Recommendation: The Secretary of Defense should ensure that the Assistant Secretary of Defense for Sustainment collaborates with the military departments and the Defense Logistics Agency to collect consistent information on the time to complete key steps in the pre-award contracting process for privatizing utility services. (Recommendation 1)

Agency: Department of Defense: Deputy Secretary of Defense
Status: Open

Comments: DOD concurred with the recommendation. In July 2020, the Assistant Secretary of Defense for Sustainment noted that the Secretary of Defense has drafted an updated policy to direct military departments, their contract agencies, and Defense Logistics Agency-Energy to collect pre-award contract data and utilize DOD's Utilities Privatization Working Group to discuss and share data. According to DOD officials, the Department will finalize the policy by December 2021.

Recommendation: The Secretary of Defense should ensure that the Assistant Secretary of Defense for Sustainment collaborates with the military departments and the Defense Logistics Agency to develop a mechanism to store and archive lessons learned regarding the pre-award contracting process for privatizing utility services. (Recommendation 2)

Agency: Department of Defense: Deputy Secretary of Defense
Status: Open

Comments: DOD concurred with the recommendation. In July 2020, the Assistant Secretary of Defense for Sustainment noted that the Secretary of Defense will collaborate with the military departments, to include the Defense Logistics Agency-Energy, to select and utilize an existing federal government information technology platform to collect, analyze, archive, and share key data, lessons learned, and best practices pertaining to pre-award contracting processes and oversight of utilities privatization contracts. The Department will select a platform by December 2021.

Recommendation: The Secretary of Defense should ensure that written ACSA guidance includes recordkeeping procedures related to ACSA congressional notifications and signature dates to help enable the provision of complete information for Congress. (Recommendation 1)

Agency: Department of Defense: Office of the Secretary of Defense
Status: Open

Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-20-309, published in March 2020. At that time, DOD provided a copy of a February 2020 memorandum issued in response to our draft recommendation that outlined procedures to capture and preserve information about ACSA establishment, including the dates of DOD's congressional notifications of intent to designate countries for ACSAs and agreement signature dates. In April 2020, DOD provided evidence confirming appropriate distribution of the memorandum. As of May 2020, we continue to work with DOD officials to secure evidence confirming its implementation.

Recommendation: The Secretary of Defense should take steps to verify the accuracy of ACSA order statuses recorded in DOD's system of record, and make corrections as appropriate. (Recommendation 3)

Agency: Department of Defense: Office of the Secretary of Defense
Status: Open

Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-20-309, published in March 2020. As we confirm DOD efforts in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should implement a process to reconcile data in financial systems with the data and associated documents collected and stored in DOD's ACSA system of record on a periodic basis. (Recommendation 4)

Agency: Department of Defense: Office of the Secretary of Defense
Status: Open

Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-20-309, published in March 2020. As we confirm DOD efforts in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should develop and implement a mechanism to record and track the extent to which it is meeting required time frames to receive reimbursement for ACSA orders. (Recommendation 5).

Agency: Department of Defense: Office of the Secretary of Defense
Status: Open

Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-20-309, published in March 2020. As we confirm DOD efforts in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should take steps to improve invoicing of ACSA orders, such as identifying ACSA orders recorded in DOD's system of record that have not been invoiced and sending invoices to partner countries. (Recommendation 6)

Agency: Department of Defense: Office of the Secretary of Defense
Status: Open

Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-20-309, published in March 2020. As we confirm DOD efforts in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should implement a process to monitor ACSA orders recorded as overdue in DOD's system of record, and take steps to resolve outstanding reimbursements, as appropriate. (Recommendation 7)

Agency: Department of Defense: Office of the Secretary of Defense
Status: Open

Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-20-309, published in March 2020. As we confirm DOD efforts in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should ensure that the Director of the Defense Finance and Accounting Service provides customers with more complete information on the agency's rate-setting methodologies in rate documentation, briefings, and other forums where rates are discussed, including the costs included in rates, how those costs are calculated, and how changes in DFAS's workload affect customers' overall costs. (Recommendation 1)

Agency: Department of Defense: Defense Finance and Accounting Service
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's recommendation and stated that the Defense Finance and Accounting Service (DFAS) provides detailed cost and rate information to customers each year in multiple venues and would reach out to customers to obtain additional details to understand how to fill the information gap regarding rate transparency. In April 2020, DOD provided to GAO DFAS's corrective action plan, which stated that DFAS Client Executives would ask the Army, Navy, and Marine Corps lead Financial Managers for feedback on additional details needed to better plan for the DFAS bill. DFAS would then incorporate this additional detail into the customer bill briefings for the President's Budget Request for fiscal year 2022. DFAS also stated that the Air Force had indicated that DFAS provides appropriate transparency, but had requested that DFAS provide its bill estimate earlier, which DFAS had agreed to do.

