Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Subject Term: "Defense procurement"
GAO-20-106, Nov 25, 2019
Phone: (202) 512-6722
Agency: Department of Defense: Under Secretary of Defense (Comptroller)
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-54, Nov 13, 2018
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD agreed with this recommendation and issued supplemental guidance in September 2019. The guidance does not clarify what goods qualify as being predominantly expendable in nature, nontechnical, or have a short life expectancy or shelf life. It states contracting officers should check with the requiring activity to make this determination. However, since there is no clear definition of these terms, requiring activities will not have any better insight how to apply this criterion than contracting officers. We maintain that DOD needs to clarify how these terms should apply to goods..
Agency: Department of Defense
Status: Open
Comments: DOD agreed with this recommendation and issued supplemental guidance in September 2019. This guidance states it is up to the requiring activity to document that the lowest price reflects the full life cycle costs. However, through our work it was unclear to those we interviewed how to determine a full life cycle costs for services. The guidance cites DoD Instruction 4140.01, DoD Supply Chain Material Management Policy for further guidance on how to determine life cycle costs for services. This policy does not clarify how life cycle costs should be applied to services. We maintain that DOD needs to clarify how this requirement should be implemented by contracting officers as the guidance issued does not do this.
GAO-17-768, Sep 28, 2017
Phone: (202) 512-5257
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with this recommendation. In June 2019, DOD provided follow up information and identified key corrective actions for recommendations from this report. The key corrective actions identified for this recommendation include the issuance of the mission assurance instruction in August 2018 that guides the identification, prioritization, and assessment of defense critical infrastructure. Further, Executive Order 13806 required that DOD perform a whole-of-government assessment of the manufacturing and the defense industrial base, assess risk, identify impacts, and propose mitigation strategies. DOD issued the resulting report in October 2018, which includes a focus on numerous single source and sole supply risks. Lastly, DOD officials stated that DOD senior leadership and Congress were briefed in May 2019 on investments planned to reduce risks and updates will be included in an annual Industrial Capabilities Report to Congress. DOD placed considerable focus on defense industrial base issues in the past year, we will review the next annual report to ensure this focus is continued and that detailed information on DOD's industrial base risks and task critical assets is provided to DOD and Congressional decision makers.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with this recommendation. In June 2019, DOD provided follow up information and identified key corrective actions for recommendations from this report. The key corrective actions identified for this recommendation include a description of the mission assurance process and the annual report on the industrial capabilities that were already in place at the time of issuance of this report, therefore do not represent a change or response to this recommendation. Another key corrective action identified is the issuance of the report in response to the Executive Order 13806 in October 2018, which provides a whole of government assessment of the defense industrial base risks and impacts and associated Hill briefing. DOD placed considerable focus on defense industrial base issues in the past year as a result of the Executive Order, we will review the next annual report to ensure this focus is continued and that detailed information on DOD's industrial base risks and task critical assets is provided to DOD and Congressional decision makers.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with this recommendation. In June 2019, DOD provided follow up information and identified key corrective actions for recommendations from this report. The key corrective actions identified for this recommendation include the mission assurance process that was already in place at the time of the issuance of this report, which does not reflect a change in response to this recommendation. However, other key corrective actions identified include the identification of several DOD-owned assets in the report DOD issued in response to Executive Order 13806 in October 2018. Further, DOD states that it will provide yearly updates to Congress in its Industrial Capabilities report. Lastly, the corrective actions state that DOD will continue to execute risk mitigation identified in its October 2018 report. DOD placed considerable focus on defense industrial base issues in the past year as a result of the Executive Order, we will review the next annual report to ensure this focus is continued and that detailed information on DOD's industrial base risks and task critical assets is provided to DOD and Congressional decision makers.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with this recommendation. As of August 2018, DOD officials stated that they are in the process of developing proactive steps to share information on risks identified through the annual CAIP with relevant program managers, or other designated service or program officials as necessary. However, in June 2019, DOD shared the key corrective actions identified for this recommendation, which include a description of the mission assurance process that was already in place at the time of issuance of this report, therefore do not represent a change or response to this recommendation. It further states that the Critical Asset Identification Process is addressed in semi-annual Joint Industrial Base Working Group meetings, which are attended by all service and agency industrial base representatives. As of November 2019, DOD officials did not respond to a request for more detail, we will continue to assess DOD's actions.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with this recommendation. As of August 2018, DOD officials stated that assessing the health of the defense industrial base and associated supply chains was the focus of an Executive Order issued in July 2017 and that the resulting inter-agency report will be released within the next year. DOD officials stated that the issuance of this report will provide significant information towards addressing this recommendation. However, in June 2019, DOD provided key corrective actions for this recommendation, which stated that multiple services and agencies began in 2018 to incorporate contracting language to require prime contractors to track and provide sub-tier data and that this effort will expand to cover more programs. Further, it states that in the Industrial Base Integrated Data System, suppliers are indicated as either single or sole source suppliers and that the services and agencies have access to this list. As of November 2019, DOD officials did not respond to a request for more detail, we will continue to assess DOD's actions.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with this recommendation. The DOD official that is the lead for the Diminishing Manufacturing Sources and Material Shortages (DMSMS) program stated that as of July 2019, the department has completed the draft DMSMS instruction and accompanying manual that details program requirements, responsibilities, and procedures to be followed. The draft instruction is undergoing legal review and the official expects the instruction and manual to be issued by December 2019. As of November 2019, this recommendation will remain open and we will review the instruction once issued.
GAO-17-482, Aug 31, 2017
Phone: (202) 512-4841
including 2 priority recommendations
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Priority recommendation
Comments: DOD concurred with the recommendation. In July 2018, DOD officials told us that they planned to fully implement this recommendation in the revised instruction once it was issued. In January 2020, DOD issued an updated instruction that, among other things, revised elements of the management structure. We plan to begin work later in 2020 that will assess whether the changes reflected in the January 2020 instruction address the issues we identified.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Priority recommendation
Comments: DOD concurred with the recommendation. In July 2018, DOD officials told us that they planned to fully implement this recommendation in the revised instruction once it was issued. In January 2020, DOD issued an updated instruction that, among other things, revised elements of the Services Requirements Review Board process. We plan to begin work later in 2020 that will assess whether the changes reflected in the January 2020 instruction address the issues we identified.
Phone: (202) 512-4841
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: DOD concurred with our recommendation and has taken steps to address it. For example, in April 2018, the department developed a template for the military departments to use to identify specific types of information to collect. Since then, each of the military departments has initiated or planned to initiate efforts to collect and analyze information about outcomes of incentive contracts. In addition, in July 2020 DOD provided examples of selected DOD, Army, and Navy incentive contracts documented in the template previously noted. The department did not provide additional information about the Air Force's efforts, or about how DOD is analyzing the information to determine whether incentives can achieve desired outcomes. GAO has ongoing work to review DOD's use of fixed-price type contracts--including fixed-price incentive contracts--for major DOD systems, which may provide additional insights related to this recommendation.
