T-GGD-00-104:
Published: Mar 29, 2000
Publicly Released: Mar 29, 2000
GAO noted that: (1) the rise in the number of complaints caused growing backlogs of unprocessed cases; (2) the net effect has been that complaints, and the conflicts underlying them, have been left unresolved for increasingly longer periods of time; (3) in fiscal year (FY) 1999, federal workers filed close to 27,000 complaints with their agencies, 50 percent more than they did in FY 1991, when th