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    Subject Term: "Defense logistics"

    19 publications with a total of 53 open recommendations
    Director: Merritt, Zina Dache
    Phone: (202) 512-5257

    1 open recommendations
    Recommendation: To help ensure that DLA has a plan that can effectively guide corrective actions relating to identified deficiencies in its defective spare parts restitution and removal process, the Secretary of Defense should direct the Director of DLA to strengthen its plan to fully address all four of the mandated elements. These include: (1) coordination to pursue restitution, (2) inventory search, (3) return of defective parts, and (4) restitution in appropriate form.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Cary Russell
    Phone: (202) 512-5431

    2 open recommendations
    Recommendation: To improve DOD's management of its prepositioned stocks and reduce potential duplication among the services' programs, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the Chairman of the Joint Chiefs of Staff, to revise DOD's strategic policy or include in other department-wide guidance a description of the department's vision and the desired end state for its prepositioned stock programs.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve DOD's management of its prepositioned stocks and reduce potential duplication among the services' programs, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the Chairman of the Joint Chiefs of Staff, to revise DOD's strategic policy or include in other department-wide guidance specific interim goals for achieving that vision and desired end state.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Asif A. Khan
    Phone: (202) 512-9869

    1 open recommendations
    Recommendation: The Secretary of Defense should direct the Office of the Under Secretary of Defense (Comptroller) to provide guidance in the DOD Financial Management Regulation on the timing of when DOD managers should use available tools to help ensure that monthly cash balances are within the upper and lower cash requirements.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation and stated that it plans to update the DOD Financial Management Regulation as we recommended to provide additional guidance on the timing of when DOD managers should use available tools to help ensure that monthly cash balances are within the upper and lower cash requirements. DOD also stated that this change will be incorporated for the fiscal year 2019 President's Budget submission and subsequent budgets.
    Director: Andrew J Von Ah
    Phone: (213) 830-1011

    1 open recommendations
    Recommendation: To minimize unnecessary overlap and duplication and more efficiently use DOD's U.S. distribution centers, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics (or the subsequent Under Secretary for Acquisition and Sustainment), in conjunction with the Director of DLA, and the Secretaries of the Army, the Air Force, and the Navy, to assess and direct the implementation of actions, as appropriate, that can be taken using existing authorities to close, realign, or dispose of existing infrastructure.

    Agency: Department of Defense
    Status: Open

    Comments: We are awaiting confirmation from the agency on what actions have been taken in response to this recommendation. Once received, we will provide the updated information.
    Director: Zina Merritt
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: The Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in collaboration with the Director, Defense Logistics Agency; the Secretaries of the Army, Navy, and Air Force; the Commandant of the Marine Corps; the Commander of the United States Transportation Command; and the Chairman of the Joint Chiefs of Staff, to use the key attributes of successful performance measures--including clarity, measurable target, objectivity, reliability, baseline and trend data, and linkage--in refining the performance measures in subsequent updates to the Strategy to improve DOD's efforts to monitor asset visibility initiatives.

    Agency: Department of Defense
    Status: Open

    Comments: DOD, in its comments on the draft report, partially concurred. DOD stated that it recognizes the need for performance measures to ensure the success of an asset visibility improvement effort but noted that the level of complexity and granularity of the metrics we suggest may not be suitable for all initiatives. DOD also stated that the purpose of the Strategy is to create a framework whereby the components can work collaboratively to coordinate and integrate department-wide efforts to improve asset visibility, not to provide complete direction on how to define, implement, and oversee these initiatives. Additionally, DOD stated that the next edition of the Strategy will encourage the adoption of our six key attributes for asset visibility initiatives to the extent appropriate, but will not mandate their use. As discussed in our report, use of the key attributes in measuring the performance of asset visibility initiatives would help DOD to better assess department-wide progress against the goals in its Strategy and clarify what additional steps need to be taken to enable decision makers to exercise effective oversight. Encouraging adoption of the key attributes, as DOD plans to do, is a positive step, but we continue to believe that DOD needs to use these key attributes to refine its performance measures to monitor the initiatives in the future.
    Recommendation: The Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in collaboration with the Director, Defense Logistics Agency; the Secretaries of the Army, Navy, and Air Force; the Commandant of the Marine Corps; the Commander of the United States Transportation Command; and the Chairman of the Joint Chiefs of Staff, to incorporate into after-action reports information relating to performance measures for the asset visibility initiatives when evaluating and closing these initiatives to ensure that implemented initiatives will achieve the goals and objectives in the Strategies.

