Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Chief financial officers"
GAO-21-29, Oct 8, 2020
Phone: (202) 512-6806
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-566, Aug 6, 2020
Phone: (202) 512-3406
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language to clarify the duties and responsibilities of the CFO, including the formulation and financial execution of the budget, planning and performance, risk management, internal control, financial systems, and accounting. We will continue to monitor the status of this bill.
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language to specify that the deputy CFO shall assist the agency CFO in the performance of each of the duties of the agency CFO. We will continue to monitor the status of this bill.
a. The plan should include actions for improving financial management systems, strengthening the federal financial management workforce, and better linking performance and cost information for decision-making.
b. The plan should be developed in consultation with the CFO Council, the Chief Information Officers Council, the Chief Data Officer Council, the Chief Acquisition Officers Council, CIGIE, GAO, and other appropriate financial management experts. (Matter for Consideration 3)
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language that calls for a government-wide 4-year financial management plan and an annual financial management status report. The plan is to address actions for improving financial management systems, strengthening the federal financial management workforce, and better linking performance and cost information for decision-making. The plan is to be developed in consultation with the CFO Council, the Chief Information Officers Council, the Chief Data Officer Council, the Chief Acquisition Officers Council, CIGIE, GAO, and other appropriate financial management experts. We will continue to monitor the status of this bill.
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language that calls for the CFO of each CFO Act agency to prepare, in consultation with financial management and other appropriate experts, an agency plan to implement the 4-year financial management plan prepared by the Director of the Office of Management and Budget and to achieve and sustain effective financial management in the agency. We will continue to monitor the status of this bill.
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language that calls for the Director of OMB to prepare comprehensive financial management performance-based metrics, which are to be used to evaluate the financial management performance of executive agencies. These metrics are to be included in the government-wide and agency-level financial management plans, and agencies' performance against the metrics are to be reported in annual financial management status reports. We will continue to monitor the status of this bill.
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language that calls for the head of each CFO Act agency to identify key financial management information needed for effective financial management decision-making. We will continue to monitor the status of this bill.
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language that calls for the head of each CFO Act agency to annually assess and separately report on the effectiveness of internal controls of the agency over financial reporting and other key financial management information. We will continue to monitor the status of this bill.
Agency: Congress
Status: Open
Comments: A bill (S. 3287) introduced in February 2020 proposed changes to the CFO Act. Among the proposed changes was language that calls for the financial statement auditors of each CFO Act agency to report on their evaluation of internal control over financial reporting and other key financial management information. We will continue to monitor the status of this bill.
GAO-20-592, Jul 22, 2020
Phone: (202) 512-2717
Agency: Office of Personnel Management
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-44, Dec 13, 2019
Phone: (202) 512-6806
including 2 priority recommendations
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Comments: Awaiting 180-day letter.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Comments: Awaiting 180-day letter.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Comments: Awaiting 180-day letter.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Comments: Awaiting 180-day letter.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Priority recommendation
Comments: We added this recommendation as a priority in our OMB priority recommendation letter in April 2020. We recommended that OMB clarify for agencies how different definitions of a "program" relate to each other in OMB guidance. Clarifying the definitions could help agencies and OMB increase transparency and identify synergies across related laws, such as GPRAMA and the Program Management Improvement Accountability Act of 2016.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Priority recommendation
Comments: We added this recommendation as a priority in our OMB priority recommendation letter in April 2020. OMB should convene trilateral meetings between OMB, relevant agencies, and us for addressing all areas on our High Risk List during each two-year high-risk cycle. Doing so would better position OMB to enhance the leadership commitment needed to make greater progress on high-risk areas. Meetings with senior OMB and agency officials on individual high-risk areas have proven in the past to be helpful to making progress. These meetings would also help OMB meet statutory requirements to conduct portfolio reviews of programs on GAO's high-risk list.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Comments: Awaiting 180-day letter.
Agency: Executive Office of the President: Office of Management and Budget: Deputy Director for Management
Status: Open
Comments: Awaiting 180-day letter.
