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    Subject Term: "Contractor personnel"

    18 publications with a total of 79 open recommendations including 6 priority recommendations
    Director: William T. Woods
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: To ensure accurate reporting of personal services contracts, the Administrator, United States Agency for International Development should implement periodic reviews of selected personal services contracts to ensure the effectiveness of steps taken to assist contracting officers to cite the correct statutory authority for personal services contracts.

    Agency: United States Agency for International Development
    Status: Open

    Comments: The United State Agency for International Development concurred with this recommendation. Officials stated that while they have begun work to implement the recommendation, the actions are not yet complete.
    Director: Cary Russell
    Phone: (202) 512-5431

    6 open recommendations
    Recommendation: To enable the department to enhance its visibility over contractor personnel for whom it may become responsible in the event of contingency and other applicable operations, the Secretary of Defense should, in coordination with the Chairman of the Joint Chiefs of Staff, update accountability guidance clarifying the types of contractor personnel that are to be accounted for in a steady-state environment.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enable PACOM to consistently account for contractor personnel in its area of responsibility, the Secretary of Defense should direct the PACOM Commander to clarify contractor personnel accountability guidance for the collection of all contractor personnel data in a steady-state environment and specify a system of record, such as SPOT, for the collection of this information.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure that combatant commands are not contracting with entities that may be connected to or supporting prohibited organizations, the Secretary of Defense should, in coordination with the Chairman of the Joint Chiefs of Staff, develop and issue guidance that clarifies the foreign-vendor vetting steps or process that should be established at each combatant command, including the operational conditions under which a foreign-vendor vetting cell should be established.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure that PACOM is not contracting with entities that may be connected to or supporting prohibited organizations, while awaiting DOD guidance on vendor vetting, the Secretary of Defense should direct the PACOM commander to consider developing vendor vetting guidance as other combatant commands have done, to prepare for the event that PACOM becomes actively engaged in hostilities.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enable OCS to be fully embedded in the command structure at the command and continue to build upon the progress of integrating OCS into the command, as PACOM updates OCS guidance, the Secretary of Defense should direct the PACOM Commander to consider ways to ensure all joint staff functions beyond the logistics area are fully integrated into its OCS organizational structure and OCS Integration Cell.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enable PACOM to better identify OCS requirements and incorporate those requirements into Annex Ws and their appendixes, the Secretary of Defense should direct the PACOM Commander to develop guidance that clarifies roles and responsibilities and the process that should be followed for OCS requirements development.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    11 open recommendations
    Recommendation: To help the Air Force in its effort to address UAS pilot shortfalls, and to help ensure that the Air Force strategies to address UAS pilot shortages are tailored to address remaining issues, such as the significant amount of pilots who are temporarily assigned to the UAS pilot career, the limited amount of cadet interest in the UAS pilot career, and the workload of UAS pilots, the Secretary of Defense should direct the Secretary of the Air Force to revise the Get Well Plan to address these issues.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Air Force in its effort to address UAS pilot shortfalls, and to help the Air Force ensure that its strategies are having the intended effects, the Secretary of Defense should direct the Secretary of the Air Force to monitor the extent to which that achieving the human capital goals in its strategy helps the Air Force achieve its programmatic goals.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Air Force in its effort to address UAS pilot shortfalls, and to help the Air Force ensure that it is poised to meet future needs for UAS pilots, the Secretary of Defense should direct the Secretary of the Air Force to explore the potential use of additional flexibilities that would enable it to increase the number of UAS pilots in its workforce.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Army in its effort to address UAS unit training shortfalls, and to help the Army identify challenges that UAS pilots face in completing their training, the Secretary of Defense should direct the Secretary of the Army to collect feedback from UAS pilots in UAS units, such as by surveying, or conducting focus groups with them.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Army in its effort to address UAS unit training shortfalls, and to help the Army identify challenges that UAS pilots face in completing their training, the Secretary of Defense should direct the Secretary of the Army to incorporate such feedback into the Army's strategy to address UAS training shortfalls.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Army in its effort to address UAS unit training shortfalls, and to help ensure that Army Shadow units meet minimum training requirements, the Secretary of Defense should direct the Secretary of the Army to revise its strategy to address UAS training shortfalls to ensure that it is fully tailored to address training issues and address factors such as lack of adequate facilities, lack of access to airspace, and the inability to fly more than one UAS at a time.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Army in its effort to address UAS unit training shortfalls, and to help the Army ensure that it is basing its decisions to select individuals for UAS pilot training on sound evidence and to help it take advantage of the key benefits associated with effective personnel selection that could include reducing training costs, improving job performance, improving retention of qualified personnel, enabling leadership development, and enhancing organizational effectiveness, the Secretary of Defense should direct the Secretary of the Army to validate that the Armed Services Vocational Aptitude Battery is an effective predictor of UAS pilot candidate performance in UAS pilot training and job performance.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Army in its effort to address UAS unit training shortfalls, and to help the Army ensure that it is basing its decisions to select individuals for UAS pilot training on sound evidence and to help it take advantage of the key benefits associated with effective personnel selection that could include reducing training costs, improving job performance, improving retention of qualified personnel, enabling leadership development, and enhancing organizational effectiveness, the Secretary of Defense should direct the Secretary of the Army to assess existing research that has been performed that identifies UAS pilot competencies.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the Army in its effort to address UAS unit training shortfalls, and to help the Army ensure that it is basing its decisions to select individuals for UAS pilot training on sound evidence and to help it take advantage of the key benefits associated with effective personnel selection that could include reducing training costs, improving job performance, improving retention of qualified personnel, enabling leadership development, and enhancing organizational effectiveness, the Secretary of Defense should direct the Secretary of the Army to incorporate relevant findings from such research into the Army's approach for selecting UAS pilot candidates, as appropriate.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help address personnel shortages and meet mission needs cost effectively, the Office of the Secretary of Defense, through the Under Secretary of Defense (Personnel & Readiness) should direct the Air Force and the Army to evaluate the workforce mix and the use of federal civilians for UAS pilot positions.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help address personnel shortages and meet mission needs cost effectively, the Office of the Secretary of Defense, through the Under Secretary of Defense (Personnel & Readiness) should direct the Air Force and the Army to conduct cost analyses consistent with DOD guidance to inform their workforce decisions and ensure cost effectiveness of the UAS pilot workforce mix.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: David C. Trimble
    Phone: (202) 512-3841

