Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Emergency preparedness"
GAO-20-525, Jun 18, 2020
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Office of the Assistant Secretary for Preparedness and Response
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Office of the Assistant Secretary for Preparedness and Response
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Office of the Assistant Secretary for Preparedness and Response
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Office of the Assistant Secretary for Preparedness and Response
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Office of the Assistant Secretary for Preparedness and Response
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-294, Feb 6, 2020
Phone: (202) 512-2834
Agency: Federal Communications Commission
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-85, Nov 13, 2019
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-526, Sep 19, 2019
Phone: (202) 512-7215
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation. The department considers this issue to be resolved because FEMA established a working group in 2018 that reports on performance metrics and corrective actions and improvement plans. As part of that mission they are establishing a reporting system for emergency support function (ESF) coordinators to provide monthly updates on implementing corrective actions and validating improvements through exercises. We agree that these actions are important parts of effectively overseeing and evaluating ESF activities and results. However, while these efforts may address the responsibilities of ESF agencies, they may overlook the overall leadership roles of ESF agencies. To fully implement this recommendation, DHS and FEMA would need to demonstrate there is a process for reviewing the structure of ESF leadership roles on a regular basis.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS and FEMA concurred with this recommendation. In their June 2020 update, FEMA said it would address this recommendation through the Individual Assistance Mass Care unit within the Office of Response and Recovery. The Individual Assistance Mass Care unit will conduct a strategic review of existing guidance and protocols related to the development of written agreements. FEMA will coordinate the review with state, local, territorial, and tribal governments (SLTT), regional staff, and other key stakeholders, and will identify common challenges encountered during the coordination process. FEMA will then develop recommendations based on stakeholder feedback and will prepare language accordingly for use in the next update of the Individual Assistance Program and Policy Guidance. FEMA anticipates that it will begin preparing language by March 31, 2021. When this language is complete we will close the recommendation.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS and FEMA agreed with this recommendation. In June 2020, FEMA said it plans to conduct a virtual Partnership Day meeting (to occur in increments throughout the month of July) to enable voluntary organizations to exchange information, to network and to support ongoing operations. When FEMA provides evidence that this has taken place, we will close the recommendation.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS and FEMA did not concur with this recommendation. The agencies said implementing this recommendation would increase the burden on grantees and could put certain communities at a disadvantage because grantees cannot control which partners participate. In addition, DHS and FEMA said that because capabilities assessments are not limited to mass care, such a requirement may have unintended consequences for other partners. FEMA plans to continue working with the mass care community to identify the best solution, including encouraging collaboration at all levels of government. Our recommendation specifies that FEMA should require grantees to solicit information from key mass care partners and to identify these partners in their submission. We recognize that grantees cannot compel partners to participate, but they can, at a minimum, invite such partners to participate in the process. We continue to believe that grantees should be required to make an effort to include mass care providers in developing their mass care capability assessments, as this is vital for developing high quality assessments. FEMA has emphasized the importance of having an active relationship and ongoing communication with key partners before disasters strike. In its Strategic Plan, FEMA states that pre-disaster coordination and communication among partners is critical to improve response and recovery outcomes. Thus, we do not believe it would be an undue burden to reach out to such partners as part of the capability assessment process.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS and FEMA concur with this recommendation and will take steps to address it, although they didn't specify their plans.
Agency: American Red Cross
Status: Open
Comments: The Red Cross agreed with this recommendation. The organization noted several ongoing activities to engage such community groups and said it intends to continue expanding outreach, data-sharing, and engagement initiatives.
GAO-18-233, Jan 23, 2018
Phone: (617) 788-0580
Agency: Department of Homeland Security
Status: Open
Comments: In early 2020, the federal government created the schoolsafety.gov clearinghouse website to compile and publicize emergency preparedness resources from across multiple agencies including the Departments of Education, Homeland Security, and Justice. The website houses key emergency preparedness resources we identified during our work as well as newer information that was not part of our review, such as guidance related to the Coronavirus Pandemic. DHS issued a press release when the website was launched, but does not prominently publicize it on it website, including on its webpages that are specifically focused on colleges and universities. We will monitor the agency's efforts to publicize these resources and consider closing it at that time.