Recommendation: The Secretary of Defense should ensure that the Director of the Defense Information Systems Agency provides customers with more complete information on the agency's rate-setting methodologies in rate documentation, briefings, and other forums where rates are discussed, including the costs included in rates, how those costs are calculated, and how changes in DISA's workload affect customers' overall costs. (Recommendation 2)

Agency: Department of Defense: Defense Information Systems Agency
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's recommendation and stated that the Defense Information Systems Agency (DISA) will make every effort to improve dialogue with customers to ensure the correct people have a full understanding of DISA's methodologies used to develop their rates. In April 2020, DOD provided to GAO DISA's corrective action plan, which stated that DISA would continue to make every effort to improve dialogue with customers to ensure an increased understanding of methodologies used to develop the rates. In this plan, DISA reported that, in February and March 2020, its Chief Financial Officer (CFO) coordinated with the communications and financial management senior leadership for the military services to discuss Defense Working Capital Fund (DWCF) rate methodology and transparency. In May 2020, DOD provided an updated status on this recommendation, stating that a result of the DISA CFO outreach was that DISA would use the regular and recurring DISA Drumbeat engagements with the military departments to present and maintain an open and transparent dialogue on DISA DWCF rates. GAO requested documentation for the recent Navy and Air Force Drumbeat meetings and the pending Army meeting, as well as recent rate briefings that document that DISA is providing this more complete rate-setting information to its customers. GAO will update the status of this recommendation once this documentation is received.

Recommendation: The Secretary of Defense should ensure that the Director of the Defense Logistics Agency provides customers with more complete information on the agency's rate-setting methodologies in rate documentation, briefings, and other forums where rates are discussed, including the costs included in its rates, how it calculates those costs, and how and when proposed changes to its rate-setting methodologies will affect customers' overall costs. (Recommendation 3)

Agency: Department of Defense: Defense Logistics Agency
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's recommendation and stated that the Defense Logistics Agency (DLA) would include more detailed information in its annual rate briefing to the Office of the Under Secretary of Defense (Comptroller) and the services regarding what is in its costs, how it calculates costs, and how and when changes would impact customers' overall costs. In addition, DLA stated that it conducts semiannual Cost Summits and periodic DLA/Service Days with customers. DLA said it would include discussions, as appropriate, of topics such as potential pricing methodology changes and estimated cost impacts to customers, well in advance of implementation. In March 2020, DLA notified GAO that it had discussed cost rates with the military services during the January 2020 DLA Cost Summit and the Service Days with each of the military services that it held in June and November 2019. GAO requested documentation for these five meetings that includes the more complete information on DLA's rate-setting methodologies that GAO identified in the recommendation. GAO will update the status of this recommendation once this documentation is received.

Recommendation: The Secretary of Defense should ensure that the Undersecretary of Defense (Acquisition and Sustainment) develop and adopt a depot maintenance carryover metric that provides reliable, complete, consistent, and appropriate information. (Recommendation 1)

Agency: Department of Defense
Status: Open

Comments: In written comments on a draft of this report, DOD concurred with the recommendation. Specifically, DOD stated that the Undersecretary of Defense (Acquisition and Sustainment) and the Undersecretary of Defense (Comptroller) will coordinate with the Military Departments to promulgate regulations implementing GAO's recommendation, and collaborate to develop a new budgetary exhibit to coincide with the Fiscal Year 2022 budget estimate submission. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should ensure that the Assistant Secretary of Defense for Sustainment, in coordination with the Chairman of the Joint Chiefs of Staff, issue a more detailed implementation plan or include implementation plan details in identified formal department-wide guidance to include a description of the resources (i.e., relevant operational and financial information) required to implement the plan including dollar and personnel amounts. (Recommendation 3)

Agency: Department of Defense
Status: Open

Comments: DOD concurred with this recommendation. On February 25, 2020, DOD issued its revised Pre-Positioned War Reserve Materiel Strategic Implementation Plan. However, the updated plan did not include a description of the resources-- including dollar and personnel amounts--required to implement the plan. Instead, the updated plan states that no additional personnel or resources will be required to execute and manage the plan, and that those personnel executing and managing the plan are expected to do so in addition to their normal duties. In May 2020, DOD stated it intends to include additional information about the required resources in the plan's next revision. We will keep this recommendation open pending our review of the next iteration of the plan.