    6 open recommendations
    including 1 priority recommendation
    Recommendation: To improve DOE's ability to evaluate and monitor the effectiveness of policies that call for all organizations, including contractors, to embrace a strong safety culture and create a work environment that encourages a questioning attitude by all employees, the Secretary of Energy should develop and implement an independent evaluation process for routinely and accurately measuring contractor employees' willingness to raise safety and other concerns without fear of retaliation. This process should ensure that an independent third party develops, conducts, and consistently applies the evaluation methodology--which should include safeguards that protect anonymity. The process should also enable DOE to oversee and ensure that appropriate corrective actions are taken in response to evaluation results.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred with the recommendation. In December 2016, the Office of Enterprise Assessments formed a working group to address our recommendations. According to DOE, as of March 2017 the working group developed a strategy and plan to independently analyze data associated with willingness to raise concerns within contractor organizations at DOE sites with high hazard nuclear facilities. We will continue to monitor DOE's efforts to implement this recommendation.
    Recommendation: To help ensure that the organizational placement and practices of DOE- and contractor- provided Employee Concerns Programs (ECP) do not inhibit contractor employees from raising safety and other concerns, the Secretary of Energy should revise DOE's ECP order and guidance to (1) require that the organizational placement and practices of contractor ECP's do not compromise or impair their independence, (2) clarify the circumstances under which DOE's ECP is permitted to transfer and refer concerns to contractors, and notify or require approval of the contractor employee raising the concern, and (3) provide criteria for overseeing and evaluating the effectiveness and independence of contractor-provided ECPs.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred with the recommendation. To address this recommendation, DOE planned to update DOE Order 442.1A, Department of Energy Employee Concerns Program, to (1) address the potential for conflicts of interest that could affect the independence of contractor ECPs, (2) clarify the circumstances under which an employee concern can be referred or transferred from a DOE ECP to a contractor ECP, and (3) specify that the processes already identified in DOE Order 226.1B, Implementation of Department of Energy Oversight Policy, be used as part of the oversight processes for contractor-provided ECPs, to include evaluation of their effectiveness and independence. According to DOE, the draft order was affected by a Presidential Memorandum issued in January 2017, which put a temporary stop to the DOE directives process. We will continue to monitor the status of DOE's implementation of this recommendation.
    Recommendation: To help ensure that Congress has the information it needs as it considers whether or not to make permanent the enhanced whistleblower pilot program and that DOE has assurance that contractor employees have an effective mechanism to seek remedy for unlawful retaliation, the Secretary of Energy should fully evaluate the extent to which the pilot program has been implemented and whether its provisions will mitigate challenges associated with DOE's 708 program. This evaluation should include, at a minimum, an assessment of (1) contractors that have adopted the pilot program and the date they did so; (2) contractors that have not adopted the pilot program and an explanation of why not; (3) cases filed under the pilot program, if any; and (4) the pilot program's potential for mitigating challenges associated with the 708 program.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred in principle with the recommendation. In response to this recommendation, the Office of Hearings and Appeals conducted a review of the Part 708 program that, according to DOE, evaluated each of the areas of concern and compared current part 708 regulations with the pilot program. We will update the status of this recommendation after we review the resulting report.
    Recommendation: To help improve DOE's ability to take enforcement action against unlawful retaliation when appropriate and take action against contractors that create a chilled work environment, the Secretary of Energy should expedite the department's time frames for codifying in regulatory language its policy that retaliation for nuclear safety-related disclosures is a nuclear safety violation and develop a specific schedule for issuing the proposed and final rules.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred with the recommendation and planned to amend its regulations to clarify which DOE regulations constitute DOE Nuclear Safety Requirements. DOD planned to expedite the schedule for this rulemaking. We will update the status of this recommendation after we confirm DOE's actions
    Recommendation: To help improve DOE's ability to take enforcement action against unlawful retaliation when appropriate and take action against contractors that create a chilled work environment, the Secretary of Energy should direct DOE's Office of Enforcement to routinely collect information from the Department of Labor and other sources regarding substantiated cases of retaliation and take appropriate enforcement action.

    Agency: Department of Energy
    Status: Open

    Comments: According to DOE, the Office of Enforcement has revised its internal implementing procedure to require that a review of DOE Office of Hearings and Appeals whistleblower cases, Department of Labor complaints submitted under the Energy Reorganization Act, and an online legal research service (for court decisions) be conducted each quarter to identify cases wherein a DOE contractor may have retaliated against an employee for reporting a safety concern and evaluate the information for potential enforcement action. We will update the status of this recommendation after we review the updated procedure.
    Recommendation: To help improve DOE's ability to take enforcement action against unlawful retaliation when appropriate and take action against contractors that create a chilled work environment, the Secretary of Energy should revise DOE's Integrated Safety Management policy and guidance to clarify what constitutes evidence of a chilled work environment and define the appropriate steps DOE should take to hold contractors accountable for creating a chilled work environment.

    Agency: Department of Energy
    Status: Open
    Priority recommendation

    Comments: DOE concurred with the recommendation. DOE officials said that the department was revising the Integrated Safety Management policy but the revisions are currently on hold indefinitely along with all other actions to publish new, or update existing departmental directives in response to two Presidential Executive Orders issued in January and February 2017 that directed federal agencies to, among other things, reduce and reform agency regulations.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    1 open recommendations
    Recommendation: To help ensure that Congress has the necessary information to provide effective oversight over DOD's workforces, the Secretary of Defense should direct the Office of the Under Secretary of Defense, in collaboration with the Under Secretary of Defense for Personnel and Readiness, to address ongoing requirements in section 955 and include this information in status reports that accompany the President's budget request for fiscal years 2017 and 2018. The information to be included in future status reports includes (1) a comprehensive description of a plan to achieve savings for the civilian workforce and contractor workforce for fiscal year 2012 through fiscal year 2017; (2) a description demonstrating that the plan is consistent with policies and procedures implementing workforce-management laws and steps the department is taking to ensure that no unjustified transfers between workforces take place as part of the implementing plan; (3) status reports to be included in the President's budget request for fiscal years 2017 and 2018 describing the implementation of the plan in the prior year; (4) the cost of covered civilian personnel and military basic pay for fiscal years 2012 through 2017, and an assessment of these costs in regard to their compliance with the statutory requirements set forth in section 955; and (5) an explanation for any shortfall in its reductions for the civilian and contractor workforces, and a description of actions DOD is taking to achieve the required savings.

