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    Federal Agency: "Department of Homeland Security: United States Citizenship and Immigration Services"

    4 publications with a total of 14 open recommendations
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    2 open recommendations
    Recommendation: To better ensure that USCIS officers effectively adjudicate applications for refugee status, the Director of USCIS should develop and implement a plan to deploy officers with national security expertise on circuit rides.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: We reported that, in addition to training, U.S. Citizenship and Immigration Services (USCIS) has developed guidance documents and tools to help USCIS officers identify U.S. Refugee Admissions Program (USRAP) applicants with potential national security concerns. However, we reported that USCIS could strengthen its efforts and we recommended that USCIS develop and implement a plan for deploying officers with national security expertise on selected circuit rides with interviewing officers. USCIS concurred with our recommendation and stated that it plans to deploy officers with national security expertise on select circuit rides beginning in the first quarter of fiscal year 2018. To fully address this recommendation, GAO will review USCIS documentation of these plans, when provided, to ensure that it meets the intent of the recommendations.
    Recommendation: To better ensure that USCIS officers effectively adjudicate applications for refugee status, the Director of USCIS should conduct regular quality assurance assessments of refugee application adjudications across USCIS's Refugee Affairs Division and International Operations Division.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: U.S. Citizenship and Immigration Services (USCIS) provided documentation that USCIS officials conducted a quality assurance assessment of refugee adjudications in July 2017 and have plans to conduct an additional quality assurance assessment in January or February 2018. To fully address this recommendation, USCIS should demonstrate a continued commitment to conducting regular quality assurance assessments of refugee application adjudications.
    Director: Gambler, Rebecca S
    Phone: (202) 512-6912

    9 open recommendations
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should ensure SAVE guidance, including written materials and instructional videos, clearly and accurately reflects user agencies' responsibilities for completing each step of a SAVE check, as outlined in each agency's memorandum of agreement.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should develop and implement a mechanism to oversee agencies' completion of training on additional verification in accordance with SAVE MOA provisions and program policies.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should provide notifications to user agencies when a case is ready for the user agency to review.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should develop and implement a more effective method for ensuring that individuals are aware of how they can access and correct their immigration records, such as by updating and improving the Fact Sheet for Benefit Applicants.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should develop and implement a documented, risk-based approach to monitoring and compliance, including (1) a risk-based approach to selecting behaviors to monitor; (2) standards for what triggers compliance actions for the selected behaviors; and (3) a risk-based process for how USCIS will prioritize and select agencies for compliance actions.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should develop and communicate a process for user agencies to update contact information.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should ensure that user agencies participate in compliance reviews when selected, in accordance with SAVE MOA provisions and USCIS policy.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should identify the root causes of agencies' noncompliance with SAVE MOA provisions and program policies and tailor agency recommendations to those identified causes.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve management and oversight of the SAVE program, the director of USCIS should develop and implement a process for ensuring user agencies implement corrective actions such as through a system of escalating compliance assistance actions and follow-up.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Seto Bagdoyan
    Phone: (202) 512-6722

    1 open recommendations
    Recommendation: To strengthen USCIS's EB-5 Program fraud risk management, the Director of USCIS should develop a fraud risk profile that aligns with leading practices identified in GAO's Fraud Risk Framework.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: In November 2016, Department of Homeland Security's (DHS) U.S. Citizenship and Immigration Services (USCIS)stated that the program would implement GAO's recommendation to develop a fraud risk profile and anticipated completion by September 30, 2017. In April 2017, USCIS provided an update including supporting documentation which reported that USCIS had contracted with an outside consultant to, among other things, develop a fraud risk profile that aligns with leading practices identified in GAO's Fraud Risk Framework. According to its response, USCIS expected to complete development of the profile by September 30, 2017.
    Director: Gambler, Rebecca S
    Phone: (202) 512-8777

