Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Decision making"
GAO-20-575, Sep 10, 2020
Phone: (202) 512-6806
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Commerce: Bureau of the Census
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Public Health Service: National Institutes of Health
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: General Services Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: General Services Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: General Services Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Congress
Status: Open
Comments: When we determine what steps the Congress has taken, we will provide updated information.
GAO-20-529, Jul 23, 2020
Phone: (202) 512-3841
Agency: International Joint Commission--United States and Canada
Status: Open
Comments: The International Joint Commission (IJC) agreed with our recommendation. IJC stated that it intends to develop an updated communications plan that incorporates best practices for public relations efforts by December 31, 2020. We will continue to monitor IJC's actions in response to this recommendation.
Agency: International Joint Commission--United States and Canada
Status: Open
Comments: The International Joint Commission (IJC) agreed with our recommendation. IJC is compiling a list of entities with which it shares information to explore formal data and information sharing arrangements with them. We will continue to monitor IJC's actions in response to this recommendation.
Agency: International Joint Commission--United States and Canada
Status: Open
Comments: The International Joint Commission (IJC) agreed with our recommendation. IJC plans to produce a comprehensive adaptive management strategic plan that fully incorporates the key elements and essential characteristics of the adaptive management process by December 31, 2020. We will continue to monitor IJC's actions in response to this recommendation.
GAO-20-473, Jun 5, 2020
Phone: (202) 512-7114
Agency: Department of Veterans Affairs
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-372, May 13, 2020
Phone: (202) 512-6888
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services concurred with this recommendation and stated that it is developing a process whereby it will coordinate its efforts in infectious disease modeling across its components, including efforts to monitor, evaluate and report on its coordination. When we confirm what actions the agency has taken in response to the recommendation, we will provide updated information.
Agency: Department of Health and Human Services
Status: Open
Comments: The Centers for Disease Control and Prevention concurred with this recommendation. When we confirm what actions the agency has taken in response to the recommendation, we will provide updated information.
GAO-20-80, Dec 19, 2019
Phone: (202) 512-4841
Agency: Department of Defense: Office of the Secretary of Defense
Status: Open
Comments: DOD concurred with our recommendation, but as of July 2020 is still working to implement its corrective action plan.
GAO-19-608, Sep 26, 2019
Phone: (202) 512-3841
including 1 priority recommendation
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with our recommendation and agreed to update its methodology for the fiscal year 2021 budget justification materials in an effort to ensure that contracts are counted accurately. Based on our review of the contracts listed in the budget justification materials, NNSA inappropriately excluded six contracts from its fiscal year 2021 congressional budget justification reporting. GAO is following up with NNSA officials to determine why these contracts were excluded.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred in principle with the recommendation and planned to meet with congressional staff to discuss ways to further enhance the reported data before the 2021 budget materials were prepared. NNSA provided additional information in its fiscal year 2021 budget justification explaining that it did not have access to the information needed to report information to report required data regarding the number of FTE contractor personnel employed under an support service contract for more than 2 years. We will continue to follow-up on NNSA's progress in collecting and reporting the required data.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA concurred with the recommendation and included in the fiscal year 2021 budget justification materials additional information on the fund value and description in the table of support service contracts. However, NNSA did not total the amounts for each appropriation account. As a result, information on the total amounts of each appropriation account is not as transparent as it could be to assist Congress for planning purposes. GAO is following up with agency officials to identify any additional actions planned to close the recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: In its comments on a draft of this report, NNSA stated that it considers the recommendation closed based on processes already in place, as well as the complementary activities discussed in response to our sixth recommendation. We continue to believe that documenting planned oversight activities in the contract files is important to ensure that planned oversight is consistent throughout the duration of the contract. We will continue to monitor NNSA's implementation of this recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Priority recommendation
Comments: NNSA generally agreed with the recommendation. NNSA stated that, among other things, it will review and revise, as necessary, the designation letters for contractor officers' representatives to ensure they clearly address the expectations for daily operational awareness and monitoring for risks associated with high-risk contracts, including those involving activities closely associated with inherently governmental functions. We will continue to monitor the status of this recommendation.
GAO-19-339, Sep 18, 2019
Phone: (202) 512-3841
Agency: Department of Energy
Status: Open
Comments: In April 2020, DOE officials told us that its Office of Environmental Management (EM) had recently reinvigorated efforts to develop a comprehensive program-wide strategy to address risks in a consistent manner to align cleanup plans and activities with programmatic priorities and available budgets. According to DOE officials, EM plans to revise and replace its 2017 Cleanup Policy with a Cleanup Project Management Protocol and and EM Cleanup Program Management Policy. Officials stated that the Cleanup Program Management Policy will establish an approach for the EM program and DOE sites to apply the essential elements of risk-informed decision-making framework. DOE officials estimated that this effort would be completed by December 31, 2020.
Agency: Department of Energy
Status: Open
Comments: In April 2020, DOE officials told us that DOE's Office of Environmental Management (EM) is developing a new Cleanup Program Management Policy that will incorporate the essential elements of risk-informed decision-making, as appropriate, into EM program management policy. DOE officials estimated that this effort will be completed by December 31, 2020.
GAO-19-439, Jun 5, 2019
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation, and stated that it planned to determine performance metrics in coordination with its release of its final guidance on middle-tier programs, which DOD expected to release in late 2019. In December 2019, Congress passed the fiscal year 2020 National Defense Authorization Act. Section 837 in the Conference Report accompanying the Act requires DOD to submit a report to the congressional defense committees no later than December 15, 2019, that includes guidance on the use of middle-tier acquisition authority and the metrics required to assess the performance of such a program, among other topics. DOD's report, provided to Congress in January 2020, identified metrics that DOD planned to use to assess the performance of these programs. The Office of the Under Secretary of Defense for Acquisition and Sustainment subsequently leveraged these metrics in its March 2020 bi-annual review of middle-tier acquisition programs to assess program execution. However, DOD has yet to identify these metrics in guidance as we recommended, which we continue to believe is important to facilitate consistent reporting across the military departments and DOD components.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation, and stated that it has included a division in the Office of the Assistant Secretary of Defense for Acquisition to analyze the effect of recent acquisition reforms and other high-level oversight and policy issues. In December 2019, Congress took additional action. The Conference Report accompanying the fiscal year 2020 National Defense Authorization Act required DOD to submit a report with the budget for fiscal year 2021 on the progress of implementing acquisition reform initiatives. In response, DOD provided a report to Congress in March 2020 that includes how the Secretary will identify, quantify, assess and manage program risk, describes changes to DOD's data collection and sharing processes, and describes new acquisition frameworks to be implemented. However, the report does not address how DOD will assess the acquisition reforms, what data is needed, or who is responsible. Additionally, in August 2020, the Assistant Secretary of Defense approved a plan for assessing the implementation of new acquisition pathways at DOD. However, DOD is still identifying the specific data needed to assess each acquisition pathway, as well as determining how to assess the remaining acquisition reforms we covered in our June 2019 report. Therefore, we will continue to monitor DOD efforts to implement this recommendation.