Agency: Department of Justice
Status: Open
Comments: In early 2020, the federal government created the schoolsafety.gov clearinghouse website to compile and publicize emergency preparedness resources from across multiple agencies including the Departments of Education, Homeland Security, and Justice. The website houses key emergency preparedness resources we identified during our work as well as newer information that was not part of our review, such as guidance related to the Coronavirus Pandemic. DOJ issued a press release when the website was launched, but does not prominently publicize it on it website, including on its webpages that are specifically focused on colleges and universities. We will monitor the agency's efforts to publicize these resources and consider closing it at that time.
GAO-17-377, Sep 6, 2017
Phone: (202) 512-6304
including 1 priority recommendation
Agency: Department of Health and Human Services
Status: Open
Comments: Officials have previously acknowledged that a public health situational awareness network capability is important for identifying, processing, and comprehending data in real-time and stated that such a capability requires coordination and participation from numerous federal entities, including numerous HHS's operating divisions. However, as of January 2020, GAO has not received any information demonstrating progress made to implement our recommendation. Further, HHS has not provided us with a plan of action describing how they would implement the recommendation. Until steps are taken to implement our recommendation, HHS may not make the progress needed to establish an electronic public health situational awareness network capability mandated by PAHPRA in 2013 and the Pandemic and All-Hazards Preparedness and Advancing Innovation Act of 2019.
Agency: Department of Health and Human Services
Status: Open
Comments: Officials have previously acknowledged that a public health situational awareness network capability is important for identifying, processing, and comprehending data in real-time and stated that such a capability requires coordination and participation from numerous federal entities, including numerous HHS's operating divisions. However, as of February 2020 agency officials have not indicated whether or not they concur with the recommendation, nor have they taken any action or provided a plan of action describing how they would implement the recommendation. Until steps are taken to implement our recommendation, HHS may not make progress toward establishing an electronic public health situational awareness network capability mandated by PAHPRA in 2013 and in the Pandemic and All-Hazards Preparedness and Advancing Innovation Act of 2019 .
Agency: Department of Health and Human Services
Status: Open
Priority recommendation
Comments: In HHS' Public Health and Social Services Emergency Fund's fiscal year 2021 budget justification-which includes the Office of the Assistant Secretary for Preparedness and Response-the agency stated it "concurred" with this recommendation. However, as of February 2020, GAO has not received any information demonstrating progress made to implement our recommendation. Until then, HHS may continue to lack the necessary progress needed in order to establish an electronic public health situational awareness network capability mandated by PAHPRA. To address this recommendation, HHS needs to direct the Assistant Secretary for Preparedness and Response to conduct all IT management and oversight processes related to the establishment of the network in accordance with Enterprise Performance Life Cycle Framework guidance.
GAO-17-200, Feb 7, 2017
Phone: (202) 512-7215
Agency: Department of Homeland Security
Status: Open
Comments: FEMA agreed with this recommendation and FEMA's Office of Disability Integration and Coordination (ODIC) is in the process of establishing a working group that will clarify and codify the roles, responsibilities, and expectations among the various agency offices and personnel involved in carrying out the agency's disability integration mission. In January 2018, FEMA reported that it had created Regional Integration Teams in the regions to improve the efficiency and efficacy of mission delivery. In August 2018, ODIC reported its goal to meet with Regional Administrators and other senior leaders across the agency by the end of CY 2018 to refine the role for disability integration staff. The reported intent of refining the role is to better align it with the FEMA Administrator's goal of empowering emergency managers in states, localities, tribes, and territories. In June 2019, ODIC officials reported plans to convene a workgroup to examine the role of the Regional Disability Integration Specialist, including their reporting chain and their roles and responsibilities in each of FEMA's ten regions. The workgroup will meet over two months and develop recommendations to be considered by FEMA's Chief of Staff by August 23, 2019. GAO is encouraged by FEMA's efforts to engage Regional Administrators and other senior leaders in its refinement of the role of disability integration staff, and awaits evidence of FEMA establishing documentation of the agency's procedures for carrying out its disability integration mission.