    Agency: Department of Defense
    Status: Open

    Comments: DOD, in its comments on the draft report, partially concurred. DOD stated that it is important to capture and review performance data prior to a component closing an asset visibility initiative, but that the Strategy after-action report is not intended to be used to evaluate the success of an asset visibility initiative or to determine if an initiative has met its intended objectives. According to DOD, documentation and information to support the evaluation of initiatives is defined by and executed in accordance with component-level policy and procedures. DOD agreed to update its Strategy to clarify the purpose and use of the after-action reports and to ensure that the Strategy specifies roles and responsibilities for evaluating and closing initiatives. DOD?s response, however, did not state whether and how these updates to the Strategy would result in more consistent incorporation of information relating to performance measures when closing initiatives in the future. As we noted previously in this report, according to the 2015 Strategy, the after-action report for closed initiatives should include information on the objectives met, problems or gaps resolved, and measures of success obtained. We believe our recommendation is consistent with this guidance. Without incorporating this information, DOD does not have assurance that closed initiatives have been fully assessed and have resulted in achieving the goals and objectives of the Strategies. Therefore, we continue to believe that full implementation of our recommendation is needed.
    Director: Zina Merritt
    Phone: (202) 512-5257

    6 open recommendations
    Recommendation: To increase department-wide supply chain efficiencies and effectiveness in support of maintenance at the Army and Marine Corps depots and Navy shipyards, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army and Navy and the Commandant of the Marine Corps to assess through a comprehensive business case analysis-drawing on lessons learned from previous efforts-the costs and benefits of DLA managing the retail supply, storage, and distribution functions at the Army and Marine Corps depots and Navy shipyards.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DLA is in the process of coordinating "Memorandums of Understanding" with the Army, Marine Corps, and Naval Sea Systems Command in order to establish the parameters for the comprehensive business case analyses that will be conducted on transferring more supply, storage, and distribution functions to DLA. However, DLA and the respective entities have not completed the analyses at this point.
    Recommendation: To increase department-wide supply chain efficiencies and effectiveness in support of maintenance at the Army and Marine Corps depots and Navy shipyards, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army and Navy and the Commandant of the Marine Corps to use the analysis to make a decision on the degree to which DLA should manage these functions at the Army and Marine Corps depots and Navy shipyards.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DLA is in the process of coordinating "Memorandums of Understanding" with the Army, Marine Corps, and Naval Sea Systems Command in order to establish the parameters for the comprehensive business case analyses that will be conducted on transferring more supply, storage, and distribution functions to DLA. However, DLA and the respective entities have not completed the analyses at this point.
    Recommendation: To improve the efficiency and effectiveness of supply and maintenance operations, in accordance with DOD guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army, Navy, and Air Force and the Commandant of the Marine Corps to develop and implement metrics that measure the accuracy of planning factors, such as the schedule, bill of materials, and replacement factors, used for depot maintenance.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Recommendation: To improve the efficiency and effectiveness of supply and maintenance operations, in accordance with DOD guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army, Navy, and Air Force and the Commandant of the Marine Corps to take action, as appropriate and necessary, to resolve any issues identified through measuring the accuracy of planning inputs in an effort to improve supply and depot maintenance operations.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Recommendation: To be able to assess the cost-effectiveness of supply and depot maintenance operations, in accordance with DOD supply chain management guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, the Secretaries of the Army, Navy, and the Air Force, and the Commandant of the Marine Corps to take steps to develop and implement metrics, to the extent feasible, to measure and track disruption costs created by the lack of parts at depot maintenance industrial sites by, for example, establishing a team of supply and depot maintenance experts from DLA and the services to assess potential data sources, approaches, and methods.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Recommendation: To be able to assess the cost-effectiveness of supply and depot maintenance operations, in accordance with DOD supply chain management guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, the Secretaries of the Army, Navy, and the Air Force, and the Commandant of the Marine Corps to take action, as appropriate, to address any inefficiencies identified by the disruption cost metrics in supply and depot maintenance operations.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    4 open recommendations
    Recommendation: To help determine the equitable allocation of enlisted aide authorizations across the military services and the Joint Staff, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the secretaries of the military departments and the Chairman of the Joint Chiefs of Staff, to conduct an assessment of DOD-wide enlisted aide requirements and determine circumstances under which subsequent periodic updates should occur.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred, with comment, with this recommendation, noting that going forward, the Secretaries of the Military Departments and the Chairman of the Joint Chiefs of Staff will identify their respective total enlisted aide requirements, including requirements that, if authorized, would cause the department to exceed the ceiling on the number of enlisted aides authorized by law. DOD confirmed its position with regard to this recommendation on May 6, 2016.
    Recommendation: To help ensure the efficient and effective use of enlisted aides, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to reallocate enlisted aide authorizations across the military services and the Joint Staff, under the statutory cap, based on its assessments of total enlisted aide requirements.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred, with comment, with this recommendation, stating that it will endeavor to improve the enlisted aide allocation process to better support actual service and joint requirements. DOD confirmed its position with regard to this recommendation on May 6, 2016.
    Recommendation: To help ensure consistency and transparency in military service and Joint Staff enlisted aide authorization and assignment decisions and to help determine enlisted aide requirements, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services and Joint Staff, to establish criteria for determining enlisted aide workload and include these criteria in relevant enlisted aide guidance.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred, with comment, with this recommendation, stating that the workload of an enlisted aide is unique to each position and area of responsibility, and that establishing a fixed set of workload criteria would significantly limit the flexibility of the department, among other things. DOD confirmed its position with regard to this recommendation on May 6, 2016.
    Recommendation: To help ensure the reliability of enlisted aide authorization, assignment, and justification data used in DOD's future annual enlisted aide reports and improve DOD's ability to make informed decisions about the enlisted aide program, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to establish a process to assess the reliability of data submitted by the military services and the Joint Staff for future enlisted aide reports.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred, with comment, with this recommendation, noting that they expect that each submission is already subject to intense scrutiny and high-level review prior to its aggregation and delivery to the Office of the Secretary of Defense and that the review process within the Office will continue to analyze those reports closely, in the interests of consistency and transparency, and to resolve potential anomalies prior to submission to Congress. DOD confirmed its position with regard to this recommendation on May 6, 2016.
    Director: Zina Merritt
    Phone: (202) 512-5257

