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    Subject Term: "Employment and training programs"

    1 publication with a total of 1 open recommendation
    Director: Heather Krause
    Phone: (202) 512-6806

    1 open recommendations
    Recommendation: To help ensure that ETA continues to have the capacity to achieve its mission and manage changes in demand for services resulting from changes in the broader economy, the Secretary of Labor should direct the Administrator of ETA to systematically gather and evaluate information on the challenges that states faced administering the unemployment insurance program during the recession that began in 2007--such as rapidly ramping up staffing at the start of the recession and ramping down as the economy recovered--and identify and build upon any lessons learned from this experience that could be broadly shared to help the program respond to any changes in workload during a future economic downturn.

    Agency: Department of Labor
    Status: Open

    Comments: In correspondence to GAO, ETA indicated that it continues to be committed to systematically collect and share lessons learned from the most recent recession. ETA intends to (1) survey all states to gather information on the challenges that states faced administering the unemployment insurance (UI) program during the recession that began in 2007, (2) conduct a focus group of select states to validate key lessons learned and best practices, and (3)then share these with all states through the UI Community of Practice. Balancing this work with other program priorities, ETA estimates that this will be completed by November 2018. We will continue to monitor ETA's progress toward competing this work.