From fiscal years 2014 through 2018, veterans left federal government jobs at a higher rate than non-veterans, according to GAO analysis of Office of Personnel Management (OPM) data. After controlling for key demographic and employment factors, GAO estimated that on average, 6.7 percent of veterans left the federal government compared to 5 percent of similar non-veterans. While veterans primarily

GAO, along with the Office of Personnel Management (OPM) and individual agencies, has identified skills gaps in numerous government-wide occupations. According to GAO's 2019 analysis of federal high-risk areas, skills gaps played a role in 17 of the 35 high-risk areas. Causes vary but these skills gaps often occur due to shortfalls in one or more talent management activities such as robust workfo

This is an e-supplement to GAO-16-62. It presents the results from GAO's survey of 57 senior CFPB executives as of January 31, 2015. A total of 36 senior executives responded to our executive survey for a response rate of 63 percent. GAO excluded responses to demographic and open-ended narrative questions.

Nonexecutive employees at the Consumer Financial Protection Bureau (CFPB) who responded to GAO's survey identified strengths and areas for improvement in CFPB's personnel practices and culture. Most respondents agreed that enthusiasm for CFPB's mission is high and that immediate supervisors respect and value differences among individuals. However, GAO's survey found heightened concerns related to

From 2006 through 2014, government-wide engagement levels--as measured by the Office of Personnel Management's (OPM) Employee Engagement Index (EEI)--increased to an estimated high of 67 percent in 2011 and then declined to an estimated 63 percent in 2014. This decline is attributable to several large agencies--including the Department of Defense--bringing down the government-wide average. The go

All seven of the agencies in GAO's review--U.S. Customs and Border Protection (CBP), Federal Aviation Administration, Federal Bureau of Investigation, Federal Bureau of Prisons, U.S. Immigration and Customs Enforcement (ICE), Internal Revenue Service (IRS), and Transportation Security Administration--have written policies supporting an employee's ability to earn and use compensatory time off for

In summary, the six agencies we reviewed made very little use of the NDAA waiver authority in fiscal years 2010 and 2011. The Department of Treasury made the most, although still very little, use of the waiver authority in both fiscal years--167 waivers in fiscal year 2010 and 214 waivers in fiscal year 2011. Agency officials told us that their agencies used a combination of NDAA and other waiver

GAO supports moving forward with appropriate human capital reforms and believes that implementing more market-based and performance-oriented pay systems is both doable and desirable. Importantly, broad-based human capital reform must be part of a broader strategy of change management and performance improvement initiatives and cannot be simply overlaid on existing ineffective performance manageme

On the basis of data submitted by the 41 departments and agencies and our discussions with them, 77 individuals holding noncareer positions were converted to career positions during the 32 months from May 1, 2001, through December 31, 2003. These conversions were reported by 18 of the 41 departments and agencies we surveyed. The other 23 departments and agencies reported no conversions during thi

In brief, we reported that studies provide varying indicators of the magnitude of poor performance in the federal workforce. For example, while a 1999 Office of Personnel Management (OPM) survey of supervisors estimated that poor performers constituted about 3.7 percent of the federal workforce, OPM's Central Personnel Data File data indicate that of those employees rated in fiscal year 2003, 0.3