    Agency: Department of Defense
    Status: Open

    Comments: Update September 2016: In DOD's most recent status report issued in February 2016, DOD did not fully address our recommendations.
    Director: Cary Russell
    Phone: (202) 512-5431

    6 open recommendations
    including 1 priority recommendation
    Recommendation: To enable AFRICOM's component commands to better plan, advise, and coordinate for OCS, the AFRICOM Commander, as part of AFRICOM's ongoing efforts to update related guidance and emphasize the importance of OCS integration at the subordinate command level, should direct the service components to designate elements within their respective staffs to be responsible for coordinating OCS, and consider the establishment of an OCS Integration Cell or similar structure with these dedicated OCS personnel, as needed.

    Agency: Department of Defense: U.S. Africa Command
    Status: Open

    Comments: In July 2016, AFRICOM officials stated that there are clear advantages and benefits to establishing an OCSIC at Service-component level. USAFRICOM, as a geographic combatant command, assigns operational missions to subordinate commands for execution, including operational contract support (OCS) tasks. Joint Pub 4-10, as augmented by AFRICOM Command Instruction (ACI) 4800.01 A, specifies the tasks and functions in support of OCS that Service Components must execute. Service Components determine the most appropriate organizational structure best suited to meet its assigned mission. i.e. establishment of an OCSlC as deemed necessary. However, service components have indicated that guidance clarifying the circumstances under which they should establish OCSICs would be helpful. As such, this recommendation will remain open at this time.
    Recommendation: To enable AFRICOM's component commands to better plan, advise, and coordinate for OCS, the AFRICOM Commander, as part of AFRICOM's ongoing efforts to update related guidance and emphasize the importance of OCS integration at the subordinate command level, should clarify under what conditions a subordinate joint force command, such as Combined Joint Task Force-Horn of Africa, should establish an OCS Integration Cell.

    Agency: Department of Defense: U.S. Africa Command
    Status: Open

    Comments: AFRICOM officials told us that USAFRICOM J4 conducted a staff assistance visit (SA V) at CJTF-HOA from 16-19 August 2015. It was recommended that ClTF-HOA establish an OCS Working Group (OCSWG) that is owned b) the ClTF-HOA J4. The OCSWG is a doctrinal working group and would contain designated cross-functional staff members to enable OCS planning and policy generation as well as Oversee contractor management issues. Other OCS recommendations were made to the CJTF-HOA J4 that included adding permanent OCS billets to the J4 and executing OCSIC tasks. This recommendation will remain open at this time.
    Recommendation: To enable AFRICOM to better identify, address, and mitigate OCS readiness gaps at its component commands before inaccurate information is incorporated into formal defense readiness reporting systems, the AFRICOM Commander should clarify the scorecard process, including assessment standards, for OCS Readiness Scorecards to ensure that evaluators can accurately assess subordinate commands' OCS capabilities.

    Agency: Department of Defense: U.S. Africa Command
    Status: Open

    Comments: In July 2016, AFRICOM officials stated that while the OCS score card may be considered a best practice in the OCS execution in the AFRICOM AOR, it is not a replacement for the Defense Readiness Reporting System (DRRS) to report OCS. This recommendation will remain open at this time.
    Recommendation: To enable AFRICOM to comprehensively and consistently account for contractor personnel in Africa, the Secretary of Defense, in coordination with the Chairman of the Joint Chiefs of Staff, should direct Joint Staff to clarify what types of contractor personnel should be accounted for in its guidance on personnel status reports.

    Agency: Department of Defense
    Status: Open

    Comments: DOD has taken steps to clarify what types of contractor personnel should be accounted for in its guidance on personnel status reports, but revision of that guidance is ongoing. According to Joint Staff officials in August 2016, USAFRICOM has not yet incorporated its local policies and standards into the CJCSM 3150.13C as the manual is up for review by the Joint Staff and is projected to be completed by Spring 2017. Additionally, in February 2016, a class deviation became effective for the USAFRICOM area of responsibility (AOR). This deviation superseded Class Deviations 2014-O0005, and 2015-O0003. The deviation stated that contracting officers shall incorporate clause 252.225-7980, Contractor Personnel Performing in the United States Africa Command Area of Responsibility, in lieu of the clause at DFARS 252.225-7040, Contractor Personnel Supporting U.S. Armed Forces Deployed Outside the United States, in all solicitations and contracts, including solicitations and contracts using FAR part 12 procedures for the acquisition of commercial items that will require contractor personnel to perform in the United States Africa Command (USAFRICOM) area of responsibility. In addition, to the extent practicable, contracting officers shall modify current, active contracts with performance in the USAFRICOM AOR to include the clause 252.225-7980. The USAFRICOM Commander has identified a need to utilize the Synchronized Pre-deployment and Operational Tracker for all contracts performed in the AOR during all operational phases (including Phase 0), not limited to declared contingency operations. However, until guidance clarifying what types of contractor personnel is finalized, this recommendation will remain open.
    Recommendation: To enable AFRICOM to comprehensively and consistently account for contractor personnel in Africa, the AFRICOM Commander should develop area of responsibility-wide contractor personnel accountability guidance on or before December 2015, when the current guidance expires, that clarifies which types of contractor personnel should be accounted for using SPOT, and when SPOT accountability requirements should be incorporated into contracts.

