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    Subject Term: "Teacher education"

    2 publications with a total of 7 open recommendations
    Director: Melissa Emrey-Arras
    Phone: (617) 788-0534

    3 open recommendations
    Recommendation: The Secretary of Education should develop a risk-based, cost-effective strategy to verify that states are implementing a process for assessing whether any teacher preparation programs are low-performing.

    Agency: Department of Education
    Status: Open

    Comments: Education reported adding additional questions about states' processes for identifying low-performing and at-risk programs to its annual state data collection form. The Department reported that this revised data collection form was submitted to OMB in April 2016 and was still undergoing OMB review as of September 2017. In the meantime, Education reported that it is conducting a temporary risk-based monitoring approach to determine how states report information on low-performing teacher preparation programs. GAO will monitor Education's efforts to finalize and implement these initiatives.
    Recommendation: The Secretary of Education should study the usefulness of Title II data elements for policymakers and practitioners, and, if warranted, develop a proposal for Congress to eliminate or revise any statutorily-required elements that are not providing meaningful information.

    Agency: Department of Education
    Status: Open

    Comments: Education reported that its regulations published in October 2016 included new Title II data elements related to program quality. However, this action is distinct from our recommendation to assess whether existing fields required by law should be eliminated or revised. During our review, Education officials noted that such data elements could only be eliminated or revised through legislation, rather than regulation. Therefore, we continue to believe that it would be valuable for Education to review the existing data elements required by law and submit a proposal to Congress to eliminate or revise any of these fields, if warranted.
    Recommendation: The Secretary of Education should develop and implement mechanisms to systematically share information about teacher preparation program quality with relevant Department of Education program offices and states (including state Independent Standards Boards).

    Agency: Department of Education
    Status: Open

    Comments: Education reported that, subject to available staff resources, the agency would be designing an internal work group to increase information-sharing about teacher preparation program quality within and outside the Department. As of August 2017, ED reported that actions on this recommendation were pending. GAO will monitor Education's continued steps to design and implement this working group.
    Director: Jacqueline M. Nowicki,
    Phone: (617) 788-0580

    4 open recommendations
    Recommendation: To enhance participation in and strengthen management of federal student aid programs for teachers, the Secretary of Education should direct Federal Student Aid's Chief Operating Officer to explore and implement ways to raise awareness about the TEACH Grant and the loan forgiveness programs.

    Agency: Department of Education
    Status: Open

    Comments: In its initial response, Education noted that Federal Student Aid disseminates information about these programs through various channels, such as its website, social media, and materials posted to the Financial Aid Took Kit. Annual in-person training is also provided, as well as online guidance on these programs to Financial Aid Officers at Title IV institutions. In September 2017, Education provided an update of the steps it has taken to increase awareness of the teacher loan forgiveness program. However, documentation is needed to demonstrate that the initial correspondence with borrowers, servicers' websites, and exit counseling include information on both programs.
    Recommendation: To enhance participation in and strengthen management of federal student aid programs for teachers, the Secretary of Education should direct Federal Student Aid's Chief Operating Officer to take steps to determine why participants are not able to meet TEACH Grant service requirements and examine ways to address those challenges.

    Agency: Department of Education
    Status: Open

    Comments: In 2017, Education reported that, as a result of its 2016 survey to TEACH Grant recipients whose grant had converted to a loan, the agency determined that grantees faced challenges with recertification, including that the existing certification form was too confusing. To help borrowers, Education plans to create three different forms to help both completers and non-completers meet program certification requirements. We will close the recommendation when the forms are finalized and available to grant recipients.
    Recommendation: To enhance participation in and strengthen management of federal student aid programs for teachers, the Secretary of Education should direct Federal Student Aid's Chief Operating Officer to review the underlying cause of the known erroneous conversions to ensure steps Education has taken are sufficient to address the problem, and establish time frames for transferring the approximately 2,600 loan conversions currently with other loan servicers.

    Agency: Department of Education
    Status: Open

    Comments: In its initial response, Education noted it has already taken steps to implement this recommendation, such as a comprehensive assessment to identify the causes of the conversions and the grants affected. After identifying the reasons, the agency worked with current grant services to ensure accuracy and make sure they understood program requirements. ED will also work with recipients to resolve issues related to grants that were converted in error. In September 2017, Education provided documentation that the loan conversions were transferred to one servicer in December 2014. GAO is requesting additional documentation on the assessment Education and the servicer conducted on underlying causes of the erroneous conversions.
    Recommendation: To enhance participation in and strengthen management of federal student aid programs for teachers, the Secretary of Education should direct Federal Student Aid's Chief Operating Officer to review the TEACH grant-to-loan conversion dispute process and disseminate to appropriate audiences clear, consistent information on it, including that recipients have an option to dispute, how to initiate a dispute, and the specific criteria considered in the adjudicating process.

    Agency: Department of Education
    Status: Open

    Comments: In its initial response, Education noted steps it has taken to address this recommendation. For example, the agency clarified the TEACH grant conversion dispute process, detailing the specific set of criteria under which FedLoan Servicing is authorized to convert loans back to grants. In September 2017, Education reported that it included new language when it corresponds with TEACH grant recipients. However, the information was not included on the servicer's website. We will consider closing this recommendation once that information is provided.