Recommendation: The Secretary of Defense should ensure that the Assistant Secretary of Defense for Sustainment, in coordination with the Chairman of the Joint Chiefs of Staff, take steps to fully implement joint oversight of DODs prepositioned stock programs, including providing detailed information on how to implement such an oversight approach in department guidance and reviewing other joint oversight efforts, in order to synchronize the military services' preposition stock strategies to avoid fragmentation. (Recommendation 5)

Agency: Department of Defense
Status: Open

Comments: DOD concurred with this recommendation. On February 25, 2020, DOD issued its revised Pre-Positioned War Reserve Materiel Strategic Implementation Plan which lays out a method for joint oversight. While GAO is encouraged and will monitor DOD's implementation efforts, it is too soon to determine the extent to which these efforts-when completed-will address DOD's fragmented management of its prepositioned stock programs. To fully address this recommendation, DOD needs to fully implement the joint oversight method outlined in the plan.

Recommendation: The Secretary of the Army should direct the Army's Provost Marshal General to take actions to help ensure that physical security inspections at locations with Arms, Ammunition, and Explosives (AA&E) are conducted on time, as required by Army guidance. (Recommendation 1)

Agency: Department of Defense: Department of the Army
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of the Navy should direct the Chief of Naval Operations' Supply, Ordnance, and Logistics Operations Division to take actions to help ensure that physical security inspections at locations with AA&E are conducted on time, as required by Navy guidance. (Recommendation 2)

Agency: Department of Defense: Department of the Navy
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of the Navy should direct the Marine Corps Deputy Commandant for Plans, Policies, and Operations to take actions to help ensure that physical security inspections at locations with AA&E are conducted on time, as required by Marine Corps guidance. (Recommendation 3)

Agency: Department of Defense: Department of the Navy
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of the Air Force should direct the Air Force's Office of the Deputy Chief of Staff for Logistics, Engineering and Force Protection, Directorate of Security Forces, to take actions to help ensure that inspectors at locations with AA&E are consistently documenting in inspection reports that all minimum requirements for physical security were checked. (Recommendation 4)

Agency: Department of Defense: Department of the Air Force
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Intelligence to revise DOD guidance to require that the military services establish a process to consistently document the resolution of all identified physical security deficiencies. (Recommendation 5)

Agency: Department of Defense
Status: Open

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: The Secretary of Defense should ensure that the Under Secretary of Defense for Acquisition and Sustainment assesses whether DLA Document Services' single manager role for printing and reproduction provides the best value to the government--as determined by quality, price, and delivery time and in light of DLA Document Services' transformation plan--and whether any additional efficiencies are possible, and use the results of that assessment to inform the revision of DOD Instruction 5330.03. (Recommendation 1)

Agency: Department of Defense
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's October 2018 recommendation. By July 2019, DOD had completed a study of printing and reproduction services to determine the best value to the department. As of December 2019, according to a DOD official, the Office of the Under Secretary of Defense for Acquisition and Sustainment plans to develop steps toward achieving the best value to the government based on the study results, and update DOD Instruction 5330.03, which describes the mission, responsibilities, functions, and relationships of DLA Document Services by July 2020. Completion of these actions would allow DOD to determine if further efficiencies in its document services are possible.

Recommendation: The Secretary of Defense should ensure that the Under Secretary of Defense for Acquisition and Sustainment assesses whether DOD's current approach to obtaining print devices represents the best value to the government or whether other approaches, such as further consolidations under DLA Document Services as a proposed single manager for print device procurement, would be more cost effective. (Recommendation 2)

Agency: Department of Defense
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's October 2018 recommendation. In July 2019, DOD had completed a study of printing and reproduction services to determine the best value to the department. As of December 2019, according to a DOD official, the Office of the Under Secretary of Defense for Acquisition and Sustainment plans to develop steps toward achieving the best value to the government based on the study results, and update DOD Instruction 5330.03, which describes the mission, responsibilities, functions, and relationships of DLA Document Services by July 2020. Completion of these actions would allow DOD to determine if further efficiencies in its document services are possible.

