Recommendation: The Assistant General Counsel should provide additional information on the process OACP uses to investigate potential consumer protection violations, to assess risk, and to pursue enforcement actions and establish a timeframe for doing so. Such transparency could be provided through the handbook that OACP is currently drafting or through other public means such as providing additional information on its website. (Recommendation 1)

Agency: Department of Transportation: Office of Aviation Consumer Protection
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Assistant General Counsel should take steps to provide transparency and clarity into the results of OACP's enforcement of consume including investigations that do not result in a consent order. Such information could be aggregated data about cases, investigations, or warning letters. (Recommendation 2)

Agency: Department of Transportation: Office of Aviation Consumer Protection
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety to conduct a risk assessment of avionics systems cybersecurity to identify the relative priority of avionics cybersecurity risks for its oversight program compared to other safety concerns and develop a plan to address those risks. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to identify staffing and training needs for agency inspectors specific to avionics cybersecurity, and develop and implement appropriate training to address identified needs. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to develop and implement guidance for avionics cybersecurity testing of new airplane designs that includes independent testing. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to review and consider revising its policies and procedures for monitoring the effectiveness of avionics cybersecurity controls in the deployed fleet to include developing procedures for safely conducting independent testing. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety to develop a mechanism to ensure that avionics cybersecurity issues are appropriately tracked and resolved when coordinating among internal stakeholders. (Recommendation 5)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should direct the Associate Administrator for Aviation Safety, based on the assessment of avionics cybersecurity risks, to review and consider the extent to which oversight resources should be committed to avionics cybersecurity. (Recommendation 6)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FTA Administrator should include the known limitations and intended uses of its TAM performance data in its public reports such as its annual NTD summary and other reports for decision-makers. This action should include clarifying the context of state of good repair data in TAM reports in relation to similar data in DOT's Condition and Performance Report and how they differ. (Recommendation 1)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FTA Administrator should develop a plan for how FTA intends to analyze, implement, and communicate any identified TAM program improvements moving forward. The plan should describe how FTA intends to address:

• relying on a single performance measure per asset category,

• potential limited use of investment scenarios by transit agencies in making asset decisions, and

• shorter-term planning horizons than those used by other planning counterparts. (Recommendation 2)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should commit to a time frame to complete the agency's effort to associate hardware with its FISMA systems. (Recommendation 7)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should document agency-specific variations from federal core configuration benchmarks for each operating system on its network. (Recommendation 8)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should configure its CDM tools to compare configuration settings against federal core benchmarks and agency-specific variations applicable to its environment. (Recommendation 9)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should assign authority to an office or other entity to oversee use of the Compliance Program across program offices. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should collect and analyze data to monitor use of the Compliance Program across all program offices. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FAA Administrator should conduct an evaluation of the Compliance Program to assess the effectiveness of the program in meeting its goals. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Assistant Secretary for Research and Technology should take steps, such as updating guidance or other written communication, to ensure that the topical-research working groups (1) define and monitor progress toward achieving long-term outcomes, and (2) regularly update and monitor their charters and other written agreements to reflect these outcomes, in line with leading practices. (Recommendation 1)

Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Assistant Secretary for Research and Technology should take additional steps, such as providing more specific guidance or instructions to the modal administrations on the information that should be updated or required, to ensure that the information in the Research Hub is complete and accurate. (Recommendation 2)

Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of PHMSA should conduct a standards-specific review of regulations that incorporate standards and, if necessary, update the regulations or document its decision for not updating them. (Recommendation 5)

Agency: Department of Transportation: Pipeline and Hazardous Materials Safety Administration
Status: Open

Comments: In the Department of Transportation's comments on a draft of our report, the department concurred with our recommendation and said that PHMSA is currently developing a proposed rule that would incorporate updated standards, as described in our report.

Recommendation: The Administrator of PHMSA should establish a process to conduct a standards-specific review of regulations that incorporate standards every 3 to 5 years and to update the regulations, if necessary. (Recommendation 6)

Agency: Department of Transportation: Pipeline and Hazardous Materials Safety Administration
Status: Open

Comments: In the Department of Transportation's comments on a draft of our report, the department concurred with our recommendation and said that PHMSA has established a timeline for conducting a standards-specific review of LNG facility regulations every 3 to 5 years. We plan to follow-up on the status of the recommendation.

Recommendation: The FTA Administrator should take steps to provide information to Congress and sponsors to better clarify how FTA applies the methods and factors it considers when performing its review of sponsors' projects. Clarification could include how FTA uses documents, such as project roadmaps, to help sponsors advance through the development process; estimated time frames for reviewing submissions and responding to sponsors' requests; and how FTA considers geographic diversity of projects in its decision-making. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FTA Administrator should take steps to review all agency guidance pertaining to the Capital Investment Grants program's development process and identify aspects that may be outdated or confusing for sponsors, and communicate to Congress and sponsors the steps needed to update FTA's guidance or otherwise provide sponsors with more current information on the Capital Investment Grants program. As part of FTA's efforts, FTA could obtain feedback from sponsors and the industry on these issues as appropriate. (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The FTA Administrator should take steps to ensure its staff communicates information, such as the reason why a project is not advancing, to sponsors in a timely manner and in writing upon the sponsor's request. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The U.S. Committee on the Marine Transportation System should complete a government-wide assessment of the economic, environmental, and safety risks posed by gaps in maritime infrastructure in the U.S. Arctic to inform investment priorities and decisions. (Recommendation 1)

Agency: Department of Transportation: Committee on the Marine Transportation System
Status: Open

Comments: CMTS partially concurred with our recommendation but also noted several areas of disagreement with our conclusions, which we addressed directly in our report. For example, we note in our report that CMTS itself has previously noted the importance of evaluating risks on a government-wide basis, and that it previously proposed a model for determining risk that considered the likelihood of adverse events actually occurring, vulnerability to damage, and potential consequences. Given its previous work in the U.S. Arctic and its coordinating role with its member agencies, CMTS is well suited to conduct a government-wide assessment of the risks posed by gaps in maritime infrastructure in the U.S. Arctic. As such, we stand by our recommendation and will continue to report on steps taken by CMTS to address it.

Recommendation: The Administrator of NHTSA should document an evaluation plan for the Crash Injury Research and Engineering Network pedestrian pilot program that includes criteria for determining whether and how to scale the pilot program to ensure that the piloted data-collection and analysis procedures will address NHTSA's data needs related to pedestrian injuries and vehicle characteristics. (Recommendation 1)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: As of July 2020, NHTSA reported that it plans to develop an evaluation plan for the CIREN pedestrian pilot program by April 30, 2021 to inform decisions about further investigative pedestrian crash studies. According to NHTSA this plan will address research needs categorized as either crash worthiness, crash avoidance, or behavioral in nature, and will include criteria for investigative study elements and the scope or scalability of those studies. NHTSA also reported that in developing the evaluation plan it will consider input from stakeholders, including the first-hand experience from the CIREN pilot study sites. GAO will continue to monitor NHTSA's progress in addressing this recommendation.

Recommendation: The Administrator of NHTSA should document the overall process for making changes to NCAP, including established criteria and milestones for decisions, and share this process with external stakeholders. (Recommendation 2)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: In July 2020, NHTSA reported that it is developing proposed updates to NCAP, which it plans to publish in a notice in the Federal Register by the end of 2020. According to NHTSA this notice will clarify the process by which NHTSA updates NCAP, and after receiving and responding to comments, NHTSA plans to update its website to provide information to stakeholders on how the agency considers and finalizes changes to NCAP. GAO will continue to monitor NHTSA's actions to address this recommendation.

Recommendation: The Administrator of NHTSA should decide whether to include pedestrian safety tests in NCAP and NHTSA should communicate this decision and rationale to relevant stakeholders and the public. (Recommendation 3)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: In July 2020, NHTSA reported that it is developing its proposal on planned changes to NCAP, which is expected to include pedestrian safety tests, and is working to publish a notice to the Federal Register by the end of 2020. According to NHTSA, this process will include receiving public comment on the proposal, which the agency will consider in deciding and communicating NHTSA's next stages. As stated in GAO's report, in the absence of a decision on whether to include pedestrian safety testing in NCAP, and the rationale for that decision, stakeholders lack clarity on whether NHTSA is using all of the policy tools at its disposal to address emerging safety risks and to achieve its strategic objectives. GAO will continue to monitor NHTSA's efforts to address this recommendation.

Recommendation: The Administrator of FAA should conduct and document a risk assessment that considers inherent and residual fraud and abuse risks that may enable criminal, national security, or safety risks. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should determine impact, likelihood, and risk tolerance as part of a risk assessment. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should develop a strategy that outlines specific actions to address analyzed risks, including periodic assessments to evaluate continuing effectiveness of the risk response. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should collect and record information on individual registrants, initially including name, address, date of birth, and driver's license or pilot's license, or both, with subsequent PII elements informed by the risk assessment, once completed. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should collect and record information on legal entities not traded publicly—on each individual and entity that owns more than 25 percent of the aircraft; for individuals: name, date of birth, physical address, and driver's license or pilot's license, or both; and for entities: name, physical address, state of residence, and taxpayer identification number. (Recommendation 5)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should verify aircraft registration applicants' and dealers' eligibility and information. (Recommendation 6)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should increase aircraft registration and dealer fees to ensure the fees are sufficient to cover the costs of FAA efforts to collect and verify applicant information while keeping pace with inflation. (Recommendation 7)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should ensure, as part of aircraft registry IT modernization, that information currently collected in ancillary files or in PDF format on (1) owners and related individuals and entities with potentially significant responsibilities for aircraft ownership (e.g., beneficial owners, trustors, trustees, beneficiaries, stockholders, directors, and managers) and (2) declarations of international operations is recorded in an electronic format that facilitates data analytics by FAA and its stakeholders. (Recommendation 8)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should link information on owners and related individuals and entities with significant responsibilities for aircraft ownership through a common identifier. (Recommendation 9)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should, as part of IT modernization, develop an approach to check OFAC sanctions data on owners and related individuals and entities with potentially significant responsibilities for aircraft ownership for coordination with OFAC and to flag sanctioned individuals and entities across aircraft registration and dealer systems. (Recommendation 10)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should use data collected as part of IT modernization as well as current data sources to identify and analyze patterns of activity indicative of fraud or abuse, based on information from declarations of international operations, postal addresses, sanctions listings, and other sources, and information on dealers, noncitizen corporations, and individuals and entities with significant responsibilities for aircraft ownership. (Recommendation 11)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should develop and implement risk-based mitigation actions to address potential fraud and abuse identified through data analyses. (Recommendation 12)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA should develop mechanisms, including regulations if necessary, for dealer suspension and revocation. (Recommendation 13)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA, in coordination with relevant law-enforcement agencies, should enhance coordination within the Aircraft Registry Task Force through collaborative mechanisms such as written agreements and use of liaison positions. (Recommendation 14)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FAA, in coordination with relevant law-enforcement agencies, should develop a mechanism to provide declarations of international operations for law-enforcement purposes. (Recommendation 15)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Transportation, in coordination with the Secretary of Homeland Security, should take steps to consult with respective sector partner(s) such as the SCC and NIST, as appropriate, to collect and report sector-wide improvements from use of the framework across its critical infrastructure sector using existing initiatives. (Recommendation 9)

Agency: Department of Transportation: Office of the Secretary
Status: Open

Comments: In written comments provided in April 2020, the Department of Transportation (DOT) stated that it concurred with our recommendation. It noted that the department (through the Office of the Secretary, Office of Intelligence, Security, and Emergency Response) and the Department of Homeland Security (through the Transportation Security Administration and United States Coast Guard) will coordinate as Co-Sector-Specific Agencies for the Transportation Systems Sector to finalize the development and distribution of a survey instrument to determine the level and type of framework adoption in the Sector. The department expects completion of this work by December 31, 2021.

Recommendation: The Administrator of FAA should direct the Aviation Workforce Steering Committee, as part of its ongoing efforts, to take steps to use existing FAA data and coordinate with other federal agencies to identify and gather the information it needs to measure progress and target resources toward its goal of promoting a robust, qualified, and diverse aviation maintenance workforce. For example, FAA could task a committee working group with developing and implementing ways to improve data sharing among federal agencies to inform decision-making on how to strengthen career pathways and better understand the supply and demand of certificated workers. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: DOT agreed with this recommendation. Specifically, the agency agreed that using existing data could potentially contribute to its efforts to develop the aviation maintenance workforce. DOT said it will ask the Aviation Workforce Steering Committee to consider using existing FAA data and to coordinate with other federal agencies regarding other potential data sources to support the FAA's aviation maintenance workforce goals. We will consider closing this recommendation when these and other efforts to address this recommendation are complete.