GAO-19-374, Apr 4, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration
Status: Open
Comments: TSA concurred with this recommendation and said it would take steps to implement it. In March 2020, TSA officials reported that they are developing new guidance to help testers identify and record root causes for covert test failures. Once TSA completes this guidance and GAO has been provided a copy for review, we will close this recommendation.
GAO-18-609SP, Sep 5, 2018
Phone: (202) 512-6806
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: As of October 2020, the Office of Management and Budget (OMB), and contributors to the Leveraging Data as a Strategic Asset cross-agency priority (CAP) goal, have taken some actions to address this recommendation. For example, in May 2019 they released a set of recommended practices designed to support agency implementation of the federal data strategy. In particular, several of these practices relate to data-driven decision making, encouraging agencies to "champion data use," "use data to guide decision making," and "use data to increase accountability." However, as of September 2020, the action plans for the implementation of the federal data strategy, and the overall CAP goal, did not include all of the required information. For example, they did not include a means to assess progress related to efforts to improve data-driven decision making in the federal government. We will continue to monitor OMB's actions related to implementing this recommendation.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: As of October 2020, the Office of Management and Budget (OMB) and the Performance Improvement Council (PIC) have taken some actions towards addressing this recommendation. For example, in 2018 and 2019, the PIC hosted a series of workshops focused on relevant topics, such as how agency staff can develop performance measures and analyze data, and how data-driven reviews are used across the federal government. However, as of October 2020, they had not yet undertaken efforts to directly address the recommendation. They have not engaged the agencies highlighted by our survey results to identify proven practices that would increase, or challenges that are hampering, data-driven decision making within agencies. We will continue to monitor actions related to implementing this recommendation.
GAO-18-417, May 30, 2018
Phone: (202) 512-3604
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation and cited steps the department was and would be taking to improve oversight and coordination of the defense laboratories' hiring efforts. In June 2018, DOD acknowledged receipt of our final report and stated that the department's overall position on the report had not changed. We will provide further updates once additional information is received.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation and cited steps the department was and would be taking to improve oversight and coordination of the defense laboratories' hiring efforts. In June 2018, DOD acknowledged receipt of our final report and stated that the department's overall position on the report had not changed. We will provide further updates once additional information is received.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with our recommendation and cited steps the department was and would be taking to improve oversight and coordination of the defense laboratories' hiring efforts. In June 2018, DOD acknowledged receipt of our final report and stated that the department's overall position on the report had not changed. We will provide further updates once additional information is received.
GAO-18-34, Nov 9, 2017
Phone: (202) 512-4841
including 1 priority recommendation
Agency: Department of Veterans Affairs
Status: Open
Priority recommendation
Comments: The Department of Veterans Affairs (VA) agreed with GAO's November 2017 recommendation. VA planned to implement a new Medical-Surgical Prime Vendor (MSPV) program, called MSPV 2.0, by March 2020; however, this program has been delayed to at least January 2021. MSPV 2.0 includes a process where clinicians review requirements for a set list of products. As of August 2020, VA is beginning the national rollout of this clinician review process, but the results of this process won't be implemented until after MSPV 2.0 begins. VA's strategy for its MSPV program depends on full implementation of this clinician review process.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) agreed with GAO's November 2017 recommendation. VA implemented a tool-the Medical Product Data Bank's eZSAVE application-to improve the matching of equivalent supply items. In November 2018, VA reported that it holds monthly meetings with selected clinical and logistics staff to obtain their input on the matching process. However, as of August 2020, VA has not provided documentation showing how it has defined the role of clinical staff, including Clinical Product Review Committees, in this process. Without documentary support, GAO cannot assess the extent of the clinical staff role in the matching process. If the roles of clinicians are not clearly defined, it increases the risk of inconsistent involvement in the matching process.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) agreed with GAO's November 2017 recommendation. VA's planned Medical-Surgical Prime Vendor (MSPV) 2.0 program includes engaging selected clinicians in its requirement development for a set list of products, known as Clinician-Driven Strategic Sourcing. In April 2019, VA began a pilot for this clinician review process, including input from national clinical program offices. As of August 2020, VA is beginning the national rollout of this process. VA does not plan to incorporate the results of this clinician review process in the list of available supplies until after MSPV 2.0 is implemented, which has been delayed until at least January 2021. Until VA implements MSPV 2.0 and incorporates the results of the Clinician-Driven Strategic Sourcing process, it will not be able to achieve its goals of cost savings and improved clinical consistency.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) agreed with GAO's November 2017 recommendation. In August 2019, senior VA acquisition officials agreed to conduct an analysis of its spending to identify items that the department frequently purchases on an emergency basis and to develop plans to purchase those goods and services more strategically, such as by issuing a national contract or adding the items to the formulary as needed. As of August 2020, these officials indicated they would provide this analysis to GAO by the end of 2020.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs (VA) agreed with GAO's November 2017 recommendation. VA reported that it added thousands of items to the Medical-Surgical Prime Vendor (MSPV) formulary from June 2018 through December 2018, some of which had previously been purchased on an emergency basis. VA also reported in June 2018 and updated in March of 2020 that it is tracking items purchased on an emergency basis. However, as of August 2020, VA has not provided documentation showing whether and how this analysis has informed its selection of which products to add to the formulary. Without documentary support, GAO cannot assess the extent to which items that VA added to the formulary were previously purchased on an emergency basis. If VA does not use analysis of emergency procurements to help inform which items should be added to the MSPV formulary, it will miss opportunities to avoid emergency procurements and increase efficiency.