GAO-20-130, Dec 10, 2019
Phone: (202) 512-2834
Agency: General Services Administration: Office of the Administrator
Status: Open
Comments: GSA concurred with this recommendation and has developed an action plan to implement it. In January 2020, GSA officials told us that GSA will change the method for calculating the average cost per square foot performance measure by now using the actual rent agencies paid to GSA in the calculation. GSA officials also stated that GSA will post this information annually to performance.gov. We will continue to monitor GSA's implementation of these efforts.
GAO-20-75, Nov 8, 2019
Phone: (202) 512-6806
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-129, Oct 30, 2019
Phone: (202)512-4456
including 1 priority recommendation
Agency: Department of Agriculture
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Education
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Energy
Status: Open
Comments: In July 2020, the department reported actions it had taken to fully implement the activities associated with assessing competencies and needs regularly; assessing gaps in competencies and staffing; monitoring the agency's progress in addressing competency and staffing gaps; and reporting to agency leadership on progress in addressing competency and staffing gaps. The department also reported actions it had taken to address the remaining four activities and provided estimated time frames for fully implementing them. As of August 2020, we were following up with the department to obtain supporting documentation for the activities it claimed it had fully implemented and status updates for the remaining activities.
Agency: Department of Homeland Security
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Housing and Urban Development
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Interior
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Justice
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Labor
Status: Open
Comments: In December 2019, Labor officials provided additional documentation on actions taken to address the recommendation. We plan to review the documentation, and when we confirm what actions the agency has taken, we will provide updated information.
Agency: Department of State
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Veterans Affairs
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Environmental Protection Agency
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: General Services Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: National Science Foundation
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Nuclear Regulatory Commission
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: In December 2019, OPM stated that it had partnered with the General Services Administration's IT Modernization Center of Excellence to assess the current state of its IT workforce planning activities, but had not yet implemented any of the eight key planning activities we recommended. We will continue to monitor OPM's efforts to implement the recommendation.
Agency: Small Business Administration
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Social Security Administration
Status: Open
Comments: In November 2019, Social Security Administration officials provided the agency's recently issued IT workforce strategy for fiscal year 2019 to fiscal year 2022. We plan to review the strategy, and when we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: United States Agency for International Development
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-19-545, Jul 26, 2019
Phone: (202) 512-6244
including 1 priority recommendation
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: In January 2020, OMB officials stated that they have incorporated agency feedback for enhancing the CyberStat program into an updated concept of operations document that is currently in draft. To consider this recommendation fully implemented, OMB needs to provide us with an updated concept of operations document for the CyberStat program, and demonstrate the expansion of CyberStat review meetings to agencies that require additional assistance due to persistent information security deficiencies. As of September 2020, OMB has not provided sufficient evidence to close this recommendation.
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: As of September 2020, we were still waiting to receive OMB's 180-day letter detailing the actions it plans to take to address the recommendation.
GAO-19-384, Jul 25, 2019
Phone: (202) 512-9342
including 25 priority recommendations
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Comments: The Office of Management and Budget did not say whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once OMB has provided information, we plan to verify whether implementation has occurred.
Agency: Department of Agriculture
Status: Open
Priority recommendation
Comments: The Department of Agriculture did not state whether or not it concurred with this recommendation. As of February 2020, the department stated that it is developing a Risk Management Framework implementation plan, which is to include a comprehensive Cybersecurity Strategy. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Agriculture
Status: Open
Comments: The Department of Agriculture did not state whether or not it concurred with this recommendation. As of February 2020, the department stated that it is developing a Risk Management Framework implementation plan which will include updates to USDA's process guide to ensure informed security control tailoring and updates to USDA's Plan of Actions and Milestones (POA&M) Standard Operation Procedure to inform prioritized POA&M mitigation strategies, through a consistent and repeatable security risk assessment process. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Agriculture
Status: Open
Priority recommendation
Comments: The Department of Agriculture did not state whether or not it concurred with this recommendation. As of February 2020, the department stated that it plans to establish a governance framework for USDA Enterprise Risk Management (ERM), which will provide a platform to increase coordination between stakeholders within the cybersecurity and enterprise risk management functions. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Commerce
Status: Open
Comments: The Department of Commerce did not state whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to planned actions for this recommendation. Once the department states that it has taken action, we plan to verify whether implementation has occurred.
