Reports & Testimonies
Recommendations Database
GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.
Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.
As of October 25, 2020, there are 4812 open recommendations, of which 473 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.
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Results:
Subject Term: "Border patrol"
GAO-20-663, Sep 24, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security
Status: Open
Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
GAO-20-536, Jul 14, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. In July 2020, CBP's Office of Finance issued new guidance on how to execute the remaining funds CBP received in the 2019 Emergency Supplemental. In September 2020, the CBP Budget Directorate's Program Analysis Division also updated its standard operating procedures to describe how it will review samples of purchase requests for supplemental funds. To fully implement our recommendation, CBP should develop and implement guidance for ensuring all funds appropriated for specific purposes, including future appropriations CBP may receive, are obligated consistent with the purpose of the funds.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. In September 2020, the CBP Budget Directorate's Program Analysis Division updated its standard operating procedures to describe how it will review samples of purchase requests for supplemental funds. To fully implement our recommendation, CBP should establish and document oversight roles and responsibilities to ensure all funds appropriated for specific purposes, including regular appropriations, are obligated consistent with the purpose of the funds.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and said it would take steps to implement it. We will continue to monitor DHS' efforts to address this recommendation.
GAO-20-245, Feb 19, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation. When we confirm what actions the CBP has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation. When we confirm what actions the CBP has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: In commenting on a draft of this report, DHS reported that CBP plans to add enhancements to Border Patrol's processing system that will prompt agents to create family units within the system, when applicable. Upon completion of these enhancements, CBP plans to provide training to agents to describe the enhancements to help ensure that family units are recorded when necessary. DHS estimates these actions will be completed by September 30, 2020. To fully address our recommendations, CBP should develop and implement controls to ensure agents are accurately recording family unit separations in its data system.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation and provided documentation of guidance that OFO and Border Patrol issued about data system updates. We are reviewing the information and documents DHS provided to assess the extent to which CBP fully addressed this recommendation.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation. When we confirm what actions the CBP has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: DHS concurred with this recommendation. When we confirm what actions the CBP has taken in response to this recommendation, we will provide updated information.
Agency: Department of Homeland Security: United States Immigration and Customs Enforcement
Status: Open
Comments: In commenting on a draft of our report, DHS reported that ICE is modifying its data system to track separations and reunification throughout the Office of Enforcement and Removal Operations' enforcement process. DHS estimates that this process will be complete by September 30, 2020. To fully address this recommendation, ICE should ensure that it has a mechanism in its data system to systematically track the family units it separates.
Agency: Department of Homeland Security
Status: Open
Comments: In commenting on a draft of our report, DHS reported that the Office of Strategy, Policy, and Plans will work with relevant components and HHS to document current information-sharing practices to validate the remaining gaps and draft a joint plan between DHS and HHS to ensure that HHS receives information needed to make decisions for unaccompanied children, including those apprehended with an adult. DHS estimated that these actions will be completed by December 31, 2020. Further DHS and HHS collaboration about information sharing methods and ways to enhance interagency agreements would better position HHS to make informed and timely decisions for unaccompanied children.
Agency: Department of Health and Human Services
Status: Open
Comments: In commenting on a draft of our report, HHS reported that the department plans to coordinate with DHS, beginning in June 2020, on periodic updates to the interagency Joint Concept of Operations. To fully address this recommendation, HHS and DHS should address the information sharing gaps identified in our report.
GAO-20-274, Feb 19, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security
Status: Open
Comments: According to DHS, in June 2020, DHS's Office of Immigration Statistics launched a Family Status Data Standards Community of Interest (COI) under the purview of the DHS Immigration Data Integration Initiative. In August 2020, DHS reported that the Family Status COI includes subject matter experts and data system managers from DHS components, the Department of Health and Human Services, and the Executive Office for Immigration Review. The COI's mandate includes drafting common DHS-wide and interagency data standards (common codes, common definitions, common formats) for all topics related to family status, including codes to identify the reasons for family separation, members apprehended together, and unaccompanied children. DHS expects to complete these actions by September 30, 2020. Identifying and communicating department-wide information needs with respect to family members who have been apprehended together should help provide DHS with greater assurance that its components are identifying all individuals who may be eligible for relief from removal from the United States based on their family relationships.