    6 open recommendations
    Recommendation: To ensure the accountability and protection of SRC I ammunition, in accordance with DOD policy, the Secretary of Defense should direct the Secretary of the Air Force to revise guidance to clarify that accountability for all SRC I ammunition items in the Air Force's custody--regardless of ownership--should be maintained in the Air Force's system of record.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the Army and Marine Corps record the receipt of shipped SRC I ammunition in their accountability systems, and in accordance with DOD policy, the Secretary of Defense should direct the Secretary of the Army to finalize and implement guidance that addresses the required time frame for receipting SRC I ammunition at the depot level.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the Army and Marine Corps record the receipt of shipped SRC I ammunition in their accountability systems, and in accordance with DOD policy, the Secretary of Defense should direct the Commandant of the Marine Corps to finalize and implement guidance that addresses the required time frame for receipting SRC I ammunition at Marine Corps locations.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the Army retains accountability of SRC I ammunition in an in-transit status, consistent with DOD policy, the Secretary of Defense should direct the Secretary of the Army to evaluate and identify actions to enable the Army to retain accountability for in-transit items until acknowledgment of receipt.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve visibility and tracking of SRC I ammunition shipments, the Secretary of Defense should direct the Secretaries of the military departments and the Military Surface Deployment and Distribution Command, through the Commander of the U.S. Transportation Command, to collaboratively determine the specific information required for the military services to ensure timely data entry into DTTS, in accordance with the Defense Transportation Regulation.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve the completeness and accuracy of data provided by the military services to the Military Surface Deployment and Distribution Command in accordance with federal internal control standards, the Secretary of Defense should direct the Secretaries of the military departments, with the aid of the Military Surface Deployment and Distribution Command, to conduct analysis of the completeness and accuracy of the data entered into DTTS.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Marie A. Mak
    Phone: (202) 512-4841