Recommendation: The Administrator of FAA should develop a plan for analyzing currently-collected UAS test site data to determine how they could be used to advance UAS integration, and whether the collection of any additional test site data, within the agency's authority to request, could be useful for informing integration. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: DOT partially concurred with this recommendation. In DOT's official response dated March 2020, DOT officials indicated that FAA does not intend to collect any additional type of test site data, unless FAA funds new research or demonstrations. Further, officials noted that FAA has gathered data since the UAS test site program became operational in 2014, through several vehicles including details of flight tests entered into the Mission Logging System (MLS). Officials noted that FAA has and will continue to use data collected from the test sites to, among other things, better understand the challenges facing future UAS integration. We continue to believe that FAA implementing this recommendation would enable the agency to better leverage test site research and data to inform its decisions related to UAS integration. When we confirm what actions FAA has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FTA should develop a communication plan that will effectively share information with state transportation agencies and rural and tribal transit providers on coordination opportunities and leading coordination practices in an accessible and informative way. (Recommendation 1)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: As of June 2020, FTA partially concurred with this recommendation. FTA noted that they will direct the National Rural Transit Assistance Program (NRTAP) to create a centralized, searchable library database cataloging all available resources that cover transportation coordination. This library database will include resources developed by FTA, other Coordinating Council on Access and Mobility (CCAM) members, and their technical assistance centers and initiatives, such as the Rural Opportunities to Use Transportation for Economic Success (ROUTES). FTA will complete these actions by August 31, 2021. We will review the database and other resources when they become available.

Recommendation: The Administrator of the Federal Aviation Administration should develop and implement a process to ensure that information on UAS-related costs is complete and reliable as capabilities and related regulations evolve. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of the Federal Aviation Administration, as part of UAS integration-planning efforts, should use available guidance on effective fee design to incorporate steps that will inform future fee-design considerations. For example, FAA may choose to incorporate these additional steps into its annual UAS implementation plan so that—as existing activities are adapted for UAS users or new regulations, services, or systems are introduced—costs and fee design options are considered. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration: Office of the Administrator
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Transportation should fully develop and implement a mechanism to ensure researcher compliance with the public access plan and associated requirements. (Recommendation 30)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation concurred with this recommendation. According to its response to our report, the Department will build upon existing compliance mechanisms to ensure researcher compliance with its public access plan and associated requirements. As part of this process, the Department reported that it plans to update its public access plan, and expects to complete these actions by December 31, 2020. When we confirm what actions the Department has taken to implement this recommendation we will provide additional information.

Recommendation: The Secretary of Transportation should direct the Administrator of FTA to identify and develop controls, such as methods to more easily identify transit expenses within applications submitted by larger entities, such as a city, county, or state government, to address the risk of duplicate funding. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The NHTSA Administrator should provide direction and clarification to states to ensure compliance with requirements to assess and report progress made in achieving fatality targets. (Recommendation 1)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: As of January 2020, NHTSA told GAO that they had emailed all State Highway Safety Offices in November 2019 to clarify the requirements for states to assess their progress made in achieving fatality targets. NHTSA also told GAO that they plan to conduct a national webinar for State Highway Safety Offices to provide direction on performance management requirements by July 2020. GAO will continue to monitor NHTSA's implementation of this recommendation.

Recommendation: The NHTSA Administrator should develop and implement a mechanism that communicates to Congress and other stakeholders whether states achieve their fatality and serious injury targets. (Recommendation 2)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: In April 2020, GAO confirmed that NHTSA published each state's required safety targets from calendar year 2020 on it website. NHTSA told GAO that it plans to provide performance data on state's achievement of their 2020 targets on its website when data becomes available in the fall of 2021, and complete implementation of this recommendation in 2022. GAO will continue to monitor NHTSA's implementation of this recommendation.

Recommendation: The Administrator of FHWA should require FHWA division offices to document the rationale for classifying projects as emergency repairs, such as a description of why an emergency repair is necessary and which alternative strategies or repairs were considered, and to more clearly define the circumstances under which projects are classified as emergency repairs, including what constitutes restoration of essential traffic. (Recommendation 1)

Agency: Department of Transportation: Federal Highway Administration
Status: Open
Priority recommendation

Comments: DOT concurred with our recommendation and FHWA stated it plans to issue a memo to its division offices to implement it by June 2020. We will continue to monitor the department's efforts to implement our recommendation.

Recommendation: The Administrator of FHWA should identify a specific timeline for clarifying the policy on the acceptable time frames for accomplishing emergency repair projects undertaken under expedited contracting and environmental requirements, and require FHWA division offices to document the rationale for decisions to extend projects beyond these time frames. (Recommendation 2)

Agency: Department of Transportation: Federal Highway Administration
Status: Open

Comments: DOT concurred with our recommendation and FHWA stated it plans to issue a decision memo to its division offices to implement it by June 2020. We will continue to monitor the department's efforts to implement our recommendation.

Recommendation: The Administrator of the FAA should identify existing or new data and information needed to evaluate oversight activities and develop a mechanism for capturing these data as needed. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Priority recommendation

Comments: FAA has concurred with this recommendation. As of April 2020, GAO was working to analyze and evaluate the actions the agency has taken in response.

Recommendation: The PHMSA Administrator should analyze the factors affecting states' participation in underground natural gas storage inspections and analyze its workforce needs on an ongoing basis to guide its budget requests. (Recommendation 1)

Agency: Department of Transportation: Pipeline and Hazardous Materials Safety Administration
Status: Open

Comments: As of February 2020, the Department of Transportation (DOT) Pipeline and Hazardous Materials Safety Administration (PHMSA) is collaborating with an organization of state government oil and gas oversight officials to assess the factors affecting their participation in its underground natural gas storage inspections, according to DOT. PHMSA plans to use this information by December 2020 to assess whether additional measures can be undertaken to increase state participation for its use starting in Fiscal Year 2022.

Recommendation: The Secretary of Transportation should issue a progress report on the department's environmental justice efforts each year. (Recommendation 19)

Agency: Department of Transportation
Status: Open

Comments: In February 2020, the department stated that it partially agreed with this recommendation. It stated that it would update its progress reports as needed. As we stated in our report, leading practices for performance management indicate that annual performance reporting helps an agency to keep track of and achieve its goals. We will continue to review the department's actions and update this information.

Recommendation: The Runway Safety Manager should develop a process to identify and remove duplicate excursion records. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will include actions to identify and remove duplicate excursion records in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Runway Safety Manager should take steps to analyze data on ramp area incidents in FAA's new surface safety metric. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will identify actions to implement this recommendation in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Runway Safety Manager should establish a plan to assess the effectiveness of all of FAA's terminal area-safety efforts, including Airport Surface Detection Equipment, Model X (ASDE-X) and the Runway Safety Program. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open
Priority recommendation

Comments: As of December 2019, FAA has concurred with the recommendation, but needs to take additional steps to address the recommendation. FAA noted that it would identify actions to assess the effectiveness of all of its terminal-area safety efforts in a Runway Safety Evolution Plan, which the agency expects to complete by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Administrator of FAA should require Flight Standards to share the results of its investigations with the Runway Safety Group, in a timely manner. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will include an initiative in its 2020 Aviation Safety Business Plan Goal to make information from Flight Standards more accessible to the Runway Safety Group. FAA said the 2020 Aviation Safety Business Plan Goal is scheduled to be completed by September 3, 2020. We will review the Aviation Safety Business Plan Goal when it is available.

Recommendation: The Administrator of FAA should require air traffic control managers to share information on terminal area incidents, such as operational incidents and pilot deviations, with airport operators, in a timely manner. (Recommendation 5)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of December 2019, FAA concurred with this recommendation. FAA noted that it will identify actions to implement this recommendation in its Runway Safety Evolution Plan, which is scheduled to be completed by September 30, 2020. We will review the Runway Safety Evolution Plan when it is available.

Recommendation: The Secretary of Transportation should fully develop a cybersecurity risk management strategy that includes the key elements identified in this report. (Recommendation 26)

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: The Department of Transportation concurred with this recommendation. As of January 2020, the department stated that it would update its cybersecurity risk management strategy to include the identified missing elements. The Department estimated completing this effort by October 1, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.

Recommendation: The Secretary of Transportation should update the department's policies to require an organization-wide risk assessment. (Recommendation 27)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation concurred with this recommendation. As of January 2020, the department stated that it would update it policies and procedures to require an organization-wide cybersecurity risk assessment. The Department estimated completing this effort by July 1, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.

Recommendation: The FTA administrator should ensure that FTA's cost estimating information for project sponsors is consistent with all 12 steps found in GAO's Cost Estimating and Assessment Guide and needed for developing reliable cost estimates. [Recommendation 1]

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: As of March 2020, FTA had posted GAO's Cost Estimating and Assessment Guide to its website. However, FTA has yet to update its cost estimating information, which does not align with GAO's best practices in five areas: (1) risk and uncertainty analysis; (2) sensitivity analysis; (3) identifying ground rules and assumptions; (4) obtaining the data; and (5) presenting cost estimates to management. GAO continues to believe that because FTA's cost estimating information does not align with all 12 steps found in GAO's Cost Estimating and Assessment Guide, FTA lacks reasonable assurance that sponsors have developed and communicated high-quality cost estimates. We will continue to monitor FTA's actions.

Recommendation: The FTA Administrator should provide a central, easily accessible source with all of FTA's cost estimating information to help project sponsors improve the reliability of their cost estimates. [Recommendation 2]

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: As of March 2020, FTA had developed a webpage with some cost estimating information for project sponsors. However, the website did not include key information for project sponsors which FTA had previously provided to GAO for its analysis of cost estimating information. We continue to believe that providing a centralized location to share existing FTA documentation with sponsors, and ensuring that the documentation incorporates best practices from GAO's Cost Estimating and Assessment Guide, such as sensitivity analyses, could improve the reliability of sponsors' cost estimates and could reduce the risk of cost overruns for Capital Investment Grant (CIG) New Starts applicants and grantees. We will continue to monitor FTA's actions to address this recommendation.

Recommendation: The Secretary of Transportation should ensure that DOT, in its notice of funding opportunity and evaluation plan for each remaining INFRA-funding cycle, clarify the circumstances under which DOT may select applicants to receive requests for additional information. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: As of November 2019, DOT told us that, for the fiscal year 2020 INFRA awards, it plans to provide information in the Notice of Funding Opportunity and evaluation plan explaining under the circumstances under which additional information may be sought from applicants. DOT stated that it plans to complete these actions by March 2020. We will continue to monitor DOT's actions.

Recommendation: The Secretary of Transportation should develop procedures for each remaining INFRA-funding cycle to ensure that when additional information is requested from an applicant, the specific rationale behind the request is documented (for example, to promote geographic diversity among projects), as well as to ensure that DOT documents the rationale if similar projects were not afforded an opportunity to provide additional information. (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: As of November 2019, DOT told us it will document the basis for seeking additional information from applicants and describe the procedures for doing so in the evaluation plan for the FY 2020 INFRA awards, which it expects to conclude by September 2020. We will continue to monitor DOT's actions.

Recommendation: The Secretary of Transportation should ensure that DOT provides information to applicants in its notice of funding opportunity for each remaining INFRA-funding cycle regarding: (1) how scores on merit criteria are used, if at all, to determine whether projects advance to the Secretary for selection, and (2) how, if at all, DOT plans to use merit scores to determine which projects should receive an award. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: As of November 2019, DOT told us that, for the fiscal year 2020 INFRA awards, it plans to provide information in the Notice of Funding Opportunity that will more clearly state (1) that projects are advanced to the Secretary based on how they are evaluated against the selection criteria and (2) how evaluations against the selection criteria are used to determine which projects should receive awards. DOT stated that it plans to issue the Notice of Funding Opportunity by March 2020. We will continue to monitor DOT's actions.

Recommendation: The Associate Administrator of AST should develop workload metrics that encompass the whole office and that would allow AST to determine an appropriate workforce size and composition. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of July 2020, AST has developed an initial set of metrics for the office's workload and is working with the Federal Aviation Administration's Office of Labor Analysis to enhance and validate the metrics.

Recommendation: The Associate Administrator of AST should establish a timeline for finalizing workload projections that extend beyond the 2-year budget cycle and that include an approach for addressing uncertainty. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: As of July 2020, AST said that it has extended the projection period of the staffing model to five years and that it is working with the Federal Aviation Administration's Office of Labor Analysis to validate the extended projections and to include an approach to address uncertainty.

Recommendation: The Associate Administrator of AST should ensure that its skills assessment survey collects information from staff on skills and competencies in those areas that are both currently needed and may be needed in the future. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In May 2020, AST provided documentation showing that in November and December 2019, AST administered surveys to engineering staff and supervisors to assess the skills of engineering staff in specific competency areas that are needed to successfully perform their jobs. The documentation provided also showed that the surveys asked engineering staff and supervisors about the skills they believed AST would need in the future.

Recommendation: The Associate Administrator of AST should develop and document a plan for periodically assessing whether staff possess the necessary skills and competencies to achieve programmatic goals, such as annually administering a skills assessment survey. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In July 2020, AST officials told us they plan to assess employee skills and competencies on a 3-year cycle and that they will establish a process to do so by the end of 2020. We will continue to monitor AST's progress in implementing this recommendation.

Recommendation: The Secretary of Transportation should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 19)

Agency: Department of Transportation
Status: Open

Comments: In comments on our report, the Department of Transportation (Transportation) neither agreed nor disagreed with the recommendation and has begun taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closure target. The department subsequently reported meeting its closure goal for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor Transportation's efforts to implement this recommendation through fiscal year 2020.