Agency: Department of Homeland Security
Status: Open
Comments: FEMA agreed with this recommendation and reported that it will work with its regional staff to map potential training participants in each state and set goals for delivery of the course to state and local emergency managers. The agency also reported that it may be able to use data in the State Preparedness Report and states' self-reporting on the need for training on integrating the needs of people with access and functional needs into emergency management. As of January 2018, the Office of Disability Integration and Coordination reported plans to hire a permanent staff person to review, assess, and recommend how FEMA should incorporate disability into all internal and external training. In August 2018, FEMA reported hiring a new Program and Policy Branch Chief in July 2018, and noted that this individual will formulate a plan to incorporate the needs of people with disabilities into internal and external training over several weeks. However, FEMA did not address whether this individual will seek information about the potential pool of external participants, or set goals for the number of state and local emergency managers who could participate in external training. FEMA also reported providing just-in-time training in the field to support field staff in providing services to people with disabilities. The agency anticipates completing these efforts by December 31, 2019 and we will consider closing this recommendation when the agency can document it has addressed the recommendation.
GAO-17-187, Jan 9, 2017
Phone: (202) 512-7114
Agency: Department of Health and Human Services
Status: Open
Comments: HHS provided us with information on its efforts to share information about the temporary reassignment authority throughout the department. However, it is not clear that HHS has routed the temporary reassignment standard operation procedures, which provides instructions on how to request use of the authority and documentation and reporting requirements, with the HHS agencies that are likely to be primarily affected.
GAO-17-91, Nov 17, 2016
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: DOT published the Oil Spill Response Plans and Information Sharing for High-Hazard Flammable Trains final rule in February 2019. As of September 2020, PHMSA indicated that it wanted to close out the recommendation by adding 2 questions to the Hazardous Materials Emergency Preparedness grant application asking SERCs whether they receive information on High-Hazard Flammable Train operations and whether they are disseminating this information to local planning entities. OMB is currently reviewing the additional information request. We will continue to monitor DOT's efforts to address the recommendation.
GAO-16-476, May 26, 2016
Phone: (202) 512-6806
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, to achieve greater integration of FEMA's field leadership components, FEMA's Field Operations Directorate (FOD) convened a Field Leadership Working Group of senior subject matter experts to conduct a mission analysis of FEMA's Field Leadership function (which includes Federal Disaster Recovery Coordinators as well as Federal Coordinating Officers and Incident Management Assistance Teams team leads). According to FEMA, the Working Group was preparing a Field Leader Manual (FLM) for review by FOD leadership. FEMA officials told us that the 2018 Hurricane season led to the deployment of many of FEMA's FOD leaders. These deployments allowed FOD leaders to experience first-hand the connection between regional implementation plans and FDRC performance plans and FEMA said that this knowledge is being integrated into edits of the FLM. In February 2020, FEMA told us that the FOD leadership responsible for the oversight of FDRCs is still determining the timeline to update the FLM based on a realignment of the Field Leadership Cadre. This update will integrate the Federal Coordinating Officers (FCOs) and FDRCs into a single FCO title with professional development specializations in response or recovery. This integration will support all FCOs in having a common baseline of training and experience in both response and recovery. In an August 2020 update, FEMA stated that while they continue to work toward implementing this recommendation, the FOD is currently focused on COVID-19 response efforts and planning for a more severe than average hurricane season. We will continue to monitor FEMA's efforts to see what additional actions the agency takes in response to this recommendation.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, the Field Leadership Working Group will implement the elements of this recommendation alongside efforts to clarify the role of the regional National Disaster Recovery Framework implementation plans. FEMA told us that the 2018 Hurricane season led to the deployment of many of FEMA's field leaders and these deployments allowed leaders to experience first-hand the connection between FDRC performance expectations and FEMA's organizational goals. According to FEMA, this knowledge is being integrated into edits of the Field Leader Manual (FLM). In February 2020, FEMA told us the FOD leadership responsible for the oversight of FDRCs is working with their partners in FEMA's Recovery and Resilience sections, as well as with the Regions to define performance expectations for steady-state recovery planning and preparedness under the NDRF. This will include identifying who is functionally accountable for these activities, any gaps, and best practices across Regions. In an August 2020 update, FEMA stated that while they continue to work toward implementing this recommendation, the FOD is currently focused on COVID-19 response efforts and planning for a more severe than average hurricane season. We will continue to monitor FEMA's efforts to see what additional actions the agency takes in response to this recommendation.
