Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Civil rights"
GAO-20-345, Apr 21, 2020
Phone: (617) 788-0580
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: Education agreed with this recommendation stated that it would determine the best means to implement it. We will monitor the progress of their efforts.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: Education agreed with this recommendation stated that it would determine the best means to implement it. We will monitor the progress of their efforts.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: Education agreed with this recommendation stated that it would determine the best means to implement it. We will monitor the progress of their efforts.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: Education agreed with this recommendation stated that it would determine the best means to implement it. We will monitor the progress of their efforts.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: Education agreed with this recommendation stated that it would determine the best means to implement it. We will monitor the progress of their efforts.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: Education agreed with this recommendation stated that it would determine the best means to implement it. We will monitor the progress of their efforts.
GAO-20-187, Mar 19, 2020
Phone: (202) 512-6888
Agency: Department of Agriculture
Status: Open
Comments: USDA agreed with the recommendation. In its March 2020 formal comment letter, the department stated that it will ensure promising practices information is posted to websites for the Office of the Assistant Secretary for Civil Rights (OASCR) and the National Institute of Food and Agriculture. Additionally, a notice will be sent to universities to ensure they are aware the information is available, along with specifics regarding access to the same.
Agency: Department of Energy: Office of the Secretary
Status: Open
Comments: DOE agreed with the recommendation. In its February 2020 formal comment letter, the department stated that the Office of Civil Rights and Diversity (OCRD) has identified promising practices on an ongoing basis in its Title IX compliance review reports. OCRD will develop and publicize a promising practices guide on its website for reference by university grantees. The estimated completion date is June 1, 2020. GAO will review this action once it receives documentation from DOE.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: HHS agreed with the recommendation. In its February 2020 formal comment letter, the department stated the Office for Civil Rights will incorporate effective practices from materials posted on its website and external sources in a stand-alone list of effective practices to help universities comply with Title IX. The Office for Civil Rights will also draw from its Title IX enforcement work to update the effective practices list on an ongoing basis.
Agency: Department of Energy: Office of the Secretary
Status: Open
Comments: DOE agreed with the recommendation. In its February 2020 formal comment letter, the department stated that the Office of Civil Rights and Diversity (OCRD) has developed a draft outline of complaint procedures. OCRD is benchmarking these procedures against NASA and NSF external civil rights complaint procedures. OCRD will finalize and publish Title IX complaint procedures, consistent with the Department of Justice's regulations. The estimated completion date is October 31, 2020.
Agency: Department of Agriculture
Status: Open
Comments: USDA agreed with the recommendation to finalize and publish Title IX complaint procedures. According to the department's March 2020 formal comment letter, USDA's Departmental Regulation (DR) 4330-002, Nondiscrimination in Program and Activities Receiving Federal Financial Assistance from USDA, addresses processing Title IX administrative complaints filed with the Department in any program or activity receiving financial assistance from USDA. The Departmental Regulation (DR) 4330-002 was revised in 2019 and is currently in the clearance process for publication.
Agency: Department of Agriculture
Status: Open
Comments: USDA agreed with this recommendation. According to the department's March 2020 formal comment letter, USDA's Office of the Assistant Secretary for Civil Rights (OASCR) will add language on its website to make clear recipients of USDA-funded grants are included in the definition of a customer and, as such, may file Title IX complaints through OASCR. Additionally, the requested information will be added to the Frequently Asked Questions section on OASCR' s website.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: HHS agreed with the recommendation. In its February 2020 formal comment letter, the department stated that outside of the Title IX enforcement process, the Office for Civil Rights updated its sex discrimination web pages to inform persons on how to file complaints of discrimination directly to the Office for Civil Rights, including complaints of sexual harassment. The Office for Civil Rights has also incorporated information about Title IX rights and obligations in outreach material used on university campuses, including information addressing sexual harassment.
