Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Disaster recovery"
GAO-20-503, Sep 30, 2020
Phone: (404) 679-1875
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-297, May 4, 2020
Phone: (404) 679-1875
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: FEMA agreed with the recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: FEMA agreed with the recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: FEMA agreed with the recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: FEMA agreed with the recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-221, Feb 5, 2020
Phone: (404) 679-1875
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: The agency agreed with the recommendation and is working to address it.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: The agency agreed with the recommendation and is working to address it.
GAO-20-54, Nov 19, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: The agency agreed with this recommendation and is working to address it.
GAO-20-127, Oct 23, 2019
Phone: (202) 512-3841
Agency: Congress
Status: Open
Comments: As of July 2020, no action had been taken to establish a federal organizational arrangement to periodically identify and prioritize climate resilience projects for federal investment.
GAO-20-5, Oct 9, 2019
Phone: (404) 679-1875
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS concurred with this recommendation. On 7/28/2020, FEMA provided updates on three separate efforts to help states carry out sheltering and housing missions and a larger effort to standardize its continuous improvement process. FEMA officials said they have begun deploying sheltering and housing field teams to disaster affected areas, as necessary, to develop strategies. Officials described efforts to update direct housing guidance and expect to incorporate results of a JFO-level review into a new version (3) of the guidance by June 2021. Officials also described efforts to administer a pilot program for state-administered direct housing grants for temporary housing and permanent construction authorized by the Disaster Recovery Reform Act of 2018 (pilot authority expires October 2020). FEMA expected the grant program would help states, territories, and tribes build capacity and capability to administer disaster housing missions in a manner that proactively addresses hazards (including wildfires) that are common within a particular jurisdiction. According to officials, FEMA developed guidance for this effort in November 2019 and shared the draft with OMB for interagency review in December 2019. Upon issuance of the guidance, FEMA planned to begin assisting with developing housing strategies and administrative plans required to qualify for a grant, following a presidentially-declared major disaster declaration. (FEMA did not provide an update on the status of this state administered housing mission in the July 2020 update.) FEMA officials also reported that FEMA has finalized National Collection Analysis Priorities (NCAP) to guide disaster assessment efforts across all FEMA Regions by establishing focus areas for continuous Improvement activities. The priorities are to be regularly reviewed by all Associate Administrators, directing continuous improvement analysts at Headquarters and in the Regions to examine select issues at all disaster operations and report findings on a quarterly basis. FEMA is then to brief senior leadership quarterly (which officials said happened in December 2019 and March 2020). Officials also said they provided a 2019 summary of findings highlighting the most common findings across disasters for senior leader consideration. FEMA did not specify whether any of these efforts resulted in updates to policy, procedures, or training specific to wildfire disasters. Note: in its management letter response to the report, FEMA reported plans for the development of a project to analyze and improve capabilities and identify areas of innovation in response to a wildfire disaster. Neither of its two updates to date (4/2020 and 7/2020) have referenced this project. To respond to this recommendation, DHS will need to demonstrate that it has completed a broad-based review of management controls--policies, procedures, and training--and taken action to ensure than any changes necessary to ensure the applicability of those controls to response and recovery for large-scale and severe wildfires.
GAO-20-141, Oct 8, 2019
Phone: 2025123841
Agency: Federal Emergency Management Agency
Status: Open
Comments: Since GAO's October 2019 report, FEMA updated its guidance and has provided information to local entities on project eligibility and the industry standards it would accept for restoring the grid. In addition, in January 2020, FEMA provided training to FEMA regional officials and local entities on how to implement this guidance. Despite these efforts, uncertainty remains regarding the extent to which local entities in Puerto Rico have sufficient information to implement projects to promote grid resilience. This is in part due to challenges such as the need for written guidance on how project development will proceed after the fixed-cost estimate is finalized. GAO will continue to monitor FEMA progress towards implementation of this recommendation.
