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Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Subject Term: "Federal and state relations"
GAO-17-632, Aug 14, 2017
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: The Department of Health and Human Services (HHS) agreed with this recommendation. In December 2017, HHS communicated its intent to review regulations and enhance its capacity to measure, monitor, and improve care and quality across a number of domains, including MLTSS. As of February 2020, HHS stated that it is developing guidance related to reporting on key information needed to oversee beneficiary access to care. GAO will continue to monitor the department's actions and any steps taken to address this recommendation.
GAO-17-187, Jan 9, 2017
Phone: (202) 512-7114
Agency: Department of Health and Human Services
Status: Open
Comments: HHS provided us with information on its efforts to share information about the temporary reassignment authority throughout the department. However, it is not clear that HHS has routed the temporary reassignment standard operation procedures, which provides instructions on how to request use of the authority and documentation and reporting requirements, with the HHS agencies that are likely to be primarily affected.
Phone: (202) 512-3841
Agency: Environmental Protection Agency
Status: Open
Comments: In correspondence to GAO, EPA reiterated its agreement with this recommendation. EPA also stated that its vision for grants management includes having grant recipients submit performance reports and other information to the agency through a web-based portal. The portal would incorporate capabilities such as key word searches to allow for easier access to performance report information. EPA expected this recommendation to be addressed by its new grants management system (GrantsSolutions). However, in January 2020, EPA officials told us that EPA had ceased its migration to GrantSolutions after determining the long-term costs were unsustainable and that the system lacked fundamental functionality necessary for core grant operations and to maintain appropriate internal controls. EPA is now migrating towards a modernized grants administration and management cloud solution. EPA expects this recommendation to be addressed when the new grants management system is fully implemented. EPA anticipates deployment of the new cloud solution in December 2020.
Agency: Environmental Protection Agency
Status: Open
Comments: In correspondence to GAO, EPA reiterated its general agreement with this recommendation and stated that it will apply it, where appropriate and cost effective, to program-specific databases, not only the Office of Water databases. EPA noted that not all data from program-specific databases may be appropriate for direct electronic transfer to the national performance system; some individual grant data may need to be analyzed before being rolled up into national data. As of December 2018, EPA officials said that continued work on this recommendation is dependent upon EPA's Office of the Chief Financial Officer's deployment of a new performance tracking system and individual program funds for developing systems that interact with it. As of April 2020, GAO is following up with EPA on the status of this recommendation.
Agency: Environmental Protection Agency
Status: Open
Comments: In correspondence to GAO, EPA reiterated its agreement with this recommendation and stated that it will make conforming changes to the implementation guidance for the Environmental Results Order (directive). In December 2018, EPA stated that its existing environmental results directive may be superseded or incorporated into a different policy as part of the agency's migration to a new grants management system (GrantsSolutions). EPA stated that it would incorporate the recommendation into its new policy. However, in January 2020, EPA officials told us that EPA had ceased its migration to GrantSolutions after determining the long-term costs were unsustainable and that the system lacked fundamental functionality necessary for core grant operations and to maintain appropriate internal controls. EPA is now migrating towards a modernized grants administration and management cloud solution. EPA expects this recommendation to be addressed when the new grants management system is fully implemented. EPA anticipates deployment of the new cloud solution in December 2020.
Agency: Environmental Protection Agency
Status: Open
Comments: In correspondence to GAO, EPA reiterated its agreement with this recommendation and stated that it will make conforming changes to existing policy. In December 2018, EPA stated that its existing policies may be superseded or incorporated into different policies as part of the agency's migration to a new grants management system (GrantsSolutions). EPA stated that it would incorporate the recommendation into its new policy. However, in January 2020, EPA officials told us that EPA had ceased its migration to GrantSolutions after determining the long-term costs were unsustainable and that the system lacked fundamental functionality necessary for core grant operations and to maintain appropriate internal controls. EPA is now migrating towards a modernized grants administration and management cloud solution. EPA expects this recommendation to be addressed when the new grants management system is fully implemented. EPA anticipates deployment of the new cloud solution in December 2020.