GAO-17-5, Oct 13, 2016
Phone: (202) 512-7114
Agency: Department of Health and Human Services
Status: Open
Comments: In January 2019, HHS told us that CMS completed an analysis to determine which measures-from the core measure sets that CMS and private payers have agreed to use-are feasible to develop as electronic clinical quality measures. Further, in April 2019, CMS officials told us they will consider developing new electronic clinical quality measures where appropriate and feasible to fill future measure needs or gaps identified by the Core Quality Measures Collaborative (CQMC). However, we determined that the actions did not fully address the recommendation because they do not include efforts to work with ONC to prioritize their development of electronic clinical quality measures for the CQMC core measure sets. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services
Status: Open
Comments: In April 2019, HHS told us that CMS had conducted an assessment of the impact of selected measures used in its quality programs and has linked key component of that assessment to some meaningful measure areas that CMS has identified as priorities. However, this document did not include elements of a comprehensive plan--such as setting timelines-for how to target its development of new, more meaningful quality measures that will promote greater alignment. We will update the status of this recommendation when we receive additional information.
GAO-16-603, Aug 11, 2016
Phone: (404) 679-1875
Agency: Department of Homeland Security
Status: Open
Comments: We found that key mergers and organizational transformation practices identified in previous GAO work could benefit the Department of Homeland Security (DHS) during implementation of the proposed CBRNE consolidation. As a result, we recommended that should Congress approve DHS's CBRNE consolidation plan, the department use these key mergers and organizational transformation practices. In December 2018, the Countering Weapons of Mass Destruction Act of 2018 was enacted into law (Public Law 115-387) authorizing the proposed consolidation of CBRNE functions into a new Countering Weapons of Mass Destruction Office (CWMD office). In a memo to Congress regarding the new CWMD office, DHS stated that it remained committed to evaluating GAO's identified practices when implementing the consolidation. In August 2019, DHS provided us with information outlining efforts to use the key mergers and organizational transformation practices during the CWMD implementation phase. However, we requested additional evidence that all practices were considered. For example, one of the key practices is to use the performance management system to define responsibility and assure accountability for change. DHS created position descriptions for CWMD office leadership but we did not receive evidentiary support to demonstrate that DHS has added CWMD office transition goals to relevant employee performance plans. In April 2020, DHS estimated June 2020 for completing steps responsive to this recommendation. We will update the status of this recommendation as additional information is made available.
GAO-16-620, Jul 27, 2016
Phone: (202) 512-4841
including 1 priority recommendation
Agency: National Aeronautics and Space Administration
Status: Open
Priority recommendation
Comments: NASA partially agreed with this recommendation, stating that the agency reviewed, in detail, the Orion integrated cost/schedule and risk analysis methodology and determined the rigor to be a sufficient basis for the agency commitments. In November 2019, Orion program officials told us that in response to a recent policy change, the program office will update its joint confidence level analysis when the program has its Key Decision Point D review. This review occurs before the program enters the system assembly integration and test, and launch phase and is not scheduled to occur until December 2020. To fully implement this recommendation, NASA will need to provide evidence that it updated its joint confidence level analysis when the Orion program holds its Key Decision Point D review.
GAO-16-695, Jul 21, 2016
Phone: (202) 512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: In its fiscal year 2017 congressional justification, IRS modified how its budget data were organized, including linking requested increases to future state themes, but did not clarify how current spending by themes relates to appropriation accounts. Information on current spending by theme and account is important to ensure transparency on the current funding levels to assist Congress in making informed budget decisions. As reported in October 2018 in GAO-19-108R, the themes under the Future State vision are now being pursued as part of IRS's strategic plan for fiscal years 2018 to 2022-issued in May 2018. IRS has been phasing out the use of the term Future State and did not include it in its fiscal year 2020 congressional justification. Including data on the themes in the strategic plan would provide additional transparency and improve the quality of the information available to Congress for budget deliberations.
Agency: Department of the Treasury
Status: Open
Comments: As of November 2017, Treasury Department officials took steps to address the need to manually correct budget data for the fiscal year 2017 budget request. However, as of October 2019, we have not received documentation that they have done so for future budget years. Improved information would help Treasury and IRS better account for information technology resources. We will continue to monitor Treasury's progress.
GAO-16-476, May 26, 2016
Phone: (202) 512-6806
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, to achieve greater integration of FEMA's field leadership components, FEMA's Field Operations Directorate (FOD) convened a Field Leadership Working Group of senior subject matter experts to conduct a mission analysis of FEMA's Field Leadership function (which includes Federal Disaster Recovery Coordinators as well as Federal Coordinating Officers and Incident Management Assistance Teams team leads). According to FEMA, the Working Group was preparing a Field Leader Manual (FLM) for review by FOD leadership. FEMA officials told us that the 2018 Hurricane season led to the deployment of many of FEMA's FOD leaders. These deployments allowed FOD leaders to experience first-hand the connection between regional implementation plans and FDRC performance plans and FEMA said that this knowledge is being integrated into edits of the FLM. In February 2020, FEMA told us that the FOD leadership responsible for the oversight of FDRCs is still determining the timeline to update the FLM based on a realignment of the Field Leadership Cadre. This update will integrate the Federal Coordinating Officers (FCOs) and FDRCs into a single FCO title with professional development specializations in response or recovery. This integration will support all FCOs in having a common baseline of training and experience in both response and recovery. In an August 2020 update, FEMA stated that while they continue to work toward implementing this recommendation, the FOD is currently focused on COVID-19 response efforts and planning for a more severe than average hurricane season. We will continue to monitor FEMA's efforts to see what additional actions the agency takes in response to this recommendation.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. According to FEMA, the Field Leadership Working Group will implement the elements of this recommendation alongside efforts to clarify the role of the regional National Disaster Recovery Framework implementation plans. FEMA told us that the 2018 Hurricane season led to the deployment of many of FEMA's field leaders and these deployments allowed leaders to experience first-hand the connection between FDRC performance expectations and FEMA's organizational goals. According to FEMA, this knowledge is being integrated into edits of the Field Leader Manual (FLM). In February 2020, FEMA told us the FOD leadership responsible for the oversight of FDRCs is working with their partners in FEMA's Recovery and Resilience sections, as well as with the Regions to define performance expectations for steady-state recovery planning and preparedness under the NDRF. This will include identifying who is functionally accountable for these activities, any gaps, and best practices across Regions. In an August 2020 update, FEMA stated that while they continue to work toward implementing this recommendation, the FOD is currently focused on COVID-19 response efforts and planning for a more severe than average hurricane season. We will continue to monitor FEMA's efforts to see what additional actions the agency takes in response to this recommendation.