Agency: Department of Commerce
Status: Open
Priority recommendation
Comments: The Department of Commerce did not state whether or not it concurred with this recommendation. As of February 2020, the department stated that its intends to evaluate whether there are any gaps in its cybersecurity policy pertaining to the establishment of an organization-wide cybersecurity risk assessment and will establish a plan to fill in gaps as necessary. The department added that it is making strides in the implementation of a tool that can aggregate data into a dashboard for a unified visibility across the department. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Energy
Status: Open
Priority recommendation
Comments: The Department of Energy concurred with this recommendation. As of January 2020, the department stated that it was developing a department-wide risk management plan, to include a risk management strategy, and this would be completed by May 31, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Health and Human Services
Status: Open
Priority recommendation
Comments: The Department of Health and Human Services concurred with this recommendation. As of January 2020, HHS stated that it is drafting a cybersecurity risk management memo that will detail its risk management strategy, including how the department will assess, respond to, and monitor risk. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Health and Human Services
Status: Open
Comments: The Department of Health and Human Services partially concurred with this recommendation. As of January 2020, HHS stated that it is in the process of updating its policies to address the missing elements and plans to finalize the revisions by March 2021. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Health and Human Services
Status: Open
Priority recommendation
Comments: The Department of Health and Human Services concurred with this recommendation. As of January 2020, HHS stated that it is drafting a cybersecurity risk management memo and capability model that will include a process for an organization-wide assessment of cybersecurity risk. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: The Department of Homeland Security concurred with this recommendation. As of January 2020, the department stated that it was in the process of developing an enterprise-wide Cybersecurity Risk Management Strategy that will define cybersecurity risk tolerance thresholds and promote inclusion of cybersecurity risk management into the Department's overall risk management capabilities. The estimated completion date for this effort is July 31, 2020. Once the department states that it has taken action, we plan to verify whether implementation has occurred.
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: The Department of Homeland Security concurred with this recommendation. As of January 2020, the department stated that, once developed, its Cybersecurity Risk Management Strategy will incorporate clarifications of the cybersecurity risk executive's role and will be coordinated with the DHS Office of the Chief Financial Officer, other offices within the DHS Management Directorate, and Department Components, as appropriate. The department estimated completing this effort by July 31, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Housing and Urban Development
Status: Open
Priority recommendation
Comments: The Department of Housing and Urban Development concurred with this recommendation. As of January 2020, the department said it planned to develop a cybersecurity risk management strategy that will determine how cybersecurity risks will be identified, framed, assessed, respond to, and monitored. The Department estimated completing this effort by August 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of the Interior
Status: Open
Priority recommendation
Comments: The Department of the Interior concurred with this recommendation. As of January 2020, the department stated that it cybersecurity and enterprise risk management teams would establish a process for bi-directional communication and status reporting. The Department estimated completing this effort by July 31, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Justice
Status: Open
Priority recommendation
Comments: In its comments on our draft report, the Department of Justice did not state whether it concurred with this recommendation. As of January 2020, . the department reported that it had an integrated strategy for identifying, prioritizing, assessing, responding to, monitoring, and reporting on cybersecurity risks. Once the department states that it has taken action, we plan to verify whether implementation has occurred.
Agency: Department of Justice
Status: Open
Priority recommendation
Comments: In its comments on our draft report, the Department of Justice did not state whether or not it concurred with this recommendation. As of January 2020, the department stated that it is developing an ongoing mechanism to institutionalize coordination between its cybersecurity and ERM functions in fiscal year 2020. Once the department states that it has taken action, we plan to verify whether implementation has occurred.
Agency: Department of Labor
Status: Open
Comments: The Department of Labor concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the department states that it has taken action, we plan to verify whether implementation has occurred.
Agency: Department of State
Status: Open
Comments: The Department of State concurred with this recommendation. As of January 2020, the department stated that it is actively working to update the applicable policies and procedures. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of State
Status: Open
Priority recommendation
Comments: The Department of State concurred with this recommendation. As of January 2020, the department stated that it is actively working to update the applicable policies and procedures. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Transportation
Status: Open
Priority recommendation
Comments: The Department of Transportation concurred with this recommendation. As of January 2020, the department stated that it would update its cybersecurity risk management strategy to include the identified missing elements. The Department estimated completing this effort by October 1, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Transportation
Status: Open
Comments: The Department of Transportation concurred with this recommendation. As of January 2020, the department stated that it would update it policies and procedures to require an organization-wide cybersecurity risk assessment. The Department estimated completing this effort by July 1, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of the Treasury
Status: Open
Priority recommendation
Comments: The Department of the Treasury did not state whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the department has provided information, we plan to verify whether implementation has occurred.