GAO-17-465, Jun 30, 2017
Phone: (202) 512-9869
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation and plans to update guidance in Volume 2B, Chapter 9, Paragraph 090103 4.j. of the DOD Financial Management Regulation. The draft guidance provided by DOD stated that "Components should consider leveraging the aforementioned available cash management tools when cash execution is trending below/above plan for more than three consecutive months of execution." In August 2020, DOD told us that after coordination within DOD, they estimate the final guidance related to our recommendation will be included in the DOD Financial Management Regulation guidance by April 2021.
GAO-17-499, Jun 29, 2017
Phone: (202) 512-4841
including 5 priority recommendations
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In July 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not include a requirement for that office to annually define the mix of incremental and disruptive innovation investments for each military department. In September 2019, the Office of the USD(R&E) released an updated science & technology strategy. While the updated strategy acknowledges the need to invest in both incremental and disruptive innovation, the strategy does not define what an appropriate investment mix should be. In lieu of a DOD-wide defined mix set by USD(R&E), in April 2019, the Air Force issued its own science and technology strategy that acknowledged the need for both incremental and disruptive investments and defined what that mix should be. However, recent Army (2019) and Navy (2017) science and technology strategies do not define those military departments' desired mixes of incremental and disruptive innovation investments. In the Conference Report accompanying the National Defense Authorization Act for Fiscal Year 2020, Congress directed USD(R&E) to report further on this issue to the Committees on Armed Services of the Senate and House of Representatives by December 31, 2019.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In July 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not require that office to annually assess whether a desired mix of incremental and disruptive innovation investments mix had been achieved. In December 2019, a senior official within the Office of the USD(R&E) stated that DOD's Communities of Interest -- a component of DOD's overarching Reliance 21 framework for science and technology coordination -- are required to plan short- and long-term research and assess that research for an appropriate mix and balance between research priorities. However, as of December 2019, USD(R&E) has not yet articulated what the appropriate mix of incremental and disruptive innovation investments should be for DOD. Therefore, it is unknown the criteria the Communities use to evaluate whether an appropriate balance exists between research priorities, including incremental and disruptive innovation. In the Conference Report accompanying the National Defense Authorization Act for Fiscal Year 2020, Congress directed USD(R&E) to report further on this issue to the Committees on Armed Services of the Senate and House of Representatives by December 31, 2019.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In July 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not require it to define a science and technology management framework that includes a process for discontinuing projects. In December 2019, a senior official with USD(R&E) reported that DOD has successfully implemented flexible funding vehicles such as the Defense Modernization Account that allowed funds to be rapidly moved to promising prototype projects within DOD's science and technology enterprise. In addition, this senior official reported an increased use of Other Transaction Authority by the Defense Innovation Unit and Defense Advanced Research Projects Agency. Nonetheless, the Office of the USD(R&E) has not yet developed policy or guidance that military departments could use to emphasize greater use of existing flexibilities for initiating and discontinuing science and technology projects. Consequently, DOD's processes for initiating and terminating science and technology projects largely remain linked to the annual federal budgeting process, which is not responsive to the rapid pace of innovation. In the Conference Report accompanying the National Defense Authorization Act for Fiscal Year 2020, Congress directed USD(R&E) to report further on this issue to the Committees on Armed Services of the Senate and House of Representatives by December 31, 2019.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In July 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, roles, and responsibilities for USD(R&E), but did not require that office to define, in policy or guidance, a science and technology framework that includes incorporating acquisition stakeholders into technology development programs. In December 2019, a senior official within the Office of the USD(R&E) reported that USD(R&E) actively partners with acquisition stakeholders to ensure technology development programs are relevant to customers. The official cited Rapid Prototyping Programs (RPPs), Joint Capability Technology Demonstrations (JCTDs), and Emerging Capability Technology Development (ECTD) programs as examples where management frameworks in which technology managers actively partner with (1) operational managers from the Combatant Commands or military departments and (2) technology transition managers from the military departments to ensure programs are relevant to customers. However, these efforts are narrow in scope and do not constitute the majority of science and technology investments DOD makes. In addition, the senior official reported that the Army and the Air Force are taking steps to incorporate and integrate acquisition stakeholders into their science and technology projects, but these efforts are in their infancy. In the Conference Report accompanying the National Defense Authorization Act for Fiscal Year 2020, Congress directed USD(R&E) to report further on this issue to the Committees on Armed Services of the Senate and House of Representatives by December 31, 2019.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In July 2017, the Department of Defense disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not require it to define, in policy or guidance, a science and technology framework that includes promoting advanced prototyping of disruptive technologies within the labs. In December 2019, a senior official within the Office of the USD(R&E) reported that the Emerging Capability Technology Development (ECTD) program is one framework USD(R&E) uses to promote the prototyping of disruptive technologies within the labs. Under this framework, USD(R&E) co-funds and co-sponsors projects with Federally Funded Research and Development Centers (FFRDCs), University Affiliated Research Centers (UARCs), and the military department laboratories. An integrated management team leads the evaluation and demonstration of technologies and connects technology managers with acquisition programs in the Combatant Commands and the military departments. The senior official further reported that USD(R&E) leverages Rapid Prototyping Funds (RPFs) and Rapid Prototyping Programs (RPPs) to promote and prove advanced demonstrations in military department laboratories. In the Conference Report accompanying the National Defense Authorization Act for Fiscal Year 2020, Congress directed USD(R&E) to report further on this issue to the Committees on Armed Services of the Senate and House of Representatives by December 31, 2019.
GAO-17-457, Jun 22, 2017
Phone: (202) 512-4841
Agency: Department of Defense: Department of the Army
Status: Open
Comments: The Army concurred with our recommendation. DASA(P) officials indicated that organizations can determine cost savings attributable to contracting utilizing the Virtual Contracting Enterprise. However, this method is not formalized or documented in policy or guidance, and DASA(P) officials have not incorporated cost savings attributable to contracting into the CERs. We continue to believe that the Army should implement a CER metric to evaluate cost savings attributable to contracting activities.
Agency: Department of Defense: Department of the Army
Status: Open
Comments: The Army concurred with our recommendation. DASA(P) officials noted that the Contractor Performance Assessment Reporting System (CPARS) is the system for processing and collecting contractor performance information, but also expressed that the information contained in the system may not be reliable for assessing contractor performance. The information contained in CPARS is subjective and has had thousands of overdue required entries. The DASA(P) officials subsequently stated that DOD made improvements to CPARS based on a 2017 DOD Inspector General report. However, the officials have not provided any information identifying specific improvements DOD made, or evidence that CPARS is now an effective means to collect and report contractor performance data.
