GAO noted that: (1) Commerce's report has serious analytical and methodological weaknesses that undermine the credibility of its conclusion that a shortage of IT workers exists; (2) however, the lack of support presented in this one report should not necessarily lead to a conclusion that there is no shortage; (3) instead, as the Commerce report states, additional information and data are needed t

This publication has been superseded by AIMD-98-99. GAO published a guide to aid federal agencies in understanding and devising effective information technology (IT) measurement implementation approaches. The guide presents information on: (1) the demand for performance measurement; (2) fundamental practices and the foundation of IT performance measurement; (3) practice areas for: (a) following a

GAO noted that: (1) the increase included in its budget request is for mandatory pay and benefits increases, price-level increases to cover the higher costs of transportation, printing, supplies, personnel services, and other essential mission support goods and services, pay-related costs for promotions and employee recognition, which GAO has foregone in recent years, information technology upgra

GAO discussed the implications that the proposed restructuring of the Department of Agriculture (USDA) will have for the information technology plans of the Agricultural Stabilization and Conservation Service (ASCS), Farmers Home Administration, Federal Crop Insurance Corporation (FCIC), and Soil Conservation Service. GAO noted that: (1) USDA efforts to upgrade field office automation technology

This report presents the Government Accountability Office's (GAO) Performance Plan for Fiscal Year 2020. In the spirit of the Government Performance and Results Act, this annual plan informs the Congress and the American people about what we expect to accomplish on their behalf in the coming fiscal year. It sets forth our plan to make progress toward achieving our strategic goals for serving the

This report includes A Fiscal Year 2017 Performance and Financial Snapshot for the American Taxpayer, an introduction, four parts, and supplementary appendixes as follows: A Fiscal Year 2017 Performance and Financial Snapshot for the American Taxpayer: This section provides an overview of GAO's performance and financial information for fiscal year 2017 and outlines GAO's near-term and future work