Recommendation: The Secretary of Transportation should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 20)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (Transportation) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. Subsequently, the department reported meeting its target for server utilization. However, the department had not yet met its targets for the advanced energy metering and virtualization metrics. We will continue to monitor Transportation's progress in implementing this recommendation.

Recommendation: The Secretary of Transportation should ensure that the CIO of Transportation establishes guidance on assessing new and existing IT investments for suitability for cloud computing services. (Recommendation 26)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (Transportation) concurred with our recommendation but as of May 2020, has not yet taken any actions to implement it. We will continue to monitor Transportation's progress in implementing this recommendation.

Recommendation: The Secretary of Transportation should ensure that the CIO of Transportation completes an assessment of all IT investments for suitability for migration to a cloud computing service, in accordance with OMB guidance. (Recommendation 27)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (Transportation) concurred with our recommendation but as of May 2020, has not yet taken any actions to implement it. We will continue to monitor Transportation's progress in implementing this recommendation.

Recommendation: The Secretary of Transportation should ensure that the CIO of Transportation establishes a consistent and repeatable mechanism to track savings and cost avoidances from the migration and deployment of cloud services. (Recommendation 28)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (Transportation) concurred with our recommendation, but as of May 2020, has not yet taken any actions to implement it. We will continue to monitor Transportation's progress in implementing this recommendation.

Recommendation: The Secretary of Transportation should develop mechanisms to regularly monitor and evaluate implementation of the department's scientific integrity policy, including mechanisms to remediate identified deficiencies and make improvements where necessary. (Recommendation 5)

Agency: Department of Transportation
Status: Open

Comments: In September 2020, the Department of Transportation provided an update on the status of this recommendation. In that update, officials said that DOT was still working on this action. According to officials, the department will implement several mechanisms to address the recommendation, including conducting annual reviews of the scientific integrity policy and making the policy available to all relevant employees. DOT estimated it would complete these actions by the end of March 2021.

Recommendation: The Secretary of Transportation should clarify in the SCASDP evaluation plan how reviewers should assess a grant application's alignment with the priority and secondary selection criteria and assign the application rating categories. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Administrator of the Federal Highway Administration should document in the agency's tribal consultation policy how agency officials are to communicate with tribes about how tribal input from consultation was considered in agency decisions on infrastructure projects. (Recommendation 14)

Agency: Department of Transportation: Federal Highway Administration
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Transportation should document in the agency's tribal consultation policy how agency officials are to communicate with tribes about how tribal input from consultation was considered in agency decisions on infrastructure projects. (Recommendation 20)

Agency: Department of Transportation
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Director of DOT's Office of Aviation Analysis should provide periodic external reporting, at a time interval DOT determines appropriate, to the public and policymakers, on the effects of antitrust immunity—based on the range of monitoring activities undertaken by DOT—including whether grants of immunity have achieved anticipated benefits and the status of remedies—such as airport slot divestitures—imposed as part of DOT's approval. (Recommendation 1)

Agency: Department of Transportation: Office of Aviation Analysis
Status: Open

Comments: In September 2020, DOT provided information on updates to how research and other information on antitrust immunity is shared on its web site. We are reviewing this information to determine if it is sufficient to close the recommendation.

Recommendation: The Administrator of the National Highway Traffic Safety Administration should recommend to the expert panel of the Model Minimum Uniform Crash Criteria to update the Criteria to provide a standardized definition of underride crashes and to include underride as a recommended data field. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: In the 180-day letter GAO received on July 15, 2019, DOT concurred with this recommendation. DOT also noted that NHTSA will recommend a crash underride data element for inclusion in the Model Minimum Uniform Crash Criteria 6th Edition, tentatively scheduled for issuance in the summer of 2020.

Recommendation: The Administrator of the National Highway Traffic Safety Administration should provide information to state and local police departments on how to identify and record underride crashes. (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: In the 180-day letter GAO received on July 15, 2019, DOT concurred with this recommendation. DOT also noted that NHTSA--as well as FMCSA--will develop informational materials for state and local police departments that educate end users, such as police officers, on how to identify and record underride crashes. DOT plans to post the training materials on NHTSA's and FMCSA's public websites by the fall of 2021.

Recommendation: The Administrator of the Federal Motor Carrier Safety Administration should revise Appendix G of the agency's regulations to require that rear guards are inspected during commercial vehicle annual inspections. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: In the 180-day letter GAO received on July 15, 2019, DOT concurred with this recommendation. DOT noted that FMCSA initiated a rulemaking to include rear impact guards on the list of items that must be examined as part of the required annual inspection of commercial motor vehicles. DOT added that the rulemaking would ensure that vehicles with missing or damaged rear guards would not satisfy the annual inspection criteria. FMCSA expects to publish a notice of proposed rulemaking in February 2020.

Recommendation: The Administrator of the National Highway Traffic Safety Administration should conduct additional research on side underride guards to better understand the overall effectiveness and cost associated with these guards and, if warranted, develop standards for their implementation. (Recommendation 4)

Agency: Department of Transportation
Status: Open

Comments: In the 180-day letter GAO received on July 15, 2019, DOT concurred with this recommendation. DOT noted that NHTSA is conducting a review of police accident reports of light vehicle crashes into the side of trailers in order to (1) estimate the number of fatalities from side underride crashes and (2) understand the effectiveness of side underride guards in preventing and mitigating the severity of side underride crashes. NHTSA then plans to conduct an analysis of the impacts of requiring side underride guards on trucks and trailers. NHTSA plans to complete these analyses by September 2020.

Recommendation: The FTA Administrator should determine, in collaboration with transit stakeholders, whether additional transit workforce data are needed to identify potential future occupational shortages in the transit industry and whether the benefits of this collection would outweigh the cost of gathering it. (Recommendation 1)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: On February 11, 2020 FTA stated that they anticipate issuing a notice of funding opportunity to establish a technical assistance center devoted to addressing the workforce development needs of the transit industry. They anticipate implementing this recommendation by January 31, 2021.

Recommendation: The FTA Administrator should develop and document a strategy that outlines how FTA will help address future transit workforce needs. (Recommendation 2)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: On February 11, 2020 FTA stated that they anticipate issuing a notice of funding opportunity to establish a technical assistance center devoted to addressing the workforce development needs of the transit industry. They anticipate implementing this recommendation by January 31, 2021.

Recommendation: The FTA Administrator should develop and document clearly defined performance goals and measures for its transit workforce development efforts. (Recommendation 3)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: DOT concurred with this recommendation and stated that FTA will enter into a cooperative agreement with a non-profit partner to develop and implement performance measures for FTA's workforce development efforts. FTA will coordinate with the Department of Labor on these measures. FTA plans to complete these actions by October 1, 2021.

Recommendation: The Under Secretary of Transportation for Policy should ensure that the Build America Bureau develop a detailed implementation plan that sets goals and a timeline for the Bureau's continued efforts, fills vacancies in the Bureau, and prioritizes and sequences work to carry out the multiple responsibilities given to the Bureau in the FAST Act. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: As of July 2020, DOT is planning to develop a strategy with goals and objectives to guide the Bureau's work and to complete this action by August 2020. DOT stated it does not plan to create a detailed implementation plan as that would detract from higher priority efforts. We will continue to monitor DOT's actions and the extent to which they fulfill our recommendation.

Recommendation: The Under Secretary of Transportation for Policy should ensure that the Build America Bureau develop performance indicators to assess the Bureau's progress toward meeting its guiding principles or mission as a "one-stop shop." (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: As of July 2020, DOT is planning to establish a baseline that tracks the average amount of time that projects spend in each of the key developmental phases to assess how long projects take to reach financial close and to complete this action by August 2020. This planned baseline and measure would align with one of the Bureau's four guiding principles, but additional measures would be needed to gauge its overall progress in meeting the Bureau's other guiding principles. We will continue to monitor DOT's actions and the extent to which they fulfill our recommendation.

Recommendation: The Under Secretary of Transportation for Policy should ensure that the Build America Bureau develop a mechanism to assess the Bureau's application evaluation process for TIFIA and RRIF and identify and address opportunities to improve and further streamline the process. This evaluation should include mechanisms to solicit feedback from project sponsors that sought financing. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: As of July 2020, the Bureau is planning to develop a survey to solicit feedback from project sponsors on their experience with the Bureau and to have an approved survey ready for use by August 2020. We will continue to monitor DOT's actions and the extent to which they fulfill our recommendation.

Recommendation: The Under Secretary of Transportation for Policy should ensure that the Build America Bureau develop and adopt a public statement that outlines DOT's and the Bureau's policy goals and appetite for risk for the TIFIA and RRIF financing programs. (Recommendation 4)

Agency: Department of Transportation
Status: Open

Comments: As of July 2020, DOT is planning to develop a strategy that outlines the Bureau's policy goals, but does not intend to issue a public statement that outlines DOT's and the Bureau's appetite for risk. According to DOT, a risk appetite statement would not be feasible given that the loan programs in the Bureau cover a diverse portfolio of publicly and privately funded projects covering a range of transportation modes that range widely in size, complexity, and financial structure. We informed DOT that we continue to believe that a risk appetite statement is both feasible and needed. DOT plans to provide an updated response in October 2020. We will review the Department's response and continue to monitor its actions and determine the extent to which they fulfill our recommendation.

Recommendation: The Secretary of Transportation should collaborate with the Secretary of Labor to continue to convene key groups of stakeholders to gather information on potential workforce changes that may result from automated trucking as the technology evolves, including analyzing needed skills and identifying any information or data gaps, to allow the agencies to fully consider how to respond to any changes. These stakeholders could include, for example, representatives of other relevant federal agencies, technology developers, the trucking industry, organizations that represent truck drivers, truck driver training schools, state workforce agencies, and local workforce development boards. (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: DOT agreed with this recommendation. We will monitor the agency's progress to address it.

Recommendation: The Secretary of Transportation should consult with the Secretary of Labor to further analyze the potential effects of automated trucking technology on drivers to inform potential workforce-related regulatory changes, such as the requirements to obtain a commercial driver's license or hours of service requirements (e.g., the maximum hours commercial truck drivers are permitted to work). This could include leveraging the analysis described by the Explanatory Statement accompanying the Consolidated Appropriations Act, 2018 once it is complete, as well as information the department obtains from stakeholders as the technology evolves. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: DOT agreed with this recommendation. The agency noted two of its current efforts related to automated trucking technology, namely its October 2018 automated vehicles voluntary guidance, Preparing for the Future of Transportation: Automated Vehicles 3.0, and its Congressionally-directed research on the impact of automated vehicle technologies on the workforce.

Recommendation: The Office of the Secretary should assess the feasibility and cost of updating its airline case management system to address data and reporting limitations, and to undertake those updates that are cost effective and feasible. (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: DOT concurred with this recommendation and said it would take steps to update its case management tracking system. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.

Recommendation: The Office of the Secretary should establish performance measures for each of its objectives for its five key airline-compliance activities. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: DOT concurred with this recommendation and said it would take steps to establish appropriate performance measures. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.

Recommendation: The Office of the Secretary should capture feedback directly from airline passengers or identify other mechanisms to capture passengers' perspectives to inform DOT's education efforts. (Recommendation 4)

Agency: Department of Transportation
Status: Open

Comments: DOT concurred with this recommendation and said it would take steps to capture feedback directly from consumers. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.

Recommendation: The Office of the Secretary should develop performance measures for DOT's efforts to educate airline passengers. (Recommendation 6)

Agency: Department of Transportation
Status: Open

Comments: DOT concurred with this recommendation and said it would take steps to develop appropriate performance measures for DOT's efforts to educate airline passengers. As of June, 2020, DOT has not provided an update regarding the status of its efforts to implement this recommendation. DOT indicated the agency would provide a response in the coming months, citing delays with workloads due to COVID-19. Once DOT provides a response to this recommendation, we will provide updated information.

Recommendation: The Administrator of FHWA, working with FRA, should evaluate the Section 130 Program's requirements to determine whether they allow states sufficient flexibility to adequately address current and emerging grade-crossing safety issues. As part of this evaluation, FHWA should determine whether statutory changes to the program are necessary to improve its effectiveness. (Recommendation 1)

Agency: Department of Transportation: Federal Highway Administration
Status: Open

Comments: In June 2020, the Federal Highway Administration (FHWA) completed a summary report, in cooperation with the Volpe National Transportation Systems Center, on stakeholder views of the Section 130 program requirements. As part of this evaluation, Volpe obtained feedback from stakeholders about their experience with the program requirements and their views on the flexibility of the requirements to address current and emerging grade-crossing safety issues. The report also contained a literature review. On August 17, 2020, FHWA reported to GAO that FHWA will continue to explore what statutory changes may be appropriate during the upcoming reauthorization cycle. The recommendation remains open because FHWA has not yet determined whether statutory changes to the program are necessary to improve its effectiveness. GAO will continue to monitor FHWA's efforts to implement this recommendation.

Recommendation: The Administrator of the U.S. Seaway Corporation should establish a process to identify, analyze, and monitor risks to the system's use to inform future actions to address those risks. (Recommendation 1)

Agency: Department of Transportation: Saint Lawrence Seaway Development Corporation
Status: Open

Comments: As of August 2020, DOT reported that the St. Lawrence Seaway Development Corporation (SLSDC) is in the process of completing development of its new risk management program and anticipates having a final product that will be implemented by the end of 2020. GAO will continue to monitor the SLSDC's progress in implementing this recommendation.