Agency: Department of Energy: Office of the Secretary
Status: Open
Comments: DOE agreed with the recommendation. In its February 2020 formal comment letter, the department stated that the Office of Civil Rights and Diversity (OCRD) will evaluate the feasibility of receiving and reviewing concerns of discrimination, including sexual harassment, outside of the Title IX complaint process described in DOE's Title IX regulations, as well as communicating this option to individuals on DOE funded grants. The estimated completion date is December 31, 2020.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with the recommendation. According to the agency's February 2020 formal comment letter, NASA plans to assess the feasibility of receiving and reviewing concerns of sex discrimination and harassment and communicating to individuals on agency-funded grants the option to notify the agency of these concerns. In conducting the feasibility assessment, NASA will benchmark with agencies that currently have the capability to receive and review concerns of sex discrimination, including sexual harassment. NASA will also examine internal resources to ensure successful implementation. NASA estimates completion by September 20, 2020.
Agency: Department of Agriculture
Status: Open
Comments: USDA agreed with this recommendation. According to the department's March 2020 formal comment letter, USDA is to direct the Office of the Assistant Secretary for Civil Rights (OASCR) to assess the feasibility of receiving and reviewing concerns of sex discrimination (including sexual harassment) and including language in agency-funded grants on the option to notify the agency of harassment issues outside of the Title IX complaint process. The Office of the Mission Area Liaison within OASCR will assess the feasibility of creating a tracking system to capture inquiries and concerns outside of the Title IX complaint process. If feasible, the system will serve as a risk assessment tool to identify issues, potential violations, trends, risks, and areas prime for focused compliance review, according to USDA's formal comment letter.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: HHS agreed with the recommendation. In its February 2020 formal comment letter, the department stated that the Office for Civil Rights and NIH will review the current procedure for sharing information, and development and implement (as necessary) formal procedures for sharing relevant information about Title IX and sexual harassment concerns. Furthermore, an action plan to address the recommendation will be provided in the department's 180-day letter response to Congress.
Agency: Department of Energy: Office of the Secretary
Status: Open
Comments: DOE agreed with the recommendation. In its February 2020 formal comment letter, the department stated that the Office of Civil Rights and Diversity will conduct research into best practices for harassment prevention efforts for university grantees and benchmark with other federal agencies. The estimated completion date for establishment of goals is January 31, 2021 and the estimated completion date for establishment of an overall plan is August 31, 2021.
Agency: Department of Health and Human Services: Office of the Secretary
Status: Open
Comments: HHS agreed with the recommendation. In its February 2020 formal comment letter, the department stated that NIH has created goals for all NIH grantee sexual harassment prevention efforts, as noted in GAO's report. NIH will develop a plan to assess progress towards achieving those goals, including methods to regularly monitor and evaluate policies and communication methods. To the extent Title IX enforcement and outreach efforts may prevent sexual harassment, the Office for Civil Rights will develop a plan for leveraging enforcement efforts and outreach communications to help HHS grantees implement prevention efforts. HHS will submit an action plan that fully address department efforts regarding this recommendation in its 180-day letter response to Congress.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA agreed with the recommendation. According to the agency's February 2020 formal comment letter, NASA accepts its responsibility to establish policies and communication mechanisms to help university grantees to prevent sexual harassment, and the agency is committed to ongoing monitoring and evaluation of these efforts. At the same time, NASA judges that the most effective way to discharge these responsibilities is to adopt the approach now being developed by the National Science and Technology Council. NASA will establish goals, plans, and methods pursuant to this recommendation by adopting the policies and approaches developed through the interagency process. The estimated completion is to be determined based on timelines and milestones established by the Office of Science and Technology Policy's Safe and Inclusive Research Environments Subcommittee Subcommittee.
Agency: National Science Foundation
Status: Open
Comments: NSF agreed with the recommendation. According to the agency's February 2020 formal comment letter, NSF is embarking on an assessment process to improve its policies and practices continually in order to achieve the goal of safe and inclusive research environments.
Agency: Department of Agriculture
Status: Open
Comments: USDA agreed with this recommendation. According to the department's March 2020 formal comment letter, USDA will consider developing language to include in university grantees' terms and conditions regarding allegations of sexual harassment. Additionally, the Office of the Assistant Secretary for Civil Rights (OASCR) will reach out to other agencies within the Title IX Quarterly Working Group to assess best practices for monitoring and evaluating sexual harassment prevention policies and communication mechanisms. Finally, USDA will increase its communication with university grantees and increase oversight through compliance reviews.
