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    Subject Term: "Government procurement"

    37 publications with a total of 104 open recommendations including 16 priority recommendations
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    7 open recommendations
    Recommendation: To enhance management attention to closing out contracts, the Secretary of Defense should develop a means for department-wide oversight into components' progress in meeting their goals on closing contracts and the status of contracts eligible for closeout. (Recommendation 1)

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance management attention to closing out contracts, the Secretary of Health and Human Services should develop a means for department-wide oversight into components' progress in meeting their goals on closing contracts and the status of contracts eligible for closeout. (Recommendation 2)

    Agency: Department of Health and Human Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance management attention to closing out contracts, the Secretary of Homeland Security should develop a means, either at the agency or the component level, to track where the contracts are in the closeout process, and establish goals and performance measures for closing contracts. (Recommendation 3)

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance management attention to closing out contracts, the Attorney General should direct the Senior Procurement Executive to ensure the development of a means to track data on the number and type of contracts eligible for closeout and where the contracts are in the closeout process, as well as a means to assess--at the agency or component level--progress by establishing goals and performance measures for closing contracts. (Recommendation 4)

    Agency: Department of Justice
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance management attention to closing out contracts, the Secretary of State should develop a means at the agency level to track data on the entirety of the number and type of contracts eligible for closeout, where the contracts are in the closeout process, and establish goals and performance measures for closing contracts. (Recommendation 5)

    Agency: Department of State
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To manage its incurred cost inventory, the Director, DCAA should assess and implement options for reducing the length of time to begin incurred cost audit work and establish related performance measures. (Recommendation 6)

    Agency: Department of Defense: Defense Contract Audit Agency
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To manage its incurred cost inventory, the Director, DCAA should comprehensively assess the use and effect of multi-year audits on both DCAA and contractors and establish related performance measures. (Recommendation 7)

    Agency: Department of Defense: Defense Contract Audit Agency
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Kimberly M. Gianopoulos
    Phone: (202) 512-8612

    6 open recommendations
    Recommendation: To improve the quality and transparency of statistical reporting of international government procurement by GPA and U.S. FTA parties to fulfill their commitments under these agreements, the U.S. Trade Representative should prepare and submit a proposal to the WTO GPA working group on statistical reporting established by the Committee on Government Procurement that aims to improve the quality of statistical reporting by WTO parties to address the weaknesses we identified.

    Agency: Executive Office of the President: Office of the U.S. Trade Representative
    Status: Open

    Comments: On May 10, 2017 USTR officials said the United States has long struggled with the challenges associated with comparing statistics produced by the United States with statistics provided by U.S. trading partners where there are inconsistencies in statistical reporting. To respond to this known challenge, USTR led an effort to establish a work program on statistical reporting during the revised GPA negotiations. The WTO GPA statistical work program calls for parties to make recommendation on four issues: 1) whether the GPA Parties should adopt a common method for collection of statistics; 2) whether the GPA Parties are able to standardize the classifications in the statistical data reported to the GPA Committee; 3) means for facilitating the collection of country of origin of goods and services covered by the agreements; and 4) other technical issues in government procurement data reporting raised by any GPA Party. In 2017, USTR assumed the chair of the work program as part of its effort to ensure that the GPA Parties continue to make progress in their work on these recommendations. On April 27, 2017, USTR tabled a proposal that identifies outstanding issues preventing GPA Parties from improving the quality of statistical reporting. GPA Parties have agreed to discuss these issues at another work program meeting chaired by USTR in June 2017.
    Recommendation: To improve the quality and transparency of statistical reporting of international government procurement by GPA and U.S. FTA parties to fulfill their commitments under these agreements, the U.S. Trade Representative should resume the annual exchange of statistical data on covered government procurement with the other NAFTA parties as NAFTA requires.

    Agency: Executive Office of the President: Office of the U.S. Trade Representative
    Status: Open

    Comments: On May 10, 2017 USTR officials said they support resuming the annual exchange of statistical data under NAFTA, given the importance of high quality and transparent statistical reporting of government procurement and the significance of the trade relationships with Canada and Mexico. The Administration is currently reassessing NAFTA. USTR will seek to ensure that the exchange of procurement statistics is considered as part of the ongoing reevaluation.
    Recommendation: The U.S. Trade Representative should, with appropriate experts in Commerce, OMB, and GSA, improve the U.S. methodology for providing federal government procurement statistics to the WTO to ensure both accurate and more timely reporting, consistent with GPA requirements--for example, by providing preliminary estimates and updated values of covered federal procurement or by using an alternative methodology that bases measures of covered government procurement on actual annual obligations, if USTR determines that such an approach is consistent with WTO obligations.

    Agency: Executive Office of the President: Office of the U.S. Trade Representative
    Status: Open

    Comments: On May 10, 2017 USTR officials the revised U.S. approach for reporting GPA-covered procurement adopted in 2015 provides significantly more accurate statistics, but at the cost of timeliness. USTR, in coordination with DOC, is working to further revise the methodology for the preparation and submission of statistics on federal procurement covered by the GPA. They expected that this revised methodology will include both preliminary estimates and updated values of covered federal procurement, per the GAO recommendation.
    Recommendation: The U.S. Trade Representative should, in consultation with appropriate experts in Commerce, OMB, and GSA, develop a methodology for reporting statistics on state governments' covered procurement to the WTO consistent with GPA requirements.

    Agency: Executive Office of the President: Office of the U.S. Trade Representative
    Status: Open

    Comments: On May 10, 2017 USTR officials said that despite noting significant challenges in preparing accurate U.S. state-level statistics on government procurement, we did not identify any concrete steps to improve the accuracy of state-level statistics. Officials have begun to research the issue and found eight states covered by the GPA currently make procurement statistics available in an on-line searchable format, but none of those states indicates the value of procurements covered by trade agreements. Nonetheless, USTR, in consultation with DOC (ITA and Census), is assessing methods for preparing more accurate state-level statistics.
    Recommendation: The U.S. Trade Representative should, in consultation with appropriate experts in Commerce, OMB, and GSA, ensure that methodologies and data sources used to prepare GPA statistical notifications are documented.

    Agency: Executive Office of the President: Office of the U.S. Trade Representative
    Status: Open

    Comments: On May 10, 2017 USTR officials said as USTR and DOC work to develop new methodologies for federal and state-level statistical submissions, they are documenting the decision-making process and the final methodology. Additionally, as part of the data documentation process, DOC has agreed to maintain a database of the source data used in the preparation of both federal and state-level statistics. DOC and USTR are also taking additional steps to ensure the accuracy of all statistics submitted to the WTO.
    Recommendation: The U.S. Trade Representative should, in consultation with appropriate experts in Commerce, OMB, and GSA, ensure that calculations using U.S. procurement statistics and other data are reviewed for accuracy before reporting them to the WTO.

    Agency: Executive Office of the President: Office of the U.S. Trade Representative
    Status: Open

    Comments: On May 10, 2017 USTR officials said as USTR and DOC work to develop new methodologies for federal and state-level statistical submissions, they are documenting the decision-making process and the final methodology. Additionally, as part of the data documentation process, DOC has agreed to maintain a database of the source data used in the preparation of both federal and state-level statistics. DOC and USTR are also taking additional steps to ensure the accuracy of all statistics submitted to the WTO.
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    5 open recommendations
    including 4 priority recommendations
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should ensure that transition plans are submitted and monitored as required by FSSI guidance and guidance governing specific category management initiatives.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that agency transitions plans should be submitted and monitored in accordance with guidance, as GAO recommended in October 2016. OMB staff indicated that all FSSIs are now being evaluated against best in class criteria as part of the migration to a category management approach to federal procurement. Further, OMB staff stated that OMB will issue additional policy or guidance as necessary. GAO believes these actions, if implemented, would meet the intent of the recommendation. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given that transition plans were also required under FSSI guidance but were not submitted or monitored, it will be important for OMB to ensure that agencies follow through on submitting required plans going forward.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should update the Leadership Council charter to establish an expectation that Leadership Council agencies develop agency-specific targets for use of the solutions approved.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, OMB staff agreed with the need for agency-specific targets for use of FSSI and category management initiatives as GAO recommended. OMB staff recommended, however, that this be accomplished through the Category Management governance and reporting procedures and processes that will be instituted in upcoming guidance, rather than an update to the Leadership Council charter. In October 2016, OMB issued a draft circular on category management establishing that spend under management will be the principal measure OMB will use to assess agency adoption of category management. OMB staff indicated that they plan to evaluate at least annually agencies' spend under management results, which includes agency adoption of best in class solutions, and then review with agency leaders progress toward meeting goals. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low agency usage of the FSSIs, without such actions, and ensuring these targets and measures are set, OMB, and specifically the Office of Federal Procurement Policy, will lack the means to monitor progress and hold large procurement agencies accountable for using existing FSSIs or best in class solutions identified under subsequent category management efforts.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should revise the 2015 category management guidance to establish a process for setting targets and performance measures for each Leadership Council agency's adoption of proposed FSSIs and category management solutions and ensure agency specific targets and measures are set.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that Leadership Council agency progress towards implementing category management should be tracked and measured as we recommended. OMB staff reported that guidance is in draft form in which agency progress will be measured using the Spend Under Management (SUM) model which provides an assessment of category management maturity for each of the ten government-wide categories as evaluated against five attributes: leadership, strategy, data, tools, and metrics. OMB will assess agency progress no less than annually and will engage agency leaders in regularly reviewing progress toward their goals. In addition, OMB will track agency spend through best in class contracts and these data will likely be used as an internal category metric and shared with the agencies. Taken together, these actions are responsive to GAO?s recommendations. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low use of the FSSIs, OMB should continue to carefully monitor category management implementations as it moves forward and ensure that OFPP uses the planned targets and measures to hold agencies accountable for individual results. In short, greater accountability can lead to increased savings.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should report on agency specific targets and metrics as part of the category management Cross-Agency Priority goal.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that agency specific targets and metrics should be reported as GAO recommended in October 2016. OMB staff indicated that results achieved relative to the Category Management Cross Agency Priority (CAP) goal targets will continue to be reported on a quarterly basis on Peformance.gov but that they will likely not include agency specific targets and metrics. Rather, OMB staff indicated that agency spending through best in class solutions will be tracked and used as an internal category metric and that OMB will engage agency leaders in regularly reviewing progress toward their goals and assess agencies no less than annually. GAO believes these actions, if implemented, would meet the intent of the recommendation. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low agency usage of the FSSIs, OMB needs to monitor progress and hold large procurement agencies accountable for using existing FSSIs or best in class solutions identified under subsequent category management efforts.
    Recommendation: To improve the management of current FSSIs, the GSA FSSI program management office should provide oversight and support to the Information Retrieval FSSI to better align their practices with current strategic sourcing guidance related to collecting and using transactional data to calculate savings.