Recommendation: The Secretary of Defense should ensure that the DOD Chief Information Officer (CIO) implements controls, such as reporting procedures, to routinely monitor actions to reduce the number of print devices, consistent with department-wide goals for reducing the number of print devices that are included in the CIO's 2012 memorandum. (Recommendation 3)

Agency: Department of Defense
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's October 2018 recommendation. As of December 2019, DOD had ongoing actions intended to address the recommendation. For example, according to a DOD official, the DOD Chief Information Officer (CIO) will collaborate with the Under Secretary of Defense for Acquisition and Sustainment to define the necessary responsibilities, policy, and procedures in the planned revision of DOD Instruction 5330.03, which describes the mission, responsibilities, functions, and relationships of DLA Document Services. DOD plans to update the instruction by July 2020. Implementing controls, such as clarifying responsibilities, policy, and procedures would better enable DOD to achieve department-wide goals for reducing print devices it established in the CIO's 2012 memorandum.

Recommendation: The Secretary of Defense should ensure that the DOD CIO assigns responsibility for implementing the CIO's 2012 memorandum on optimizing the use of employee information technology devices. (Recommendation 4)

Agency: Department of Defense
Status: Open

Comments: The Department of Defense (DOD) concurred with GAO's October 2018 recommendation. As of December 2019, DOD had ongoing actions intended to address the recommendation. For example, according to a DOD official, the DOD Chief Information Officer (CIO) will collaborate with the Under Secretary of Defense for Acquisition and Sustainment to define the necessary responsibilities, policy, and procedures in the planned revision of DOD Instruction 5330.03, which describes the mission, responsibilities, functions, and relationships of DLA Document Services. DOD plans to update the instruction by July 2020. Implementing controls, such as clarifying responsibilities, policy, and procedures would better enable DOD to achieve department-wide goals for reducing print devices it established in the CIO's 2012 memorandum.

Recommendation: The Secretary of Defense should ensure that the Under Secretary of Defense (Comptroller), in consultation with the military services and DLA, evaluates options to report more accurate funding information and takes steps to improve the accuracy of its budgetary and financial information reporting on document services internally and to Congress, including making distinctions between printing and non-printing-related costs and information on device procurement and electronic content management. This information could be provided as part of DOD's annual Operation and Maintenance budget justification materials. (Recommendation 6)

Agency: Department of Defense
Status: Open

Comments: The Department of Defense (DOD) partially concurred with this recommendation. As of July 2019, DOD had ongoing actions intended to address the recommendation. For example, according to DOD documentation, the offices of the Under Secretary of Defense for Acquisition and Sustainment and Under Secretary of Defense (Comptroller) planned to examine the Service-related definitions of printing and reproduction for potential process improvements. DOD anticipated completing this action by July 2020. Examining opportunities to improve the definitions of printing and reproduction services would better position DOD to report more accurate funding information for document services, as GAO recommended in October 2018

Recommendation: The Secretary of Defense should ensure that the Commander, U.S. Transportation Command, fully implements a process to obtain projected airlift workload from the military services and Combatant Commanders on a routine basis to improve the accuracy of its workload forecasts. (Recommendation 3)

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation and stated that it plans to take specific actions in response. As of July 31, 2020. DOD had not demonstrated that the commendation has been implemented. we will provide updated information when it becomes available.

Recommendation: The Secretary of Defense should ensure that the Commander, U.S. Transportation Command, uses forecast performance metrics and establishes forecast accuracy goals for the airlift workload. (Recommendation 4)

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation and stated that it plans to take specific actions in response. As of July 31, 2020. DOD had not demonstrated that the commendation has been implemented. we will provide updated information when it becomes available.

Recommendation: The Secretary of Defense should ensure that the Commander, U.S. Transportation Command, develops a corrective action plan to improve the accuracy of its workload forecasting. (Recommendation 5)

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation and stated that it plans to take specific actions in response. As of July 31, 2020. DOD had not demonstrated that the commendation has been implemented. we will provide updated information when it becomes available.

Recommendation: Congress should consider redefining what can be considered an allowable expense to be charged from the administrative account. (Matter for Consideration 1)

Agency: Congress
Status: Open

Comments: As of February 2020, two current bills in Congress address this matter. First, the Return Expenses Paid and Yielded Act would amend the Arms Export Control Act to remove an exclusion from the definition of administrative expenses related to military pay and unfunded civilian retirement and other benefits, and would require DOD to review and report to Congress on options for further expanding the use of FMS administrative fees. Second, the Annual Duplication Report Act of 2019 would require DOD to assess and report on (1) any expenses incurred by the U.S. government in operating the FMS program that are not paid for by the administrative fee, (2) their estimated annual cost, (3) the costs and benefits of funding such expenses, and (4) any legislative changes needed to allow the FMS administrative fee to pay for such expenses.

