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Recommendations Database

GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.

Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.

As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.

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Results:

Subject Term: "Freedom of information requests"

3 publications with a total of 19 open recommendations
Download these results in CSV format or XLSX format.
Freedom of Information Act: Agencies Are Implementing Requirements but Additional Actions Are Needed
GAO-18-365, Jun 25, 2018
Director: David A. Powner
Phone: (202) 512-9286

14 open recommendations
Display
Recommendation: The Secretary of the American Battle Monuments Commission should designate a chief FOIA officer at the assistant secretary level or equivalent. (Recommendation 1)

Agency: American Battle Monuments Commission
Status: Open

Comments: American Battle Monument Commission (ABMC) officials stated they are working to implement GAO's recommendations by the end of fiscal year 2020.
Recommendation: The Secretary of the American Battle Monuments Commission should update and publish comprehensive FOIA regulations that include requirements established by law and Justice guidance. (Recommendation 2)

Agency: American Battle Monuments Commission
Status: Open

Comments: American Battle Monument Commission (ABMC) officials stated they are working to implement GAO's recommendations. On February 18, 2020, ABMC published proposed revised FOIA regulations which are pending final rule in the Federal Register.
Recommendation: The Chief Executive Officer and Director of the Broadcasting Board of Governors should update and publish comprehensive FOIA regulations that include requirements established by law and Justice guidance. (Recommendation 3)

Agency: U.S. Agency for Global Media
Status: Open

Comments: The U.S. Agency for Global Media (formally known as the Broadcasting Board of Governors) performed a comprehensive review of its FOIA regulations and updated its regulations in accordance with GAO's recommendation. The agency anticipates publishing proposed updates for notice and comment in spring 2020, followed by a final rule.
Recommendation: The Secretary of DHS should take steps to develop and document a plan that fully addresses best practices with regards to reduction of backlogged FOIA requests. (Recommendation 4)

Agency: Department of Homeland Security
Status: Open

Comments: In April 2018, the Department of Homeland Security initiated a department-wide compliance assessment and stated that it plans to use the results of the assessment to help guide the department in identifying best practices and areas of improvement. The department does not have an estimate for when the plan will be complete.
Recommendation: The Secretary of DOI should take steps to develop and document a plan that fully addresses best practices with regards to reduction of backlogged FOIA requests. (Recommendation 7)

Agency: Department of the Interior
Status: Open

Comments: In August 2018, the Department of Interior informed GAO that the department has created a preliminary backlog reduction plan that includes expanding the use of automation tools, expanding the use of interim responses, and closing the Department's 10 oldest requests. Currently, GAO is awaiting a copy of the Department's backlog reduction plan.
Recommendation: The Chair of EEOC should designate a chief FOIA officer at the assistant secretary level or equivalent. (Recommendation 8)

Agency: Equal Employment Opportunity Commission
Status: Open

Comments: GAO is currently awaiting the agency's response to GAO recommendations..
Recommendation: The Chair of EEOC should take steps to develop and document a plan that fully addresses best practices with regards to reduction of backlogged FOIA requests. (Recommendation 9)

Agency: Equal Employment Opportunity Commission
Status: Open

Comments: GAO is currently awaiting the agency's response to GAO recommendations.
Recommendation: The Attorney General of the United States should take steps to develop and document a plan that fully addresses best practices with regards to reduction of backlogged FOIA requests. (Recommendation 11)

Agency: Department of Justice
Status: Open

Comments: In August 2018, the Department of Justice acknowledged that it plans to reexamine its progress and take steps for continued improvement in reducing its backlog. Currently, GAO is awaiting a response from the Department on a publication date.
Recommendation: The Administrator of NASA should provide agency records of final opinions online. (Recommendation 14)

Agency: National Aeronautics and Space Administration
Status: Open

Comments: In August 2018, NASA agreed to provide agency records of final opinions online. NASA noted that final opinions will be provided online as they are issued and released for public posting. To date, the Department has not posted any final opinions.
Recommendation: The Chairman of NTSB should take steps to develop and document a plan that fully addresses best practices with regards to reduction of backlogged FOIA requests. (Recommendation 16)