Agency: Department of Homeland Security
Status: Open
Comments: In commenting on a draft of our report, DHS reported that its Office of Immigration Statistics (OIS) will work with relevant components and offices to ensure all required information is collected at the time of apprehension on the Form I-213 when processing family members apprehended together. As of August 2020, DHS reported that DHS OIS continues to work with relevant components and offices to ensure all required information is collected at the time of apprehension on Form I-213 when processing family members apprehended together. DHS expects to complete these actions by September 30, 2020. Collecting information about the relationships between family members apprehended together and documenting that information on the Form I-213 could help address fragmentation among DHS components and improve the information available to other agencies.
Agency: Department of Homeland Security
Status: Open
Comments: In commenting on a draft of our report, DHS reported that, upon implementation of the steps the department plans to take in response to our second recommendation, CBP will issue guidance to the field to ensure that CBP agents and officers document the information that DHS components collectively need to process family members. In August 2020, DHS reported that component agencies continue to collaborate to define the process of family members apprehended together, as will be reflected on CBP Form I-213. DHS estimates issuing this guidance by March 31, 2021. Collecting information about the relationships between family members apprehended together and documenting that information on the Form I-213 could help address fragmentation among DHS components and improve the information available to other agencies.immigration or other proceedings.
Agency: Department of Homeland Security
Status: Open
Comments: In commenting on a draft of our report, DHS reported that its Office of Immigration Statistics (OIS) plans to work with relevant components to develop a unique shared identifier linking family members apprehended together. According to DHS, DHS OIS launched the Family Status Community of Interest (COI) in June 2020, and the COI has since established a bi-weekly meeting schedule. The COI's initial focus is on standard codes describing the reasons for family separations. Upon completing the family separation reason standard, DHS reported that the COI will prioritize developing common codes to identify family members apprehended together. DHS estimates completing these actions by March 31, 2021. Evaluating options for developing a shared unique family member identifier across components that would allow each component access to certain information about family members apprehended together would help bridge the information gaps about family relationships between components caused by DHS's fragmented data systems.
GAO-20-250, Feb 19, 2020
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Citizenship and Immigration Services
Status: Open
Comments: In commenting on a draft of our report, DHS reported that USCIS plans to develop a standardized pre-departure training and provide this training to all detailees prior to deployment to the family residential centers. DHS estimated that these actions would be completed by September 2020. As of August 2020, USCIS told GAO that the number of noncitizens processed under expedited removal has decreased dramatically as a result of Coronavirus Disease 2019. Therefore, details to the Family Residential Centers have largely been paused. USCIS noted that the Asylum Division is reviewing the credible fear and reasonable fear training requirements; working on an enhanced training module; and, developing a standardized pre-departure training by December 31, 2020. USCIS plans to provide the training to all detailees prior to deployment to the Family Residential Centers during calendar year 2021, should the details resume. Providing pre-departure training, in addition to USCIS's basic training for new asylum officers, would help USCIS ensure that officers from all asylum offices are conducting efficient and effective fear screenings of families.
Agency: Department of Homeland Security: United States Citizenship and Immigration Services
Status: Open
Comments: In commenting on a draft of our report, DHS reported that USCIS planned to explore ways to modify its case management system so that asylum officers can record whether an individual received a positive credible fear determination as a principal applicant, dependent, or in the interest of family unity. USCIS plans to make any appropriate changes to its case management system and train asylum officers on these changes by December 2020. As of August 2020, USCIS reported that the agency remains on track to complete this work as planned, provided staffing is not affected by USCIS budget issues. Having complete data in its case management system on all outcomes of credible fear screenings at family residential centers would better position USCIS to report on the scope of either the agency's policy for family members who are treated as dependents, pursuant to regulation, or USCIS's use of discretion in the interest of family unity.