Agency: Department of Defense: Department of the Army
Status: Open
Comments: The Army concurred with our recommendation. DASA(P) is in the process of implementing talent management metrics through its Contracting Enterprise Review (CER) briefings. To this end, the 2nd quarter, fiscal year 2020 CER briefing included information about skill-based hiring and flexibilities for tailored training. However, the CER briefing did not address the department's contracting workforce requirements. We continue to believe that the ASA(ALT) should accurately determine the department's contracting workforce requirements in accordance with the Army's needs.
GAO-17-77, Nov 17, 2016
Phone: (202) 512-4841
Agency: Congress
Status: Open
Comments: As of August 2020, Congress has not yet taken action on the matter for consideration. The Department of Defense (DOD) non-concurred and as of March 16, 2018, DOD officials reported they had closed this recommendation because they did not agree that the systems engineering plan was the most effective means to provide Congress insight into program risk. DOD officials stated that the timing of the systems engineering plan and any updates are not aligned to inform a budget decision that could occur as much as 18 months prior to program initiation; and existing statutory certifications and reports, such as 2366a and 2366b requirements, submitted to Congress contain adequate information regarding program risk and technical maturity. GAO initiated work in 2020 to examine recent congressionally mandated changes in DOD's acquisition and requirements processes and will assess whether those changes meet the intent of this recommendation.
GAO-16-593, Jul 14, 2016
Phone: (202) 512-4456
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation; however, it has not yet implemented it. In its written response to our draft report, DOD stated that its partial concurrence was due to the language we used to introduce the recommendations. Specifically, we stated that the Secretary of Defense should direct the appropriate entities to implement the recommendations. In its comments, DOD stated that the DOD Chief Information Officer (CIO) was responsible for implementing JIE, and referred to a May 2013 memo from the Deputy Secretary of Defense directing DOD components to participate in and implement JIE under the direction of the DOD CIO. In response to DOD's comments, we revised the language used to introduce our recommendations. Specifically, we revised the language to call for the Secretary to direct the DOD CIO and other entities, as appropriate, to take the recommended actions. Since we made our recommendation, the department approved a cost baseline for one of the components of JIE, the Joint Regional Security Stacks (JRSS), and developed a cost estimate for another component, the Enterprise Collaboration and Productivity Services (ECAPS) program. The ECAPS cost estimate was substantially consistent with the practices described in the report. However, the JRSS cost estimate was not developed consistent with the best practices described in the report. Specifically, the department did not demonstrate that the cost estimate was well documented, comprehensive, accurate, and credible. In May 2019, officials in the Office of the DOD CIO stated that it would provide documentation to address the gaps in the JRSS cost estimate; however, as of July 2019, DOD had not provided the documentation. The officials also stated that planning for JIE components other than JRSS and ECAPS had not begun; therefore, there were no other JIE component cost estimates. We will continue to monitor the department's efforts to implement this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation; however, it has not yet implemented it. In its written response to our draft report, DOD stated that its partial concurrence was due to the language we used to introduce the recommendations. Specifically, we stated that the Secretary of Defense should direct the appropriate entities to implement the recommendations. In its comments DOD stated that the DOD Chief Information Officer (CIO) is responsible for implementing JIE, and referred to a May 2013 memo from the Deputy Secretary of Defense directing DOD components to participate in and implement JIE under the direction of the DOD CIO. In response to DOD's comments we revised the language used to introduce our recommendations. Specifically, we revised the language to call for the Secretary to direct the DOD CIO and other entities, as appropriate, to take the recommended actions. In March 2017, the JIE Executive Committee approved a schedule baseline for the Non-secure Internet Protocol Router network part of the Joint Regional Security Stacks (JRSS) component; however, the schedule was not consistent with the practices described in our report. In addition, In May 2019, officials in the Office of the DOD CIO stated that another JIE initiative, the Enterprise Collaboration and Productivity Services program, had an approved baseline schedule. However, as of July 2019, DOD had not provided the schedule.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation; however, it has not implemented it. In its written response to our draft report, DOD stated that its partial concurrence was due to the language we used to introduce the recommendations. Specifically, we stated that the Secretary of Defense should direct the appropriate entities to implement the recommendations. In its comments DOD stated that the DOD Chief Information Officer (CIO) is responsible for implementing JIE, and referred to a May 2013 memo from the Deputy Secretary of Defense directing DOD components to participate in and implement JIE under the direction of the DOD CIO. In response to DOD's comments we revised the language used to introduce our recommendations. Specifically, we revised the language to call for the Secretary to direct the DOD CIO and other entities, as appropriate, to take the recommended actions. In March 2017, the JIE Executive Committee approved a schedule baseline for the Non-secure Internet Protocol Router network component of JRSS; however, the schedule was not consistent with the practices described in our report. In May 2019, officials in the Office of the DOD CIO said that the JRSS schedule had not been re-baselined and the department had not developed a schedule management plan. We will continue to monitor the department's efforts to implement the recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and has taken steps to implement it; however, more needs to be done. In its written response to our draft report, DOD stated that its partial concurrence was due to the language we used to introduce the recommendations. Specifically, we stated that the Secretary of Defense should direct the appropriate entities to implement the recommendations. In its comments, DOD stated that the DOD Chief Information Officer (CIO) is responsible for implementing the Joint Information Environment (JIE), and referred to a May 2013 memo from the Deputy Secretary of Defense directing DOD components to participate in and implement JIE under the direction of the DOD CIO. In response to DOD's comments, we revised the language used to introduce our recommendations. Specifically, we revised the language to call for the Secretary to direct the DOD CIO and other entities, as appropriate, to take the recommended actions. Since we made our recommendation, the department has developed an inventory of cybersecurity knowledge and skills of existing staff. Specifically, we reported in our June 2018 report Cybersecurity Workforce: Agencies Need to Improve Baseline Assessments and Procedures for Coding Positions (GAO-18-466) that the department had developed an assessment that included the percentage of cybersecurity personnel holding certifications and the level of preparedness of personnel without existing credentials to take certification exams. In August 2018, the office of the DOD CIO stated that the department planned to identify work roles of critical need and establish gap assessment and mitigation strategies by April 2019. However, as of July 2019, the department had not provided an update on the status of its efforts to address the recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation; however, as of August 2018, it has not provided evidence that it has addressed it. In its written response to our draft report, DOD stated that its partial concurrence was due to the language we used to introduce the recommendations. Specifically, we stated that the Secretary of Defense should direct the appropriate entities to implement the recommendations. In its comments, DOD stated that the DOD Chief Information Officer (CIO) is responsible for implementing the Joint Information Environment (JIE), and referred to a May 2013 memo from the Deputy Secretary of Defense directing DOD components to participate in and implement JIE under the direction of the DOD CIO. In response to DOD's comments, we revised the language used to introduce our recommendations. Specifically, we revised the language to call for the Secretary to direct the DOD CIO and other entities, as appropriate, to take the recommended actions. In May 2019, the office of the DOD CIO stated that it had developed a schedule to complete JIE security assessments. However, as of July 2019, the office had not provided the schedule or demonstrated that it has a strategy for conducting JIE security assessments that includes the rest of the elements of our recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation; however it has not fully implemented it. In its written response to our draft report, DOD stated that its partial concurrence was due to the language we used to introduce the recommendations. Specifically, we stated that the Secretary of Defense should direct the appropriate entities to implement the recommendations. In its comments, DOD stated that the DOD Chief Information Officer (CIO) is responsible for implementing JIE, and referred to a May 2013 memo from the Deputy Secretary of Defense directing DOD components to participate in and implement JIE under the direction of the DOD CIO. In response to DOD's comments, we revised the language used to introduce our recommendations. Specifically, we revised the language to call for the Secretary to direct the DOD CIO and other entities, as appropriate, to take the recommended actions. Since we made our recommendation, in April 2017, the JRSS program office documented the methodology, ground rules and assumptions, among other things, used to develop the cost estimate we reviewed in our report, and the JIE Executive Committee established the estimate as its JRSS cost baseline. However, the cost estimate documentation was not sufficient to address our recommendation. Specifically, it did not demonstrate that the cost estimate was well documented, comprehensive, accurate and credible. In May 2019, officials in the Office of the DOD CIO stated that it would provide documentation to address the gaps. However, as of July 2019, DOD had not provided the documentation.