Agency: Environmental Protection Agency
Status: Open
Comments: In correspondence to GAO, EPA reiterated its general agreement with this recommendation. However, EPA emphasized that identifying and deploying appropriate data quality controls is a long-term effort subject to budgetary considerations, completion of its new grants management system, and extensive collaboration with internal and external stakeholders. EPA officials said that the agency expected this recommendation to be addressed by its new grants management system (GrantsSolutions). However, in January 2020, EPA officials told us that EPA had ceased its migration to GrantSolutions after determining the long-term costs were unsustainable and that the system lacked fundamental functionality necessary for core grant operations and to maintain appropriate internal controls. EPA is now migrating towards a modernized grants administration and management cloud solution. EPA expects this recommendation to be addressed when the new grants management system is fully implemented. EPA anticipates deployment of the new cloud solution in December 2020.
GAO-16-575, Jun 8, 2016
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: As of January 2020, FHWA has not determined what actions, if any, it plans to take to address this recommendation. During 2019, FHWA officials stated that the agency was planning, in consultation with state departments of transportation, to establish a mechanism for third party verification of results from crash-test labs. The initial plan was to work with an outside organization that would assume responsibility for third party verification by mid to late 2020. This outside organization was to be responsible for developing guidelines with respect to lab independence and dealing with cases where a testing lab and a hardware developer are owned by the same parent company. According to FHWA officials, while the agency engaged with two outside organizations, it has not been able to establish a mechanism for third party verification of results through an outside organization and is considering additional options. As a result, FHWA is re-evaluating actions to address this recommendation.
Agency: Department of Transportation
Status: Open
Comments: As of January 2020, FHWA has not determined what actions, if any, it plans to take to address this recommendation. During 2019, FHWA officials stated that the agency was planning, in consultation with state departments of transportation, to establish a mechanism for third party verification of results from crash-test labs. The initial plan was to work with an outside organization that would assume responsibility for third party verification by mid to late 2020. According to FHWA officials, while the agency engaged with two outside organizations, it has not been able to establish a mechanism for third party verification of results through an outside organization and is considering additional options. As a result, FHWA is re-evaluating actions to address this recommendation.
Agency: Department of Transportation
Status: Open
Comments: As of January 2020, FHWA officials stated that the agency expects the pilot program report to be issued in December 2020, but it will not report results because the sample sizes were too small. In addition, officials told us that no further research into in-service performance evaluations are planned.
GAO-16-278, Mar 10, 2016
Phone: (202) 512-8678
Agency: Congress
Status: Open
Comments: As of March 2020, Congress has not taken action on this matter.
GAO-16-238, Feb 2, 2016
Phone: (202) 512-7114
Agency: Department of Health and Human Services
Status: Open
Comments: As of July 2019, HHS officials reported that they are waiting for a policy decision from leadership concerning non-emergency medical transportation. GAO will continue to monitor and update the status of this recommendation.
GAO-16-37, Nov 23, 2015
Phone: (202) 512-3841
Agency: Executive Office of the President
Status: Open
Comments: As of January 2020, the Executive Office of the President has yet to take action in response to this recommendation.
Agency: Executive Office of the President
Status: Open
Comments: As of January 2020, the Executive Office of the President has yet to take action in response to this recommendation.
GAO-16-2, Oct 19, 2015
Phone: (617) 788-0580
Agency: Congress
Status: Open
Comments: As of February 2020, Congress has not taken legislative action on this issue.
GAO-16-53, Oct 16, 2015
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: The Department of Health and Human Services (HHS) has taken some steps to improve the accuracy of Medicaid eligibility determinations, as GAO recommended in October 2015, but has not yet conducted a systematic review of federal eligibility determinations. In July 2017, HHS issued its final rule on the Payment Error Rate Measurement (PERM) program, and stated that it would include reviews of federal eligibility determinations in states that have delegated that authority. In December 2017, HHS provided information noting that the first cycle of the revised PERM includes two states where there were federal eligibility determinations. However, as HHS confirmed in December 2019, the random sample of eligibility determinations reviewed in the first cycle of the revised PERM did not include any federal eligibility determinations. As such, the PERM has not systematically reviewed federal determinations, and we maintain that further reviews are needed to help ensure that only individuals eligible for Medicaid are receiving benefits. We will continue to monitor HHS to determine if HHS is ascertaining the accuracy of federal eligibility determinations and taking corrective action where necessary.
