Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "IT resources"
GAO-19-49, Nov 13, 2018
Phone: (202) 512-4456
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided documentation regarding its IT budget procedures. However, DOE has not yet developed procedures that explicitly require that all transactions with an IT component be included in the expenditure reporting to the CIO. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided documentation regarding its IT budget procedures. However, DOE has not yet documented procedures for ensuring the CIO is included in budget decisions for all programs with IT resources, including those within NNSA and the national laboratories. We will continue to monitor the agency's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided charters that included the CIO as a member of department-level governance boards that inform IT decisions. However, DOE has not provided charters that include the CIO as a member of component-level IT governance boards. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided IT governance board and budget procedures. However, DOE has not documented procedures by which the CIO is to work with program leadership in planning IT resources for all programs, including those within NNSA and the national laboratories. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: The department has provided IT budget procedures. However, DOE has not documented procedures by which the CIO is to review and approve all major IT investments, including those within NNSA and the national laboratories. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided IT budget procedures. However, DOE has not documented procedures for the CIO's review of IT resources that are to support major program objectives and significant increases and decreases in IT resources for department and component agency budget requests. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided IT budget procedures. However, DOE has not developed procedures for documenting steps the CIO is to take to ensure that the IT portfolio includes appropriate estimates of all IT resources. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation and is planning to take steps towards implementing it. Specifically, DOE plans to implement the Technology Business Management Framework by December 2021. Additionally, the department is coordinating internally to update its financial and procurement systems to better identify IT spending. DOE anticipates that its updates will allow the agency to compare actual IT spending against estimates in the portfolio. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with this recommendation and is planning to take steps to implement it. Specifically, the agency intends to update its IT investment planning policy to include requirements for reporting expenditures that apply to all transactions with an IT component. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the agency intends to update its IT investment planning policy to amplify the CIO's role in the planning and budgeting stages for all programs with IT resources. Also, HHS intends to document procedures for ensuring that all delegated authorities are carried out. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation. The department has provided charters that included the CIO as a member of department-level governance boards that inform IT decisions. However, HHS has not provided charters that include the CIO as a member of component-level IT governance boards. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. For example, HHS plans to develop an asset management policy and introduce a pilot program to manage inventories across the agency. However, the department has not developed policies and procedures that incorporate the processes by which the program leadership are planning the IT portfolio with the CIO for existing investments greater than or equal to $20 million annually and for investments delegated to components. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the department intends to update its IT investment planning policy to amplify the CIO's role in reviewing major investments. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with this recommendation and has taken steps towards implementing it. Specifically, HHS documented procedures that require the CIO to hold annual IT investment review meetings with components to review changes in IT resources. However, HHS has not documented procedures for the CIO's role in reviewing major program objectives. We will continue to monitor the department's progress toward implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the department intends to assess and update its existing policies and procedures to document the steps the CIO is to take to review the IT portfolio for appropriate estimates of all IT resources. We will continue to monitor the department's progress toward implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the department intends to develop an IT governance policy to define the accountability of the CIO over all IT projects and establish processes detailing quality reviews and the level of rigor that should be applied by its IT governance board. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the agency intends to update its IT acquisition program policy and related processes. HHS also plans to document standard operating procedures for agency wide dissemination to ensure the effectiveness and efficiency of IT investment governance through transparent and repeatable procedures. We will continue to monitor the agency's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and are planning to take steps towards implementing it. Specifically, HHS established a working group and developed a roadmap for implementing the Technology Business Management Framework by fiscal year 2022. The agency anticipates that its strategy and approach will enable HHS to, among other things, link IT portfolio data, procurement system data, and financial system data. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Justice
Status: Open
Comments: The department agreed with the recommendation and has taken steps towards implementing it. Specifically, in October 2019, the DOJ CIO issued a memorandum requiring component CIOs to establish a process for providing IT investment information to the DOJ CIO. The component CIO's process is to either include the DOJ CIO as a member of component investment review boards or provide an alternative mechanism for obtaining the DOJ CIO's input on component IT investments. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Justice: Federal Bureau of Investigation
Status: Open
Comments: FBI agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
GAO-17-377, Sep 6, 2017
Phone: (202) 512-6304
including 1 priority recommendation
Agency: Department of Health and Human Services
Status: Open
Comments: Officials have previously acknowledged that a public health situational awareness network capability is important for identifying, processing, and comprehending data in real-time and stated that such a capability requires coordination and participation from numerous federal entities, including numerous HHS's operating divisions. However, as of January 2020, GAO has not received any information demonstrating progress made to implement our recommendation. Further, HHS has not provided us with a plan of action describing how they would implement the recommendation. Until steps are taken to implement our recommendation, HHS may not make the progress needed to establish an electronic public health situational awareness network capability mandated by PAHPRA in 2013 and the Pandemic and All-Hazards Preparedness and Advancing Innovation Act of 2019.
Agency: Department of Health and Human Services
Status: Open
Comments: Officials have previously acknowledged that a public health situational awareness network capability is important for identifying, processing, and comprehending data in real-time and stated that such a capability requires coordination and participation from numerous federal entities, including numerous HHS's operating divisions. However, as of February 2020 agency officials have not indicated whether or not they concur with the recommendation, nor have they taken any action or provided a plan of action describing how they would implement the recommendation. Until steps are taken to implement our recommendation, HHS may not make progress toward establishing an electronic public health situational awareness network capability mandated by PAHPRA in 2013 and in the Pandemic and All-Hazards Preparedness and Advancing Innovation Act of 2019 .
Agency: Department of Health and Human Services
Status: Open
Priority recommendation
Comments: In HHS' Public Health and Social Services Emergency Fund's fiscal year 2021 budget justification-which includes the Office of the Assistant Secretary for Preparedness and Response-the agency stated it "concurred" with this recommendation. However, as of February 2020, GAO has not received any information demonstrating progress made to implement our recommendation. Until then, HHS may continue to lack the necessary progress needed in order to establish an electronic public health situational awareness network capability mandated by PAHPRA. To address this recommendation, HHS needs to direct the Assistant Secretary for Preparedness and Response to conduct all IT management and oversight processes related to the establishment of the network in accordance with Enterprise Performance Life Cycle Framework guidance.