Recommendation: The Director of DSCA should take steps to ensure that comprehensive reviews of the administrative fee rate are completed at least every 5 years. (Recommendation 1)

Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open

Comments: In its agency response to this report, DSCA concurred with this recommendation. As of December 2018, DSCA had planned to update its policy to clarify its process for completing comprehensive reviews of the administrative fee rate to ensure that adequate planning for the next rate review allows it to be completed on time. However, in updating its policy in April 2019, DSCA did not include any clarifications to ensure comprehensive reviews would be completed at least every 5 years or be adequately planned. As of August 2020, DSCA officials indicated they planned to take further action to address this recommendation by December 2020. We will continue to monitor DSCA's implementation of this recommendation.

Recommendation: The Director of DSCA should direct the Defense Contract Management Agency (DCMA) and the Defense Finance and Accounting Service to work together to ensure timely correction of the fiscal years 2016 and 2017 DCMA contract administration services (CAS) reimbursement issues. (Recommendation 3)

Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open

Comments: In its agency response to this report, DSCA concurred with this recommendation. In October 2018, DSCA sent a memo to DCMA and DFAS directing them to resolve the reimbursement issues and to develop a corrective action plan. As of August 2020, DSCA officials estimated this corrective action plan would be implemented by December 2020. . We will continue to monitor implementation of this recommendation.

Recommendation: The Director of DSCA should take steps to ensure that comprehensive reviews of the CAS fee rate are completed at least every 5 years. (Recommendation 4)

Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open

Comments: In its agency response to this report, DSCA partially concurred with this recommendation, noting that although performing a comprehensive review of the CAS fee rate every 5 years is a preferred practice, the agency did not plan to do so for its upcoming fee review due to various factors. In January 2020, DSCA lowered the CAS fee rate based on a rate review completed in 2019, six years after the prior rate review. In addition, in April 2019, DSCA updated related policy but included no clarifications to ensure future comprehensive reviews would be completed at least every 5 years or be adequately planned. As of August 2020, DSCA officials indicated they planned to take further action to address this recommendation by December 2020. We will continue to monitor DSCA's implementation of this recommendation.

Recommendation: The F-35 Program Executive Officer should formally share or make available, through a new or existing communications mechanism, F-35 operational lessons learned across the services. (Recommendation 1)

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. According to DOD officials, the Air Force, the Marine Corps and the Navy all have robust systems for capturing and sharing F-35 operational lessons learned. However, although these systems are accessible by members of the other services, there is a general lack of awareness of how to access systems across military services. As of December 2019, DOD officials stated that they were developing a Lessons Learned Database, which they estimate will be completed during the third quarter of 2020. We are encouraged that the department is aware of the importance of sharing operational lessons learned across the services and that a solution is likely on the horizon. However, until the department implements the solution, this recommendation will remain open.

Recommendation: To minimize unnecessary overlap and duplication and more efficiently use DOD's U.S. distribution centers, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics (or the subsequent Under Secretary for Acquisition and Sustainment), in conjunction with the Director of DLA, and the Secretaries of the Army, the Air Force, and the Navy, to assess and direct the implementation of actions, as appropriate, that can be taken using existing authorities to close, realign, or dispose of existing infrastructure.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with the recommendation. DOD began reviewing its secondary item inventory warehousing in July 2017 to consolidate underused distribution centers. In February 2018, DOD officials stated that the department will conduct three site studies by fiscal year 2019 to assess the viability and any potential savings from consolidation at these locations. In April 2019, DOD officials stated that the site studies had been completed and they anticipate a final report in late May 2019.