    Agency: General Services Administration
    Status: Open

    Comments: In response to our recommendation, GSA conducted a gap analysis of the Information Retrieval FSSI and its compliance with FSSI standards and provided the Library of Congress with FSSI best practice tools and resources related to collecting transactional data and calculating savings. According to GSA, the Library of Congress intends to address gaps to support the goal of implementation in the next Information Retrieval award in 2018. GSA will monitor progress, and provide feedback and assistance.
    Director: J. Lawrence Malenich
    Phone: (202) 512-3406

    1 open recommendations
    Recommendation: CCI's Chief Financial Officer should update its existing Procurement and Accounts Payable Policy to fully document CCI's management approval controls over payments made by check, including exemptions to regular procedures. This should include approval procedures to be followed during periods when only one authorized manager is available to sign checks for payment.

    Agency: Capital Concerts, Inc.
    Status: Open

    Comments: We provided a draft of this report to Capital Concerts, Inc. (CCI) for comment. In its written comments, CCI stated that its Board of Directors will take appropriate action to address this recommendation.
    Director: Neumann, John
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To ensure that DOE's control activities continue to be relevant and effective for managing supply chain risk, the Secretary should direct the Under Secretary for Nuclear Security, as the Administrator of the NNSA, to work with the Office of Intelligence and Counterintelligence and other DOE organizations, as appropriate, to assess the circumstances that might warrant using the enhanced procurement authority, and (1) if this assessment identifies circumstances that might warrant using the authority, the Secretary should direct the Under Secretary for Nuclear Security to work with other DOE organizations, as appropriate, to establish processes for using it and examine whether adequate resources are in place to support those processes, and (2) communicate the results of this assessment to the relevant congressional committees for their use in determining whether to extend the authority past its current termination date.

    Agency: Department of Energy
    Status: Open

    Comments: In an October 7, 2016, letter the Under Secretary for Nuclear Security and Administrator of the National Nuclear Security Administration (NNSA) said he agreed with GAO's recommendation to assess situations that might warrant the use of the enhanced procurement authority and, should specific circumstances be identified for use of the authority, NNSA would develop a process for its use. The assessment would include an examination of resources to support use of the authority. NNSA would work with other Department of Energy organizations as appropriate in conducting the assessment. The results would be shared with relevant congressional committees, as GAO recommended. NNSA had anticipated completion of the assessment by March 2017, but on June 1, 2017, NNSA officials told us they anticipated the completion date would be September 30, 2017.
    Director: Michele Mackin
    Phone: (202) 512-4841

    2 open recommendations
    Recommendation: To ensure a more accurate estimate of the expected cost savings under the fiscal year 2013-2017 multiyear procurement, Congress should consider requiring the Navy to update its estimate of savings, which currently reflects only Flight IIA ships, to increase transparency for costs and savings for Congress and the taxpayers, as well as provide improved information to support future multiyear procurement savings estimates.

    Agency: Congress
    Status: Open

    Comments: To ensure a more accurate estimate of the expected cost savings under the fiscal year 2013-2017 multiyear procurement, we asked Congress to consider requiring the Navy to update its estimate of savings, which currently reflects only Flight IIA ships, to increase transparency for costs and savings for Congress and the taxpayers, as well as provide improved information to support future multi-year procurement savings estimates. Neither the Senate nor House National Defense Authorization Act (NDAA) reports for fiscal year 2018 direct the Navy to update its savings and both reports include language authorizing the Navy to pursue a DDG 51 Flight III multi-year procurement contract for fiscal years 2018-2022. We will continue to monitor the status of this matter at least until the NDAA for fiscal year 2018 is enacted, at which time we will close the matter as not implemented if the multi-year procurement is authorized and no savings update requirement is included.
    Recommendation: To better support DDG 51 Flight III oversight, the Secretary of Defense should designate the Flight III configuration as a major subprogram of the DDG 51 program in order to increase the transparency, via Selected Acquisition Reports, of Flight III cost, schedule, and performance baselines within the broader context of the DDG 51 program.

    Agency: Department of Defense
    Status: Open

    Comments: DOD agreed that visibility into DDG 51 Flight III cost, schedule, and performance is important for oversight, but does not plan to designate Flight III as a major subprogram. No further DOD action has been taken on this recommendation and congressional reports supporting the National Defense Authorization Act for Fiscal Year 2018--yet to be finalized and enacted--do not include any direction for the department to do so. Nevertheless, with construction of the lead Flight III ship only recently awarded (June 2017), we will continue to monitor any action taken to designate Flight III as a major subprogram.
    Director: Valerie Melvin
    Phone: (202) 512-6304

    4 open recommendations
    Recommendation: To address weaknesses in the department's financial management systems modernization efforts, the Secretary of HUD should direct the Chief Financial Officer to work with the Chief Information Officer in managing subsequent initiatives to define a high-level depiction of the IT systems anticipated in the future state, a description of the operations that must be performed and who must perform them, and an explanation of where and how the operations are to be carried out.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In its comments on our draft report, HUD neither agreed nor disagreed with our recommendations, but noted that it planned to improve management practices and IT governance for future modernization efforts. In May 2017, HUD's Deputy Chief Information Officer reported that that the office was managing multiple enterprise-level initiatives no longer classified as financial management modernization efforts, but which are intended to address certain previously reported financial systems modernization needs. The department provided early high-level requirements and a solution architecture for one such initiative, including a future requirement to support data required for HUD's financial reporting needs from Treasury. However, HUD does not yet have a plan to develop a high-level concept of operations for IT systems anticipated in the future state. We intend to follow up on HUD's actions.
    Recommendation: To address weaknesses in the department's financial management systems modernization efforts, the Secretary of HUD should direct the Chief Financial Officer to work with the Chief Information Officer in managing subsequent initiatives to develop comprehensive plans for scope, schedule and cost.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In its comments on our draft report, HUD neither agreed nor disagreed with our recommendations, but noted that it planned to improve management practices and IT governance for future modernization efforts. In May 2017, the department provided an early project oversight plan and critical task schedule for one initiative related to enterprise data management, but these plans are not comprehensive and do not include, among other things, detailed cost estimates. We intend to follow up on HUD's actions.
    Recommendation: To address weaknesses in the department's financial management systems modernization efforts, the Secretary of HUD should direct the Chief Financial Officer to work with the Chief Information Officer in managing subsequent initiatives to ensure requirements are fully documented and traceable.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In its comments on our draft report, HUD neither agreed nor disagreed with our recommendations, but noted that it planned to improve management practices and IT governance for future modernization efforts. In March 2017, the department reported that the Chief Financial Officer and the Chief Information Officer intend to partner on future departmental financial management systems modernization efforts to fully document requirements and trace requirements to the functionality in the modernized system. In May 2017, department officials reported that the subsequent initiatives underway were following an Agile process yielding product-release backlogs as documentation of requirements for ongoing initiatives. They provided the initial backlog for an enterprise data management initiative. However, HUD could not demonstrate that these requirements were complete and traceable to mission needs. We intend to follow up on HUD's actions.
    Recommendation: The Secretary of HUD should also direct the Deputy Secretary to ensure that the Chief Information Officer takes action to improve IT governance control activities used for monitoring programs and identifying needed corrective actions, and strengthen investment oversight by improving coordination with stakeholders and alignment among IT modernization efforts.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In its comments on our draft report, HUD neither agreed nor disagreed with our recommendations, but noted that it planned to improve management practices and IT governance for future modernization efforts. In March 2017, the department reported on its fiscal year 2016 updates to charters of its IT governance boards, which provide oversight of all its IT investments, including financial management initiatives, and noted that business cases for proposed development and modernization initiatives had been discussed at governance meetings. HUD also reported that it had set up steering committees to supplement board governance and monitoring two enterprise-level modernization efforts and planned to apply mechanisms, such as project health assessments, intended to establish effective investment oversight. However, HUD has not yet demonstrated that the updated governance control activities have improved program monitoring and identified any needed corrective actions or that planned oversight mechanisms have improved coordination with stakeholders or alignment of modernization efforts. We intend to follow up on HUD's actions to ensure that planned improvements to governance and oversight mechanisms are effectively implemented and institutionalized.
    Director: Mackin, Michele
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: The Secretary of Defense should, before the downselect decision for the frigates, require the program to submit appropriate milestone documentation as identified by OSD, which could include an Independent Cost Estimate, an Acquisition Program Baseline, and a plan to incorporate the frigate into SAR updates.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with this recommendation, noting that the Navy views the LCS transition to the frigate as an incremental upgrade as opposed to a new acquisition program. DOD also stated that the Navy would be required to provide key documentation related to the seaframe, including an independent cost estimate and an updated acquisition program baseline. In 2017, the Navy decided to pursue a different frigate acquisition strategy, and according to the program office, the frigate is now considered a new, distinct acquisition program and will have milestone decisions and require the applicable milestone documentation and OSD oversight and reporting as the program moves toward an award decision in fiscal year 2020. The program office also noted that the specific milestone documentation that will be required is currently being assessed and the program plans to have a frigate Selected Acquisition Report. Once more details are finalized for the program, the planned actions would meet the intention of our recommendation. We will keep this recommendation open until the program's approach has been better defined.
    Director: Susan A. Fleming
    Phone: (202) 512-2834

