GGD-92-116:
Published: Jul 28, 1992
Publicly Released: Jul 28, 1992
GAO found that: (1) a number of obstacles existed that would likely frustrate prospective applicants and perhaps discourage pursuit of federal employment; (2) multiple telephone calls were required to reach FJIC; (3) calls were connected on the first try in only 18 of 43 attempts, and in 6 cases calls never got through; (4) FJIC were clean and organized, but small, sparsely furnished, and uninvit