Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Subject Term: "Productivity in government"
GAO-15-579, Jul 7, 2015
Phone: (202) 512-6806
Agency: Department of Defense
Status: Open
Comments: The Department of Defense (DOD) partially concurred with this recommendation. DOD officials previously told us that they interpreted relevant guidance from the Office of Management and Budget (OMB) to provide them with flexibility to delegate responsibility for conducting these reviews. However, as of July 2020, OMB's guidance continues to clearly state that the agency head and/or Chief Operating Officer, with support of the Performance Improvement Officer, are responsible for leading agency reviews. In May and June 2020, DOD officials described to us meetings that agency officials used to review progress on each of the agency's priority goals. However, neither the Secretary nor Deputy Secretary of Defense were involved in those review meetings. We will continue to monitor DOD's actions to address this recommendation.
Agency: Department of State
Status: Open
Comments: The State Department concurred with this recommendation. In October 2019, State Department officials described to us actions the agency has taken to conduct reviews consistent with what we recommended. For example, they provided a document confirming that officials reviewed one of the priority goals in an in-person meeting. However, they did not provide documentation to demonstrate that review processes for the agency's other priority goals are held in-person or at least quarterly. We have requested, but as of April 2020 have not received, this additional documentation. We will continue to monitor the agency's progress.
Agency: Department of State
Status: Open
Comments: The State Department did not agree or disagree with this recommendation and, as of March 2020, has taken limited actions to address it. In October 2019, State Department officials described to us how the Chief Operating Officer (COO) is involved in reviewing progress on one of the agency's priority goals. However, as of April 2020, the State Department has not provided documentation we requested to corroborate the COO's involvement in this review, or reviews for the agency's other priority goals. We will continue to monitor the agency's progress.
GAO-15-193, Feb 12, 2015
Phone: (202) 512-9286
Agency: Congress
Status: Open
Comments: No legislative action had been identified as of December 2019. Addressing this action, which GAO suggested in February 2015, could increase coordination between various levels of government and reduce duplication of effort, resources, and costs associated with collecting and maintaining accurate address data.
GAO-15-247, Jan 27, 2015
Phone: (202) 512-2834
Agency: Congress
Status: Open
Comments: As of March 2019, Congress has passed several FAA authorization extensions and the FAA Reauthorization Act of 2018 that did not include any actions related to this matter. We will continue to monitor legislation, and when we determine what steps the Congress has taken regarding this matter, we will provide updated information.
GAO-15-112, Jan 23, 2015
Phone: (202) 512-8777
including 1 priority recommendation
Agency: Department of Justice
Status: Open
Priority recommendation
Comments: In response to our report, in December 2016, Congress passed and the President signed the FBI Whistleblower Protection Enhancement Act of 2016, Pub. L. No. 114-302, which, among other things, provides a means for FBI employees to obtain corrective action for retaliation for disclosures of wrongdoing made to supervisors and others in the employees' chain of command. Following this, the FBI worked closely with the Department of Justice's Office of Inspector General (DOJ-OIG) to develop a training that clearly identifies to whom FBI employees may make protected disclosures. In addition, the FBI issued an aligned policy directive and two fact sheets detailing whistleblower rights. In October 2018, a DOJ official reported to us that the department was in the process of updating its regulations and, in February 2020, DOJ officials confirmed that the updated regulation was in the departmental clearance process but they could not provide an estimate for when it would be finalized. As a result, as of February 2020, DOJ's regulations have not been updated and are inconsistent with the current statute and FBI's guidance and training; as such, the problem of unclear or conflicting guidance to FBI employees still needs to be addressed. To address this recommendation, DOJ would need to update its regulations and ensure that all relevant guidance is clear and consistent across the department.
