GAO’s recommendations database contains report recommendations that still need to be addressed.
GAO’s priority recommendations are those that we believe warrant priority attention.
We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues.
Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations.
Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Recommendation: The FTA Administrator should include the known limitations and intended uses of its TAM performance data in its public reports such as its annual NTD summary and other reports for decision-makers. This action should include clarifying the context of state of good repair data in TAM reports in relation to similar data in DOT's Condition and Performance Report and how they differ. (Recommendation 1)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Recommendation: The FTA Administrator should develop a plan for how FTA intends to analyze, implement, and communicate any identified TAM program improvements moving forward. The plan should describe how FTA intends to address:
• relying on a single performance measure per asset category,
• potential limited use of investment scenarios by transit agencies in making asset decisions, and
• shorter-term planning horizons than those used by other planning counterparts. (Recommendation 2)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Recommendation: The Administrator of FTA should develop a communication plan that will effectively share information with state transportation agencies and rural and tribal transit providers on coordination opportunities and leading coordination practices in an accessible and informative way. (Recommendation 1)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: As of June 2020, FTA partially concurred with this recommendation. FTA noted that they will direct the National Rural Transit Assistance Program (NRTAP) to create a centralized, searchable library database cataloging all available resources that cover transportation coordination. This library database will include resources developed by FTA, other Coordinating Council on Access and Mobility (CCAM) members, and their technical assistance centers and initiatives, such as the Rural Opportunities to Use Transportation for Economic Success (ROUTES). FTA will complete these actions by August 31, 2021. We will review the database and other resources when they become available.
Recommendation: The FTA administrator should ensure that FTA's cost estimating information for project sponsors is consistent with all 12 steps found in GAO's Cost Estimating and Assessment Guide and needed for developing reliable cost estimates. [Recommendation 1]
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: As of March 2020, FTA had posted GAO's Cost Estimating and Assessment Guide to its website. However, FTA has yet to update its cost estimating information, which does not align with GAO's best practices in five areas: (1) risk and uncertainty analysis; (2) sensitivity analysis; (3) identifying ground rules and assumptions; (4) obtaining the data; and (5) presenting cost estimates to management. GAO continues to believe that because FTA's cost estimating information does not align with all 12 steps found in GAO's Cost Estimating and Assessment Guide, FTA lacks reasonable assurance that sponsors have developed and communicated high-quality cost estimates. We will continue to monitor FTA's actions.
Recommendation: The FTA Administrator should provide a central, easily accessible source with all of FTA's cost estimating information to help project sponsors improve the reliability of their cost estimates. [Recommendation 2]
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: As of March 2020, FTA had developed a webpage with some cost estimating information for project sponsors. However, the website did not include key information for project sponsors which FTA had previously provided to GAO for its analysis of cost estimating information. We continue to believe that providing a centralized location to share existing FTA documentation with sponsors, and ensuring that the documentation incorporates best practices from GAO's Cost Estimating and Assessment Guide, such as sensitivity analyses, could improve the reliability of sponsors' cost estimates and could reduce the risk of cost overruns for Capital Investment Grant (CIG) New Starts applicants and grantees. We will continue to monitor FTA's actions to address this recommendation.
Recommendation: The FTA Administrator should determine, in collaboration with transit stakeholders, whether additional transit workforce data are needed to identify potential future occupational shortages in the transit industry and whether the benefits of this collection would outweigh the cost of gathering it. (Recommendation 1)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: On February 11, 2020 FTA stated that they anticipate issuing a notice of funding opportunity to establish a technical assistance center devoted to addressing the workforce development needs of the transit industry. They anticipate implementing this recommendation by January 31, 2021.
Recommendation: The FTA Administrator should develop and document a strategy that outlines how FTA will help address future transit workforce needs. (Recommendation 2)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: On February 11, 2020 FTA stated that they anticipate issuing a notice of funding opportunity to establish a technical assistance center devoted to addressing the workforce development needs of the transit industry. They anticipate implementing this recommendation by January 31, 2021.
Recommendation: The FTA Administrator should develop and document clearly defined performance goals and measures for its transit workforce development efforts. (Recommendation 3)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: DOT concurred with this recommendation and stated that FTA will enter into a cooperative agreement with a non-profit partner to develop and implement performance measures for FTA's workforce development efforts. FTA will coordinate with the Department of Labor on these measures. FTA plans to complete these actions by October 1, 2021.
Recommendation: FTA should determine which on-demand services qualify as "public transportation" based on the statutory definition and disseminate information to clarify whether and how to report data from such services into the National Transit Database (NTD). (Recommendation 2)
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: DOT concurred with this recommendation. As of September 2018, FTA planned to implement it by updating its NTD manual to include a new data collection field for on-demand services provided by Transportation Network Companies (TNC) in order to track these separately from other types of on-demand services. FTA will post a proposed update to clarify whether and how to report TNC-provided services into the NTD. FTA plans to post the proposed revisions along with specifications for which on-demand services qualify as "Public transportation" to the NTD policy in the Federal Register for comment. As of May 2020, FTA anticipated completing these actions by November 30, 2020.
Recommendation: The Office of Transit Safety and Oversight should develop and communicate a method for how it will monitor the effectiveness of the enforcement authorities and practices of state safety agencies. (Recommendation 2)
Agency: Department of Transportation: Federal Transit Administration Status: Open Priority recommendation
Comments: DOT concurred with this recommendation. DOT should continue its progress to developing and communicating a methodology for how it will monitor the effectiveness of state safety agencies' enforcement.
Recommendation: To strengthen formal collaboration efforts, the Secretary of Transportation should direct the Administrator of the Federal Transit Administration, and the Secretary of Housing and Urban Development should direct the appropriate program offices, to develop a plan to ensure that data collected on the various programs of the agencies related to affordable housing and transit are sufficient to measure the agencies' performance toward goals and outcomes established in the HUD-FTA action plan and the Partnership for Sustainable Communities.
Agency: Department of Transportation: Federal Transit Administration Status: Open
Comments: On November 30, 2009, we received a response from HUD stating that actions were planned or underway to address this and the other recommendation in this report. As of July 2019, we are reviewing additional documentation provided by DOT and HUD on actions they have taken.