Recommendation: To increase department-wide supply chain efficiencies and effectiveness in support of maintenance at the Army and Marine Corps depots and Navy shipyards, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army and Navy and the Commandant of the Marine Corps to assess through a comprehensive business case analysis-drawing on lessons learned from previous efforts-the costs and benefits of DLA managing the retail supply, storage, and distribution functions at the Army and Marine Corps depots and Navy shipyards.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. As of August 2018, DOD had designated the transfer of these retail functions as an operating priority and identified it as a key reform effort within logistics in the department. The Marine Corps has conducted its analysis and decided to transition additional supply, storage, and distribution functions to the Defense Logistics Agency (DLA) over a 4-year period, with all implementation activities scheduled to be complete by 2022. The Army continues to analyze requirements for the full transition of supply, storage, and distribution functions to DLA with final decisions to be made in late 2018. Lastly, the Navy and DLA are working on a strategic memorandum of understanding to guide decision on the role of DLA at the Navy shipyards, according to a senior DOD official. Without the Army and Navy finalizing its business case analyses, decision makers will not be positioned to make cost-effective decisions regarding supply operations at military depots.

Recommendation: To increase department-wide supply chain efficiencies and effectiveness in support of maintenance at the Army and Marine Corps depots and Navy shipyards, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army and Navy and the Commandant of the Marine Corps to use the analysis to make a decision on the degree to which DLA should manage these functions at the Army and Marine Corps depots and Navy shipyards.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. As of August 2018, DOD had designated the transfer of these retail functions as an operating priority and identified it as a key reform effort within logistics in the department. The Marine Corps has conducted its analysis and decided to transition additional supply, storage, and distribution functions to the Defense Logistics Agency (DLA) over a 4-year period, with all implementation activities scheduled to be completed by 2022. However, the Army and Navy have not made any decisions regarding the additional transfer of supply, storage and distribution functions to DLA. Without the Army and Navy making decisions based on business case analyses on the degree to which additional supply, storage, and distribution functions will transfer to DLA, DOD will not be ensured that it is operating its supply operations at military depots in a cost-effective manner.

Recommendation: To improve the efficiency and effectiveness of supply and maintenance operations, in accordance with DOD guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army, Navy, and Air Force and the Commandant of the Marine Corps to develop and implement metrics that measure the accuracy of planning factors, such as the schedule, bill of materials, and replacement factors, used for depot maintenance.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to identify metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented fully implemented in December 2018.

Recommendation: To improve the efficiency and effectiveness of supply and maintenance operations, in accordance with DOD guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army, Navy, and Air Force and the Commandant of the Marine Corps to take action, as appropriate and necessary, to resolve any issues identified through measuring the accuracy of planning inputs in an effort to improve supply and depot maintenance operations.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to identify metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented fully implemented in December 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.

Recommendation: To be able to assess the cost-effectiveness of supply and depot maintenance operations, in accordance with DOD supply chain management guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, the Secretaries of the Army, Navy, and the Air Force, and the Commandant of the Marine Corps to take steps to develop and implement metrics, to the extent feasible, to measure and track disruption costs created by the lack of parts at depot maintenance industrial sites by, for example, establishing a team of supply and depot maintenance experts from DLA and the services to assess potential data sources, approaches, and methods.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018.

Recommendation: To be able to assess the cost-effectiveness of supply and depot maintenance operations, in accordance with DOD supply chain management guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, the Secretaries of the Army, Navy, and the Air Force, and the Commandant of the Marine Corps to take action, as appropriate, to address any inefficiencies identified by the disruption cost metrics in supply and depot maintenance operations.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with our recommendation. As of August 2018, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.

Recommendation: To ensure the Army retains accountability of SRC I ammunition in an in-transit status, consistent with DOD policy, the Secretary of Defense should direct the Secretary of the Army to evaluate and identify actions to enable the Army to retain accountability for in-transit items until acknowledgment of receipt.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with this recommendation. As of January 2020, the Army is undergoing a financial audit of all munitions processes that affect the financial voucher, including the Material-In-Transit between locations, both wholesale and retail. The Army gained a consensus that until a unified record for both wholesale and retail is adopted, the shipping and receipt process will remain the same as that currently in use. An effort is underway to determine the best Army Enterprise Ammunition Supply Chain via an Other Transaction Agreement solution intended to provide a seamless supply chain from wholesale to the end user. The estimated completion date is September 2023.

Recommendation: The Secretary of Defense should direct the Secretary of the Navy to develop a plan to share UII data enterprisewide.

Agency: Department of Defense
Status: Open

Comments: DOD concurred with this recommendation. In January 2019, according to DOD officials, the Navy was still revising its policies and guidance documents to include information on sharing UII data enterprise wide. They expected a revised Secretary of the Navy instruction to undergo review in Fiscal Year 2019 and an OPNAV supporting instruction to follow, once the Secretary of the Navy instruction is released. However, as of September 2019, the relevant Secretary of the Navy instruction had not been updated.