Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Operating and support costs"
GAO-20-451, Jun 24, 2020
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation. In comments on a draft of the report, DOE stated that NPO plans to work with CNS on a plan for the remaining reinvestment funds, with an estimated completion date of December 31, 2020.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred, in principle, with the recommendation. In its comments on a draft of the report, NNSA stated that potential benefits of the cost savings program should be considered for future contracts, as applicable. NNSA stated that it believes this recommendation is closed with actions to address other recommendations. We disagree and continue to believe that NNSA should document an analysis of the cost savings program, including its cost effectiveness, to determine the exportability of the program to other contracts.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation. In its comments on a draft of the report, NNSA stated that it plans to upload lessons learned into DOE's Corporate Lessons Learned Database so they can be considered by other sites by December 31, 2020.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation. In its comments on a draft of the report, NNSA stated that it plans to evaluate whether to expand use of Annual Controlled Baselines to other sites by December 31, 2020.
GAO-20-2, Mar 24, 2020
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation stating that it would work with the Navy and Joint Staff to revisit requirements definitions for shipbuilding programs to better ensure that they are traceable to a ship's mission and can be used across ship development and fielding. As of June 2020, DOD officials told us that there are two upcoming opportunities to make changes to DOD Joint Capabilities Integration and Development System policy and that these recommendations will receive consideration during this process.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation stating that it will work with the Navy and the Joint Staff to revisit requirements definitions for shipbuilding programs to better ensure materiel availability requirements include all factors that could preclude a ship from operating. As of June 2020, DOD officials told us that there are two upcoming opportunities to make changes to DOD Joint Capabilities Integration and Development System policy and that these recommendations will receive consideration during this process.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: DOD partially concurred with this recommendation stating that changes to the requirements setting policy will apply only to new shipbuilding programs. As of June 2020, DOD officials told us that there are two upcoming opportunities to make changes to DOD Joint Capabilities Integration and Development System policy and that these recommendations will receive consideration during this process. While important steps towards improving the requirements setting process, DOD officials did not state whether any policy changes would apply to current shipbuilding programs. As we discussed in our report, at least four ship classes have plans for a new flight, block, and/or major modification. DOD and the Navy may miss key opportunities to improve the Navy's sustainment requirements if it excludes existing programs that have established requirements but have yet to start design or construction.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: DOD partially concurred with this recommendation stating that changes to the requirements setting policy will apply to new shipbuilding programs. As of June 2020, DOD officials told us that there are two upcoming opportunities to make changes to DOD Joint Capabilities Integration and Development System policy and that these recommendations will receive consideration during this process.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: The Navy concurred with this recommendation and will report operational and materiel availability in the Selected Acquisition Reports based on new definitions in DOD guidance. Therefore, we plan to close this recommendation once DOD updates its definitions and reports numbers in the SAR based on these new definitions.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: The Navy concurred with this recommendation stating that it agrees that the use of sensitivity, uncertainty, and risk analyses is a best practice to ensure credible, defensible life cycle cost estimates. However, the Navy has yet to issue any policy updates or provide any evidence that it is conducting sensitivity analyses and other analyses to improve their assessment of cost risk in the O&S costs in shipbuilding programs' life-cycle cost estimates.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: The Navy concurred with this recommendation and stated that it will ensure that all shipbuilding program develop and maintain accurate and complete life cycle sustainment plans. However, as we state in our report, the Navy did not have any accurate and completed life cycle sustainment plans and, as July 2020, has not updated any of these plans.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: The department concurred with our recommendation and stated that the Navy will undertake a review and will approve any updated Independent Logistics Assessment (ILA) policy that emphasizes risk identification and mitigation in the ILA review. In July 2020, Navy officials stated that the Naval Sea Systems Command and the Secretary for Acquisition and Sustainment co-chaired a system-level ILA Working Group in 2020 to rewrite the Navy ILA Handbook to address key deficiencies in the current ILA process and to emphasize the use of a readiness at cost model. ILA Handbook and associated Secretary of Navy Instructions is currently in comment adjudication. In addition, Naval Sea Systems Command is developing an ILA database that provides stakeholders with visibility and insight into their respective programs' ILA-identified sustainment risks to closure. Once completed, Navy officials state that these items should implement the needed improvements to ILAs.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: The Navy concurred with this recommendation and stated that it has updated its Gate 6 sustainment sufficiency process and is executing a new Gate 7 sustainment review. In July 2020, Navy officials reported to us that the Chief of Naval Operations and the Assistant Secretary of the Navy for Acquisition will collaborate to ensure sustainment focus areas are properly emphasized at all Gate reviews. As our report states, focusing on sustainment at Gate 7 is likely insufficient to address many of the problems we found in the report. However, as of July 2020, the Navy has yet to provide us with evidence that demonstrate an increase in focus on sustainment during gate briefings or any of the new Gate 7 briefings.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: The Navy concurred with this recommendation and Navy acquisition leadership officials stated that they will review the results of the demonstration programs for the Sustainment Program Baseline initiative and implement guidance for shipbuilding and all programs in subsequent guidance and policy concerning Sustainment Program Baselines. In updating its response to our recommendations in July 2020, the Navy is planning to implement the Sustainment Program Baseline as a pilot program for ships and submarines in fiscal year 2021.
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: the Navy concurred with this recommendation and stated that they will ensure that Product Support Managers (PSM) are assigned to acquisition programs ahead of Milestone A in compliance with existing DoD PSM policies. However, as of July 2020, the Navy did not state that it is planning to revise SECNAVINST 5000.2.
Agency: Congress
Status: Open
Comments: As of August 2020, there are several draft bills that would address this matter.
GAO-18-75, Oct 26, 2017
Phone: (202) 512-5431
including 2 priority recommendations
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with this recommendation. As of December 2019, documentation provided by DOD stated that it had established a joint working group to assess the feasibility of and examine options for DOD's planned 5-year performance-based logistics contract. A DOD official said that this group is also working to identify appropriate metrics to hold the contractor accountable under a potential long-term performance-based contract. DOD has not provided us with a timeline of when the working group's assessment will be complete. We will continue to monitor DOD's efforts to re-examine metrics to ensure that they are objectively measureable, fully reflective of processes over which the contractor has control, and drive desired behaviors by all stakeholders.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with this recommendation. As of December 2019, documentation provided by DOD stated that it had established a joint working group to assess the feasibility of and examine options for DOD's planned 5-year performance-based logistics (PBL) contract. As a product of this assessment, DOD expects that the department will be able to outline what level of knowledge is required of the actual costs of sustainment and technical characteristics of the aircraft in order to enter into a PBL sustainment construct. DOD has not provided us with a timeline of when the working group's assessment will be complete. We will continue to monitor DOD's efforts in this area.