Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Program goals or objectives"
GAO-17-542, Jun 8, 2017
Phone: (202) 512-3604
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of September 2019, DOD officials stated that the Armed Forces Sports Council approved performance measures for the Armed Forces Sports Program at a council meeting held in April 2018. Officials said the approved performance measures went into effect in January 2019 in conjunction with the Armed Forces Sports Program's 2019 calendar year. Officials said that the baseline year for the performance measures is 2019 which they are currently collecting data for. Officials plan to provide an update on the program once they have collected and reviewed the 2019 baseline year performance measures. Additionally, officials said that OSD is working to update DOD Instruction 1330.04 to require the Armed Forces Sports Council to develop and implement performance measures for the Armed Forces Sports Program and review and track performance metrics annually. The DOD Instruction language has been updated and is currently pending review prior to the start of formal coordination.
GAO-15-247, Jan 27, 2015
Phone: (202) 512-2834
Agency: Congress
Status: Open
Comments: As of March 2019, Congress has passed several FAA authorization extensions and the FAA Reauthorization Act of 2018 that did not include any actions related to this matter. We will continue to monitor legislation, and when we determine what steps the Congress has taken regarding this matter, we will provide updated information.
GAO-14-93, Nov 13, 2013
Phone: (202) 512-3604
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation in written comments on our report. An April 2016 letter from the Director of Accession Policy, MPP, ASD(M&RA) to the DOD OIG states that the services reviewed and adjusted their current procedures and metrics in advance of the projected DODI publication date. However, in August 2018, we requested documentation of the services' efforts outlined in the letter to the DOD OIG and to verify that the services had taken the requisite steps to address our recommendation--namely, that their ROTC guidance aligned with the updated DODI. As of June 2020, DOD had provided documentation of updated service ROTC guidance, aligning with the updated DODI, for the Department of the Navy and the Air Force. However, according to DOD, the relevant Army Regulation update remains in draft, and thus the recommendation remains open. We will continue to monitor DOD's efforts to implement this recommendation and will update it as more information becomes available.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation in written comments on our report. The March 2018 version of DODI 1215.08 directs the services to provide criteria, annual assessments, and decisions about establishment/disestablishment of ROTC units to institution presidents. It also states that the ROTC resources summary report will be the basis for responding to congressional and public inquiries. In addition, updated service guidance from the Department of Navy includes a provision for annual communication with host institutions. The DODI did not include and DOD has not developed a strategy to periodically communicate with Congress on ROTC program performance, as we recommended. According to DOD, as of July 2020, a congressional communication plan has been developed for the ROTC program, including dates and topics for discussion. However, DOD has not yet provided documentation of this plan, and, thus, the recommendation remains open. We will continue to monitor DOD's efforts to implement this recommendation and will update it as more information becomes available.
GAO-13-662, Aug 22, 2013
Phone: (202) 512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: As of December 2019, IRS had taken some steps to implement this August 2013 recommendation, but had not developed a plan to track and reinvest any savings. IRS provided documents from October 2019 which discussed how portfolio management is used as a tool to prioritize and allocate time to eight compliance program areas, including CAP. IRS officials explained that any hours saved in a compliance program area are reallocated to the same or another compliance program area based on the division's strategic priorities rather than a plan focusing on CAP. Furthermore, CAP has not yet achieved the desired outcome of saving resources, according to IRS. If IRS finds any savings from CAP, it will need to develop a plan for reinvesting it to expand audit coverage. Without a plan for tracking savings and using them to increase audit coverage, IRS cannot be assured that the savings are effectively invested in either CAP or non-CAP taxpayers with a high compliance risk.
GAO-11-809, Sep 21, 2011
Phone: (202)512-3604
including 2 priority recommendations
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with our recommendation and stated that leadership accountability is essential to the success of the department's efforts to prevent sexual harassment. In February 2018, DOD took action toward addressing this recommendation and released an update to DOD Instruction 1020.03, Harassment Prevention and Response in the Armed Forces, that directs the Director, Office of Diversity Management and Equal Opportunity (ODMEO), to ensure that DOD components' harassment prevention and response programs incorporate, at a minimum, compliance standards for promoting, supporting, and enforcing polices, plans, and programs. The updated instruction also directs the Commandant, Defense Equal Opportunity Management Institute (DEOMI), to tailor training materials to servicemember professional development levels and associated leadership duties and responsibilities. As of February 2020, DOD had not completed development of the compliance standards or training materials. We will monitor DOD actions on this issue.