    Agency: Department of Defense: U.S. Africa Command
    Status: Open

    Comments: In July 2016, AFRICOM officials told us Defense Federal Acquisition Regulation Supplement (DFARS) 252.225-7980 (Class Deviation 2016-00008), Contractor Personnel Performing in the United States Africa Command Area of Responsibility was published in June 2016. This clause requires the use of the Synchronized Pre-Deployment and Operational Tracker (SPOT) to account for all Contractor Authorized to Accompany the Force (CAAF), United States and third-country national contractors (TCNs), all private security contractors. and all other contractor personnel authorized to carry weapons when performing in the AFRICOM AOR on all DoD contracts, regardless of the contract amount or period of performance. Furthermore. the DoD contractor is required to submit to the cognizant contracting officer for SPOT reporting and aggregate count of all local national employees performing in the AFRICOM AOR. by country of performance, for 30 days or longer under a contract valued at or above $150.000. This recommendation will remain open at this time.
    Recommendation: To ensure that combatant commands are not contracting with entities that may be connected to or supporting prohibited organizations, the Secretary of Defense, in coordination with the Chairman of the Joint Chiefs of Staff, should develop guidance that clarifies the conditions under which combatant commands should have a foreign vendor vetting process or cell in place to determine whether potential vendors actively support any terrorist, criminal, or other sanctioned organizations, including clarifying when combatant commands should develop procedures for transmitting the names of any vendors identified through this process for inclusion in prohibited entities lists in the appropriate federal contracting databases, such as the System for Award Management.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: As of October 2016, DOD has taken steps to develop foreign vendor vetting guidance, but that guidance is in the process of being drafted. According to Joint Staff officials in August 2016, as required by NDAA for FY2015, Section 841(d)(1), the Director, Defense Procurement & Acquisition Policy, issued Class Deviation 2015-O0016, Prohibition on Providing Funds to the Enemy and Authorization of Additional Access to Records, effective September 15, 2015. Also, Joint Staff has drafted a Directive Type Memorandum (DTM)on foreign vendor vetting. When issued, the DTM will assign responsibility to each of the Combatant Commanders to establish a foreign vendor program in their respective Areas of Responsibility in accordance with NDAA for FY2015, Sections 841, 842 and 843. However, until the DTM is issued, this recommendation will remain open.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    4 open recommendations
    Recommendation: To better position the Army to determine the extent to which it is continuing to use borrowed military personnel and to enhance the Army's ability to utilize its total workforce efficiently and effectively as it moves forward, the Secretary of the Army should establish a requirement for collecting, tracking, and reporting data on the use of borrowed military personnel and provide guidance to ensure that data collected are complete and accurate; if other special duty data are included, ensure that the tool contains a method to distinguish borrowed military personnel from other special duty data.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To better position the Army to determine the extent to which it is continuing to use borrowed military personnel and to enhance the Army's ability to utilize its total workforce efficiently and effectively as it moves forward, the Secretary of the Army should issue guidance that includes procedures for tracking the amount of time soldiers are used as borrowed military personnel.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To better position the Army to determine the extent to which it is continuing to use borrowed military personnel and to enhance the Army's ability to utilize its total workforce efficiently and effectively as it moves forward, the Secretary of the Army should revise Army Regulation 570-4 to include guidance to senior commanders for approving the use of soldiers for positions or functions outside their occupational specialty on a rotational basis for an enduring period.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To better position the Army to determine the extent to which it is continuing to use borrowed military personnel and to enhance the Army's ability to utilize its total workforce efficiently and effectively as it moves forward, the Secretary of the Army should establish oversight mechanisms that include directing commanders to maintain records for considering the full costs of borrowed military personnel when making decisions to use these personnel, and directing the Army to review these records and full costs reported by installations and commands to help ensure that these costs are considered, documented, and reported in a uniform manner.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Cary B. Russell
    Phone: (202) 512-5431

    5 open recommendations
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to ensure SPOT-ES cost estimates are accurate and comprehensive, the Under Secretary of Defense for Personnel and Readiness should, in coordination with the Under Secretary of Defense for Acquisition, Technology and Logistics direct the system's program office to regularly update its life-cycle cost estimate to include defining and assessing its plans for SPOT-ES.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to help improve timeliness and reliability of data in SPOT-ES, the Secretary of Defense should direct Defense Procurement and Acquisition Policy officials, through the Under Secretary of Defense for Acquisition, Technology and Logistics, to ensure that contracting officers use available mechanisms to track contractor performance of SPOT data entry, such as its Contractor Performance Assessment Reporting System or other appropriate performance systems or databases.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to enhance the value of SPOT-ES data, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to fully register SPOT-ES data in the DSE to make data visible and trusted, including taking the necessary steps related to authoritative data sources.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to help ensure that DOD possesses the capability to collect and report statutorily required information and to clarify responsibilities and procedures, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics to update SPOT provisions during the process of updating operational contract support guidance.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to provide clarity about expectations for the Joint Asset Movement Management System (JAMMS) that can help improve the timeliness and reliability of data for SPOT-ES from JAMMS uploads, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff, in coordination with the combatant commanders, to develop comprehensive guidance regarding the purpose of JAMMS and its role in supporting plans for different types of missions. Such guidance could include direction on the number and location of JAMMS terminals and how frequently JAMMS's data should be uploaded into SPOT-ES to meet DOD's information needs.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: John Pendleton
    Phone: (202) 512-3489