Recommendation: The Secretary of Transportation should ensure that the department's IT management policies address the role of the CIO for key responsibilities in the five areas we identified. (Recommendation 16)

Agency: Department of Transportation
Status: Open

Comments: DOT agreed with many of the responsibilities in our recommendation, and in September 2019, the agency planned to leverage their technical infrastructure modernization initiative to further define the CIO responsibilities identified in the 18 responsibility gaps identified in the report. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: FTA should determine which on-demand services qualify as "public transportation" based on the statutory definition and disseminate information to clarify whether and how to report data from such services into the National Transit Database (NTD). (Recommendation 2)

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: DOT concurred with this recommendation. As of September 2018, FTA planned to implement it by updating its NTD manual to include a new data collection field for on-demand services provided by Transportation Network Companies (TNC) in order to track these separately from other types of on-demand services. FTA will post a proposed update to clarify whether and how to report TNC-provided services into the NTD. FTA plans to post the proposed revisions along with specifications for which on-demand services qualify as "Public transportation" to the NTD policy in the Federal Register for comment. As of May 2020, FTA anticipated completing these actions by November 30, 2020.

Recommendation: The Secretary of Transportation should review the policies, procedures, and related control activities to ensure that the agency's Paperwork Reduction Act review process is operating effectively. (Recommendation 7)

Agency: Department of Transportation
Status: Open

Comments: In its September 2018 recommendation implementation update, Department of Transportation (DOT) stated that the department began an internal review of the Paperwork Reduction Act program operations, policy, and guidance. Officials reported that they anticipate issuing an updated policy by September 30, 2019. We will continue to monitor DOT's efforts to address our recommendation.

Recommendation: The Secretary of Transportation should leverage existing consultation with stakeholders and the public to explicitly seek input on the estimated burden imposed by information collections. (Recommendation 8)

Agency: Department of Transportation
Status: Open

Comments: In its September 2018 recommendation implementation update, Department of Transportation (DOT) stated that the department began an internal review of the Paperwork Reduction Act program operations, policy, and guidance. Officials reported that they anticipate issuing an updated policy by September 30, 2019. We will continue to monitor DOT's efforts to address our recommendation.

Recommendation: The Secretary of Transportation should include enough information in Federal Register notices to allow the public to reasonably calculate or determine the number of respondents, the frequency of response, and the average burden time per response for each information collection activity. (Recommendation 9)

Agency: Department of Transportation
Status: Open

Comments: In its September 2018 recommendation implementation update, Department of Transportation (DOT) stated that the departmental Paperwork Reduction Act (PRA) Officer has reviewed the Notice templates and checklist with DOT component PRA Officers during monthly PRA meetings and has applied additional scrutiny in the review process. DOT officials stated that the department began an internal review of the Paperwork Reduction Act program operations, policy, and guidance that will include additional aids to support Notice development. Officials reported that they anticipate issuing an updated policy by September 30, 2019. We will continue to monitor DOT's efforts to address our recommendation.

Recommendation: The FTA Administrator should initiate a rulemaking regarding the evaluation and rating process for Core Capacity Improvement projects, consistent with statutory provisions. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: As of March 2020, DOT indicated that the Department was working to determine what actions it will take regarding initiating a rulemaking. When we confirm what actions DOT has taken in response to this recommendation, we will provide updated information.

Recommendation: The Office of Transit Safety and Oversight should develop and communicate a method for how it will monitor the effectiveness of the enforcement authorities and practices of state safety agencies. (Recommendation 2)

Agency: Department of Transportation: Federal Transit Administration
Status: Open
Priority recommendation

Comments: DOT concurred with this recommendation. DOT should continue its progress to developing and communicating a methodology for how it will monitor the effectiveness of state safety agencies' enforcement.

Recommendation: The Secretary of Transportation, in cooperation with the Secretary of Homeland Security, should take steps to consult with respective sector partner(s), such as the SCC, DHS and NIST, as appropriate, to develop methods for determining the level and type of framework adoption by entities across their respective sector. (Recommendation 8)

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: As of January 2020, the department had begun taking steps to develop methods to determine the level and type of framework adoption in the respective sectors. Specifically, officials in the Department of Transportation's (DOT) Office of Intelligence, Security, and Emergency Response, in coordination with the Department of Homeland Security (DHS), told us that they planned to develop and distribute a survey to the Transportation Systems sector to determine the level and type of framework adoption. DOT officials stated that the draft survey was undergoing DHS legal review and that the completion of the review and subsequent Office of Management and Budget review would determine when the survey is approved for distribution.

Recommendation: Regarding the National 911 Program, the Administrator of NHTSA should develop specific program goals and performance measures related to NG911 implementation. (Recommendation 1)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: In October 2019, the Department of Transportation (DOT) indicated that the National Highway Transportation Safety Administration (NHTSA) is working to implement the recommendation and plans to complete implementation in July 2020. When we confirm what actions NHTSA has taken in response to this recommendation, we will provide updated information.

Recommendation: Regarding the National 911 Program, the Administrator of NHTSA should, in collaboration with the appropriate federal agencies, determine roles and responsibilities of federal agencies participating in the National NG911 Roadmap initiative in order to carry out the national-level tasks over which each agency has jurisdiction. (Recommendation 2)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: In October 2019, the Department of Transportation (DOT) indicated that the National Highway Transportation Safety Administration (NHTSA) is working to implement the recommendation and plans to complete implementation in July 2020. When we confirm what actions NHTSA has taken in response to this recommendation, we will provide updated information.

Recommendation: Regarding the National 911 Program, the Administrator of NHTSA should develop an implementation plan to support the completion of the National NG911 Roadmap's national-level tasks. (Recommendation 3)

Agency: Department of Transportation: National Highway Traffic Safety Administration
Status: Open

Comments: In October 2019, the Department of Transportation (DOT) indicated that the National Highway Transportation Safety Administration (NHTSA) is working to implement the recommendation and plans to complete implementation in July 2020. When we confirm what actions NHTSA has taken in response to this recommendation, we will provide updated information.

Recommendation: The FHWA Administrator should offer and provide guidance or technical assistance to NEPA assignment states on developing evaluation methodologies, including baseline time frames and timeliness measures. (Recommendation 1)

Agency: Department of Transportation: Federal Highway Administration
Status: Open

Comments: As of June 2020, FHWA has not agreed to offer and provide guidance or technical assistance on evaluation methodologies for NEPA assignment states. GAO continues to believe further evaluation guidance is needed, and will continue to monitor FHWA's actions.

Recommendation: The Secretaries of Defense and of Transportation should address ADS-B Out security concerns by approving one or more solutions that address ADS-B Out -related security risks or incorporating mitigations for security risks into the existing draft memorandum of agreement. These approved solutions should address operations, physical, cyber-attack, and electronic warfare security risks; and risks associated with divesting secondary-surveillance radars. The solution or mitigations should be approved as soon as possible in order to allow sufficient time for implementation.

Agency: Department of Transportation
Status: Open

Comments: DOT concurred with this recommendation. As of August 2018, DOD and the FAA signed a memorandum of agreement that that establishes a framework for DOD and FAA to jointly address the provision to allow certain aircraft not to broadcast and airspace monitoring and defense security issues related to ADS-B, and identifies a path to fully address the recommendations in our report.

Recommendation: The FAA Administrator should fulfill the CSLCA mandate to include ensuring a balance of risk between the federal government and launch companies as part of FAA's MPL methodology evaluation by reexamining the current probability thresholds. (Recommendation 1)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In March 2020 Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.

Recommendation: The FAA Administrator should fulfill the CSLCA mandate to analyze the cost impact of implementing its revised MPL methodology by evaluating the impact on the direct costs of launch companies and the federal government. (Recommendation 2)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In March 2020, Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.

Recommendation: The FAA Administrator should fulfill the CSLCA mandate to evaluate its MPL methodology in consultation with the commercial space sector and insurance providers by consulting with those entities on the cost impact of its revised MPL methodology, including an updated cost-of-casualty amount, on the launch industry and the federal government. (Recommendation 3)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In March 2020, Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.

Recommendation: The FAA Administrator should establish an estimated completion date for developing and implementing a plan to establish guidance on the most appropriate MPL methodologies and tools to use for each launch. (Recommendation 4)

Agency: Department of Transportation: Federal Aviation Administration
Status: Open

Comments: In March 2020, Department of Transportation (DOT) officials stated that FAA had not yet finished reexamining the current maximum probable loss (MPL) probability thresholds or completed a subsequent rulemaking to address the probability thresholds. The officials also stated that FAA's focus for the prior two years has been on streamlining the launch and reentry license regulations (SLR2) rulemaking in response to the President's Space Policy Directive 2, which contains the National Space Council's recommendations for commercial space regulatory reform. According to the officials, this effort will continue through 2020, and that after it is completed, FAA will evaluate whether to begin a new rulemaking to address MPL analyses.

Recommendation: The Secretary of Transportation should ensure that IT acquisition plans or strategies are reviewed and approved according to OMB's guidance. (Recommendation 26)

Agency: Department of Transportation
Status: Open

Comments: The agency concurred with the recommendation. In October 2019, Transportation issued guidance requiring that the CIO or designee to review and approve all IT acquisition plans. We have requested that the agency provide us evidence of CIO-approved IT acquisition plans. The agency stated that it planned to respond by May 15, 2020. We will continue to monitor the implementation of this recommendation.

Recommendation: The Secretary of Transportation should develop and implement a comprehensive plan to better manage departmental initiatives related to automated vehicles. This plan should include leading principles such as goals, priorities, steps to achieve results, milestones, and performance measures to track progress. (Recommendation 1)

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: In July 2018, DOT released an initial plan related to this recommendation in response to congressional direction. This plan outlines DOT's overall approach for managing policy and research issues related to automated vehicles across DOT's modal administrations. In January 2020, DOT and the National Science and Technology Council released Ensuring American Leadership in Automated Vehicle Technologies (AV 4.0), building on prior policies that DOT has identified as actions regarding its implementation of GAO's recommendation. DOT has yet to identify, for example, performance measures to monitor and gauge results. Without a comprehensive plan, it continues to be unclear whether DOT is adequately tackling automated vehicle challenges.

Recommendation: The Administrator of PHMSA should ensure that PHMSA uses other data and information about budgetary resources as they become available to inform and refine its performance goals. (Recommendation 2)

Agency: Department of Transportation: Pipeline and Hazardous Materials Safety Administration
Status: Open

Comments: As of May 2019, we are following up with PHMSA regarding this recommendation and will provide updated information when we confirm agency actions.

Recommendation: The Secretary of Transportation should develop an evaluation plan for the Infrastructure for Rebuilding America (INFRA) program in advance of issuing the notice of funding opportunity and ensure the program's evaluation plan clearly defines how all review teams should apply criteria, assess applications, and assign ratings to ensure that all applications are consistently reviewed. (Recommendation 1)

Agency: Department of Transportation
Status: Open

Comments: In 2019, we found that DOT's evaluation plan for the INFRA 2017-2018 round of funding was not finalized prior to DOT's issuance of the notice of funding opportunity. In addition, we raised concerns with a lack of documentation outlining why members of the INFRA senior review team followed up with some applicants over others. DOT told us that, for the fiscal year 2020 INFRA awards, it plans to provide information in the Notice of Funding Opportunity and evaluation plan explaining under the circumstances under which additional information may be sought from applicants. DOT stated that it plans to complete these actions by March 2020. We will continue to monitor DOT's actions.

Recommendation: The Secretary of Transportation should ensure all program applicants be notified in writing of the outcomes of the application selection process. For unsuccessful applicants, the notification should include a brief explanation of the decision. (Recommendation 2)

Agency: Department of Transportation
Status: Open

Comments: DOT officials told us that they formally notified unsuccessful INFRA applicants of selection decisions via email and offered applicants the chance to schedule a debriefing with DOT officials. As of January 2020, we are assessing DOT's actions.

Recommendation: The Secretary of Transportation should require INFRA program teams document their decision-making rationale throughout all levels of review in the application selection process. (Recommendation 3)

Agency: Department of Transportation
Status: Open

Comments: In 2019, we again raised concerns with the lack of documentation outlining DOT's rationale for its INFRA award decisions, as well as a lack of documentation regarding why members of the senior review team followed-up with some applicants over others. DOT stated that it would work to address these issues by updating its internal guidance. We will continue to monitor DOT's actions.

Recommendation: To improve agencies' physical security programs' alignment with the ISC Risk Management Process for Federal Facilities and Standards for Internal Control in the Federal Government for information and monitoring, the Secretary of Transportation should direct the FAA Administrator to develop a plan that provides sufficient details on the activities needed and time frames within the date when FAA will implement an improved methodology.

Agency: Department of Transportation
Status: Open

Comments: The Federal Aviation Administration (FAA) has developed, initially tested, and deployed a risk assessment methodology that aligns with the Interagency Security Committee Risk Management Process for Federal Facilities. In August and September of 2019, FAA trained some staff on the new methodology, which is being integrated into the facility security reporting system. After resolving any software compatibility issues, completing all necessary testing and training, and issuing the associated security policy, FAA expects to fully implement the methodology by December 31, 2020.