Agency: Department of Defense
Status: Open
Comments: DOD has updated its guidance on sexual harassment, including a requirement for sharing the results of command climate assessments with the next higher level of command, but has not yet implemented an oversight mechanism to verify and track commanders' compliance with requirements to conduct such assessments. DOD concurred with this recommendation and stated that it would implement the recommendation through revisions to its guidance. According to DOD, a 2013 memorandum from the Secretary of Defense on sexual assault prevention and response outlined requirements addressing leadership accountability for preventing sexual harassment. The memorandum included a requirement that the results of command climate surveys be provided to the next level up in the chain of command, and it directed service chiefs, through their respective military department secretaries, to develop methods to assess the performance of commanders in establishing command climates of dignity and respect. The Secretary of Defense also issued a memorandum addressing prevention and response of sexual harassment in 2014, and DOD updated its guidance on sexual harassment in 2015. In 2016, DOD stated that further revisions to guidance were forthcoming to provide a framework for oversight of sexual harassment. This framework, among other things, would address standards for holding leaders accountable for promoting, supporting, and enforcing sexual harassment policies. DOD issued a new DOD Instruction 1020.03, Harassment Prevention and Response in the Armed Forces, in February 2018 but has not implemented an oversight framework as of February 2020. We will continue to monitor DOD's actions.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with our recommendation and stated that as part of its revised guidance it proposed to strengthen and institutionalize the responsibilities and authorities needed for successful implementation of the department's sexual harassment policies. In February 2018, DOD took action toward addressing this recommendation and issued an update to DOD Instruction 1020.03, Harassment Prevention and Response in the Armed Forces, that directs the Director, Office of Diversity Management and Equal Opportunity, to ensure that DOD components' harassment prevention and response programs incorporate , at a minimum, (1) long-term goals, objectives, and milestones; (2) results-oriented performance measures to assess effectiveness; and (3) compliance standards for promoting, supporting, and enforcing policies, plans, and programs. As of February 2020, DOD has not developed and aggressively implemented an oversight framework, as we recommended. We will continue to monitor DOD's actions.
GAO-11-703, Sep 7, 2011
Phone: (202)512-3000
Agency: Department of Transportation
Status: Open
Comments: FHWA has taken initial steps to implement a mechanism for state oversight, which includes collecting program implementation information from each state. FHWA plans to convene a working group to review this information and provide feedback to states on their programs. FHWA officials then anticipate sharing best practices and essential requirements for the program through webinars and other technical assistance. As of August 2019, FHWA has gathered information from states and is in the early stages of implementing this oversight mechanism.
GAO-11-219, Feb 28, 2011
Phone: (206)287-4860
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
GAO-10-56, Nov 19, 2009
Phone: (206)287-4860
Agency: Department of Defense
Status: Open
Comments: In its comments to this report, the Department of Defense (DOD) concurred with this recommendation. On October 2009, DOD's Force Health Protection and Response Office sent a memo to each of the military service Surgeons General emphasizing the need for the post-deployment health reassessment (PDHRA) to be offered to all service members who are eligible to complete the assessment. In 2010, DOD's noted that the services would work with the Armed Forces Health Surveillance Center (AFHSC) repository to ensure PDHRAs are submitted correctly, without transmission errors. DOD's 2011 case records showed that the Air Force and Army had developed data verification processes to ensure that AFHSC received PDHRAs. Further, the Defense Medical Data Center (DMDC) had planed to create a file consisting of the date of deployment for deployed personnel, and that the file would be available to the services in order to match DMDC with data from each of the service-specific systems, in accordance to requirements. In September 2011, although DMDC and the services had agreed to match rosters of deployed service members, there were still inconsistencies in deployment dates. In March 2012, DOD was still verifying data inconsistencies which, until resolved, leads to inaccurate reporting based on errors in the deployment dates. As of September 2019, DOD has not provided information or documentation to address this recommendation.