    4 open recommendations
    including 1 priority recommendation
    Recommendation: To ensure that headquarters organizations are properly sized to meet their assigned missions and use the most cost-effective mix of personnel, and to better position DOD to identify opportunities for more efficient use of resources, the Secretary of Defense should conduct a systematic determination of personnel requirements for OSD, the Joint Staff, and the military services' secretariats and staff, which should include analysis of mission, functions, and tasks, and the minimum personnel needed to accomplish those missions, functions, and tasks.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: DOD partially concurred with our recommendation, but has not taken executive action. DOD is considering developing a manpower requirements validation process, but, as of March 2017, it had not conducted a systematic determination of workforce requirements. DOD partially concurred with GAO's January 2015 recommendation to conduct a systematic determination of workforce requirements, and in comments to the report, DOD noted that it would continue to use the processes and prioritization that are part of the Planning, Programming, Budgeting, and Execution process, and would also investigate other methods for aligning personnel to missions and priorities. However, DOD did not specify whether any of these actions would include a workforce analysis. In a December 2014 Resource Management Decision, the Deputy Chief Management Officer was directed to develop and implement a manpower requirements validation process for the Office of the Secretary of Defense and Defense Agencies and Field Activities for military and civilian manpower, but this effort has not yet been completed. DOD indicated that it was taking action in response to GAO?s recommendation, but, as of March 2017, it had not provided documentation enabling GAO to determine what actions have been taken and the extent to which the recommendation has been implemented. Without a systematic determination of personnel requirements, DOD headquarters organizations may not be well positioned to identify opportunities for efficiencies and reduce the potential for headquarters-related growth. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Recommendation: To ensure that headquarters organizations are properly sized to meet their assigned missions and use the most cost-effective mix of personnel, and to better position DOD to identify opportunities for more efficient use of resources, the Secretary of Defense should submit these personnel requirements, including information on the number of personnel within OSD and the military services' secretariats and staffs that count against the statutory limits, along with any applicable adjustments to the statutory limits, in the next Defense Manpower Requirements Report to Congress or through separate correspondence, along with any recommendations needed to modify the existing statutory limits.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with our recommendation and stated that it has ongoing efforts to refine and improve its reporting capabilities associated with these requirements, noting that the department has to update DOD Instruction 5100.73, Major DOD Headquarters Activities before it can determine personnel requirements that count against the statutory limits. DOD also did not indicate in its letter whether the department would submit personnel requirements that count against the statutory limits in the Defense Manpower Requirements Report, as we recommend, once the Instruction is finalized. DOD noted in the spring of 2016 that it has ongoing efforts to refine and improve its reporting capabilities associated with personnel requirements. Additionally, DOD plans to begin an update to DOD Instruction 5100.73, Major DOD Headquarters Activities, in summer 2016. While DOD indicated that it was taking action in response to our recommendation, it has not provided documentation enabling us to determine what actions have been taken and the extent to which our recommendation has been implemented. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Recommendation: To ensure that headquarters organizations are properly sized to meet their assigned missions and use the most cost-effective mix of personnel, and to better position DOD to identify opportunities for more efficient use of resources, the Secretary of Defense should establish and implement procedures to conduct periodic reassessments of personnel requirements within OSD and the military services' secretariats and staffs.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with our recommendation, but has not taken executive action. While DOD stated that it supports the intent of GAO's 2015 recommendation to conduct periodic reassessments of workforce requirements, as of March 2017, DOD had not taken any steps to address the recommendation despite a congressional requirement to do so. DOD partially concurred with GAO's January 2015 recommendation, but in comments to GAO's report, DOD noted that such periodic reassessments require additional resources and personnel, which would increase the number of personnel performing major DOD headquarters activities. DOD stated that it intended to examine the establishment of requirements determination processes across the department, to include the contractor workforce, but that such an examination would require a phased approach across a longer time frame. Based in part on GAO's work on management headquarters, including its January 2015 report, Congress directed DOD to develop a plan for implementing a periodic review and analysis of DOD's personnel requirements for management headquarters, including the Office of the Secretary of Defense, the Joint Staff, and the military service secretariats and staff, among others, in section 905 of the Carl Levin and Howard P.Buck McKeon National Defense Authorization Act for Fiscal Year 2015. The review is to include a description of current headquarters size, structure, and critical capabilities; an assessment of current systems to track how headquarters personnel are managed; and a proposed time line and resources required to implement a permanent periodic reassessment. However, as of November 2016, a DOD official stated DOD's plan to address the section 905 requirement had not been finalized, and DOD provided no estimated completion date for addressing this requirement. As of March 2017, DOD has not provided documentation of progress on this recommendation to GAO. Without periodic reassessments, it will likely be difficult for headquarters organizations to be well positioned to effectively identify opportunities for efficiencies and limit personnel growth. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Recommendation: Congress should consider using the results of DOD's review of headquarters personnel requirements to reexamine the statutory limits. Such an examination could consider whether supporting organizations that perform headquarters functions should be included in statutory limits and whether the statutes on personnel limitations within the military services' secretariats and staffs should be amended to include a prohibition on reassigning headquarters-related functions elsewhere.

    Agency: Congress
    Status: Open

    Comments: In its comments on our report DOD noted that the department has to update DOD Instruction 5100.73, Major DOD Headquarters Activities before it can determine personnel requirements that count against the statutory limits. Until DOD completes its update of the Instruction and provides Congress with information on the number personnel that count against the statutory limits, it will be difficult for Congress to take action. We will continue to monitor actions taken in response to this matter and will provide updated information as appropriate. As of May 2016, the Senate Armed Services Committee markup of the National Defense Authorization Act for Fiscal Year 2017 includes a provision that would allow the Office of the Secretary of Defense and the military departments to increase their number of military and civilian personnel by 15 percent in times of national emergency.
    Director: Gregory C. Wilshusen
    Phone: (202) 512-6244

    16 open recommendations
    including 1 priority recommendation
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Energy should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, a system test plan is developed.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred with the recommendation. However, DOE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when DOE informs us that it has satisfactorily implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Energy should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, a system test is fully executed.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred with the recommendation. However, DOE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when DOE informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Energy should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, test results are reviewed by agency officials.

    Agency: Department of Energy
    Status: Open

    Comments: DOE concurred with the recommendation. However, DOE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when DOE informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of State should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, security and privacy requirements are communicated to contractors.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation and is planning to develop, document, and implement oversight procedures for each contractor-operated, contractor-owned system. However, STATE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when STATE informs us that it has satisfactorily implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of State should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, an independent assessor is selected to assess the system.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation and is planning to develop, document, and implement oversight procedures for each contractor-operated, contractor-owned system. However, STATE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when STATE informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of State should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, a system test is fully executed.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation and is planning to develop, document, and implement oversight procedures for each contractor-operated, contractor-owned system. However, STATE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when STATE informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of State should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, test results are reviewed by agency officials.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation and is planning to develop, document, and implement oversight procedures for each contractor-operated, contractor-owned system. However, STATE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when STATE informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of State should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, plans of action and milestones with estimated completion dates and resources assigned for resolution are maintained.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation and is planning to develop, document, and implement oversight procedures for each contractor-operated, contractor-owned system. However, STATE has not yet provided sufficient evidence that it has implemented the recommendation. We plan to validate the department's actions when STATE informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Transportation should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, security and privacy requirements are communicated to contractors.

    Agency: Department of Transportation
    Status: Open

    Comments: In written comments on a draft of this report, the department agreed to consider our recommendations. We continue to believe that the department needs to develop, document, and implement oversight procedures for each contractor-operated system. DOT has not yet provided sufficient evidence that it has taken these actions. We plan to validate the department's actions when DOT informs us that it has satisfactorily implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Transportation should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, a system test is fully executed.

    Agency: Department of Transportation
    Status: Open

    Comments: In written comments on a draft of this report, the department agreed to consider our recommendations. We continue to believe that the department needs to develop, document, and implement oversight procedures for each contractor-operated system. DOT has not yet provided sufficient evidence that it has taken these actions. We plan to validate the department's actions when DOT informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Transportation should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, test results are reviewed by agency officials.

    Agency: Department of Transportation
    Status: Open

    Comments: In written comments on a draft of this report, the department agreed to consider our recommendations. We continue to believe that the department needs to develop, document, and implement oversight procedures for each contractor-operated system. DOT has not yet provided sufficient evidence that it has taken these actions. We plan to validate the department's actions when DOT informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Secretary of Transportation should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, plans of action and milestones with estimated completion dates and resources assigned to resolution are maintained.