Recommendation: To improve agencies' physical security programs' alignment with the ISC Risk Management Process for Federal Facilities and Standards for Internal Control in the Federal Government for information and monitoring, the Secretary of Transportation should direct the FAA Administrator to update FAA's policy to require the use of a methodology that fully aligns with the ISC's Risk Management Process for Federal Facilities for assessing all undesirable events, considering all three factors of risk, and documenting all deviations from the standard countermeasures.

Agency: Department of Transportation
Status: Open

Comments: The Federal Aviation Administration (FAA) drafted an updated facility security policy and distributed it for comment in October 2019. It received over 300 comments that are currently being addressed. Once completed, the policy is to incorporate a methodology that fully aligns with the Interagency Security Committee Risk Management Process for Federal Facilities for assessing all undesirable events, considering all three factors of risk, and documenting all deviations from the standard countermeasures. FAA plans to publish the new policy to coincide with the implementation of its risk-assessment methodology by December 31, 2020.

Recommendation: To improve agencies' physical security programs' alignment with the ISC Risk Management Process for Federal Facilities and Standards for Internal Control in the Federal Government for information and monitoring, the Secretary of Transportation should direct the FAA Administrator to update FAA's policy to include ongoing monitoring of physical security information.

Agency: Department of Transportation
Status: Open

Comments: The Federal Aviation Administration's (FAA) update of its facility security policy and its associated databases should help to improve the monitoring and use of physical security information to better assist with risk assessment decision-making. In February 2020, FAA officials said that its facility security reporting system is to be improved with new metrics and executive level reporting. Such improvements are to result in increased program oversight, risk awareness, and mitigation planning. These improvements are to be completed by December 31, 2020 to coincide with full implementation of the components of the risk management framework, such as the risk assessment methodology, personnel training, and policy publication.

Recommendation: The Secretary of Transportation should ensure that the Department's Chief Information Officer verifies the completeness of DOT's inventory of current telecommunications assets and services and establishes a process for ongoing maintenance of the inventory. (Recommendation 21)

Agency: Department of Transportation
Status: Open

Comments: Department of Transportation (DOT) officials stated that the department has developed a comprehensive inventory of its telecommunications assets and services, and maintains this inventory on a regular basis. However, as of August 2020, the department has not yet provided documentation of its inventory or the associated maintenance processes. We will continue to monitor DOT's efforts to complete this inventory and establish a maintenance process for it.

Recommendation: The Secretary of Transportation should ensure that the Department's Chief Information Officer identifies the agency's future telecommunications needs, areas for optimization, and costs and benefits of new technology; and completes efforts to align DOT's approach with its long-term plans and enterprise architecture. (Recommendation 22)

Agency: Department of Transportation
Status: Open

Comments: Department of Transportation (DOT) officials stated that they conducted an assessment of the department's future telecommunication requirements. According to officials, the results of this analysis were included in an EIS Statement of Work. However, DOT has not demonstrated that it used its complete inventory of existing services to identify its future needs. DOT also stated that it has conducted extensive research to identify areas for optimization and sharing, but did not provide documentation of this research. Further, DOT has not provided evidence that the department has aligned its transition approach with its long-term plans and enterprise architecture. We will continue to follow-up with DOT regarding these efforts.

Recommendation: The Secretary of Transportation should ensure that the Department's Chief Information Officer identifies roles and responsibilities related to the management of assets and human capital and legal expertise for the transition; develops a transition communications plan; and fully uses configuration and change-management processes in DOT's transition. (Recommendation 23)

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (DOT) developed a transition communications plan and identified roles and responsibilities related to legal expertise, the management of assets and human capital. DOT has also provided evidence that they are requiring the use of change management in the transition. However, DOT has not demonstrated that it is applying configuration management processes to DOT's transition efforts. We will continue to monitor DOT's efforts to implement this recommendation.

Recommendation: The Secretary of Transportation should ensure that the Department's Chief Information Officer fully identifies the resources needed for the full transition, justifies requests for transition resources, identifies staff resources needed for the full transition, and fully analyzes training needs for staff assisting with the transition. (Recommendation 24)

Agency: Department of Transportation
Status: Open

Comments: Department of Transportation (DOT) developed a transition resource plan that identifies functional roles needed for the transition, such as network engineers and staff to place new telecommunications orders. However, the transition resource plan did not identify the staffing levels needed for each of the functional roles, such as how many network engineers are necessary, and DOT did not provide other documentation that fully identifies these resources needs. In addition, DOT has not yet provided documentation that it has identified the funding needed for the full transition, justified requests for transition resources, or fully analyzed training needs for staff assisting with the transition. We will continue to follow-up on DOT's efforts to implement this recommendation.

Recommendation: The Secretary of Transportation should ensure that the Department's Chief Information Officer fully demonstrates that DOT's transition goals and measures align with its mission; completely identifies transition risks related to information security, critical systems, and continuity of operations; and fully identifies mission-critical priorities in the transition timeline. (Recommendation 25)

Agency: Department of Transportation
Status: Open

Comments: Department of Transportation (DOT) provided evidence that its transition goals and measures align with its mission and that it has identified the risks associated with the EIS transition. However, DOT has not yet provided documentation demonstrating that it has identified mission-critical priorities in its transition timeline. We will continue to monitor DOT's efforts to implement this recommendation.

Recommendation: The Secretaries of Agriculture, Commerce, Defense, Homeland Security, Energy, HHS, Interior, Labor, State, Transportation, Treasury, and VA; the Attorney General of the United States; the Administrators of EPA, GSA, and SBA; the Director of OPM; and the Chairman of NRC should take action to, within existing OMB reporting mechanisms, complete plans describing how the agency will achieve OMB's requirement to implement automated monitoring tools at all agency-owned data centers by the end of fiscal year 2018.

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (Transportation) agreed with our recommendation and, in November 2017 correspondence to GAO, described planned actions to implement it. Specifically, the department stated that its Office of the Chief Information Officer would create a plan of action to address the multi-layer requirements applicable to the department. Transportation expected to develop a plan of action that addressed the Office of Management and Budget's August 2016 Data Center Optimization Initiative (DCOI) guidance memorandum. The department expected to implement its plan by September 30, 2018. In November 2019, Transportation reported that it had 17 agency-owned data centers that the department planned to keep open. However, of those 17 data centers, only one had implemented the advanced monitoring tools. As of January 2020, we have not received a more recent update from the department about how it will meet the Data Center Optimization Initiative requirement to implement monitoring tools at the remaining 17 agency-owned data centers. We will continue to monitor the status of this recommendation.

Recommendation: To increase transparency and obtain information to better inform decisions on whether to investigate potentially unfair or deceptive practices in the air ambulance industry, the Secretary of Transportation should assess available federal and industry data and determine what further information could assist in the evaluation of future complaints or concerns regarding unfair or deceptive practices.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: The FAA Reauthorization Act of 2018 (the Act), signed into law on October 5, 2018, directed the establishment of an Air Ambulance and Patient Billing (AAPB) Advisory Committee. The Act also required the committee to make recommendations on a variety of topics, including what additional data from air ambulance providers and other sources should be collected by DOT to improve its understanding of the industry. On September 12, 2019, DOT announced the formation of the AAPB Advisory Committee, including the appointment of 13 members. The first meeting of the AAPB Advisory Committee was held in January 2020. Soon after this meeting, three subcommittees were established, including one on Disclosure and Distinction of Charges and Coverage for Air Ambulance Services and another on Prevention of Balance Billing. Subcommittee meetings began in March 2020, although given the impact of COVID-19, the subcommittee meets scheduled for April and May 2020 were postponed. Pursuant to the Act, the AAPB Advisory Committee is to submit a report containing its recommendations not later than 180 days after the date of its first meeting. GAO will continue to monitor the work of the AAPB Advisory Committee related to this recommendation.

Recommendation: To increase transparency and obtain information to better inform decisions on whether to investigate potentially unfair or deceptive practices in the air ambulance industry, the Secretary of Transportation should consider consumer disclosure requirements for air ambulance providers, which could include information such as established prices charged, business model and entity that establishes prices, and extent of contracting with insurance.

Agency: Department of Transportation
Status: Open

Comments: The FAA Reauthorization Act of 2018 (the Act), signed into law on October 5, 2018, directed the establishment of an Air Ambulance and Patient Billing (AAPB) Advisory Committee. The Act also required the committee to make recommendations on a variety of topics, including the recommendations from this GAO report. On September 12, 2019, DOT announced the formation of the AAPB Advisory Committee, including the appointment of 13 members. The first meeting of the AAPB Advisory Committee was held in January 2020. Soon after this meeting, three subcommittees were established, including one on Disclosure and Distinction of Charges and Coverage for Air Ambulance Services and another on Prevention of Balance Billing. Subcommittee meetings began in March 2020, although given the impact of COVID-19, the subcommittee meets scheduled for April and May 2020 were postponed. Pursuant to the Act, the AAPB Advisory Committee is to submit a report containing its recommendations not later than 180 days after the date of its first meeting. GAO will continue to monitor the work of the AAPB Advisory Committee related to this recommendation.

Recommendation: To help FAA better manage and oversee its portfolio of R&D activities, the Secretary of Transportation should direct the FAA to take a more strategic approach to identifying research priorities across the agency, including developing guidance to identify long-term priorities and emerging issue areas, as part of FAA's portfolio development process.

Agency: Department of Transportation
Status: Open

Comments: In June 2019, FAA issued a redesigned National Aviation Research Plan (NARP) for 2017/2018. In September 2019, FAA officials told GAO that the redesigned NARP helped the agency take a more strategic approach to identifying research priorities. FAA officials also said that the agency has taken actions to understand emerging aviation issues requiring FAA's research attention and those emerging issues will be incorporated into future plans. In June 2020, FAA officials told us that they are developing guidance--to be finalized by December 2020--to ensure that future NARPs continue to take a strategic approach. GAO will review FAA's actions to implement the recommendation once the guidance is completed.

Recommendation: To help FAA better manage and oversee its portfolio of R&D activities, the Secretary of Transportation should direct the FAA to develop guidance to ensure that future National Aviation Research Plans (NARP) and R&D Annual Reviews meet statutory requirements to the extent practicable, including (a) The NARP lists activities that are carried under cooperative agreements. (b) The NARP describes the rationale for the prioritized research programs. (c) The NARP identifies how resources were allocated for long-term and near-term research. (d) The NARP identifies REDAC recommendations that are accepted, not accepted, and the reasons for non-acceptance. (e) The NARP provides a detailed description of technology transfer to government, industry, and academia. (f) The Annual Review describes new technologies developed and the dissemination of research results to the private sector. (g) The Annual Review allows a comparison to the NARP. (h) The Annual Review is prepared and presented in accordance with agency performance reporting requirements.

Agency: Department of Transportation
Status: Open

Comments: In June 2019, FAA issued a redesigned the National Aviation Research Plan (NARP) to include, among other things, information required by statue. In June 2020, FAA officials told us that they redesigned the R&D Annual Review in 2019 to also address the statutory requirements. The officials said that they are also in the process of revising guidance that the agency uses to develop the NARP and R&D Annual Review to ensure that future documents meet statutory requirements. FAA plans to finalize the guidance by December 2020. GAO will review FAA's actions to implement the recommendation once FAA provides GAO the redesigned R&D Annual Review and once guidance for both the NARP and R&D Annual Review are completed.

Recommendation: To help ensure that the government is not exposed to more liability risk than intended, the Secretary of Transportation should ensure that the FAA Administrator prioritizes the development of a plan to address the identified weakness in the cost-of-casualty amount, including setting time frames for action, and update the amount based on current information.

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation agreed with the recommendation. In March 2018, the Federal Aviation Administration (FAA) stated that the agency planned to conduct a rulemaking to address any updates to the cost-of-casualty amount. As part of the rulemaking, FAA planned to engage with the commercial space and insurance industries to obtain views on an appropriate cost-of-casualty amount and implications of any changes. However, in February 2019, FAA stated that it has been unable to conduct the planned rulemaking due to a competing priority that will continue through 2020. FAA has requested input from the industry on prioritizing needed rule revisions and will develop a plan for updating the cost-of-casualty amount based on the industry's prioritization recommendations. We will continue to monitor FAA's actions in response to this recommendation.

Recommendation: Given DOT's new discretionary grant programs and similar challenges we have found with previous DOT programs, the Secretary of Transportation should issue a directive that governs department-wide and modal administration discretionary grant programs. Such a directive should include requirements to: (1) develop a plan for evaluating project proposals in advance of issuing a notice of funding availability that defines the stages of the process, including how the process will be overseen to ensure a consistent review of applications; (2) document key decisions, including the reason for any rating changes and the officials responsible for those changes, and how high-level concerns raised during the process were addressed; and (3) align stated program purpose and policy priorities with the evaluation and selection process.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: DOT concurred with this recommendation and, in March 2019, issued a memo directing secretarial offices and operating administrations involved in awarding discretionary grants to implement our recommendations and to include them in their policies and procedures. In June 2019, we reported that, due to a number of issues, it is unclear how this action will address our recommendation. For example, we found that the memo was essentially limited to a repetition of our recommendation and that DOT did not take steps to ensure that the various affected offices consistently interpret and implement the recommendation. DOT officials told us they wanted to provide the affected offices flexibility to implement the recommendation, but that the Department would assess the need for additional guidance based on revisions to its Financial Assistance Guidance Manual. DOT completed these revisions effective January 2020, and all affected offices are expected to complete developing their policies and procedures by May 2020. We will continue to monitor the Department's actions and assess the extent to which they address our recommendation.

