GAO’s recommendations database contains report recommendations that still need to be addressed.
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As of February 9, 2020, there are 4958 open recommendations, of which 422 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Recommendation: The Secretary of Veterans Affairs should ensure that the role and responsibilities of the Interagency Program Office are clearly defined within the governance plans for acquisition of the department's new electronic health record system. (Recommendation 1)
Agency: Department of Veterans Affairs Status: Open Priority recommendation
Comments: The Department of Veterans Affairs (VA) concurred with our recommendation to ensure that the role and responsibilities of the Interagency Program Office (IPO) are clearly defined within the governance plans for acquisition of the department's new electronic health record system. According to the department, the Joint Executive Committee (JEC), a joint governance body comprised of leadership from the Department of Defense and VA, approved a role for the IPO that included providing expertise, guidance, and support for both DOD and VA and joint governance bodies as the departments continue to acquire and implement interoperable electronic health record systems. However, the department has not yet provided documentation supporting these actions and how they relate to VA's governance structure for the new acquisition. In addition, the role described does not appear to position the IPO to be the single point of accountability originally described in the National Defense Authorization Act for Fiscal Year 2008. We will continue to monitor the department's governance plans for the acquisition of the new electronic health record system and the relationship with the IPO.
Recommendation: To establish an enterprise-wide view of cost savings and operational efficiencies generated by investments and governance processes, the Secretary of Housing and Urban Development should direct the Deputy Secretary and Chief Information Officer to place a higher priority on identifying governance-related cost savings and efficiencies and establish and institutionalize a process for identifying and tracking comprehensive, high-quality data on savings and efficiencies resulting from IT investments and the IT governance process.
Agency: Department of Housing and Urban Development Status: Open Priority recommendation
Comments: The department has taken steps to address this recommendation. Specifically, in April 2016, HUD provided examples of cost savings that the department had identified by "scrubbing" existing contracts during the budget formulation process, along with copies of a template that it designed and used to help identify such savings. In May 2018, department officials provided a demonstration of the HUD PLUS tool, including screens staff could use to report cost savings and avoidances related to specific projects--although they reported that HUD was not yet using that functionality. In April 2019, OCIO reported that HUD was updating its governance process and charters to ensure that executive-level decision making will be clearly defined. OCIO also reported an intent to implement Technology Business Management to, among other things, improve and expand the tracking of investments. HUD expects these two efforts to facilitate better tracking of the savings and efficiencies resulting from IT decisions. The department has not yet provided evidence that it has established guidance supporting a repeatable process for tracking enterprise-wide IT related cost savings and operational efficiencies, including those related to HUD's governance decisions.