Agency: Department of Homeland Security: United States Citizenship and Immigration Services
Status: Open
Comments: In commenting on a draft of our report, DHS reported that USCIS will explore ways to collect additional information on credible and reasonable fear case delays in its case management system. USCIS plans to modify the system, as appropriate, to instruct users on the changes, and begin collecting and analyzing the information by December 31, 2020. As of August 2020, USCIS reported that the agency remains on track to accomplish this work by the end of calendar year 2020, provided staffing is not adversely affected by the on-going COVID-19 pandemic and USCIS budget issues. Collecting additional information in its automated case management system on case delays would provide USCIS with more readily available information and analyzing such data could help USCIS identify case delay reasons relevant in the current environment for officers conducting fear screenings and better position USCIS to mitigate the reasons for the delays and improve efficiency in case processing.
GAO-19-538R, Jul 16, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security
Status: Open
Comments: DHS agreed with our recommendation and in August 2020, DHS issued the Fiscal Year 2019-2020 Border Security Improvement Plan. The plan includes a description and the status for satisfying of each of the 11 statutorily required elements. GAO has on-going work to review the plan.
GAO-19-470, Jun 26, 2019
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection: Office of the Commissioner: U.S. Border Patrol
Status: Open
Comments: Border Patrol concurred with this recommendation and in an April 2020 update and stated that it is developing new northern border security metrics. Border Patrol is in the process of evaluating them and coordinating with subject matter experts to ensure they are valid. We will continue to monitor Border Patrol's ongoing efforts.
Agency: Department of Homeland Security: United States Customs and Border Protection: Air and Marine Operations
Status: Open
Comments: AMO concurred with this recommendation and in a July 2020 update, stated that it has developed preliminary performance measures and established a working group to assess their effectiveness. According to AMO, they remain on track to implement the performance measures and report on them beginning in fiscal year 2022. We will continue to monitor AMO's efforts.
GAO-18-614, Jul 30, 2018
Phone: (202) 512-8777
including 1 priority recommendation
Agency: Department of Homeland Security
Status: Open
Priority recommendation
Comments: In July 2018, we reported on U.S. Customs and Border Protection's (CBP) efforts to construct new physical barriers along the southwest border. We found that the Impedance and Denial Prioritization Strategy--CBP's decision support tool for prioritizing locations for barrier construction projects--did not include analysis of the costs of deploying barriers in each location, which can vary depending on topography, land ownership, and other factors. We recommended that CBP analyze the costs associated with future barrier segments and include cost as a factor in the Impedance and Denial Prioritization Strategy. CBP agreed with this recommendation. CBP officials stated that, after prioritizing locations, CBP conducts detailed cost estimates as part of the acquisitions process. As of January 2020, CBP officials stated that this cost information may affect how the construction projects are executed, but that it would not influence how CBP prioritizes barrier construction projects across various locations. As we have previously reported, organizations should use an integrated approach to the requirements, acquisitions, and budget processes to prioritize needs and allocate resources, so they can optimize return on investment, and maintain program affordability. To fully address our recommendation, Border Patrol needs to incorporate its analysis of the costs of barrier projects into its process for prioritizing locations for construction of barriers.