    3 open recommendations
    Recommendation: To provide greater compliance with the GIDEP reporting requirement among the DOD components and their defense supplier-base, the Undersecretary of Defense for Acquisition, Technology and Logistics should establish mechanisms for department-wide oversight of defense agencies' compliance with the GIDEP reporting requirement.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: In providing comments to this report DOD concurred with this recommendation but has not completed actions to implement it. DOD stated that it will issue new DOD Instruction covering the use of GIDEP, as well as a companion DOD manual, to include identification of roles and responsibilities for submission of reports and oversight of such submission. Both documents are expected to be completed by the end of the second quarter fiscal year 2018.
    Recommendation: To provide greater compliance with the GIDEP reporting requirement among the DOD components and their defense supplier-base, the Undersecretary of Defense for Acquisition, Technology and Logistics should develop a standardized process for determining the level of evidence needed to report a part as suspect counterfeit in GIDEP, such as a tiered reporting structure in GIDEP that provides an indication of where the suspect part is in the process of being assessed.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: In providing comments to this report DOD concurred with this recommendation but has not completed actions to implement it. DOD stated that it will issue new DOD Instruction covering the use of GIDEP, as well as a companion DOD manual, to include identification of roles and responsibilities for submission of reports and oversight of such submission. Both documents are expected to be completed by the end of the second quarter of fiscal year 2018.
    Recommendation: To provide greater compliance with the GIDEP reporting requirement among the DOD components and their defense supplier-base, the Undersecretary of Defense for Acquisition, Technology and Logistics should develop guidance for when access to GIDEP reports should be limited to only government users or made available to industry.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: In providing comments to this report DOD concurred with this recommendation but has not completed actions to implement it. DOD stated that it will issue new DOD Instruction covering the use of GIDEP, as well as a companion DOD manual, to include identification of roles and responsibilities for submission of reports and oversight of such submission. Both documents are expected to be completed by the end of the second quarter of fiscal year 2018.
    Director: Brian J. Lepore
    Phone: (202) 512-4523

    1 open recommendations
    Recommendation: Recognizing that DOD has recently revised its disposition guidance, the Secretary of Defense should direct the Director, DLA, to further reassess DOD's disposal process to determine whether additional changes are needed in the priority given to recipients within the process, including potential changes to the categories and quantities of property that special programs may obtain, and revise its guidance reflecting those priorities accordingly to better enable DOD to fulfill the disposal program's objectives.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2017, DOD officials stated that the department has been coordinating with the National Association of State Agencies for Surplus Property (NASASP) to identify classes of non-controlled property that state and local law enforcement agencies would no longer be able to obtain during the reutilization (first) stage of the disposal process. The Defense Logistics Agency is reviewing NASASP's proposed list of property items, and DOD officials said that the department planned to issue a policy memorandum that would specify which items would be removed from those that law enforcement agencies could obtain during the reutilization stage. Because DOD has not yet completed its review or issued updated guidance, this recommendation remains open.
    Director: Ayers, Johana R
    Phone: (202)512-3000

    1 open recommendations
    Recommendation: To improve DOD's methodology for developing its standard fuel price for fiscal year 2017 and future fiscal years, GAO reiterated recommendations from its 2014 report that DOD reevaluate its approach for estimating the standard price and document its assumptions, including providing a detailed rationale for how it estimates each component of the price.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with the recommendation, but did not identify what actions it may or may not be taking to address it. As of July 2016, DOD had not taken steps to implement the recommendation. According to the DOD Comptroller official who is responsible for managing the bulk fuel program, the department does not have a similar formal process for determining rates for other commodities and working capital funds. Therefore, the official stated that DOD does not want to make the bulk fuel standard price determination unique and apart from these other commodities. Because of concerns with the quality and transparency of information available to Congressional decision makers and department fuel customers concerning the methodology selected each year and its application to relevant data used in estimating fuel rate prices for the next fiscal year, the Senate Armed Services Committee directed DOD to submit detailed guidance to the congressional defense committees no later than February 1, 2017 that, among other aspects, requires documentation of the rationale for using one methodology over another for estimating the next fiscal year?s fuel rate price, to include the limitations and assumptions of underlying data and establishing a timeline for developing annual estimated fuel rate prices for the next fiscal year. As of September 2017, DOD has not submitted a report in response to Congressional direction.
    Director: John Pendleton
    Phone: (202) 512-3489

    1 open recommendations
    Recommendation: To ensure that resources are being efficiently applied to meet the National Guard counterdrug program's objectives, the Secretary of Defense should direct the National Guard Bureau in consultation with the Deputy Assistant Secretary of Defense for Counternarcotics and Global Threats to subsequently collect and use performance information to help inform funding distribution decisions to state programs and to conduct oversight of the training offered by the counterdrug schools.