Agency: Department of the Treasury
Status: Open
Priority recommendation
Comments: The Department of the Treasury did not state whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the department has provided information, we plan to verify whether implementation has occurred.
Agency: Department of the Treasury
Status: Open
Comments: The Department of the Treasury did not state whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the department has provided information, we plan to verify whether implementation has occurred.
Agency: Department of Veterans Affairs
Status: Open
Priority recommendation
Comments: The Department of Veterans Affairs concurred with this recommendation. As of January 2020, the department stated that it plans to develop a comprehensive risk management strategy in accordance with its updated cybersecurity program directive and plans to finalize the strategy by June 30, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs concurred with this recommendation. As of January 2020, VA stated that it plans to incorporate this requirement into its updated policies by June 30, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Veterans Affairs
Status: Open
Priority recommendation
Comments: The Department of Veterans Affairs concurred with this recommendation. As of January 2020, VA stated that it plans to fully document its process for an organization-wide cybersecurity risk assessment by June 30, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Department of Veterans Affairs
Status: Open
Comments: The Department of Veterans Affairs concurred with this recommendation. As of January 2020, VA described efforts under way to institutionalize coordination between cybersecurity and enterprise risk management functions and stated that this coordination will be documented in detail by June 30, 2020. Once the department has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Environmental Protection Agency
Status: Open
Priority recommendation
Comments: The Environmental Protection Agency did not state whether or not it concurred with this recommendation. As of January 2020, EPA stated that its strategic plans are under review beginning in the fourth quarter of fiscal year 2020. Once the agency has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Environmental Protection Agency
Status: Open
Comments: The Environmental Protection Agency did not state whether or not it concurred with this recommendation. As of January 2020, EPA stated that it is establishing a process to review, update, and reissue its policies. Once the agency has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Environmental Protection Agency
Status: Open
Priority recommendation
Comments: The Environmental Protection Agency did not state whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the agency has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Environmental Protection Agency
Status: Open
Comments: The Environmental Protection Agency did not state whether or not it concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the agency has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: General Services Administration
Status: Open
Priority recommendation
Comments: The General Services Administration concurred with this recommendation. As of January 2020, the agency stated that it would establish a process for conducting an organization-wide cybersecurity risk assessment. The administration estimated completing this effort by June 30, 2020. Once the administration has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: National Aeronautics and Space Administration
Status: Open
Comments: NASA concurred with this recommendation. As of January 2020, the agency stated that it is working to address gaps in its cybersecurity policy. Once NASA has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: National Aeronautics and Space Administration
Status: Open
Priority recommendation
Comments: NASA concurred with this recommendation. As of January 2020, NASA stated that the agency is in the process of documenting its process for conducting an organization-wide cybersecurity risk assessment. NASA's planned completion date for this effort is September 30, 2020. Once NASA has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Nuclear Regulatory Commission
Status: Open
Comments: NRC concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the commission has provided information, we plan to verify whether implementation has occurred.
Agency: Nuclear Regulatory Commission
Status: Open
Comments: NRC concurred with this recommendation. As of January 2020, we had not received information pertaining to this recommendation. Once the commission has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Office of Personnel Management
Status: Open
Comments: OPM concurred with this recommendation. As of January 2020, OPM stated that it planned to update its policies to address the missing elements. Once OPM has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Office of Personnel Management
Status: Open
Priority recommendation
Comments: OPM concurred with this recommendation. As of January 2020, the office stated that it planned to formalize its process for an organization-wide cybersecurity assessment. Once OPM has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Small Business Administration
Status: Open
Priority recommendation
Comments: SBA concurred with this recommendation. As of January 2020, SBA stated that it intends to finalize its process for an agency-wide cybersecurity risk assessment by March 31, 2020. Once SBA has provided evidence of these actions, we plan to verify whether implementation has occurred.
