Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Data reliability"
GAO-20-622, Aug 10, 2020
Phone: (202) 512-2834
Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Transportation: Office of the Assistant Secretary for Research and Technology
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-126, Dec 12, 2019
Phone: (202) 512-6244
including 1 priority recommendation
Agency: Executive Office of the President: Office of Management and Budget: Office of the Director
Status: Open
Priority recommendation
Comments: OMB neither agreed nor disagreed with this recommendation and as of September 2020, the office has not provided information on its actions to implement our recommendation. To fully implement this recommendation, OMB needs to collect data on the extent to which federal agencies are using cloud services authorized outside of FedRAMP and oversee agencies' compliance with using the program. According to an OMB Associate General Counsel, the agency does not have a mechanism for enforcing agencies' compliance with its guidance on FedRAMP. However, we believe that OMB can and should hold agencies accountable for complying with its policies. By implementing this recommendation, OMB could substantially improve participation in the FedRAMP program, which is intended to standardize security requirements for federal agencies' authorizations of cloud services. We will update the status of this recommendation when OMB provides information on its corrective actions.
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of September 2020, GSA has not provided evidence to close this recommendation. We will continue to monitor the agency's progress and update the recommendation's status when GSA provides its corrective actions.
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of September 2020, GSA has not provided evidence to close this recommendation. We will continue to monitor the agency's progress and update the recommendation's status when GSA provides its corrective actions.
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of September 2020, GSA has not provided evidence to close this recommendation. We will continue to monitor the agency's progress and update the recommendation's status when GSA provides its corrective actions.
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of September 2020, GSA has not provided evidence to close this recommendation. We will continue to monitor the agency's progress and update the recommendation's status when GSA provides its corrective actions.
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of September 2020, GSA has not provided evidence to close this recommendation. We will continue to monitor the agency's progress and update the recommendation's status when GSA provides its corrective actions.
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: As of September 2020, GSA has not provided evidence to close this recommendation. We will continue to monitor the agency's progress and update the recommendation's status when GSA provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, CDC stated it has taken actions to address our recommendations, but we have not received evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when CDC provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, CDC stated it has taken actions to address our recommendations, but we have not received evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when CDC provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, CDC stated it has taken actions to address our recommendations, but we have not received evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status once CDC provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, HHS stated CMS took actions to close this recommendation, but CMS has not yet provided evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when CMS provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, HHS stated CMS took actions to close this recommendation, but CMS has not yet provided evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when CMS provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, HHS stated CMS took actions to close this recommendation, but CMS has not yet provided evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when CMS provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, HHS stated CMS took actions to close this recommendation, but CMS has not yet provided evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when CMS provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, NIH stated it is taking actions to address this recommendation, but the agency did not provide evidence of its corrective actions. NIH stated it will provide an update in December 2020. We will continue to monitor the agency's progress and update the recommendation's status when NIH provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, NIH stated it is taking actions to address this recommendation, but the agency did not provide evidence of its corrective actions. NIH stated it will provide an update in December 2020. We will continue to monitor the agency's progress and update the recommendation's status when NIH provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, NIH stated it is taking actions to address this recommendation, but the agency did not provide evidence of its corrective actions. NIH stated it will provide an update in December 2020. We will continue to monitor the agency's progress and update the recommendation's status when NIH provides its corrective actions.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: In June 2020, NIH stated it is taking actions to address this recommendation, but the agency did not provide evidence of its corrective actions. NIH stated it will provide an update in December 2020. We will continue to monitor the agency's progress and update the recommendation's status when NIH provides its corrective actions.
Agency: Environmental Protection Agency
Status: Open
Comments: In June 2020, EPA stated it is taking actions to address this recommendation, but the agency did not provide evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when EPA provides its corrective actions.
Agency: Environmental Protection Agency
Status: Open
Comments: EPA did not concur with this recommendation and as of September 2020, the agency has not provided any evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when EPA provides its corrective actions.
Agency: Environmental Protection Agency
Status: Open
Comments: In June 2020, EPA stated it is taking action to address this recommendation, but the agency did not provide evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when EPA provides its corrective actions.
Agency: Environmental Protection Agency
Status: Open
Comments: EPA did not concur with this recommendation and as of September 2020, the agency has not provided any evidence of its corrective actions. We will continue to monitor the agency's progress and update the recommendation's status when EPA provides its corrective actions.