GAO-16-286, Jun 30, 2016
Phone: (202) 512-3489
including 1 priority recommendation
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2020, DOD has made progress on this recommendation by (1) aligning guidance on the Inherently Governmental and Commercial Activities (IGCA) Inventory to redefined Management Headquarters Activities, (2) requiring service components to revalidate DOD function codes assigned to billets when providing data to support the IGCA inventory, and, (3) providing documentation to show it had aligned total obligation authority and manpower information in the Future Years Defense Program to major headquarters activities. However, as of August 2020, the department had not provided documentation to demonstrate that guidance had been implemented. In addition, DOD stated in August 2020 that it has established a functional coding working group and that, by June 2022, it will update policy guidance to improve functional coding and ensure alignment with data systems. When the department documents alignment of major headquarters activities with civilian and military manpower information and improves functional coding, it will be better positioned to accurately assess headquarters functions and identify opportunities for streamlining.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with our recommendation. As of August 2020, DOD had made progress on this recommendation by documenting it had aligned manpower and total obligation authority in the Future Years Defense Program to major headquarters activities. DOD stated in August 2020 that it has established a functional coding working group and that, by June 2022, it will update policy guidance to improve functional coding and ensure alignment with data systems. As of August 2020, the department had not, however, finalized the definition of major headquarters activities in its guidance. When the department formalizes the definition in guidance and improves its functional coding, it will be better positioned to accurately assess headquarters functions and estimate related resources.
GAO-16-450, Jun 9, 2016
Phone: (202) 512-5257
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2018, DOD had designated the transfer of these retail functions as an operating priority and identified it as a key reform effort within logistics in the department. The Marine Corps has conducted its analysis and decided to transition additional supply, storage, and distribution functions to the Defense Logistics Agency (DLA) over a 4-year period, with all implementation activities scheduled to be complete by 2022. The Army continues to analyze requirements for the full transition of supply, storage, and distribution functions to DLA with final decisions to be made in late 2018. Lastly, the Navy and DLA are working on a strategic memorandum of understanding to guide decision on the role of DLA at the Navy shipyards, according to a senior DOD official. Without the Army and Navy finalizing its business case analyses, decision makers will not be positioned to make cost-effective decisions regarding supply operations at military depots.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2018, DOD had designated the transfer of these retail functions as an operating priority and identified it as a key reform effort within logistics in the department. The Marine Corps has conducted its analysis and decided to transition additional supply, storage, and distribution functions to the Defense Logistics Agency (DLA) over a 4-year period, with all implementation activities scheduled to be completed by 2022. However, the Army and Navy have not made any decisions regarding the additional transfer of supply, storage and distribution functions to DLA. Without the Army and Navy making decisions based on business case analyses on the degree to which additional supply, storage, and distribution functions will transfer to DLA, DOD will not be ensured that it is operating its supply operations at military depots in a cost-effective manner.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to identify metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented fully implemented in December 2018.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to identify metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented fully implemented in December 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
GAO-16-439, Apr 14, 2016
Phone: (202) 512-5431
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation. According to DOD officials, as of July 2018, this recommendation conflicts with established Office of the Under Secretary of Defense/Cost Estimation and Program Evaluation guidance for cost estimation and uncertainty analysis. Absent a change in policy at that level, the Joint Program Office will continue to follow Office of the Under Secretary of Defense/Cost Estimation and Program Evaluation policy on this issue. We continue to believe that in order for any risks associated with ALIS to be addressed expediently and holistically, uncertainty and sensitivity analysis must be used on the F-35s cost estimates to improve its overall reliability. Thus, this recommendation will remain open.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation. According to DOD officials, since April 2016, the F-35 program has continued to update the ALIS estimate with the latest available cost data, based on recent contracts. Until more reliable actual costs become available, the program utilizes negotiated contract costs, incorporates program initiatives, and ensures the estimate reflects the latest technical baseline and requirements. Until actual costs associated with ALIS historical data are incorporated in the F-35 cost estimate, we believe that the estimate will not be as reliable as it could be. For this reason, this recommendation will remain open.
GAO-16-325, Apr 7, 2016
Phone: (202) 512-9286
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services (HHS) concurred with our recommendation and reported that the department was in the process of addressing it. Specifically, a HHS official reported in August 2020 that the department had created a team to address cloud computing best practices and intended to finalize guidance on SLA key practices by June 2021. We will continue to evaluate the department's progress in implementing this recommendation.
Agency: Department of the Treasury
Status: Open
Comments: In August 2020, an official from the Department of the Treasury (Treasury) reported that the department was in the process of addressing the recommendation. Specifically, a Treasury official reported that the department's Office of the Chief Information Officer was working with the Treasury Senior Procurement Executive to incorporate the key practices identified in our report into Treasury acquisition policy, which was expected to be completed by January 2021. We will continue to monitor the status of this recommendation.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) concurred with our recommendation and reported that the department was in the process of addressing it. In August 2020, a VA official reported that the department's Office of Information Technology was working to re-write existing SLA documentation following a review from the Office of Inspector General but did not provide a date when the guidance would be finalized. We will continue to monitor the status of this recommendation.