GAO-15-322, Apr 10, 2015
Phone: (202) 512-7114
including 1 priority recommendation
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In November 2019, CMS issued a proposed rule that the agency said would promote state accountability, improve federal oversight, and strengthen the fiscal integrity of the Medicaid program. Among other things, the proposed rule would require states to report supplemental payments made to individual providers; furthermore, it would require states to include the National Provider Identifier (NPI) number-a unique 10-digit identification number assigned to health care providers. GAO will continue to monitor the status of the proposed rule and will review a final rule, if one is issued, to determine the extent it addresses the recommendation.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Priority recommendation
Comments: In November 2019, CMS issued a proposed rule that the agency said would require states to demonstrate to CMS that supplemental payments to individual providers are economical and efficient and also require states to end and then seek CMS approval to renew supplemental payments every three years. GAO will monitor the status of the proposed rule and will review a final rule, if one is issued, to determine the extent to which it addresses the recommendation.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In November 2019, CMS issued a proposed rule that the agency said would require states to demonstrate to CMS that supplemental payments to individual providers are economical and efficient and also require states to end and then seek CMS approval to renew supplemental payments every three years. GAO will monitor the status of the proposed rule and will review a final rule, if one is issued, to determine the extent to which it addresses the recommendation.
GAO-14-740, Sep 19, 2014
Phone: (202) 512-4431
including 1 priority recommendation
Agency: Department of Transportation
Status: Open
Priority recommendation
Comments: DOT concurred with this recommendation. To fully implement this recommendation, DOT should complete and issue a National Freight Strategic Plan. As part of the development of the National Freight Strategic Plan, DOT should articulate the federal role, objectives, and goals in mitigating local congestion caused by national freight movements. DOT stated that it is continuing work on the National Freight Strategic Plan and intends to release the plan in 2020.
GAO-12-16, Dec 8, 2011
Phone: (202) 512-7022
Agency: Congress
Status: Open
Comments: As of September 2020, Congress had not taken actions to clarify the provisions we had noted within the Liability Risk Retention Act as causing some uncertainty among risk retention groups and state insurance regulators.
GAO-12-38, Nov 10, 2011
Phone: (202)512-4931
Agency: Congress
Status: Open
Comments: As of September 2020, no legislation had been enacted. GAO has testified on at least one bill that had been introduced in the Congress that would implement this Matter for Congressional Consideration. On February 10, 2016, GAO testified on considerations related to the Medicaid funding formula. See Medicaid: Changes to Funding Formula Could Improve Allocation of Funds to States GAO-16-377T January 26, 2016. We also cited this report in our discussion on Medicaid funding during economic downturns in Medicaid: Key Policy and Data Considerations for Designing a Per Capita Cap on Federal Funding (GAO-16-726). We cited this Matter in Opportunities to Improve the Federal Recovery and Response Efforts (GAO-20-625) and in COVID-19: Brief Update on Initial Federal Response to the Pandemic (GAO-20-708).
GAO-11-703, Sep 7, 2011
Phone: (202)512-3000
Agency: Department of Transportation
Status: Open
Comments: FHWA has taken initial steps to implement a mechanism for state oversight, which includes collecting program implementation information from each state. FHWA plans to convene a working group to review this information and provide feedback to states on their programs. FHWA officials then anticipate sharing best practices and essential requirements for the program through webinars and other technical assistance. As of August 2019, FHWA has gathered information from states and is in the early stages of implementing this oversight mechanism.
GAO-11-381, Jun 17, 2011
Phone: (202)512-9338
including 1 priority recommendation
Agency: Environmental Protection Agency
Status: Open
Priority recommendation
Comments: As of July 2020 there has been no change in the status of this recommendation. EPA, as of September 2019, had not resumed data verification audits to routinely evaluate the quality of the data states provide to the agency. The Safe Drinking Water Information System (SDWIS) Prime and the Compliance Monitoring Data Portal (CMDP) will replace the data verification audits in the future. EPA has made SDWIS Prime available through incremental interim releases to state drinking water agencies for exploring and testing but does not expect to fully release it until mid-2020. However, as of August 2019, SDWIS Prime was unavailable while EPA awaited progress on the SDWIS Modernization Project plan. According to EPA, the CMDP will enable utilities and laboratories to report data electronically to primacy agencies with fewer errors and in a more efficient manner; but it is not clear when it will be fully operational. According to data provided by EPA in September 2019, 10 states were using CMDP to varying degrees. EPA information identified another 6 states that plan to transition to CMDP between September and December 2019, 2 states that plan to transition in 2020, and 12 others that may transition in the future. In the meantime, EPA indicated that the agency will complete nine file reviews in 2019 to verify data in agencies that do not currently use CMDP. EPA's actions may improve its ability to oversee states' implementation of the act and provide more complete and accurate information on compliance, but because EPA's systems to replace data verification audits are not yet fully in place, we are keeping this recommendation open.