GAO-16-67, Jan 6, 2016
Phone: (202) 512-2834
Agency: National Railroad Passenger Corporation
Status: Open
Comments: As of April 2020, Amtrak had not allocated its depreciation costs to its lines of business, as we recommended. In 2019, Amtrak stated that federal law required Amtrak to allocate and report its capital spending by line of business. Amtrak further stated that depreciation expense is a good proxy for capital spending and that the changed reporting requirements eliminated the need to report depreciation by line of business. In addition, although Amtrak's external auditor did not find any material weaknesses or significant deficiencies in Amtrak's fiscal year 2019 audited financial statement-the most recent available-those statements do not allocate Amtrak's depreciation costs to its various business lines. We will update this recommendation's status with any new information from Amtrak.
Agency: Northeast Corridor Commission
Status: Open
Comments: As of April 2020, the Northeast Corridor (NEC) Commission and its members had yet to establish criteria for selecting and prioritizing capital projects in its 5-year capital plan. The Commission staff told GAO that it had developed potential criteria for selecting projects for both regional and NEC-wide priorities to be included the Northeast Corridor Capital Investment Plan, Fiscal Years 2020 - 2024, published in April 2019 and updated in December 2019. However, those potential criteria were not formally adopted by the Commission members. Specifically, the Commission's proposed criteria for selecting NEC-wide priorities included projects that would prevent the potential severing of the Northeast Corridor and advance state-of-good repair. Proposed criteria for regional priorities included projects that would increase train capacity and improve passenger access to rail services. While the proposed criteria were not used to select or prioritize projects in the Capital Investment Plan, Fiscal Years 2020 - 2024, the plan presented the proposed criteria as "benefits" for the projects in that plan. While this information may be helpful to stakeholders in understanding some of the rationale for the inclusion of projects in the plan, it does not demonstrate that the Commission and its members have established formal criteria for selecting and prioritizing projects, as GAO recommended. GAO will continue to monitor the Commission's progress in addressing this recommendation.
GAO-16-37, Nov 23, 2015
Phone: (202) 512-3841
Agency: Executive Office of the President
Status: Open
Comments: As of January 2020, the Executive Office of the President has yet to take action in response to this recommendation.
Agency: Executive Office of the President
Status: Open
Comments: As of January 2020, the Executive Office of the President has yet to take action in response to this recommendation.
GAO-15-756, Sep 30, 2015
Phone: (202) 512-2834
Agency: Congress
Status: Open
Comments: As of March 2020, Congress has not taken any action to direct USPS to provide cost estimates related to reporting on delivery performance for rural and non-rural areas
GAO-15-466, Aug 27, 2015
Phone: (202) 512-4841
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation. DOD agreed with the need to further develop portfolio management tools, ensure access to authoritative data, and incorporate lessons learned by others performing portfolio management. However, DOD stated that other aspects of our recommendation were redundant to, and would conflict with other processes and activities in place to perform portfolio management. As of January 2020, DOD has taken steps to implement parts of this recommendation. In January 2019, responsibility for DOD Directive 7045.20 was transferred to the Office of the Under Secretary of Defense for Acquisition and Sustainment from the Office of the Under Secretary of Defense for Policy, which sponsored the directive when it was issued. This office began revising DOD Directive 7045.2 in summer 2019, and plans to update the directive by the end of fiscal year 2020. In addition, in October 2016 and September 2017, the Joint Staff informed GAO that they had been updating two of their databases on military capabilities and capability requirements to provide DOD with better analytical tools to support portfolio management. They also reported that they completed a crosscutting study in collaboration with the acquisition community to improve the information sharing and analytical tools for their capability requirements database. In July 2020, the Joint Staff completed an update one of these databases. Joint Staff officials said they anticipated the database update would increase speed and provide a better search engine to help the Joint Staff more effectively conduct portfolio reviews, assess potential redundancy, and collect and analyze the information needed prioritize capabilities across DOD. However, a Joint Staff official stated that it is too soon to tell if the Joint Staff has experienced any improvements with regard to portfolio management as a result of the update. DOD has not taken action on the other aspects of this recommendation.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation. However, DOD did not indicate that it would take any action to address it. Instead, DOD responded that the services' budget processes and Office of the Secretary of Defense's review of the services' budgets meet the intent of our recommendation. Our report findings showed otherwise. As of July 2020, DOD has not taken any actions to implement this recommendation, but an ongoing update of the department's portfolio management guidance (DOD Directive 7045.20) could lead to further actions on this recommendation.
GAO-15-518, Jul 16, 2015
Phone: (202) 512-7215
Agency: Department of Labor
Status: Open
Comments: In April 2019, DOL restated its assertion that the employment services most needed by veterans and spouses were already available to them through the state workforce system and should not be offered through another mechanism. DOL pointed to changes in the employment workshops under its Transition Assistance Program, though those changes do not inform the need for any additional services such as Off Base Transition Training workshops. Additionally, DOL noted that Section 502 of the Veterans Health Care and Benefits Improvement Act of 2016 called for a 5-year longitudinal study of veteran workforce services. DOL concluded a feasibility study in December 2018 and said it will produce a plan to conduct the 5-year longitudinal study, which will inform the extent to which further delivery of employment workshops to veterans and their spouses could fill a niche not fully served by existing federal programs. While completing the feasibility study and planning to conduct the longitudinal study are important steps, DOL has not yet completed that study, nor has it reported to Congress on the extent to which employment workshops might fill a niche not currently served by existing federal programs.