GAO-16-101, Mar 15, 2016
Phone: (202) 512-4523
Agency: Department of Defense
Status: Open
Comments: DOD concurred with GAO's March 2016 recommendation to enforce DOD's Real Property Inventory (RPI) Reporting Guidance to break out the annual rent plus other costs for each asset on the same lease to avoid overstating the costs associated with such leases. In July 2019, DOD provided GAO a copy of its annual guidance for end of year submission of its real property inventory, including notes and timeline for submission. DOD stated in its Corrective Action Plan that this annual guidance provided the requirements for proper submission of data to meet the issues identified in this recommendation. However, the documentation provided is generic language and does not provide any detailed information to support closure of this recommendation. In August 2020, we requested documentation that shows that the DOD has reiterated its RPI Reporting Guidance and that military departments and WHS have made the needed adjustments in the reporting of their leased facilities to show a breakout of the annual rent plus other costs for each asset on the same lease. We will continue to monitor this area and update this if DOD provides information showing that DOD has reiterated its RPI Reporting Guidance and that military departments and WHS have adjusted the reporting of their leased facilities to show a breakout of the annual rent plus other costs for each asset on the same lease. .
Agency: Department of Defense
Status: Open
Comments: DOD concurred with GAO's March 2016 recommendation. In its July 2019 Corrective Action Plan, DOD stated that it had coordinated with the Federal Protective Service (FPS) to obtain data pertaining to the 677 DOD facilities across 539 total locations (i.e., some locations have multiple tenants, hence more facilities than locations) for which FPS provides physical security. DOD stated that the data provided to them by FPS shows that, as of July 2018, 98 percent of DOD leased facilities met the established time frame for completing assessments and remaining 2 percent (15 of the 677 facilities) had out-of-date assessments. In January 2020, DOD provided GAO with the raw data it received from the Federal Protective Service that DOD said supported these assertions. While this data included the last and next facility assessment dates for each facility, along with several other variables, it did not include sufficient information for us to replicate DOD's analysis that 98 percent of assessments were completed in the 3 to 5 year period. We will continue to monitor this area and will update if DOD provides information that more fully explains DOD's analysis.
Agency: Department of Defense
Status: Open
Comments: DOD did not concur with GAO's March 2016 recommendation to capture the total square footage assigned to each individual lease when multiple leases exist for a single building and make a corresponding change to its guidance to avoid overstating the total square footage assigned to each lease in RPAD. In its comments, DOD stated that it agreed that the issue we identified existed regarding multiple leases that are assigned the same building (leases managed by WHS in the National Capital Region), but that DOD did not agree with GAO's recommended solution to this issue. DOD stated that it believed that the underlying cause for overstating the total square footage for these records in RPAD was a data aggregation issue. DOD stated that its Data Analytics and Integration Support (DAIS) platform that was in the process of being developed would include the capability to capture square footage for multiple leases in a single asset. GAO is not wedded to a particular solution, only that the issue be resolved to improve the accuracy and completeness of the data. As of August 2020, DAIS is fully operational. We will continue to monitor this area and will update if DOD provides information to support that DIAS includes the total square footage assigned to individual leases when multiple leases are assigned to the same building.
GAO-16-119, Feb 18, 2016
Phone: (202) 512-4841
including 3 priority recommendations
Agency: Department of Defense: Department of the Air Force
Status: Open
Priority recommendation
Comments: DOD partially concurred with our recommendation. In its response, the Department did not identify what action, if any, it planned to take to implement this recommendation, and noted the difficulties in accurately quantifying service contract requirements beyond the budget year. We maintain that collecting this information will assist the department in gaining insights into contracted service requirements and making more strategic decisions about the services it plans to acquire. In December 2019, DOD officials stated that DOD annually reviews requirements for services during program budget reviews and services requirements review boards. These officials noted, however, that the volatility of future program and budget cycles constrains the department's ability to accurately quantify contract service requirements beyond the budget year. We agree that the reviews identified by DOD have merit, but they do not provide senior leadership the visibility necessary to make informed decisions regarding the volume and type of services that should be acquired over the future year defense program. In August 2020, DOD officials stated the department is working to identify actions to address this recommendation. We will continue to monitor this recommendation and will provide updated information.
Agency: Department of Defense: Department of the Navy
Status: Open
Priority recommendation
Comments: DOD partially concurred with our recommendation. In its response, the Department did not identify what action, if any, it planned to take to implement this recommendation, and noted the difficulties in accurately quantifying service contract requirements beyond the budget year. We maintain that collecting this information will assist the department in gaining insights into contracted service requirements and making more strategic decisions about the services it plans to acquire. In December 2019, DOD officials stated that DOD annually reviews requirements for services during program budget reviews and services requirements review boards. These officials noted, however, that the volatility of future program and budget cycles constrains the department's ability to accurately quantify contract service requirements beyond the budget year. We agree that the reviews identified by DOD have merit, but they do not provide senior leadership the visibility necessary to make informed decisions regarding the volume and type of services that should be acquired over the future year defense program. In August 2020, DOD officials stated the department is working to identify actions to address this recommendation. We will continue to monitor this recommendation and will provide updated information.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD partially concurred with our recommendation. In its response, DOD did not indicate any actions it planned to take to implement this recommendation, and instead noted a number of efforts intended to aid in the management and oversight of services acquisitions. We maintain that a coordinated approach is needed to ensure that collected data is consistent to inform DOD leadership on future contract spending. In December 2019, DOD officials stated that DOD annually reviews requirements for services during program budget reviews and services requirements review boards. These officials noted, however, that the volatility of future program and budget cycles constrains the department's ability to accurately quantify contract service requirements beyond the budget year. We agree that the reviews identified by DOD have merit, but they do not provide senior leadership the visibility necessary to make informed decisions regarding the volume and type of services that should be acquired over the future year defense program. In August 2020, DOD officials stated the department is working to identify actions to address this recommendation. We will continue to monitor this recommendation and will provide updated information.
GAO-16-236, Feb 16, 2016
Phone: (202) 512-4841
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: In providing comments to this report DOD concurred with this recommendation but has not completed actions to implement it. DOD has drafted new combined DOD instruction and guidance that addresses the process of reporting suspected counterfeit parts to GIDEP. As of August 2020, the document is still in the process of being formally approved. DOD estimated that it could be approved in the first quarter of fiscal year 2021.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: In providing comments to this report DOD concurred with this recommendation but has not completed actions to implement it. DOD has drafted new combined DOD instruction and guidance that addresses the process of reporting suspected counterfeit parts to GIDEP. As of August 2020, the document is still in the process of being formally approved. DOD estimated that it could be approved in the first quarter of fiscal year 2021.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
Status: Open
Comments: In providing comments to this report DOD concurred with this recommendation but has not completed actions to implement it. DOD has drafted new combined DOD instruction and guidance that addresses the process of reporting suspected counterfeit parts to GIDEP. As of August 2020, the document is still in the process of being formally approved. DOD estimated that it could be approved in the first quarter of fiscal year 2021.
