Recommendation: The Director of DLA should include a step for the opportunity for PCR review of the proposed contract and subcontracting plan in agency procedures and memorandums, and develop a mechanism for documenting whether the opportunity for PCR review was provided. (Recommendation 1)

Agency: Department of Defense: Defense Logistics Agency
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Director of DLA should take steps to fulfill the requirement that contracting officers ensure that subcontracting reports are submitted by contractors in a timely manner. For example, the agency could require contracting officers to verify that prior reports were submitted when reviewing current submissions. (Recommendation 3)

Agency: Department of Defense: Defense Logistics Agency
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Director of DLA should take steps to ensure contracting officers compare subcontracting goals in contractor report submissions to goals in the approved subcontracting plan and address any discrepancies. (Recommendation 6)

Agency: Department of Defense: Defense Logistics Agency
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should ensure that the Director of the Defense Logistics Agency provides customers with more complete information on the agency's rate-setting methodologies in rate documentation, briefings, and other forums where rates are discussed, including the costs included in its rates, how it calculates those costs, and how and when proposed changes to its rate-setting methodologies will affect customers' overall costs. (Recommendation 3)

Agency: Department of Defense: Defense Logistics Agency
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's recommendation and stated that the Defense Logistics Agency (DLA) would include more detailed information in its annual rate briefing to the Office of the Under Secretary of Defense (Comptroller) and the services regarding what is in its costs, how it calculates costs, and how and when changes would impact customers' overall costs. In addition, DLA stated that it conducts semiannual Cost Summits and periodic DLA/Service Days with customers. DLA said it would include discussions, as appropriate, of topics such as potential pricing methodology changes and estimated cost impacts to customers, well in advance of implementation. In March 2020, DLA notified GAO that it had discussed cost rates with the military services during the January 2020 DLA Cost Summit and the Service Days with each of the military services that it held in June and November 2019. GAO requested documentation for these five meetings that includes the more complete information on DLA's rate-setting methodologies that GAO identified in the recommendation. GAO will update the status of this recommendation once this documentation is received.

Recommendation: To address demonstrated noncompliance with section 15(k) of the Small Business Act, as amended, the Director of the Defense Logistics Agency should comply with sections 15(k)(2), (k)(7), (k)(11), and (k)(17) or report to Congress on why the agency has not complied, including seeking any statutory flexibilities or exceptions believed appropriate.

Agency: Department of Defense: Defense Logistics Agency
Status: Open

Comments: For section 15(k)(2), related to the compensation and seniority of the person heading the OSDBU office, DOD concurred with this part of the recommendation. Agency officials stated that the agency requested that DOD seek Congressional approval to authorize a new Senior Executive Service position for the OSDBU director, and the agency has been waiting for this authorization to make this change. An agency official said that DLA recently hired a new Office of Small Business Programs director at the GS-15 equivalent level. This hire is not consistent with the requirements of section 15(k)(2). We will continue to monitor DOD's efforts to address this recommendation. For section 15(k)(7), related to supervisory duties, DOD did not concur with this part of the recommendation. An agency official said that the management structure of DLA and its subordinate elements precludes assigning supervisory authority by the DLA OSBP over all agency personnel involved in small business functions. The official said that DOD OSDP is working to submit legislative proposals for the fiscal year 2020 National Defense Authorization Act. These proposals may address DLA's compliance with section 15(k)(7). For section 15(k)(11), related to advise on insourcing, DOD concurred with this part of the recommendation and said that future insourcing actions will be coordinated with the DLA OSBP as required. The agency official said that as of August 10, 2018, there have not been any insourcing actions. DOD provided a memo documenting that a future update of DOD policy will include language about complying with section 15(k)(11) requirement. The information provided is sufficient to close this part of the recommendation. For section 15(k)(17), related to responding to undue restrictions on the ability of small businesses to compete, DOD concurred with this part of the recommendation. DOD provided a memo that includes information on how the agency will comply with the section 15(k)(17) requirements and that these procedures will be included in a future DOD policy update. The information provided is sufficient to close this part of the recommendation as implemented.