GAO-15-171SP, Apr 22, 2015
Phone: (202) 512-4841
Agency: Department of Homeland Security
Status: Open
Comments: The Department of Homeland Security (DHS) concurred with this recommendation and stated in their comments that the U.S. Coast Guard and the DHS Chief Financial Officer will develop a plan to address this recommendation by September 30, 2015, then work together to fully implement the plan. DHS estimated it would complete this effort March 31, 2016. However, the USCG encountered technical challenges during this process and was unable to implement the plan by that time. The U.S. Coast Guard has revised the estimated completion date and now anticipates it will be able to address this recommendation in fiscal year 2022. GAO will continue to assess the updated APBs as a part of its annual review of select DHS major acquisition programs to determine whether the department has addressed the recommendation.
GAO-15-226, Feb 26, 2015
Phone: (202) 512-5431
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation. In September 2016, the Marine Corps established a Customer Wait Time (CWT) standard and developed CWT metrics that are in alignment with DOD policy. These changes were to be incorporated into Marine Corps policy through their normal Service procedures. As of August 2020, the Marine Corps has the CWT standard included in its new policy document, but the policy is going through internal coordination and is still in draft at this time. Current timeframe for publication is January 2021. Once we confirm the CWT standard is in the issued policy, we will close the recommendation.
GAO-15-193, Feb 12, 2015
Phone: (202) 512-9286
Agency: Congress
Status: Open
Comments: No legislative action had been identified as of December 2019. Addressing this action, which GAO suggested in February 2015, could increase coordination between various levels of government and reduce duplication of effort, resources, and costs associated with collecting and maintaining accurate address data.
GAO-15-59, Dec 22, 2014
Phone: (617) 788-0534
Agency: Department of Education
Status: Open
Comments: Education agreed with this recommendation, noting that it is committed to identifying ways to use data about and from accreditors in its oversight. As of December 2017, Education has taken steps to track the number of accreditor sanctions issued by each accrediting agency. Education previously noted that this information will then be used to focus their limited resources on those accrediting agencies with extremely low or high sanction rates, to strengthen its oversight of accreditors. In April 2018, Education reported that it tracks accreditor sanctions and is aware of the number of sanctions when conducting agency reviews. They found no correlation between the number of sanctions an accrediting agency levies against its accredited institutions and compliance or noncompliance with the Criteria for Recognition, so they noted that this is not a useful tool. However, we continue to believe that implementing the recommendation could help inform Education's reviews of accreditors and ultimately reduce potential risk to students and federal funds. For example, analyses of accreditor sanction data could help reveal patterns in individual accreditor behavior and overall trends in sanctions. In addition, as we noted in the report, Education could compare accreditor sanction data with outcome data for accreditors' member institutions. These analyses could help Education determine how to better use data in decision-making, which is a goal listed in their 2014 strategic plan (cited in the report), as well as help to identify potential risks the accreditors might face. To close this recommendation, Education should show that it uses sanction data to inform its discussions of accreditor recognition and oversight.
GAO-15-83, Oct 31, 2014
Phone: (202) 512-6806
including 8 priority recommendations
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: No executive action has been taken. As of October 2020, OMB had not taken action to include tax expenditures in the federal program inventory, as GAO recommended in October 2014. The GPRA Modernization Act of 2010 requires OMB to publish a list of all federal programs on a central, government-wide website. The federal program inventory is the primary tool for agencies to identify programs that contribute to their goals, according to OMB's guidance. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In June 2019 and July 2020, OMB issued guidance (Circular No. A-11) that states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. According to OMB, this will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements nor the actions GAO recommended including designating tax expenditures as a program type. By including tax expenditures in the inventory, OMB could help ensure that agencies are properly identifying the contributions of tax expenditures to the achievement of their goals.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: No executive action has been taken. As of October 2020, OMB had not taken action to include tax expenditures in the federal program inventory, as GAO recommended in October 2014. The GPRA Modernization Act of 2010 requires OMB to publish a list of all federal programs on a central, government-wide website. The federal program inventory is the primary tool for agencies to identify programs that contribute to their goals, according to OMB's guidance. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In June 2019 and July 2020, OMB issued guidance (Circular No. A-11) that states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. According to OMB, this will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements nor the actions GAO recommended including designating tax expenditures as a program type. By including tax expenditures in the inventory, OMB could help ensure that agencies are properly identifying the contributions of tax expenditures to the achievement of their goals.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: As of October 2020, the Office of Management and Budget (OMB) had not taken any actions in response to our recommendations related to the federal program inventory. Although OMB published an initial inventory covering the programs of 24 federal agencies in May 2013, OMB decided to postpone further development of the inventory in order to coordinate with the implementation of the Digital Accountability and Transparency Act of 2014 (DATA Act). In its June 2019 and July 2020 updates to Circular No. A-11, OMB provided a time frame for doing so. OMB's guidance states that beginning with the 2021 budget cycle, agencies' program activities will be used for the inventory's program-level reporting requirements. This will allow OMB and agencies to present program-level spending data, by leveraging what is reported on USASpending.gov as required by the DATA Act. However, OMB's guidance does not cover other inventory information reporting requirements, nor the actions we recommended. We will continue to monitor progress.
GAO-14-648, Sep 19, 2014
Phone: (202) 512-9627
including 4 priority recommendations
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes a comprehensive assessment of property and facilities utilized by DHS in the National Capital Region, and an analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the consolidation project. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. GAO will review the latest information on DHS headquarters consolidation efforts when it is provided to Congress, and will assess the materials in the context of this recommendation at that time. Continued DHS and GSA attention to following leading capital planning practices is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: General Services Administration
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150), enacted on April 29, 2016, mirrors GAO recommendations in this area. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS's headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes a comprehensive assessment of property and facilities utilized by DHS in the National Capital Region, and an analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the consolidation project. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. We will review the latest information on DHS's headquarters consolidation efforts when it is provided to Congress, and will assess the materials in the context of these recommendations at that time. Continued DHS and GSA attention to following leading practices for capital planning and cost and schedule estimation is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes updated cost and schedule estimates for the consolidation project that are consistent with GAO's recommendations in GAO-14-648. Furthermore, the act requires the Comptroller General to evaluate the cost and schedule estimates not later than 90 days after their submittal to Congress. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. GAO will review the latest DHS headquarters consolidation cost and schedule estimates when they are provided to Congress, and will assess the materials in the context of this recommendation at that time. Continued DHS and GSA attention to following leading cost and schedule estimation practices is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: General Services Administration
Status: Open
Priority recommendation
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes updated cost and schedule estimates for the consolidation project that are consistent with GAO's recommendations in GAO-14-648. Furthermore, the act requires the Comptroller General to evaluate the cost and schedule estimates not later than 90 days after their submittal to Congress. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. GAO will review the latest DHS headquarters consolidation cost and schedule estimates when they are provided to Congress, and will assess the materials in the context of this recommendation at that time. Continued DHS and GSA attention to following leading cost and schedule estimation practices is critical given the project's multi-billion dollar cost and impact on future departmental operations.
