GAO’s recommendations database contains report recommendations that still need to be addressed.
GAO’s priority recommendations are those that we believe warrant priority attention.
We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues.
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Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Recommendation: The Administrator of the General Services Administration should update existing procedures to require GSA officials to estimate the full operations and maintenance costs of design choices in the planning and design process for new Design Excellence buildings. (Recommendation 1)
Agency: General Services Administration Status: Open Priority recommendation
Comments: GSA agreed with the recommendation. GSA officials are in the process of developing a tool to estimate the full operations and maintenance costs of design choices during the planning and design, including how those choices will impact areas discussed in our report, e.g., cleaning, energy, and landscaping costs. This tool is scheduled for completion in 2020. Based on a demonstration from GSA, we believe that upon implementation this tool will address our recommendation by allowing officials to better understand the impact of design choices as they are being made. We will follow up with GSA in later in the year to validate that the tool is operational.
Recommendation: The Administrator of the General Services Administration should update existing procedures to require GSA officials to further consider and document, during the planning and design of new Design Excellence buildings, how design choices may affect building functionality, such as whether a building is publicly visible and accessible. (Recommendation 3)
Agency: General Services Administration Status: Open
Comments: GSA concurred with this recommendation. GSA officials are the process of developing a tool that will include the ability to consider building functionality, e.g., purpose or function of the building and spaces, when estimating operations and maintenance costs during planning and design. This tool is scheduled for completion in July 2020. Based on a demonstration from GSA, we believe that upon implementation this tool will address our recommendation by allowing officials to better understand the impact of functional design choices as they are being made. We will follow up with GSA later in the year to validate that the tool is operational.
Recommendation: To better assess OBO's performance, the Secretary of State should finalize the mechanisms OBO will use to centrally manage project management data (to include project cost and schedule information), currently termed the Ideal Operational State, and document through appropriate policies, procedures, or guidance.
Agency: Department of State Status: Open
Comments: As of January 2020, OBO reported the development of an Integrated Master Schedule template that will serve as a single source for project schedule information for all new capital projects, from inception to occupancy. OBO also reported a bureau-wide effort to develop a holistic Data Management Strategy, including project management data among additional categories of data such as portfolio, program, property, and human capital. GAO continues to monitor State's efforts to implement this recommendation.
Recommendation: To help maintain a more thorough and insightful 2020 Census development schedule in order to better manage risks to a successful 2020 Census, the Secretary of Commerce and Undersecretary of Economic Affairs should direct the U.S. Census Bureau to improve the credibility of schedules, including conducting a quantitative risk assessment.
Agency: Department of Commerce Status: Open Priority recommendation
Comments: The Bureau agreed with this recommendation and stated that it had already begun maturing project schedules to ensure that the logical relationships between discrete schedules were put into place. Schedule integration sessions across projects and programs were held in late January 2014 and into February 2014 and periodically since then, where work was deconstructed into detailed schedules. The Bureau released its operational plan and other documentation in November 2015 and announced in June 2016 that it would finalize and release its 2020 Census schedule in July 2016. In 2015, the Bureau provided us with a preliminary output from its risk analysis software as a demonstration of the type of analysis it had committed to, but since then its officials have said that they will not be able to take all the steps needed to satisfy this recommendation for the 2020 Census. The Bureau took steps toward conducting quantitative schedule risk analyses with its master activity schedule for the 2020 Census, but effectively ran out of time to do so. Assigning resources to large complex schedules in order to conduct such analyses is easier to do early in schedule development process, as we recommended the Bureau do in 2009 for its 2020 Census schedule. This recommendation will remain open pending the Bureau taking steps to carry out quantitative risk assessments of its 2030 schedule with appropriate resources linked to it.