Agency: Environmental Protection Agency
Status: Open
Comments: EPA did not concur with this recommendation and as of September 2020, the agency has not provided any additional evidence. We will continue to monitor the agency's progress and update the recommendation's status when EPA provides its corrective actions.
GAO-19-305, Mar 21, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with the recommendation and in a May 2020 update stated that it plans to address this recommendation in its FY2019 Border Security Metrics Report scheduled to be issued in the summer of 2020. We will continue to monitor DHS's ongoing efforts to do so.
Agency: Department of Homeland Security
Status: Open
Comments: In its comment letter, DHS concurred with the recommendation and requested that we consider it closed as implemented because the department already detailed some of the limitations in its fiscal year 2017 report, and plans to continue to identify known limitations and the progress made to mitigate previously identified limitations in future reports. As discussed in the report, we agree that DHS identified and disclosed limitations for some metrics in its fiscal year 2017 Border Security Metrics Report; however, we identified at least one additional limitation for 21 of the 35 metrics on which DHS reported that DHS did not disclose or about which it could have been more transparent. To address the intent of this recommendation, once DHS has implemented a process to systematically review the reliability of the data used in its report and comprehensively identified related limitations, it should disclose those limitations in its annual Border Security Metrics Report. In a May 2020 update, DHS stated that it plans to address this recommendation in its FY2019 Border Security Metrics Report scheduled to be issued in the summer of 2020. We will continue to monitor DHS's ongoing efforts to do so.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with the recommendation and in a May 2020 update stated that it plans to address this recommendation in its FY2019 Border Security Metrics Report scheduled to be issued in the summer of 2020. We will continue to monitor DHS's ongoing efforts to do so.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with the recommendation and in a May 2020 update stated that it plans to address this recommendation in its FY2019 Border Security Metrics Report scheduled to be issued in the summer of 2020. We will continue to monitor DHS's ongoing efforts to do so.
GAO-19-123, Jan 23, 2019
Phone: (202) 512-3841
Agency: Environmental Protection Agency
Status: Open
Comments: EPA concurred with our recommendation. EPA stated that during the course of our work on this report, SEMS tribal data was reviewed for quality control and corrections were made to the existing data. In addition, EPA's Office of Superfund Remediation and Technology Innovation plans to create a schedule to review tribal data in SEMS and disseminate tribal data to Superfund regional coordinators annually for their quality assurance review starting in April 2019.
Agency: Environmental Protection Agency
Status: Open
Comments: EPA concurred with our recommendation. EPA plans to issue a memo to regions that clarifies circumstances under which regions may consider tribal consultation for the Superfund program by March 2020.
Agency: Environmental Protection Agency
Status: Open
Comments: EPA concurred with our recommendation and planned four actions in response. According to EPA, it (1) issued a memorandum to all Assistant Administrators and Regional Administrators on the importance of tribal consultation in April 2019; (2) plans to issue monthly TCOTS report to Deputy Assistant Administrators and Regional Assistant Administrators on the status of consultations recorded in TCOTS; (3) developed training slides targeted to EPA's Regional Superfund staff on when and how to document consultation actions in TCOTS, presented during the annual 2019 National Association of Remedial Project Managers training in August 2019; and (4) revised a training module and draft TCOTS User Guide with particular emphasis on entering consultation information into TCOTS, with trainings scheduled in 2019.
GAO-19-56, Nov 20, 2018
Phone: (202) 512-7215
Agency: Department of Agriculture: Office of the Secretary: Food, Nutrition and Consumer Services: Food and Nutrition Service
Status: Open
Comments: FNS officials agreed with this recommendation and indicated they are taking steps towards closing it. Specifically, FNS officials said they plan to take the following actions to disseminate strategies on increasing participation among SNAP recipients referred to the SNAP E&T program: 1) update the SNAP E&T Best Practices Study to include strategies on increasing participation by December 2021; 2) publish results from Pilot Projects to Reduce Dependency and Increase Work Requirements and Work Effort Under the Supplemental Nutrition Assistance Program that include information regarding which outreach, referral, and enrollment processes are most effective by 2021; and 3) provide technical assistance through SNAP to Skills with new attention on increasing SNAP E&T participation and engagement among eligible SNAP participants. We will continue to monitor FNS's efforts to disseminate strategies through these mechanisms with a particular focus on ensuring these strategies reach both state officials and service providers.