Agency: Social Security Administration
Status: Open
Priority recommendation
Comments: SSA concurred with this recommendation. As of January 2020, SSA stated that it has initiated a formal process for coordination between its cybersecurity risk management and enterprise risk management teams and that this process should be fully established by the third quarter of FY 2020. Once SSA has provided evidence of these actions, we plan to verify whether implementation has occurred.
GAO-19-14, Dec 7, 2018
Phone: (202) 512-2623
including 1 priority recommendation
Agency: Executive Office of the President: Office of Management and Budget
Status: Open
Priority recommendation
Comments: The Office of Management and Budget (OMB) neither agreed or disagreed with the recommendation but stated that it had no comments. In January 2020, OMB informed us that it had no status updates to provide at this time. We will continue to monitor agency's actions to address this recommendation.
GAO-19-49, Nov 13, 2018
Phone: (202) 512-4456
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided documentation regarding its IT budget procedures. However, DOE has not yet developed procedures that explicitly require that all transactions with an IT component be included in the expenditure reporting to the CIO. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided documentation regarding its IT budget procedures. However, DOE has not yet documented procedures for ensuring the CIO is included in budget decisions for all programs with IT resources, including those within NNSA and the national laboratories. We will continue to monitor the agency's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided charters that included the CIO as a member of department-level governance boards that inform IT decisions. However, DOE has not provided charters that include the CIO as a member of component-level IT governance boards. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided IT governance board and budget procedures. However, DOE has not documented procedures by which the CIO is to work with program leadership in planning IT resources for all programs, including those within NNSA and the national laboratories. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: The department has provided IT budget procedures. However, DOE has not documented procedures by which the CIO is to review and approve all major IT investments, including those within NNSA and the national laboratories. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided IT budget procedures. However, DOE has not documented procedures for the CIO's review of IT resources that are to support major program objectives and significant increases and decreases in IT resources for department and component agency budget requests. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. The department has provided IT budget procedures. However, DOE has not developed procedures for documenting steps the CIO is to take to ensure that the IT portfolio includes appropriate estimates of all IT resources. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Energy
Status: Open
Comments: DOE agreed with our recommendation and is planning to take steps towards implementing it. Specifically, DOE plans to implement the Technology Business Management Framework by December 2021. Additionally, the department is coordinating internally to update its financial and procurement systems to better identify IT spending. DOE anticipates that its updates will allow the agency to compare actual IT spending against estimates in the portfolio. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Energy: National Nuclear Security Administration
Status: Open
Comments: NNSA agreed with this recommendation and plans to develop relevant policies and procedures by June 2020. We will continue to monitor the agency's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with this recommendation and is planning to take steps to implement it. Specifically, the agency intends to update its IT investment planning policy to include requirements for reporting expenditures that apply to all transactions with an IT component. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the agency intends to update its IT investment planning policy to amplify the CIO's role in the planning and budgeting stages for all programs with IT resources. Also, HHS intends to document procedures for ensuring that all delegated authorities are carried out. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation. The department has provided charters that included the CIO as a member of department-level governance boards that inform IT decisions. However, HHS has not provided charters that include the CIO as a member of component-level IT governance boards. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. For example, HHS plans to develop an asset management policy and introduce a pilot program to manage inventories across the agency. However, the department has not developed policies and procedures that incorporate the processes by which the program leadership are planning the IT portfolio with the CIO for existing investments greater than or equal to $20 million annually and for investments delegated to components. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the department intends to update its IT investment planning policy to amplify the CIO's role in reviewing major investments. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with this recommendation and has taken steps towards implementing it. Specifically, HHS documented procedures that require the CIO to hold annual IT investment review meetings with components to review changes in IT resources. However, HHS has not documented procedures for the CIO's role in reviewing major program objectives. We will continue to monitor the department's progress toward implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the department intends to assess and update its existing policies and procedures to document the steps the CIO is to take to review the IT portfolio for appropriate estimates of all IT resources. We will continue to monitor the department's progress toward implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the department intends to develop an IT governance policy to define the accountability of the CIO over all IT projects and establish processes detailing quality reviews and the level of rigor that should be applied by its IT governance board. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and is planning to take steps to implement it. Specifically, the agency intends to update its IT acquisition program policy and related processes. HHS also plans to document standard operating procedures for agency wide dissemination to ensure the effectiveness and efficiency of IT investment governance through transparent and repeatable procedures. We will continue to monitor the agency's progress in implementing our recommendation.