Agency: Environmental Protection Agency
Status: Open
Comments: As of July 2020 there has been no change in the status of this recommendation. EPA is developing the Safe Drinking Water Information System (SDWIS) Prime, with several efforts underway as of September 2019 as we noted under recommendation 1, but until it is fully operational, EPA will not be able to work with states to establish a national goal for the quality of monitoring violations. EPA noted in 2017 that it expected SDWIS Prime to enable the agency and primacy agencies to better understand the nature of system violations and consider developing goals for monitoring and reporting violations. However, according to EPA, SDWIS Prime will not be released until mid-2020. EPA indicated plans to modify the Annual Public Water System Supervision (PWSS) Program Review requirements but the agency states that it is dependent on approval by the Office of the Inspector General. Despite the ongoing delays to address the call in the recommendation for establishing new goals, we are keeping this recommendation open while EPA continues its efforts to implement SDWIS Prime.
GAO-11-280, Apr 7, 2011
Phone: (202)512-7043
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: HHS concurred with this recommendation. In November 2014, CMS officials reported that the agency's Survey and Certification Group was in the early stages of a planned multi-year review of all of its business processes, including those related to nursing home complaint investigations. Officials stated that, as part of that review, agency staff would seek to provide clarification on all aspects of the complaint process, including what it means to substantiate a complaint. In July 2019 CMS officials said some actions have been taken and that they would forward us information. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In November 2014, CMS officials reported that the fiscal year 2014 protocol for assessment of state agency performance includes a new measure that tracks how soon after the completion of a complaint investigation a state agency uploads data from that investigation to CMS's complaint tracking system. However, the protocol does not call for assessment of the number of days by which state survey agencies miss the deadlines for some complaint investigations--a measure that we suggested could provide a more comprehensive picture of state agency performance. In July 2019 CMS officials said some actions have been taken and that they would forward us information. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: HHS agreed that CMS needed to take steps to strengthen and increase accountability of state survey agencies' management of nursing home complaints. In November 2014, CMS officials reported that while they believed the CMS State Operations Manual, which specifies procedures for addressing complaints, provides significant guidance regarding the information that state agencies should convey to complainants at the close of an investigation, they would review the guidance to identify any needed changes. In July 2019 CMS officials said some actions have been taken and that they would forward us information. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: HHS agreed that CMS needed to take steps to strengthen and increase accountability of state survey agencies' management of the nursing home complaints process and stated that CMS would provide clarification and guidance to states to ensure complaints were prioritized at the appropriate level. However, in CMS's fiscal year 2014 protocol for assessment of state agency performance, the prioritization standard still required only that complaints be assigned a priority level at or above the level assigned by CMS reviewers. We remain concerned that defining the standard this way may create an incentive for survey agencies to prioritize some complaints at a higher level than is warranted--which could increase workload and potentially jeopardize the timeliness of investigations that warrant the higher priority level. In July 2019 CMS officials said some actions have been taken and that they would forward us information. We will update the status of this recommendation when we receive additional information.
GAO-11-293R, Apr 5, 2011
Phone: (206)287-4820
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In August 2019, CMS stated that the agency's long-term plan is to use the Transformed Medicaid Statistical Information System (T-MSIS) to analyze information on children's receipt of Early and Periodic Screening, Diagnostic and Treatment (EPSDT) services. As of June 2020, CMS had developed a new CMS-416 reporting form that gives states the option of having CMS calculate the measures for the report using T-MSIS. CMS stated that it intends to implement this option for states for fiscal year 2020 CMS-416 reports, which are due in April 2021. As of August 2020, the new CMS-416 form was undergoing Paperwork Reduction Act review. CMS is also exploring using T-MSIS to generate the Core Set of Children's Health Care Quality Measures for Medicaid and CHIP, some of which are included in the CHIP annual report. As of June 2020, CMS had begun a pilot test to generate five of the Core Set measures using 2018 T-MSIS data. GAO considers this recommendation open and will continue to monitor CMS's progress towards its long-term goal of using T-MSIS to monitor children's receipt of EPSDT services.
GAO-09-871, Sep 9, 2009
Phone: (202) 512-3000
Agency: Department of Housing and Urban Development
Status: Open
Comments: On November 30, 2009, we received a response from HUD stating that actions were planned or underway to address this and the other recommendation in this report. As of July 2019, we are reviewing additional documentation provided by DOT and HUD on actions they have taken.