    Agency: Department of Transportation
    Status: Open

    Comments: In written comments on a draft of this report, the department agreed to consider our recommendations. We continue to believe that the department needs to develop, document, and implement oversight procedures for each contractor-operated system. DOT has not yet provided sufficient evidence that it has taken these actions. We plan to validate the department's actions when DOT informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Administrator of the Environmental Protection Agency should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, a system test is fully executed.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: EPA concurred with our recommendation. However, EPA has not yet provided evidence that it has implemented the recommendation. We plan to validate the department's actions when EPA informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Administrator of the Environmental Protection Agency should develop, document, and implement oversight procedures for ensuring that, for each contractor-operated system, plans of action and milestones with estimated completion dates and resources assigned for resolution are maintained.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: EPA concurred with our recommendation. However, EPA has not yet provided evidence that it has implemented the recommendation. We plan to validate the department's actions when EPA informs us that it has implemented the recommendation.
    Recommendation: To ensure that the privacy and security controls of contractor-operated systems are being properly overseen, the Director of the Office of Personnel Management should develop, document, and implement oversight procedures for ensuring that a system test is fully executed for each contractor-operated system.

    Agency: Office of Personnel Management
    Status: Open
    Priority recommendation

    Comments: OPM concurred with our recommendation. However, as of April 2017, OPM had not implemented the recommendation to develop, document and implement oversight procedures to ensure that a system test is fully executed for each contractor-operated system. We will monitor OPM's efforts and validate OPM actions when evidence discloses that the recommendation has been implemented.
    Recommendation: To be able to effectively assist agencies with their contractor oversight programs, the Director of the Office of Management and Budget, in collaboration with the Secretary of Homeland Security, should develop and clarify reporting guidance to agencies for annually reporting the number of contractor-operated systems.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: We requested comments on a draft of this report from the Office of Management and Budget, but none were provided. In June 2017, OMB stated that its and DHS's annual reporting requirements now contain an expanded list of criteria for contractor-operated systems, including definitions in related guidance from the National Institute of Standards and Technology. However, although the reporting requirements call for agencies to report on their total number of contractor-operated systems, neither the requirements or related guidance clarify which agency systems that have contractor relationships should be categorized as contractor-operated. The lack of clear instructions may continue to result in incomplete information regarding the number of contractor-operated systems within the government.
    Director: John Pendleton
    Phone: (202) 512-3489

    1 open recommendations
    Recommendation: The Secretary of Defense should direct the Office of the Under Secretary of Defense (Comptroller) and the Office of Cost Assessment and Program Evaluation to develop guidance on transitioning enduring activities that have been funded with overseas contingency operations appropriations to DOD's base budget, including a time frame for this transition.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) partially concurred with our recommendation. In fiscal year 2016, the President's budget acknowledged that it was time to reconsider the appropriate financing mechanism for costs of overseas operations that are enduring and that beyond 2016 some costs would endure. It included a commitment for the Administration to propose a plan to transition all enduring costs currently funded in the Overseas Contingency Operations (OCO) budget to the base budget with the transition beginning in 2017 and ending by 2020. However, the budget also noted this transition will not be possible if the sequester level discretionary spending caps remain in place. According to DOD officials, the plan envisioned by the Administration was not submitted since the fiscal year 2017 budget was developed consistent with the Bipartisan Budget Act, which increased the amount of enduring costs funded in the OCO budget. Furthermore, DOD officials stated that the current discretionary spending caps limit their ability to transition enduring costs currently funded in the OCO budget to the base budget.
    Director: Farrell, Brenda S
    Phone: (202)512-3604

    2 open recommendations
    Recommendation: To help ensure DOD's workforce mix guidance reflects the current statutory requirements for total force management policy set forth in 10 U.S.C. 129a as well as the regulatory requirements set forth in the Office of Federal Procurement Policy's September 2011 policy letter, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to revise DOD's existing workforce policies and procedures to address the (1) determination of the appropriate workforce mix, and (2) identification of critical functions.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with this recommendation and stated in its agency comments that DOD Directive 1100.4. was undergoing revision and entering the formal issuance process for signature by the Deputy Secretary of Defense. Further, DOD stated that the updated directive would authorize and direct the revision of the instruction. However, as of August 2017, a DOD official stated that revisions to DOD Directive 1100.4 and DOD Instruction 1100.22 continue to be worked within the Department. Changes enacted through the most recent National Defense Authorization Act required a reconsideration of numerous aspects of the draft directive. Further, the official stated that the department was required to develop an overarching workforce rationalization strategy and that the furthering of this strategy will likewise impact the draft policies.
    Recommendation: Until such time that DOD is able to accurately project contractor FTE estimates it presents in budget submissions using the inventories and required reviews, the Secretary of Defense should direct the Under Secretary of Defense (Comptroller) to include an explanation in annual budget exhibits of the methodology used to project contractor FTE estimates and any limitations of that methodology or the underlying information to which the methodology is applied.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with this recommendation and stated in its agency comments that it will strengthen the annual guidance as improvements are made in the inventory of contracted services. Further, DOD stated that if a component's methodology deviates from the process defined in the annual guidance, a footnote explaining the deviation will be included in the contracted services section of the Operation and Maintenance Overview book within the budget. As of August 2017, the department could not provide any evidence of steps taken in response to this recommendation.
    Director: Pendleton, John H
    Phone: (404)679-1816

    2 open recommendations
    including 1 priority recommendation
    Recommendation: To ensure that the geographic combatant commands are properly sized to meet their assigned missions and to improve the transparency of the commands' authorized manpower, assigned personnel, and mission and headquarters-support costs, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff to revise Chairman of the Joint Chiefs of Staff Instruction 1001.01A to require a comprehensive, periodic evaluation of whether the size and structure of the combatant commands meet assigned missions.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: Our review found that DOD has a process for evaluating requests for additional authorized positions, but that it does not periodically evaluate the commands' authorized positions to ensure they are needed to meet the commands' assigned missions. The department did not concur with our recommendation, stating that the combatant commands had already been reduced during previous budget and efficiency reviews. The department also noted that any periodic review of the combatant commands' size and structure must include a review of assigned missions, and that a requirement for a mission review was not appropriate for inclusion in the commands' guiding instruction on personnel requirements. Our report acknowledged and described several actions taken by DOD to manage growth in positions and costs at the combatant commands, including establishing personnel baselines and identifying personnel reductions. We continue to maintain that the actions taken by DOD do not constitute a comprehensive, periodic review because they have not included all authorized positions at the combatant commands. In addition, the department's response does not fully explain why there should not be a requirement for periodic reviews to ensure that the resources meet constantly evolving missions. We continue to believe that institutionalizing a periodic evaluation of all authorized positions would help to systematically align manpower with missions and add rigor to the requirements process. Currently, the Department does not plan to take action to implement this recommendation. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Recommendation: To ensure that the geographic combatant commands are properly sized to meet their assigned missions and to improve the transparency of the commands' authorized manpower, assigned personnel, and mission and headquarters-support costs, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff, in coordination with the combatant commanders and the secretaries of the military departments, to develop and implement a formal process to gather information on authorized manpower and assigned personnel at the service component commands.