Agency: Department of Agriculture: Office of the Secretary: Food, Nutrition and Consumer Services: Food and Nutrition Service
Status: Open
Comments: FNS generally agreed with this recommendation. They noted that they have been providing continued technical assistance to states to improve data quality and in October 2018 made updates to the SNAP E&T data report. FNS plans or has additional changes pending to the SNAP E&T data report and SNAP Quality Control guidance that it plans to use to collect improved SNAP E&T data in fiscal year 2021. In addition, FNS plans to leverage results from data and technical assistance grants upon their completion in September 2020 to disseminate best practices to help states improve outcome reporting data. We are encouraged by FNS's efforts in these areas and will evaluate the results of these actions as we continue to monitor the agency's progress in addressing this recommendation.
Agency: Department of Agriculture: Office of the Secretary: Food, Nutrition and Consumer Services: Food and Nutrition Service
Status: Open
Comments: FNS officials agreed with this recommendation. FNS officials noted that with the submission of January 2019 outcome reporting measures, the agency has a complete year of data which FNS will use to establish a baseline for each State's SNAP E&T program. However, FNS has not yet articulated how the data will be used to assess effectiveness of the programs, or provided examples of how FNS has used the data to provide feedback on the effectiveness of SNAP E&T programs. We will continue to monitor FNS's efforts to communicate to the states how the outcome data can be used to assess program effectiveness.
GAO-19-10, Oct 19, 2018
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: HHS agreed with our recommendation, noting that CMS would provide states with additional information on how to fulfill the requirement for independent encounter data audits. HHS also noted in January 2019 that CMS was developing voluntary guidance that will include information on best practices for validating encounter data. To implement this recommendation, the Administrator of CMS should inform states of the required audit scope and methodology as well as the resulting report. As of January 2020, HHS officials have not informed us of any additional actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: HHS agreed with our recommendation, noting that CMS would provide states further information on the required content of the annual assessment. In January 2019, HHS noted that CMS continues to develop guidance to states on how to fulfill the annual assessment requirement. As of January 2020, HHS officials have not informed us of any additional actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: HHS neither agreed nor disagreed with our recommendation and noted steps it has already taken to remind states of their obligation to submit timely, quality encounter data, and prioritize data quality. In January 2019, HHS identified a possible step CMS could take in the event it finds deficiencies in states' encounter data reporting that cannot be resolved through informal monitoring and discussions with state Medicaid agencies. In particular, HHS noted that CMS would issue guidance on the parameters by which the agency would impose financial penalties on states for noncompliant encounter data submissions, if necessary. In February 2020, CMS officials told us that they continue to monitor state encounter data submissions and would issue guidance to states if they identify deficiencies in the data that cannot be resolved through informal monitoring and disccussions with state Medicaid agencies. To implement this recommendation, the Administrator of CMS should provide states with this information. We will update the status of this recommendation when we receive additional information.
GAO-18-698, Sep 28, 2018
Phone: (202) 512-9110
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: In a letter dated October 15, 2018, IRS's Deputy Commissioner for Services and Enforcement stated that IRS is in the process of designing a new FBAR database solution using the FISMA-compliant Entellitrak case management system. The solution will include data fields and systemic controls to ensure the accurate recording and reporting of FBAR case information essential to the whistleblower program. As of December 2019, IRS officials said they are on track to complete this action by June 2020. When we can confirm that IRS has completed this action, we will provide updated information.
GAO-18-553, Jul 30, 2018
Phone: (202) 512-9601
including 2 priority recommendations
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In February and May 2019, DSCA informed us that it had taken some steps to implement this recommendation, including establishing an automatic interface with certain DOD components' accounting systems to provide DSCA with daily information and data on those components' actual spending of FMS administrative funds. DSCA noted that it is working toward establishing automatic interfaces for the other components that receive these funds. In October 2019, DSCA informed us that implementation is ongoing. As of August 2020, we continue to monitor DOD's ongoing actions to implement this recommendation .
Agency: Department of Defense
Status: Open
Comments: In May 2019, DSCA noted that it is undertaking an initiative to incorporate reconciliation capabilities into its oversight of components' use of FMS administrative funds. In October 2019, DSCA informed us that efforts to implement this recommendation are ongoing. As of August 2020, we continue to monitor DOD's actions to implement this recommendation .