Agency: Department of Transportation: Federal Transit Administration
Status: Open
Comments: On November 30, 2009, we received a response from HUD stating that actions were planned or underway to address this and the other recommendation in this report. As of July 2019, we are reviewing additional documentation provided by DOT and HUD on actions they have taken.
GAO-08-400, Mar 6, 2008
Phone: (202)512-8984
Agency: Congress
Status: Open
Comments: As of November 2019, Congress has not yet acted on this recommendation. The Fixing America's Surface Transportation Act (FAST Act; P.L. 114-94), signed into law in December 2015, is due to be reauthorized in fiscal year 2021.
Agency: Congress
Status: Open
Comments: As of November 2019, Congress has not yet acted on this recommendation. The Fixing America's Surface Transportation Act (FAST Act; P.L. 114-94), signed into law in December 2015, did not address the current imbalance between federal surface transportation revenues and spending. The Act is due to be reauthorized in fiscal year 2021.
GAO-08-87, Jan 31, 2008
Phone: (212) 512-3000
Agency: Congress
Status: Open
Comments: As of April 2020, there had been no legislation introduced to require HHS to improve the Medicaid demonstration review process. However, HHS has taken some action to address some aspects of GAO's recommendation. CMS established new policies that addressed certain problems GAO had identified and issued written guidance on the process and criteria used to approved states' proposed spending limits. Not all problems identified by GAO were addressed by the new CMS policy, thus legislation to require HHS to improve the Medicaid demonstration review process, as GAO recommended in January 2008, continues to be a viable matter for consideration.
Agency: Congress
Status: Open
Comments: As of April 2020, Congress had not passed legislation in response to our matter for congressional consideration.
GAO-07-214, Mar 30, 2007
Phone: (202)512-3000
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS has taken steps to provide states with specific and written explanations regarding agency determinations on whether various arrangements for financing the nonfederal share of Medicaid payments are allowable and making those determinations available to states and interested parties. In November 2019, CMS issued a proposed rule that the agency said would promote state accountability, improve federal oversight, and strengthen fiscal integrity of the Medicaid program. The proposed rule would establish new policies and codify existing policies related to the sources of funds that states use to finance the nonfederal share of Medicaid payments. For example, the rule is intended to provide CMS and states with better information and guidance to identify existing and emerging state financing issues, provide more clarity on allowable financing arrangements and promote state accountability. GAO will continue to monitor the status of the proposed rule, as well as review a final rule, if one is issued, to determine the extent to which it addresses the recommendation.
GAO-07-245, Feb 23, 2007
Phone: (202)512-6570
Agency: Congress
Status: Open
Comments: As of November 2019, Congress has not yet taken action on this recommendation. The Emergency Relief Program is due to be reauthorized in 2020.
Agency: Congress
Status: Open
Comments: As of November 2019, Congress has not yet taken action on this recommendation. The Emergency Relief Program is due to be reauthorized in 2020.
GAO-06-347, Apr 14, 2006
Phone: 2025166906
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: The Office of Management and Budget (OMB) concurred with this recommendation. Since the issuance of the GAO report, OMB has made several revisions to its OMB Circular No. A-123, Appendix C "Requirements for Effective Measurement and Remediation of Improper Payments." The latest revision is dated June 26, 2018. The intent of OMB Circular No. A-123, Appendix C, is to ensure that federal agencies focus on prevention and have the proper incentives to improve their improper payment rates. In August 2020, OMB provided us its improper payment guidance on sampling and estimation in place at the time of the GAO audit. Based on this documentation, we sent a follow-up request to OMB for additional information. We are currently waiting to hear back from OMB so we can continue with our review. We will continue to monitor the agency's actions to address this recommendation.
GAO-02-817, Jul 12, 2002
Phone: (202)512-7059
including 1 priority recommendation
Agency: Department of Health and Human Services
Status: Open
Priority recommendation
Comments: As of January 2020, the Department of Health and Human Services (HHS) had taken some action to address GAO's 2002 recommendation. In August 2018, HHS issued written guidance through a State Medicaid Directors Letter documenting four key changes it made in 2016 to its budget neutrality policy. These changes addressed some, but not all of the questionable methods GAO identified in its reports. To fully address this recommendation, HHS should also address these other questionable methods, such as setting demonstration spending limits based on hypothetical costs-what the state could have paid-rather than payments actually made by the state. GAO has found that the use of hypothetical costs has the potential to inflate spending limits and thus threatens budget neutrality of demonstrations