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    Subject Term: "Business planning"

    2 publications with a total of 5 open recommendations
    Director: Pickup, Sharon L
    Phone: (202)512-9619

    1 open recommendations
    Recommendation: To enhance DOD's ability to set strategic direction for its business transformation efforts, and better align and institutionalize its efforts to develop and implement plans and measure progress against established goals, the Secretary of Defense should direct the CMO to issue guidance to establish a strategic planning process with mechanisms---such as procedures and milestones---for routinely updating the SMP and military department business transformation plans. In particular, this guidance should include elements such as how DOD and the military departments---including the CMO, DCMO, and military department CMOs---will reach consensus on business priorities, coordinate review and approval of updates to plans, synchronize the development of plans with the budget process, and monitor the implementation of reform initiatives, and report progress, on a periodic basis, towards achieving established goals.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with this recommendation. In May 2017, the Acting Deputy Chief Management Officer (DCMO) issued a memorandum directing the implementation of DOD's Agency Reform Plan and a strategic planning framework, including the Agency Strategic Plan which DOD issued in place of the Strategic Management Plan. As part of DOD's Agency Reform Plan and strategic planning framework, DOD components were tasked with conducting thorough reviews of their business operations, identifying reform initiatives, and developing performance goals and measures to monitor and assess implementation of reform initiatives. According to the Office of the DCMO, the Chief Management Officer (CMO) has engaged with the military departments through DOD governance boards to obtain their input for plan development and ongoing business transformation efforts. However, the recommendation remains unimplemented because the framework does not address how the military departments will routinely update or coordinate the review and approval of their business transformation plans with the CMO and DCMO.
    Director: Fleming, Susan A
    Phone: 2025128984

    4 open recommendations
    Recommendation: To improve Amtrak's efforts in addressing financial management challenges and better support management decision making, the president of Amtrak should perform a comprehensive risk assessment of financial reporting processes that support preparation of monthly performance reports and the RPI, to include determining areas of vulnerability, implementing appropriate compensating and mitigating internal controls, and ongoing monitoring to ensure compliance.

    Agency: National Railroad Passenger Corporation
    Status: Open

    Comments: GAO is continuing to work with Amtrak to obtain information on the status of this recommendation and will update provide updates as available.
    Recommendation: To improve Amtrak's efforts in addressing financial management challenges and better support management decision making, the president of Amtrak should document policies and procedures related to controlling the information in the monthly performance reports, including the RPI. The policies and procedures should cover how expenses are allocated to Amtrak's routes, as well as specific guidance on documenting the justification and authorization of changes made to allocation methods.

    Agency: National Railroad Passenger Corporation
    Status: Open

    Comments: We will continue to work with Amtrak to obtain information about the status of this recommendation and will provide updates as available.
    Recommendation: To improve Amtrak's efforts in addressing financial management challenges and better support management decision making, the president of Amtrak should develop a comprehensive action plan for immediately implementing preventive controls to enhance the reliability of financial data and address the reportable condition over accounting for capital assets in the most recent reports and letters of comment from the independent public accountant.

    Agency: National Railroad Passenger Corporation
    Status: Open

    Comments: We will continue to work with Amtrak to obtain information about this recommendation and will provide updates as available.
    Recommendation: To ensure that Amtrak can better meet the challenge of increasing its efficiency and reducing its operating costs, the president of Amtrak should establish efficiency and unit cost measures with clear inputs to benchmark individual asset and corporate productivity, which will demonstrate efficient use of Amtrak's resources.

    Agency: National Railroad Passenger Corporation
    Status: Open

    Comments: We will continue to work with Amtrak to obtain information about the status of this recommendation and will provide updates as available.