GAO-16-418, Apr 15, 2016
Phone: (202) 512-5431
Agency: Department of Defense
Status: Open
Comments: DOD concurred with the recommendation. As of May 2020, DOD did state that the statutory requirement is for the department to provide information on the status of the prepositioned stocks as of the end of the fiscal year in its fiscal year 2019 prepositioning report, the most recent annual report. Also, DOD had an explanation that the reconstitution funding data may continue to be refined after the report's submission in the report. However, the report did not identify significant changes reported in the reconstitution data from year to year or provide explanations as to the reasons for the changes. In May 2020, DOD stated it would consider adding information in future reports about whether the reconstitution data changed and associated explanations. We will keep this recommendation open pending our review of the fiscal year 2020 prepositioning report.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with the recommendation. At the time our report was issued, DOD stated that it would re-evaluate the need to perform risk assessments for prepositioned war reserve material during the update of DOD Instruction 3110.06 War Reserve Policy document, and that it will determine whether changes are needed in the Chairman of the Joint Chiefs of Staff risk assessment process. However, as of May 2020, DOD had not included information regarding when and how risk assessments should be performed in its DOD Instruction 3110.06 War Reserve Policy document, which it last revised in January 2019. Nor has DOD included this information in it Chairman of the Joint Chiefs of Staff Instruction 4310.10E, which it last revised in January 2020. In May 2020, DOD stated it would consider issuing a Guidance Memorandum--to supplement existing policy--that clarifies when and how risk assessments should be performed. We will continue to monitor DOD's efforts in this area.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. However, as of May 2020, DOD had no section that identifies omitted prepositioned stock information or indicates where that information can be found in its fiscal year 2019 prepositioning report, the most recent annual report.
GAO-16-87, Feb 5, 2016
Phone: (404) 679-1875
Agency: Department of Homeland Security
Status: Open
Comments: In August 2019, FEMA provided an update on the status of actions taken in response to our report. As of April 2019, FEMA stated that they are continuing to work on two actions. One, the development of a new organizational structure. FEMA is still refining and assessing the impact of the new IMAT structure. Two, in April 2019, FEMA delivered a new IMAT Program Orientation to nineteen new IMAT members. FEMA plans to analyze the impact of these changes along with attrition information. It plans to develop a high-level blueprint of the actions taken by FEMA to better manage the IMAT program and retain staff. Until completion of the action items, this recommendation will remain open. FEMA officials plan to provide a status update and finalize their efforts by September 2019. As of July 2020, FEMA officials have not completed steps to implement a revised IMAT structure. FEMA anticipates completing several actions by September 2020 and finalizing their plan by December 2020. However, due to COVID-19, the agency may face additional delays in doing so.
GAO-16-167, Dec 16, 2015
Phone: (202) 512-2834
Agency: Federal Communications Commission
Status: Open
Comments: As of April 2020, FCC officials said they are exploring options to address this recommendation and hope to have it implemented in fiscal year 2020.
GAO-16-127, Dec 16, 2015
Phone: (202) 512-2834
including 1 priority recommendation
Agency: Department of Transportation
Status: Open
Priority recommendation
Comments: The Department of Transportation (DOT) has not developed a national aviation-preparedness plan to respond to communicable disease threats from abroad. In June 2020, we urged Congress to take legislative action to require the Secretary of Transportation to work with relevant agencies and stakeholders to develop a national aviation-preparedness plan to limit the spread of communicable disease threats, and minimize travel and trade impacts (see GAO-20-625). GAO's periodic updates on the CARES Act of 2020 provide information about actions taken by Congress to address this matter. DOT partially concurs with our recommendation and agrees that an aviation preparedness plan is needed, but continues to suggest that the Department of Health and Human Services (HHS) and the Department of Homeland Security (DHS) have responsibility for communicable disease response and preparedness planning, respectively, and that these departments should lead any efforts to address planning for communicable disease outbreaks, including for transportation. In the absence of a national aviation-preparedness plan, DOT officials point to ongoing efforts to engage with interagency partners at DHS and HHS, as well as industry stakeholders, to better collaborate on communicable disease response and preparedness as they relate to civil aviation. For example, in July 2020, DOT, HHS, and DHS issued guidance to airports and airlines for implementing measures to mitigate public health risks associated with COVID-19. While this guidance is a positive step, DOT has not yet taken action to develop an aviation preparedness plan for future communicable disease threats that incorporate such things as protocols for responding to the threat and coordination among stakeholders.