Agency: National Transportation Safety Board
Status: Open

Comments: In August 2018, NTSB provided a plan that laid out tasks for reducing its backlog. The plan did not, however provide milestones or dates for when these tasks would be completed. GAO is currently waiting for the finalized backlog FOIA plan.
Recommendation: The Director of OMB should designate a chief FOIA officer at the assistant secretary level or equivalent. (Recommendation 18)

Agency: Executive Office of the President: Office of Management and Budget
Status: Open

Comments: GAO is currently awaiting the agency's response to GAO recommendations.
Recommendation: The Director of Pension Benefit Guaranty Corporation should designate a chief FOIA officer at the assistant secretary level or equivalent. (Recommendation 19)

Agency: Pension Benefit Guaranty Corporation
Status: Open

Comments: The Pension Benefit Guaranty Corporation stated that it has designated the deputy director as the chief FOIA officer. It also noted that the director is at the Senior Level. However, this position is not equivalent to the assistant secretary level identified by GAO.
Recommendation: The President of TVA should ensure its FOIA tracking system is compliant with section 508 requirements. (Recommendation 22)

Agency: Tennessee Valley Authority
Status: Open

Comments: In August 2018, TVA provided a response to GAO's recommendation to ensure their FOIA tracking systems is compliant with section 508 requirements. TVA is currently performing an in-depth assessment of their tracking system to identify where updates can be made to ensure 508 compliance. TVA expects the assessment to be completed by the end of January 2020.
Recommendation: The President of the U.S. African Development Foundation should update and publish comprehensive FOIA regulations that inform a requester of limited unusual circumstances fees. (Recommendation 24)

Agency: African Development Foundation
Status: Open

Comments: U.S. African Development Foundation officials have stated that their FOIA regulations are currently under review and expect them to be published in the first half of calendar year 2020.
Freedom of Information Act: Litigation Costs For Justice and Agencies Could Not Be Fully Determined
GAO-16-667, Sep 8, 2016
Director: Valerie Melvin
Phone: (202) 512-6304

2 open recommendations
Display
Recommendation: To provide greater transparency in the reporting of FOIA litigation costs, Congress could consider requiring Justice to provide a cost estimate for collecting and reporting information on costs incurred when defending lawsuits in which the plaintiffs prevailed.

Agency: Congress
Status: Open

Comments: As of February 2020, Congress has not yet considered if it plans to amend FOIA regarding the reporting of costs for defending lawsuits in which the plaintiffs prevailed.
Recommendation: Congress could consider amending the act to require Justice to reflect in its Litigation and Compliance reports, changes in the award of attorneys' fees and costs resulting from the appeals process and settlement agreements between agencies and plaintiffs, if deemed to be cost-effective.

Agency: Congress
Status: Open

Comments: As of February 2020, Congress has not yet considered if it plans to amend FOIA to require Justice to make changes to its Litigation and Compliance reports.
Freedom of Information Act: DHS Should Take Steps to Improve Cost Reporting and Eliminate Duplicate Processing
GAO-15-82, Nov 19, 2014
Director: Melvin, Valerie C
Phone: (202) 512-6304

3 open recommendations
Display
Recommendation: To improve the management of DHS FOIA requests, the Secretary of DHS should direct the Chief FOIA Officer to improve reporting of FOIA costs by including salaries, employee benefits, non-personnel direct costs, indirect costs, and costs for other offices.

Agency: Department of Homeland Security
Status: Open

Comments: As of August 2020, we have followed up with the department to request documentation but have not yet received evidence of DHS's planned actions to address this recommendation.
Recommendation: To improve the management of DHS FOIA requests, the Secretary of DHS should direct the Chief FOIA Officer to direct USCIS and Coast Guard to fully implement the recommended FOIA processing system capabilities and the section 508 requirement.

Agency: Department of Homeland Security
Status: Open

Comments: As of August 2020, we have followed up with the department to request documentation but have not yet received evidence of DHS's planned actions to address this recommendation.
Recommendation: To improve the management of DHS FOIA requests, the Secretary of DHS should direct the Chief FOIA Officer to determine the viability of re-establishing the service-level agreement between the U.S. Citizenship and Immigration Services (USCIS) and U.S. Immigration and Customs Enforcement to eliminate duplication in the processing of immigration files. If the benefits of doing so would exceed the costs, re-establish the agreement.

Agency: Department of Homeland Security
Status: Open

Comments: As of August 2020, we have followed up with the department to request documentation but have not yet received evidence of DHS's planned actions to address this recommendation.