    3 open recommendations
    Recommendation: To strengthen FRA's grants management practices, the Secretary of Transportation should direct the FRA Administrator to enhance the process outlined in the Grants Manual to monitor project performance for future grants to include: (1) performance measures directly linked to project goals, and (2) fully incorporating timely and actionable information on grantee performance into FRA's review process to help determine whether current efforts are in line with the overall project goals.

    Agency: Department of Transportation
    Status: Open

    Comments: DOT agreed with this recommendation and stated that FRA will enhance the grants management manual content linking performance measures to project goals, and incorporating timely and actionable information on grant performance into monitoring and oversight activities. DOT stated FRA would complete these actions by June 30, 2017.
    Recommendation: To strengthen FRA's grants management practices, the Secretary of Transportation should direct the FRA Administrator to develop and provide written guidance to grantees to include FRA's expectations on the type of information grantees should provide, such as guidance specific to deliverables and milestones for each grant project.

    Agency: Department of Transportation
    Status: Open

    Comments: DOT agreed with this recommendation and stated that FRA will identify gaps in existing guidance and develop and disseminate revised guidance to grantees. DOT stated FRA would complete these actions by December 31, 2017.
    Recommendation: To strengthen FRA's grants management practices, the Secretary of Transportation should direct the FRA Administrator to analyze training needs and formalize a training plan for grantees and agency staff, which could include training on grant-specific procedures and policies.

    Agency: Department of Transportation
    Status: Open

    Comments: DOT agreed with this recommendation and FRA developed a revised formal training plan in March 2017. As of May 2017, we are reviewing this plan.
    Director: Williamson, Randall B
    Phone: (202) 512-7114

    2 open recommendations
    Recommendation: To develop and maintain medical sharing expertise within the network contracting offices, the Secretary of Veterans Affairs should direct the Under Secretary for Health to create a plan for increasing the retention of contracting officers that work in medical sharing teams.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In March 2017, VHA reported that it is working on creating a plan for increasing the retention of contracting officers that work in medical sharing teams. The Medical Sharing Office (MSO) has taken several steps including conducting research on possible ways to minimize or eliminate steps within its existing plan and expanding the number of topical training provided virtually network contracting offices to develop competency in VHA Health Care 1102 staff. In addition, VHA reported they are developing a training schedule to ensure newly deployed interns have received the training and resource to successfully conduct health care contracts if they are assigned to health care resources team and continuing to collaborate with the field to ensure awareness of MSO support and assistance.
    Recommendation: To ensure VHA effectively communicates with its affiliates regarding SSACs, the Secretary of Veterans Affairs should direct the Under Secretary for Health to reach out to all of its affiliates, identify any concerns, and determine the most effective method of communicating with affiliates regarding SSAC development.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In March 2017, the VHA reported that it plans to have an Academic Affiliate Contracting Forum on August 15-16, 2017 in Nashville, TN or Dallas, TX for VHA staff responsible for health care contracts and University affiliates. The purpose of the Forum is to strengthen and advance the collaborative partnership for providing service to Veterans; share perspectives; and enhance awareness about processes, procedures and tools that will help make contracting processes faster and easier for all parties.
    Director: Dave Wise
    Phone: (202) 512-5731

    2 open recommendations
    Recommendation: To help ensure that the CFTC makes cost-effective leasing decisions, and considers options for reducing future lease costs, prior to entering into any new or expanded lease agreements, the Chairman of the CFTC should ensure that as CFTC revises its leasing policies and procedures, it includes comprehensive details on lease procurement that are consistent with leading government guidance and standards to assure cost-effective decisions.

    Agency: Commodity Futures Trading Commission
    Status: Open

    Comments: On July 5, 2017, CFTC told us that in August, 2016, it had entered into a Memorandum of Understanding (MOU) with the General Services Administration (GSA), whereby GSA will procure and administer all new leases for CFTC consistent with GSA policies and procedures. The MOU provides a framework by which GSA will apply its expertise in the leasing field to satisfy CFTC's real property space requirements, while ensuring compliance with appropriations laws and regulations applicable to real property transactions. GSA will procure new CFTC leases consistent with CFTC's demonstrated needs and requirements, GSA's practices and procedures as well as relevant statutes, Executive Orders, and supplemental agency policies and guidance. As part of its service offering, GSA will work with CFTC to maximize and increase efficiency in its planning for future space requirements and to consider alternatives to acquiring additional office space, such as consolidation, co-location, teleworking, and hoteling. CFTC has retained all responsibilities for its existing leases, but will leverage GSA's experience for administering them. Through the MOU, GSA will consult with and advise CFTC in administering its existing leases, which may also include implementing one or more of the initiatives described above for maximizing the efficiency of CFTC's current leasing inventory.
    Recommendation: To help ensure that the CFTC makes cost-effective leasing decisions, and considers options for reducing future lease costs, prior to entering into any new or expanded lease agreements, the Chairman of the CFTC should establish a timeline for evaluating and documenting options to potentially improve space utilization and reduce leasing costs including, but not restricted to, (1) moving offices to less costly locations, (2) implementing enhanced telework, and (3) consolidating the Kansas City and Chicago regional offices.

    Agency: Commodity Futures Trading Commission
    Status: Open

    Comments: On July 5, 2017, CFTC said that it does not have any plans, at this time, to relocate or consolidate its offices. However, CFTC said that as it enters the planning phase for acquiring new space, as its existing leases expire, beginning in April 2018, it will perform a comprehensive review of its space needs and utilization.
    Director: Charles Michael Johnson, Jr.,
    Phone: (202) 512-7331

    2 open recommendations
    Recommendation: To improve management of and reporting on the Global Train and Equip program, the Secretary of Defense should take steps to ensure that documentation requested in project proposal packages is complete.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation in its official comment letter included as an appendix in GAO-16-368, published in May 2016. As of June 2017, DOD had not provided us evidence that they have taken steps to ensure project proposal packages include all requested documentation. GAO will continue to monitor relevant DOD efforts in conducting related work.
    Recommendation: To improve management of and reporting on the Global Train and Equip program, the Secretary of Defense should take steps to develop a process for improving the timely completion and submission of required assessment reports to Congress.

    Agency: Department of Defense
    Status: Open

    Comments: At the time of our April 2016 report, DOD was required to complete annual assessment reports on the section 10 U.S.C. Section 2282 Global Train and Equip program. However, the Fiscal Year 2017 National Defense Authorization Act (NDAA) repealed the authorization for the Global Train and Equip program, including the annual reporting requirement, effective 270 days after the NDAA's enactment on December 23, 2016, or (September 19, 2017). In February 2017, DOD submitted its assessments for fiscal year 2016.
    Director: Seto Bagdoyan
    Phone: (202) 512-6722

    2 open recommendations
    Recommendation: The Administrator of SBA should direct the Associate Administrator of Business Development to document its planned method for tracking revenue generated under subsidiaries' primary and secondary lines of business, with milestones and timelines for when and how the method will be implemented.

    Agency: Small Business Administration
    Status: Open

    Comments: GAO is reviewing documentation that SBA provided regarding actions that it has taken to address this recommendation and is currently determining whether these actions fully address the recommendation.
    Recommendation: The Administrator of SBA should direct the Associate Administrator of Business Development to provide the appropriate level of access to and sharing of relevant subsidiary data across district offices, including primary and secondary North American Industry Classification System codes and revenue data, once SBA develops a database with the capabilities of collecting and tracking this revenue data as we recommended in 2012.