Agency: Department of Justice: Office of the Assistant Attorney General for Administration
Status: Open
Comments: DOJ generally agreed with the recommendation. According to the department's February 2020 formal comment letter, the Civil Rights Division (CRT) is prepared to delineate agencies' roles and responsibilities within the Quarterly Title IX STEM Discussion Group and is willing to develop an enhanced process for evaluating, monitoring, and reporting on the group's collaborations in enforcing Title IX that is achievable within DOJ's current resource allocation, or if more resources become available.
GAO-20-125, Feb 12, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS is evaluating case management software to track this information and plans to pursue funding for this effort in fiscal year 2021.This action, if fully implemented, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS had established a team to develop a plan for assessing workforce health and wellness issues. Adopting and implementing a plan that assesses the health and fitness of the FAMS workforce as a whole, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS will begin tracking air marshals' actual hours and examine the extent to which air marshals' actual and scheduled hours vary. This information could be helpful, for example, in assessing air marshals' schedule predictability. However, to address the intent of this recommendation, FAMS would need to monitor the extent that air marshals' actual work and rest hours are consistent with FAMS's scheduling guidelines. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: Transportation Security Administration: Office of Law Enforcement - Federal Air Marshal Service
Status: Open
Comments: DHS concurred with this recommendation and in January 2020, DHS officials stated that FAMS plans to review the goals of its 2012 action plan and develop steps to strengthen efforts to prevent discrimination. These actions, if fully implemented, should address the intent of the recommendation. When we confirm what actions DHS has taken in response to this recommendation, we will provide updated information.
GAO-20-237, Jan 27, 2020
Phone: (202)512-6881
Agency: Department of State
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-6, Oct 25, 2019
Phone: (617) 788-0534
Agency: Department of Justice
Status: Open
Comments: DOJ has taken a number of steps to address this recommendation, including creating a campus-specific brochure that highlights the Community Relations Service's (CRS) hate crimes prevention and response resources for campus stakeholders. CRS is also in the process of developing a comprehensive guide with best practices for and tools to aid in the planning and implementation of Campus SPIRIT programs and a "spotlight" article for the Department's hate crimes website. DOJ noted that the Office of Community Oriented Policing Services (COPS) is developing hate crimes-specific training curriculum to provide technical assistance to law enforcement agencies, including those on campus. These are important steps to implement this recommendation, but because these resources are currently under development, this recommendation remains open.
Agency: Department of Justice
Status: Open
Comments: DOJ outlined steps it will take to work with campus-based law enforcement organizations such as the International Association of Campus Law Enforcement Administrators, the International Association of Chiefs of Police's University and College Police Section, and the National Association of Student Affairs Professionals. This includes participating in a conference in June 2020 and contacting the groups to increase awareness of its hate crimes website. GAO has requested documentation to demonstrate this outreach has occurred.
GAO-19-543, Sep 16, 2019
Phone: (202) 512-3841
Agency: Department of Commerce
Status: Open
Comments: The department did not provide comments on our report or recommendation. We will continue to review the department's actions and provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition and Sustainment: Office of the Assistant Secretary of Defense for Sustainment
Status: Open
Comments: In its comments on our report, the department agreed with this recommendation. We will continue to review the department's actions and provide updated information.
Agency: Department of Education
Status: Open
Comments: In its comments on our report, Education stated that we did not sufficiently account for the limitations on its legal authority to carry out environmental justice activities. Education also stated that it does not believe this is the most appropriate course of action for the department or an efficient use of resources. We believe that Education can develop a strategic plan within its existing authorities. We will continue to review the department's actions to implement the recommendation.
Agency: Department of Homeland Security
Status: Open
Comments: In comments on our report, the department agreed with this recommendation. We will continue to review the department's actions and update this information.
Agency: Department of Housing and Urban Development
Status: Open
Comments: In comments on our report, the department neither agreed nor disagreed with this recommendation. We will continue to review the department's actions and update this information.