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In October 2019, DSCA informed us that it had conducted two business process reviews for military departments in 2019. As of August 2020, we continue to monitor DSCA's ongoing actions to implement this recommendation.
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In October 2019, DSCA informed us that it planned to conduct one review for another DOD component (e.g., other than a military department) in fall 2019. In January 2019, it collaborated with other DOD components that receive FMS administrative funds to develop risk-based criteria for selecting components for periodic business process reviews . DSCA also provided updated policies and procedures for these reviews, which state that DSCA will conduct at least one review for another DOD component annually. As of August 2020, we continue to monitor DSCA's ongoing actions to implement this recommendation.
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In May 2019, DSCA provided supporting documentation to show that, as part of its annual budget review cycle, it had required DOD components to provide a list of sub-components/organizations that receive FMS administrative funds. In October 2019, DSCA provided a list of sub-components/organizations that DSCA obtained as part of the 2019 annual budget cycle. As of August 2020, we continue to monitor DSCA's actions to implement this recommendation.
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In May 2019, DSCA provided updated standard operating procedures for selecting military department organizations for reviews of their business processes for administrative funds. As of August 2020, we are reviewing the documentation provided and following up with DSCA to determine the extent to which the new procedures reflect a risk-based approach.
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In February 2019, DSCA noted that it had updated its policies and procedures to reflect that it will track action items from business process reviews every 30 days, until the action items area completed. DSCA needs to providing supporting documentation for its efforts to track action items. As of August 2020, we continue to monitor DSCA's ongoing actions to implement this recommendation .
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In February 2019, DSCA noted that it was in the process of conducting "mock" audits of DOD components' use of FMS administrative funds, and that it was undergoing efforts to ensure that a process is in place for the financial review of components' actual spending of these funds. DSCA noted that these efforts were ongoing in October 2019. As of August 2020, we continue to monitor DSCA's ongoing efforts to implement this recommendation.
Agency: Department of Defense
Status: Open
Priority recommendation
Comments: In February and May 2019, DSCA informed us that it had taken some steps to implement this recommendation, including establishing an automatic interface with certain DOD components' accounting systems to provide DSCA with daily information and data on those components' actual spending of FMS CAS funds. DSCA noted that it is working toward establishing automatic interfaces for the other components that receive these funds. In October 2019, DSCA informed us that implementation is ongoing. As of August 2020, we continue to monitor DOD's ongoing actions to implement this recommendation.
Agency: Department of Defense
Status: Open
Comments: In May 2019, DSCA noted that it is undertaking an initiative to incorporate reconciliation capabilities into its oversight of components' use of FMS CAS funds. In October 2019, DSCA informed us that efforts to implement this recommendation are ongoing. As of August 2020, we continue to monitor DOD's actions to implement this recommendation
Agency: Department of Defense: Defense Security Cooperation Agency
Status: Open
Comments: In February 2019, DSCA noted that it was in the process of conducting "mock" audits of DOD components' use of FMS CAS funds, and that it was undergoing efforts to ensure that a process is in place for the financial review of components' actual spending of these funds. As of October 2019, DSCA noted that these efforts were ongoing. As of August 2020, we continue to monitor DSCA's ongoing efforts to implement this recommendation.
GAO-18-135, Apr 19, 2018
Phone: (202) 512-7215
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security agreed with our recommendation and reported that a Commandant Instruction had been drafted, which will include a policy on the duties and requirements for recording TAP data. The Commandant Instruction is anticipated to be issued by October 31, 2018. We will consider this recommendation closed when the Commandant Instruction is officially issued.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security (DHS) agreed with our recommendation and reported that the Coast Guard, Department of Defense (DOD), and other partners collaborated to identify measurable and specific performance goals that are compliant with VOW requirements. In addition, the these goals will be measured using the DOD's TAP-IT Enterprise tracking system once it becomes fully functional to the Coast Guard by October 31, 2018. We will close this recommendation when DHS provides documentation of its measures and goals.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security agreed with our recommendation and reported that a Commandant Instruction has been drafted, which will identify the duties of personnel who administer TAP. The Commandant Instruction is anticipated to be issued by October 31, 2018. We will consider this recommendation closed when the Commandant Instruction is officially issued.
