Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Liability (legal)"
GAO-19-81, Mar 13, 2019
Phone: (202) 512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. As of July 2020, IRS has taken steps to develop and implement an integrated case inventory and management system capable of recording and tracking taxpayer contacts. It expects this system to be deployed by October 2020.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. As of July 2020, IRS has taken steps to develop and implement an integrated case inventory and management system capable of tracking actual time worked on cases. It expects this system to be deployed by October 2020.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. As of July 2020, IRS plans to review its current practices in order to ensure they are in line with the GAO's recommendation with respect to MAP cases, as well as APA cases. IRS has taken steps to develop and implement an integrated case inventory and management system that it expects to deploy by October 2020.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. As of July 2020, IRS has taken steps to develop and implement an integrated case inventory and time management system for APMA's MAP (and other) cases that it believes will help it quickly identify when case and inventory data do not meet quality standards. The new system is expected to be deployed by October 2020.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. As of July 2020, IRS has taken steps to record these amounts in the inventory management system that is expected to be deployed by October 2020.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. As of July 2020, IRS is exploring ways to examine correlations between case management and administrative characteristics as part of ongoing, routine measurement of stages of the MAP.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS agreed with GAO's recommendation. APMA already tracks issue classification data for completed APA cases for its annual report to Congress on the APA program, and IRS agrees that a similar system can and should be pursued for MAP cases. Implementing an integrated inventory management system capable of tracking these data across both MAP and APA cases would be especially informative and helpful for APMA management. As of July 2020, the IRS has taken steps to develop and implement such a system. It is expected to be deployed by October 2020..
GAO-17-343, Mar 23, 2017
Phone: (202)512-3841
Agency: Tennessee Valley Authority
Status: Open
Comments: In their initial response to our report, TVA neither agreed nor disagreed with this recommendation. In response to our report, TVA has taken some steps to improve the plan's funding status. For example, in fiscal year 2017, TVA made a one-time pension contribution of $500 million to the TVA Retirement System (TVARS) in addition to its $300 million required annual contribution, resulting in a total of $1.7 billion in contributions from fiscal year 2017 through fiscal year 2020 . TVA's one-time contribution and investment returns have improved the funding status of the TVARS plan but the TVARS Rules do not adjust TVA's required contributions to ensure pension liabilities will be fully funded. In order to fully implement this recommendation, the Rules need a mechanism that adjusts TVA's contributions to ensure adequate funding regardless of future plan experience.
GAO-12-685, Jun 1, 2012
Phone: (202)512-6304
Agency: Department of Defense
Status: Open
Comments: While the Department of Defense (DOD) had taken steps to improve its business enterprise architecture, it had not implemented the recommendation as of November 2019. In August 2013, the department established the Business Enterprise Architecture Configuration Control Board, which is chaired by the business enterprise architecture chief architect (Office of the DOD CMO) and includes representatives from the Defense Business Council member organizations. These organizations include, among others, DOD's CIO and the military department CMOs. According to its charter, the Business Enterprise Architecture Configuration Control Board is the principal body for managing the disposition of proposed architecture requirements and change requests. However, the charter does not discuss roles and responsibilities associated with the development of the business enterprise architecture. Specifically, it does not address alignment and coordination of business process areas or military department and defense agency activities associated with developing and implementing each of the various components of the business enterprise architecture, and the relationships among these entities. In addition, in September 2018, the department stated that it was drafting a business enterprise architecture concept of operations that was to outline roles and responsibilities associated with the development of the architecture. However, as of November 2019, the department had not completed the concept of operations or otherwise demonstrated that it had established roles and responsibilities for the development of the architecture. In October 2018, an official from the Office of the CMO described the department's new approach to developing its business enterprise architecture. In addition, the department demonstrated that it had developed a taxonomy for the architecture and was in the process of developing an ontology to help ensure that each of the respective portions of the architecture would be appropriately linked and aligned. In November 2019, the official stated that the ontology had been implemented in the department's new business enterprise architecture tool; however, the department did not demonstrate that it had finished developing the ontology. Specifically, the department's October 2019 ontology document identifies basic concepts, such as "Goal", "Objective", and "LOB" (i.e., line of business) as classes, and the properties and attributes of, and relationships among, classes. However, the document does not include annotations such as for the "description" attribute for an LOB, which would provide information needed to create a specific instance of a class applicability; and had not demonstrated that it had developed ontologies for its business domains, such as acquisition, human resource management, and financial management. Also, the document does not demonstrate if allowed values have been defined for some attributes, such as the options allowed in an "option list" for "status" attributes. Further, the department had not documented general information about the ontology, such as its scope and intended applicability; and had not demonstrated that it had developed ontologies for its business domains, such as acquisition, human resource management, and financial management.
GAO-12-560, May 18, 2012
Phone: (202) 512-7968
including 1 priority recommendation
Agency: Department of Education
Status: Open
Priority recommendation
Comments: As of January 2020, the Department of Education (Education) had made some progress toward sponsoring and conducting evaluative research into the effectiveness of Title IV programs and higher education tax expenditures at improving student outcomes, as GAO recommended and Education agreed to in 2012. For example, Education took several steps to make data on higher education programs more accessible for research purposes. Education officials also said they are convening stakeholder panels including both governmental and nongovernmental researchers to identify and prioritize key policy questions related to Title IV and higher education tax expenditures. Afterward, Education is planning to partner with governmental or external researchers--via contracts or grants--to investigate the issues identified as priorities. GAO believes that Education's leadership of such efforts would represent a meaningful commitment to make progress on addressing this recommendation. Given that Education has identified a critical research gap in the area of linking higher education financing to student outcomes, GAO continues to emphasize that Education should ensure that its efforts result in actively sponsoring or conducting evaluative research specific to federal programs and assistance that can be used in future policymaking. Making these data-sharing and research efforts a priority will help policymakers make fact-based decisions on the merits and value of various federal assistance efforts.
GGD-89-107, Sep 25, 1989
Phone:
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: Call 202/512-6100 for additional information.
Agency: Congress
Status: Open
Comments: Call 202/512-6100 for additional information.