GAO-15-83, Oct 31, 2014
Phone: (202) 512-6806
including 8 priority recommendations
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: No executive action has been taken. As of October 2020, OMB had not taken action to include tax expenditures in the federal program inventory, as GAO recommended in October 2014. The GPRA Modernization Act of 2010 requires OMB to publish a list of all federal programs on a central, government-wide website. The federal program inventory is the primary tool for agencies to identify programs that contribute to their goals, according to OMB's guidance. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In June 2019 and July 2020, OMB issued guidance (Circular No. A-11) that states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. According to OMB, this will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements nor the actions GAO recommended including designating tax expenditures as a program type. By including tax expenditures in the inventory, OMB could help ensure that agencies are properly identifying the contributions of tax expenditures to the achievement of their goals.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: No executive action has been taken. As of October 2020, OMB had not taken action to include tax expenditures in the federal program inventory, as GAO recommended in October 2014. The GPRA Modernization Act of 2010 requires OMB to publish a list of all federal programs on a central, government-wide website. The federal program inventory is the primary tool for agencies to identify programs that contribute to their goals, according to OMB's guidance. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In June 2019 and July 2020, OMB issued guidance (Circular No. A-11) that states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. According to OMB, this will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements nor the actions GAO recommended including designating tax expenditures as a program type. By including tax expenditures in the inventory, OMB could help ensure that agencies are properly identifying the contributions of tax expenditures to the achievement of their goals.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
GAO-14-684, Jul 31, 2014
Phone: (202) 512-7114
Agency: Congress
Status: Open
Comments: As of April 2017, no actions have been taken.
GAO-13-228, Feb 26, 2013
Phone: (202)512-3236
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: As of October 2020, the Office of Management and Budget (OMB) and the Performance Improvement Council (PIC) have taken little action to address this recommendation. In August 2017, PIC staff told us that they were working to identify examples where agencies had included representatives from outside organizations in their performance reviews, and would then disseminate promising practices based on those experiences. However, according to information shared by OMB and PIC staff in March 2019, they had not taken any additional action, nor had they identified or shared any such practices. OMB staff emphasized that while some agencies found it is useful to engage external stakeholders in their reviews, agencies generally view them as internal management meetings. OMB's July 2020 guidance continues to direct agencies to include, as appropriate, relevant personnel from outside the agency that contribute to the accomplishment of Agency Priority Goals or other priorities. However, supplementing this guidance with insights into how to do this well could help ensure that agencies can effectively bring together key players to achieve common goals. We will continue to monitor the status of actions taken to address this recommendation.
GAO-12-33, Oct 5, 2011
Phone: (202)512-3000
Agency: Congress
Status: Open
Comments: A bill was introduced on June 28, 2011, which would have amended electronic filing requirements for paid preparers. This included language amending section 6695 of the Internal Revenue Code to include a penalty of $50 for failure to electronically file returns under section 6011 (e)(3). However, this bill was never enacted. As of January 2020, there are no bills pending that would provide IRS with authority to penalize paid preparers for failure to electronically file returns as GAO recommended
GAO-05-690, Sep 23, 2005
Phone: (202) 512-7968
including 2 priority recommendations
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: No executive action taken as of February 2020. OMB had not presented tax expenditures in the fiscal year 2021 budget together with the related outlay programs. OMB did not agree that GAO's September 2005 recommendation is necessary and stated that presenting information on tax expenditures together with related outlay programs is not useful for budgeting and that such a presentation is not part of the congressional budget process. However, the Congressional Budget Act of 1974 requires a list of tax expenditures, including special tax credits, deductions, exclusions, exemptions, deferrals, and preferential tax rates. Whereas OMB favors reporting tax expenditures separately from the rest of the budget, GAO has reported that an integrated presentation is also useful to show the relative magnitude of tax expenditures compared to spending and credit programs across mission areas. OMB previously presented tax expenditure sums alongside outlays and credit activity for each budget function in the federal budget from fiscal year 1998 through fiscal year 2002, but discontinued the practice. Tax expenditures resulted in $1.32 trillion in forgone revenue in fiscal year 2019 and have been roughly approximate to federal discretionary spending levels in recent years.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: OMB made some progress in including tax expenditures along with related outlay programs in the executive branch's budget and performance review processes, as GAO recommended in September 2005. However, as of December 2019, OMB had not developed a systematic approach for conducting such reviews, and OMB staff told GAO that they were not pursuing the effort because of competing priorities, as well as capacity and resource constraints. Prior to that time, OMB had made some progress on the action. The President's fiscal year 2012 budget stated that the administration would work toward examining the objectives and effects of the wide range of tax expenditures in the budget. The GPRA Modernization Act of 2010 (GPRAMA) requires OMB and the agencies to identify the relevant tax expenditures that contribute to each crosscutting priority goal. Beginning with its August 2012 update to Circular No. A-11 with guidance for implementing GPRAMA and continuing in subsequent annual updates, OMB has directed agencies to identify tax expenditures that contribute to each of their agency priority goals. Beginning with the July 2013 update, OMB expanded its guidance to include identifying these contributions to agency strategic objectives. In both its July 2013 and July 2014 guidance, OMB stated that it planned to work with the Department of the Treasury (Treasury) and agencies to facilitate alignment of tax expenditure information with agency priority goals and strategic objectives. However, in its June 2015 update of this guidance, OMB removed the language about working with Treasury and agencies to align tax expenditures with agency goals. OMB's December 2019 guidance still requires agencies to identify tax expenditures that contribute to their agency priority goals and strategic objectives.
