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    Subject Term: "Terrorist attacks"

    7 publications with a total of 24 open recommendations including 13 priority recommendations
    Director: Michael J. Courts
    Phone: (202) 512-8980

    5 open recommendations
    including 5 priority recommendations
    Recommendation: To enhance State's efforts to manage transportation-related security risks overseas, the Secretary of State should direct the Bureau of Diplomatic Security (DS) to create consolidated guidance for RSOs that specifies required elements to include in post travel notification and transportation security policies. For example, as part of its current effort to develop standard templates for certain security directives, DS could develop templates for transportation security and travel notification policies that specify the elements required in all security directives as recommended by the February 2005 Iraq ARB as well as the standard transportation-related elements that DS requires in such policies.

    Agency: Department of State
    Status: Open
    Priority recommendation

    Comments: State concurred with this recommendation and provided an update in April 2017 describing its plans to address the recommendation. However, as of January 2018, State had not completed the described actions. We will continue to monitor State's progress in implementing this recommendation.
    Recommendation: To enhance State's efforts to manage transportation-related security risks overseas, the Secretary of State should direct DS to clarify whether or not the FAH's armored vehicle policy for overseas posts is that every post must have sufficient armored vehicles, and if DS determines that the policy does not apply to all posts, articulate the conditions under which it does not apply.

    Agency: Department of State
    Status: Open
    Priority recommendation

    Comments: State concurred with this recommendation and provided an update in April 2017 describing its plans to address the recommendation. However, as of January 2018, State had not completed the described actions. We will continue to monitor State's progress in implementing this recommendation.
    Recommendation: To enhance State's efforts to manage transportation-related security risks overseas, the Secretary of State should direct DS to develop monitoring procedures to ensure that all posts comply with the FAH's armored vehicle policy for overseas posts once the policy is clarified.

    Agency: Department of State
    Status: Open
    Priority recommendation

    Comments: State concurred with this recommendation and provided an update in April 2017 describing its plans to address the recommendation. However, as of January 2018, State had not completed the described actions. We will continue to monitor State's progress in implementing this recommendation.
    Recommendation: To enhance State's efforts to manage transportation-related security risks overseas, the Secretary of State should direct DS to clarify existing guidance on refresher training, such as by delineating how often refresher training should be provided at posts facing different types and levels of threats, which personnel should receive refresher training, and how the completion of refresher training should be documented.

    Agency: Department of State
    Status: Open
    Priority recommendation

    Comments: State concurred with this recommendation and provided an update in April 2017 describing its plans to address the recommendation. However, as of January 2018, State had not completed the described actions. We will continue to monitor State's progress in implementing this recommendation.
    Recommendation: To enhance State's efforts to manage transportation-related security risks overseas, the Secretary of State should direct DS to improve guidance for RSOs, in coordination with other relevant State offices and non-State agencies as appropriate, on how to promote timely communication of threat information to post personnel and timely receipt of such information by post personnel.

    Agency: Department of State
    Status: Open
    Priority recommendation

    Comments: State concurred with this recommendation and provided an update in April 2017 describing its plans to address the recommendation. However, as of January 2018, State had not completed the described actions. We will continue to monitor State's progress in implementing this recommendation.
    Director: Chris Currie
    Phone: (404) 679-1875

    1 open recommendations
    Recommendation: To help ensure that whistleblower retaliation reports are addressed efficiently and effectively, the Secretary of Homeland Security should direct the Under Secretary of DHS's National Protection and Programs Directorate's (NPPD), the Assistant Secretary for Infrastructure Protection, and the Director of the Infrastructure Security Compliance Division (ISCD) to develop a documented process and procedures to address and investigate whistleblower retaliation reports that could include existing practices, such as the Department of Labor's Occupational Safety and Health Administration's recommended practices, in developing the process and procedures.

    Agency: Department of Homeland Security
    Status: Open

    Comments: According to Infrastructure Security Compliance Division (ISCD) officials, in September 2016 they initiated development of a standard operating procedure for addressing and investigating whistleblower retaliation complaints. According to ISCD officials, the procedure will consider OSHA's guidance, once available, when developing this set of procedures. On January 10, 2018, a senior ISCD official stated that the standard operating procedures are to be approved in late winter/early spring 2018. ISCD officials stated that they will provide the standard operating procedures to us for review when they are approved. We will update the status of this recommendation after this additional information is received from DHS.
    Director: Andrew Von Ah
    Phone: (213) 830-1011