Recommendation: To facilitate the analysis of gaps between current skills and future needs, the development of strategies for filling the gaps, and succession planning, the Secretary of Transportation should require the Chief Information Officer, Chief Human Capital Officer, and other senior managers as appropriate to address the shortfalls in IT workforce planning noted in this report, including the following actions: (1) establish a time frame for when the department is to finalize its draft workforce planning process and maintain that process; (2) develop staffing requirements for all positions; (3) assess competency and staffing needs regularly for all positions; (4) assess gaps in staffing for all components of the workforce; (5) develop strategies and plans to address gaps in competencies and staffing; (6) implement activities that address gaps, including an IT acquisition cadre, cross-functional training of acquisition and program personnel, a career path for program managers, and use of special hiring authorities, if justified and cost-effective;e (7) monitor the department's progress in addressing competency and staffing gaps; and (8) report to department leadership on progress in addressing competency and staffing gaps.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: The department agreed with the recommendation and stated that it plans to fully implement it. In October 2019 (in GAO-20-129), we reported the results of our evaluation of the department's progress in implementing the eight IT workforce planning activities. Specifically, we reported that the department had fully implemented the activity to develop competency and staffing requirements, but had not yet fully implemented the remaining seven activities, including developing a workforce planning process. In January 2020, the department stated that its Office of the Chief Information Officer and Office of Human Resource Management had established a workgroup to lead and conduct workforce planning activities, and had defined the strategic goals and objectives for the department's IT workforce. The department also stated that the workgroup was planning on subsequently completing additional activities, including completing a workforce analysis with a competency gap assessment, by the end of calendar year 2020, and developing strategies to address any identified gaps by the end of 2021. We will continue to monitor the department's efforts to implement our recommendation.

Recommendation: To better ensure spaceport operators' understanding of FAA's financial responsibility regulations for commercial space launches, the Secretary of Transportation should ensure that the FAA Administrator provides additional communication to clarify FAA's interpretation of the financial responsibility regulations for commercial space launches. The forms of communication could include, among other things, issuing additional guidance or using other forums to clarify when a spaceport operator is a third party to a launch and when it is not.

Agency: Department of Transportation
Status: Open

Comments: In May 2018, FAA officials said that they were working towards implementing the recommendation, but did not have documented efforts at this time and do not have an estimated completion date.

Recommendation: To continue the agency's efforts to improve state and local emergency preparedness for rail accidents involving hazardous materials, the Secretary of Transportation should, after the rulemaking is finalized, develop a process for regularly collecting information from state emergency response commissions on the distribution of the railroad-provided hazardous-materials-shipping information to local planning entities.

Agency: Department of Transportation
Status: Open

Comments: DOT published the Oil Spill Response Plans and Information Sharing for High-Hazard Flammable Trains final rule in February 2019. As of September 2020, PHMSA indicated that it wanted to close out the recommendation by adding 2 questions to the Hazardous Materials Emergency Preparedness grant application asking SERCs whether they receive information on High-Hazard Flammable Train operations and whether they are disseminating this information to local planning entities. OMB is currently reviewing the additional information request. We will continue to monitor DOT's efforts to address the recommendation.

Recommendation: To inform DOT's development of its national freight strategy and associated freight efforts, such as states' development of freight plans, newly established freight funding programs, and advancing DOT's efforts to implement national freight policies, in the development of the freight data strategy, the Secretary of Transportation should include a specific plan to identify: (1) appropriate freight data sources, information, and analytic tools for transportation modes involved in the freight network and supply chains; (2) data gaps that could help both the agency and states and local governments in the development of their freight plans, and an approach for addressing obstacles to developing high-quality, reliable supply chain information; (3) current and planned efforts that can provide insights into supply chains and their impacts on freight networks; and (4) how DOT plans to use the supply chain information and analytical tools to inform freight planning and programming.

Agency: Department of Transportation
Status: Open

Comments: DOT concurred with this recommendation. As of March 2020, DOT had not issued the National Freight Strategic Plan, but DOT officials stated that they are planning to issue it in 2020. To fully implement this recommendation, in the national strategy, DOT should include plans to identify data sources, gaps, information on supply chains and freight networks, and on how DOT will use this information.

Recommendation: To determine whether CSA interventions influence motor carrier safety performance, the Secretary of Transportation should direct the FMCSA Administrator to identify and implement, as appropriate, methods to evaluate the effectiveness of individual intervention types or common intervention patterns to obtain more complete, appropriate, and accurate information on the effectiveness of interventions in improving motor carrier safety performance. In identifying and implementing appropriate methods, FMCSA should incorporate accepted practices for designing program effectiveness evaluations, including practices that would enable FMCSA to more confidently attribute changes in carriers' safety behavior to CSA interventions.

Agency: Department of Transportation
Status: Open

Comments: FMCSA has reviewed the methodology for its effectiveness model and identified many of the same limitations GAO discussed in its report. FMCSA also identified several approaches to address these limitations, including modifying its model to measure individual intervention types. However, as of July 2020, FMCSA had not implemented any of its proposed approaches.

Recommendation: To enable FMCSA management to monitor the agency's progress in achieving its effectiveness and efficiency outcomes for CSA interventions and balance priorities, the Secretary of Transportation should direct the FMCSA Administrator to establish and use performance measures to regularly monitor progress toward both FMCSA's effectiveness outcome and its efficiency outcome.

Agency: Department of Transportation
Status: Open

Comments: The Federal Motor Carrier Safety Administration (FMCSA) plans to establish an inventory of effectiveness and efficiency measures and monitor performance on an ongoing basis. FMCSA is working to modify its model to measure the effectiveness of individual intervention types. However, as of July 2020, it had not implemented any of its proposed modifications.

Recommendation: As DOT, in response to the FAST Act, conducts additional evaluation and analysis of ECP brakes and updates the regulatory impact analysis, the Secretary of Transportation should direct FRA and PHMSA to create a plan to collect data from railroads' ongoing and future operational experiences using ECP brakes. The plan should include details on how the agency will work with railroads to collect this data, ensure that such data are reliable, and analyze these data to conduct a retrospective analysis of the ECP brakes requirement that could help inform any potential future actions regarding ECP brakes.

Agency: Department of Transportation
Status: Open

Comments: In December 2017, DOT announced that it would rescind the electronically-controlled pneumatic (ECP) brake rule because its updated Regulatory Impact Analysis estimated that the rule's costs would exceed its benefits. Subsequently, in September 2018, DOT rescinded the ECP brake rule. As a result, DOT confirmed with us in August 2019 that it does not intend to create a plan to collect data from railroads' use of ECP brakes.

Recommendation: As DOT, in response to the FAST Act, conducts additional evaluation and analysis of ECP brakes and updates the regulatory impact analysis, if, based on its updated analysis, DOT promulgates a new rule on the applicable ECP brake system requirements, the Secretary of Transportation should direct FRA and PHMSA to require that freight railroads, once they equip with ECP brakes in response to the requirement, collect and provide data to FRA on their ongoing operational experience with ECP brakes.

Agency: Department of Transportation
Status: Open

Comments: In December 2017, DOT announced that it would rescind the electronically-controlled pneumatic (ECP) brake rule because its updated Regulatory Impact Analysis estimated that the rule's costs would exceed its benefits. DOT subsequently rescinded the ECP brake rule in September 2018. As a result, this recommendation is currently no longer relevant and DOT confirmed with us in August 2019 that it does not plan to implement this regulation.

Recommendation: To ensure that the role of the CISO is defined in department policy in accordance with FISMA 2014, the Secretary of Transportation should define the CISO's role in department policy for ensuring that subordinate security plans are documented for the department's information systems.

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (DOT) concurred with the recommendation and is currently updating its Cybersecurity Policy. The Department plans to be complete by June 29, 2019. As of June 2020, the department has not yet provided sufficient evidence that it has implemented the recommendation. Upon receiving additional evidence from DOT, we will review it to determine whether the department has addressed the recommendation.

Recommendation: To ensure that the role of the CISO is defined in department policy in accordance with FISMA 2014, the Secretary of Transportation should define the CISO's role in department policy for ensuring that security controls are tested periodically.

Agency: Department of Transportation
Status: Open

Comments: The Department of Transportation (DOT) concurred with the recommendation and is currently updating its Cybersecurity Policy. The Department plans to be complete by June 29, 2019. As of June 2020, the department has not yet provided sufficient evidence that it has implemented the recommendation. Upon receiving additional evidence from DOT, we will review it to determine whether the department has addressed the recommendation.

Recommendation: To enhance FAA's risk-based approach for oversight of repair stations, the Secretary of Transportation should direct the Administrator of the Federal Aviation Administration to develop and implement a process in Flight Standards for incorporating into SAS the volume of critical maintenance that each U.S. airline contracts to repair stations.

Agency: Department of Transportation
Status: Open

Comments: FAA did not concur with this recommendation. In July 2019, GAO confirmed that FAA does not plan to implement the recommendation because the agency continues to believe the subjective nature of volume of work makes it an ineffective risk indicator. However, the agency monitors many factors as primary risk indicators at repair stations. Many of these risk indicators are associated with important aspects of work volume such as high workforce turnover; changes in management; rapid growth or downsizing; changes in aircraft complexity/programs; financial conditions; age of fleet and increases in aircraft discrepancies. FAA considers these factors and the criticality of a specific maintenance action on an aircraft to be the most important risk indicators.

Recommendation: To enhance FAA's risk-based approach for oversight of repair stations, the Secretary of Transportation should direct the Administrator of the Federal Aviation Administration to develop and implement an evaluative process with measurable performance goals and measures to determine the effectiveness of SAS as the SMS safety assurance component.

Agency: Department of Transportation
Status: Open

Comments: In July 2019, GAO confirmed that FAA plans to develop overall program goals and metrics as part of the next implementation phase of its new Safety Assurance System. These metrics are expected to be fully developed based on the final design of the new system and the program requirements identified. Final system testing and deployment into production for the Safety Assurance System is expected to be completed by February 2021, with final implementation scheduled to be completed by May 2022. Additionally, prior to deploying the system, FAA plans to provide training courses to the aviation safety workforce who will be using the new system, and plans to issue new policy documentation in June 2020 that will be used to provide additional guidance to that workforce on properly using the system.

Recommendation: To promote the transition to improved crash test standards, to strengthen FHWA's oversight of the roadside safety hardware's crash-testing process, and to make more information available to states and industry on how roadside safety hardware performs in actual conditions, the Secretary of Transportation should direct the Administrator of FHWA to provide additional guidance to crash test labs and accreditation bodies to ensure that labs have a clear separation between device development and testing in cases where lab employees test devices that were developed within their parent organization.

Agency: Department of Transportation
Status: Open

Comments: As of January 2020, FHWA has not determined what actions, if any, it plans to take to address this recommendation. During 2019, FHWA officials stated that the agency was planning, in consultation with state departments of transportation, to establish a mechanism for third party verification of results from crash-test labs. The initial plan was to work with an outside organization that would assume responsibility for third party verification by mid to late 2020. This outside organization was to be responsible for developing guidelines with respect to lab independence and dealing with cases where a testing lab and a hardware developer are owned by the same parent company. According to FHWA officials, while the agency engaged with two outside organizations, it has not been able to establish a mechanism for third party verification of results through an outside organization and is considering additional options. As a result, FHWA is re-evaluating actions to address this recommendation.

Recommendation: To promote the transition to improved crash test standards, to strengthen FHWA's oversight of the roadside safety hardware's crash-testing process, and to make more information available to states and industry on how roadside safety hardware performs in actual conditions, the Secretary of Transportation should direct the Administrator of FHWA to develop a process for third-party verification of results from crash-test labs.

Agency: Department of Transportation
Status: Open

Comments: As of January 2020, FHWA has not determined what actions, if any, it plans to take to address this recommendation. During 2019, FHWA officials stated that the agency was planning, in consultation with state departments of transportation, to establish a mechanism for third party verification of results from crash-test labs. The initial plan was to work with an outside organization that would assume responsibility for third party verification by mid to late 2020. According to FHWA officials, while the agency engaged with two outside organizations, it has not been able to establish a mechanism for third party verification of results through an outside organization and is considering additional options. As a result, FHWA is re-evaluating actions to address this recommendation.

Recommendation: To promote the transition to improved crash test standards, to strengthen FHWA's oversight of the roadside safety hardware's crash-testing process, and to make more information available to states and industry on how roadside safety hardware performs in actual conditions, the Secretary of Transportation should direct the Administrator of FHWA to support additional research and disseminate results on roadside safety hardware's in-service performance, either as part of future phases of FHWA's current pilot study on guardrail end terminals' performance or as part of FHWA's broader research portfolio.