Agency: Department of Health and Human Services
Status: Open
Comments: HHS agreed with the recommendation and are planning to take steps towards implementing it. Specifically, HHS established a working group and developed a roadmap for implementing the Technology Business Management Framework by fiscal year 2022. The agency anticipates that its strategy and approach will enable HHS to, among other things, link IT portfolio data, procurement system data, and financial system data. We will continue to monitor the department's progress towards implementing our recommendation.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
Status: Open
Comments: CMS agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of Justice
Status: Open
Comments: The department agreed with the recommendation and has taken steps towards implementing it. Specifically, in October 2019, the DOJ CIO issued a memorandum requiring component CIOs to establish a process for providing IT investment information to the DOJ CIO. The component CIO's process is to either include the DOJ CIO as a member of component investment review boards or provide an alternative mechanism for obtaining the DOJ CIO's input on component IT investments. We will continue to monitor the department's progress in implementing our recommendation.
Agency: Department of Justice: Federal Bureau of Investigation
Status: Open
Comments: FBI agreed with our recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
Agency: Department of the Treasury
Status: Open
Comments: When we confirm what actions the department has taken in response to this recommendation, we will provide updated information.
GAO-18-319, Mar 22, 2018
Phone: (202) 512-2834
Agency: General Services Administration
Status: Open
Comments: As of February 2020, GSA has provided GAO with some documents that indicate steps toward addressing this recommendation. For example, the documents cover topics on workplace and space design. GSA officials said that they are working on a document that focuses on the relationship between space planning and telework that will more directly address this recommendation. The estimated completion date for this document is the end of fiscal year 2020.
GAO-17-454R, May 17, 2017
Phone: (202)512-9377
Agency: Department of the Treasury: Internal Revenue Service
Status: Open
Comments: IRS's actions to address this recommendation are ongoing. During fiscal year 2018, IRS created an annual Internal Revenue Manual (IRM) review and certification requirement to reasonably assure that all IRM sections align with the current control procedures and guidance that IRS personnel are implementing. In addition, the Small Business/Self-Employed (SB/SE) and Tax Exempt & Government Entities (TE/GE) organizations developed action plans to achieve substantial compliance with this requirement. During fiscal year 2019, the SB/SE organization completed its action plan; however, IRS officials stated that the TE/GE organization will complete its action plan during fiscal year 2020. Further, in fiscal year 2019, the Large Business & International organization reviewed and analyzed the results of its involvement in the annual IRM certification process. Based on the results of its analysis, the organization developed an action plan to achieve substantial compliance with the IRM review and certification requirement, which IRS officials stated it will complete by December 2021.
GAO-16-511, Sep 29, 2016
Phone: (202) 512-9286
Agency: Department of Commerce
Status: Open
Comments: We reported that the Department of Commerce did not meet the following software application inventory practice: regularly updates the inventory with quality controls to ensure reliability. Specifically, the department did not provide evidence of a process to regularly update its inventory or quality controls to ensure the reliability of the data collected. In October 2017, the department reported that application inventory information will be captured through the Department of Commerce Capital Planning and Investment Control (CPIC) system, as part of its regular updating of investment information. Further, the department stated that it will update its CPIC handbook to provide guidance on quality control to ensure reliability of the data collected. In November 2018 and November 2019 we followed-up with Commerce on the status of their efforts; however, as of January 2020, we had not received an update. We plan to continue to follow up with Commerce to monitor the status of these planned actions.
Agency: Department of Energy
Status: Open
Comments: We reported that the Department of Energy partially met the following three software application inventory practices, (1) includes systems from all organizational components, (2) specifies basic application attributes, and (3) is regularly updated with quality controls to ensure reliability. In May 2017, the department reported that it plans to implement automated monitoring and inventory tools by the end of fiscal year 2020, which it expects will address the key practices. In December 2019, the department reported that it anticipates completing a refresh of its application inventory by the end of February 2020. We plan to monitor the department's efforts to implement the tools and to develop a complete application inventory.
