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As of February 9, 2020, there are 4958 open recommendations, of which 422 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Recommendation: To improve compliance with waiver policies, SSA should develop a timetable for implementing updates to its Debt Management System to: (a) Align system controls with SSA policy, so that waivers over $1,000 cannot be administratively waived. (b) Ensure that evidence supporting waiver decisions is sufficiently maintained to allow for subsequent monitoring and oversight.
Agency: Social Security Administration Status: Open Priority recommendation
Comments: As of June 2019, SSA reported that it continues to work on updating its Debt Management System and that it will release its waiver application by fiscal year 2020. According to SSA, this application will include controls to prevent users from administratively waiving overpayments that are over $1,000. We will close this recommendation once SSA has implemented these controls to prevent staff from improperly waiving debts.