Agency: Department of Transportation
Status: Open

Comments: As of January 2020, FHWA officials stated that the agency expects the pilot program report to be issued in December 2020, but it will not report results because the sample sizes were too small. In addition, officials told us that no further research into in-service performance evaluations are planned.

Recommendation: To help improve the U.S. aviation sector's preparedness for future communicable disease threats from abroad, the Secretary of Transportation should work with relevant stakeholders, such as the Department of Health and Human Services, to develop a national aviation-preparedness plan for communicable disease outbreaks. Such a plan could establish a mechanism for coordination between the aviation and public health sectors and provides clear and transparent planning assumptions for a variety of types and levels of communicable disease threats.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: The Department of Transportation (DOT) has not developed a national aviation-preparedness plan to respond to communicable disease threats from abroad. In June 2020, we urged Congress to take legislative action to require the Secretary of Transportation to work with relevant agencies and stakeholders to develop a national aviation-preparedness plan to limit the spread of communicable disease threats, and minimize travel and trade impacts (see GAO-20-625). GAO's periodic updates on the CARES Act of 2020 provide information about actions taken by Congress to address this matter. DOT partially concurs with our recommendation and agrees that an aviation preparedness plan is needed, but continues to suggest that the Department of Health and Human Services (HHS) and the Department of Homeland Security (DHS) have responsibility for communicable disease response and preparedness planning, respectively, and that these departments should lead any efforts to address planning for communicable disease outbreaks, including for transportation. In the absence of a national aviation-preparedness plan, DOT officials point to ongoing efforts to engage with interagency partners at DHS and HHS, as well as industry stakeholders, to better collaborate on communicable disease response and preparedness as they relate to civil aviation. For example, in July 2020, DOT, HHS, and DHS issued guidance to airports and airlines for implementing measures to mitigate public health risks associated with COVID-19. While this guidance is a positive step, DOT has not yet taken action to develop an aviation preparedness plan for future communicable disease threats that incorporate such things as protocols for responding to the threat and coordination among stakeholders.

Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Transportation should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

Agency: Department of Transportation
Status: Open

Comments: As of January 2020, the Department of Transportation had not addressed the recommendation. In December 2019, an official from the department's Audit Relations and Program Improvement office stated that all the department's telecommunication devices are managed through two programs and that these programs have mechanisms in place to ensure that telecommunications are managed in an effective and efficient manner. However, as of January 2020, the department had not provided evidence to demonstrate that it had implemented the recommendation. We will continue to monitor the department's efforts.

Recommendation: To promote and enhance federal, state, and local NEMT coordination activities, the Secretary of Transportation, as the chair of the Coordinating Council, should convene a meeting of the member agencies of the Coordinating Council and complete and publish a new or updated strategic plan that, among other things, clearly outlines a strategy for addressing NEMT and how it can be coordinated across federal agencies that fund NEMT service.

Agency: Department of Transportation
Status: Open

Comments: The Federal Transit Administration (FTA) concurred with this recommendation. The Department of Transportation (DOT), which chairs the Coordinating Council on Access and Mobility (Coordinating Council) and provides administrative support and staff, has made some progress to enhance coordination of NEMT programs through the development of a new or updated strategic plan, as GAO recommended in December 2014, but coordination at the federal level remains limited. In October 2019, the Coordinating Council adopted a new strategic plan as recommended by GAO. However, DOT indicated that strategies for coordinating NEMT across federal agencies would not be fully articulated until November 2020 when it plans to issue a report to the President and Congress. Until the report is finalized, the Coordinating Council may be missing an opportunity to identify and align goals and strategies for increased NEMT coordination with the benefits of coordination, such as increased program efficiency or reduced costs.

Recommendation: To promote and enhance federal, state, and local NEMT coordination activities, the Secretary of Transportation, as the chair of the Coordinating Council, should convene a meeting of the member agencies of the Coordinating Council and finalize and issue a cost-sharing policy and clearly identify how it can be applied to programs under the purview of member agencies of the Coordinating Council that provide funding for NEMT.

Agency: Department of Transportation
Status: Open

Comments: FTA concurred with this recommendation. The Department of Transportation (DOT), which chairs the Coordinating Council and provides administrative support and staff, has made minimal progress to develop and issue a cost-sharing policy, as GAO recommended in December 2014, which would allow agencies to identify and allocate costs among programs. In October 2019, the Coordinating Council adopted a new strategic plan. DOT plans to include a cost sharing policy as part of a report to the President and Congress in September 2020. According to DOT officials, they have begun the process of soliciting and including input from Coordinating Council agencies to develop the elements of the report, including the cost sharing policy, as of December 2019. The development of a cost sharing policy would provide federal guidance on how to address cost sharing issues across agencies and help facilitate ride and vehicle sharing. Until the Coordinating Council develops federal cost allocation principles for transportation providers, federal agencies may be unable to address cost-sharing issues across agencies such as ride and vehicle sharing.

Recommendation: To promote and enhance federal, state, and local NEMT coordination activities, the Secretary of Transportation, as the chair of the Coordinating Council, should convene a meeting of the member agencies of the Coordinating Council and using the on-going work of the Health, Wellness, and Transportation working group and other appropriate resources, (1) identify the challenges associated with coordinating Medicaid and VA NEMT programs with other federal programs that fund NEMT, (2) develop recommendations for how these challenges can be addressed while still maintaining program integrity and fraud prevention, and (3) report these recommendations to appropriate committees of Congress. To the extent feasible, the Coordinating Council should implement those recommendations that are within its legal authority.

Agency: Department of Transportation
Status: Open

Comments: FTA said they concurred in part with this recommendation. The Fixing America's Surface Transportation (FAST) Act requires the Coordinating Council on Access and Mobility (Coordinating Council) to develop and publish a strategic plan. The Department of Transportation (DOT), which chairs the Coordinating Council and provides administrative support and staff, has made some but minimal progress to address the challenges associated with coordinating Medicaid and VA NEMT programs and other federal programs, as GAO recommended in December 2014. In October 2019, the Coordinating Council adopted a new strategic plan. According to DOT, it has made progress identifying challenges associated with coordinating Medicaid and VA NEMT programs, in part through the use of focus groups and a survey conducted by the National Center for Mobility Management. DOT expects it will include recommendations for addressing the challenges identified in a November 2020 report to the President and Congress. As of December 2019, DOT had begun the process of soliciting input from Coordinating Council agencies into these recommendations. Until DOT's assessment to identify and address coordination challenges is completed, agencies will be limited in coordinating Medicaid and VA NEMT programs with other federal programs that fund NEMT.

Recommendation: To promote and enhance federal, state, and local coordination activities, the Secretary of Transportation, as the chair of the Coordinating Council, should convene a meeting of the member agencies of the Coordinating Council and define and report on desired outcomes and collect related data to track and measure progress in achieving results, including the extent of coordination efforts that are under way, such as improved services for older adults. This effort could be conducted as a part of the Coordinating Council's process to update its strategic plan, which we have also recommended in a concurrent report.

Agency: Department of Transportation
Status: Open

Comments: The Federal Transit Administration (FTA) has taken steps to enhance older adult mobility. As of September 2020, FTA stated they continued to make progress toward implementing the recommendation by November, 2020. The Coordinating Council for Access and Mobility plans to issue its report to Congress and the President on September 30, 2020, and we will continue monitor FTA's progress on its efforts when the report is released.

Recommendation: In order to clarify the federal role related to freight-related local traffic congestion, in implementing MAP-21 and any subsequent reauthorization, the Secretary of Transportation should include in the National Freight Strategic Plan a written statement articulating the federal role in freight-related local congestion impacts, by clearly identifying potential objectives and goals (under the general area DOT has established for the Freight Transportation Conditions and Performance Report of reducing adverse environmental and community impacts) for mitigating local congestion caused by national freight movements and the type of role federal and state stakeholders could play in achieving each objective and goal, and including a written strategy for improving the availability of national data needed to quantify, assess, and establish measures on freight trends and impacts on local traffic congestion.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: DOT concurred with this recommendation. To fully implement this recommendation, DOT should complete and issue a National Freight Strategic Plan. As part of the development of the National Freight Strategic Plan, DOT should articulate the federal role, objectives, and goals in mitigating local congestion caused by national freight movements. DOT stated that it is continuing work on the National Freight Strategic Plan and intends to release the plan in 2020.

Recommendation: To ensure the effective management of software licenses, the Secretary of Transportation should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

Agency: Department of Transportation
Status: Open

Comments: In April 2018, the Department of Transportation stated that it has developed a policy addressing components of centralized management and management of software licenses through the entire life cycle. However, Transportation's Order 1351.21 was issued in June 2009 and has not been updated since our report was issued to include the weaknesses we identified. Specifically, the order identifies the roles and responsibility, and central oversight authority for managing enterprise license agreements and does not specify policy on establishing goals and objectives of the software license management program and considering the software license management life-cycle phases to implement effect decision making and incorporate existing standards, processes, and metrics. We will follow up with the department to obtain evidence of the department-wide implementation of this recommendation.

Recommendation: To improve the CSA program, the Secretary of Transportation should direct the FMCSA Administrator to revise the SMS methodology to better account for limitations in drawing comparisons of safety performance information across carriers; in doing so, the Secretary of Transportation should direct the FMCSA Administrator to conduct a formal analysis that specifically identifies: (1) limitations in the data used to calculate SMS scores including variability in the carrier population and the quality and quantity of data available for carrier safety performance assessments, and (2) limitations in the resulting SMS scores including their precision, confidence, and reliability for the purposes for which they are used.

Agency: Department of Transportation
Status: Open
Priority recommendation

Comments: FMCSA did not agree with our recommendation, disputing the methodology and conclusions in our report. However, we continue to believe that addressing Safety Measurement System (SMS) methodology limitations has merit and could help the agency better target FMCSA's resources to the carriers that pose the highest risk of crashing. For example, we found FMCSA requires a minimum level of information for a carrier to receive an SMS score; however, this requirement is not strong enough to produce sufficiently reliable scores. As a result, FMCSA identified many carriers as high risk that were not later involved in a crash, potentially causing FMCSA to miss opportunities to intervene with higher risk carriers. To fully implement this recommendation, FMCSA should revise SMS methodology to account for data limitations that limit comparisons so that the FMCSA is better positioned to identify and mitigate carriers that pose the greatest safety risks. FMCSA has recently developed and tested a new methodological approach that could potentially account for the limitations we identified. While FMCSA has not yet committed to deploying the new methodology, they hope to do so some time in 2020.

Recommendation: To improve the CSA program, the Secretary of Transportation should direct the FMCSA Administrator to ensure that any determination of a carrier's fitness to operate properly accounts for limitations we have identified regarding safety performance information.

Agency: Department of Transportation
Status: Open

Comments: The Federal Motor Carrier Safety Administration (FMCSA) agreed with the basic principles that GAO addressed in this area, but disagreed with GAO's characterization of FMCSA's proposed Safety Fitness Determination (SFD) rule. In January 2016, FMCSA issued a notice of proposed rulemaking (NPRM), which proposed a revised methodology for issuance of a safety fitness determination for motor carriers. Specifically, the new methodology would have determined when a motor carrier is not fit to operate commercial motor vehicles in or affecting interstate commerce based on the carrier's on-road safety data; an investigation; or a combination of both. However, in July 2018, in part due to a review of SMS by the National Academies of Science congressionally mandated evaluation of SMS, FMCSA announced that the enhancements previously proposed will not be completed.

Recommendation: To ensure that up-to-date data are available on the road damages imposed by all vehicles types compared with the revenues each contributes to the Highway Trust Fund, the Secretary of Transportation should direct the FHWA Administrator to revise and publish the agency's Highway Cost Allocation Study and update it periodically as warranted.

Agency: Department of Transportation
Status: Open

Comments: As of April 2020, FHWA stated it does not plan to revise and publish the agency's Highway Cost Allocation Study because of the cost of doing so and the uncertainty about whether and how it would be used. GAO continues to believe that up to date information on the cost of road damage imposed by all vehicle types compared with the revenues contributed by those vehicles to the Highway Trust Fund is needed to help determine whether user fees are sufficient to cover damage costs. Moreover, Congress and the administration need to agree on a long-term sustainable plan for balancing spending from and revenues to the Highway Trust Fund and, for this reason, funding surface transportation is on GAO's High Risk List. GAO will continue to monitor any efforts by DOT and FHWA to respond to our recommendation.

Recommendation: To enhance FAA's efforts to improve general aviation safety, the Secretary of Transportation should direct the FAA Administrator to improve measures of general aviation activity by requiring the collection of the number of hours that general aviation aircraft fly over a period of time (flight hours). FAA should explore ways to do this that minimize the impact on the general aviation community, such as by collecting the data at regular events (e.g., during registration renewals or at annual maintenance inspections) that are already required.

Agency: Department of Transportation
Status: Open

Comments: In July 2019, GAO confirmed that FAA still does not plan to collect General Aviation (GA) flight hour data during registration renewals or annual maintenance inspections because this would require rulemaking and could have a significant economic and paperwork impact on the GA industry. While FAA has made changes to the GA Activity Survey to improve the accuracy of the flight hour data collected for a sample of GA populations, FAA still does not plan to collect all GA flight hour data as part of its GA Activity Survey. GAO maintains that without comprehensive GA flight hour data, estimates from the GA Activity Survey may not be sufficient for drawing conclusions about changes in crash rates over time and that more precise flight hour data could allow FAA to better target its safety efforts within the GA industry.