GAO-15-536, Jul 30, 2015
Phone: (202) 512-9971
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. In the Fiscal Year 2019 Joint Report issued in November 2018, DOD had taken some steps to address this recommendation. For example, DOD provided more information on the methodologies used to develop budget estimates. However, DOD did not provide complete documentation of the methodologies used to determine budget estimates in the Joint Report. Specifically, DOD provided additional methodological information not included in the Joint Report to GAO in order to fully account for the estimates presented in the FY 2019 Joint Report. Both the Navy and the Air Force stated they would provide the additional methodological information in the FY 2020 Joint Report. In addition, we again identified some instances in which the Air Force's underlying budget information did not match its estimates in the Joint Report. Air Force officials explained that these discrepancies were due to an accounting error in the internal funding system and that the errors will be rectified in the FY 2020 Joint Report. We will continue to monitor DOD's response to this recommendation as we review future Joint reports.
Agency: Department of Energy
Status: Open
Comments: The Department of Energy (DOE) concurred with our recommendation and has taken steps to address it. In both the fiscal year 2018 Joint Report and the fiscal year 2019 Joint Report, DOE included significantly more information on the methodologies used to develop its budget estimates. However, in the fiscal year 2019 Joint Report, DOE did not provide complete information on budget estimates over a 10-year period. Instead, it provided 5 years of budget estimates. We will re-evaluate DOE's implementation of this recommendation as we review future joint reports.
Agency: Department of Energy
Status: Open
Comments: DOE concurred with our recommendation. However, as of the issuance of the fiscal year 2019 Joint Report, DOE had not taken steps to address this recommendation. The fiscal year 2019 Joint Report did not provide comparative information on changes in NNSA program costs relative to costs in prior joint reports. We will re-evaluate DOE's implementation of this recommendation as we review future joint reports.
GAO-15-350, Apr 20, 2015
Phone: (202) 512-5257
Agency: Department of Defense: Department of the Navy
Status: Open
Comments: DOD concurred with our recommendation. As of August 2019, Naval Supply Systems Command has taken some steps, such as defining the requirement and piloting some aspects of the effort, to incorporate graduated management reviews and the ability to track and review the reason for not canceling and modifying on-order excess items into its automated termination module. However, this capability is not implemented into the automated termination module, according to Naval Supply Systems Command officials. Navy Supply Systems Command provided information on its plans to implement this capability in fiscal year 2020 and we will continue to monitor their efforts to address this implementation.
GAO-15-188, Mar 2, 2015
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and stated that it planned to review existing policy to see if revisions were needed. Since that time, DOD has taken some steps to implement this recommendation, but has not established department-wide guidelines as we recommended. Starting in September 2018, DOD began providing the military departments with a capability to identify ACAT II and III programs using the Defense Acquisition Visibility Environment (DAVE) system. The DAVE system is now considered to be a trusted source for ACAT II and III program data. DOD, in consultation with the military departments, established standard data elements for collection across ACAT II and III programs for inclusion in DAVE, but the military departments determine individually what constitutes a "current" program and the types of programs that do not require ACAT designations. As of August 2019, the Army and Navy have established guidance regarding what constitutes an active ACAT II or III program for reporting purposes. We have requested an update on DOD's recent actions to address this recommendation, but have not received information as of September 2020. We will continue to monitor DOD's progress in implementing this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and stated that it planned to review existing policy to see if revisions were needed. DOD has taken steps to implement this recommendation, but has yet to determine at the department level what metrics should be collected on ACAT II and III cost and schedule performance as we recommended. DOD determined that the use of the Defense Acquisition Visibility Environment (DAVE) system, which is closely related to DAMIR, was appropriate to collect information on ACAT II and III programs and has made that system available to the military departments. Specifically, DOD provided the military departments with the capability to identify ACAT II and III programs in DAVE/DAMIR in September 2018 and made the DAVE/DAMIR Acquisition Program Baseline (APB) workflow tool for cost and schedule data collection available for components' use in April 2019. However, according to officials from the Office of the Under Secretary of Defense for Acquisition and Sustainment, the military departments are responsible for individually determining what cost and schedule metrics to collect and monitor for ACAT II and III programs. According to December 2018 Army guidance, the Army will require all ACAT II and III programs use DOD's APB tool by the end of fiscal year 2019 to capture baseline cost, schedule, and performance parameters for ACAT II and III programs. According to Navy officials, the Navy is developing an APB tool in its for a future update of its acquisition information system that will collect APB cost and schedule information for ACAT II and III programs. We have requested an update on DOD's recent actions to address this recommendation, but have not received information as of September 2020. We will continue to monitor DOD's progress in implementing this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and stated that it would direct DOD components to evaluate data on ACAT II and III programs and report back on the reliability of the data and plans to improve it. In September 2015, the Assistant Secretary of Defense directed the military departments and DOD components to assess the reliability of ACAT II and III data, but in July 2018, the Office of the Under Secretary of Defense for Acquisition & Sustainment confirmed that based on the results of the assessments reported by the components, it does not plan to take any additional action to implement this recommendation. Since that time, as of September 2018, DOD began providing standard data elements and definitions of those elements that it collects for ACAT II and III program identification in order to improve the consistency of data. However, officials from the Office of the Under Secretary of Defense for Acquisition and Sustainment stated that it is still up to the military departments to ensure the accuracy of data entered. We have requested an update on DOD's recent actions to address this recommendation, but have not received information as of September 2020. We will continue to monitor DOD's progress in implementing this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and stated that it would direct DOD components to evaluate data on ACAT II and III programs and report back plans to improve it. In September 2015, the Office of the Assistant Secretary of Defense for Acquisition requested that DOD components provide an update on their plans to improve the availability and quality of ACAT II and III data. In July 2018, the Office of the Under Secretary of Defense for Acquisition & Sustainment confirmed that based on an assessment of the information reported by the components, it does not plan to take any additional action to implement this recommendation. Officials from the Office of the Under Secretary of Defense for Acquisition & Sustainment reiterated in August 2019 that while DOD now provides a department-wide system to be used for collecting basic program data for ACAT II and III programs, it remains the responsibility of the military departments to enter complete and accurate data. We have requested an update on DOD's recent actions to address this recommendation, but have not received information as of September 2020. We will continue to monitor DOD's progress in implementing this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and stated that the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics would issue guidance to DOD components related to APB requirements for ACAT II and III programs. DOD has taken some steps related to this recommendation. In September 2015, the Office of the Assistant Secretary of Defense for Acquisition requested that DOD components review their mechanisms for establishing and enforcing the APB requirements for all ACAT II and III programs. In July 2018, the Office of the Under Secretary of Defense for Acquisition & Sustainment confirmed that, based on the results of these reviews, it does not plans to take any action to implement this recommendation. However, in 2019, DOD made its DAVE/DAMIR APB workflow tool available for military department use, and the Air Force elected to use the tool to create and track APBs for ACAT II and III programs. We have requested an update on DOD's recent actions to address this recommendation, but have not received information as of September 2020. We will continue to monitor DOD's progress in implementing this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation and stated that the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics would issue guidance to DOD components related to notification requirements for programs approaching ACAT I cost thresholds. The Army and Navy have reiterated existing guidance and the Air Force is evaluating additional actions it might take to improve its notification procedures. The Office of the Under Secretary of Defense for Acquisition & Sustainment confirmed in July 2018 that it does not plan to take additional actions to implement this recommendation, and as of August 2019, that office has not directed DOD components to improve their processes as we recommended .We have requested an update on DOD's recent actions to address this recommendation, but have not received information as of September 2020. We will continue to monitor DOD's progress in implementing this recommendation.