    Agency: Department of Defense
    Status: Open

    Comments: Our review found that the Joint Staff and combatant commands lacked visibility and oversight over the authorized manpower and personnel at the service component commands. Specifically, we found that the combatant commands and Joint Staff did not have visibility over personnel at the service component commands or access to the service-specific personnel management systems that the service component commands use, and if they need information to determine whether personnel at the service component commands could support the combatant commands' mission requirements they had to request it from the service component commands. The Director, Joint Staff concurred with the recommendation, but did not provide comments on the corrective action to be taken. In a June 2015 update on this recommendation, Joint Staff officials acknowledged they continue to have no insight into the authorized positions of the service component commands which are managed and tracked by the military services. The Joint Staff and combatant commands continue to request information from the service component commands when needed to track authorized positions and actual personnel, the same process we reported on in 2013. Currently, DOD does not plan to take action to implement this recommendation. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Director: Russell, Cary B
    Phone: (202) 512-5431

    3 open recommendations
    including 1 priority recommendation
    Recommendation: To further the integration of operational contract support into all of the services' planning, the Secretary of Defense should direct the Secretaries of the Navy and Air Force to provide comprehensive service-wide guidance for the Navy, Marine Corps, and Air Force that describes how each service should integrate operational contract support into its respective organization to include planning for contingency operations.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: As of September 2017, the Marine Corps and Air Force has developed OCS guidance; however, the Navy has not. In September 2016, the Marine Corps published Marine Corps Order 4200.34 on the manning, equipping and training of OCS capability. The Corps has established a new task list to define OCS as an essential wartime fighting capability, which provides units the foundation and ability to establish Mission Essential Tasks (METs) needed to effectively and efficiently measure and report OCS mission readiness. Marine Corps also developed and published an OCS career progression plan. The Air Force has taken steps to incorporate OCS into existing guidance, and the Secretary of the Air Force issued a memorandum in April 2016 providing guidance on integrating OCS into the total force. Additionally, Air Force issued AFI 64-105, Contingency Contracting Support, in August 2016. The Navy has begun drafting-but not yet issued-an instruction for internal review. Until all the services issue OCS guidance, this recommendation will remain open.
    Recommendation: To further the integration of operational contract support into all areas of the operation planning process, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff to focus its training about operational contract support, which is currently focused on the logistics planners, on training all planners at the combatant commands and components as necessary.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2017, DOD has taken steps to focus OCS training to all planners, including those outside the logistics directorate. In December 2015, the Joint Staff J7 certified the Joint OCS Planning and Execution (JOPEC) course of instruction for Joint training. The Joint Staff, per this training certification, is working with the Joint Deployment Training Center and the Joint Force Staff College to provide student administrative and course catalog support for future JOPEC training. Due to demand for JOPEC training by the Combatant Commands and Services, an eighth JOPEC training course was added in late FY2015. In September 2017, OSD officials stated that a detailed analysis of alternatives required to transition JOPEC to a traditional program is on track to be completed by the end of fiscal year 2017. Results will be presented to Joint Staff senior leadership and the operational contract support Functional Capabilities Integration Board during the first quarter of fiscal year 2018. We will continue to monitor these efforts and this recommendation will remain open.
    Recommendation: To enable the integration of operational contract support into service component command-level planning efforts, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff to work with the military services as necessary to improve the level of expertise in operational contract support for the combatant commands' components.

    Agency: Department of Defense
    Status: Open

    Comments: DOD has taken steps to improve the level of OCS expertise at the component commands. Since September 2013, the Army has complemented Joint Staff efforts by converting its Army Tactics, Techniques, and Procedures 4-10 into a Multi-Service TIP (MTTP) as a part of the DoD OCS Action Plan. The Army issued the MTTP in February 2016. Air Force and Marine Corps have also issued OCS guidance, but as of September 2017, Navy has not. We will continue to monitor these and other efforts, and the recommendation will remain open at this time.
    Director: Farrell, Brenda S
    Phone: (202) 512-3604

    3 open recommendations
    Recommendation: To help ensure that Congress has the necessary information to provide effective oversight over DOD's civilian workforce, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to conduct competency gap analyses for DOD's mission-critical occupations and report the results. When managers cannot conduct such analyses, DOD should report a timeline in the strategic workforce plan for providing these assessments.

    Agency: Department of Defense
    Status: Open

    Comments: In August 2014, officials with the Defense Civilian Personnel Advisory Service responsible for developing DOD's strategic workforce plans stated that results from the Defense Competency Assessment Tool, which the department began using in 2014 and provides for competency gap assessment of the department's mission-critical occupations and other major civilian occupations, would be reported in the department's next strategic workforce plan to be published in 2015. Update (9/9/2016): Defense Civilian Personnel Advisory Service officials indicated that this recommendation will be addressed when an updated strategic plan is issued in late calendar year 2016.
    Recommendation: To help ensure that the data presented in DOD's strategic workforce plans are current and timely, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to establish and adhere to timelines that will ensure issuance of future strategic workforce plans in accordance with statutory timeframes.

    Agency: Department of Defense
    Status: Open

    Comments: In August 2014, officials with the Defense Civilian Personnel Advisory Service responsible for developing DOD's strategic workforce plans stated that the current planning cycle for the department's strategic workforce plans are in line with statutory timeframes. As such, DOD's next strategic workforce plan is expected to be issued in accordance with those timeframes. Update (9/9/2016): Defense Civilian Personnel Advisory Service officials indicated that this recommendation will be addressed when an updated strategic plan is issued in late calendar year 2016.
    Recommendation: To enhance the information that DOD provides Congress in its strategic workforce plan, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to provide guidance for developing future strategic workforce plans that clearly directs the functional communities to collect information that identifies not only the number or percentage of personnel in its military, civilian, and contractor workforces but also the capabilities of the appropriate mix of those three workforces.