GAO-14-274, May 19, 2014
Phone: (202) 512-9345
Agency: Department of Labor
Status: Open
Comments: On December 9, 2013, OSHA issued a Request for Information seeking, among other things, comments on potential revisions to its Process Safety Management standard and its Explosives and Blasting Agents Standard. The Request for Information specifically invited comments on safe work practices for storing, handling, and managing ammonium nitrate and on regulatory requirements to improve its approach to preventing the hazards associated with ammonium nitrate. As of July 2017, OSHA reports it has completed a Small Business Regulatory Flexibility Review Act panel to gather feedback from small businesses on updating its Process Safety Management (PSM) regulation. During the panel, the agency discussed the option of adding ammonium nitrate to the list of chemicals covered by PSM and collected comments. As of June 2018, the PSM rulemaking is on the regulatory agenda under Long Term Action. According to OSHA officials, the agency will continue to collect comments on the option of adding ammonium nitrate to the list of highly hazardous chemicals covered by the PSM regulations as dictated by the rulemaking process. We will close this recommendation when OSHA decides what action to take as a result of the rulemaking process.
Agency: Environmental Protection Agency
Status: Open
Comments: In January 2017, EPA issued a final rule to modify its Risk Management Program (RMP) regulations. The agency decided not to propose any revisions to the list of regulated substances and therefore, did not address ammonium nitrate in the revised regulations.
Agency: Department of Labor
Status: Open
Comments: OSHA previously (December 3, 2014) issued guidance to Regional Administrators to assist OSHA officials in enforcing the ammonium nitrate storage requirements in the Explosives and Blasting Agents Standard. In addition, on December 9, 2013, OSHA issued a Request for Information (RFI) seeking, among other things, comments on potential revisions to the Explosives and Blasting Agents Standard, which includes ammonium nitrate storage requirements. According to OSHA officials, the agency discussed the option of adding ammonium nitrate to the list of chemicals covered by the Process Safety Management (PSM) regulations and collected comments. As of June 2018, the PSM rulemaking is on the regulatory agenda under Long-Term Action. We will close this recommendation when the agency decides what action to take as a result of the rulemaking process.
GAO-13-278, Mar 22, 2013
Phone: (202)512-3407
Agency: Department of Health and Human Services
Status: Open
Comments: Since we examined the HPP and PHEP cooperative agreements in 2012, ASPR had developed few targets for the HPP program measures or their corresponding indicators that were contained in the HPP performance measurement guidance documents issued for Budget Periods (BP) 2-5, ending June 30, 2017. Additionally, the new HPP performance measure implementation guidance for the 5-year project cycle from 2017-2022 introduces 28 performance measures, with few having targets; the guidance notes that corresponding goals or targets may be set at a later date after data from the first budget period of this new project cycle has been reviewed. Regarding PHEP, CDC had developed performance targets for about half of the performance measures as of the PHEP BP5 performance measurement guidance (BP5 ended June 30, 2017). These performance measures generally remain the same, with existing targets, for BP1 (July 1, 2017-June 30, 2018) of the new 5-year budget cycle. GAO recognizes that it may not be appropriate to develop performance targets for every performance measure depending on the desired process or outcome; however, both agencies still have work to do in this area. In November 2017, both ASPR and CDC officials noted that they could not commit to setting consistent targets with incremental milestones over a budget cycle and therefore could not implement the recommendation. As of August 2018, there was no change from the agencies' position that they do not have plans to fully implement the recommendation at this time.
Agency: Department of Health and Human Services
Status: Open
Comments: Since we first examined the HPP and PHEP cooperative agreements in 2012, ASPR and CDC had made efforts to maintain consistency in their performance measures, particularly in the last 3 years of the prior project cycle which ended June 30, 2017. However, because part of the recommendation includes consistency of performance measures into future project cycles, we also examined whether both cooperative agreements continued to use basically the same performance measures into the current 5-year cycle, which began July 1, 2017. ASPR's HPP has made a significant change in its performance measures, introducing a new set of 28 performance measures for this new 5-year cycle. CDC's PHEP performance measures generally remained consistent in the last two budget periods of the prior 5-year cycle, and remained generally the same for the first year of the new 5-year cycle (some measures were "retired," though key components from a measure may continue to be used by CDC in other types of reviews). Additionally, in November 2017, both CDC and ASPR officials noted that they may need to continue to adjust the performance measures during the new 5-year cycle. As of August 2018, as a result of the change to HPP's measures and the agency statements in November 2017, GAO anticipates keeping this recommendation open at least for the next few budget periods, in order to determine whether the agencies maintain consistency with the performance measures during the new project cycle.