Agency: Department of Justice
Status: Open
Comments: In April 2020, the department agreed to review its environmental justice strategy and to revise it if needed. It also stated that as part of that review, it will consider any guidance issued by the Interagency Working Group on Environmental Justice (EJ IWG) concerning what agencies should include in environmental justice strategic plans. The department stated that it anticipated receiving such guidance by the end of 2020. We will continue to review the department's actions and update this information.
Agency: Department of Labor
Status: Open
Comments: In November 2019, the department stated that its role is tangential to achieving environmental justice goals, but it is committed to integrating environmental justice into its responsibilities to protect workers. It stated that it has no plans at this time to update its environmental strategic plan. We agree that Labor should develop an environmental plan that contains goals consistent with its mission and authorities. We will continue to review its actions to implement our recommendation.
Agency: Small Business Administration
Status: Open
Comments: In its comments on our report, the agency agreed with our recommendation. We will continue to review the agency's actions to update its progress in implementing the recommendation.
Agency: Department of Veterans Affairs
Status: Open
Comments: In April 2020, the department committed to updating its environmental justice strategic plan. It said that it will update its strategic plan pending the Environmental Protection Agency's (EPA) guidance on what agencies should include in their plans. It also set a goal of completing the update within 6 months of EPA's issuance of guidance. We will continue to review the department's actions and update this information.
Agency: Department of Agriculture
Status: Open
Comments: In comments on our report, USDA agreed with our recommendation. We will continue to review the department's actions and provide updated information.
Agency: Department of Commerce
Status: Open
Comments: The department did not provide comments on our report or recommendation. We will continue to review the department's actions and provide updated information.
Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition and Sustainment: Office of the Assistant Secretary of Defense for Sustainment
Status: Open
Comments: In its comments on our report, the Department of Defense (DOD) disagreed with this recommendation. First, DOD stated that it had achieved the intent of Executive Order 12898 by including environmental justice considerations in its decision-making processes, primarily by using the environmental review process. Second, the department stated that it is bound by its mission with limited opportunities to change where the department operates. DOD stated that these reasons make it a significant challenge for the department to meet our recommendation and therefore does not see a tangible benefit to additional reporting. As we stated in our report, DOD would be reporting on goals that it set within its mission and authorities. We will continue to review DOD's actions to carry out this recommendation.
Agency: Department of Education
Status: Open
Comments: In its comments on our report, Education stated that we did not sufficiently account for the limitations on its legal authority to carry out environmental justice activities. Education also stated that it does not believe this recommendation is the most appropriate course of action for the department or an efficient use of resources. We believe that Education can develop a strategic plan within its existing authorities, and then it should report its progress on these activities annually. We will continue to review the department's actions to implement the recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: In comments on our report, the department agreed with this recommendation. We will continue to review the department's actions and provide updated information.
Agency: Department of Energy
Status: Open
Comments: In January 2020, Department of Energy officials stated that they had issued progress reports for fiscal years 2017 and 2018 and would issue progress reports annually after this point. We will review the department's reports in upcoming years to determine that it has carried out this recommendation.
Agency: Department of Housing and Urban Development
Status: Open
Comments: In comments on our report, the department agreed with this recommendation. We will continue to review the department's actions and update this information.
Agency: Department of the Interior
Status: Open
Comments: In its comments on our report, the department agreed with our recommendation. We will continue to review the department's actions and update this information.
Agency: Department of Labor
Status: Open
Comments: In November 2019, the department stated that its role is tangential to achieving environmental justice goals and therefore it has no real chance to update its progress reports. We agree that Labor should develop an environmental strategic plan containing goals consistent with its mission and authorities. It can develop progress reports annually related to these goals. We will continue to review its actions to implement our recommendation and update this information.
Agency: Department of Transportation
Status: Open
Comments: In February 2020, the department stated that it partially agreed with this recommendation. It stated that it would update its progress reports as needed. As we stated in our report, leading practices for performance management indicate that annual performance reporting helps an agency to keep track of and achieve its goals. We will continue to review the department's actions and update this information.
Agency: Department of Veterans Affairs
Status: Open
Comments: In April 2020, the department committed to issuing annual progress reports. The department also stated that it will use EPA or Interagency Working Group (IWG) guidance on methods agencies could use to assess progress towards their environmental justice goals. It stated that it would begin issuing progress reports following issuance of such guidance and per reporting schedule established by the Environmental Justice IWG. We will continue to review the department's actions and update this information.