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: The Department of Homeland Security agreed with our recommendation and reported the Coast Guard expects to fully transition to DOD's TAP-IT Enterprise System by October 31, 2018, which is expected to facilitate tracking of servicemember attendance within all TAP components. The agency also stated that following the transition and release of the new Commandant Instruction, Commanding Officers will be able to monitor their compliance with TAP performance and requirements. Both these efforts are expected to be completed by October 31, 2018. We will consider this recommendation closed when the Commandant Instruction has been issued and documentation is provided of the ability to track performance information by unit.
GAO-18-101, Mar 27, 2018
Phone: (202) 512-4523
Agency: Department of Defense
Status: Open
Comments: DOD partially concurred with our recommendation to improve its cost estimating guidance by fully incorporating all 12 steps needed for developing high-quality, reliable estimates. DOD stated that it did not believe that it is suitable to fully apply all 12 steps to any construction project due to characteristics of the military construction program that DOD believes differ from those of major system or weapon acquisition programs. However, DOD also stated that it concurred with the intent and general applicability of the twelve steps to military construction and that DOD cost estimating guidance lacks specificity in several of these areas. DOD acknowledged that expanding its cost guidance to more fully incorporate these steps would benefit the military construction program, and told us that it is planning to address this by revising its cost guidance. In our report, we recognize that it may not be appropriate to fully apply all 12 steps to each construction project. For example, it may not be realistic or to the military departments' benefit to conduct a sensitivity and uncertainty analysis or develop an independent cost estimate for all the construction projects they initiate every year, especially for low-cost projects. Accordingly, we did not recommend that DOD fully apply all 12 steps to each construction project, but rather that it fully incorporate the 12 steps into the Unified Facilities Criteria so that, at least, each step is considered for each project. DOD could then choose to establish thresholds-based on, for example, the dollar values of the projects-to determine for which the 12 steps should be fully applied or other circumstances in which some steps might not be applicable. We believe DOD's planned revisions once completed will meet the general intent of our recommendation.
GAO-18-269, Mar 9, 2018
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-18-13, Oct 27, 2017
Phone: (202) 512-7141
Agency: Department of Homeland Security: United States Coast Guard
Status: Open
Comments: In October 2017, the Coast Guard concurred with our recommendation and stated that it would add new measures in future Annual Performance Reports (APRs) and explain what is measured and what is not, as appropriate. In May 2020, the Coast Guard provided GAO with its updated fiscal year 2019 APR. After reviewing the fiscal year 2019 APR, we found that the Coast Guard made revisions to the goals for the Ports, Waterways, and Coastal Security (PWCS) and Marine Environmental Protection-prevention activities (MEP) missions and added a goal for the Search and Rescue mission. However, the APR did not include additional goals or an explanation why certain aspects of mission performance are measured while others are not for the other performance goals we previously identified as not fully addressing all related mission activities. In its July 2020 update to this recommendation, the Coast Guard reported that the metrics published in the APR are measures of Coast Guard performance and not performance goals. The Coast Guard also noted that it continually evaluates the utility of its performance measures, and makes changes to individual measures, as well as its suite of measures, when doing so provides meaningful improvement. In its July 2020 update, the Coast Guard added that targets established for performance measures are intended to be realistic expectations of future performance and targets are continually evaluated and changed when current performance modify expectations. However, we continue to believe that in the absence of documentation explaining how existing performance goals address each mission, the extent to which the Coast Guard's performance goals encompass all of its mission activities is unclear. Either developing new goals to address mission activity gaps, or describing in the APR how existing goals sufficiently assess the performance of each mission could provide more meaningful information on progress in achieving Coast Guard's missions to executive branch decision makers, Congress, and the public. In order to fully implement the recommendation as intended, in instances in which performance goals do not fully address all of the respective mission activities, the Coast Guard's APR should include an explanation of the Coast Guard's rationale for why certain aspects of mission performance are measured while others are not. We will continue to follow-up on the Coast Guard's efforts to address this recommendation.
Phone: (202) 512-3841
Agency: Department of Defense: Department of the Army
Status: Open
Comments: As of September 2020, based on information provided by the Corps, the agency has reviewed approximately half of the data and hopes to review the rest of the data by the end of June 2021.
Agency: Department of Defense: Department of the Army
Status: Open
Comments: As of September 2020, the Corps is studying how data are captured in the OMBIL system to ensure the agency has a sustainable approach that can be used to collect and analyze data into the future. The Corps hopes to complete its actions on this recommendation by the end of December 2021.