Agency: Department of Housing and Urban Development
Status: Open
Comments: As of August 2020, HUD had not published a federal notice outlining the grant process and requirements for CDBG-DR funding available for improvements to Puerto Rico's electricity grid, nor has it established time frames and a plan for issuing this notice. We continue to believe that the action we recommended is needed and will monitor HUD's efforts as part of our regular recommendation follow-up and additional work examining federal support to improve grid resilience in Puerto Rico. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Federal Emergency Management Agency
Status: Open
Comments: FEMA and DOE have enhanced coordination efforts between their respective agencies and with local entities involved in long-term grid recovery in Puerto Rico via the Technical Coordination Team but until the team's fiscal working group demonstrates how it will help coordinate different potential funding sources, the extent to which these efforts will enhance progress toward grid recovery is uncertain. FEMA can demonstrate this, in part, by providing documentation of efforts to coordinate funding for long-term recovery projects. GAO will continue to monitor agency efforts to support grid recovery in Puerto Rico.
Phone: (202) 512-8678
including 1 priority recommendation
Agency: Congress
Status: Open
Comments: A bill introduced and passed by the House of Representative in the 116th Congress, HR 3702, would permanently authorize the Community Development Block Grant Disaster Recovery (CDBG-DR) program.
Agency: Department of Housing and Urban Development
Status: Open
Comments: In November 2019, HUD said that CPD will provide training to HUD staff regarding the standards for assessing unmet needs and grantee capacity. HUD needs to provide written guidance or other documentation outlining the standards HUD staff must consider when assessing the adequacy of grantees' capacity and unmet needs assessments.
Agency: Department of Housing and Urban Development
Status: Open
Comments: In November 2019, HUD stated that HUD staff are now required to indicate the basis for their conclusions in the checklist used to review financial controls and all correspondence between grantees and HUD staff regarding revisions to the financial processes will be provided as part of the certification or grant approval package. We are following up with CPD on the extent to which similar requirements have been developed for reviews of procurement processes, grant management procedures, and capacity and unmet needs assessments. In addition, CPD needs to provide documentation showing that all correspondence between grantees and HUD staff regarding revisions to financial controls, procurement processes, and grant management procedures and capacity and unmet needs assessments are to be part of the grant's approval package.
Agency: Department of Housing and Urban Development
Status: Open
Priority recommendation
Comments: In November 2019, HUD stated CPD had modified the CDBG-DR risk analysis tool to include pre-award conditions that must be factored into the provision of the grant agreement as well as future monitoring reviews. HUD stills needs to develop a comprehensive monitoring plan for the 2017 grants based on the risk assessments conducted using this revised tool.
GAO-18-143, Dec 15, 2017
Phone: (202) 512-6806
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, to prepare for the potential production of a detailed regional workforce plan, PAAB (Public Assistance Appeals Branch) has been collecting information from the Regions regarding the percentage of time (on a monthly basis) that each Regional appeals analyst has worked on appeals. In August 2018, PAAB shared with the Regions its preliminary analysis of this information and asked the Regions to provide feedback regarding the methods used to analyze this information. PAAB said that they intend to assess first-level appeals' regional inventory and timeliness issues, as well as the work needed to prepare and finalize a detailed regional workforce plan. According to FEMA, PAAB is also analyzing second-level appeal inventory and timeliness, and will continue to monitor second-level appeal timeliness. In April 2020, we met with FEMA to discuss additional information and documentation they sent us involving their analysis of appeal inventories and whether this analysis is part of a larger effort to develop a detailed workforce plan as called for in the recommendation. As a result of this meeting, we received further documentation from FEMA in July 2020, and are in the process of evaluating this to determine whether FEMA has fully addressed this recommendation.
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, in July 2018, the Public Assistance Division and PAAB transmitted a survey to the Regions containing questions about how each Region establishes goals for processing first-level appeals and how each Region measures and monitors performance with respect to those goals. Thereafter, the Regions provided survey responses to PAAB. According to FEMA, PAAB has begun analyzing the survey responses for the purpose of enabling FEMA's Associate Administrator for the Office of Response and Recovery and FEMA's Chief of Staff to work with all FEMA Regional Administrators to establish and use goals and measures for processing first-level PA appeals to monitor performance and report on progress. In April 2020, we met with FEMA to discuss additional information and documentation they sent us involving these efforts and their development of performance metrics that reflect best practices for the timely processing, tracking, and reporting of first appeals. As a result of this meeting, we received further documentation from FEMA in July 2020, and are in the process of evaluating this to determine whether FEMA has fully addressed this recommendation.