    Agency: Small Business Administration
    Status: Open

    Comments: GAO is reviewing documentation that SBA provided regarding actions that it has taken to address this recommendation and is currently determining whether these actions fully address the recommendation.
    Director: Steve D. Morris
    Phone: (202) 512-3841

    6 open recommendations
    Recommendation: To strengthen USDA's ability to better manage and monitor the progress of the Blueprint, including efforts to streamline and improve administrative services, the Secretary of Agriculture should direct the Assistant Secretary for Administration to develop a complete list identifying all of the Blueprint efforts under way and document key information needed to monitor their progress, such as status of implementation, time frames for completion, and related performance measures.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested an update from the coordinator for USDA's Blueprint for Stronger Service on USDA's actions, if any, to implement this recommendation.
    Recommendation: To strengthen USDA's ability to better manage and monitor the progress of the Blueprint, including efforts to streamline and improve administrative services, the Secretary of Agriculture should direct the Assistant Secretary for Administration to reexamine the adequacy of the staff and budget resources committed to the day-to-day management of the Blueprint, and further leverage existing departmental resources as needed.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested an update from the coordinator for USDA's Blueprint for Stronger Service on USDA's actions, if any, to implement this recommendation.
    Recommendation: To improve USDA's efforts to identify and track the benefits of the Blueprint, the Secretary of Agriculture should direct the Assistant Secretary for Administration to document the methodologies used to calculate any savings claimed for the Blueprint effort to ensure any such estimate is based on quality information.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested an update from the coordinator for USDA's Blueprint for Stronger Service on USDA's actions, if any, to implement this recommendation.
    Recommendation: To improve USDA's efforts to identify and track the benefits of the Blueprint, the Secretary of Agriculture should direct the Chief Financial Officer to develop a cost-effective method, using existing data systems, to collect and track USDA's spending on administrative services to identify baseline spending and target areas for future cost savings.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested an update from the coordinator for USDA's Blueprint for Stronger Service on USDA's actions, if any, to implement this recommendation.
    Recommendation: To improve USDA's efforts to identify and track the benefits of the Blueprint, the Secretary of Agriculture should direct the Assistant Secretary for Administration to systematically identify and track nonfinancial benefits from USDA's Blueprint efforts to better gauge the Blueprint's progress and more fully report its results.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested an update from the coordinator for USDA's Blueprint for Stronger Service on USDA's actions, if any, to implement this recommendation.
    Recommendation: To enhance USDA's efforts to share lessons learned from the Blueprint, the Secretary of Agriculture should direct the Assistant Secretary for Administration to maintain and promote existing web-based collaboration tools, including keeping information in these tools current, for agencies and staff offices to report their experiences and lessons learned from their Blueprint efforts to help strengthen internal information sharing and inform future efforts.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested an update from the coordinator for USDA's Blueprint for Stronger Service on USDA's actions, if any, to implement this recommendation.
    Director: Cindy Brown Barnes
    Phone: (202) 512-7215

    1 open recommendations
    Recommendation: The Chairman of the National Mediation Board should develop and implement written policies and processes to reflect the agency's current procurement environment.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated it was reviewing its procurement policies and would develop and implement new policies that reflect the outsourced procurement environment in which the agency is now operating. It anticipated that the drafting of these new policies would be completed in fiscal year 2017. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    13 open recommendations
    including 6 priority recommendations
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to conduct a comprehensive analysis of Army IT services spending to determine the extent to which requirements can be addressed by Computer Hardware, Enterprise Software and Solutions (CHESS) or other strategic sourcing approaches, and based on this analysis, consider opportunities to reduce duplicative contracts.

    Agency: Department of Defense: Department of the Army
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to implement utilization metrics and mandatory use or consideration policies.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to develop guidance and overarching goals and metrics for savings.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to conduct a review of the benefits and disadvantages of standardized labor categories for CHESS or future contracts.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Navy, the Secretary of the Navy should direct its strategic sourcing accountable official to conduct a comprehensive analysis of IT services spending to determine the extent to which requirements can be addressed by the existing contracts or other strategic sourcing approaches and based on this analysis, reduce duplicative contracts.

    Agency: Department of Defense: Department of the Navy
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Navy, the Secretary of the Navy should direct its strategic sourcing accountable official to implement utilization metrics and monitor agency efforts to comply with the Navy's existing use policies for IT services.

    Agency: Department of Defense: Department of the Navy
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to conduct a comprehensive analysis of IT services spending to determine the extent to which requirements can be addressed by Network-Centric Solutions (NETCENTS) or other strategic sourcing approaches, and based on this analysis, reduce duplicative contracts.

    Agency: Department of Defense: Department of the Air Force
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our three recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to implement utilization metrics.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to develop guidance and overarching goals and metrics for savings.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to conduct a review of the benefits and disadvantages of standardized labor categories for primary strategic sourcing vehicles such as NETCENTS.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within NASA, the Administrator of NASA should direct its strategic sourcing accountable official to use its 2014 spend analysis to determine the extent to which requirements can be addressed by the IT Infrastructure Integration Program or other strategic sourcing approaches, and based on this analysis, reduce duplicative contracts.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. To fully implement it, NASA needs to successfully implement its planned actions, including (1) implement new strategic sourcing policies in the NASA federal acquisition regulation supplement, (2) revise the 2014 spend analysis by December 14, 2017, and (3) require strategic sourcing of IT services by December 2018 for services such as mobile communications, telecommunications, cloud computing, and seat management.
    Recommendation: To improve efforts to strategically source IT services within NASA, the Administrator of NASA should direct its strategic sourcing accountable official to implement utilization metrics and mandatory use policies.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA partially agreed with this recommendation. Specifically, NASA agreed to establish metrics, but sought to employ mandatory consideration policies, where applicable, instead of mandatory use policies. We agreed that the proposed approach would meet the intent of our recommendation. To fully implement this recommendation, NASA needs to successfully implement its planned actions, including (1) revising the NASA strategic sourcing guide to include establishment of utilization metrics, and (2) issuing updated strategic sourcing policies in the NASA federal acquisition regulation supplement to include mandatory use policies.
    Recommendation: To improve efforts to strategically source IT services within NASA, the Administrator of NASA should direct its strategic sourcing accountable official to develop guidance and overarching goals and metrics for savings.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. To fully implement this recommendation, NASA needs to successfully implement its planned actions, including (1) issuing updated strategic sourcing policies in the NASA federal acquisition regulation supplement, (2) updating its strategic sourcing website, and (3) updating the NASA strategic sourcing guide to include the setting of goals or baselines as a method of evaluating the strategic sourcing approach.
    Director: David J. Wise
    Phone: (202) 512-2834

    2 open recommendations
    Recommendation: To ensure that transit agencies have appropriate and current guidance to assist them when procuring transit buses, the Administrator of FTA should update its Best Practices Procurement Manual and assess its other related guidance identified in this report and update that guidance as needed.

    Agency: Department of Transportation: Federal Transit Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To provide a more efficient and cost-effective way for transit agencies to procure transit buses while complying with federal procurement requirements, the Administrator of FTA, in conjunction with the Administrator of the General Services Administration, should submit a legislative proposal to Congress that would authorize transit agencies that are recipients of FTA grants to access GSA sources of supply for the purchase of transit buses.

    Agency: Department of Transportation: Federal Transit Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Cristina Chaplain
    Phone: (202) 512-4841

    4 open recommendations
    Recommendation: To better position DOD as it continues pursuing GPS modernization, to have the information necessary to make decisions on how best to improve that modernization, and to mitigate risks to sustaining the GPS constellation, the Secretary of Defense should convene an independent task force comprising experts from other military services and defense agencies with substantial knowledge and expertise to provide an assessment to the Under Secretary of Defense for Acquisition, Technology, and Logistics of the OCX program and concrete guidance for addressing the OCX program's underlying problems, particularly including: (1) A detailed engineering assessment of OCX defects to determine the systemic root causes of the defects; (2) Whether the contractor's software development procedures and practices match the levels described in the OCX systems engineering and software development plans; and (3) Whether the contractor is capable of executing the program as currently resourced and structured.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation. Prior to the program declaring a Nunn-McCurdy breach on June 30, 2016, the only independent assessment was conducted by Defense Digital Services and was limited in focus to software development. Air Force notes a completion date of independent assessment on Sept 29, 2017. Once received, we will evaluate whether that meets the intent of the recommendation.
    Recommendation: To better position DOD as it continues pursuing GPS modernization, to have the information necessary to make decisions on how best to improve that modernization, and to mitigate risks to sustaining the GPS constellation, the Secretary of Defense should develop high confidence OCX cost and schedule estimates based on actual track record for productivity and learning curves.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation. Prior to the program declaring a Nunn-McCurdy breach on June 30, 2016, no high confidence cost assessment was completed. The Air Force and contractor provided schedule assessments that were not evaluated and considered low-risk, but were directed to execute a 24 month schedule extension with no assessment of its feasibility and that did not take into account past contractor performance. Pending Nunn-McCurdy documentation and repeat of Milestone B, there is no evidence a high confidence cost or schedule has been put in place. Once we receive documentation on approval of Milestone B, we will reevaluate.
    Recommendation: To better position DOD as it continues pursuing GPS modernization, to have the information necessary to make decisions on how best to improve that modernization, and to mitigate risks to sustaining the GPS constellation, the Secretary of Defense should direct the Air Force to retain experts from the independent task force as a management advisory team to assist the OCX program office in conducting regular systemic analysis of defects and to help ensure OCX corrective measures are implemented successfully and sustained.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation. Prior to the program declaring a Nunn-McCurdy breach on June 30, 2016, Defense Digital Services were initially retained for a month and subsequently remain embedded with contractor software developers to provide advice on development and process improvements. Upon completion of the Nunn-McCurdy review and continued involvement of Defense Digital Services, we will examine the extent to which the program has met this recommendation if the program is recertified to determine if this recommendation was met. Air Force did not provide an update to this recommendation in 2017, but program still has not had Milestone B approved and the Defense Digital Services group is no longer engaged on OCX.
    Recommendation: To better position DOD as it continues pursuing GPS modernization, to have the information necessary to make decisions on how best to improve that modernization, and to mitigate risks to sustaining the GPS constellation, the Secretary of Defense should put in place a mechanism for ensuring that the knowledge gained from the OCX assessment is used to determine whether further programmatic changes are needed to strengthen oversight.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation. Senior quarterly reviews continue of the OCX program and have been in place since December 2015. Documentation still pending on Milestone B to see if these reviews have informed programmatic changes that better position DOD to complete this acquisition.
    Director: Thomas Melito
    Phone: (202) 512-9601

    2 open recommendations
    Recommendation: While recognizing that cargo preference serves policy goals established by Congress with respect to the U.S. merchant marine, including maintenance of a fleet capable of serving as a naval and military auxiliary in time of war or national emergency, Congress should consider clarifying cargo preference legislation regarding the definition of "geographic area" to ensure that agencies can fully utilize the flexibility Congress granted to them when it lowered the CPFA requirement.