Agency: Department of Housing and Urban Development
Status: Open
Comments: We reported that the Department of Housing and Urban Development (HUD) partially met the following three software application inventory practices, (1) includes systems from all organizational components, (2) specifies basic application attributes, and (3) is regularly updated with quality controls to ensure reliability. In June 2017, the department reported that it is working to identify applications in field offices, and planned for this effort to be completed in fiscal year 2018. In addition, the department stated it planned to update the inventory to include business functions for each system by the end of fiscal year 2017. Further, department officials stated that to ensure the accuracy and reliability of the application inventory, the department planned to conduct quarterly portfolio reviews starting in fiscal year 2018. In October 2018, HUD officials reported that CTO performed a technical assessment of HUD's IT assets, which resulted in identifying systems in the inventory that had been decommissioned and will be decommissioned. In addition, the department provided its strategy for performing the assessment. In August 2019, HUD reported that it completed an assessment of its legacy applications and the current inventory system is outdated. However, as of January 2020, HUD had not yet provided an updated inventory. We plan to continue to monitor the department's efforts to address the recommendation.
Agency: Social Security Administration
Status: Open
Comments: We reported that the Social Security Administration (SSA) partially met the following two software application inventory practices, (1) includes systems from all organizational components, and (2) regularly updates the inventory with quality controls to ensure reliability. In March 2017, SSA officials reported that the agency's Office of Systems and Office of Operations continue to collaborate on integrating application information into the Enterprise Application Inventory. The officials reported that regionally developed applications that have been granted authority to operate have been imported into the enterprise application inventory. In addition, the officials stated that the Office of Operations was in the process of redesigning their repository to accommodate requirements to support the Enterprise Application Inventory, including the ability to update and maintain application information in the enterprise repository. Lastly, SSA officials reported that its Office of Information Security and Office of Systems were continuing to work to identify additional headquarters applications and develop process and automation to include applications in the inventory. In June 2019, SSA officials reported that they were continuing to make progress to update the inventory to include systems from all organizational components. However, as of January 2020, we had not received an updated inventory. We will continue to monitor SSA's efforts to develop a complete application inventory.
Agency: Department of Labor
Status: Open
Comments: We reported that the Department of Labor did not meet one software application inventory practice, and partially met three practices. Specifically, we reported that the department did not meet the practice to ensure that the inventory is regularly updated with quality controls to ensure reliability, and partially met the practices to (1) include business and enterprise IT systems, (2) include systems from all organizational components, and (3) specify basic application attributes. In March 2018, department officials provided an updated inventory, which included business and enterprise IT systems from all organizational components, and specified basic attributes, including the name, owner, and business function. In addition, officials stated that they plan to update the inventory on a periodic basis as necessary, at minimum annually, as part of the department's IT budgeting process. Further, in June 2019, officials reported that the department performs biannual reviews of all IT investments and associated systems and applications to verify reported data. The officials also reported that the department uses quality control processes and procedures to ensure consistent, standard, and complete reporting to align with all investment artifacts. However, the department did not provide evidence of these data quality efforts. In June 2019, officials also reported that the department is implementing a new system in order to maintain an ongoing comprehensive inventory of all IT assets, including applications, which it expects to have fully operational by the end of the second quarter of fiscal year 2020. We will continue to monitor the department's efforts.
Agency: Department of the Treasury
Status: Open
Comments: We reported that the Department of the Treasury had partially met the following two practices for establishing a complete software application inventory, (1) specifies basic application attributes, and (2) is regularly updated with quality controls to ensure reliability. In September 2017, the department provided evidence showing that it had taken steps to address these practices. Specifically, the department provided an export of its inventory, which showed that most of the systems listed contained a system description. According to department officials, some systems do not have a system description because the department's inventory policy allows bureaus to attach documents to the inventory, which include the system description, instead of populating the system description field. Further, the policy does not require a system description for systems in the disposal state. Moreover, the inventory did not include the business segment or function that the system supports. According to Treasury officials, the Bureau and Functional Unit fields within the inventory allow the department to map the systems to the business segments that they support. We followed up with the department to obtain this mapping. However, as of January 2020, the department had not provided it. We will continue to monitor the department's efforts to ensure that the inventory is regularly updated with quality controls to ensure its reliability.