    Agency: Department of Defense
    Status: Open

    Comments: The National Guard counterdrug program has plans to implement performance information into its fiscal year 2017 annual assessments of the state programs and counterdrug schools. The fiscal year 2017 annual assessments are scheduled to be complete by December 2017. The recommendation will remain open until performance information has been included in the annual assessments.
    Director: Cary Russell
    Phone: (202) 512-5431

    1 open recommendations
    Recommendation: To address the limitations of existing distribution performance metrics, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics, in conjunction with TRANSCOM, to revise guidance to ensure that a customer wait time standard is established and used for the Marine Corps.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2016, the Marine Corps had established a Customer Wait Time (CWT) standard and developed CWT metrics that are in alignment with DOD policy. These changes were to be incorporated into Marine Corps policy through their normal Service procedures. As of September 2017, we are unaware of any actions taken to implement this recommendation.
    Director: Merritt, Zina Dache
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: To develop and implement a process to monitor performance and independently validate the effectiveness and sustainability of corrective actions, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics to assess, and refine as appropriate, existing performance measures to ensure the measures assess the implementation of individual initiatives as well as progress towards achievement of the overarching goals and objectives in the Strategy.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2016, DOD has not implemented this recommendation.
    Recommendation: To demonstrate sustained progress in having implemented corrective measures, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics, in collaboration with the military services, to continue the implementation of identified initiatives, refining them over time as appropriate, and demonstrate that implementation of initiatives results in measurable outcomes and progress toward achieving improvements in asset visibility.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2016, DOD has not implemented this recommendation.
    Director: Zina Merritt
    Phone: (202) 512-5257

    1 open recommendations
    Recommendation: To ensure DLA is improving its collaborative forecasting effort, in accordance with DOD guidance that emphasizes monitoring the efficient use of resources and leading practices for results-oriented management, the Secretary of Defense should direct the Director, DLA, in collaboration with the Office of the Assistant Secretary of Defense for Logistics and Materiel Readiness and the Secretaries of the Army, Navy, and Air Force, to develop and implement the necessary corrective actions to improve the results of collaborative forecasting across DOD.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016, the Defense Logistics Agency (DLA) is in the process of developing an additional metric that will measure whether collaborative forecasting on a customer-by-customer basis is beneficial (i.e., the collaborative forecast added-value versus using a statistical forecast). DLA plans to work on the implementation of the metric for the remainder of 2016 and early 2017 with full implementation planned for July 2017. DLA, in collaboration with its customers (e.g., the Army, Navy, Marine Corps, and Air Force) have taken steps, such as developing more extensive metrics and improving the collaboration process, to enhance its collaborative forecasting programs, as we reported in GAO-16-450. We will continue to monitor DLA's progress in implementing the new metric as well as its efforts to monitor collaborative forecasting outcomes with the Army, Navy, Marine Corps, and Air Force.
    Director: Carol R. Cha
    Phone: (202) 512-4456

    1 open recommendations
    Recommendation: To better ensure that the Defense Agencies Initiative (DAI) implements effective risk management and information technology (IT) acquisition best practices, the Secretary of Defense should direct the Director of the Defense Logistics Agency to direct the DAI program office to establish a comprehensive risk log that includes all up-to-date risks with evaluations and categorizations that comply with DLA's defined parameters; and associated mitigation plans.

