GAO’s recommendations database contains report recommendations that still need to be addressed.
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As of February 9, 2020, there are 4958 open recommendations, of which 422 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Recommendation: The Secretary of Veterans Affairs should ensure that the role and responsibilities of the Interagency Program Office are clearly defined within the governance plans for acquisition of the department's new electronic health record system. (Recommendation 1)
Agency: Department of Veterans Affairs Status: Open Priority recommendation
Comments: The Department of Veterans Affairs (VA) concurred with our recommendation to ensure that the role and responsibilities of the Interagency Program Office (IPO) are clearly defined within the governance plans for acquisition of the department's new electronic health record system. According to the department, the Joint Executive Committee (JEC), a joint governance body comprised of leadership from the Department of Defense and VA, approved a role for the IPO that included providing expertise, guidance, and support for both DOD and VA and joint governance bodies as the departments continue to acquire and implement interoperable electronic health record systems. However, the department has not yet provided documentation supporting these actions and how they relate to VA's governance structure for the new acquisition. In addition, the role described does not appear to position the IPO to be the single point of accountability originally described in the National Defense Authorization Act for Fiscal Year 2008. We will continue to monitor the department's governance plans for the acquisition of the new electronic health record system and the relationship with the IPO.
Recommendation: To address obsolete IT investments in need of modernization or replacement, the Secretaries of Agriculture, Commerce, Defense, Energy, Health and Human Services, Homeland Security, State, the Treasury, Transportation, and Veterans Affairs; the Attorney General; and the Commissioner of Social Security should direct their respective agency CIOs to identify and plan to modernize or replace legacy systems as needed and consistent with OMB's draft guidance, including time frames, activities to be performed, and functions to be replaced or enhanced.
Agency: Department of Energy Status: Open Priority recommendation
Comments: The department partially agreed with the recommendation. Specifically, Energy agreed to take steps to modernize its legacy IT systems, as needed and as was available. Because OMB had not yet issued its final guidance on modernizing legacy IT systems, Energy stated that it could not concur with that part of the recommendation. While OMB has not yet issued its guidance on legacy systems, the Report to the President on IT Modernization include similar requirements. As such, we continue to believe that agencies should implement our recommendation and identify and plan to replace or modernize legacy systems, to include time frames, activities to be performed, and functions to be replaced or enhanced. In November 2018, the department stated that it had submitted a proposal to the Technology Management Fund to consolidate email systems. The email consolidation is a component of a larger strategy that is to account for other hardware, software, and applications once further funding is made available. In an June 2019 update, the agency stated that its CIO for Architecture, Engineering, and Technology and Innovation has initiated a memorandum to document the current state, future stated, and a three-year technology roadmap. The draft memorandum addresses IT asset management, including legacy IT, among other things. As of December 2018, the department expected this to be completed by March 1, 2020. To fully address the recommendation, Energy should establish a documented plan to modernize or replace its legacy systems in need of modernization. This plan should include time frames, activities to be performed, and functions to be replaced or enhanced.
Recommendation: To ensure effective management and modernization of HUD's IT environment, the Secretary of Housing and Urban Development should direct the department's Chief Information Officer to define the scope, implementation strategy, and schedule of its overall modernization approach, with related goals and measures for effectively overseeing the effort.
Agency: Department of Housing and Urban Development Status: Open Priority recommendation
Comments: As of April 2017, the department reported that it was in phase 2 of a 4-phase application assessment initiative expected to address this recommendation. In July 2018, the Office of the Chief Information Officer (OCIO) reported that the goal of the Chief Technology Officer's ongoing technical assessment of HUD's IT environment was to identify gaps and develop an implementation strategy and approach to establish a modernization roadmap by the fourth quarter of fiscal year 2018. Specifically, OCIO noted that the plan was intended to inform HUD's development of high-level department-wide plans for modernizing HUD systems. As of March 2019, OCIO reported that it had drafted the modernization roadmap and that the Chief Technology Officer was reviewing and verifying roadmap information with the program offices. However, as of May 2019, HUD had not yet provided plans outlining the scope, implementation strategy, and schedule for modernizing IT.