    Agency: Congress
    Status: Open

    Comments: We did not receive comments on the Matter for Congressional Consideration. As of October 2017, no legislation had been introduced to clarify the definition of 'geographic area' with regard to cargo preference laws.
    Recommendation: The Secretary of Transportation should direct the Administrator of MARAD to study the potential availability of all qualified mariners needed to meet a full and prolonged activation of the reserve sealift fleet. In the study, MARAD should identify potential solutions to address the mariner shortfall if one is still identified.

    Agency: Department of Transportation
    Status: Open

    Comments: In its written comments, DOT concurred with our recommendation to study the potential availability of all qualified mariners needed to meet a full and prolonged activation of the reserve sealift fleet. DOT stated that MARAD has been reviewing the adequacy of existing plans to recruit mariner volunteers to crew the full reserve fleet. Furthermore, DOT noted that 13,000 mariners are required to crew all the vessels in the fleet for sustained operations. On June 15, 2016, GAO contacted MARAD officials to clarify the current status of the National Maritime Strategy, which DOT officials had stated would contain the results of their review. The officials said that the Strategy is still in the interagency process for approval and is not likely to be published until the end of 2016. DOT told GAO in December 2016 that it had conducted an exercise in September 2016 to test mariner availability for an initial activation of the full fleet. However, this exercise did not fully address GAO's recommendation, as it did not test for a full and prolonged activation of the fleet. Furthermore, DOT officials told GAO in April 2017 that the National Maritime Strategy has not been released and is awaiting review from the current Administration. As of May 2017, MARAD officials reported that they had established a working group to identify the total number of U.S. citizen mariners in the United States who, among other things, are available to crew the U.S. flag fleet and the surge sealift fleet in times of a national emergency and planned to report to Congress in December 2017.
    Director: Zina Merritt
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: To improve the efficiency of DOD's conventional demilitarization efforts, including systematically collecting and maintaining key information about the items in its CAD stockpile and sharing information on excess items with other government agencies, the Secretary of Defense should direct the Secretary of the Army to improve the completeness and accuracy of information on the weight of items in the CAD stockpile--the key measure used by DOD to manage the conventional ammunition demilitarization operation--establish a plan to (1) identify and record, to the extent possible, the missing or inaccurate weight information for existing ammunition records in the CAD stockpile and (2) ensure that all items transferred to the CAD stockpile, including for example components removed from larger weapons and nonstandard ammunition, have the appropriate weight data.

    Agency: Department of Defense
    Status: Open

    Comments: Officials with the Joint Munitions Command stated that they continually monitor the inventory and correct any erroneous or missing data, which includes weight data. However, they had not yet developed a plan specifically focused on correcting weight data for ammunition in the Conventional Ammunition Demilitarization (CAD) stockpile.
    Recommendation: To improve the efficiency of DOD's conventional demilitarization efforts, including systematically collecting and maintaining key information about the items in its CAD stockpile and sharing information on excess items with other government agencies, the Secretary of Defense should direct the Secretary of the Army to improve the visibility and awareness of serviceable excess ammunition in the CAD stockpile that could potentially be transferred to other government agencies, develop a systematic means to make information available to other government agencies on excess ammunition that could be used to meet their needs.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2017, according to Department of Defense (DOD) officials, the department has made progress in developing a systematic process for sharing information on excess serviceable ammunition and plans, as GAO recommended in July 2015, but has not fully implemented that process. Specifically, the Army?s Office of the Deputy Chief of Staff for Logistics signed a memorandum of understanding with the Defense Logistics Agency (DLA) Disposition Services that established a process where DLA will assist the Army in transferring some excess DOD ammunition to federal, state, and local law enforcement agencies. Annually, the Army will provide DLA with a list of available types and quantities of excess ammunition that is 7.62 millimeters and smaller. DLA Disposition Services will inform participating law enforcement agencies of the ammunition available, screen all requests received from law enforcement agencies, and forward all approved law enforcement agency requests to the Army. The Army will prepare all necessary issue documents; pack and ship, on a reimbursable basis, ammunition to law enforcement agencies identified by DLA; and notify DLA and law enforcement agencies of any changes in condition of the ammunition. DOD and DLA conducted a pilot of this process from November 2016 to June 2017 in which DOD, through DLA, shared information on excess small arms ammunition with federal, state, and local law enforcement agencies. As a result, DOD transferred 1,209,095 rounds of 5.56-millimeter ammunition and 200,000 rounds of 9-millimeter ammunition to federal, state, and local law enforcement agencies. Since DOD was able to transfer this ammunition to another government agency, it does not have to pay to demilitarize (i.e. dispose of) the ammunition, which saved DOD about $60,000 in demilitarization costs. DOD officials stated that they are currently updating the Joint Conventional Ammunition Policies and Procedures (JCAPP) to formalize the procedures to accurately identify, execute, and track future transfers of excess small arms ammunition to federal, state, and local law enforcement agencies. Once JCAPP is updated, this recommendation would be considered fully implemented.
    Director: Cristina Chaplain
    Phone: (202) 512-4841

    2 open recommendations
    Recommendation: In order to improve DOD's procurement of SATCOM, to address DOD's fragmented procurement of commercial SATCOM, to better position DOD to identify needs, manage and acquire commercial SATCOM, and to address the incomplete data on commercial SATCOM spending and demand, the Secretary of Defense, in coordination with the Joint Chiefs, U.S. Strategic Command, combatant commands, military services, and DISA, should enforce current policy requiring DISA to acquire all commercial SATCOM for DOD.

    Agency: Department of Defense
    Status: Open

    Comments: DOD has reiterated, but not yet enforced, its policy requiring the Defense Information Systems Agency (DISA) to procure all commercial satellite communications (SATCOM). DOD published Instruction 8420.02, titled DOD Satellite Communications (SATCOM), in September 2016. This instruction prescribes the actions DOD component heads should follow in requesting commercial SATCOM capability through DISA, as required by the 2013 Chairman of the Joint Chiefs of Staff Instruction (CJCSI) 6250.01E, "Satellite Communications". It also outlines methods by which DISA can obtain and the DOD Chief Information Officer can analyze data that could inform commercial SATCOM resource usage, allocation, and requirements. While establishing a new policy to emphasize and assign SATCOM procurement responsibilities is a step in the right direction, policy requiring that DISA acquire all commercial SATCOM for DOD already existed at the time of GAO's report. Further, DOD Commercial Satellite Communications (COMSATCOM) users may still be out of compliance with the CJCSI, according to an October 2016 U.S. Strategic Command report on COMSATCOM usage which states that "DoD COMSATCOM users should compete their services through DISA, as outlined in CJCSI 6250.01E, as soon as practicable."
    Recommendation: In order to improve DOD's procurement of SATCOM, to better leverage DOD's buying power and help DOD understand its military and commercial SATCOM spending, and enable DOD to reform its commercial SATCOM acquisition and management processes, the Secretary of Defense, in conjunction with the Air Force and DISA, should complement the pathfinder efforts by conducting an assessment of whether further centralization of military and commercial SATCOM procurement, such as the identification of a single focal point within DOD to decide how to meet the overall demand or a central procurement knowledge focal point, could further save money and improve performance.