    Agency: Department of Defense
    Status: Open

    Comments: The Defense Logistics Agency established a risk log for DAI that includes risk evaluations and categorizations, and associated mitigation plans. We will continue monitoring the program's implementation of this recommendation to ensure that the agency is periodically reviewing the status of each risk and updating DAI's risk log and mitigation plans, as intended by the recommendation.
    Director: Khan, Asif A
    Phone: (202) 512-9869

    2 open recommendations
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense, in his capacity as the Chief Management Officer and in consultation with the Under Secretary of Defense (Comptroller), to design and implement department-level policies and detailed procedures for FIAR Plan risk management that incorporate the five guiding principles for effective risk management. The following are examples of key features of each of the guiding principles that DOD should, at a minimum, address in its policies and procedures. (1) Identify risks. Generate a comprehensive and continuously updated list of risks that includes the root cause of each risk, audit area(s) each risk will affect, and the potential consequences if a risk is not effectively mitigated. (2) Analyze risks. Consult with key stakeholders, including program managers; use analytical techniques, such as risk categorization, risk urgency assessment, or sensitivity analysis; and determine the impact of the identified risks on individual DOD components' abilities to achieve audit readiness. (3) Plan for risk mitigation. Assign responsibility or ownership of the risk mitigation actions, define roles and responsibilities in executing mitigation plans, establish deadlines or milestones for individual mitigation actions, and estimate resource needs. (4) Implement risk mitigation plan. Document the implementation of mitigation actions, develop appropriate metrics that allow for tracking of progress, and validate reported metrics. (5) Monitor risks. Track identified risks and assess the effectiveness of implemented mitigation actions on a continuous basis, including identifying and planning for new risks.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with our recommendation. While DOD did concur with our assessment that they did not have a risk management policy and procedures related to implementing the FIAR guidance. They did not concur with our assessment of the overall environment of DOD's risk management of the FIAR initiative. DOD has taken steps to address our recommendation including implementing an NFR tracker and standard operating procedures designed to track DOD component material weaknesses. DOD has also documented a critical path and milestones in Appendix F of their FIAR Guidance; military component tasks and milestones in appendix G of the FIAR Guidance; and audit readiness deal breakers, now referred to as critical capabilities. However, while these are positive actions, they do not address our recommendation for DOD to implement risk management policies and procedures for FIAR implementation. Further, DOD has not provided GAO with evidence of planned actions it summarized in its agency comments. Specifically, DOD has not provided documentation related to (1) improving risk management documentation, (2) reinstating the DOD probability and impact matrix, and (3) re-evaluation of metrics to monitor progress and risk of audit readiness. Lastly, DOD's tracking of military component material weaknesses does not identify risks to audit readiness, or the agencies capabilities to manage risks to audit readiness. According to the May 2017 FIAR Status Update for the HASC Panel Recommendations, DOD has reinforced the importance of internal controls over areas of significant risk by updating the FIAR Guidance with a new chapter dedicated to internal controls. DOD has also changed how they respond to recommendation follow-up by way of the Washington Headquarters Service (WHS). We are currently waiting for a POC to be assigned. We will continue to evaluate the status of actions to address this recommendation.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense, in his capacity as the Chief Management Officer and in consultation with the Under Secretary of Defense (Comptroller), to consider and incorporate, as appropriate, the Navy's and DLA's risk management practices in department-level policies and procedures.

    Agency: Department of Defense
    Status: Open

    Comments: DOD has changed how they respond to recommendation follow-up by way of the Washington Headquarters Service (WHS). We are currently waiting for a POC to be assigned. We will continue to evaluate the status of actions to address this recommendation.
    Director: Merritt, Zina Dache
    Phone: (202) 512-5257

    4 open recommendations
    Recommendation: To complete its implementation and management framework for IUID by incorporating key elements of a comprehensive management approach, such as a complete analysis of the return on investment, quantitatively-defined goals, and metrics for measuring progress, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics to update the IUID task force report's estimates of costs and benefits by incorporating key elements of a sound investment analysis including a more complete estimate of all associated costs, an appropriate methodology for estimating benefits, and a sensitivity analysis of these estimates.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2017, DOD claims that this recommendation should be closed. When we receive documentation, we will update this recommendation accordingly.
    Recommendation: To enable DOD to successfully share UII data enterprisewide and integrate IUID functionality with its Enterprise Resource Planning systems, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics to coordinate with the military services and the Defense Logistics Agency to define the requirements for using UII data across DOD and within the components' Enterprise Resource Planning systems.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2017, DOD claims that this recommendation should be closed. When we receive documentation, we will update this recommendation accordingly.
    Recommendation: To enable DOD to successfully share UII data enterprisewide and integrate IUID functionality with its Enterprise Resource Planning systems, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics to coordinate with the military services and the Defense Logistics Agency to develop or revise integrated master schedules for the integration of IUID technology with the components' individual Enterprise Resource Planning systems-and between these systems-across DOD. These schedules should fully integrate distinct IUID activities.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2017, DOD claims that this recommendation should be closed. When we receive documentation, we will update this recommendation accordingly.
    Recommendation: The Secretary of Defense should direct the Secretary of the Navy to develop a plan to share UII data enterprisewide.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2017, DOD claims that this recommendation should be closed. When we receive documentation, we will update this recommendation accordingly.
    Director: Solis, William M
    Phone: (202)512-8365