GAO-17-49, Oct 27, 2016
Phone: (202) 512-2834
Agency: Department of Transportation
Status: Open
Comments: FMCSA has reviewed the methodology for its effectiveness model and identified many of the same limitations GAO discussed in its report. FMCSA also identified several approaches to address these limitations, including modifying its model to measure individual intervention types. However, as of July 2020, FMCSA had not implemented any of its proposed approaches.
Agency: Department of Transportation
Status: Open
Comments: The Federal Motor Carrier Safety Administration (FMCSA) plans to establish an inventory of effectiveness and efficiency measures and monitor performance on an ongoing basis. FMCSA is working to modify its model to measure the effectiveness of individual intervention types. However, as of July 2020, it had not implemented any of its proposed modifications.
GAO-17-15, Oct 14, 2016
Phone: (202) 512-2623
including 1 priority recommendation
Agency: Congress
Status: Open
Comments: In fiscal year 2020, the Senate passed S.4104, which included language to address the recommendation. In the context of the Do Not Pay (DNP) working system, the bill, if enacted, would authorize comparison of the Social Security Administration's (SSA) full death file with personally identifiable information reviewed through the working system and would allow redisclosure of such comparison of information to any federal or state agency authorized to use the working system. As of July 15, 2020, the House has not introduced a related bill for fiscal year 2020. Additionally, in February 2020, the administration released its President's 2021 Budget, which proposes legislation to allow the DNP Business Center full access to the SSA full death file. This proposal would include the Department of the Treasury and the SSA working together to determine the most efficient manner to make full death information available for use in preventing improper payment and fraud. We will continue to monitor congressional legislation to address this recommendation. .
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: OMB agreed with the concept of monitoring mechanisms and will continue to work with agencies to reduce improper payments and encourage agencies to establish goals to improve payment accuracy that will be monitored and evaluated by OMB. In fiscal year 2019, OMB provided us a status update on July 31, 2019, stating that Treasury does this monitoring and reports updates to OMB on a quarterly basis and that monitoring will occur in conjunction with the President's Management Agenda. In August 2020, Treasury provided us examples of reports that it provides to OMB to assist OMB with evaluating agency use of the DNP working system. We plan to meet with OMB to discuss how it uses these reports and will continue to monitor OMB's actions to address this recommendation.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: The Office of Management and Budget (OMB) agreed with the concept of ensuring that data are reliable and will consider the feasibility of a process to compare agency submissions to available sources to reasonably assure that agency-reported information on use of the Do Not Pay working system is reliable. OMB provided us a status update on July 1, 2019, stating that OMB will work with Treasury to determine feasibility of doing this review and establishing a process during fiscal year 2019. As of February 2020, OMB has not provided any new status updates for this recommendation. We will continue to monitor the agency's actions to address this recommendation.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: The Office of Management and Budget (OMB) agreed with ensuring the completeness of data and will continue to work with agencies and the Chief Financial Officer community to ensure that agency-reported information on the use of the Do Not Pay (DNP) working system is complete. In fiscal year 2019, OMB provided us a status update on July 1, 2019, stating that this recommendation was addressed in OMB's Circular A-136. Additionally, we met with OMB officials on July 31, 2019. During the meeting, OMB officials informed us that the OMB Circular A-136, Section II.4.5 (bullet 3) (dated June 28, 2019) states that "Agencies should provide a brief narrative of the reduction in improper payments that is attributable to the DNP Initiative, as applicable. See OMB Circular A-123, Appendix C, Part V for a thorough overview of the roles and responsibilities of agencies to use centralized data sources such as the Treasury Working System and other government databases to prevent improper payments." We have reviewed OMB Circular A-136 and confirmed that the circular does contain the statements above. However, we do not believe that the OMB Circular A-136 meets the intent of our recommendation. GAO issued its recommendation, in part, because GAO found that OMB guidance does not indicate whether agencies should report on all uses of the DNP working system, including those outside payment integration that the DNP working system does not track. For this reason, GAO report concluded that without complete and reliable data and clear guidance on what information agencies should report, OMB cannot effectively monitor and evaluate the use of the DNP working system. Therefore, we do not believe that the OMB Circular A-136 sufficiently clarifies whether agencies should report on their uses of all of the functionalities of the DNP working system in their agency financial reports. As of February 2020, OMB has not provided any new status updates for this recommendation. We will continue to monitor OMB's actions to address this recommendation.