Agency: Congress
Status: Open
Comments: The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of March 2019, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes: a comprehensive assessment of property and facilities utilized by DHS in the National Capital Region; an analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the consolidation project; and updated cost and schedule estimates for the project that are consistent with GAO's recommendations in GAO-14-648. Furthermore, the act requires the Comptroller General to evaluate the cost and schedule estimates not later than 90 days after their submittal to Congress. DHS reported that DHS and GSA prepared a comprehensive response to P.L. No. 114-150, but that the consolidation plan and response needed to be revised based on changing budget circumstances, among other things. In April 2020, DHS estimated that the final consolidation plan will be completed and approved in 2020. A comprehensive report to Congress on DHS headquarters consolidation, along with reliable project cost and schedule estimates, could inform Congress's funding decisions.
GAO-14-412, Jun 11, 2014
Phone: (404) 679-1816
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation, stating that the Navy should have followed the policy that requires the decision memorandum, but did not do so because of "compressed timelines." DOD added that it would ensure the completion of decision memorandums for any future early decommissioning recommendations. We have been unable to determine whether DOD has implemented this recommendation since our report was issued. Most recently, DOD has not responded to our October 2019 request for an update. Given the significance of this recommendation, we will continue to leave it open until we are satisfied that DOD has or has not implemented it.
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with this recommendation, stating that although it recognizes the importance of engaging with congressional stakeholders, it did not do so regarding its decommissioning decisions because those decisions were made in the context of budget development. DOD's comments added that until the Secretary of Defense and the President have approved the budget request, all such actions are predecisional and internal, and therefore are not discussed with Congress. DOD also disagreed with the part of our recommendation to require that its early decommissioning decision memorandums specifically address capacity as well as capability gaps, stating that by definition a decommissioning creates a capacity gap. Since our report was issued, we have been unable to determine the extent to which DOD has taken steps to implement this recommendation. Most recently, DOD has not responded to our October 2019 request for an update. Given the significance of this recommendation, we will continue to leave it open until we can determine whether DOD has or has not taken steps to implement it.
GAO-14-59, Nov 21, 2013
Phone: (202) 512-2757
including 1 priority recommendation
Agency: Department of Commerce
Status: Open
Priority recommendation
Comments: The Bureau agreed with this recommendation and stated that it had already begun maturing project schedules to ensure that the logical relationships between discrete schedules were put into place. Schedule integration sessions across projects and programs were held in late January 2014 and into February 2014 and periodically since then, where work was deconstructed into detailed schedules. The Bureau released its operational plan and other documentation in November 2015 and announced in June 2016 that it would finalize and release its 2020 Census schedule in July 2016. In 2015, the Bureau provided us with a preliminary output from its risk analysis software as a demonstration of the type of analysis it had committed to, but since then its officials have said that they will not be able to take all the steps needed to satisfy this recommendation for the 2020 Census. The Bureau took steps toward conducting quantitative schedule risk analyses with its master activity schedule for the 2020 Census, but effectively ran out of time to do so. Assigning resources to large complex schedules in order to conduct such analyses is easier to do early in schedule development process, as we recommended the Bureau do in 2009 for its 2020 Census schedule. This recommendation will remain open pending the Bureau taking steps to carry out quantitative risk assessments of its 2030 schedule with appropriate resources linked to it.
GAO-14-93, Nov 13, 2013
Phone: (202) 512-3604
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation in written comments on our report. An April 2016 letter from the Director of Accession Policy, MPP, ASD(M&RA) to the DOD OIG states that the services reviewed and adjusted their current procedures and metrics in advance of the projected DODI publication date. However, in August 2018, we requested documentation of the services' efforts outlined in the letter to the DOD OIG and to verify that the services had taken the requisite steps to address our recommendation--namely, that their ROTC guidance aligned with the updated DODI. As of June 2020, DOD had provided documentation of updated service ROTC guidance, aligning with the updated DODI, for the Department of the Navy and the Air Force. However, according to DOD, the relevant Army Regulation update remains in draft, and thus the recommendation remains open. We will continue to monitor DOD's efforts to implement this recommendation and will update it as more information becomes available.
Agency: Department of Defense
Status: Open
Comments: DOD concurred with this recommendation in written comments on our report. The March 2018 version of DODI 1215.08 directs the services to provide criteria, annual assessments, and decisions about establishment/disestablishment of ROTC units to institution presidents. It also states that the ROTC resources summary report will be the basis for responding to congressional and public inquiries. In addition, updated service guidance from the Department of Navy includes a provision for annual communication with host institutions. The DODI did not include and DOD has not developed a strategy to periodically communicate with Congress on ROTC program performance, as we recommended. According to DOD, as of July 2020, a congressional communication plan has been developed for the ROTC program, including dates and topics for discussion. However, DOD has not yet provided documentation of this plan, and, thus, the recommendation remains open. We will continue to monitor DOD's efforts to implement this recommendation and will update it as more information becomes available.
GAO-13-698, Aug 22, 2013
Phone: (202) 512-9619
Agency: Department of Defense
Status: Open
Comments: As of 18 Aug 2014, the Army and Marine Corps actions for this recommendation are currently ongoing and the recommendation status currently remains open. On 14 June 2014, the DOD Inspector General reported in the Defense Audit Management Information System that "the Office of the Deputy Assistant Secretary of Defense(Readiness) developed a decision algorithm to determine which military tasks could be taught virtually and which military tasks should only be taught in classroom or field environments (i.e., live). The algorithm was provided to the Services for peer-review and possible implementation. The Army is reviewing its progressive training models through a process called Training Summit IV (TS IV). These models establish how virtual and constructive based training is integrated with live training to optimize training readiness. The TS IV will include training model review by proponent schools, as well as a cross-section of unit commanders and leaders. This effort will be completed in Fiscal Year (FY) 2014 and presented for validation and G-3/5/7 approval at the Army Training General Officer Steering Committee in November 2014. Also, the Marine Corps initiated a request for an internal servicewide study of existing and potential approaches to this topic (4th Quarter FY 2013). The initial focus is in determining how metrics can be better used to assess the impact of simulation based on meeting Marine Corps Training Standards. Furthermore, a targeted study began in the 1st Quarter FY 2014 and is focused initially on enhancing the methodology for assessing individual based simulators against Training and Readiness (T&R) Standards. In FY 2015, the study results will shape policy on how future T&R manuals will identify the appropriateness of simulators and simulations for training."