    Agency: Department of Defense
    Status: Open

    Comments: In August 2014, officials with the Office of the Under Secretary of Defense (Personnel and Readiness), Total Force Requirements and Sourcing Policies office, stated that DOD continues to develop its Enterprise-wide Contractor Manpower Reporting Application, which will allow the department to collect and report on the number and capabilities of contractors in its workforce. According to the officials, the application will not be ready for implementation until 2015. Officials with the Defense Civilian Personnel Advisory Service responsible for developing DOD's strategic workforce plans stated that once the ability to collect and report on the number of contractors exists, DOD will be able to assess and report on the appropriate mix of military, civilian, and contractor workforces and that information will be included in DOD's mandated strategic workforce plans. Update (9/9/2016): Defense Civilian Personnel Advisory Service officials indicated that this recommendation will be addressed when an updated strategic plan is issued in late calendar year 2016.
    Director: Pickup, Sharon L
    Phone: 202-512-9619

    1 open recommendations
    Recommendation: To develop a fully integrated management approach to guide virtual training efforts and investments, the Secretary of Defense should direct the Secretary of the Air Force to develop an overarching strategy to align goals and funding for virtual training efforts across all Air Force major commands. This strategy should at a minimum contain elements such as results-oriented goals, performance measures, and a determination of resources needed to achieve stated goals. In addition, this strategy should show clear linkages between existing and planned initiatives and goals.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Wilshusen, Gregory C
    Phone: (202)512-3000

    4 open recommendations
    Recommendation: To ensure that PIV cards do not remain in the possession of staff whose employment or contract with the federal government is over, the Secretary of Commerce should establish controls, in addition to time frames for implementing a new tracking system, to ensure that PIV cards are revoked in a timely fashion.

    Agency: Department of Commerce
    Status: Open

    Comments: As of June 2017, Commerce had not submitted information or plans regarding revoking PIV cards in a timely fashion.
    Recommendation: To meet the HSPD-12 program's objectives of using the electronic capabilities of PIV cards for access to federal facilities, networks, and systems, the Secretary of the Interior should develop specific implementation plans for enabling PIV-based access to the department's major facilities, including identifying necessary infrastructure upgrades and time frames for deployment.

    Agency: Department of the Interior
    Status: Open

    Comments: As of June 2017, Interior had not yet provided specific implementation plans for enabling PIV access to the department's major facilities.
    Recommendation: To meet the HSPD-12 program's objectives of using the electronic capabilities of PIV cards for access to federal facilities, networks, and systems, the Secretary of Labor should ensure that the department's plans for PIV-enabled physical access at major facilities are implemented in a timely manner.

    Agency: Department of Labor
    Status: Open

    Comments: As of June 2017, Labor had not provided any information about whether the department's plans for PIV-enabled physical access at major facilities were being implemented in a timely manner.
    Recommendation: To meet the HSPD-12 program's objectives of using the electronic capabilities of PIV cards for access to federal networks and systems, the Administrator of NASA should develop and implement procedures for PIV-based logical access when using Apple Mac and mobile devices that do not rely on direct interfaces with PIV cards, which may be impractical.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: As of March 2017, NASA reported that it had begun implementing procedures for PIV-based logical access for the Apple Mac computers and mobile devices in its computing environment. NASA procured software to begin the transition of the Apple computers, but due to configuration issues the transition was not scheduled to be completed until December 2017. Further, NASA had begun the transition for mobile devices, which was scheduled to be completed by September 2017.
    Director: Clark, Cheryl E
    Phone: (202)512-9521

    3 open recommendations
    Recommendation: Based on a review of all existing contracts under $100,000 without an appointed COTR that should require contract employees to obtain favorable background investigation results, the Commissioner of the IRS should direct the appropriate IRS officials to amend those contracts to require that favorable background investigations be obtained for all relevant contract employees before routine, unescorted, unsupervised physical access to taxpayer information is granted.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: According to IRS, it has completed its contract review and made appropriate modifications as of July 2016. However, the modifications to the contracts were not made available for our review during the fiscal year 2016 audit. We will continue to evaluate IRS's actions to address this recommendation during our fiscal year 2017 audit.
    Recommendation: The Commissioner of the IRS should direct the appropriate IRS officials to establish a policy requiring collaborative oversight between IRS's key offices in determining whether potential service contracts involve routine, unescorted, unsupervised physical access to taxpayer information, thus requiring background investigations, regardless of contract award amount. This policy should include a process for the requiring business unit to communicate to the Office of Procurement and the Human Capital Office the services to be provided under the contract and any potential exposure of taxpayer information to contract employees providing the services, and for all three units to (1) evaluate the risk of exposure of taxpayer information prior to finalizing and awarding the contract and (2) ensure that the final contract requires favorable background investigations as applicable, commensurate with the assessed risk.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS's efforts to address this recommendation are ongoing. IRS stated that during fiscal year 2017, several internal organizations will partner to identify the remaining actions needed to address this recommendation. According to IRS, these actions include developing policies and procedures to reasonably assure that (1) oversight between IRS's key offices is conducted to determine whether potential service awards IRS enters into involve routine, unescorted, unsupervised physical access to taxpayer information by contractors, thus requiring background investigations, and (2) the resulting processes make clear who is responsible for completing the various steps, as well as who must maintain documentation of the approved access determination prior to the contractor being allowed to provide the services. We will continue to evaluate IRS's actions to address this recommendation during our fiscal year 2017 audit.
    Recommendation: The Commissioner of the IRS should direct the appropriate IRS officials to revise the post orders for the service center campuses (SCC) and lockbox bank security guards to include specific procedures for timely reporting exterior lighting outages to SCC or lockbox bank facilities management. These procedures should specify (1) whom to contact to report lighting outages and (2) how to document and track lighting outages until resolved.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS's efforts to address this recommendation are ongoing. IRS stated that during fiscal year 2017, it would update campus post orders to help ensure timely reporting, monitoring and repair of exterior lighting outages. In addition, AWSS engaged in discussions with personnel from FPS and GSA to coordinate responsibilities and suggested changes for post orders when security services are contracted by those entities. We will continue to evaluate IRS's actions to address this recommendation during our fiscal year 2017 audit.