Recommendation: To enhance FAA's efforts to improve general aviation safety, and to ensure that ongoing safety issues are addressed, the Secretary of Transportation should direct the FAA Administrator to set specific general aviation safety improvement goals--such as targets for fatal accident reductions--for individual industry segments using a datadriven, risk management approach.

Agency: Department of Transportation
Status: Open

Comments: In July 2019, GAO confirmed that FAA still does not plan to develop safety targets for different segments of the General Aviation (GA) industry. While FAA's General Aviation Joint Steering Committee was exploring metrics for monitoring different GA industry segments, it was determined that developing credible metrics was not feasible using the GA Activity Survey. GAO maintains that FAA needs to develop specific general aviation safety improvement targets for individual industry segments to support a data-driven, risk management approach.

Recommendation: To enhance FAA's efforts to improve general aviation safety, and to determine whether the programs and activities underlying the 5-year strategy are successful and if additional actions are needed, the Secretary of Transportation should direct the FAA Administrator to develop performance measures for each significant program and activity underlying the 5-year strategy.

Agency: Department of Transportation
Status: Open

Comments: FAA reported it established performance measures for significant programs and activities underlying its 5-year strategy. However, as of July 2019 FAA has still not provided GAO with documentation of these performance measures. Without this documentation, GAO cannot confirm that the agency has developed performance measures for each significant program and activity underlying its 5-year strategy.

Recommendation: To help maximize the use of available capacity at slot-controlled airports, enhance competition through greater airline access to slots, and enhance transparency of slot information, the Secretary of Transportation should direct the FAA Administrator to apply slot rules to individual slots, as opposed to pools of slots within a slot period.

Agency: Department of Transportation
Status: Open

Comments: In January 2015, the FAA issued a Notice of Proposed Rulemaking (NPRM) for the New York City area airports. The proposal included changes to how the FAA would determine compliance with minimum slot usage rules similar to GAO's recommendation and the WSG. Under that concept, a slot would only be considered for a flight or series of flights in a single slot and not potentially applied or averaged to more than one slot. The NPRM was withdrawn by DOT and FAA in April 2016 to allow further evaluation of recent changes in demand, competition, operations, and other factors in the New York City area airports. The FAA and the Office of the Secretary continue to evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to ensure compliance with minimum slot usage, including future rulemaking. In March 2018, DOT indicated that it has no plans to initiate a rulemaking on this issue. As of June 2019, DOT plans no further action on this recommendation. However, GAO believes this recommendation continues to have merit.

Recommendation: With respect to possible future regulatory action, the DOT Secretary should consider requiring airlines to schedule a certain percentage, or all, of their slot allocations, similar to practices maintained elsewhere in the world.

Agency: Department of Transportation
Status: Open

Comments: The Department concurs that any future rulemaking should consider changes to the minimum slot usage rules to improve slot utilization at the slot controlled airports and provide greater harmonization with industry standards applied at airports outside the U.S. The FAA and the Department of Transportation stated that they will evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to improve slot utilization, including future rulemaking. As of June 2019, DOT plans no further action on this recommendation. However, GAO believes this recommendation continues to have merit.

Recommendation: To better ensure that federal investments effectively address the remaining airport noise problem and to more fully demonstrate the results of AIP noise grants, the Secretary of Transportation should direct FAA to establish a strategic noise reduction goal that aligns with the nature and extent of airport noise and targets the agency's noise grant program.

Agency: Department of Transportation
Status: Open

Comments: In August 2019, FAA officials stated that the FAA's overall noise reduction goal is fundamentally separate from noise mitigation. At the same time, FAA indicated that airport noise is a growing concern and highlighted multiple aspects of the agency's noise-related activities, including providing community workshops associated with changes to air traffic procedures and continued support for noise compatibility planning by airports. The noise grant program continues to be FAA's largest noise-related activity. Until FAA aligns its strategic noise goal with the noise grant program, it is difficult to see how this program's results contribute to the achieving agency objectives.

Recommendation: To better ensure that federal investments effectively address the remaining airport noise problem and to more fully demonstrate the results of AIP noise grants, the Secretary of Transportation should direct FAA to establish performance measures to assess progress toward this goal that better demonstrate the results of the program and provide Congress and FAA's program managers with information to gauge progress and make programmatic decisions.

Agency: Department of Transportation
Status: Open

Comments: In August 2019, FAA officials stated that the FAA's overall noise reduction goal is fundamentally separate from noise mitigation. Absent FAA actions to align this goal with the noise grant program, FAA cannot develop measurements of noise grant program results that gauge progress towards such a goal. Without this information, Congress and FAA program managers cannot make fully informed decisions about what the noise grant program can reasonably be expected to address in the future and the extent to which noise exposure remains a constraint on airport growth.

Recommendation: To enhance the safety of unregulated onshore hazardous liquid and gas gathering pipelines, the Secretary of Transportation should direct the PHMSA Administrator to collect data from operators of federally unregulated onshore hazardous liquid and gas gathering pipelines, subsequent to an analysis of the benefits and industry burdens associated with such data collection. Data collected should be comparable to what PHMSA collects annually from operators of regulated gathering pipelines (e.g., fatalities, injuries, property damage, location, mileage, size, operating pressure, maintenance history, and the causes of incidents and consequences).

Agency: Department of Transportation
Status: Open

Comments: PHMSA plans to collect data on previously unregulated hazardous liquid and natural gas gathering lines via rulemakings. PHMSA issued a final rule that covers data collection for hazardous liquid gathering pipelines in October 2019. As of May 2020, PHMSA anticipates issuing the final rule for natural gas pipelines by Fall, 2020.

Recommendation: To establish accountability for meeting the programs' goal of increasing the participation of traditionally underrepresented groups in the highway construction workforce, the Secretary of Transportation should direct the FHWA Administrator to create and implement an oversight mechanism that (1) holds states accountable for meeting federal training criteria and (2) clearly stipulates how FHWA will assess state program effectiveness, including what type of program achievement data states are to submit and how such data will be used. This oversight mechanism should include assessing the effectiveness of its division offices in overseeing state activities.

Agency: Department of Transportation
Status: Open

Comments: FHWA has taken initial steps to implement a mechanism for state oversight, which includes collecting program implementation information from each state. FHWA plans to convene a working group to review this information and provide feedback to states on their programs. FHWA officials then anticipate sharing best practices and essential requirements for the program through webinars and other technical assistance. As of August 2019, FHWA has gathered information from states and is in the early stages of implementing this oversight mechanism.

Recommendation: To strengthen formal collaboration efforts, the Secretary of Transportation should direct the Administrator of the Federal Transit Administration, and the Secretary of Housing and Urban Development should direct the appropriate program offices, to develop a plan to ensure that data collected on the various programs of the agencies related to affordable housing and transit are sufficient to measure the agencies' performance toward goals and outcomes established in the HUD-FTA action plan and the Partnership for Sustainable Communities.

Agency: Department of Transportation: Federal Transit Administration
Status: Open

Comments: On November 30, 2009, we received a response from HUD stating that actions were planned or underway to address this and the other recommendation in this report. As of July 2019, we are reviewing additional documentation provided by DOT and HUD on actions they have taken.

Recommendation: To support the triennial review program's goal of having grantees consistently meet more federal requirements, the Secretary of Transportation should direct the FTA to ensure that additional outcome and quality performance measures are balanced with the existing measures for assessing the timeliness of the triennial review program so that one priority is not emphasized at the expense of others.

Agency: Department of Transportation
Status: Open

Comments: Federal Transit Administration (FTA) anticipates adding a performance measurement, called reduction in repeat findings, that relates to assessing the quality of the review. This has been added to FTA's new Quality Review program focused on improving its Triennial Review program.

Recommendation: In order to develop an approach to decision making and the development of evidence on high-clockspeed trends affecting highway safety that are characterized by uncertainty, the Secretary of Transportation should consider and evaluate practices and principles for making decisions under conditions of uncertainty and for using data in such decision making and, on that basis, develop an approach to guide decision making on high-clockspeed trends that, although somewhat uncertain, may affect highway safety.

Agency: Department of Transportation
Status: Open

Comments: In GAO-09-56, GAO recommended the Secretary of Transportation consider and evaluate practices and principles for making conditions under uncertainty and for using data in light of issues encountered in developing evidence on high-clockspeed trends affecting highway safety that are characterized by uncertainty. GAO had studied driver distraction involving electronic devices, in particular cell phones with texting capability and identified these evolving electronic devices as a high clockspeed trend. DOT reports several actions on distracted driving, specifically: (1) an Executive Order to federal employees not to engage in text messaging while driving government-owned vehicles; when using electronic equipment supplied by the government while driving; or while driving privately owned vehicles when they are on official business; (2) the Secretary called on state and local governments to (a) make distracted driving part of their state highway plans, (b) pass state and local laws against distracted driving in all types of vehicles, (c) back up public awareness campaigns with high-visibility enforcement actions; (3) the Secretary directed the Department to establish an on-line clearinghouse on the risks of distracted driving and also (4) pledged to continue the Department's research on how to best combat distracted driving. DOT also notes that the Department's www.distraction.gov website provides information on the latest data on distracted driving and that 34 states have passed laws against texting and driving since the 2009 announcement by the Secretary of DOT.

Recommendation: The Secretary of Transportation should evaluate whether or not new approaches to data collection are needed to better track new trends related to highway safety.

Agency: Department of Transportation
Status: Open

Comments: DOT has not responded to this recommendation.

Recommendation: In order to improve the information available to the Congress for reauthorization, the Secretary of Transportation should analyze and report on trends currently anticipated to affect highway safety through 2020 and beyond in a systematic fashion--including information on high-clockspeed trends, discussion of evidence about these and other individual trends, their implications and potential interactions, and DOT responses.

Agency: Department of Transportation
Status: Open

Comments: DOT has not responded to this recommendation, but DOT announced a distracted driving summit September 30-October 1, 2009, with a limited number of invitees, and invited the GAO Assistant Director on this report to participate. U.S. Transportation Secretary Ray LaHood stated that the purpose of the summit is to "to address the dangers of text-messaging and other distractions behind the wheel." The summit will include "senior transportation officials, elected officials, safety advocates, law enforcement representatives and academics" who will convene in Washington, DC "to discuss ideas about how to combat distracted driving."

Recommendation: In order to improve the information available to the Congress for reauthorization, the Secretary of Transportation should determine, in consultation with relevant congressional committees, schedules for periodic reporting that will be sufficiently frequent to update the Congress on fast-changing trends.

Agency: Department of Transportation
Status: Open

Comments: DOT has not responded to this recommendation.

Recommendation: In order to improve freight mobility by more clearly defining the federal role in the freight transportation network and to begin to align federal investments with economically significant national benefits, the Secretary of Transportation should develop with Congress and public and private sector stakeholders a comprehensive national strategy for freight transportation. This national strategy should include defining the federal role and national interests in freight transportation, including economically-based and objective criteria to identify areas of national significance for freight transportation and to determine whether federal funds are required in those areas.

Agency: Department of Transportation
Status: Open

Comments: To fully implement this recommendation, DOT should complete and issue a National Freight Strategic Plan. As part of the development of the National Freight Strategic Plan, DOT should include defining the federal role in freight transportation, including economically-based and objective criteria to identify areas of national significance for freight transportation and to determine whether federal funds are required in those areas. As of February 2020, DOT had not issued the National Freight Strategic Plan and DOT officials said they were planning to issue the strategy by the end of 2020.

Recommendation: In order to improve freight mobility by more clearly defining the federal role in the freight transportation network and to begin to align federal investments with economically significant national benefits, the Secretary of Transportation should develop with Congress and public and private sector stakeholders a comprehensive national strategy for freight transportation. This national strategy should include establishing the roles of regional, state, and local governments, as well as the private sector.

Agency: Department of Transportation
Status: Open

Comments: To fully implement this recommendation, DOT should complete and issue a National Freight Strategic Plan. As part of the development of the National Freight Strategic Plan, DOT should include establishing the roles of regional, state, and local governments, as well as the private sector. As of February 2020, DOT had not issued the National Freight Strategic Plan and DOT officials said they were planning to issue the strategy by the end of 2020.

Recommendation: In order to improve freight mobility by more clearly defining the federal role in the freight transportation network and to begin to align federal investments with economically significant national benefits, the Secretary of Transportation should develop with Congress and public and private sector stakeholders a comprehensive national strategy for freight transportation. This national strategy should include using new or existing federal funding sources and mechanisms to support a targeted, cost-effective, and sustainable federal role in freight transportation.

Agency: Department of Transportation
Status: Open

Comments: To fully implement this recommendation, DOT should complete and issue a National Freight Strategic Plan. As part of the development of the National Freight Strategic Plan, DOT should include using new or existing federal funding sources and mechanisms to support a targeted, cost-effective, and sustainable federal role in freight transportation. As of February 2020, DOT had not issued the National Freight Strategic Plan and DOT officials said they were planning to issue the strategy by the end of 2020.