    Agency: Department of Defense
    Status: Open

    Comments: Although we reported in 2016 that the Joint Requirements Oversight Council approved a commercial satellite communications "Centralized Management Concept of Operations, which intends to implement a three-phased approach to centralize management of military and commercial wideband SATCOM," we have yet to obtain a copy of the Concept of Operations and assess the extent to which DOD conducted an assessment of whether further centralization of commercial and military procurement of satellite communications would save money and improve performance.
    Director: William T. Woods
    Phone: (202) 512-4841

    3 open recommendations
    Recommendation: To ensure consistent implementation of the Buy Indian Act procurement authority across the agencies and to enhance oversight of implementation of the Act at regional offices, the Secretaries of the Interior and Health and Human Services should direct the Bureau of Indian Affairs and Indian Health Service respectively, to clarify and codify their policies related to the priority for use of the Buy Indian Act, including whether the Buy Indian Act should be used before other set-aside programs.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) has made progress towards addressing this recommendation. The Indian Health Service (IHS) is currently working on efforts to revise the Acquisition Management section of the Indian Health Manual to clarify and codify policies related to the priority for use of the Buy Indian Act. IHS plans for the revision to include implementation and reporting mechanisms for contracts awarded under the Buy Indian Act. HHS reported that IHS plans to issue new policy guidance relating to the Buy Indian Act and how it is to be implemented and prioritized in conjunction with other set asides.
    Recommendation: To ensure consistent implementation of the Buy Indian Act procurement authority across the agencies and to enhance oversight of implementation of the Act at regional offices, the Secretaries of the Interior and Health and Human Services should direct the Bureau of Indian Affairs and Indian Health Service respectively, to collect data on regional offices' implementation of key requirements, such as challenges to self-certification.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: Officials at the Department of Health and Human Services' Indian Health Service (IHS) told us they plan to continue oversight to ensure that contractors comply with key requirements such as (1) maintaining the proportion of Indian ownership, (2) not subcontracting more than half the work to other than Indian firms, and (3) providing a preference to Indians in employment, training, and subcontracting. However, as of July 2017, IHS had not provided evidence that they were collecting data on regional offices' implementation of these key requirements. IHS officials told us they plan to incorporate Buy Indian Act policy language and clauses into all contracts and track Buy Indian award actions and obligations. IHS officials also stated they will ensure that the contracting officer authenticates an Indian Economic Enterprise's categorization/credentials, before award and throughout the contract period.
    Recommendation: To ensure consistent implementation of the Buy Indian Act procurement authority across the agencies and to enhance oversight of implementation of the Act at regional offices, the Secretaries of the Interior and Health and Human Services should direct the Bureau of Indian Affairs and Indian Health Service respectively, to include Buy Indian Act contracts as a part of their regular procurement review process.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: Department of Health and Human Services officials told us initial on-site communications to raise awareness of the Buy Indian Act was included in the fiscal year 2017 Indian Health Service (IHS) Procurement Management Reviews (PMR) being conducted at all area offices. Starting in the fall of 2017, IHS plans to develop webinar training sessions to ensure that a large, diverse audience of contracting and management officials have access to the training. IHS will also incorporate the Buy Indian Act Policy into the established annual procurement management reviews beginning in fiscal year 2018 to ensure compliance.
    Director: Michele Mackin
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: To ensure consistent implementation and documentation of actions relating to interagency agreements, the Secretary of Veterans Affairs should ensure that planned training on interagency agreements reaches the full range of program and contracting officials, particularly those who only occasionally award interagency agreements.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred with this recommendation, and developed training based on the revised policy on interagency agreements issued in October 2016. GAO requested information in June 2017 on how VA will ensure this training reaches the full range of program and contracting officials, but as of September 2017 we have not yet received these details.
    Director: Cristina Chaplain
    Phone: (202) 512-4841

    2 open recommendations
    Recommendation: To strengthen MDA's acquisition efforts and help support oversight and to ensure MDA makes sound investment decisions on improving homeland ballistic missile defense, the Secretary of Defense should direct MDA to make the department's analysis of alternatives an integral part of its planning effort and delay any decisions to begin development of the new GMD Redesigned Kill Vehicle until: a) the department's analysis of alternatives is completed and identifies the best solution to pursue; and b) Congressional and DOD decision makers have been provided the results of that analysis.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with our recommendation. As of July 2017, MDA has yet to finalize the analysis of alternatives (AOA) report. MDA officials stated the results of the analysis from the AOA were reached in early fiscal year 2015 and informed the decision to pursue the RKV. The AOA results were summarized and briefed to staff members from the congressional defense committees and senior DOD leadership. MDA subsequently submitted the report to DOD's Office of Cost Assessment and Program Evaluation (CAPE) for a sufficiency review but an official from the Office of the Secretary of Defense stated in July 2017 that CAPE has yet to perform the review. We await the final AOA report to make a determination of whether the recommendation was implemented.
    Recommendation: To strengthen MDA's acquisition efforts and help support oversight, drawing from information it already has, the Secretary of Defense should direct MDA to report annually to Congress its plans for, and achieved progress in developing and delivering integrated Ballistic Missile Defense System (BMDS)-level capabilities. This reporting should include: a) planned integrated BMDS-level capabilities, including dates for when capability is planned for delivery; and b) element-level upgrades needed for delivery of the integrated BMDS capability, including dates that these upgrades need to be available for integration into the BMDS capability.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, the Department of Defense concurred with our recommendation to annually report to Congress its plans and progress made in delivering integrated BMDS-level capabilities, including delivery dates for the capabilities and element upgrades needed to support these capacities. Previously, MDA planned to provide Congress a table summarizing the development and delivery of integrated BMDS capabilities annually, beginning in the 2016 BMDS Accountability Report (BAR). We reviewed the 2016 BAR and determined the report did not include the full extent of information regarding plans and progress made in delivery integrating BMDS-level capabilities described in our recommendation. To remain consistent with the methodology for our annual missile defense review, we will assess the 2017 BAR in next year's review to determine if it includes this information.
    Director: Michael J. Sullivan
    Phone: (202) 512-4841

    1 open recommendations
    including 1 priority recommendation
    Recommendation: As DOD plans to significantly increase F-35 procurement funding over the next 5 years, the Secretary of Defense should conduct an affordability analysis of the program's current procurement plan that reflects various assumptions about future technical progress and funding availability.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: In October 2016, DOD had undertaken multiple efforts to re-evaluate the F-35 warfighting requirements. The Deputy Secretary of Defense issued a memo in May 2016 to the congressional defense committees that revalidated the program's current procurement profile. However, the memo noted that there were a number of factors that will need to be analyzed to fully re-evaluate the F-35 warfighting requirements including production and sustainment costs, force structure, and DOD's ability to achieve strategic and operational objectives under its current plans. As of May 2017, the Department was in the process of conducting an affordability analysis and preparing a final response. The final response is expected to be completed in the summer of 2017.
    Director: Michele Mackin
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: In order to help ensure consistent, effective oversight of DHS's acquisition programs, and to make the CASR more useful, starting with the report reflecting fiscal year 2015 program data, the Secretary of DHS should adjust the CASR to do the following: (1) report an individual rating for each program's cost, schedule, and technical risks; (2) report a best estimate of procurement quantities or indicate why this is not applicable, as appropriate; (3) report all programs' significant changes in acquisition cost, quantity, or schedule from the previous CASR report by determining a means to account for programs that lack acquisition program baselines; (4) report major program events that are included in acquisition program baselines, such as scheduled acquisition decision events; and (5) report the level at which the program's life-cycle cost estimate was approved.

    Agency: Department of Homeland Security
    Status: Open

    Comments: DHS concurred with this recommendation, and took some actions to address it. The Office of Program Accountability and Risk Management (PARM) updated its template for the Comprehensive Acquisition Status Report (CASR) to reflect the following changes: individual ratings for each program's cost, schedule, and technical risks; significant changes in programs' acquisition cost, quantity, or schedule; and major events included in the acquisition program baselines. In addition, PARM intended to revise the reporting information for the level at which a program's life-cycle cost estimate was approved and its estimate of procurement quantities. However, the 2017 Consolidated Appropriations Act discontinued the requirement to submit the CASR with future budget requests and DHS did not submit one for 2017. Recently introduced legislation would reestablish the CASR requirement and we will revisit this recommendation pending the outcome of that legislation.
    Director: Cristina Chaplain
    Phone: (202) 512-4841

    3 open recommendations
    including 3 priority recommendations
    Recommendation: To provide the Congress with the necessary insight into program planning and affordability, and to decrease the risk of cost and schedule overruns, NASA's Administrator should direct the Human Exploration and Operations Mission Directorate to take the following action: To promote affordability, before finalizing acquisition plans for future capability variants, NASA should assess the full range of competition opportunities and provide to the Congress the agency's assessment of the extent to which development and production of future elements of the SLS could be competitively procured.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. NASA competitively awarded a contract to develop and build a universal stage adapter and provided justifications for other than full and open competition for the Exploration Upper Stage and Exploration Upper Stage engines as well as for the acquisition of six additional RS-25 engines. NASA, however, did not provide support that in advance of awarding these sole source contracts that it provided to Congress the agency's assessment of the extent to which development and production of future elements of the SLS could be competitively procured. To fully implement this recommendation, NASA should conduct such an analysis and provide this assessment to Congress for the new advanced boosters that it plans to acquire.
    Recommendation: To provide the Congress with the necessary insight into program planning and affordability, and to decrease the risk of cost and schedule overruns, NASA's Administrator should direct the Human Exploration and Operations Mission Directorate to take the following action: To allow for a continued assessment of progress and affordability, NASA should structure each future increment of SLS capability with a total cost exceeding the $250 million threshold for designation as a major project as a separate development effort within the SLS program. In doing so, NASA should require each increment to complete both the technical and programmatic reviews required of other major development projects, per the agency's acquisition and system engineering policies.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. In May 2017, NASA officials stated that efforts to address this recommendation are in progress.
    Recommendation: To provide the Congress with the necessary insight into program planning and affordability, and to decrease the risk of cost and schedule overruns, NASA's Administrator should direct the Human Exploration and Operations Mission Directorate to take the following action: Provide decision makers with an informed basis for making investment decisions regarding the SLS program, NASA should identify a range of possible missions for each future SLS variant that includes cost and schedule estimates and plans for how those possible missions would fit within NASA's funding profile.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. NASA officials stated they have taken steps to address it through issuing its September 2016 Human Exploration and Operations Exploration Objectives document. This document is a positive step in providing additional details about NASA?s vision as it includes more details on the objectives that NASA plans to accomplish in its phases of exploration. To fully address this recommendation, however, NASA still needs to identify cost and schedule estimates for any possible SLS missions beyond its first exploration mission, EM-1, and how its planned missions would fit within NASA's funding profile.
    Director: Zina Merritt
    Phone: (202) 512-5257