GAO-15-282, Feb 26, 2015
Phone: (202) 512-4456
Agency: Department of Defense
Status: Open
Comments: As of January 2020, DOD had made limited progress addressing our recommendation for business system programs; however, it had not addressed the recommendation for non-business system programs. Specifically, the department updated its instruction on business systems requirements and acquisition to include, among other things, guidance on establishing baselines against which to measure progress for developing needed business capability. However, the instruction did not explicitly require that a program baseline be established within 2 years. Specifically, according to the instruction, baselines may be established at the program level or at the release level (i.e., for a manageable subset of functionality in support of the business capability), within 2 years after programs have validated a business capability is needed and received approval to conduct solution analysis. If at the program level, the baseline is to be set prior to the development of the first release or deployment. If at the release level, the baseline is to be set prior to the development of each release or deployment. In January 2020, the department also issued interim policy for software-intensive systems. However, while the interim policy requires program managers to develop an acquisition strategy that includes delivering software within one year from the date funds are first obligated to acquire or develop new software capability, the interim policy does not require software-intensive system programs to establish a program baseline within 2 years.
GAO-15-226, Feb 26, 2015
Phone: (202) 512-5431
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. In September 2016, the Marine Corps established a Customer Wait Time (CWT) standard and developed CWT metrics that are in alignment with DOD policy. These changes were to be incorporated into Marine Corps policy through their normal Service procedures. As of August 2020, the Marine Corps has the CWT standard included in its new policy document, but the policy is going through internal coordination and is still in draft at this time. Current timeframe for publication is January 2021. Once we confirm the CWT standard is in the issued policy, we will close the recommendation.
GAO-15-192, Feb 24, 2015
Phone: (202) 512-4841
including 1 priority recommendation
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with this recommendation, and as of February 2020 the Services each identified one pilot program for implementation of streamlined acquisition processes. The Army chose the Improved Turbine Engine Program; the Navy chose the MQ-25 Stingray Unmanned Carrier Aviation Program; and the Air Force chose the MH-139 Grey Wolf Program. In July 2020, DOD indicated that specific streamlining initiatives for these programs will be developed in the near future after Executive Review at the Service level and after the Office of the Under Secretary of Defense (Acquisition and Sustainment) has been informed.
GAO-14-778, Sep 23, 2014
Phone: (202) 512-5431
including 2 priority recommendations
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with our recommendation. According to DOD officials, as of July 2018, plans are emerging between the services and the Joint Program Office on a path forward for ALIS, focusing on both the current iteration of ALIS and the future state. Going forward, the services and the Joint Program Office are developing plans for the necessary re-architecture of ALIS. Once these current improvements and future requirements are finalized, appropriate performance metrics, tying system performance in operations environments to user requirements, will be incorporated. As of January 2020, DOD officials stated that there was no update to this status. Although DOD has a way ahead as it relates to developing performance metrics for ALIS, DOD has yet to develop any metrics that are based on intended behavior of the system and tie system performance to user requirements. Until DOD takes this action, our recommendation will remain open.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation. According to DOD officials, as of July 2018, the department and the Joint Program Office, as part of their focus on agile software development, are working to incorporate software reliability and maintainability metrics into future software development and sustainment contracts. Some of the proposed metrics under consideration include: change failure rate; number of errors in developmental/user/operational testing; time to fix on critical errors; and mean time to restore. As of September 2019, DOD officials stated that there was no update to this status. Although attention is being paid to software Reliability & Maintainability, until DOD develops a process focused on software and its effects on overall Reliability & Maintainability issues, this recommendation will remain open.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with our recommendation. According to DOD officials, as of January 2020, in the updated F-35 Life Cycle Sustainment Plan (LCSP) issued in January 2019, "Secure Use of Appropriate Technical Data" was one of the identified elements of success necessary to improve F-35 readiness and reduce sustainment costs. As part of the ongoing Plans of Action & Milestones (POAM) implementation process for the LCSP success elements, the F-35 Joint Program Office is working with the OEMs to determine the data rights the government already has, and to determine the specific technical data the government needs, and what it needs that data to accomplish. Significant progress has been made on both fronts with the prime contractor. We acknowledge that progress surrounding technical data rights is being made; however, until an Intellectual Property strategy is developed and released, this recommendation will remain open.
GAO-14-630, Jul 31, 2014
Phone: (202) 512-3604
Agency: Department of Defense: Office of the Assistant Secretary of Defense (Health Affairs)
Status: Open
Comments: DOD concurred with this recommendation. As of November 2019, DOD is engaged in actions to help address this recommendation. Specifically, METC is developing a strategic plan concerning its objectives and goals and is assessing further consolidation efforts, such as in its medical and dental labs programs. However, DOD has not yet addressed our concerns regarding the DHA's Education and Training Directorate. In its most recent report on DHA shared services, the Education and Training Directorate listed the same 2 product lines noted in our report. Therefore, DOD savings that continue to be attributed to this Directorate are not specifically the result of any consolidation of training within METC or the directorate overall as we had recommended. Until this is done, we suggest this recommendation remain open.
Agency: Department of Defense: Office of the Assistant Secretary of Defense (Health Affairs)
Status: Open
Comments: DOD concurred with this recommendation. As of November 2019, DOD has not taken steps to address this recommendation. In its most recent report on DHA shared services, the Education and Training Directorate listed the same 2 product lines noted in our report, which as we reported in 2014, overlap with the DHA's Contracting and Procurement and Information Technology shared services. For example, while cost savings for Modeling and Simulation are allocated to the Medical Education and Training Directorate, implementation costs are to be incurred by the Contracting and Procurement shared service. This recommendation will remain open until DOD either identifies common functions to consolidate within Medical Education and Training to achieve cost savings or develops a justification for the transfer of these functions from the military services to the DHA that is not premised on cost savings.
GAO-14-684, Jul 31, 2014
Phone: (202) 512-7114
Agency: Congress
Status: Open
Comments: As of April 2017, no actions have been taken.