    2 open recommendations
    Recommendation: To strengthen USCIS's EB-5 Program fraud prevention, detection, and mitigation capabilities, and to more accurately and comprehensively assess and report program outcomes and the overall economic benefits of the program, the Director of USCIS should plan and conduct regular future fraud risk assessments of the EB-5 Program.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: The Department of Homeland Security's (DHS) U.S. Citizenship and Immigration Services (USCIS) is responsible for administering the Employment-Based Fifth Preference Immigrant Investor Program (EB-5 Program). In 2015, we reviewed the EB-5 program to determine if USCIS assesses fraud and other related risks facing the program. We found that USCIS had collaborated with its interagency partners to assess fraud and national security risks in the program in fiscal years 2012 and 2015 but that these assessments were onetime efforts that did not have documented plans to conduct regular future risk assessments, in accordance with fraud prevention practices, which could help inform efforts to identify and address evolving program risks. To strengthen the program's fraud prevention, detection, and mitigation capabilities, we recommended that USCIS plan and conduct regular future fraud risk assessments. USCIS concurred with the recommendation, stating that it will continue to conduct at least one fraud, national security, or intelligence assessment on an aspect of the program annually. In September 2015, USCIS stated that the Fraud Detection and National Security Directorate unit of its Immigrant Investor Program (IPO) will conduct its next fraud, national security, and intelligence assessment in FY 2016 and one assessment annually thereafter. In an August 2016 update, USCIS stated that it had conducted a national security assessment, the draft of which was under review by management, to be finalized by September 30, 2016. We will continue to monitor USCIS's efforts to ensure that the agency finalizes this assessment and documents plans to conduct future fraud assessments on a regular basis.
    Recommendation: To strengthen USCIS's EB-5 Program fraud prevention, detection, and mitigation capabilities, and to more accurately and comprehensively assess and report program outcomes and the overall economic benefits of the program, the Director of USCIS should track and report data that immigrant investors report, and the agency verifies on its program forms for total investments and jobs created through the EB-5 Program.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: In 2015, we evaluated the Department of Homeland Security's (DHS) U.S. Citizenship and Immigration Services (USCIS)'s capacity to verify job creation and to use a valid and reliable methodology to report the economic benefits of its Employment-Based Fifth Preference Immigrant Investor Program (EB-5 Program). We found that over time USCIS had increased its capacity to verify job creation by increasing the size and expertise of its workforce and by providing clarifying guidance and training, among other actions. However, we found that USCIS's methodology for reporting program outcomes and overall economic benefits of the EB-5 Program was not valid and reliable because it may understate or overstate program benefits in certain instances as it was based on the minimum program requirements of 10 jobs and a $500,000 investment per investor, instead of the number of jobs and investment amounts collected by USCIS on individual EB-5 Program forms. To more accurately and comprehensively assess and report the overall economic benefits of the program, we recommended that USCIS track and report data that immigrant investors report, and the agency verifies on its program forms for total investments and jobs created. USCIS concurred with this recommendation, stating that IPO will develop a plan to collect and aggregate additional data regarding EB-5 investment amounts and job creation, including revising USCIS data systems and processes, as appropriate. In a September 2015 update, USCIS further stated that IPO officials had already met with officials from the USCIS Office of information Technology (OIT) on August 25, 2015, to discuss EB-5 data requirements, and that IPO is reviewing the fields in the Intranet Computer Linked Application Information Management System (iCLAIMS) database used for maintaining EB-5 and other immigration program data, to define data entry requirements. Once that is completed, USCIS stated that IPO will work with OIT to discuss any system changes needed to reliably aggregate data regarding EB-5 program investment amounts and job creation. In an August 2016 update, USCIS stated that through regular meetings with OIT, IPO has identified the assets needed to develop a case management system to meet the complex data needs of the EB-5 program. This system, which will be compatible with USCIS's electronic immigration system, is tentatively projected to be completed in FY 2017. We will continue to monitor USCIS's efforts to develop a system that will enable it to accurately and comprehensively assess and report the overall economic benefits of the program.