GAO-18-11, Oct 4, 2017
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection
Status: Open
Comments: In September 2017, CBP concurred with our recommendation and stated that it will use the Capability Gap Analysis Process to validate its access and mobility requirements on a national level. The national priorities will be determined through requirements planning at Border Patrol stations. CBP noted that it will outline the process and criteria for making decisions on funding for non-owned operational requirements and communicate this process to Border Patrol sectors. In November 2018, CBP reported that Border Patrol developed a prioritization process related to the order of wall deployments, which will be tailored to use in determining the priority order for road investments. According to CBP, priority order is to be determined based on the analysis of quantitative and qualitative data and the operational expertise of Border Patrol station, sector and national level leadership. The process was developed by USBP's Operational Requirements Management Division, communicated to southern border sectors, and executed to establish the priority deployment order of fiscal year 2018 new road requirements. Once the prioritization process has been refined, it will be expanded to also include the maintenance and repair on existing roads. In October 2019, CBP reported that it continues to work on enhancing the existing prioritization strategy, which includes exploring implementation of a new prioritization modeling tool and methodology. Discussions on how and if the model will be effective as a prioritization tool have been delayed due to several other internal priorities and external disruptions. Therefore, and based on leadership guidance, the prioritization strategy and methodology will be delayed. CBP officials reported in June 2020 that Border Patrol's Strategic Planning and Analysis Directorate Operational Requirements Management Division personnel will conduct data calls over the upcoming weeks with Tactical Infrastructure subject matter experts from the sectors and stations to validate existing road requirements and initiate the data collection for the prioritization process. Once the process is formalized, we will determine whether CBP's efforts fully address the intent of this recommendation.
GAO-17-474, May 1, 2017
Phone: (202) 512-8777
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and stated that it plans to assess and document requirements related to ultralight aircraft threats and how technological solutions will address these requirements as part of U.S. Customs and Border Protection (CBP) Air and Marine Operations (AMO) air domain awareness efforts. In March 2018, CBP completed an Air Domain Awareness Capability Analysis Report that identifies current capability gaps, including those related to ultralight aircraft. CBP stated that it plans to build upon the Capability Analysis Report to identify mission needs, a concept of operations, and operational requirements to address ultralight aircraft and other threats in the air domain. In February 2020, AMO reported that, in 2019, it conducted a technical assessment of one technology and plans to assess other systems in 2020 and 2021 to help determine if they fit into AMO's larger strategic vision for persistent wide area surveillance to address ultralight aircraft and other threats in the air domain. To fully address our recommendation, CBP should assess and document how alternative solutions will meet operational requirements related to ultralight aircraft.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with this recommendation and stated that U.S. Customs and Border Protection and U.S. Immigration and Customs Enforcement will review available information and develop performance measures and targets as deemed appropriate. As of March 2020, CBP and ICE have not reported taking any actions to develop performance measures and targets. To fully address our recommendation, CBP and ICE should establish and monitor performance measures and targets related to cross-border tunnels.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred and stated that within U.S. Customs and Border Protection (CBP), Air and Marine Operations and the U.S. Border Patrol are developing a joint performance measure and targets for interdicting ultralight aircraft. However, in December 2019, CBP reported that it will no longer pursue establishing a performance measure because it found that the ultralight aircraft interdiction rate fluctuated year to year, and that the number of ultralight aircraft incidents had been trending downward. Subsequently, in September 2020, CBP officials stated that they had reinitiated efforts to develop a performance measure and target in response to our continued belief that they can be set and would help CBP monitor performance to ensure that technology investments and operational responses to address ultralight aircraft are effective. To fully address our recommendation, CBP should establish a measure and monitor performance related to ultralight aircraft.
Agency: Department of Homeland Security
Status: Open
Comments: DHS did not concur with this recommendation. However, CBP and ICE agreed that strengthening operational procedures may be beneficial and stated that they will jointly review procedures and discuss revising and/or consolidating the procedures. In May 2018, CBP stated that it is looking for opportunities to standardize procedures for the detection, interdiction, mapping, and remediation of cross-border tunnels. To this end, CBP has plans to develop a standardized training on tunnel identification and tactics, techniques, and procedures for different types of tunnels. In addition, CBP is working to develop a consistent process that will facilitate coordination and collaboration with ICE. In March 2019, CBP reported that CBP and ICE have begun to routinely meet to collectively develop processes for using tunnel robotics, including processes to enhance communication between CBP and ICE. In September 2020, CBP and ICE reported that they do not plan to take any additional steps to address this recommendation. To fully address our recommendation, CBP and ICE should establish standardized procedures for addressing tunnels, including procedures for sharing information with one another.