Agency: Department of the Treasury
Status: Open
Priority recommendation
Comments: Treasury did not submit comments on this report and deferred to OMB. OMB agreed that this recommendation had promise and also said that tax expenditure evaluations were the responsibility of Treasury, which had access to the necessary data. As of February 2020, when the President's fiscal year 2021 budget was released, the Director of OMB had not developed a framework for reviewing tax expenditure performance, as GAO recommended in June 1994 and again in September 2005. Since their initial efforts in 1997 and 1999 to outline a framework for evaluating tax expenditures and preliminary performance measures, OMB and the Department of the Treasury have ceased to make progress and retreated from setting a schedule for evaluating tax expenditures. The President's fiscal year 2012 budget stated that developing an evaluation framework is a significant challenge due to limited data availability and analytical constraints of isolating the effect of any single program. The administration planned to focus on addressing some of these challenges so it can work toward crosscutting analyses that examine tax expenditures alongside related spending programs. However, OMB and Treasury have not reported on progress on this recommendation since the President's fiscal year 2012 budget. In December 2019, OMB said its Office of Economic Policy is responsible for the framework outline. OMB said it was exploring options to further develop its evaluation framework, which would include working with Treasury. The budget released in February 2020 did not provide an update on these evaluation framework efforts.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: No executive action has been taken. As of February 2020, when the President's fiscal year 2021 budget was released, the Director of OMB had not developed a framework for reviewing tax expenditure performance, as GAO recommended in June 1994 and again in September 2005. Since their initial efforts in 1997 and 1999 to outline a framework for evaluating tax expenditures and preliminary performance measures, OMB and the Department of the Treasury have ceased to make progress and retreated from setting a schedule for evaluating tax expenditures. The President's fiscal year 2012 budget stated that developing an evaluation framework is a significant challenge due to limited data availability and analytical constraints of isolating the effect of any single program. The administration planned to focus on addressing some of these challenges so it can work toward crosscutting analyses that examine tax expenditures alongside related spending programs. However, OMB and Treasury have not reported on progress on this recommendation since the President's fiscal year 2012 budget. As of December 2019, OMB said its Office of Economic Policy is responsible for the framework outline. OMB said it was exploring options to further develop its evaluation framework, which would include working with Treasury. The budget released in February 2020 did not provide an update on these evaluation framework efforts.
Agency: Department of the Treasury
Status: Open
Comments: In October 2005, the Department of the Treasury responded that this recommendation did not relate to Treasury. OMB made some progress in including tax expenditures along with related outlay programs in the executive branch's budget and performance review processes, as GAO recommended in September 2005. However, as of December 2019, OMB had not developed a systematic approach for conducting such reviews, and OMB staff told GAO that they were not pursuing the effort because of competing priorities, as well as capacity and resource constraints. The President's fiscal year 2012 budget stated that the administration would work toward examining the objectives and effects of the wide range of tax expenditures in the budget. The GPRA Modernization Act of 2010 (GPRAMA) requires OMB and the agencies to identify the relevant tax expenditures that contribute to each crosscutting priority goal. Beginning with its August 2012 update to Circular No. A-11 with guidance for implementing GPRAMA and continuing in subsequent annual updates, OMB has directed agencies to identify tax expenditures that contribute to each of their agency priority goals. Beginning with the July 2013 update, OMB expanded its guidance to include identifying these contributions to agency strategic objectives. In both its July 2013 and July 2014 guidance, OMB stated that it planned to work with the Department of the Treasury (Treasury) and agencies to facilitate alignment of tax expenditure information with agency priority goals and strategic objectives. However, in its June 2015 update of this guidance, OMB removed the language about working with Treasury and agencies to align tax expenditures with agency goals. OMB's December 2019 guidance still requires agencies to identify tax expenditures that contribute to their agency priority goals and strategic objectives.