GAO-09-455, Aug 21, 2009
Phone: (202) 512-3000
including 1 priority recommendation
Agency: Department of Homeland Security
Status: Open
Comments: According to FEMA officials, FEMA is responding to this recommendation as part of its development of a final rule on WYO compensation practices, required by the Biggert-Waters Act. FEMA's current payment rates do not explicitly consider WYO insurers' actual expenses and profit. FEMA issued an Advance Notice of Proposed Ruling on July 8, 2019 seeking comments by September 6, 2019 regarding possible approaches to incorporating actual flood insurance expense data into the WYO payment methodology. As of February 2020, FEMA officials said that they were reviewing comments received in response to the July 2019 notice.
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: According to FEMA officials, FEMA is responding to this recommendation as part of its development of a final rule on WYO compensation practices, required by the Biggert-Waters Act. However, GAO has reported that an annual analysis of the WYO insurers' actual expenses and profit could be regularly performed in relation to FEMA's existing payment methodology. FEMA issued an Advance Notice of Proposed Ruling on July 8, 2019 seeking comments by September 6, 2019 regarding possible approaches to incorporating actual flood insurance expense data into the WYO payment methodology. As of February 2020, FEMA officials said that they would complete an annual analysis of WYO data by the end of fiscal year 2020 and that they were reviewing comments received in response to the July 2019 notice.
Agency: Department of Homeland Security
Status: Open
Comments: According to FEMA officials, FEMA is responding to this recommendation as part of its development of a final rule on WYO compensation practices, required by the Biggert-Waters Act. FEMA issued an Advance Notice of Proposed Ruling on July 8, 2019 seeking comments by September 6, 2019 regarding possible approaches to incorporating actual flood insurance expense data into the WYO payment methodology. As of February 2020, FEMA officials said that they were reviewing comments received in response to the July 2019 notice.
Agency: Department of Homeland Security
Status: Open
Comments: According to FEMA officials, FEMA is responding to this recommendation as part of its development of a final rule on WYO compensation practices, required by the Biggert-Waters Act. FEMA can also take actions, in addition to any actions related to the rule, to develop method(s) for obtaining reasonable assurance that NAIC data is accurate and usable for setting payment rates before implementation of a new compensation methodology. FEMA issued an Advance Notice of Proposed Ruling on July 8, 2019 seeking comments by September 6, 2019 regarding possible approaches to incorporating actual flood insurance expense data into the WYO payment methodology. As of February 2020, FEMA officials said that they were reviewing comments received in response to the July 2019 notice.
Agency: Department of Homeland Security
Status: Open
Comments: According to FEMA officials, FEMA is responding to this recommendation as part of its development of a final rule on WYO compensation practices, required by the Biggert-Waters Act. FEMA can also take actions, in addition to any actions related to the rule, to develop and implement data analysis strategies to annually test the quality of flood insurance data WYO insurers report to NAIC before implementation of a new compensation methodology. FEMA issued an Advance Notice of Proposed Ruling on July 8, 2019 seeking comments by September 6, 2019 regarding possible approaches to incorporating actual flood insurance expense data into the WYO payment methodology. As of February 2020, FEMA officials said that they were reviewing comments received in response to the July 2019 notice.
GAO-09-603, Jun 30, 2009
Phone: (202) 512-8509
Agency: Department of Transportation
Status: Open
Comments: Federal Transit Administration (FTA) anticipates adding a performance measurement, called reduction in repeat findings, that relates to assessing the quality of the review. This has been added to FTA's new Quality Review program focused on improving its Triennial Review program.