    1 open recommendations
    Recommendation: To ensure DLA is improving its collaborative forecasting effort, in accordance with DOD guidance that emphasizes monitoring the efficient use of resources and leading practices for results-oriented management, the Secretary of Defense should direct the Director, DLA, in collaboration with the Office of the Assistant Secretary of Defense for Logistics and Materiel Readiness and the Secretaries of the Army, Navy, and Air Force, to develop and implement the necessary corrective actions to improve the results of collaborative forecasting across DOD.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016, the Defense Logistics Agency (DLA) is in the process of developing an additional metric that will measure whether collaborative forecasting on a customer-by-customer basis is beneficial (i.e., the collaborative forecast added-value versus using a statistical forecast). DLA plans to work on the implementation of the metric for the remainder of 2016 and early 2017 with full implementation planned for July 2017. DLA, in collaboration with its customers (e.g., the Army, Navy, Marine Corps, and Air Force) have taken steps, such as developing more extensive metrics and improving the collaboration process, to enhance its collaborative forecasting programs, as we reported in GAO-16-450. We will continue to monitor DLA's progress in implementing the new metric as well as its efforts to monitor collaborative forecasting outcomes with the Army, Navy, Marine Corps, and Air Force.
    Director: David A. Powner
    Phone: (202) 512-9286

    1 open recommendations
    Recommendation: To improve the reliability of reported cost and schedule variance information for major investments, the Commissioner of IRS should direct the Chief Technology Officer to ensure that projected cost and schedule variances for in-process activities are updated monthly, for the six investments for which we reviewed monthly updates, consistent with OMB and Treasury reporting requirements, by ensuring investment staff have a consistent understanding of the information to be included in monthly reports.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: To address this recommendation, in October 2014, IRS provided training to its project staff, which focused on, among other things, the monthly update of investment performance information. In addition, in fiscal year 2016, IRS began using a tool to track performance information, including progress in meeting cost and schedule goals for ongoing investments, for two investments in development. IRS is now expanding the use of this tool to other investments. As of November 2017, we were reviewing the implementation of the tool as part of an ongoing review of IRS's information technology operations. We will determine whether IRS's implementation of the tool fully addresses this recommendation.
    Director: Thomas Melito
    Phone: (202) 512-9601

    2 open recommendations
    Recommendation: To improve the efficiency and accountability of the emergency food aid procurement process, the Secretary of Agriculture and Administrator of USAID should direct their staffs to work together to take steps to improve USDA's ability to account for U.S. government funds by ensuring that USAID provides USDA with accurate prepositioned commodity inventory data that USDA can independently verify.

    Agency: Department of Agriculture
    Status: Open

    Comments: In 2017, USAID provided us with a statement of work to develop a prepositioning tracking system to track commodity inventory data. As of November 2017, the new system has yet to be operational.
    Recommendation: To improve the efficiency and accountability of the emergency food aid procurement process, the Secretary of Agriculture and Administrator of USAID should direct their staffs to work together to take steps to improve USDA's ability to account for U.S. government funds by ensuring that USAID provides USDA with accurate prepositioned commodity inventory data that USDA can independently verify.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In 2017, USAID provided us with a statement of work to develop a prepositioning tracking system to track commodity inventory data. As of November 2017, the new system has yet to be operational.
    Director: Moran, Revae E
    Phone: (202) 512-7215

    8 open recommendations
    Recommendation: To provide for independent audit and investigative oversight of NMB, Congress should consider authorizing an appropriate federal agency's Office of Inspector General to provide such oversight.

    Agency: Congress
    Status: Open

    Comments: The Subcommittee on Financial and Contracting Oversight of the Senate Committee on Homeland Security and Governmental Affairs held a hearing in April 2014 to (1) review the processes and mechanisms by which small agencies and other federal entities without statutory inspectors general receive oversight, and (2) examine potential legislative actions to improve the oversight of small agencies. In advance of the hearing, the committee circulated draft legislation that would, among other things, assign the Inspector General of the National Labor Relations Board the responsibility of providing oversight of the National Mediation Board. However, this legislation was not formally introduced. No related legislation has been enacted since that time.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources, the Chairman of the National Mediation Board should develop a formal strategic planning process to fully implement key required elements of strategic planning, including a formal process to obtain congressional and stakeholder input.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated that it had reviewed strategic planning material from GAO and OMB, and would produce a formal planning process to guide future strategic plan development. It anticipated that the formal planning guide would be in place by the end of fiscal year 2016. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources, the Chairman of the National Mediation Board should develop, and include in its performance plan, performance goals and measures that contain required elements to demonstrate results.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated it had been in contact with other federal labor agencies (Federal Mediation and Conciliation Service and Federal Labor Relations Authority) to discuss measurable performance goals that may be adapted to NMB's mission areas. It also indicated that it would review OPM guidance when developing updated performance goals. It anticipated that new performance metrics would be included in the fiscal year 2017 strategic plan update. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources, the Chairman of the National Mediation Board should develop and implement a formal mechanism to ensure the prompt resolution of findings and recommendations by independent auditors, including clearly assigning responsibility for this follow-up to agency management.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated it would develop standard procedures to address all program audits. It anticipated that the new updated and new procedures would be in place before the next round of program audits in fiscal year 2017. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources, the Chairman of the National Mediation Board should develop and fully implement key components of an information security program in accordance with the Federal Information Security Management Act of 2002.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated that it was reviewing the security certificates of the agencies with which it contacts for services and working with them to determine how to review their security audits in an efficient manner. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources, the Chairman of the National Mediation Board should establish a privacy program that includes conducting privacy impact assessments and issuing system of record notices for systems that contain personally identifiable information.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated it is conducting a review of its record management program to assess the status of agency records and documents held in its cloud-based records management program. It indicated that this review would be completed before the end of fiscal year 2016 and would be used to assess any impact on privacy and issue any appropriate notices. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources, the Chairman of the National Mediation Board should develop a strategic workforce plan that (1) involves input from top management, employees, and other stakeholders; (2) identifies critical skills and competencies needed by NMB; (3) identifies strategies, such as training, to address any gaps; and (4) provides for cost-effective evaluations of these strategic workforce planning efforts. This plan should also address succession for the significant proportion of NMB staff and senior managers who are eligible to retire in the next few years.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated that it would develop a formal process to elicit stakeholder input as it updates the current strategic workforce plan. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Recommendation: In order to improve NMB's planning and make the most effective use of its limited resources and to better inform its decisions about managing the rail grievance arbitration process, including addressing the backlog of cases, NMB should collect and analyze data on the types of grievances filed, and their disposition. NMB should use these data to improve the efficiency of the arbitration process and consider, as part of this effort, whether to establish fees for arbitration services. If NMB determines that the establishment of fees would improve the efficiency of the arbitration process, it should impose such fees or seek legislative authority to do so, as necessary.

    Agency: National Mediation Board
    Status: Open

    Comments: In April 2016, NMB indicated that data on rail grievance arbitration cases are being collected and that it anticipated presenting analysis of those data in the agency's fiscal year 2016 annual report. In February 2017, GAO began another review of NMB. The status of this recommendation will be updated at the conclusion of that review, estimated for 2018.
    Director: Sullivan, Michael J
    Phone: (202) 512-4841

    3 open recommendations
    Recommendation: To improve the department's implementation of an open systems approach for UAS and other weapon acquisition programs, as well as its visibility of open systems implementation and program office expertise, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics to define appropriate metrics to track programs' implementation of an open systems approach.

    Agency: Department of Defense
    Status: Open

    Comments: According to an official from DOD's Office of the Deputy Assistant Secretary of Defense for Systems Engineering, the Office of the Secretary of Defense (OSD) is developing detailed metrics to track the extent to which programs employ a modular open systems architecture (MOSA) against the objectives identified in the Fiscal Year 2017 National Defense Authorization Act. Once completed, we believe this action will satisfy the intent of our recommendation. Currently, OSD continues to assess whether or not a program under review is implementing MOSA and the effectiveness of that implementation, as part of its acquisition oversight process.
    Recommendation: The Secretary of Defense should direct the Secretaries of the Air Force, Army, and Navy to require their acquisition programs to include open systems metrics developed by the Under Secretary of Defense for Acquisition, Technology and Logistics in their systems engineering plans, track progress in meeting these metrics, and report their progress to the Under Secretary of Defense for Acquisition, Technology and Logistics at key acquisition milestones.