Agency: Department of Defense
Status: Open
Comments: As of 18 Aug 2014, the Army and Marine Corps actions for this recommendation are currently ongoing and the recommendation status currently remains open. On 14 June 2014, the DOD Inspector General reported in the Defense Audit Management Information System that "the Office of the Deputy Assistant Secretary of Defense (Readiness) has coordinated with the Army and Marine Corps to identify standard approaches to capture costs and cost benefit analysis that could be used DoD-wide. The Army has undertaken a "cost of training" analysis that is an on-going action to determine cost of readiness and/or training. One area of concentration is to look at the "Other Burdened Resources Required for Training Readiness." This area is further broken down into two areas: Investment/Modernization and Installation Services. The Investment/Modernization area will look at Non-System Training Aids, Devices, Simulators and Simulations while Installation Services will look at Post Deployment Software Support. In addition, the Army is gathering data to validate an existing model developed by the Simulations to Mission Command Interoperability Director (Program Executive Office for Simulation, Training, and Instrumentation) for the Value of Simulation Study consisting of five phases: Phase one focused on development of a working methodology to assess both quantitative and qualitative value of simulations used to support collective training (completed). Phase two is currently gathering data for model validation. Phase three will be an expansion to other simulation capabilities. Phase four is data gathering and validation. Phase five is expanded testing/methodology use case study/validation for return on investment use. The Marine Corps established a study, described in response to Recommendation 1, which will evaluate and propose the initial cost factors not currently captured during Programming yet would be relevant in determining the appropriate mix of live and simulated training. The initial results are expected in FY 2015."
GAO-13-603, Jul 24, 2013
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: In May 2017, CBP's Office of Field Operations began working with a contractor to develop a comprehensive CBP position allocation methodology and tool. According to CBP officials, the purpose of this tool was to ensure a data driven, transparent process for allocating CBP resources--including staff--to land ports of entry on the southwest border. CBP officials stated that the contractor completed the tool in January 2018, CBP tested the tool in fiscal year 2018, and CBP planned to implement the tool in fiscal year 2019. However, CBP officials told us in September 2020 that a subsequent reorganization of the Office of Field Operations rendered the tool unusable without further modification. As a result, they used a manual method to allocate staff in fiscal year 2020 and plan to do the same in fiscal year 2021. As of September 2020, CBP officials planned to document the methodology and process they are now using to allocate staff to land ports of entry, including rationales and factors considered, by November 2020. This recommendation remains open.
GAO-13-293, May 15, 2013
Phone: (404)679-1816
including 1 priority recommendation
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: The Department of Defense (DOD) did not concur with our recommendation, stating that the combatant commands had already been reduced during previous budget and efficiency reviews. The department also noted that any periodic review of the combatant commands' size and structure must include a review of assigned missions, and that a requirement for a mission review was not appropriate for inclusion in the commands' guiding instruction on personnel requirements. However, DOD has taken some actions to better manage the combatant command headquarters activities and personnel as GAO recommended in May 2013. First, DOD has taken actions to control management headquarters authorized positions and funding levels across the department, including those at the combatant commands, through the budget process. For example, in a May 2017 memorandum entitled: Lifting the Hiring Freeze for Civilian Employees, the Deputy Secretary of Defense stated that components must operate within the full-time equivalent authorization and funding limits established in the fiscal year 2017 President's budget, including the Future Years Defense Program. Notably, current baselines, divestiture requirements, and hiring limitations applicable to major headquarters activities remain in effect. Major headquarters activities billet adjustments or growth was not authorized unless approved through the program review and budget process. Additionally, in the conference report accompanying the National Defense Authorization Act for Fiscal Year 2020, Congress directed the Secretary of Defense to provide a report to the defense committees by January 1, 2020 that provides a description of the headquarters staff of each geographic combatant command, as well as each sub-unified command and service component command under the geographic combatant command. According to DOD officials, as of March 2020, the Department has not completed the report and they could not provide an estimated timeframe for its completion. As part of this effort, the Secretary of Defense was also directed to submit a report by January 1, 2021 recommending the number of military and civilian personnel required in the headquarters element to execute the missions and functions of each geographic combatant command. Further, in a January 6, 2020 memorandum entitled: Department of Defense Reform Focus in 2020, the Secretary of Defense announced plans to lead a series of reviews with the combatant commands in 2020, to focus on strategic priorities, harvest opportunities to reduce costs, and realign forces and manpower in order to support National Defense Strategy priorities and rebuild readiness. This effort includes establishing a common baseline understanding of all tasks, missions, and overall resources and costs within the commands. According to the memorandum, the goal is to review all the commands in time to inform the fiscal year 2022-2026 program budget review. GAO will continue to monitor DOD's efforts to better manage the combatant command headquarters activities and personnel. Although the department has taken some positive steps, GAO continues to believe that institutionalizing a comprehensive, periodic evaluation of the combatant commands would help to ensure efficient use of resources.
