Guard continues to pursue an unaffordable acquisition portfolio that is not likely to fully address all known and anticipated capability gaps.
GAO-14-75, Dec 16, 2013
Phone: (202) 512-7114
Agency: Department of Health and Human Services
Status: Open
Comments: As of April 2019, HHS officials reported that they were implementing new requirements for qualified CDRs, but these requirements were not related to demonstrating improvement on the measures of quality and efficiency, as GAO recommended. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services
Status: Open
Comments: As of April 2019, HHS officials have not informed us of any actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services
Status: Open
Comments: As of April 2019, HHS officials have not informed us of any actions taken to implement this recommendation beyond providing limited technical assistance to qualified CDRs through monthly support calls and an annual kick-off meeting. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services
Status: Open
Comments: As of April 2019, HHS officials have not informed us of any actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information.
GAO-13-246, May 31, 2013
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In June 2019, HHS officials informed us that they plan to implement this recommendation in March 2020. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In June 2019, HHS officials informed us that they plan to implement this recommendation in March 2020. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In June 2019, HHS officials informed us that they plan to implement this recommendation in March 2020. We will update the status of this recommendation when we receive additional information.
GAO-13-149, Mar 7, 2013
Phone: (202)512-4523
Agency: Congress
Status: Open
Comments: All the Matters for Congressional Consideration are contingent on the implementation of another round of BRAC. As of June 30, 2020, Congress has not authorized another round of BRAC.
Agency: Congress
Status: Open
Comments: All the Matters for Congressional Consideration are contingent on the implementation of another round of BRAC. As of June 30, 2020, Congress has not authorized another round of BRAC.
Agency: Congress
Status: Open
Comments: All the Matters for Congressional Consideration are contingent on the implementation of another round of BRAC. As of June 30, 2020, Congress has not authorized another round of BRAC.
Agency: Congress
Status: Open
Comments: All the Matters for Congressional Consideration are contingent on the implementation of another round of BRAC. As of June 30, 2020, Congress has not authorized another round of BRAC.
GAO-13-287, Mar 1, 2013
Phone: (202) 512-7114
including 1 priority recommendation
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Priority recommendation
Comments: As of February 2020, CMS had not implemented this recommendation. CMS stated in February 2020 that the agency had extensive discussions with the Medicare Payment Advisory Commission regarding the Commission's suggestions for modifying the LVPA. CMS also stated that the agency was analyzing the design of the LVPA as part of its evaluation of the ESRD Prospective Payment System. This recommendation remains open because CMS has not provided documentation of steps such as those described above that the agency has taken to consider revisions to the LVPA. We will update the status of this recommendation upon receipt of additional information from CMS.
GAO-13-217, Jan 29, 2013
Phone: (202)512-4347
including 1 priority recommendation
Agency: Small Business Administration
Status: Open
Priority recommendation
Comments: SBA concurred with our recommendations. In response to the Small Business Jobs Act of 2010 (SBJA) requirement that a total of 30 export finance specialists be hired nationwide by September 2012, SBA noted resource constraints and filled only 19 positions at that time. In 2016, SBA reported progress toward the SBJA requirement despite agency staffing limitations and staffed a total of 21 or 70% of the 30 required export finance specialist (EFS) positions. SBA officials also reported that they had hired staff to replace retirements or other staff departures, but determined that because of finite funding resources it would not be feasible to hire additional OIT staff. They instead took steps to mitigate the shortfall by engaging other field office staff to more proactively market its international trade programs to small businesses. In particular, in 2017, as part a result of the new Administrations' Agency Reform plan, SBA undertook a Field Alignment Project. Specific to OIT, this project was intended to better leverage certain District office field staff such that they would increase outreach efforts to promote exports as required by the SBJA and in response to GAO's recommendations. This was done by assigning district staff new specific output goals intended to increase export promotion activities. In January 2020, OIT reported hiring four additional export finance specialists, bringing the total hired to 25. OIT also reported establishing a strategy for future hires to be assigned to existing Export Assistance Centers, and requesting fiscal year 2021 funding to hire individuals to fill the remaining five positions. While these steps partially mitigate the shortfall and are in the spirit of the SBJA requirement and GAO's recommendations, as of January 2020 SBA has not yet achieved the 30 export finance specialists required by the SBJA.
GAO-11-55, Oct 22, 2010
Phone: (202)512-3000
Agency: Congress
Status: Open
Comments: As of February 4, 2020, this matter has not yet been considered by Congress.
Agency: Congress
Status: Open
Comments: As of February 4, 2020, this matter has not yet been considered by Congress.
Agency: Congress
Status: Open
Comments: As of February 4, 2020, this matter has not yet been considered by Congress.
Agency: Congress
Status: Open
Comments: As of February 4, 2020, this matter has not yet been considered by Congress.
GAO-10-410, Apr 22, 2010
Phone: (202)512-3000
Agency: Commodity Futures Trading Commission
Status: Open
Comments: In July 2018, the CFTC and SEC Chairmen signed an updated version of a Memorandum of Understanding (MOU) originally signed in 2008. The new MOU created an updated framework for information sharing to make it easier for the two agencies to share information. A CFTC official noted that the MOU underscored two agencies' commitment to addressing harmonization efforts. In addition, CFTC officials identified examples of harmonization areas where CFTC and SEC have made some additional progress. This recommendation remains open until CFTC identifies steps taken to create a plan for assessing progress on working with SEC on remaining harmonization opportunities.
GAO-10-429, Apr 14, 2010
Phone: (202) 512-9039
Agency: Congress
Status: Open
Comments: As of August 2019, Congress has not raised the amount of U.S. income paid by a foreign employer that is exempt from tax for nonresidents who meet the other conditions of the exemption.
Agency: Congress
Status: Open
Comments: As of August 2019, Congress has not eliminated the sailing permit requirement.
GAO-09-815, Sep 10, 2009
Phone: (202)512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed to research sole proprietor noncompliance, as GAO recommended in September 2009. It is focusing on those who improperly claim business losses (i.e., not profits). IRS's Office of Research, Analysis and Statistics is using the reporting compliance study of Form 1040 filers to gather the data on such noncompliant business losses. This research covered sampled tax returns filed for tax years 2009, 2010, and 2011 and used audits of the sampled tax returns that are filed for each tax year. In November 2016, IRS research officials provided the initial rough estimates of the percentage of disallowed losses and associated dollar amounts for all 3 tax years but as of December 2019, they had not yet indicated how these estimates helped IRS to understand the nature of the tax noncompliance. The officials cautioned that their ability to develop the estimates depends on the number of observations that can be applied from each tax year. This research, when completed, could help IRS to identify noncompliant sole proprietor issues and take action to reduce losses.
GAO-09-603, Jun 30, 2009
Phone: (202) 512-8509
Agency: Department of Transportation
Status: Open
Comments: Federal Transit Administration (FTA) anticipates adding a performance measurement, called reduction in repeat findings, that relates to assessing the quality of the review. This has been added to FTA's new Quality Review program focused on improving its Triennial Review program.
GAO-09-483, May 12, 2009
Phone: (202)512-5837
Agency: United States Securities and Exchange Commission
Status: Open
Comments: As of June 4, 2019, the revised Prime Broker letter has not been finalized. Staff from the Reg SHO team in SEC's Trading and Markets division stated that they have regularly and continuously asked the industry for comments on the Prime Broker Letter without receiving any real progress. Their most recent request for comments was emailed to industry counsel on May 22, 2019. Industry counsel acknowledged the request but have yet to provide comments.