Agency: Environmental Protection Agency
Status: Open
Comments: In its comments on our report, EPA agreed with this recommendation. We will continue to review the agency's actions and update this information.
Agency: Environmental Protection Agency
Status: Open
Comments: In its comments on our report, EPA agreed with this recommendation. We will continue to review the agency's actions to update its progress in implementing this recommendation.
Agency: Environmental Protection Agency
Status: Open
Comments: In its comments on our report, EPA disagreed with this recommendation, but also stated that it would lead efforts to update the working group's fiscal year 2016-2018 Framework for Collaboration to include guidance for strategic plans, tracking progress toward goals, and defining alignment with the executive order. We believe that if the agency carries out these actions, it will meet the intent of the recommendation. We will continue to review the agency's actions to update its progress in implementing the recommendation.
Agency: Environmental Protection Agency
Status: Open
Comments: In its comments on our report, EPA disagreed with this recommendation and stated that it should be combined with the recommendation to update the Environmental Justice working group's strategic documents. We believe the agency misunderstood the recommendation. As we stated in the report, we believe that the MOU needs to be updated to address the matter of participation by the members who signed it but do not participate. We will continue to review the agency's actions to update its progress in implementing this recommendation.
GAO-19-551R, Jun 18, 2019
Phone: (617) 788-0580
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: The Department of Education agreed with this recommendation, but in its initial comments said that it was too late to send such a reminder for the 2017-18 data collection because 94 percent of districts had already submitted their data. Education agreed to feature the instructions more prominently on the website and consider other changes, such as targeted communications and changes in the placement of the instructions for the 2019-20 collection. However, in August 2019 Education emailed districts that had reported zero incidents for the 2017-18 school year and told them to review their data and submit corrections if necessary. It also sent separate emails to all districts that clarified and reminded districts when to report zero and when to leave cells blank. For the next CRDC survey, covering the 2019-20 school year, Education said that it was proposing changes to the survey, including featuring instructions and technical assistance more prominently on the online form. We will continue to monitor Education's efforts to implement this recommendation.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: The Department of Education agreed with this recommendation. Education stated that it had taken steps to more closely scrutinize action plans for the 2017-18 data collection, including directly communicating with districts about their action plans and scheduling calls with any district that requests similar or repetitious action plans over the course of two or more collections. In December 2019, Education stated that for future collections, it would contact each district with an approved action plan before the start of each new collection and reconfirm that the district will take the needed steps to collect and report the data. Moreover, Education is studying ways to augment the online submission system to send automated reminders regarding data elements covered by action plans. We will continue to monitor Education's efforts to implement this recommendation.
Agency: Department of Education: Office for Civil Rights
Status: Open
Comments: The Department of Education initially disagreed with this recommendation, but subsequently said that for the 2015-16 data collection, it would amend the data notes to ensure the public is aware of potential changes by prominently displaying the data notes and clearly delineating the data flaws on its website. We will continue to monitor Education's efforts to implement this recommendation.
GAO-16-168, Mar 15, 2016
Phone: (202) 512-3841
Agency: Department of Agriculture
Status: Open
Comments: As of June 2020, GAO is working with the agency to determine what actions the agency has taken related to this recommendation.
Agency: Department of Agriculture
Status: Open
Comments: As of June 2020, GAO is working with the agency to determine what actions the agency has taken related to this recommendation.
Agency: Department of Agriculture
Status: Open
Comments: As of June 2020, GAO is working with the agency to determine what actions the agency has taken related to this recommendation.
Agency: Department of Agriculture
Status: Open
Comments: As of June 2020, GAO is working with the agency to determine what actions the agency has taken related to this recommendation.
Agency: Department of Agriculture
Status: Open
Comments: As of June 2020, GAO is working with the agency to determine what actions the agency has taken related to this recommendation.
Agency: Department of Agriculture
Status: Open
Comments: As of June 2020, GAO is working with the agency to determine what actions the agency has taken related to this recommendation.