GAO-17-127, Oct 7, 2016
Phone: (202) 512-2700
including 2 priority recommendations
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: OPM agreed with the recommendation. In December 2018, OPM told us it will establish a plan to make payroll data available through analytical tools such as FedScope no later than the fourth quarter of fiscal year 2019. To fully implement the recommendation, OPM will need to improve the availability of payroll data-either from the existing EHRI system or the new employee digital record-by ensuring the data are prepared and made available for analytics research.
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: OPM agreed with the recommendation. In December 2018, OPM reported that it plans to begin follow-up efforts with agencies and shared service providers on payroll data errors and anomalies and to notify data providers of problems. To fully implement the recommendation, OPM will need to follow up with shared services centers and agencies regarding issues identified with the payroll data they submit to EHRI. These steps will help ensure the quality of historical and current payroll data. They will also ensure that system detected errors are resolved and do not compound over time.
Agency: Office of Personnel Management
Status: Open
Comments: OPM concurred with our recommendation, but has not yet developed a plan for integrating payroll into the larger suite of EHRI databases.
Agency: Office of Personnel Management
Status: Open
Comments: While OPM concurred with our recommendation, the agency has not evaluated or implemented, for Payroll data, the control activities and edit checks that are currently used to support the reliability of the other EHRI datasets.
GAO-16-700, Sep 7, 2016
Phone: (202) 512-7114
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In September 2016, GAO recommended that CMS improve the accessibility and reliability of SNF expenditure data, thereby making it easier for public stakeholders to locate and use the data. The agency concurred with this recommendation in 2016 and stated that it would review the feasibility of increasing the accessibility of this data. However, in August 2017, HHS told GAO that it now believes that the cost of implementing this recommendation would outweigh its benefits. HHS confirmed in July 2019 that its position on this recommendation has not changed. GAO continues to hold that data on SNFs' relative expenditures should be readily accessible to the public to ensure transparency in SNF expenditures.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: In September 2016, GAO recommended that CMS take steps to ensure the accuracy and completeness of SNF expenditure data. However, the agency did not concur with this recommendation. HHS reported in 2016 that the amount of time and resources to verify the accuracy and completeness of SNF expenditure data could be substantial, without assurance of benefit to the agency and the public. However, during the course of our work, GAO found that CMS uses this expenditure data to update overall SNF payment rates, in addition to more general purposes. GAO continues to believe that CMS should take steps to ensure reliable expenditure data are accurate and complete. As of July 2019, the agency continues to non-concur with this recommendation.
GAO-16-768, Aug 24, 2016
Phone: (202) 512-3149
including 1 priority recommendation
Agency: Department of State
Status: Open
Priority recommendation
Comments: As of May 2020, State had taken some steps to coordinate with OMB and USAID to improve the quality of data reported for ForeignAssistance.gov. Notably, in May 2020, State and USAID submitted a joint report to Congress outlining a plan to consolidate the two federal websites reporting foreign assistance spending--ForeignAssistance.gov (managed by State) and explorer.usaid.gov (managed by USAID). As part of the plan, State and USAID will establish a joint data governance structure to reduce discrepancies in data, bolster the capacity of agencies to submit data, and ensure the accuracy and quality of data. Once the governance structure is finalized, they will send a copy to GAO. GAO will then review this information to assess if it sufficiently addresses GAO's recommendation.
GAO-12-54, Feb 24, 2012
Phone: (202)512-2757
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In March 2020, OMB staff reported that Federal Committee on Statistical Methodology has been developing two new products, featured in the Federal Data Strategy 2020 Action Plan, that they believe will be responsive to this recommendation when completed. They are (1) an update to Statistical Working Paper 22 on statistical disclosure limitation methodology, and (2) guidance on measuring and reporting data quality.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: In March 2020, OMB staff reported that Federal Committee on Statistical Methodology has been developing two new products, featured in the Federal Data Strategy 2020 Action Plan, that they believe will be responsive to this recommendation when completed. They are (1) an update to Statistical Working Paper 22 on statistical disclosure limitation methodology, and (2) guidance on measuring and reporting data quality.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: OMB staff reported that because it publishes cost and burden information in Federal Register notices, PRA statements, and on RegInfo.gov, the public is able to identify discrepancies and bring them to OMB's attention. We believe that the responsibility to identify these discrepancies should belong to OMB and not the public.