    13 open recommendations
    Recommendation: To ensure that DOD can accurately assess its delivery performance for and maintain accountability of cargo shipments to Afghanistan, the Secretary of Defense should direct the Commander of TRANSCOM to develop an ongoing, systematic approach to identify the reasons why delivery dates for delivered shipments are not documented and implement corrective actions to improve the documentation of delivered shipments.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To ensure that DOD can accurately assess its delivery performance for and maintain accountability of cargo shipments to Afghanistan, the Secretary of Defense should direct the Commander of TRANSCOM to develop an ongoing, systematic approach to investigate cases of undelivered shipments to determine their status and update the database with the most current information.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain better visibility over cargo in transit using RFID technology, the Secretary of Defense should direct U.S. Central Command to develop necessary policies and procedures to ensure that content-level detail is entered onto radio-frequency identification (RFID) tags.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain better visibility over cargo in transit using RFID technology, the Secretary of Defense should direct U.S. Central Command to implement required data-entry training for all deploying units.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain better visibility over cargo in transit using RFID technology, the Secretary of Defense should direct U.S. Central Command to ensure that periodic inspections of data entries are performed.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain more comprehensive visibility over the status of supply and equipment, the Secretary of Defense should direct TRANSCOM, in consultation with the combatant commands, the military services, and other DOD distribution stakeholders, to evaluate the feasibility and costs of alternative approaches for developing a single user-friendly common operating picture that integrates transportation systems from the strategic, operational, and tactical levels and that is accessible by personnel at each of these levels to provide timely in-transit visibility data.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain more comprehensive visibility over the status of supply and equipment, the Secretary of Defense should direct TRANSCOM, in consultation with the combatant commands, the military services, and other DOD distribution stakeholders, to select and implement a cost-effective approach for improving visibility.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to expedite its processes for delivery of cargo to its final destination, the Secretary of Defense should direct Surface Deployment and Distribution Command (SDDC) to develop and implement training for units on customs processes for export cargo to instill best practices for documenting cargo according to customs policies, which may mitigate customs clearance delays that cause cargo backlog.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain better visibility over the incidence and cost of pilferage and damage of cargo in transit to, within, and out of Afghanistan, the Secretary of Defense should direct U.S. Central Command to require units to complete mandatory training on how to report, document, and complete a transportation discrepancy report.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to gain better visibility over the incidence and cost of pilferage and damage of cargo in transit to, within, and out of Afghanistan, the Secretary of Defense should direct TRANSCOM to include host-nation truck complaints in the reported pilferage and damage calculation.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to better manage its processes for managing and using cargo containers, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics, to select a single container-management system for all DOD entities and contract carriers to track container status.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable DOD to better manage its processes for managing and using cargo containers, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics, to create, implement, and enforce reporting requirements and procedures for tracking containers in theater.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016 DOD has not taken action and this recommendation will remain open.
    Recommendation: To enable TRANSCOM to carry out its Distribution Process Owner responsibility to oversee the overall effectiveness, efficiency, and alignment of DOD-wide distribution activities, and to include delivery from major logistics bases to outposts in Afghanistan, the Secretary of Defense should direct the Joint Staff to revise Joint Publication 4-09, to provide clear guidance on how TRANSCOM is to oversee the overall effectiveness, efficiency, and alignment of DOD-wide distribution activities, to include the fourth leg of distribution.

    Agency: Department of Defense: Joint Chiefs of Staff
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.