GAO-13-432, Apr 26, 2013
Phone: (202) 512-4841
including 2 priority recommendations
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD partially concurred with our 2013 recommendation that decisionmakers should have insight into the full lifecycle costs of MDA's weapon systems outlined in the Ballistic Missile Defense System Accountability Report (BAR), including the military services' operations and sustainment (O&S) costs. This is especially important, as after more than a decade MDA has yet to transfer weapon systems in production and sustainment to the military services, as originally intended. Consequently, MDA is becoming responsible for an increasing amount of the costs associated with these weapon systems. DOD and Congress have expressed concerns over this situation and are exploring a path forward; however, in the mean time, determining the O&S costs can help decisionmakers fully understand the financial responsibility for these weapon systems, be it with the military services or MDA. MDA cited beginning to report aspects of this information in the BAR and also establishing joint cost estimates (JCE) for O&S with the military services for some weapon systems, both of which could potentially serve as a means of providing decisionmakers with insight into the full lifecycle costs. We have an ongoing assessment that will evaluate both of MDA's cited efforts and the extent to which these are providing decisionmakers with a comprehensive understanding of the depth and breadth of each weapon system's full lifecycle costs.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: DOD concurred with our 2013 recommendation regarding the need for MDA to stabilize its acquisition baselines, but also noted MDA's need to adjust its baselines to remain responsive to evolving requirements and threats; both of which are beyond MDA's control. Further, DOD highlighted the MDA Director's authority to make adjustments to the agency's programmatic baselines, within departmental guidelines. Our recommendation, however, is not designed to limit the Director's authority to adjust baselines or to prevent adjusting the baselines, as appropriate. Rather, our recommendation is designed to address traceability issues we have found with MDA's baselines, which are within its control. Specifically, for MDA to be able to effectively report longer-term progress of its acquisitions and provide the necessary transparency to Congress, it is critical that the agency stabilize its baselines so that once set, any revisions can be tracked over time. We have an ongoing assessment to update MDA's progress.
GAO-13-242, Apr 12, 2013
Phone: (202) 512-3841
Agency: Executive Office of the President: Office of Science and Technology Policy: U.S. Global Change Research Program
Status: Open
Comments: The Executive Office of the President did not comment on this recommendation. As of January 2020, no federal entity has identified the best available climate-related information for infrastructure planning.
Agency: Executive Office of the President: Office of Science and Technology Policy: U.S. Global Change Research Program
Status: Open
Comments: The Executive Office of the President did not comment on this recommendation. As of January 2020, no federal entity has comprehensively clarified sources of local assistance for incorporating climate-related information and analysis into infrastructure planning.
GAO-13-228, Feb 26, 2013
Phone: (202)512-3236
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: As of October 2020, the Office of Management and Budget (OMB) and the Performance Improvement Council (PIC) have taken little action to address this recommendation. In August 2017, PIC staff told us that they were working to identify examples where agencies had included representatives from outside organizations in their performance reviews, and would then disseminate promising practices based on those experiences. However, according to information shared by OMB and PIC staff in March 2019, they had not taken any additional action, nor had they identified or shared any such practices. OMB staff emphasized that while some agencies found it is useful to engage external stakeholders in their reviews, agencies generally view them as internal management meetings. OMB's July 2020 guidance continues to direct agencies to include, as appropriate, relevant personnel from outside the agency that contribute to the accomplishment of Agency Priority Goals or other priorities. However, supplementing this guidance with insights into how to do this well could help ensure that agencies can effectively bring together key players to achieve common goals. We will continue to monitor the status of actions taken to address this recommendation.
GAO-11-587, Jul 20, 2011
Phone: (202)512-9286
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: In March, 2017, IRS issued its Portfolio Investment Plan Process Description Manual for selecting and prioritizing new and ongoing operations support activities. The manual includes criteria for prioritizing selections; and provides for comparing assets against one another to create a prioritized portfolio; and ensuring executives' funding decisions are based upon the process for selecting and prioritizing activities. In March 2018, IRS updated the manual and also issued related detailed procedures. In May 2019, IRS stated that its Information Technology/Strategy and Planning group had developed a prioritization process and associated scoring criteria to help facilitate decision making for business systems modernization programs, projects, and capabilities. The agency noted that improvements were being made to the process and full implementation was anticipated for June 2019.In April 2020, IRS informed us that it had moved its target for fully implementing the recommendation to November 2020. We will continue to monitor IRS's efforts to implement the recommendation.
GAO-11-493, May 12, 2011
Phone: (202)512-5594
Agency: Congress
Status: Open
Comments: As of February 2020, we have not identified legislative action in the 114th or 115th Congress or any enacted legislation since 2011 amending section 6111 (disclosure of reportable transactions including the definition of a material advisor), section 6112 (requirement to keep lists of investors) or section 6708 (imposing the penalty for failure to maintain and provide lists to IRS).
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: As of December 2019, IRS did not plan on taking any further actions to track examination results for ATAT versus non-ATAT issues, as GAO recommended in May 2011. In July 2012, IRS told GAO that although it agreed with GAO's May 2011 recommendation, resource and capability constraints preclude it from capturing information in this way. GAO maintains that tracking examination results for ATAT versus non-ATAT issues would provide IRS management with the data needed to make informed judgments about program effectiveness and resource allocations. IRS has taken steps to check whether taxpayers file all required ATAT-related disclosure obligations. In February 2013, IRS implemented a new indicator and matching process to regularly review whether taxpayers are meeting their ATAT-related filing obligations. Additionally, IRS developed a procedure to evaluate the completeness of ATAT-related disclosure forms and follow up on incomplete forms as necessary and updated the Internal Revenue Manual to reflect these changes. Developing and implementing these new processes and procedures will provide IRS with additional information for determining whether the disclosures are made as required and are complete.
GAO-11-219, Feb 28, 2011
Phone: (206)287-4860
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
Agency: Department of Defense
Status: Open
Comments: As of July 2017, DOD officials have not implemented this recommendation. GAO considers it to be open. We will update the status of this recommendation when we receive additional information.
GAO-10-960, Sep 30, 2010
Phone: (202)512-3407
Agency: Department of Health and Human Services: Food and Drug Administration
Status: Open
Comments: In June and July 2018 FDA reported on its recent efforts to assess the effectiveness of the foreign offices' contributions to drug-safety related outcomes. Among other things, the agency developed new performance measures for these offices along with a monitoring and evaluation plan and conducted an assessment of the foreign offices to help set their objectives and ensure the right balance of personnel, skillsets, and resources. However, FDA still had to develop intermediate outcomes to link with final outcomes. In August 2020, the agency indicated that because of a reorganization and strategic planning effort for its Office of Global Policy and Strategy, it was still revising and updating its measures and its approach to evaluating impact in 2020 to align with a five-year strategic plan completed in March 2020. The agency indicated that the recommendation should remain open, and GAO will continue to monitor the implementation of this recommendation.