Recommendation: The CBP Commissioner, in conjunction with the DHS Office of the Chief Readiness Support Officer, should develop and implement a plan to ensure that CBP executes its Facility Condition Assessments (FCA) program by conducting FCAs at each CBP-owned land border crossing consistent with DHS Directive 119-02-004. (Recommendation 1)
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: CBP concurred with the recommendation and, in March 2020, provided a plan for conducting FCAs at some, but not all, CBP-owned land border crossings. According to officials, CBP will update this plan to include all CBP-owned land border crossings and may coordinate with the DHS Office of the Chief Readiness Support Officer to ensure the plan is consistent with DHS Directive 119-02-004. To fully address this recommendation, CBP should complete the FCA plan to include all CBP-owned land border crossings.
Recommendation: The CBP Commissioner should share FCA reports with GSA and use facility condition information in GSA's Building Assessment Tool to inform FCAs. (Recommendation 2)
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: CBP concurred with the recommendation and, in February 2020, GSA confirmed that it received FCA reports from CBP for GSA-owned land border crossings. GSA also confirmed that it provided CBP with a spreadsheet containing data from GSA Building Assessment Tools. To fully address this recommendation, CBP should demonstrate that it is using GSA Building Assessment Tool information to inform its FCAs at GSA-owned land border crossings.
Recommendation: The GSA Administrator should share Building Assessment Tool reports with CBP and use facility condition information in CBP's FCAs to inform its assessments through the Building Assessment Tool. (Recommendation 3)
Agency: General Services Administration
Status: Open
Comments: GSA concurred with the recommendation and, in April 2020, provided documentation that it received CBP FCAs and provided Building Assessment Tool information to CBP. GSA further provided updated guidance describing how it will share this information with CBP going forward. To fully address this recommendation, GSA should demonstrate that it using CBP FCA reports to inform its Building Assessment Tool assessments.
Recommendation: The GSA Administrator, in conjunction with CBP, should share with CBP information on GSA maintenance and repair work at GSA-owned land border crossings at the level of detail necessary to inform CBP's data in TRIRIGA. (Recommendation 4)
Agency: General Services Administration
Status: Open
Comments: GSA concurred with the recommendation and, in December 2019, stated that it would share this information with CBP on a monthly basis until it is available to CBP for self-service on a shared data system. To fully address this recommendation, GSA should provide documentation that CBP has access to the shared data system.
Recommendation: The CBP Commissioner should use information on maintenance and repair work conducted by GSA at GSA-owned land border crossings to update facility condition information in TRIRIGA on an ongoing basis. (Recommendation 5)
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: CBP concurred with the recommendation and, in December 2019, reported that it began documenting processes for validating and correcting existing records in TRIRIGA using information on maintenance and repair work conducted by GSA. In addition, CBP reported that it is developing a standard operating procedure for TRIRIGA data entry. To fully address this recommendation, CBP should demonstrate that it is regularly receiving information on maintenance and repair work performed by GSA and that it is using this information to update data in TRIRIGA.
Recommendation: The CBP Commissioner should establish review time frames for stakeholders involved in its Five-year Capital Investment Plan review and approval process. (Recommendation 6)
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: CBP concurred with the recommendation and, in April 2020, provided a document establishing time frames for stakeholders involved in the five-year plan review and approval process. To fully address this recommendation, CBP should demonstrate that it has communicated these time frame expectations to stakeholders.
Recommendation: The CBP Commissioner should establish and document a methodology for its annual land border crossing capital prioritization process that includes procedures and time frames for each step. (Recommendation 7)
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: CBP concurred with the recommendation and, in April 2020, provided a document that formally establishes and documents a methodology for its land border crossing prioritization process, including procedures and time frames for each step. To fully address this recommendation, CBP should demonstrate that it is implementing this methodology during its annual five-year capital investment planning process.
