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Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
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As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Management and operating contracts"
GAO-20-451, Jun 24, 2020
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation. In comments on a draft of the report, DOE stated that NPO plans to work with CNS on a plan for the remaining reinvestment funds, with an estimated completion date of December 31, 2020.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred, in principle, with the recommendation. In its comments on a draft of the report, NNSA stated that potential benefits of the cost savings program should be considered for future contracts, as applicable. NNSA stated that it believes this recommendation is closed with actions to address other recommendations. We disagree and continue to believe that NNSA should document an analysis of the cost savings program, including its cost effectiveness, to determine the exportability of the program to other contracts.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation. In its comments on a draft of the report, NNSA stated that it plans to upload lessons learned into DOE's Corporate Lessons Learned Database so they can be considered by other sites by December 31, 2020.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation. In its comments on a draft of the report, NNSA stated that it plans to evaluate whether to expand use of Annual Controlled Baselines to other sites by December 31, 2020.
GAO-19-5, Feb 26, 2019
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: The National Nuclear Security Administration (NNSA) concurred with the recommendation. In February 2020, NNSA issued its fiscal year 2020 Corporate Performance Evaluation Process Annual Implementation Guidance. This guidance included a new section specifying the process for collecting contractor performance information and further details regarding the preparation of interim feedback reports and final performance evaluation reports. However, the guidance is unclear regarding how this information can be traced to rating determinations. In order to provide more transparency and ensure this traceability, NNSA guidance and the Performance Evaluation Reports themselves should more clearly link how collected performance information tracks to rating determinations.
Agency: Department of Energy: Office of Energy Efficiency and Renewable Energy
Status: Open
Comments: The Office of Energy Efficiency and Renewable Energy (EERE) partially concurred with the recommendation. As of April 2020, EERE officials stated that cost performance feedback was included in the 2019 final performance evaluation for the EERE Management and Operating contractor. EERE officials also stated that they had incorporated cost performance evaluation criteria into the fiscal year 2020 Performance Evaluation Measurement Plan (PEMP) for NREL. EERE officials noted that these actions ensure cost performance will be included as part of the ongoing contractor evaluation process. We have requested documentation of the new PEMP and performance evaluation report and, in order to ensure cost performance evaluation criteria are included in the future, EERE should update its policy to require quality information on cost performance going forward.
Agency: Department of Energy: Office of Environmental Management
Status: Open
Comments: The Office of Environmental Management (EM) concurred with the recommendation. As of April 2020, EM officials stated that they will include the requirement for quality information on cost performance in EM's Cleanup Project Management Policy. According to officials, EM is working on this policy, along with an additional Cleanup Program Management Policy that they expect to complete by the end of fiscal year 2020.
Agency: Department of Energy: Office of Fossil Energy
Status: Open
Comments: The Office of Fossil Energy (FE) concurred with the recommendation. As of April 2020, FE officials stated that they had revised and executed the Performance Evaluation and Measurements Plan (PEMP), for the current Management and Operating contract to add a new PEMP measure that addresses monitoring cost growth, additional activities in internal audit, and data quality that addresses our recommendation. We have requested documentation of the PEMP showing the new measures and an updated policy requiring inclusion of quality information on cost performance in Performance Evaulation Reports. Upon receiving those, we will review to determine if it addresses our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: The National Nuclear Security Administration (NNSA) concurred with the recommendation. In February 2020, NNSA issued its fiscal year 2020 Corporate Performance Evaluation Process Annual Implementation Guidance. This guidance provides instructions regarding the evaluation of cost performance, including examples of the types of cost information that should be collected and how cost data should be analyzed and described. However, the guidance's template for Performance Evaluation and Measurement Plans does not include any explicit cost performance Objectives or Key Outcomes and it is unclear how the cost performance information discussed in the guidance would enable an overall assessment of Management and Operating contractor cost performance. In order to provide quality cost information that does enable such an overall assessment, NNSA should clarify its guidance regarding cost performance information and how this information links to overall Management and Operating contractor performance.
Agency: Department of Energy: Office of Nuclear Energy
Status: Open
Comments: The Office of Nuclear Energy (NE) partially concurred with the recommendation. As of May 2020, NE officials stated that they will include criteria for "day-to-day" cost performance in the annual Performance Evaluation Measurement Plan (PEMP) for fiscal year 2020. NE's evaluation of the contractor's performance against those criteria will be included in the year-end performance reports of its Management and Operating contractor beginning in fiscal year 2020. NE officials stated that modifying the fiscal year 2020 PEMP with added cost criteria, usually done in April, has been delayed due to COVID-19 and that they expect to complete the modification by the end of May 2020. Once the cost criteria are included and evaluated in the Performance Evaluation Report, we will review to determine if it addresses our recommendation. In addition to changes to the fiscal year 2020 report, NE should update its policy to require such criteria for evaluating contractor cost performance going forward.
Agency: Department of Energy: Office of Science
Status: Open
Comments: The Office of Science (SC) partially concurred with the recommendation. In commenting on our report in August 2019, DOE stated that by focusing on the annual Performance Evaluation Reports (PER), our report does not capture the cost performance reviews conducted in day-to-day contract oversight, the annual laboratory planning process, and contract extend/compete decisions. In its comments, DOE stated that since SC conducts cost performance reviews in normal operations and at the year-end annual evaluation process, adequate information is available to assess whether the contractor cost performance is acceptable to the department. As of April 2020, SC had not updated these comments. In the report, we note that SC conducts some cost performance evaluation activities outside of the annual performance evaluation process, although we did not assess these efforts. While there may be adequate information available, SC does not commonly document this information or assessments from such activities in the PERs. We continue to believe that the PERs are important sources of information for contract management--particularly for acquisition decisions and oversight of spending on cost-reimbursement contracts--and that action is needed to improve these formal records of contractor performance. By not including quality information on overall cost performance and assessments in PERs, SC is missing a valuable opportunity to better document contractors' cost performance, improve acquisition decision-making, and strengthen oversight of billions of dollars in contracting. We continue to believe that it is important for SC to implement the recommendation and that by doing so, the office would have better assurance that Management and Operating contractor performance evaluations fully address required elements.
GAO-18-246R, Aug 1, 2018
Phone: (202) 512-3841
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation. Per NNSA, as of October 2018, it was developing a plan and schedule for implementing Procurement Management Reviews (PMRs), which will include monitoring how NNSA field offices manage older management and operating contract documents and use the results to improve access to such documents. As of April 2020, we will continue to monitor how NNSA carries out its oversight of field offices contract document management practices.
GAO-16-710, Aug 11, 2016
Phone: (202) 512-3841
Agency: Department of Energy
Status: Open
Comments: In an October 7, 2016, letter the Under Secretary for Nuclear Security and Administrator of the National Nuclear Security Administration (NNSA) said he agreed with GAO's recommendation to assess situations that might warrant the use of the enhanced procurement authority and, should specific circumstances be identified for use of the authority, NNSA would develop a process for its use. The assessment would include an examination of resources to support use of the authority. NNSA would work with other Department of Energy organizations as appropriate in conducting the assessment. NNSA officials said they submitted the assessment to the congressional committees in March 2020. We requested a copy of the assessment and will update the status of this recommendation after we receive and review it.