GAO-14-450, Jun 5, 2014
Phone: (202) 512-4841
Agency: Congress
Status: Open
Comments: As of July 2020, Congressional action has not been taken. GAO will continue to follow up with relevant congressional committees.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The agency concurred with this recommendation. Since the issuance of GAO's report, in February 2016, Congress directed the Coast Guard to develop a long-term plan to cover fiscal year 2017 and 20 years thereafter and that it should be updated every two years. In November 2017, officials told GAO that the Coast Guard was developing a 20-year long-term plan that specifically focused on the highest priority recapitalization and sustainment efforts for its assets and will focus on meeting the intent of the 2016 congressional mandate. However, as of July 2020, the Coast Guard has not completed this plan. At that time, officials said that the Coast Guard continues to refine the process to define the long term acquisition and capital sustainment needs of the Service and align them with published and anticipated fiscal top line budgets. The Coast Guard is working with internal and external stakeholders to define useful parameters in order to complete work to close this recommendation. GAO will continue to monitor the Coast Guard's actions in completing its long-term plan given that GAO's recent work has found that the Coast Guard continues to pursue an unaffordable acquisition portfolio that is not likely to fully address all known and anticipated capability gaps.
GAO-13-792, Sep 25, 2013
Phone: (202) 512-3604
Agency: Department of Defense
Status: Open
Comments: According to DOD's April 2017 report on Comparing the Cost of Civilians and Contractors, DOD's Cost Assessment and Program Evaluation (CAPE) office is updating fiscal year 2017 estimates in its Full Cost of Manpower (FCoM) system to reflect separate officer and enlisted training costs. If more specific cost estimates are required, users of FCoM are directed to cost estimating tools operated by the military departments.
Agency: Department of Defense
Status: Open
Comments: According to DOD's April 2017 report in Comparing the Cost of Civilians and Contractors, a cost estimating function for Reserve Component personnel far exceeds the combination of variables for developing active component and DOD civilian cost estimates. Due to the scope of the Full Cost of Manpower (FCoM) contract, OSD(CAPE) has not adopted this recommendation in terms of a web-based application. However, OSD(CAPE) intends to address general business rules for Reserve Component cost estimates in the next DoDI revision.
Agency: Department of Defense
Status: Open
Comments: According to DOD's April 2017 report on Comparing the Cost of Civilians and Contractors, OSD(CAPE) has reviewed the inclusion of payments that the government makes to retirement and health benefits. All identified costs that are attributable to current retirees and past service of active civilian and military personnel, such as unfunded liabilities, are being revised in the cost estimating guidelines. OSD(CAPE) intends to incorporate these changes in the next DoDI revision and coordinate a review with the Office of the DoD Actuaty.
Agency: Department of Defense
Status: Open
Comments: According to DOD's April 2017 report on Comparing the Cost of Civilian and Contractors, the department's efforts to improve data sources are ongoing.
GAO-13-651, Jul 31, 2013
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation. A DOD official noted that the department's understanding of an open systems approach has evolved since our recommendation was made and each military service has established working groups and communities of practice related to the implementation of a modular open systems approach. In addition, the official noted that Defense Acquisition University (DAU) curriculum addresses both open systems approaches and intellectual property, and that its course on open systems approaches was updated in 2018. DOD Human Capital Initiatives officials also indicated that DOD would be conducting a competency assessment of the the engineering workforce across the department, which would provide an indication of the open system capabilities at the service and program office level. However, as of August 2020, that assessment has yet to be conducted and therefore it remains unclear the extent to which capability gaps exist.
GAO-11-171R, Dec 16, 2010
Phone: (202)512-8246
Agency: Department of Defense
Status: Open
Comments: As of September 2015, DOD had not documented program-specific recommendations from the corrosion study for the other weapon systems identified in its report. However, DOD updated its Corrosion Prevention and Control Planning Guidebook in 2014 and, according to officials, is working to update DOD Instruction 5000.67, Prevention and Mitigation of Corrosion on DOD Military Equipment and Infrastructure. These actions may improve the corrosion prevention and control planning for the weapon systems identified in DOD's study. DOD partially concurred with this recommendation at the time of our report but as of March 2019, has since decided to take action to implement it. According to Corrosion Office officials, they interacted with two of five weapon-systems programs on corrosion-related matters. One of these weapon-system programs, per Corrosion Office officials, was eventually canceled. In addition to updating the Corrosion Prevention and Control Planning Guidebook for Military Systems and Equipment in 2014, officials stated that they are planning to further update DOD Instruction 5000.67 (Prevention and Mitigation of Corrosion on DOD Military Equipment and Infrastructure). Also, according to Corrosion Office officials, procedures for evaluating acquisition programs will be included in the new DOD manual on corrosion. The Corrosion Office's goal of completing this instruction update and creating the new manual is by the end of calendar year 2020. We will monitor the extent to which DOD implements this recommendation.
Agency: Department of Defense
Status: Open
Comments: As of September 2015, DOD had not documented Air Force- and Navy-specific recommendations flowing from the corrosion study. However, DOD updated its Corrosion Prevention and Control Planning Guidebook in 2014 and, according to officials, is working to update DOD Instruction 5000.67, Prevention and Mitigation of Corrosion on DOD Military Equipment and Infrastructure. Further, the Air Force and the Navy have both taken actions to address the DOD-wide recommendations from the corrosion study. These actions may improve corrosion prevention and control planning for Air Force and Navy programs. As of March 2019, Corrosion Office officials stated that they are planning to further update DOD Instruction 5000.67 (Prevention and Mitigation of Corrosion on DOD Military Equipment and Infrastructure) or other appropriate guidance related to the process or procedures for monitoring and assessing the effectiveness of Corrosion Prevention Control planning for weapon systems, particularly related to how the military services will accomplish this within their increased weapon system oversight role. In addition, per Corrosion Office officials, this information will be addressed in the new DOD manual on corrosion. The Corrosion Office's goal to complete this instruction update and create the new manual by the end of calendar year 2020. We will monitor the extent to which DOD implements this recommendation.
GAO-11-84, Dec 8, 2010
Phone: (202)512-8246
Agency: Department of Defense
Status: Open
Comments: DOD has not updated DOD Instruction 5000.67 - Prevention and Mitigation of Corrosion on DOD Military Equipment and Infrastructure, the DOD Corrosion Prevention and Mitigation Strategic Plan, or other applicable guidance since the publication of our report. DOD did not concur with this recommendation at the time of our report but as of March 2019, has since decided to take action to implement it. Corrosion Office officials agree that Corrosion Executives' responsibilities in the Corrosion Prevention Project selection process have to be further defined. They plan to clearly document the selection procedures and participation of the Corrosion Executive in an update to DOD Instruction 5000.67 (Prevention and Mitigation of Corrosion on DOD Military Equipment and Infrastructure) and in the new DOD manual on corrosion. The Corrosion Office's goal is to complete this instruction update and create the new manual by the end of calendar year 2020. We will monitor the extent to which DOD implements this recommendation.