    4 open recommendations
    Recommendation: To ensure the quality of the risk assessments used to inform its future QHSR processes, the Secretary of Homeland Security should direct the Assistant Secretary for Policy to ensure future QHSR risk assessment methodologies reflect key elements of successful risk assessment methodologies, such as being: (1) Documented, which includes documenting how risk information was integrated to arrive at the assessment results, (2) Reproducible, which includes producing comparable, repeatable results, and (3) Defensible, which includes communicating any implications of uncertainty to users of the risk results.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In April 2016, the Office of Policy's Office of Strategy, Plans, Analysis and Risks completed initial meetings with government and non-government subject matter experts to refine risk analyses for the upcoming 2018 QHSR. Representatives from the department's component and headquarters staff are to take part in the Department's Risk Modeling and Analysis Steering Committee by reviewing, documenting and approving proposed new methodologies planned to help identify and prioritize threats and hazards. This effort is intended to lead to a documented, reproducible, and defensible assessment, according to the DHS officials. As of November 2017, this recommendation remains open until DHS provides information allowing us to verify that the risk analysis contains these elements.
    Recommendation: To enable the use of risk information in supporting resource allocation decisions, guiding investments, and highlighting the measures that offer the greatest return on investment, the Secretary of Homeland Security should direct the Assistant Secretary for Policy to refine its risk assessment methodology so that in future QHSRs it can compare and prioritize homeland security risks and risk mitigation strategies.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of June 2016, the Office of Policy's Office of Strategy, Plans, Analysis, and Risk, with support from the RAND Corporation, proposed a methodology to assess threats, hazards, and vulnerabilities impacting U.S. homeland security. In addition, the department's Risk Modeling and Analysis Executive Steering Committee was to review and approve the proposed methodology. The methodology is intended to enable the Department of Homeland Security to compare and prioritize homeland security risks and risk mitigation strategies, according to DHS officials. As of November 2017, the recommendation will remain open until DHS provides information that enables us to verify that the methodology allows such comparisons.
    Recommendation: To ensure proper management of the QHSR stakeholder consultation process, the Secretary of Homeland Security should direct the Assistant Secretary for Policy to identify and implement stakeholder meeting processes to ensure that communication is interactive when project planning for the next QHSR.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of June 2016, the Office of Policy's Office of Strategy, Plans, Analysis, and Risk finalized a draft stakeholder outreach plan to include use of the Office of Management and Budget's Max electronic collaboration website to engage with federal, state, and local stakeholders. The OMB-MAX website is available to government and non-government offices and allows the posting of documents, articles, and links, as well as facilitating collaborative editing of documents and participant interaction threads, according to DHS officials. In addition, the Office of Policy's Office of Strategy, Plans, Analysis, and Risk is exploring the use of different tools to facilitate more interactive stakeholder engagement. For example, DHS's Office of Partnerships and Engagement is to facilitate additional engagement with external subject matter experts, arrange interagency coordination, and organize review and approval with parties of the homeland security enterprise in order to coordinate and approve the development of the 2018 QHSR. As of November 2017, this recommendation remains open until DHS provides information enabling us to verify that interactive communication approaches are implemented.
    Recommendation: To ensure proper management of the internal QHSR stakeholder consultation process, the Secretary of Homeland Security should direct the Assistant Secretary for Policy to clarify component detailee roles and responsibilities when project planning for the next QHSR.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of June 2016, the Office of Policy's Office of Strategy, Plans, Analysis, and Risk (SPAR) drafted a memorandum for the Deputy Secretary to solicit Component subject matter experts. The memorandum specifies component detailee roles and responsibilities, to include serving in an advisory, consultation, and coordination role, according to DHS officials. SPAR was to lead an integrated group of analysts and strategic planners that are to be supported and augmented by the subject matter experts. The experts and detailees were to serve as members of study teams analyzing key threats, trends, and strategy and policy alternatives associated with issues and challenges relating to DHS's mission and objectives. A second memorandum requesting additional detailee support was to be issued in November 2016, prior to the formal review phase of the new QHSR which was to begin in January 2017. As of November 2017, this recommendation will remain open until DHS provides information allowing us to verify that clarified detailee roles and responsibilities are finalized and implemented.
    Director: Maurer, Diana C
    Phone: (202) 512-8777

    8 open recommendations
    including 8 priority recommendations
    Recommendation: To better ensure that FBI whistleblowers have access to recourse under DOJ's regulations should the individuals experience retaliation, and to minimize the possibility of discouraging future potential whistleblowers, the Attorney General should clarify in all current relevant DOJ guidance and communications, including FBI guidance and communications, to whom FBI employees may make protected disclosures and, further, explicitly state that employees will not have access to recourse if they experience retaliation for reporting alleged wrongdoing to someone not designated in DOJ's regulations.

