Reports & Testimonies

  • GAO’s recommendations database contains report recommendations that still need to be addressed.

    GAO’s recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented. You can explore open recommendations by searching or browsing.

    GAO's priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. These recommendations are labeled as such. You can find priority recommendations by searching or browsing our open recommendations below, or through our mobile app.

  • Browse Open Recommendations

    Explore priority recommendations by subject terms or browse by federal agency

    Search Open Recommendations

    Search for a specific priority recommendation by word or phrase

  • Governing on the go?

    Our Priorities for Policy Makers app makes it easier for leaders to search our recommendations on the go.

    See the November 10th Press Release

  • Have a Question about a Recommendation?

    • For questions about a specific recommendation, contact the person or office listed with the recommendation.
    • For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or
  • « Back to Results List Sort by   


    Subject Term: "Professional standards"

    2 publications with a total of 2 open recommendations including 1 priority recommendation
    Director: Elizabeth Curda
    Phone: (202) 512-7114

    1 open recommendations
    including 1 priority recommendation
    Recommendation: In order to ensure that veterans receive quality care from qualified physicians, the Secretary of Veterans Affairs should direct the Under Secretary for Health to develop and implement a comprehensive oversight strategy that includes ongoing monitoring and evaluations of the contractors' verification of PC3 and Choice physicians' credentials, as well as VHA staff's review of Choice physicians. VHA's oversight should include reviewing documentation and assessing whether the contractors' plans for improving their processes for Choice credentials verification are effective.

    Agency: Department of Veterans Affairs
    Status: Open
    Priority recommendation

    Comments: In June and July 2017, the Veterans Health Administration (VHA) completed separate audit evaluations of both contractors' verification of Patient-Centered Community Care (PC3) and Choice physicians' credentials. This supplements the ongoing monitoring that VHA already had in place for routinely and independently checking the credentials for a sample of PC3 and Choice providers. However, as of October 2017, VHA has not yet implemented a strategy to oversee VHA staff's review of Choice physicians through the VHA Choice Provider Agreement program.
    Director: Beryl H. Davis
    Phone: (202) 512-2623

    1 open recommendations
    Recommendation: In order to ensure that the Commission receives effective oversight of its major programs and operations, the Commission IG, or the individual or entity that ultimately assumes IG oversight responsibilities for the Commission under an alternate structure, should conduct inspections that are fully in accordance with CIGIE's Quality Standards for Inspection and Evaluation and the OIG's policies and procedures.

    Agency: Denali Commission
    Status: Open

    Comments: The Denali Commissions' office's directives include policies and procedures to address planning for, conduct of, and reporting on inspections and include a section on annual planning, risk assessments, and internal and external quality control processes and procedures. In March 2017, the Denali Commission's Inspector General (IG) provided us a template, which will be used to ensure that inspections are conducted in accordance with the Council of Inspectors General on Integrity and Efficiency's (CIGIE) Quality Standards for Inspection and Evaluation and the Office of Inspector General's (OIG) policies and procedures. We have reviewed this template and concluded that it meets the intent of our recommendation. However, this template was not available in time for use during the last inspection, which was performed in 2016 and issued in March 2017. We will obtain a copy of the next inspection report once issued to ensure this latest template was used before we consider closing our recommendation. We will continue to monitor the agency's actions to address this recommendation.