GAO-18-30, Nov 8, 2017
Phone: (404) 679-1875
Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency: Office of Response and Recovery: Assistant Administrator for Recovery
Status: Open
Comments: FEMA concurred with this recommendation and said it would take steps to implement it. As of September 2018, officials reported completing activities to develop disaster-specific mitigation performance measures that align with strategic goals and analyzed available data to identify the drivers of mitigation in events of various sizes. Due to hiring delays associated with the establishment of the 406 Mitigation Branch, officials have extended the expected completion date for all actions, including proposing refined performance measures to FEMA senior leadership, to the end of January 2019. As of December 2019, GAO is awaiting a response from FEMA on their progress completing these actions.
GAO-16-476, May 26, 2016
Phone: (202) 512-6806
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, to achieve greater integration of FEMA's field leadership components, FEMA's Field Operations Directorate (FOD) convened a Field Leadership Working Group of senior subject matter experts to conduct a mission analysis of FEMA's Field Leadership function (which includes Federal Disaster Recovery Coordinators as well as Federal Coordinating Officers and Incident Management Assistance Teams team leads). According to FEMA, the Working Group was preparing a Field Leader Manual (FLM) for review by FOD leadership. FEMA officials told us that the 2018 Hurricane season led to the deployment of many of FEMA's FOD leaders. These deployments allowed FOD leaders to experience first-hand the connection between regional implementation plans and FDRC performance plans and FEMA said that this knowledge is being integrated into edits of the FLM. In February 2020, FEMA told us that the FOD leadership responsible for the oversight of FDRCs is still determining the timeline to update the FLM based on a realignment of the Field Leadership Cadre. This update will integrate the Federal Coordinating Officers (FCOs) and FDRCs into a single FCO title with professional development specializations in response or recovery. This integration will support all FCOs in having a common baseline of training and experience in both response and recovery. In an August 2020 update, FEMA stated that while they continue to work toward implementing this recommendation, the FOD is currently focused on COVID-19 response efforts and planning for a more severe than average hurricane season. We will continue to monitor FEMA's efforts to see what additional actions the agency takes in response to this recommendation.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, the Field Leadership Working Group will implement the elements of this recommendation alongside efforts to clarify the role of the regional National Disaster Recovery Framework implementation plans. FEMA told us that the 2018 Hurricane season led to the deployment of many of FEMA's field leaders and these deployments allowed leaders to experience first-hand the connection between FDRC performance expectations and FEMA's organizational goals. According to FEMA, this knowledge is being integrated into edits of the Field Leader Manual (FLM). In February 2020, FEMA told us the FOD leadership responsible for the oversight of FDRCs is working with their partners in FEMA's Recovery and Resilience sections, as well as with the Regions to define performance expectations for steady-state recovery planning and preparedness under the NDRF. This will include identifying who is functionally accountable for these activities, any gaps, and best practices across Regions. In an August 2020 update, FEMA stated that while they continue to work toward implementing this recommendation, the FOD is currently focused on COVID-19 response efforts and planning for a more severe than average hurricane season. We will continue to monitor FEMA's efforts to see what additional actions the agency takes in response to this recommendation.
GAO-10-17, Jan 14, 2010
Phone: (202)512-6794
Agency: Congress
Status: Open
Comments: Since 1993, Congress has appropriated Community Development Block-Disaster Recovery (CDBG-DR) funding in the wake of numerous presidentially-declared disasters, including, most recently, $2.431 billion in Public Law 116-20, the majority of which amount is for disasters that occurred in 2018 and 2019. Similar to previous CDBG-DR appropriations, the CDBG-DR appropriation in Public Law 116-20, enacted June 6, 2019, neither requires states to demonstrate to HUD that they adequately addressed the needs of both homeowners and renters nor, alternatively, directs HUD to develop a formula that accounts for the housing needs of both homeowners and renters. A bill introduced and reported out of committee in the 115th Congress, HR 4557, required HUD to disapprove a state action plan that detailed a grantee's use of funds if, among other reasons, the plan did not provide an equitable allocation of resources among homeowners, renters, and persons experiencing homelessness. A draft bill, whose provisions were essentially identical to HR 4557, was the focus of a hearing during the 116th Congress.