Officials in five selected states reported using three main approaches to develop plans for implementing career pathways, sector partnerships, and regional planning strategies under the Workforce Innovation and Opportunity Act (WIOA). GAO selected states that had various levels of experience with these strategies. Specifically, as a condition of receiving funding, federal agencies require state p

Federal agencies rely on state data sources for performance reporting on employment and training programs, and generally do not obtain personally identifiable information (PII) in the process. Specifically, state agencies provide data to federal agencies for performance reporting after collecting the necessary data from local agencies and other sources, including state Unemployment Insurance (UI)

More than 80 federal programs (including 6 tax expenditures) provide aid to people with low incomes, based on GAO's survey of relevant federal agencies. Medicaid (the largest by far), the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), and the refundable portion of the Earned Income Tax Credit (EITC) comprised almost two-thirds of fiscal year 2013 federal obl

From 2006 through 2014, government-wide engagement levels--as measured by the Office of Personnel Management's (OPM) Employee Engagement Index (EEI)--increased to an estimated high of 67 percent in 2011 and then declined to an estimated 63 percent in 2014. This decline is attributable to several large agencies--including the Department of Defense--bringing down the government-wide average. The go

Demonstration Project Performance Between August 2011 and August 2014, the Department of Labor (DOL) demonstrated relatively higher performance than the Office of Special Counsel (OSC) on three of five performance metrics in the Veterans' Benefits Act of 2010 (VBA).The relative performance was influenced--to a varying extent--by a number of factors, such as the investigative approach. Case Outcom

Federal agencies need to exercise strong oversight to promote effectiveness and efficiency and prevent waste, fraud, and abuse--especially in a federal procurement program such as this, which is exempt from full and open competition requirements. However, although the AbilityOne Commission is ultimately responsible for overseeing the program, the Commission cannot control how CNAs (1) spend their

GAO identified nine leading practices to promote successful data-driven performance reviews--referred to as quarterly performance reviews--at the federal level. (1) Agency leaders use data-driven reviews as a leadership strategy to drive performance improvement. (2) Key players attend reviews to facilitate problem solving. (3) Reviews ensure alignment between agency goals, program activities, and

GAO has issued a number of key reports on the federal government's efforts to efficiently acquire and operate information technology (IT) investments and found that if major initiatives are fully implemented, billions of dollars in savings could be realized. In particular, GAO has made recommendations regarding the Office of Management and Budget's (OMB) public website, known as the IT Dashboard,

To operate as effectively and efficiently as possible and to make difficult decisions to address the federal government's fiscal challenges, Congress, the administration, and federal managers must have ready access to reliable and complete financial and performance information--both for individual federal entities and for the federal government as a whole. Even though significant progress has bee

In the wake of the ongoing conflicts in Iraq and Afghanistan, thousands of current and former military servicemembers are undergoing a transition between their military service and their civilian employment. Congress enacted the Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA) to protect the employment and reemployment rights of federal and nonfederal employees when they