GAO-09-385, Mar 2, 2009
Phone: (202) 512-3000
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: In past and ongoing work, GAO has identified areas where NNSA's modernization plans may not align with planned funding requests over the Future Years Nuclear Security Plan (FYNSP) and post-FYNSP periods. Based on the FY 2014 Stockpile Stewardship and Management Plan (SSMP), (GAO-14-45) NNSA plans to work on five life extension programs (LEP) or major alterations through 2038. The FY 2014 SSMP states that the LEP workload represents a resource and production throughput challenge that requires improvements in LEP planning and execution. GAO's analysis indicates there is limited contingency time built into the LEP schedules, all of which are technically ambitious. Any delays in schedules could lead to an increase in program costs or a reduction in the number built for any of the LEPs, both of which have occurred in prior and ongoing LEPs. While NNSA has acknowledged issues and identified some steps to improve the LEP process, this recommendation will remain open and unimplemented until NNSA demonstrates successful LEP and refurbishment execution. We reconfirmed this finding in GAO-17-341 where we found the following: In some cases, NNSA's FY 2017 nuclear security budget materials do not align with the agency's modernization plans, both within the 5-year FYNSP for fiscal years 2017 through 2021 and beyond, raising concerns about the affordability of NNSA's planned portfolio of modernization programs. As of June 2020, this situation has not been fully addressed as evidenced by cost increases and likely delays in the B61-12 and W88 ALTV programs; an aggressive schedule in the W80-4 program, and a large scope in the W87-1 warhead replacement. In addition, new programs contained in the 2018 Nuclear Posture Review and the announcement of a new development effort, the W93, may further stress NNSA's program.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: A number of Stockpile Stewardship and Management Plans (SSMP) state that the life extension program (LEP) workload represents a resource and production throughput challenge that requires improvements in LEP planning and execution. The officials elaborated that the main area that will be strained is pit production. NNSA's plutonium strategy needs to be resourced fully and implemented successfully by 2030 to support the W87 warhead replacement. Additionally, the officials said that the UPF project and an arrange of associated programmatic efforts need to be operational by 2025 or there will be challenges in completing all of the planned LEPs. In addition, NNSA needs to re-establish depleted uranium operations, construct a new lithium facility and establish a domestic uranium enrichment function for tritium production by the late 2020s to meet stockpile needs. As such, this recommendation remains open and, given the aggressive warhead and bomb modernization efforts proceeding in parallel with infrastructure modernization efforts, will likely remain open for some time.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA has generally improved its management of construction projects, to include requirements setting, Analysis of Alternatives, and independent cost estimates, among other items. However, it is too soon to tell if these positive developments will help--or hinder--LEPs that are underway or are being conducted. Key uranium activities, to include construction and operating funds will not be complete until 2025; key tritium and lithium programs and facilities will not complete until the 2030s; key plutonium activities are underway as well, but will not be complete until the late 2020s. As of June 2020, there are no significant changes related to this recommendation, and it will continue to remain open.
Phone: (202)512-5837
including 1 priority recommendation
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: In April 2018, FEMA officials told us they had begun to redesign NFIP's risk rating system to help ensure policy rates better reflect the risk of flooding. The redesign, known as Risk Rating 2.0, includes efforts to use catastrophe models, stochastic approaches, and updated map information to better reflect the variation in flood risk. These reforms are also intended to improve how FEMA's rating process accounts for general and specific factors that affect flood probabilities and damage. While FEMA initially announced that new rates for all single-family homes would go into effect nationwide on October 1, 2020, it announced in November 2019 that it would defer implementation to October 1, 2021. FEMA said this would allow it to conduct a comprehensive analysis of the proposed rating structure so as to protect policyholders and minimize any unintentional negative effects of the transition, and that the new implementation date would cover all NFIP policies.
Agency: Department of Homeland Security
Status: Open
Comments: As of February 2020, FEMA officials said they had finished identifying properties with grandfathered premium rates and that they planned to analyze their economic implications as part of their efforts to update their premium rate setting approach, known as Risk Rating 2.0. FEMA plans to implement this redesign on October 1, 2021.
GAO-08-400, Mar 6, 2008
Phone: (202)512-8984
Agency: Congress
Status: Open
Comments: As of November 2019, Congress has not yet acted on this recommendation. The Fixing America's Surface Transportation Act (FAST Act; P.L. 114-94), signed into law in December 2015, is due to be reauthorized in fiscal year 2021.
Agency: Congress
Status: Open
Comments: As of November 2019, Congress has not yet acted on this recommendation. The Fixing America's Surface Transportation Act (FAST Act; P.L. 114-94), signed into law in December 2015, did not address the current imbalance between federal surface transportation revenues and spending. The Act is due to be reauthorized in fiscal year 2021.