Agency: Department of Homeland Security
Status: Open
Comments: DHS did not concur with this recommendation. DHS stated that that it believes that by establishing common terminology to address our first recommendation, the RECOMs will have more reliable, usable analyses to inform their maritime interdiction efforts. However, DHS did not believe that performance measures and targets related to smuggling by panga boats would provide the most useful strategic assessment of operations to prevent all illicit trafficking, regardless of area of operations or mode of transportation. DHS also cited the recent creation of the DHS Office of Policy, Strategy, and Plans that is to work with U.S. Coast Guard, U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, and other components and offices to better evaluate the effectiveness of all operations that work to prevent the illegal entry of goods and people into the country, as appropriate. In February 2020, DHS reported that the department had not taken any further actions to implement this recommendation. We continue to believe that the recommendation is valid and will monitor any actions DHS takes that are responsive to it. For example, in response to a requirement in the National Defense Authorization Act for Fiscal Year 2017, DHS issued reports in May 2018, February 2019, and August 2020 that contain metrics and planned metrics to measure the effectiveness of border security in the maritime environment and other domains. Planned metrics that DHS does not yet have a methodology to measure across all components include situational awareness in the maritime environment, illicit drugs removal rate, and DHS maritime threat response rate. To fully address our recommendation, DHS should measure its performance related to smuggling across U.S. maritime borders.
GAO-17-331, Feb 16, 2017
Phone: (202) 512-8777
including 1 priority recommendation
Agency: Department of Homeland Security: United States Customs and Border Protection: Office of the Commissioner: U.S. Border Patrol
Status: Open
Priority recommendation
Comments: DHS agreed with the recommendation and stated that it planned to develop metrics for southwest border security operations. To fully implement it, the Border Patrol should complete its efforts to develop metrics for assessing the contributions of pedestrian and vehicle fencing to border security operations and apply these metrics when making resource allocation decisions. As of October 2019, DHS stated that they have developed and are testing the initial metrics. DHS stated that they will continue to gather data over the next two fiscal years (FY20-FY21) which will help to identify if these metrics are accurately representing realities in the field. The estimated completion date is September 2021.
GAO-17-66, Jan 12, 2017
Phone: (202) 512-8777
Agency: Department of Homeland Security: United States Customs and Border Protection: Office of the Commissioner: U.S. Border Patrol
Status: Open
Comments: DHS did not concur with this recommendation. DHS noted that the U.S. Customs and Border Protection (CBP) Consequence Delivery System Program Management Office (CDS PMO) uses annual recidivism rate calculations to measure annual change, which is not intended to be, or used, as a performance measure for CDS. We continue to believe that DHS should strengthen its methodology for calculating recidivism. DHS noted in its comments on our report that the recidivism rate is used as a performance measure by U.S. Border Patrol and DHS. Additionally, strengthening the recidivism rate methodology would not preclude its use for CDS as a measure of annual change, and would provide Border Patrol a more complete assessment of the rate of change in recidivism. In January 2018, CDS-PMO officials stated that the office started reporting nationwide the recidivism rates for multiple years to U.S. Border Patrol sectors for situational awareness. However, the methodology for this reported recidivism rate does not exclude aliens for who there is no record of removal. In May 2020, CDS-PMO reported that it has not taken any further steps to implement this recommendation. To fully implement this recommendation, DHS needs to further strengthen its recidivism rate methodology by excluding aliens for whom there is no record of removal. Further, DHS needs to demonstrate that it is using this updated methodology on a recurring basis and for CDS performance measurement purposes.
Agency: Department of Homeland Security
Status: Open
Comments: DHS concurred with the recommendation. In May 2017, U.S Immigration and Customs Enforcement's (ICE) Enforcement and Removal Operations directorate provided immigration enforcement and removal data on a one-time basis to U.S. Customs and Border Protection's U.S. Border Patrol. In March 2018, U.S. Border Patrol officials requested that ICE provide these data on a quarterly basis. As of July 2020, ICE stated that it had shared the data with U.S. Border Patrol on multiple occasions. To fully implement this recommendation, ICE and U.S. Border Patrol need to document and implement their plans to share the data on a recurring basis.