Benefits associated with telework programs include continuity of operations and reduced employee absences, based on GAO's literature review and the experiences of six selected agencies. The benefits most frequently cited by the selected agencies--the Department of Transportation (DOT), Environmental Protection Agency (EPA), Federal Deposit Insurance Corporation (FDIC), General Services Administra

To implement the Workforce Innovation and Opportunity Act (WIOA), the 2014 law governing the nation's employment and training programs, the three states GAO visited are considering performance reporting changes such as integrating data systems and using new data sources. GAO selected states with varying levels of experience sharing data across programs. According to the Departments of Education (

Federal agencies rely on state data sources for performance reporting on employment and training programs, and generally do not obtain personally identifiable information (PII) in the process. Specifically, state agencies provide data to federal agencies for performance reporting after collecting the necessary data from local agencies and other sources, including state Unemployment Insurance (UI)

The National Mediation Board (NMB) recently updated its strategic plan but is not meeting some federal strategic planning and performance measurement requirements. NMB missed deadlines for updating its strategic plan and lacks performance measures to assess its progress in meeting its goals, even though an agency's strategic plan should form the basis for everything an agency does. NMB also lacks

This is an e-supplement to GAO-12-930. This e-supplement presents the results of GAO's web-based survey of participant firms in the Trade Adjustment Assistance (TAA) for Firms program. Established in 1962, the TAA for Firms program helps trade-impacted, economically distressed firms make strategic adjustments to help enable them to recover and compete in the global economy. The Department of Comm

The Air Force established eight objectives for its Food Transformation Initiative, but it has not fully developed metrics or an evaluation plan for assessing the initiative's results. When GAO began its review, the Air Force had developed metrics for three of the eight objectives. The Air Force subsequently identified metrics for four additional objectives, but it did not have a robust evaluation

DOL, DOJ, and OSC generally were timely in meeting VBIA 2008 deadlines to process complaints, but issues remain regarding notification of rights. Under VBIA 2008, DOL must complete its investigation within 90 days of receiving a complaint. If the complaint is not resolved and the servicemember requests to have the complaint referred, DOL must send the case to DOJ (if against a nonfederal employer

Although DMDC has conducted some research to assess and monitor the effects of nonresponse bias in its Status of Forces surveys in the past, it lacks guidance specifying when and how additional analysis of the results of its Status of Forces surveys should be performed in order to determine the extent of differences between survey respondents and nonrespondents. Leading survey research profession

Army and Marine Corps support forces undergo significant combat skills training, but additional actions could help clarify CENTCOM's training requirements, ensure the services fully incorporate those requirements into their training requirements, and improve the consistency of training that is being conducted. CENTCOM has issued a list of training tasks to be completed, in addition to the service

DOL verifies some of the workplace injury and illness data it collects from employers through OSHA's audits of employers' records, but these efforts may not be adequate. OSHA overlooks information from workers about injuries and illnesses because it does not routinely interview them as part of its records audits. OSHA annually audits the records of a representative sample of about 250 of the appr