    Agency: Department of Justice
    Status: Open
    Priority recommendation

    Comments: In response to our report, in December 2016, Congress passed and the President signed the FBI Whistleblower Protection Enhancement Act of 2016, Pub. L. No. 114-302, which, among other things, provides a means for FBI employees to obtain corrective action for retaliation for disclosures of wrongdoing made to supervisors and others in the employees' chain of command. Following this, the FBI worked closely with the Department of Homeland Security's Office of Inspector General (DHS-OIG) to develop a training that clearly identifies to whom FBI employees may make protected disclosures. In addition, the FBI issued an aligned policy directive and two fact sheets detailing whistleblower rights. However, as of January 2018, DOJ's regulations have not been subsequently updated and are inconsistent with the current statute and FBI's guidance and training; as such, the problem of unclear or conflicting guidance to FBI employees still needs to be addressed. To address this recommendation, DOJ would need to update its regulations and ensure that all relevant guidance is clear and consistent across the department.
    Recommendation: To ensure that complainants receive the periodic updates that they are entitled to and need to determine next steps for their complaint, such as whether or not to seek corrective action from OARM, Counsel, DOJ-OPR should tailor its new case management system or otherwise develop an oversight mechanism to capture information on the office's compliance with regulatory requirements and, further, use that information to monitor and identify opportunities to improve DOJ-OPR's compliance with regulatory requirements.

    Agency: Department of Justice: Office of Professional Responsibility
    Status: Open
    Priority recommendation

    Comments: DOJ agreed with this recommendation but, as of January 2018, has not responded to our requests for updates. To address this recommendation, DOJ would need to develop an oversight mechanism to monitor DOJ-OPR's compliance with regulatory requirements and use that information to identify opportunities for improvement.
    Recommendation: To better ensure that DOJ is fulfilling its commitment to improving efficiency in handling these complaints, Office of Attorney Recruitment and Management (OARM) and Office of the Deputy Attorney General (ODAG) should provide parties with an estimated time frame for returning each decision, including whether the complaint meets threshold regulatory requirements, merits, and appeals. If the time frame shifts, OARM and ODAG should timely communicate a revised estimate to the parties.

    Agency: Department of Justice: Office of the Deputy Attorney General
    Status: Open
    Priority recommendation

    Comments: DOJ agreed with this recommendation but, as of January 2018, has not responded to our requests for updates. To address this recommendation, DOJ would need to provide complainants with estimated time frames for returning decisions in FBI whistleblower retaliation cases.
    Recommendation: To better ensure that DOJ is fulfilling its commitment to improving efficiency in handling these complaints, Office of Attorney Recruitment and Management (OARM) and Office of the Deputy Attorney General (ODAG) should provide parties with an estimated time frame for returning each decision, including whether the complaint meets threshold regulatory requirements, merits, and appeals. If the time frame shifts, OARM and ODAG should timely communicate a revised estimate to the parties.

    Agency: Department of Justice: Justice Management Division: Human Resources and Administration: Office of Attorney Recruitment and Management
    Status: Open
    Priority recommendation

    Comments: As of March 1, 2017, the Department of Justice (DOJ) has not responded to GAO requests for information on any efforts DOJ has taken to address this recommendation.
    Recommendation: To better ensure that DOJ is fulfilling its commitment to improving efficiency in handling these complaints, DOJ Office of Professional Responsibility (DOJ-OPR), Office of the Inspector General, OARM, and ODAG should jointly assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire investigation, adjudication, and appeal process to ensure that these changes are in fact shortening total complaint length, without sacrificing quality.

    Agency: Department of Justice: Office of the Deputy Attorney General
    Status: Open
    Priority recommendation

    Comments: DOJ agreed with this recommendation but, as of January 2018, has not responded to our requests for updates. In January 2018, DHS-OIG officials told us that they participate at least twice a year, with OARM, DOJ-OPR, and the FBI Office of Equal Employment Opportunity Affairs in efforts to assess and improve the FBI Whistleblower Mediation Program. This is the type of action called for in the recommendation, but the mediation program is just one of many efforts to be assessed. To fully address this recommendation, DOJ would need to assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire complaint process, including the investigation, adjudication and appeal.
    Recommendation: To better ensure that DOJ is fulfilling its commitment to improving efficiency in handling these complaints, DOJ Office of Professional Responsibility (DOJ-OPR), Office of the Inspector General, OARM, and ODAG should jointly assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire investigation, adjudication, and appeal process to ensure that these changes are in fact shortening total complaint length, without sacrificing quality.