Agency: Department of State
Status: Open
Comments: We reported that the Department of State partially met the following software application inventory practices: (1) specifies basic application attributes; and (2) is regularly updated with quality controls to ensure reliability. Specifically, we reported that while the inventory included basic application attributes (e.g. name, description), it did not include the business function for the majority of inventory entries. Further, we reported that the agency did not provide evidence that quality control processes were in place to ensure the reliability of the data in the inventory. In July 2017, department officials stated that the department recently began a department-wide data call to obtain information on all IT assets and applications from each bureau, including aligning the assets and applications to a business function. Further, officials stated that they plan to analyze the results against their current data to ensure the accuracy and reliability of the IT asset inventory. In June 2019, the department provided evidence demonstrating that its inventory includes the business function for IT assets. In addition, State officials stated that the IT asset inventory that is posted internally for review is a high-level summary to facilitate monthly validation. However, as of January 2020, the department has not provided documentation showing that it has implemented the quality control processes to ensure the reliability of the data. We plan to continue to monitor the department's efforts to address the recommendation.
Agency: Environmental Protection Agency
Status: Open
Comments: We reported that the Environmental Protection Agency had fully met three of the four practices to establish a complete application inventory, and partially met one. Specifically, the agency partially met the practice for including application attributes in the inventory, as although EPA did not identify the business function for every application. In December 2019, Environmental Protection Agency officials stated that the inventory now requires the business function to be included, and provided inventory update instructions that show the business function is to be included. In addition, agency officials provided instructions for senior information managers to update the inventory in fiscal year 2019. However, as of January 2020, agency officials had not provided an updated inventory, and thus we were not able to verify that the business function was added for all applications. We will follow up with the agency to obtain the updated inventory.
Agency: Office of Personnel Management
Status: Open
Comments: We reported that the Office of Personnel Management (OPM) partially met the software application inventory practice to regularly update the inventory with quality controls to ensure reliability. In November 2016, OPM officials stated that they were validating the data in the application inventory. In addition, officials stated that they were making progress in using automated scanning tools to update the inventory, including coordinating with the General Services Administration's Software Management Group which is working to standardize the use of automated inventory tools across the government. In June 2017, November 2018, and November 2019, we followed up with OPM to obtain documentation of these reported actions; however, as of January 2020, the agency had not yet provided supporting documentation. We are continuing to follow up with OPM to obtain documentation of its reported actions.
Agency: Department of Defense
Status: Open
Comments: The Department of Defense did not concur with our recommendation, noting, among other things, in its written response to our draft report, that a majority of the Enterprise Information Environment Mission Area systems are IT infrastructure, and not applications. However, we reported that the mission area nevertheless included a large number of enterprise and business IT applications which could benefit from rationalization, and we therefore believed our recommendation was still warranted. In March 2020, the department stated that it is formalizing a guide to assist components with implementing an application rationalization process, that will be used to rationalize the Enterprise Information Environment Mission Area systems. The department stated that it plans to perform annual reviews, and expects to start by the end of fiscal year 2020.
Agency: Department of Homeland Security
Status: Open
Comments: In April 2018, DHS officials stated that they identified FOIA systems as a high cost function, and will modify existing processes to collect and review the cost, technical, and business information. In November 2019, DHS reported that it is continuing to make progress in acquiring a new enterprise-wide FOIA system by reviewing current capabilities. We plan to continue to monitor the department's efforts.
Agency: Department of Labor
Status: Open
Comments: In February 2017, department officials stated that the department's portfolio of IT investments, which includes the systems, sub-systems, and applications in the IT asset inventory, are rationalized bi-annually as part of the Office of the Chief Information Officer's IT Capital Planning and Investment Control (CPIC) review processes. Further, officials stated that the systems and applications were also being rationalized as part of the process for updating the IT asset inventory. Officials stated that the department plans to review and update the department's CPIC guide to describe the IT asset inventory management process including the basic quality controls. In July 2019, officials reported that the department plans to have the updated guide completed by the end of fiscal year 2019. However, as of January 2020, the department had not provided documentation supporting these efforts. We plan to follow-up with the department to obtain documentation of its efforts to address the recommendation.