Reports & Testimonies

  • GAO’s recommendations database contains report recommendations that still need to be addressed.

    GAO’s recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented. You can explore open recommendations by searching or browsing.

    GAO's priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. These recommendations are labeled as such. You can find priority recommendations by searching or browsing our open recommendations below, or through our mobile app.

  • Browse Open Recommendations

    Explore priority recommendations by subject terms or browse by federal agency

    Search Open Recommendations

    Search for a specific priority recommendation by word or phrase



  • Governing on the go?

    Our Priorities for Policy Makers app makes it easier for leaders to search our recommendations on the go.

    See the November 10th Press Release


  • Have a Question about a Recommendation?

    • For questions about a specific recommendation, contact the person or office listed with the recommendation.
    • For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.
  • « Back to Results List Sort by   

    Results:

    Subject Term: "Command control communications systems"

    1 publication with a total of 16 open recommendations
    Director: David A. Powner
    Phone: (202) 512-9286

    16 open recommendations
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department agreed with the recommendation and stated that it plans to consider active risks when determining CIO ratings. When we confirm what actions have been taken, we will update the status of the recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Education
    Status: Open

    Comments: The Department agreed with the recommendation, but has not provided an update on its actions to address it. We will update the status when we confirm what actions have been taken.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it updated its CIO evaluation methodology to measure active risks in areas such as budget variance, performance, policy and governance compliance, risk management, and contract risk. When we receive the finalized version of this methodology, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it is amending its current monthly review process to ensure that active risks are factored into its IT Dashboard CIO ratings. As of November 2017, VA has not provided evidence showing implementation of this revised process. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of State
    Status: Open

    Comments: The Department agreed with the recommendation, and, in an October 2017 response, stated that it currently evaluates risk as part of its IT governance activities. However, the department has not yet provided supporting documentation. When we confirm what actions have been taken, we will update the status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Defense, Education, and Homeland Security; and the Commissioner of the Social Security Administration should direct their CIOs to update their CIO ratings at least as frequently as required in OMB's guidance.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) disagreed with this recommendation. In its written response, the Department noted that its semi-annual reporting is consistent with FITARA requirements and is documented in its OMB-approved FITARA Implementation Plan. After the publication of our report in June 2016, OMB issued its "Fiscal Year 2018 IT Budget-Capital Planning Guidance." This guidance removes the mandatory reporting frequency, but states that OMB expects that the CIOs would evaluate and rate their investments at specific times, including when the investment business cases are submitted to OMB in the agency budget request and when the business cases are prepared for the President's Budget release. In light of this new guidance, we analyzed the Department's update frequency for its 34 major investments (as listed on the IT Dashboard in June 2017). From June 2016 through May 2017, we found that 26 of the investments' ratings were updated once: in May 2017. The other 8 investments were not updated during this timeframe. Prior to this, the last DOD rating updates were made in March 2016, over a year beforehand. This analysis shows that DOD is not adhering to either its own semi-annual reporting requirements or to OMB's expectations. As such, we are not closing the recommendation at this time. We will continue to monitor the IT Dashboard for changes to DOD's update frequency. We maintain that frequent rating updates help ensure that the information on the Dashboard is timely and accurately reflects recent changes. Without such updates, the CIO ratings on the IT Dashboard may not reflect the current level of investment risk.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department agreed with the recommendation and stated that they plan to revise the CIO rating scoring criteria and factor active risks into their assessments. When we confirm what actions have been taken, we will update the status of the recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Education
    Status: Open

    Comments: The Department agreed with the recommendation, but has not provided an update on its actions to address it. According to the agency, it is currently being reviewed for closure. When we confirm what actions have been taken, we will update the status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department agreed with our recommendation and, in a written response, stated that the CIO has revised the IT Dashboard risk rating criteria to incorporate the risk represented in the investments' documentation. However, as of November 2017, Commerce has yet to provide evidence of this change. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it updated its CIO evaluation methodology to measure active risks in areas such as budget variance, performance, policy and governance compliance, risk management, and contract risk. According to HHS, these risk areas reflect both internal and external risks that affect an investment's ability to accomplish its goals. When we receive the finalized version of this methodology, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Social Security Administration
    Status: Open

    Comments: SSA partially agreed with our recommendation and, in a written response, stated that its CIO rating criteria includes a review of the level of risk facing an investment relative to that investment's ability to accomplish its goals. The written statement also notes that the CIO receives regular updates from key stakeholders on investment risks and mitigation plans. However, as of November 2017, we have yet to receive documentation showing any revisions to SSA's CIO rating process. When we confirm what actions have been taken, we will update the status of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Transportation
    Status: Open

    Comments: Transportation agreed with this recommendation and, in written comments, stated that the Department's CIO rating process primarily focuses on evaluating cost, schedule, and performance risk criteria relative to an investment's ability to achieve expected outcomes. When we receive documentation showing the implementation of this recommendation, we will update the status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of the Treasury
    Status: Open

    Comments: Treasury did not provide any comments on our recommendation. We will update the recommendation status pending the receipt of the Department's response.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA agreed with the recommendation and, in a written response, stated that it will ensure that CIO ratings reflect the level of risk facing its investments. To accomplish this, the Department plans to require investment managers to assess operational risks detailing the probability and impact of pending threats to success. As of November 2017, we have yet to receive evidence showing that VA revised its CIO rating process. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of State
    Status: Open

    Comments: The Department agreed with the recommendation, but has not yet provided supporting documentation. When we confirm what actions have been taken, we will update the status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The agency disagreed with the recommendation and, as of November 2017, has not provided an update on its actions to address the recommendation. We will continue to monitor the implementation of this recommendation.