    Agency: Department of Justice: Justice Management Division: Human Resources and Administration: Office of Attorney Recruitment and Management
    Status: Open
    Priority recommendation

    Comments: DOJ agreed with this recommendation but, as of January 2018, has not responded to our requests for updates. In January 2018, DHS-OIG officials told us that they participate at least twice a year, with OARM, DOJ-OPR, and the FBI Office of Equal Employment Opportunity Affairs in efforts to assess and improve the FBI Whistleblower Mediation Program. This is the type of action called for in the recommendation, but the mediation program is just one of many efforts to be assessed. To fully address this recommendation, DOJ would need to assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire complaint process, including the investigation, adjudication and appeal.
    Recommendation: To better ensure that DOJ is fulfilling its commitment to improving efficiency in handling these complaints, DOJ Office of Professional Responsibility (DOJ-OPR), Office of the Inspector General, OARM, and ODAG should jointly assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire investigation, adjudication, and appeal process to ensure that these changes are in fact shortening total complaint length, without sacrificing quality.

    Agency: Department of Justice: Office of Professional Responsibility
    Status: Open
    Priority recommendation

    Comments: DOJ agreed with this recommendation but, as of January 2018, has not responded to our requests for updates. In January 2018, DHS-OIG officials told us that they participate at least twice a year, with OARM, DOJ-OPR, and the FBI Office of Equal Employment Opportunity Affairs in efforts to assess and improve the FBI Whistleblower Mediation Program. This is the type of action called for in the recommendation, but the mediation program is just one of many efforts to be assessed. To fully address this recommendation, DOJ would need to assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire complaint process, including the investigation, adjudication and appeal.
    Recommendation: To better ensure that DOJ is fulfilling its commitment to improving efficiency in handling these complaints, DOJ Office of Professional Responsibility (DOJ-OPR), Office of the Inspector General, OARM, and ODAG should jointly assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire investigation, adjudication, and appeal process to ensure that these changes are in fact shortening total complaint length, without sacrificing quality.

    Agency: Department of Justice: Office of Inspector General
    Status: Open
    Priority recommendation

    Comments: DOJ agreed with this recommendation but, as of January 2018, has not responded to our requests for updates. In January 2018, DHS-OIG officials told us that they participate at least twice a year, with OARM, DOJ-OPR, and the FBI Office of Equal Employment Opportunity Affairs in efforts to assess and improve the FBI Whistleblower Mediation Program. This is the type of action called for in the recommendation, but the mediation program is just one of many efforts to be assessed. To fully address this recommendation, DOJ would need to assess the impact of ongoing and planned efforts to reduce the duration of FBI whistleblower retaliation complaints throughout the entire complaint process, including the investigation, adjudication and appeal.
    Director: Charles Michael Johnson, Jr.
    Phone: (202) 512-7331

    1 open recommendations
    Recommendation: For elements identified in the Countering Iran in the Western Hemisphere Act of 2012 that were not fully addressed in the strategy, the Secretary of State should provide the relevant congressional committees with information that would fully address these elements. In the absence of such information, State should explain to the congressional committees why it was not included in the strategy.

    Agency: Department of State
    Status: Open

    Comments: In a letter dated December 23, 2014, the Department of State (State) noted that the elements identified in the GAO report as not being adequately addressed by State were matters where the consensus of the intelligence community was that there was not an identifiable threat to counter. GAO's report assessed that State did not address four specific elements identified in the Countering Iran in the Western Hemisphere Act of 2012. State's December 2014 letter provided explanations for these four elements, including the availability of information on existing agency websites, briefings provided to Congress, and State's lack of finding that foreign governments showed clear threats. We continue to maintain that the strategy did not include all of the elements that the law stated should be included, and State did not demonstrate that it provided relevant congressional committees with information that would fully address these elements. In December 2015, State noted that it remains in close contact with the relevant congressional committees across a range of security, economic and political with regard to the Western Hemisphere on a regular and continuing basis. State further noted that it provided an oral briefing along with its original submission of the report to Congress and answered questions posed by Congress. State officials said that they stand ready to provide further information in the appropriate setting should it be requested. However, State did not provide GAO with information about whether it had provided information to Congress specifically for the elements identified in the Countering Iran in the Western Hemisphere Act of 2012 that were not fully addressed in the strategy, nor provide additional information about whether State explained to the congressional committees why any absence of such information was not included in the strategy. Furthermore, GAO learned from the House Foreign Affairs Committee staff that State and the Office of the Director for National Intelligence provided a briefing to the committee regarding Iranian activities in Latin America on February 25, 2016. As of August 2016, GAO did not receive any documents related to the briefings because, according to State, the talking points document was considered deliberative and therefore could not be shared. According to State officials, they continue to monitor the issue and brief Congress as appropriate. As of December 2017, State noted that its position regarding this recommendation and the deliberative nature of the talking points document remains unchanged.
    Director: Fleming, Susan A
    Phone: (202) 512-2834