    Agency: Department of Defense
    Status: Open

    Comments: As directed by the fiscal year 2017 National Defense Authorization Act, the Office of the Secretary of Defense (OSD) is developing metrics and procedures on how programs will report on their implementation of a modular open systems approach to acquisition oversight beginning in October 2017. OSD officials stated that, prior to Milestones A and B, the Office of the Assistant Secretary of Defense for Systems Engineering is working with the service representatives to ensure the proper wording of the modular open systems certification and to ensure that the programs have a proper understanding of what the certification entails. OSD officials also stated that, during 2017, DOD is determining additional needs and applications for the use of a modular open systems approach.
    Recommendation: The Secretary of Defense should direct the Secretaries of the Air Force, Army, and Navy to assess their respective service-level and program office capabilities relating to an open systems approach and work with the Deputy Assistant Secretary of Defense for Systems Engineering to develop short-term and long-term strategies to address any capability gaps identified. Strategies could include the Navy's cross-cutting approach where a team of a few technical experts within the Naval Air Systems Command could be available to work with program offices, as necessary, to help develop open systems plans.

    Agency: Department of Defense
    Status: Open

    Comments: DOD includes modular open systems architecture (MOSA) expertise as a competency related to design considerations for its current engineering workforce. According to an official from DOD's Office of the Assistant Secretary of Defense for Systems Engineering, DOD will assess the extent to which MOSA expertise exists in the engineering workforce during its next competency and proficiency assessment, which is scheduled to occur sometime in fiscal year 2018. OSD officials noted that, in the near term, DOD is developing guidance and Defense Acquisition University (DAU) courses to increase the expertise and knowledge base of the acquisition workforce. A DAU official noted that DAU's curriculum addresses both open systems approaches and intellectual property, and that its course on open systems approaches is scheduled for a complete revision in fiscal year 2018.
    Director: Powner, David A
    Phone: (202)512-9286

    3 open recommendations
    Recommendation: To improve the reliability of reported cost and schedule variance information for the seven major investments we reviewed, the Acting Commissioner of IRS should direct the Chief Technology Officer to improve the reliability of cost estimates by addressing the weaknesses we identified in this report so that each investment at least substantially meets each of the characteristics of a reliable cost estimate.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: We followed up on the status of IRS's actions to address this recommendation for the Customer Account Data Engine (CADE) 2, the Return Review Program (RRP), and IRS.gov, the three investments with significant planned expenditures for development in fiscal year 2017, according to data reported on the Federal IT dashboard (the remaining four investments in our 2013 review are primarily in operations and maintenance based on the same IT dashboard data). We selected CADE 2, RRP, and IRS.gov because they would benefit most from improvements to cost estimates given their life cycle stage. In the Summer of 2017, IRS provided documentation to demonstrate actions taken to address the weaknesses we had identified with the CADE 2, and RRP cost estimates. We are currently analyzing this information. For IRS.gov, IRS told us the investment had been in operations and maintenance for several years and was therefore not producing the cost documentation that is typically associated with development efforts. We requested documentation supporting this claim and as of September 2017 were waiting to receive it.
    Recommendation: To improve the reliability of reported cost and schedule variance information for the seven major investments we reviewed, the Acting Commissioner of IRS should direct the Chief Technology Officer to improve the extent to which schedules are well-constructed and controlled by addressing the weaknesses we identified in this report so that each investment at least substantially meets each of these characteristics.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: We followed up on the status of IRS's actions to address this recommendation for the Customer Account Data Engine (CADE) 2, the Return Review Program (RRP), and IRS.gov, the three investments with significant expenditures planned for development in fiscal year 2017, according to data reported on the Federal IT dashboard (the remaining four investments in our 2013 review are primarily in operations and maintenance based on the same IT dashboard data). We selected CADE 2, RRP, and IRS.gov because they would benefit most from improvements to schedule estimates given their life cycle stage. In the Summer of 2017, IRS provided documentation to demonstrate actions taken to address the weaknesses we had identified with the CADE 2, and RRP schedule estimates. We are currently analyzing this documentation. For IRS.gov, IRS told us the investment had been in operations and maintenance for several years and was therefore not producing the schedule estimates that are typically associated with development efforts. We requested documentation supporting this claim and as of September 2017 were waiting to receive it.
    Recommendation: To improve the reliability of reported cost and schedule variance information for the seven major investments we reviewed, the Acting Commissioner of IRS should direct the Chief Technology Officer to develop and implement guidance that specifies best practices--such as including evaluating critical path (for projected schedule), using earned value management data, evaluating the performance of completed work and comparing it to the remaining budget, assessing commitment values for material needed to complete remaining work, and estimating future conditions--to consider when determining projected cost and schedule amounts.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In June 2016, we reported on IRS's development and implementation of its Investment Performance Tool for tracking cost, schedule and scope metrics for its IT investments. At the time, IRS was using the tool for two investments. As of September 2017, we were reviewing the agency?s use of the tool as part of an ongoing review. We plan to further examine the use of the tool and the supporting guidance to determine the extent to which they address this recommendation.
    Director: Mihm, J Christopher
    Phone: (202)512-3236

    1 open recommendations
    Recommendation: To better leverage agency quarterly performance reviews as a mechanism to manage performance toward agency priority and other agency-level performance goals, the Director of the Office of Management and Budget should work with the Performance Improvement Council and other relevant groups to identify and share promising practices to help agencies extend their quarterly performance reviews to include, as relevant, representatives from outside organizations that contribute to achieving their agency performance goals.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: As of August 2017, OMB and the PIC have taken little action to address this recommendation. According to PIC staff, the PIC continues to work with agencies to identify examples where agencies have included representatives from outside organizations in quarterly reviews, and to identify promising practices based on those experiences. As those promising practices are identified, PIC staff plan to disseminate them through the PIC Internal Reviews Working Group and other venues. OMB staff said that while they have found it is useful to engage external stakeholders in improving program delivery at times, agencies view reviews as internal agency management meetings. OMB staff reiterated past statements that it would not always be appropriate to regularly include external representatives because agencies viewed reviews as internal agency management meetings. In August 2017, OMB staff told us they plan to hold a summit with agencies later in the year to discuss the implementation of various performance management requirements, which could include agencies highlighting experiences and promising practices related to involving external officials in their data-driven reviews. We will continue to monitor progress.
    Director: Woods, William T
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: To ensure that DOD organizations fully comply with interagency acquisition regulations, the Secretary of Defense should direct the Office of Defense Procurement and Acquisition Policy, as part of its ongoing interagency acquisition policy review, to ensure that its acquisition regulations, policies, and guidance on interagency contracting are updated to reflect new Federal Acquisition Regulation (FAR) rules, including those related to a best procurement approach determination.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2014, DOD revised its acquisition regulations to incorporate additional guidance to ensure awareness of the total cost of interagency acquisitions, including fees, as part of making a determination that use of another agency's contract is in the best interest of DOD. However, DOD's regulations and guidance still do not reflect all of the factors described in the FAR which should be considered in making these determinations. In particular, DOD's regulations still do not mention assessing whether the requesting agency has the expertise to place orders and administer them against the selected contract vehicle throughout the acquisition lifecycle. In September 2017, DOD policy officials drafted new guidance to ensure that contracting officers document these factors, but this draft guidance is in the process of being reviewed and is not yet final.
    Director: Chaplain, Cristina T
    Phone: (202) 512-4841

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To improve departmentwide strategic sourcing efforts at DOD, the Secretary of Defense should direct the Office of Acquisition, Technology, and Logistics to issue direction that (1) sets goals for spending managed through strategic sourcing vehicles, (2) establishes procedures for the identification and tracking of departmentwide and component strategic sourcing efforts through the PASS office, (3) implements the PASS office strategic sourcing guidance, (4) links strategic sourcing to its Better Buying Power memorandum, and (5) establishes metrics, such as utilization rates, to track progress toward these goals.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendation. To fully implement this recommendation, DOD should improve department-wide strategic sourcing efforts to achieve significant cost savings. DOD has been working with the Office of Management and Budget's Category Management Leadership Council to determine appropriate strategic sourcing goals, but specific goals and corresponding metrics have not yet been established.
    Recommendation: To improve departmentwide strategic sourcing efforts at DOD, the Secretary of Defense should direct the Office of Acquisition, Technology, and Logistics to identify and evaluate the best way to strategically source DOD's highest spending categories of products and services (e.g., governmentwide vehicles, interagency collaboration, departmentwide vehicles).

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendation. To fully implement this recommendation, DOD should improve department-wide strategic sourcing efforts to achieve significant cost savings. DOD has been working with the Office of Management and Budget's Category Management Leadership Council to determine appropriate strategic sourcing goals, but specific goals and corresponding metrics have not yet been established.
    Director: Mackin, Michele
    Phone: (202)512-3000

    1 open recommendations
    Recommendation: The Secretary of Defense should direct the Secretary of the Navy to report to Congress in its annual long-range shipbuilding plan on its plans for a future, larger surface combatant, carrying a more capable version of AMDR and the costs and quantities of this ship.

    Agency: Department of Defense
    Status: Open

    Comments: As in past years, the Congressional Budget Office completed an analysis of the Navy's Fiscal Year 2017 Shipbuilding Plan. The most recent analysis states that the Navy's Long Range Shipbuilding Plan for Fiscal Year 2017 indicates plans to procure 26 DDG 51 Flight III destroyers but provides little specific information regarding a future large surface combatant ship other than noting plans to begin buying the first of 40 ships in 2030 and an estimated cost of $1.9 billion per ship. This lack of detailed information is consistent with past plans. We will keep this recommendation open and will review the Navy's Fiscal Year 2018 plan to determine if greater detail on a future large surface combatant has been developed as a result of changes in the Navy's shipbuilding outlook currently under discussion.