    4 open recommendations
    Recommendation: To help maximize the use of available capacity at slot-controlled airports, enhance competition through greater airline access to slots, and enhance transparency of slot information, the Secretary of Transportation should direct the FAA Administrator to apply slot rules to individual slots, as opposed to pools of slots within a slot period.

    Agency: Department of Transportation
    Status: Open

    Comments: In January 2015, the FAA issued a Notice of Proposed Rulemaking (NPRM) for the New York City area airports. The proposal included changes to how the FAA would determine compliance with minimum slot usage rules similar to GAO's recommendation and the WSG. Under that concept, a slot would only be considered for a flight or series of flights in a single slot and not potentially applied or averaged to more than one slot. The NPRM was withdrawn by DOT and FAA in April 2016 to allow further evaluation of recent changes in demand, competition, operations, and other factors in the New York City area airports. The FAA and the Office of the Secretary continue to evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to ensure compliance with minimum slot usage, including future rulemaking.
    Recommendation: To help maximize the use of available capacity at slot-controlled airports, enhance competition through greater airline access to slots, and enhance transparency of slot information, the Secretary of Transportation should direct the FAA Administrator to periodically disclose information, which may include current slot holders and operators, on currently available slots.

    Agency: Department of Transportation
    Status: Open

    Comments: The FAA currently provides the public with slot holder and slot operator information and allocated slot levels by period upon request. Additionally, the FAA regularly discusses slot availability with interested parties. The FAA is also working on a Slot Administration Office webpage that would include references to current rules, orders, other agency actions, and related guidance materials. We anticipate the website will be available in 2017. The website will include commonly requested reports, such as slot holder, slot operator, and uneven slot transfer lists on a quarterly basis.
    Recommendation: To help maximize the use of available capacity at slot-controlled airports, enhance competition through greater airline access to slots, and enhance transparency of slot information, the Secretary of Transportation should direct the FAA Administrator to collect and disclose data, including the relationship between lessors and lessees, on slot leases.

    Agency: Department of Transportation
    Status: Open

    Comments: The FAA has historically maintained a listing of slot transfers between non-commonly owned or non-commonly marketed carriers. These are known as uneven transfers and include transfers other than one-for-one-swaps at the same airport. This list is regularly made available on request. The uneven transfer information will be placed on the FAA Slot Administration Office website discussed in the update to Recommendation 4. The FAA also requires carriers to submit information on the specific slot(s) to be transferred, including the gaining and losing carriers and the effective dates.
    Recommendation: With respect to possible future regulatory action, the DOT Secretary should consider requiring airlines to schedule a certain percentage, or all, of their slot allocations, similar to practices maintained elsewhere in the world.

    Agency: Department of Transportation
    Status: Open

    Comments: The Department concurs that any future rulemaking should consider changes to the minimum slot usage rules to improve slot utilization at the slot controlled airports and provide greater harmonization with industry standards applied at airports outside the U.S. The FAA and the Department of Transportation stated that they will evaluate the circumstances at the New York City area airports and DCA and, if necessary, will consider steps to improve slot utilization, including future rulemaking.
    Director: Farrell, Brenda S
    Phone: (202)512-3000

    1 open recommendations
    Recommendation: To improve the effectiveness of the implementation of the Joint Duty Program and to help ensure that institutional knowledge about the program transcends the individual tenure of each serving Joint Duty Program Chief, the Director of National Intelligence should develop a comprehensive strategic framework for the Joint Duty Program. This framework could include things such as (1) clearly defining its mission, (2) establishing performance goals, (3) developing quantifiable metrics for measuring progress toward achieving performance goals, (4) determining the financial resources necessary to accomplish the mission of the program, (5) using performance information and metrics to make decisions to improve the program, and (6) communicating results effectively with each of the IC elements.

    Agency: Office of the Director of National Intelligence
    Status: Open

    Comments: As of September 2017, the Office of the Director of National Intelligence has not implemented this recommendation.